Join one of the Australia’s leading drilling support teams. From operations to finance, safety, HR & recruitment, there are a wide range of management & administration support roles to suit you! Topdrill’s focus on training and keeping the best people extends to every one of our jobs. Our offices are comfortable and welcoming, the pay is competitive and career progression opportunities are made available to all. We have great opportunities for career progression within our administration support and we are searching for motivated, passionate individuals. As the leading privately-owned drilling company in Australia, Topdrill has a unique focus on training and keeping the best drillers and driller’s offsiders in the industry. We have the best equipment and support team to give you the best chance at doing well at your job. We also recognise that having a strong community means long-term employees benefit from living in the area as well as working. That’s why we…

Click here to view more detail / apply for Management, Administration & Support

Are you passionate about ensuring safety and quality in the workplace and enhancing practises? Join our team at Multicap! About Us: Multicap is committed to excellence in safety and quality management. We strive to ensure customer safeguarding, best practice service delivery, and continuous improvement in all aspects of our operations. We are seeking a dedicated Incident Management Officer to support and monitor our Incident Management System, RiskMan. In this role, you will collaborate with the Multicap leadership team to identify, report, and implement corrective action plans, ensuring compliance and enhancing safety and quality practices. What will you be doing? Conducting data analysis of incidents reported through the Incident Management system, ensuring correct data entry, classification, and compliance activities within specified timeframes. Managing the incident email inbox by promptly responding to or distributing emails. Ensuring compliance with NDIS Reportable Incidents timeframes by collaborating with responsible managers. Analysing the on-call system to ensure all identified incidents are…

Click here to view more detail / apply for Incident Management Officer

Closes: 29 March 2024 Classification: Senior Officer Grade C Salary: $119,595 - $128,465 plus superannuation Position No: 37555 Directorate: Community Services Advertised (Gazettal date): 15 March 2024 Contact Officer: Bianca Murcutt on [email protected] or 0400 437 487 Details: The Corporate Assurance and Risk Management Team (CARM) is seeking an Assistant Director to develop, coordinate and implement the CSD Internal Audit Program including conducting internal audits, and support business areas within Community Services Directorate (CSD) with risk management activities and preparing and testing business continuity plans. The position also supports the fraud and corruption prevention activities across the Directorate. The Assistant Director will lead a small team and work collaboratively across CSD and with external agencies to contribute to the risk management, business continuity and fraud prevention frameworks of CSD. CSD is an inclusive employer where all people are respected and valued for their contribution. We strongly encourage and welcome applications from Aboriginal and/or Torres Strait…

Click here to view more detail / apply for Assistant Director, Internal Audit and Risk Management | Full-time Permanent

Engineer Mine Water Management - Yandicoogina The perfect balance, our roster gives you more time for the things that are important in your life and to your family and community Our friendly teams look after each other because your safety and wellbeing are always our priority Permanent role on a 5 days on, 2 days off, 4 days on, 3 days off roster FIFO from Perth Where we’re all welcome We are committed to an inclusive environment where people feel comfortable to be themselves. We want our people to feel that all voices are heard, all cultures respected and that a variety of perspectives are not only welcome – they are essential to our success. We treat each other fairly and with dignity regardless of race, gender, nationality, ethnic origin, religion, age, sexual orientation or anything else that makes us who we are. At Rio Tinto, we particularly welcome and encourage applications from Aboriginal and Torres…

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Service Management Specialist (IS&T) Opportunity: Join a global leader in mining and shape the future of technology. Work Environment: Collaborative, fast-paced, and filled with learning opportunities. Location: Perth or Brisbane (Permanent) About the Role: Pioneering Progress: Be part of a team continuously improving our progressive service management practices. Reporting to the Manager, Service Resilience in the Service Management Office (SMO) and working in a collaborative and exciting environment within our IS&T Team, you will: Create, govern, monitor and improve, service management processes. Collaborate with all stakeholders to establish and track key performance indicators (KPIs). Champion continuous learning and customer-centricity within the team and beyond. Provide expertise, guidance and mentorship on incident, problem, change and release management. Ensure service resilience processes align with best practices and produce tangible customer value. Analyse service data and identify areas for improvement. Lead post-incident learning activities including transitioning to problem management and continual improvement. Undertake deep analysis on service health and KPIs and…

