You will support vulnerable members of the community by acting as an advocate and role model. On a daily basis, you will be...

• Evaluating, developing and delivering evidence-based support plans 
• Developing meaningful goals and practical strategies utilising a positive behaviour support framework, and with a commitment to eliminate restrictive practices
• Building the knowledge, capacity and strengths of those who support participants in their lives - family, carers, friends, etc
• Work collaboratively within a multi-disciplinary team

What's in it for you?

As you support many, we support you! We offer:

• Flexibility – Choose your hours and days 
• Excellent remuneration – Generous base + car allowance + phone + laptop + salary packaging (inc. novated leasing)
• Work-life balance – Ability to work from home, office/clinic + out in the community
• Career progression – Access to professional development and career growth opportunities within Ability Action Australia and our parent company, MedHealth
• Passionate and uplifting culture – You will be part of a purpose and values driven team focused on delivering outstanding service to our clients

• Full-time or part-time (32 hour per week) available, max term until June 2025
• Boronia Based, Co-located Community Spaces and Outreach on the lands of the Wurundjeri, Boon Wurrung & Bunurong Peoples
• SACS Level 4 Classified
• Generous Not-for-Profit Salary Packaging of up to $15,900 free income tax per year 

As a Support and Engagement Coordinator, you will manage a designated case load with a mix of individual clients and the Community and Management of SRS (Supported Residential Services) facilities. Services are delivered flexibly, both in the community and within the facility, and can be tailored to individual needs, either 1:1 or in groups. Join us in making a difference in the lives of our residents and the community!

As a member of the SRS Outreach and Assistance team, you will play a pivotal role in uplifting residents and proprietors through innovative capacity-building techniques. Your responsibilities will include:

• Collaborating with residents to identify unmet health and social needs and connecting them with the necessary services and supports.
• Encouraging greater resident engagement in a variety of activities, both within their SRS and in the broader community.
• Supporting proprietors and SRS staff in honing their skills and capacities to better understand resident needs, improve support planning, and effectively manage challenging behaviours.
• Partnering with health and community support services to enhance accessibility for SRS residents and improve their responsiveness to proprietors and staff.

To view a copy of the full Position Description, click here. Alternatively, for more information please contact Lou Smith at [email protected]

What’s in it for you?

Culture: 

• Engaging, inclusive, and supportive team environment 
• Positive culture and supportive and like-minded team and management 

Flexibility: 

• Flexibility to work full-time/part-time
• Flexible adjustments as needed to support a positive work-life balance  

• A stimulating and rewarding role with an ambitious team in a respected, purpose-driven organisation 

Salary/SP Benefits: 

• Competitive salary based on qualifications and experience  
• Above award remuneration and conditions including generous leave options  
• Generous Not-for-Profit Salary Packaging of up to $15,900 free income tax per year 
• Up to $2,650 additional tax-free money to spend towards meals and entertainment  

Professional Development Opportunities:

Professional development, mentoring and access to evidence-based resources

Leave Entitlements/Policies:  

• 4 weeks paid annual leave, sick/ carers leave
• Public Holiday substitutions option
• Study Leave options
• Opportunity to purchase additional leave  
• Family & Domestic Violence Leave  provision

Who you are

• Tertiary qualification in a relevant health or human services discipline and/or demonstrated skills and experience in community engagement, assessment and support planning in a Community Sector role
• Knowledge and experience of the Homelessness Sector
• A good understanding about NDIS and My Aged Care packages 
• Working knowledge of local service systems and referral networks 
• Desire to use advocacy as a way of improving the life/circumstances of our clients
• Current state-based driver’s license 

Who we are

Join the SRS Team, where collaboration with residents and proprietors is at the heart of everything we do. As a Support and Engagement Coordinator, you'll be part of a team that uses innovative capacity-building strategies to make a meaningful impact in the health and social needs of residents.

The team has an engaging, inclusive, and supportive environment  with positive culture, supportive and like-minded team and management . 

