Your Career

As a Channel Business Manager, you will play a pivotal role in ensuring the success of our Tier 1 Partners in Australia. You will take ownership of the Channel Engagement  and collaborate with peers to cultivate relationships with select partners to drive growth in alignment with the company's strategic objectives.

Your Impact

• Build a joint growth business plan with key strategic partners
• Create the national strategy and manage interstate engagements
• Establish strategic Executive alignment between PANW Executives and Partner Executives
• Serve as an integral part of the channels and alliances team, closely aligned with the regional sales leaders and other stakeholders, becoming a trusted channel advisor
• Collaboratively define partner GTM plans and objectives to enhance reach, efficiency, and execution
• Drive greater adoption of our use cases and sales strategies
• Organize Partner EBC’s collaborating with supporting functional teams
• Build and manage pipeline with strategic partners 
• Contribute to the development of partner programs 
• Create Marketing events  tailored for your partners customers 
• Define the reseller financial proposition and train field resources on best practices to foster field relationships
• Set regional and district focused bookings and pipeline goals for each partner
• Establish strong alignment with Sales, Pre Sales and Consultants within your partners  and measure return on investment - eg Solutions offerings created, Platform adoption
• Create compliant partner incentives
• Consistently promote priorities and programs to key partners at the executive level for increased productivity
• Demonstrate the ability to scale with Tier 1 partners through collaboration with regional sales leaders

The Opportunity

We, at Flywire, are looking for a bright, motivated, and hardworking Relationship Manager (RM) to drive and execute our solution to our partner institutions in Australia and New Zealand. This individual will work to continuously improve and expand our client relationships in an effort to retain and maximise the value of these partnerships.  

Reporting directly to the Head of Relationship Management ANZA, you will work closely with the Sales and RM teams to execute strategies designed to drive growth, uncover new business potential, improve client retention, increase revenue and identify, opportunities for product improvement, provide accurate issue resolution and assure clients and their students have the best payment experience and support in the industry.  

We are looking for a Flymate with the ability, passion, drive and motivation to:

• Drive Revenue by building long term relationships with senior and operational stakeholders, understanding their strategies and goals. Perform Onboarding, Marketing, Training, and support activities to maximise growth and deliver additional revenue through up-sell and value-added services. 
• Present products and services to clients in an informative, educational, and consultative manner
• Lead Integration projects alongside solutions teams to provide technical solutions and processes for clients to embrace and adopt. 
• Create strategic account plans for each client and groups of clients to maximise utilisation, growth and revenue. Manage all commercial activities - Internal reporting, contract renewals, pricing negotiations and new product expansion. 
• Become the established internal expert which corresponds with your account portfolio and market, with relevant payment products and potential competitors to develop and refine products and operations.  
• Collaborate within your team, across departments and timezones with legal, compliance, product development and vertical teams to solution and solve client payment problems.
• Perform accurate updates to CRM for timely availability of information
• Monitor/report/review utilisation, payers, and revenue 
• Give appropriate attention to escalations
• Conduct regular reviews with customer success team to ensure product and service satisfaction
• Provide continuous training and resource material management to all relevant client departments

Discover Bar Morris in the Historic Heart of Haymarket! 
Nestled in the vibrant Thai Town of Haymarket, Bar Morris isn't just a wine bar; it's a celebration of Sydney's history and culinary evolution! Originally opening its doors in 1929, this iconic establishment, once Australia’s tallest hotel, has undergone a spectacular transformation. Welcome to Bar Morris, the intimate 40-seat casual wine bar that redefines the drinking and dining experience. 

What Sets Us Apart?

At the core of Bar Morris is a fusion of new-world and old-world hospitality, creating an atmosphere that's approachable, intimate, and filled with great banter. Our refined service is dedicated to delivering reinvented Italian classics that tantalize your taste buds and transport you to a world of culinary delight.

Who we are
When you become part of the Morris team, you're not just an employee; you're family. We take pride in fostering an inclusive, passionate, and fun working environment to achieve 1 goal; ‘To provide the best fun casual dining experience in Sydney’. As part of the renowned international hotel group, Accor, we offer attractive staff benefits, competitive salaries, and a platform for your professional growth.

What this role involves 
As a leader of our dynamic team, you'll be the orchestrator of exceptional guest experiences from the warm welcome to the fond farewell. 
 

• Assist and oversee the day-to-day operations of the Front Office & Food & Beverage team
• Supervise and monitor team members with true leadership ability that motivates the entire team
• Ensure all levels of service run smoothly 
• Manage financial outcomes 
• Understand all licensing and operating legislation affecting the department, including the Liquor Act.
• Maintain stock levels 
• Hire, Develop and Coach team members 
• Attend all scheduled F&B and other relevant meetings when required. 
• Handle customer complaints