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About Us  Santos provides reliable, affordable energy for progress and seeks to provide lower carbon energy over time.  Santos is a global energy company with operations across Australia, Papua New Guinea, Timor-Leste and the United States.  At Santos, our goal is to be a global leader in the energy evolution to low-carbon fuels that help the world decarbonise and continue to provide the reliable, affordable energy the world needs for modern life and human progress.  Santos is an important Australian domestic gas supplier and LNG supplier in Asia. We are committed to supplying critical fuels such as oil and gas, and abating emissions through carbon capture and storage, energy efficiency projects, use of renewables in our operations and high-quality offsets. Santos will also seek to develop low-carbon fuels as customer demand evolves.  For 70 years, Santos has been working in partnership with local communities, providing jobs and business opportunities, safely developing natural gas resources and…

Click here to view more detail / apply for Senior Data Management Specialist, Brisbane

Do you have a natural ability to build connections with people and a passion for providing an exceptional customer experience? Are you known for your curiosity and ability to think outside the box to solve problems? Do you love having variety in your day and thrive in a positive environment with high performers? If you answered a big resounding YES to these questions, it sounds like we have the perfect role for you! MECCA Brands has had exceptional growth in the past five years and we’re looking for the right people to help us deliver industry leading customer experience, in our Customer Care team.We are looking for both Customer Care Specialists and Community Management Specialists to join our team. We have?Full-Time (38 hours per week) and Part-Time (min. 22.5 hours per week) roles available and offer a consistent weekly roster, including one weekend shift each week. These roles are based in our Support Centre in…

Click here to view more detail / apply for Customer Care & Community Management Specialists

Category 5 Labour Management is a locally owned and operated labour hire business, supplying trades, labour and maintenance personnel to various industries. We utilise our extensive experience in all aspects of labour recruitment, human resources, and safety management to get the best outcomes for our clients and our people.

Category 5 Labour Management family has built a sustainable business that creates long-term opportunities for our clients and employees.

We are seeking applications from multi skilled Hi Rail Excavator Operators who have experience operating on Australian Rail to become part of our team.

What we can offer you:
Cat5 Rail is a company who values their people
Safety is our highest priority in all aspects of what we do
Great pay and conditions
We offer upskilling opportunities including nationally accredited qualifications
Full time FIFO roster
Opportunity to work on major rail projects and Tier 1 rail networks
Local Pilbara work locations

To be considered applicants must meet the following essential criteria:
Have a good attitude towards safety and experience working in high safety critical environments
Must be willing and able to do the labouring side of rail maintenance and construction works as required
Cert II Rail Infrastructure or equivalent
Excavator Ticket
Operate Road/Rail vehicle (TLIC3045) or equivalent
Experience with Hi Rail Attachments – Rail Threader, Undercutter, Tamper Heads, Jibs, Bucket, Octopus, and Platypus
Experience operating Hitachi and Liebherr Hi Rail Excavators
Construction card
Full HR Class Driving Licence or higher with no restrictions
Able to pass Rail Category 1 medical and ongoing D&A screens
Living in Western Australia

Desirable but not essential:
Loader Ticket
Four Wheel Drive training
HC Drivers Licence
High Risk licence – Dogging, Rigging, Cranes, Forklift

With our commitment to achieving a diverse workforce, we strongly encourage Female, Aboriginal and Torres Strait Islander applicants.

If this sounds like you and you are ready to take the next step in a fulfilling career with opportunity to grow, then apply now.