Join us at EACH 

EACH has been committed to delivering health and support services that improve lives and strengthen communities for over 50 years. Our workforce is made up of compassionate individuals who are here to lend a helping hand, offering a wide range of services tailored to meet the unique needs of each individual from all walks of live. Join us on this journey and let us make a difference together.   

We are a 2024 Circle Back Initiative Employer - we commit to respond to every applicant.  

Applications Close: Sunday 8th December

• Flexible work/life balance hours and shifts in Canberra North - Casual
• Award rate $36.18 per hour + Super + Paid KM's + Phone Allowance
• Accelerated career progression. Paid Training. Employee Benefits Program with discounts on Food, Clothing, Health and Well Being, Entertainment and more!

When was the last time you made a difference in someone's life?

For our Aged Care Workers, it’s with every customer, and on every shift. It takes a special person to be a Care Worker and help the older members of our community. We are looking for just that person to join our KinCare team in the Canberra North area.

Your day will include:

• Domestic Assistance: Assisting our Customers in cleaning their home, so they have a safe and beautiful place to live
• Helping our customers with meal preparation and shopping 
• Providing social support and transport to lifestyle activities

Why KinCare?

• We’re committed to improving the quality of life and wellbeing for our customers through tailored in-home care services. 
• Flexible hours close to home as a casual employee.
• Your well-being is our priority! You can’t care for others if you don’t look after yourself.
• Extensive paid training and culture of continuous learning to ensure you know what’s expected and have the opportunity to learn.
• Accelerated learning programs to gain your professional qualifications (Cert 3).
• Paid CPR and First Aid courses.
• Paid Km’s, phone allowance and discounts on your car maintenance.
• Free uniform and a shoe allowance.
• Support at every step of your employment journey with KinCare.

What do we look for in a Care Worker? 

• You care about assisting our aged community so they can live independently at home for longer. 
• You have a current P1 class or above Australian Drivers License and a registered vehicle – travel is part of the role.
• You don’t sweat the small stuff; sometimes your customer will be having a bad day or traffic delays you. You know not to take this personally and to shake it off before your next customer.
• You're comfortable working independently and finding solutions to everyday problems, knowing when to ask your Manager for help. 

If you’re looking for an organisation that cares about you, apply today!

When you apply we will send you a link to a short online assessment from Vervoe so you can see what a day in the life of our Home Care Worker will be like. Before joining our team, we will be performing a National Police Check/Right to Work, functional fitness assessment on your behalf, as well as confirming evidence of COVID vaccination.

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant

You will support vulnerable members of the community by acting as an advocate and role model. On a daily basis, you will be...

• Evaluating, developing and delivering evidence-based support plans 
• Developing meaningful goals and practical strategies utilising a positive behaviour support framework, and with a commitment to eliminate restrictive practices
• Building the knowledge, capacity and strengths of those who support participants in their lives - family, carers, friends, etc
• Work collaboratively within a multi-disciplinary team

What's in it for you?

As you support many, we support you! We offer:

• Flexibility – Choose your hours and days 
• Excellent remuneration – Generous base + car allowance + phone + laptop + salary packaging (inc. novated leasing)
• Work-life balance – Ability to work from home, office/clinic + out in the community
• Career progression – Access to professional development and career growth opportunities within Ability Action Australia and our parent company, MedHealth
• Passionate and uplifting culture – You will be part of a purpose and values driven team focused on delivering outstanding service to our clients

What you get to do in this role:   

The Support Engineer is part of a global organization entrusted as a technical resource to guide our customers during critical issues to ensure a timely and effective case resolution. In support engineering, the customer and their positive experience is paramount and central to our daily efforts. ServiceNow support engineering is integral to the success of our customers, as well as for the health of ServiceNow.

In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform.

A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support.

Understanding the ServiceNow platform and all core functionalities will be essential while employing various diagnostic tools to isolate the potential cause of the issue. The engineer is expected to diligently manage and resolve challenging issues assigned to them but may need to coordinate assistance from additional teams for more complex cases. As such, creative problem solving, a collaborative nature and flexibility will be key to your success.

Lastly, support engineers also play a key role in providing input across business units regarding process and product improvements due to their unique perspective when working on technical issues for customers.