The Game Changers:

At AP+ we're changing the game! We're doing big things, and we can't do it alone. We're part of a big ecosystem, and we know teamwork and passion for our purpose is what will make us successful. We value the unique talents, perspectives, of all our employees. This includes people of all gender identities and sexual orientations, First Nations Peoples, people of all abilities and diverse backgrounds, as well as their families. AP+ brings together Australia’s three domestic payment providers, BPAY Group, eftpos and NPP Australia, into one integrated entity. Bringing these businesses together enables AP+ to create a more competitive and coordinated Australian payments organisation that is strategically placed to respond to the impacts of regulatory and technological change today, and into the future.

The Purpose:
As Product Management Lead you will be responsible for the strategy, management and optimisation of certain products and services within the Business Payments product portfolio, with a specific focus on BPAY, PayID and the development of a new Confirmation of Payee service. Over time, product responsibilities may change or expand according to the needs of the team.  

As the business owner for the products/services within your portfolio you are responsible for developing action plans and identifying key initiatives to drive adoption and take up of the products/services and identifying opportunities for optimising performance and product enhancements.

This is what you’d be required to do:

• Execute on an agreed set of priorities for BPAY including identifying portfolio opportunities, operational process improvements and potential changes to product pricing 
• Focus on opportunities to drive take up and adoption of PayID and have business ownership for the development of the Confirmation of Payee service
• Be accountable for execution of strategies, action plans and key performance metrics for products under your responsibility, in close consultation with AP+ members
• Identify new product enhancements, including process improvements, to support the future growth and adoption of the relevant products and services
• Work with the AP+ Marketing team on product marketing plans and initiatives
• Work with AP+ Technology team to deliver on key product enhancements and operational improvements   

We’d love to hear from you if you have;

• Robust experience in product management/product strategy/ stakeholder management roles within the payments industry  
• Specific payments knowledge and experience including technical understanding, and ideally encompassing corporate and B2B payments. Knowledge of bank receivables products would be an advantage   
• Experience in analysing product/marketing data and customer insights  
• Demonstrated experience analysing and interpreting product, market and financial information including ability to understand commercial and pricing models, and make fact-based decisions 
• Excellent team collaboration skills and demonstrated ability to build strong relationships with key external stakeholders   
• Excellent communication skills, particularly written (presentations, articles, marketing collateral etc.) 
• Ability to translate strategy into operational and tactical activities, assess progress and adapt tactics and plans accordingly 
• Proactively solve problems to effect change, make informed decisions and take responsibility   
• Strong business acumen – commercial, pricing, competitor analysis 

What’s Next:

We know applying for a role can be a nerve-wracking experience, so we endeavor to review applications and plan to schedule screening interviews within the next two weeks. If you are among selected candidates, we’ll be in touch to schedule a phone interview. In any case, we will keep you posted on the status of your application.

We want to remove all barriers to inclusion so if you need advice or support with your application, we’re here to help. Please reach out to [email protected] We also encourage you to let us know your pronouns at any point during the recruitment process.

 AP+ are not partnering with Recruitment agencies for this role.

NOTE : Due to the nature of work related to this position, employee will be required to obtain a Federal Government Clearance. The minimum requirement to obtain this clearance is to be an Australian citizen.

What you get to do in this role

• Lead the team in achieving support KPI’s and critical Technical Support Metrics - CSAT, Time to Resolution (TTR), Backlogs etc.
• Lead efforts to hire, develop, and build a technical team.
• Oversee and participate in Change Management as it relates to Customer Support.
• Own and bring to conclusion customer escalations by working with cross-teams in Support, development and operations team.
• Drive daily incident management success from detection to resolution and dissatisfaction issues for customer accounts leading to ongoing enhanced customer experiences.
• Represent the Platform, Product and ServiceNow effectively with customers.
• Manage major operations outages and communications to the customers.
• Participate in weekend and holiday on-call rotation as required.
• Evaluation of current processes, technology, and organizational skills to identify areas of improvement and opportunities for advancement.
• Lead by example to cultivate and maintain a culture built on teamwork and collaboration.
• Manage to the company and department’s vision, mission and values.