Who we are Since inception in 2005, the Graduate Division of ProForce Australia has placed over 15,000 Graduates in 1200 companies across 8 vertical markets in ANZ. We work predominantly in the business to business sales and marketing space, and operate within a variety of industries including Media, Recruitment, FMCG, Pharmaceuticals, Finance and IT/Telco. Roles availableAll of the positions we offer require no previous corporate experience and provide the opportunity to be working in a hands on capacity as you contribute to greater team or company goals. We currently require talented graduates who wish to start a career in Media sales. Account or Business Development Executives Sales and Marketing Coordinators Customer Service Consultants Junior Sales Representatives Channel or Product Managers If this sounds like you, apply now to advance your career and discover a future of opportunities.    For more information on ProForce Australia and what we do, check out our Facebook page https://www.facebook.com/proforceaustralia or…

Click here to view more detail / apply for Graduate Management Program 2024 | 6-month Salary Review - NSW

At Waymark Hotels Group we work to enrich the vibrant regional communities that we call home. We do it by setting the benchmark for authentic hospitality experiences. Through our diverse portfolio we ensure that every Waymark establishment is unique, yet consistent. Each of our assets are supported by a solid foundation of expertise, ensuring the highest level of quality.

The Australian Hotel is seeking an experienced Duty Manager to join our team. As the Duty Manager, you will be primarily responsible for the efficient and profitable running of the Hotel.

Skills and experience

Experience working within a similar role.
Demonstrate a highly-focused attitude to internal and external customer needs
The ability to multitask and prioritize so that all tasks are completed in a timely manner and expectations are managed appropriately
Participating in the review, development, and marketing of innovative services / promotional initiatives to maintain an edge in the marketplace and grow the business
Providing direct supervision of team members
Observing and complying with relevant Legislation, Regulations and Waymark Policies and Procedures
The following skills, behaviours and qualifications are essential:

3 years’ experience as a Duty Manager would be desired but not essential
Demonstrates a highly-focused attitude to internal and external customer needs, responding proactively to needs at all times
Ability to directing and leading team members and maintaining responsible and efficient staffing levels
Confident hands-on Duty Manager with a proven track record
Passionate about the hospitality industry and deliver exceptional customer service.
RMLV & Approved Managers License or willingness to obtain.
The successful candidate will be provided with the following:

Full time salary between $68,700 - $75,000 depending on experience
Supportive Team Environment
Discounted offsite accommodation
If you are committed to contributing to the harmonious team environment of our hotel and believe you have what it takes, please Apply Now!

About Us pitt&sherry?is an Australian-owned engineering and environmental consultancy. Since 1963, we have been delivering engineering and environmental consulting, advisory and project management services throughout Australia and abroad. With seven o?ces throughout Australia our team work on projects that transform and improve the lives of ordinary Australians every day. This role can be based in Melbourne or Sydney.The Opportunity: Join during an exciting time of our transformation journey as we continue to build out and develop our ERP System, upgrading workflows, reporting and utilising AI tools.Support Project Managers throughout the Project Lifecycle with project set-ups, invoicing, reporting and close outs in our ERP systemAs ERP super user assist Project Managers in all aspects of Project Finance and uphold data integrityProvide training to team members in the use of ERP Assist in documenting and communicating operational policies and proceduresCollaborate with the Finance Team and troubleshoot adhoc queriesHave variety in your day by working across multiple projectsWhat you bring:We are looking…

Click here to view more detail / apply for Project Management Administrator

Management Accountant North Queensland - Finance Mount Isa, Queensland, Australia  Ref. No. MIM004 Mount Isa Mines is one of the oldest, largest and most complex mining operations in Australia located in Mount Isa, Queensland. Employing over 4,000 people, Mount Isa Mines is now looking for a new member to join the team.                                                                                                                                                                             The Operation Mount Isa Mines is the second largest producer of copper in Australia and one of…

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About the RoleThe core mission of the Practice Director for Identity is to accelerate net new growth within Identity domain. This role operates across all the Versent business geographies, focusing on delivering advisory and partnership-led lead opportunities as an initial point to develop net new customers, or net strategic opportunities in existing customers.The role focuses on net new leads, expansion of strategic opportunities in existing customers, and thought leadership for strategic pursuits/deals that result in long-term consulting outcomes. This is achieved through the expertise that the role brings to the strategic customer conversations, partially in matching and shaping business requirements and outcomes.The Director works with the regional growth function to develop engagements and leads into strategic customers, demonstrating Versent’s capability and leadership. The Director is accountable for working directly with the customer to develop the solution and commercial outcome for the client engagements.Responsibilities include, but not limited toPresales & Solution Leadership: Responsible for pre-sales, advisory…

