Are you ready to tackle the toughest security challenges for a global market leader and one of Australia's few product software companies with international reach? Do you like your code to be secure, your influence valued, and your coffee strong? If so, we want to hear from you.

At PaperCut, security isn’t just an afterthought—it’s our obsession. We've been on a multi-year security uplift focus. We are also one of only two Australian software companies registered as a CNA (Certified Numbering Authority). As we see ourselves as "complete stack," this can prove hard, as we have our hands on the whole of our tech stack, and we need experts to do security across all of this.

Reporting to our Head of Engineering, this is an ongoing full-time contract, with Hybrid working based 3 days per week in our Melbourne office.

Some of the things you’ll do...

• Embedding security into everything: Work with teams across the organisation to ensure security is baked into every stage of the software development lifecycle.

• Tackling the big risks: Lead risk assessments and create proactive solutions to mitigate vulnerabilities, address emerging threats, and anticipate evolving attack vectors.

• Setting the standard: Design and implement security policies and standards that foster secure coding, robust testing, and early detection of vulnerabilities.

• Leading the charge on incidents: When things go sideways (rare, but it happens), you’ll help us lead the charge, from containment to root cause analysis, ensuring we come back stronger every time.

• Mentoring and inspiring: Be the security specialist, mentoring engineers and fostering a security-first culture. 

• Collaborating globally: Work with external globally recognised security researchers as part of our pen-test, bounty, research, and uplift programs. Security doesn’t stop at our walls—it’s a team sport, and you’ll be helping us connect with the industry to ensure we're a team player.

A little bit about you

• You’ve designed and implemented security strategies across complex systems, from low-level native code to web apps and IoT integrations.

• You have hands-on experience managing incidents from discovery to resolution, and you’ve turned lessons learned into measurable improvements.

• You’re a mentor, sharing your expertise in secure coding, threat modelling, and vulnerability management to up-skill your team.

• You’ve worked in a product-focused company and know the value of balancing innovation and commercial, with risk management.

• You’re ready to solve the challenges of cloud security, compliance, and emerging threats.

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We are FIS. We are a global Fortune 500 Fintech; our technology powers the world’s economy changing the way the world banks, pays online and invests and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start making an impact with a career in fintech, we’d like to know - Are you FIS?

About the role:

As an experienced Kubernetes Engineer (AKS/EKS/OpenShift preferred) you will design, implement, and manage robust Kubernetes implementations, ensuring the stability, scalability, and security of containerised applications for a major banking client. You will collaborate closely with development teams to optimise DevOps processes, ensuring seamless application deployments and management. This role will be based in Wellington.

As a Kubernetes Engineer you will be responsible for maintaining a reliable, efficient container infrastructure that can adapt to fluctuations in demand. You will also:

• Design, implement, and manage Kubernetes clusters to support diverse applications and services

• Automate infrastructure processes using Infrastructure as Code (Terraform) practices to enhance efficiency

• Work closely with development teams to optimize DevOps processes, integrating Kubernetes with CI/CD pipelines (e.g., Harness, GitLab CI), automating application deployments, and providing guidance on containerization best practices

• Ensure the performance, scalability, and reliability of Kubernetes environments through continuous monitoring, optimization, and troubleshooting

• Implement and maintain best practices for container orchestration, deployment, and management

What you will need:

• Strong knowledge of Kubernetes architecture, deployment, and management Certified Kubernetes Application Developer (CKAD) certification is highly desired).

• Extensive experience with containerization (Docker) and cloud platforms (AWS, Azure). Familiarity with AKS and EKS is beneficial.

• Demonstrated ability to design, develop, and deploy scalable, cloud-native applications.

• Proficiency in scripting languages (Python, Bash, etc.) for automation and CI/CD pipelines (Harness, Ansible, Bitbucket Pipelines).

• Demonstrated ability to design, develop, and deploy scalable, cloud-native applications.

• Solid understanding of cloud-native technologies and microservices architectures.

• Experience working with distributed systems, Linux software packaging, and networking/security principles.

• Excellent problem-solving, communication, and collaboration skills.

What we offer you:

• An opportunity to work with a Global Fortune 500 Fintech in Wellington

• A flexible and collaborative work environment working on a major Fintech project

• A competitive salary plus benefits including medical insurance and personal insurances and employee share scheme

#LI_TC2

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

As a Field Service Engineer, this individual must be team oriented and flexible, and actively seek to share information and assist his peers. Possesses solid communication skills, both oral and written. Demonstrates strong electronic repair troubleshooting methodology and maintains at least an intermediate technical level of product knowledge. Cross trains on products serviced in the field and displays proficiency in servicing either the Trace or X-Ray product line. Willingness to work on special projects, some of high visibility, as assigned. Looks for common-mode problem occurrences and seeks to resolve, both independently and with the aid of others. Has a working knowledge of PC applications (MS Word, Excel & Power Point) to provide clear, concise information summaries as needed.

Troubleshoots, services, installs (deploys) and repairs either Explosive Detection Systems (EDS) or Explosive Trace Detection (ETD) equipment at customer sites. Maintains field service log and filing system to properly initiate, organize and maintain all field service and job files until work is completed. When not on travel, individual will provide assistance to the Technical Support staff. Conducts follow up calls with the customer to check system status.

This is a Fixed term contract role for 2 years.

This role will have the rotating roster.