To propel our next phase of growth, ServiceNow is further investing in the Global Public Sector organization. We're building a team of collaborative individuals who are passionate about the opportunity to transform the Public Sector using ServiceNow's powerful digital workflow platform. 

The company is looking for a Head of Global Public Safety who is an expert in Public Safety Solutions and has a deep understanding of the emergency management life cycle, including planning, response, recovery, and resourcing. The position provides visibility within ServiceNow and an opportunity to support accelerated sales results.  

You understand the core Public Safety business processes and surrounding technology ecosystem, including systems of record and third-party data providers. You also have a technical vision for ServiceNow’s opportunity to transform Public Safety and will work with customers and partners on the architecture for the solutions with care for this vision. Additionally, you are someone who can work with customers, account teams, and internal technical resources to align customer needs with platform capabilities and solution roadmaps. 

What you get to do in this role: 

• Own and design innovative industry solutions, aligning industry content, product capabilities, partners, and messaging to enable the field to consistently tell a story and align to customer’s key business imperatives while partnering with marketing on external assets showcasing domain knowledge, differentiators, and sales propositions.  

• Identify key customer business imperatives to ServiceNow capabilities; Regularly meet with customers and partners to gather feedback, and internally vet and test these imperatives.  

• Be the voice of the customer internally to sellers, enable partners with solutions, and advise sellers while helping with business planning and sales strategy. 

• Research key industry and solution trends from various sources including publications, thought leaders, industry conferences and events.  Document and communicate as they pertain to changes in positioning, capability gaps or total addressable market. 

• Monitor global challenges and opportunities, identify best growth practices across all markets, and maintain connections with key global players both internally and externally. 

• Attend external events of partners, competitors, and customers to bring knowledge to industry sellers, and use extensive ongoing industry knowledge to define and update industry personas and value propositions for each. 

• Define discovery questions for key personas, collaborate with the value team to define industry value (both quantitative and qualitative). 

• Maintain up-to-date domain assets. Identify gaps in foundational needs such as customer stories, demos, assets, and enablement, creating action plans to address these needs.  

• Sponsor global community task force, and focus groups to share knowledge, drive innovation, and host regular community calls to share and gather information across all geographies. 

• Offer thought-leadership both internally and externally on domain-related topics and actively engage in speaking, teaching, advocating, and championing the mission area in various forums, including webinars, podcasts, EBCs, customer calls, and more as a representative of the sector. 

• Collaborate closely with Account Executives and Solution Consultants on use cases and customer opportunities, enabling teams on relevant solutions. 

• Create and lead of global Center of Excellence on public safety. 

• Integrate, curate, and share use cases globally related to public safety. 

• Partner closely with solution and field marketing to develop relevant and engaging assets. work closely with marketing teams to align assets and events to the GTM strategy. 

• Co-innovate solutions with internal team of Architects, Designers and Developers to reimagine complex customer challenges. 

What you get to do in this role

• Lead efforts to hire, develop, and build a technical team.
• Oversee and participate in Change Management as it relates to Customer Support.
• Lead by example to cultivate and maintain a culture built on teamwork and collaboration.
• Own and bring to conclusion customer escalations by working with cross-teams in Support, development and operations team.
• Drive daily incident management success from detection to resolution and dissatisfaction issues for customer accounts leading to ongoing enhanced customer experiences.
• Represent the Platform, Product and ServiceNow effectively with customers.
• Manage major operations outages and communications to the customers.
• Participate in weekend and holiday on-call rotation as required.
• Evaluate current processes, technology, and organizational skills to identify areas of improvement and opportunities for advancement.
• Manage to the company and department’s vision, mission and values.