Click here to view more detail / apply for Practice Director - Identity and Access Management

Posted: 15/03/2024 Closing Date: 15/04/2024 Job Type: Permanent - Full Time Location: Melbourne Job Category: Community Services and Development Safe Steps is the only 24/7, family violence response centre in Victoria, providing a “state-wide entry point” for victim-survivors of domestic and family violence. Services include information and referral, crisis response, specialist family violence risk assessment, safety planning, Webchat, and access to supported crisis accommodation. Our vision is safety, support and respect for all victim-survivors of domestic and family violence. Our practice is trauma-informed and guided by evidence. We provide services to all victim-survivors and recognise that most of our work is dedicated to the needs of women and children which reflects the gendered nature of domestic and family violence. Job Description PRIMARY OBJECTIVES Within the parameters of our constitution, service philosophy and the policy framework established by the Board, and under the direction and supervision of the Brief Intervention Team Leaders the Brief Intervention Case…

Click here to view more detail / apply for FVCS Case Management Support Worker Brief Intervention

About us:Kinetic is Australia and New Zealand’s largest and most diverse bus operator, moving more than 100 million passengers per year across some of the most recognisable names in bus transport. We deliver these services through our team of over 7300 people and fleet of over 4900 buses.As a business who genuinely cares about our customers, our people, and our environment, we are industry leaders in delivering zero-emission technology, investing in our communities, training and developing our people, and providing an inclusive workplace which reflects the communities we serve. The opportunity:Join us in the important role of Specialist - Wellbeing and Injury Mangement, where you will play a hands-on and integral part in implementing and administering Kinetic's health, wellbeing and injury management strategy for our people. You will collaborate on improvement of wellbeing and workers compensation claims, recovery at work, injury management and early intervention strategies in support of Kinetic's overall business plan and strategic direction.…

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Ongoing / Non-ongoing Vacancies, Full-time / Part-time (Claims Manager, Reconsiderations Officer, Instructing Officer, Claims Financial and Client Services Roles, Claims Income Support Roles) Your new company
Are you looking for challenging and rewarding work where you can grow and develop your skills? The Claims Management Group (CMG) are seeking driven individuals like you to join CMG to support employees in their recovery and return to work. In doing so, we can make a positive impact on people's lives, their employer, and the broader community. Here is an opportunity to progress your service delivery knowledge and skills in an organisation promoting positive outcomes in the workplace.

Positions we are looking to fill:

Claims Manager
Reconsideration Officer
Instructing Officer
Claims Financial and Client Services Roles
Claims Income Support Roles

Your new role
APS5 team members will be accountable for claims management work that requires high level cognitive skills, empathy and resilience. We have a strong focus on teamwork and collaboration across teams. All roles have a supportive team to help in delivering outcomes and work in a multi-disciplinary, collaborative way. For the opportunity to begin or build on your career supporting employees return to work and federal government operations.
What you'll need to succeed

Experience in analysing information, managing risk and using judgement to inform decisions.
Resilient, responsive and collaborative with a proven commitment to individual and team outcomes.
Developed communications, stakeholder engagement and relationship building skills.
Experience working in service delivery operations.

What we offer

A dynamic workplace - get on board and make a difference!
Generous remuneration and leave entitlements - 15.4% superannuation.
Flexible working arrangements, employee wellness and employee assistance programs.
Learning and development opportunities - move up and along your desired career path.
Study leave and study assistance options are available.
For more information on benefits, visit 'What we offer' www.comcare.gov.au/about/careers/what-we-offer

For further details on the positions, Comcare and job specific capabilities, please refer to the Job Information Pack via: www.comcare.gov.au/about/careers/current-vacancies
How to apply
DO NOT HIT APPLY NOW BUTTON. Instructions below on how to apply: Applications received through the Comcare portal will NOT be considered. Applications must be submitted via email to: [email protected] Your application must include: 1. Your resume 2. An expression of interest (maximum 2 pages) outlining what you could bring to the position including your skills, experience and knowledge relevant to the job specific capabilities which are listed in the Job Information Pack (page 5) available via: www.comcare.gov.au/about/careers/current-vacancies 3. Please ensure your name is on each page of your resume and statement and also indicate which roles you are applying for.

