Smart WFM is a consultancy with a difference! We are a team of new age digital advocates that are dedicated to providing people related business improvement through a client centric lens. We are passionate about what we do and love to help maximise the value of people.
Smart WFM seeks the skills of an Implementation Consultant, who will report directly to the Implementation Manager, to deliver professional services for Aged & Disability Residential projects to new and existing clients by project management of the end-to-end delivery of our solutions and providing software application consultancy to new and existing clients during an implementation project.
Responsibilities for Implementation Consultant will include:
• Take the lead on projects and facilitate the allocation of appropriate team resources to new and existing clients during an implementation project
• Consult with clients regarding project requirements to ensure software applications are configured to suit the client’s needs
• Analysis and evaluation of current customer operational and software processes to identify limitations in current systems
• Writing and maintaining program code to meet client requirements and specifications
• Testing, debugging and correcting errors and faults within programming language
• Preparing project implementation reports, service level reports, project progress reports and other required documentation for internal and client-based project reviews
• Liaise with additional departments including the Residential Business Development Team to assist with responses to requests/information
• Consultancy services to be performed onsite with client and onsite at the office
• Delivering projects efficiently with a client central approach, in line with set KPIs
The ideal candidate will have:
• Related Degree and at least 2 years similar experience or at least 5 years experience in a similar role
• Experience in a project management role
• Demonstrated experience in multiple complex software implementations with strong analytical programming experience
• Be agile
• Experience working with multi-located team resources and stakeholders
• Strong problem analysis and problem solving skills with a strong capability to assess root cause and remedial actions
• Planning and implementation of a portfolio of projects, including budget, schedule, business outcomes, and deliverables
• Willing to travel domestically within Australia
• Proficient in the use of Microsoft Team Products
• Experience in Aged Care and/or disability sector
As a valued member of the Smart WFM team you will be part of a global, progressive, digital working environment with the opportunity to network, collaborate and learn from other like-minded professionals in our network. We want to see you grow personally and professionally to achieve your career goals.
A police check, work history and educational history check will be required to be considered for this role.
Remuneration on offer for the full time role is between $75K to $95K depending on experience.
Smart WFM seeks the skills of an Implementation Consultant, who will report directly to the Implementation Manager, to deliver professional services for Aged & Disability Residential projects to new and existing clients by project management of the end-to-end delivery of our solutions and providing software application consultancy to new and existing clients during an implementation project.
Responsibilities for Implementation Consultant will include:
• Take the lead on projects and facilitate the allocation of appropriate team resources to new and existing clients during an implementation project
• Consult with clients regarding project requirements to ensure software applications are configured to suit the client’s needs
• Analysis and evaluation of current customer operational and software processes to identify limitations in current systems
• Writing and maintaining program code to meet client requirements and specifications
• Testing, debugging and correcting errors and faults within programming language
• Preparing project implementation reports, service level reports, project progress reports and other required documentation for internal and client-based project reviews
• Liaise with additional departments including the Residential Business Development Team to assist with responses to requests/information
• Consultancy services to be performed onsite with client and onsite at the office
• Delivering projects efficiently with a client central approach, in line with set KPIs
The ideal candidate will have:
• Related Degree and at least 2 years similar experience or at least 5 years experience in a similar role
• Experience in a project management role
• Demonstrated experience in multiple complex software implementations with strong analytical programming experience
• Be agile
• Experience working with multi-located team resources and stakeholders
• Strong problem analysis and problem solving skills with a strong capability to assess root cause and remedial actions
• Planning and implementation of a portfolio of projects, including budget, schedule, business outcomes, and deliverables
• Willing to travel domestically within Australia
• Proficient in the use of Microsoft Team Products
• Experience in Aged Care and/or disability sector
As a valued member of the Smart WFM team you will be part of a global, progressive, digital working environment with the opportunity to network, collaborate and learn from other like-minded professionals in our network. We want to see you grow personally and professionally to achieve your career goals.
A police check, work history and educational history check will be required to be considered for this role.
Remuneration on offer for the full time role is between $75K to $95K depending on experience.