• Join an Award-Winning Superannuation Fund Provider 
• Utilise Your Experience Supporting Enterprise-Wide Records Management Programs 
• Permanent, Full-time 
• Sydney Located
• Hybrid Working - Blend of working from Sydney CBD Office and Home

About Us

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $75 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

About the Job

The Manager, Records Management supports the ongoing enhancement and maintenance of effective controls over Rest’s electronic and physical records to ensure that they continue to be accurate, reliable, and accessible when needed, aligning to Rest’s legal, regulatory, and business requirements.

Key Accountabilities and Responsibilities: 

• Support the implementation and enhancement of policies, procedures standards, systems and controls that align with better practices, ensuring the effective management of electronic and physical records at Rest throughout the record lifecycle.
• Support the implementation and maintenance of a records retention and disposal schedule based on legislative and regulatory requirements, business needs and risk appetite.
• Perform monitoring and measurement activities over the effectiveness of Rest’s records management practices through regular audits, reviews, and evaluations.
• Support the enhancement and delivery of training and awareness programs for staff members on records management policies, procedures, and tools.
• Provide advice and guidance to staff members on records management matters.
• Administering and registering records, for example, ensuring appropriate processing of digital records into an EDRMS (Electronic Document and Records Management System).
• Partner with internal stakeholders, such as Information Security, Data, Compliance, Legal, Enterprise Security & Safeguarding, and other business teams as required to ensure alignment and synergies of records management controls with other internal frameworks, requirements, and obligations.
• Partner with external stakeholders, such as the Fund Administrator as required, to ensure appropriate management of Rest records in accordance established policies and standards

About the opportunity:

Rural Funds Management (RFM) has an opportunity to join the Finance and Accounting team as an Accounts Payable Officer. You will be at the forefront of ensuring financial precision through meticulous accounts data entry, seamless management of accounts payable and receivable functions, and the provision of support for general accounting processes. This role requires an individual who thrives in a busy and fast paced environment. This position is based in our Sydney office and supports working from home on Wednesday each week.

 Key Responsibilities:

Your responsibilities will include:

• Accounts data entry
• Accounts payable reconciliation
• Accounts receivable reconciliation
• Online banking inquiries & payments
• Bank reconciliations
• Reviewing accounts
• Preparing and processing payments
• Preparing and processing of expense claims
• Month end time charging
• Month end journals
• General ledger reconciliation
• Maintenance of fixed asset register
• Provide support for account audits
• Carry out administrative duties
• Assistance with monthly forecasting process
• Provide effective liaison and assistance to all entities
• Provide support with annual and half yearly audits

To be successful in this position:

• You will have experience in a similar role
• You will have excellent attention to detail, good numeracy skills, good organisational and time management skills and good oral communication
• You will have a high level of expertise with MS Office Suite, particularly MS Excel
• Candidates with a Certificate IV Bookkeeping will be highly regarded
• Candidates with a working knowledge or MS Great Plains and/or Dynamics is advantageous

• A competitive salary, between $70,000 - $85,000 p.a. (plus superannuation), dependent on your previous experience, skills, and qualifications
• Salary continuance and life insurance, and annual discretionary bonus subject to eligibility criteria

How to Apply:

To be considered for this position, please submit a covering letter addressing the criteria mentioned above and your resume via our website by 16 February 2024. Please note that candidates may be evaluated before the closing date.

 About Rural Funds Management:

Rural Funds Management (RFM) is an industry leader managing approximately $2.0 billion in agricultural assets on behalf of retail and institutional investors, including the ASX-listed Rural Funds Group (RFF). We have over 26 years' experience owning, developing, and operating farms in most Australian states. 

At RFM, our culture is built on the core principle of 'Managing good assets with good people.' We believe in being precise, offering variety, rewarding effort, and providing a friendly workplace. 

Joining RFM means becoming part of a dedicated team of over 240 professionals, including fund managers, finance experts, horticulturists, agronomists, and farm managers. Whether you are seeking a corporate or operational role, RFM has a place for individuals who are passionate about agriculture and finance.