Closing date Monday, 1st April 2024 at 11:59pm (Australian Eastern Daylight Savings Time)
RecruitAbility Scheme Comcare is committed to supporting the employment and career development of people with disability. Our participation in the APS RecruitAbility scheme means you will be progressed to further assessment if you declare you have a disability, opt into the scheme and meet the minimum requirements for the position. Please click here to apply.

Management Accountant
Georgiou is offering an exciting opportunity for a highly motivated and detail-oriented Management Accountant to assist with the management and financial accounting function of our NSW Business Unit. This position is the fantastic opportunity for a professional who thrives in a dynamic, fast-paced, and timeline-driven environment, and working as a key cog in a high-performance team
Based in our North Sydney Head Office, you will be trusted to:

Prepare & maintain financial accounts for Business Units, Joint Ventures & Alliances.
Deliver insightful reports & forecasts for East Coast Senior Management.
Partner with business leaders to analyse project performance.
Handle all statutory & project compliance (BAS, audits etc.).
Support project teams with cost reporting and forecasting

Our team is super supportive, knowledgeable, and always ready to have a laugh as well as willing to work together to go above and beyond to drive high-performing project outcomes

What you're good at:
Aside from having demonstrated solid accounting experience ideally within the construction industry, you're known as a proactive and highly organised individual with a knack for meeting deadlines & maintaining meticulous attention to detail.
To thrive in our team environment, you should be a confident and assertive communicator who excel at working with colleagues across all levels to achieve efficient and effective outcomes.
Your application will be highly regarded if you have:

An eagerness to leverage your expertise in a dynamic environment and take on a more prominent role.
A natural flair for and interest in proactively improving yourself and continuously foster strong relationships and the great team culture that Georgiou has been building and is proud of.


What Georgiou's good at?
For 45 years, Georgiou has grown to be a leading national building and civil engineering company and we pride ourselves on being 'the best people to work with'. The thing about aiming to be the best people to work with is that we get to work on some of the biggest projects across Western Australia, Queensland and New South Wales. We support sustainability and we are committed to positively influencing environmental, economic and social outcomes within our operations.
We continue to build a diverse workplace where people from all walks of life excel and we are committed to investing in our people through all aspects of their lives. We believe in collaboration and sharing experience and knowledge to ensure continued learning and development. Together we will define your continuous professional development and career progression.

Why Georgiou?

Australian owned and CCF multiple award-winning national business with a strong pipeline of upcoming projects and opportunities for career development
Competitive salary package and access to Georgiou Perks platform providing discounts to a multitude of retailers
Supportive leadership teams who care for and mentor you to achieve your full potential
Values-led organisation guided by care, integrity and excellence in everything we do
Well-being leave, Paid parental leave and flexible work arrangements available.

If you share Georgiou's values of care, integrity and excellence, are committed to collaboration and innovation, and are looking for your next exciting challenge, we want to hear from you! If you don't feel you have "ticked all the boxes" listed or the timing isn't right, we still encourage you to apply and/or reach out to Ryan from our Talent Acquisition team via to discuss your situation further
Georgiou is committed to an inclusive workforce and welcomes applications of candidates from culturally diverse backgrounds, people with disabilities, people who identify as LGBTIQ+ and people of Aboriginal and Torres Strait Islander descent. Please click here to apply.

Ongoing / Non-ongoing Vacancies, Full-time / Part-time
(Claims Manager, Reconsiderations Officer, Instructing Officer, Claims Financial and Client Services Roles, Claims Income Support Roles)

Are you looking for challenging and rewarding work where you can grow and develop your skills? The Claims Management Group (CMG) are seeking driven individuals like you to join CMG to support employees in their recovery and return to work. In doing so, we can make a positive impact on people's lives, their employers, and the broader community. Here is an opportunity to progress your service delivery knowledge and skills in an organisation promoting positive outcomes in the workplace.