Responsibilities:

• Responsible for meeting daily service needs and driving customer satisfaction
• Installs, repairs, and maintains equipment in the field; provides customer training as required.
• Documents all inspections, maintenance, repair work and submits paperwork in a timely basis
• Order, install, and return parts and manages repair parts cycle time
• Reviews all logs for open issues and prepares formal reports to customers as necessary.
• Participates in Service sales opportunities and assists with promoting and implementing revenue programs.
• Ensures that tools and test equipment are properly maintained and calibrated
• Assesses product/equipment performance based on field support data; recommends modifications or improvements where applicable.
• Seeks to provide technical support to customers and other service professionals as required.
• Possesses a solid level of technical knowledge on the main company’s products in the region.
• Establishes and maintains a close relationship with senior level FSE’s and Product Specialist to support the needs of the customer and remain aware of current technical trends.
• Exercises every available measure to control and minimize costs.
• Comply with and ensure department compliance with Company health, safety, and environmental policies.
• Other duties as required.

Our Energy Team are seeking an experienced Transmission Line Engineer to join our team based in Melbourne or Adelaide. In this role, you will be responsible for overseeing the design and delivery of complex transmission line projects across Australia.

What will a day in this role look like: 

• Lead and manage transmission line engineering projects through the entire project lifecycle including; assessment of greenfield and brownfield transmission line projects, transmission line route selection and optimization, tower spotting, tower geometry design, foundation design, conductor and insulator assessment.
• Develop and review detailed engineering designs, calculations and specifications for transmission line systems (up to 500kV) and related projects. This includes the preparation and presentation of technical reports and proposals.
• Provide technical guidance and support to; junior engineers and team members to assist with their professional development and provide construction support to the client and contractors on a variety of projects.
• Collaborate with multi-disciplinary engineers on a variety of major projects, to ensure project alignment and successful execution
• Use your technical experience and local knowledge to ensure compliance with relevant industry standards, regulations and safety requirements.

Our client, a private school in Victoria is seeking a skilled and experienced Onsite Support Engineer. The successful candidate will provide comprehensive Level 2 technical support to end-users, including troubleshooting hardware and software issues, deploying devices, and managing user accounts. A strong understanding of Windows OS, macOS, Google Workspace, and Active Directory is essential, along with excellent communication and problem-solving skills. Experience with Windows 10/11, SCCM, and cloud-based systems is highly regarded. This role requires a process-oriented individual with meticulous attention to detail and the ability to thrive in a fast-paced environment.

Location: Onsite 5 days a week at Essendon, Victoria

Duration: January 6, 2025 til end of Term 1

Responsibilities:

• Coordinate and manage the receipt, storage, and distribution of smartphones and accessories at client's locations.
• Maintain accurate records of smartphone assets, including serial numbers, IMEI numbers, and staff assignments using Excel and ServiceNow.
• Collaborate with the project team to schedule and execute smartphone deployments at client's Head Office and depots.
• Provide excellent customer service during smartphone deployment sessions, assisting staff with setup, enrollment in InTune, and troubleshooting.
• Ensure compliance with corporate policies and security protocols during smartphone deployments.
• Manage the return and secure disposal of old smartphones from corporate staff.
• Weekly meetings with the client's project managers to report on deployment progress, discuss issues, and ensure project milestones are met.

• Bachelors Degree in Computer Science or related field of study.
• Proven Level 2 support experience, with strong expertise in Windows OS, macOS, common office applications, Google Workspace, and Active Directory
• Windows 10 & 11, and SCCM experience highly regarded
• Familiarity with cloud-based systems and services (e.g. Google Drive, Microsoft OneDrive)
• Skilled in network troubleshooting and proficient in diagnosing and resolving issues with mobile devices, printers, and peripherals.
• Strong communication skills to explain technical issues to non-technical users.
• Experienced in using ticketing systems for issue tracking and documentation, with attention to detail and quality output.
• Effective problem-solver, process-oriented, and capable of making timely decisions or escalating issues when necessary, even in high-pressure situations.

About us

At Logicalis Australia, we're not just about changing the game—we're rewriting the rules!  

As the Architects of Change™, our mission is crystal clear: to become the #1 Managed Service Provider (MSP) in the Asia-Pacific (APAC) region.

We're on a mission to revolutionise the digital world, one project at a time. We're all about empowering businesses to thrive in the fast-paced tech landscape, and we need YOUR skills to make it happen. 

Picture this: you'll be part of a dynamic team of 7000+ change-makers spread across 30 territories, collaborating with over 10,000 clients from diverse industries. From strategy sessions to setting up cutting-edge services, every day is a chance to make a real impact. 

With services that transform businesses and provide scalability like cloud, connectivity, collaboration, and security, you'll be at the forefront of innovation, optimising operations and empowering teams to reach new heights. And as a global tech powerhouse, our managed services offer real-time insights into clients' digital ecosystems, 24/7. 

Join us, and let's shape the future of tech together! 

What you get to do in this role

• You will build the tools and infrastructure needed to make the mobile team as efficient as possible. You will help keep the mobile CI/CD pipeline running at top speed. We need smart and passionate engineers who are obsessed with squeezing every bit of performance out of a build system. You will ensure our apps are safely delivered to market. You will work side-by-side with app and test engineers to ensure consistent, high-confidence delivery through our CI/CD pipelines. We have a system running today but need to take it to the next level of scale, flexibility and availability. You will have a direct impact in shaping that future.
• Build, maintain and operate our mobile app CI/CD pipelines.
• Create the next generation test infrastructure for our mobile apps, focusing on scalability for a large geographically distributed team.
• Track and monitor build metrics such as code coverage, build times, build queue times, usage/consumption for build agents, and chart them overtime.
• Increase developer and release velocity, improve code health, improve code security by surfacing vulnerabilities, and build developer tools.