Excel is looking for passionate people who are just as excited about exceptional services as we are, for a long-term stable opportunity.

The focus of this role is to deliver industry leading concierge services to residents of high-end Sydney based apartment complexes. Our concierge act as the face of the building and provide a professional welcome to residents and exceptional service experiences that bonds Excel to the clients and their guests.

What You Will Be Doing:

• Providing all residents and guests with a 5-star service, ensuring exceptional front desk services.
• Assisting the Building Manager with issues related to By Laws, resident car park, reporting, keys auditing.
• Monitoring relevant movements of visitors, service providers and goods throughout the building and immediate surrounds.
• Database maintenance, receiving and answering emails, telephone, and security intercom enquiries.
• Securing resident keys, security devices, parcels, and dry cleaning.
• Internal and External Patrolling.
• Completing Incident Reports when necessary and responding to emergencies.
• Ensuring entry and lifts are tidy and presentable.

Working hours: Monday to Friday from 7am to 3pm.

We are looking for a professional well organised, responsible, and energetic Cleaner Supervisor to join our amazing team for the long term and be responsible for account management and supervisory duties.

Our clients are generally located in proximity to the Sydney Eastern Suburbs, North Sydney and CBD area.

You will be responsible for developing long-term relationships with our portfolio of assigned clients and employees as well as connecting with key business stakeholders. You will liaise between client and internal teams to ensure the timely and successful delivery of our services in accordance with contractual requirements. This role also focuses on staff development and the implementation of procedures to ensure the highest standards for our sites.

Great opportunity to join a high performing team and work within a collaborative, positive and professional environment to unleash your potential!

About the job

ERM is seeking an experienced Senior Environmental Planner/ Consultant to be based in our Sydney or Newcastle office, to lead major projects approvals and environmental impact assessment processes, with a focus on renewables and major infrastructure projects. As a Senior Environmental Planner/Consultant, your leadership, client relationship, and technical consulting skills will support the growth of ERM’s business and client base. You will have access to ERM’s global Impact Assessment Technical Community, sharing multi-disciplinary resources and best practices across the industry. This is an excellent opportunity for a senior professional looking to advance their career level with a global environmental leader on both local and international projects.

Role/Responsibilities:

• Lead environmental impact assessment projects and complex approvals processes.

• Project manage multiple projects within scope and budget and ensure quality standards on project deliverables.

• Prepare technical proposals and participate in business development with existing clients.

• Mentor junior and mid-level consulting staff to develop their skill sets in the environmental impact assessments and approvals.

• Build strong collaborative relationships with other ERM employees.

If you have the following, we want to hear from you:

• Bachelor’s degree in Urban Planning, Environmental Engineering, Environmental Science, or similar.

• Minimum 6 years’ experience in statutory planning and/or environmental approvals.

• Familiarity with Commonwealth and NSW environmental legislation and their application to facilitate the delivery of infrastructure projects.

• Broader experience in legislation of other jurisdictions, environmental management and stakeholder management would be viewed favourably.

• Well-developed team building and influencing skills; unquestioned integrity; and the experience, confidence, and stature to effectively address client and business needs and challenges.

• Solid experience building sustaining relationships with major clients.

• Excellent writing, communication, presentation, strategic thinking, and people skills.

• Authorisation to work in Australia.

Who We Are:

As the world’s leading sustainability consulting firm, ERM is uniquely positioned to contribute to the environment and society through the expertise and energy of our employees worldwide. Sustainability is what we do and is at the heart of both our service offerings and how we operate our business. For our people, our vision means attracting, inspiring, developing and rewarding our people to work with the best clients and on the biggest challenges, thus creating valuable careers. We achieve our vision in a sustainable manner by maintaining and living our ERM values that include Accountability, Caring for our People, Client Focus, Collaboration, Empowerment, and Transparency.

ERM does not accept recruiting agency resumes. Please do not forward resumes to our jobs alias, ERM employees or any other company location. ERM is not responsible for any fees related to unsolicited resumes.

ERM is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status or disability status.