Positions we are looking to fill:

Claims Manager
Reconsideration Officer
Instructing Officer
Claims Financial and Client Services Roles
Claims Income Support Roles

Your new role
APS5 team members will be accountable for claims management work that requires high level cognitive skills, empathy and resilience. We have a strong focus on teamwork and collaboration across teams. All roles have a supportive team to help in delivering outcomes and work in a multi-disciplinary, collaborative way. For the opportunity to begin or build on your career supporting employees return to work and federal government operations.
What you'll need to succeed

Experience in analysing information, managing risk and using judgement to inform decisions.
Resilient, responsive and collaborative with a proven commitment to individual and team outcomes.
Developed communications, stakeholder engagement and relationship building skills.
Experience working in service delivery operations.

What we offer

A dynamic workplace - get on board and make a difference!
Generous remuneration and leave entitlements - 15.4% superannuation.
Flexible working arrangements, employee wellness and employee assistance programs.
Learning and development opportunities - move up and along your desired career path.
Study leave and study assistance options available.
For more information on benefits, visit 'What we offer' www.comcare.gov.au/about/careers/what-we-offer

For further details on the positions, Comcare and job specific capabilities, please refer to the Job Information Pack via: www.comcare.gov.au/about/careers/current-vacancies
How to apply
DO NOT HIT APPLY NOW BUTTON. Instructions below on how to apply: Applications received through the Comcare portal will NOT be considered. Applications must be submitted via email to: [email protected] Your application must include: 1. Your resume 2. An expression of interest (maximum 2 pages) outlining what you could bring to the position, including your skills, experience and knowledge relevant to the job specific capabilities which are listed in the Job Information Pack (page 5) available via: www.comcare.gov.au/about/careers/current-vacancies 3. Please ensure your name is on each page of your resume and statement and also indicate which roles you are applying for.

Closing date Monday, 1st April 2024 at 11:59pm (Australian Eastern Daylight Savings Time)
RecruitAbility Scheme Comcare is committed to supporting the employment and career development of people with disability. Our participation in the APS RecruitAbility scheme means you will be progressed to further assessment if you declare you have a disability, opt into the scheme and meet the minimum requirements for the position. Please click here to apply.

Full Time Permanent Role
38 hrs/week
AUD100,000 - 120,000 per annum
Office located in Sydney, CBD

The Account Director, Global Sales Sydney, manages and provides dedicated support to a targeted portfolio of complex GSO accounts. The position builds and maintains business relationships with key buying influences to achieve account market share goals across all Marriott International brands. The primary focus is on opportunities to increase preference and loyalty and improve the overall buying process by emphasizing an ease of doing business with Marriott. In the role of Account Director, Global Sales Sydney, this position has direct accountability for strategic sales activities within their assigned accounts.


The role of the Account Director, Global Sales Sydney is to support the GSO vision and mission by leveraging Marriott’s products and services as a team leader or team member within their assigned account portfolio. By utilizing the processes of strategic account management and team-based sales, this position will be responsible for increasing Marriott’s preference, loyalty and profitable share within their assigned accounts and contribute to overall GSO success through the direct sales efforts of Revenue Generation and Value Creation.

The Account Director, Global Sales Sydney develops Strategic Account Plans and executes activities for each account, to drive financial results, customer engagement and market integration in a direct sales environment. The Account Director, Global Sales Sydney engages appropriate account team members and initiates pull-through activities in source and destination markets.

CANDIDATE PROFILE
Experience
• Ability to use standard software applications, such as MS Office, Excel and Marriott International systems SFAWeb, Empower and MarRFP.
• Interpret financial statements, e.g., P&L statements, annual reports, as appropriate, to assist in the formulation of an account plan.
• Articulates the financial benefits of a proposal as it pertains to the customer’s business objectives.
• Brings cross-functional and cross-business knowledge to bear in developing business solutions.
• Develops strategic sales plan with actionable steps to attain revenue goals.
• Expresses oneself clearly, concisely, and effectively in written and verbal settings.
• Minimum 8 years’ experience in hospitality and travel industry sales, with an emphasis on business, group and leisure travel
• Prior experience at a hotel property in the capacity of a team leader
• Prior experience in Group Intermediary, Corporate and Travel Management Company account management
• Experience in GDS, electronic reservations systems and transient reservations process
• Experience with group sales process


Attributes:
• Demonstrates self-confidence, high energy, and enthusiasm.
• Professional appearance and manner.
• Advance problem solving and analytical skills and shows confidence in decision making.
• Strong presentation skills with ability to present ideas, expectations, and information in a concise well-organized manner.
• Team player and coach with exceptional communication skills.
Skills and Knowledge
• Ability to engage with account’s preferred strategic suppliers (e.g., channel partners, intermediaries, travel management companies) to collaborate and strengthen the overall relationship, and to ensure that key deliverables satisfy the end user.
• Ability to use standard software applications, such as MSOffice, SFA and Empower.
• Acts decisively to recover from mistakes; knows how to develop/propose/initiate solutions and when to involve leader.
• Acts independently to improve and increase skills and knowledge.
• Approaches opportunities with curiosity and open-mindedness; displays creativity and innovation. Crafts offers that leverage and capitalize on cross-organizational strengths that demonstrate value beyond just the product or service being sold.
• Can effectively articulate the financial benefits of a proposal as it pertains to the customer’s business objectives.
• Collects and analyzes key information about the customer’s business and/or operation.
• Delivers clear, evenly paced presentations and tailors message to appropriate audience.
• Delivers on commitments to customers, supervisors, and peers.
• Develops opportunity sales plan with actionable steps to attain revenue goals. Holds self and others accountable for achieving results.
• Displays leadership in understanding the agendas and perspectives of others.
• Expresses oneself clearly, concisely, and effectively in written and verbal settings.
• Expresses self well in groups and in one-on-one conversations.
• Gains the confidence and trust of others through their own authenticity and ethical standards.
• Generates enthusiasm for ideas; wins support from others; negotiates persuasively.
• Identifies cultural influences that impact account relationships and deliverables.
• Identifies and acts on near term sales opportunities and forecast longer term sales opportunities, in alignment with Marriott’s business needs.
• Is adept at marshalling people resources when “influencing without authority.”
• Keeps up to date on, and leverages available resources to meet the objectives of Marriott/Account initiatives.
• Knows the strengths and weaknesses of competitors, leverages strengths and counters competitive threats.
• Listens patiently and carefully to input; clarifies others’ points of view; listens well in a group setting.
• Negotiates terms and conditions, commitments, and customer issues that balance the needs of the customer with the needs of the business.
• Shares credit with others.
• Uses understanding of customer’s organizational structure to enhance account management.
• Works effectively leading and participating in a ‘virtual’ team-based environment.
Education or Certification
• Qualification in hospitality management, business administration or a related field strongly preferred.
• MBA is preferred not mandatory.
• English language written and spoken.

What you get to do in this role:

• Profound knowledge and experience in managing and exceeding Support KPIs and critical Technical Support Metrics including Customer Satisfaction, Time to Relief/Resolution (TTRf/TTR), reducing backlogs., increasing efficiency, and implementing/upholding change management, etc.
• Responsible for People Management, including hiring, improving productivity, promoting employee morale, allocating and utilizing resources efficiently, motivating teams, and managing attrition and training.
• Participate in and provide oversight to Change Management as it relates to Customer and Technical Support.
• Own and bring to conclusion customer escalations by working with cross-teams in Support, Development, and Operations teams
• Drive daily case management success from detection to resolution and dissatisfaction issues for customer accounts leading to ongoing enhanced customer experiences.
• Represent the Platform, Product and ServiceNow effectively with internal and external customers.
• Manage major operations outages and communications to the customers.
• Participate in weekend and holiday on-call rotation as required.
• Evaluate current processes, technology, and organizational skills to identify areas of improvement and opportunities for advancement. 
• Lead by example to cultivate and maintain a culture built on teamwork, collaboration, and customer focus.
• Manage to the company’s and department’s vision, goals, mission and values.