Thank you for your interest in ERM.

The Quantity Surveyor (Risk) primary focus is on the management and coordination of the risk management function, ensuring that all elements of risk to the project are identified, analysed, reported and solutions/mitigations developed and implemented.

The Quantity Surveyor (Risk)  reports directly to the Project Controls Manager and will be responsible for:

• Management and coordination of risk management to ensure effective project delivery to and to the highest industry standards, on time and within allocated budgets.
• Undertaking both qualitative and quantitative risk assessment to support informed and evidence based decision-making within the project.
• Perform QRA for cost and prolongation risk related to time activities.
• Building and promoting a risk-aware culture across the project which includes increase levels of awareness, understanding and commitment to risk management issues, facilitating risk workshops as required.
• Ensuring a program of individual and small group risk reviews and reports are completed to facilitate an accurate understanding of actual and potential risk exposures across the project and assisting in providing solutions and mitigations, including any required controls and actions.
• Completing risk reporting associated with monitoring project contingency and potential scope modifications made during the project.
• Updating the risk register to facilitate the management of the project risk profile.
• Providing subject matter expert advice to the project management team in relation to risk management.
• Coordinating and reviewing project status reporting and assisting with arrangements for key governance meetings.
• Supporting the project controls and contract management functions as required.

Job Description

We are currently seeking an experienced Building Manager to join our Company, for a long-term stable opportunity to support our team across sites located around the Sydney CBD and eastern suburbs.

To be successful in this role you will be an outstanding communicator and administrator who enjoys the balance of office administration with the activity of site and contractor supervision, project management and issue resolution. You also have the following attributes:

• Emotionally mature person with a positive attitude, responsive to the client's needs and able to effectively manage different personalities.
• Professional presentation, self-motivated, resilient, and efficient
• Works well as a leader and a member of a team
• Capability of following quality management procedures and company policies

Terrific opportunity to join a high performing team and work within a collaborative, and professional environment to unleash your potential!

Major responsibilities will include:

• Successful management of contractors, consultants, and coordination
• Extensive liaison with Owners, Residents, Strata Managers and Committee Members
• Proactive implementation of preventative maintenance programs
• Undertaking reactive repairs including logging, acting, and responding
• Scheduling and arranging statutory certification and inspections of common property.
• Compiling detailed progress reports and maintaining comprehensive records & database
• Act on behalf of the Client in relation to WHS and environmental requirements such as contractor induction, reviewing contractors Safe Work Method Statements and other duties that may be required to ensure the site is a safe place to work and live.

Excel is looking for passionate people who are just as excited about exceptional services as we are, for a long-term stable opportunity.

The focus of this role is to deliver industry leading concierge services to residents of high-end Sydney based apartment complexes. Our concierge act as the face of the building and provide a professional welcome to residents and exceptional service experiences that bonds Excel to the clients and their guests. This role also includes assisting the Building Manager to maintain the site.

What You Will Be Doing:

• Providing all residents and guests with a 5-star service, ensuring exceptional front desk services.
• Assisting the Building Manager and Head Concierge with issues related to By Laws, resident car park, reporting, keys auditing.
• Monitoring relevant movements of visitors, service providers and goods throughout the building and immediate surrounds.
• Database maintenance, receiving and answering emails, telephone, and security intercom enquiries.
• Distributing and securing all resident keys, security devices and parcels or dry cleaning.
• Internal and External Patrolling.
• Completing Incident Reports when necessary and responding to emergencies.
• Ensuring entry and lifts are tidy and presentable.

Working hours: Monday to Friday from 3pm to 11pm. 

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

What you will be doing

• Sells products and/or services and develops new account relationships.

• Solicits and maintains network of prospects.

• Initiates contact with prospective customers to sell targeted FIS products and/or services.

• Works as a member of a sales team to sell assigned products or services to identified key accounts.

• Demonstrates product knowledge including various solutions, markets and competitive intelligence.

• Prepares and presents proposals to clients utilizing FIS resources and tools.

• Negotiates, structures and closes “deals” that meet customer expectations and FIS’s ability to deliver; utilizes appropriate company resources per the resources plan to provide product marketing support or specialized product sales expertise.

• Assists in the development of sales plans and strategies.

• Meets sales goals and objectives.

• Other related duties assigned as needed.

What you Bring

• Strong Experience in Software Sales

• Strong Experience in Asset Management or/ Private Markets

• Good understanding of FIS products and services

• Requires expert negotiation and communication skills, both written and verbal

• Requires solid decision-making and problem solving skills

• Analytical skills are required to determine client business needs and requirements.

• Ability to remain calm under various levels of pressure.

• Ability to show established track record of involvement in industry trade groups preferred.

• Requires the ability to establish and maintain effective working relationships with all levels of management (internally/externally), employees, clients and public.

• Travel is required.

#LI-NS1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

What you will be doing

• Sells products and/or services and develops new account relationships.

• Solicits and maintains network of prospects.

• Initiates contact with prospective customers to sell targeted FIS products and/or services.

• Works as a member of a sales team to sell assigned products or services to identified key accounts.

• Demonstrates product knowledge including various solutions, markets and competitive intelligence.

• Prepares and presents proposals to clients utilizing FIS resources and tools.

• Negotiates, structures and closes “deals” that meet customer expectations and FIS’s ability to deliver; utilizes appropriate company resources per the resources plan to provide product marketing support or specialized product sales expertise.

• Assists in the development of sales plans and strategies.

• Meets sales goals and objectives.

• Other related duties assigned as needed.

What you Bring

• Strong Experience in Software Sales

• Strong Experience in Asset Management or/ Private Markets

• Good understanding of FIS products and services

• Requires expert negotiation and communication skills, both written and verbal

• Requires solid decision-making and problem solving skills

• Analytical skills are required to determine client business needs and requirements.

• Ability to remain calm under various levels of pressure.

• Ability to show established track record of involvement in industry trade groups preferred.

• Requires the ability to establish and maintain effective working relationships with all levels of management (internally/externally), employees, clients and public.

• Travel is required.

#LI-NS1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

What Your Day Will Look Like?

You will represent one of our exciting clients, Voyages Indigenous Tourism Australia. You will be their brand ambassador and will play an integral role in acquiring, engaging and retaining customers. 

Who are Voyages?

Voyages operate some of Australia’s most magnificent remote resorts, including the iconic Ayers Rock Resort, and the Mossman Gorge Centre at the gateway to the Daintree Rainforest. Voyages’ mission is to offer their visitors the most enriching experiences possible, while also directly supporting Indigenous communities through training, employment and business development opportunities.

You will be servicing new and existing customers, handling complaints, bookings and transferring credits via email, calls and web chat. 

• You will receive inbound calls and assist customers with booking accommodation, processes payments and book tour services
• You will answer customer enquiries via email and web chat 
• You will put  your multi-tasking skills to the test by navigating through multiple systems whilst maintaining customer engagement
• You are confident and resilient and are able to engage with a diverse customer base 
• You have a strong attention to detail

• You have 6+ years of experience and in-depth knowledge in Product Management across one or many industries in the Private Sector, including Retail, FMCG, Transportation, etc.
• You have proven expertise in delivering complex consulting projects, where you have led agile teams on a large scale.
• You have demonstrated success in working with senior clients and stakeholders, providing advisory on Product Strategies, creating Product Roadmaps and prioritisation methods and techniques.
• You have deep experience in business analysis, business change and documenting requirements to produce specifications for any new or change to technology and business solutions.
• You have deep experience leading cross functional teams from the capacity of a Product Owner and/or Business Analyst.
• Excellent communication, presentation, and moderation skills.
• Structured problem-solving skills and logical thinking, as well as the ability to develop new ideas and conceive new approaches and solutions.
• Experience in coaching and mentoring individuals with a continuous focus on personal and professional learning and growth.