Assistant Director, Program Management Office (EA2024/83) Do you want to work at an agency where each day reveals new opportunities to work on some of the biggest issues facing consumers and businesses and have opportunities to pursue new and exciting pathways? Do you want to work at a place where smart and dedicated people from all walks of life collaborate to work on meaningful matters? Do you want to be responsible for the provision of effective program and project management reporting, support, and advice in one of Australia's most essential government agencies? Then this is the place for you! At the ACCC, we’re proud of the impact we can make together. We understand the responsibilities and challenges that come with a fast moving and ever-changing environment. Our high performing culture is built on a foundation of care, support and inclusion. It’s why we’re driven by connection and collaboration, sharing our skills, knowledge and support with…

Click here to view more detail / apply for Assistant Director, Program Management Office (EA2024/83)

The Gold Coast is inspired by lifestyle and driven by opportunity. We are the second largest Council in Australia.   About the role As the Manager Infrastructure Program Management Office, you will be responsible for leading a team of specialists to ensure the effective governance, assurance and performance monitoring of programs and projects within Infrastructure Gold Coast across their lifecycle.  You will work closely with the City of Gold Coast’s Enterprise Program Office to enable consistency in the application of governance and reporting frameworks to the Executive and ensure knowledge sharing and a continuous involvement approach across the organisation. What you'll be responsible for  You will lead and manage a multi-disciplinary team, driving performance through high-level leadership and stakeholder management to provide specialist support to ensure cost intelligence, program and project controls, data analytics and insights, document control and governance are in place to enable successful business and stakeholder outcomes. Supporting General Managers, you will develop…

Click here to view more detail / apply for Manager Infrastructure Program Management Office

As a Principal Consultant, you will support, and in some cases lead, consulting commission, taking responsibility for client engagement and team leadership for both our clients and team, including: 

• Support team leadership in NSW advisory, providing technical knowledge and support to our multi-disciplinary team.
• To act as day-to-day management consultant, ensuring that client objectives are met and that projects are delivered to time and cost targets and the appropriate quality standards. 
• Producing clear, concise, and persuasive client-facing reports or deliverables in various formats that deliver to client expectations and demonstrate value.  
• In addition to these primary activities, you will be charged with the following activities: 
  • Provide complementary services to Turner & Townsends propositions such as project management, cost management, contract services and program management. 
  • Proven ability to lead complex organizational transformations, leveraging strategic vision, change management and stakeholder engagements to drive successful outcomes.
  • Deploying a variety of techniques to deliver improvements to client operations that include, but are not limited to, process re-engineering, visual analytics, organizational change, stakeholder management implementation and beyond. 
  • The development of key client data insight and visualization reports used to drive enhanced performance and management.
  • The development of program/ portfolio management systems used to improve delivery reporting and assure our clients investments are effectively and efficiently controlled.
  • To support the development of consulting and advisory sales opportunities with new or existing clients and convert successfully through high quality bid writing and propositions.

ING Australia are on the search for a Management Assistant to join our high flying Retail team! Due to an internal promotion, the Retail Leadership Team are seeking a driven and enthusiastic Management Assistant to join their collaborative team. In this role you will be first point of contact for lead team assistance, providing varied support to several of our key Tribe Leads and their wider cross-functional teams.This is an excellent opportunity to utilise your organisational and administrative skills in diary coordination and management, travel bookings and invoice processing, through to compilation of team newsletters, organising events and town halls. This role will give insights and knowledge to really get to know ING Retail, and to play a key role in their continues success!What You'll DoHigh level diary & calendar management for the Senior Managers including, large volumes of meetings, an ability to adapt to changes to people, places and timing.Organise and attending relevant forums,…

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About the role We are seeking an experienced Management Accountant wanting to develop their career and shape a growing business. This role reports directly to the Commercial Manager and will work closely with other Finance Executives within the Wilson Group. Client DetailsABOUT US The Wilson Group is an industry leader in the provision of diversified services including Health, Storage, Parking, Security and Technology Solutions. Our successful operations have expanded internationally, and this growth is underpinned by superior performance and the strength of our relationships. A career at Wilson Medic One, gives you more than just a position with a well-regarded private organisation in Australia. By joining our team, you become part of an organisation that is focused on our people, and our customers and contributes to the greater community. Wilson Medic One provides strategic and alternative service solutions including ambulance and patient transfer services, medical placements, emergency response and event medical solutions. The successful candidate…

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