We are seeking a skilled and experienced Business Analyst to join our team and play a pivotal role in building the origination experience across our platforms. As a Business Analyst you will work closely with cross-functional teams including product managers, developers, and stakeholders to drive product and customer initiatives within our Originations tribe. This role will allow you to use your problem solving and analytical skills to deliver exceptional experiences for our customers.

• Lead discovery sessions with stakeholders to understand business requirements and translate them into detailed user stories and acceptance criteria. 
• Evaluate existing business processes and identify opportunities for improvement to increase efficiency and productivity. 
• Perform data analysis to identify trends, patterns, and insights that inform decision-making processes. 
• Create clear and comprehensive business and functional requirement documents, process flows, and user stories. 
• Collaborate closely with scrum teams to ensure seamless delivery of initiatives, using agile practices to prioritise, build, release and iterate on product features.  
• Analyse and document existing customer experiences, identify inefficiencies, and recommend improvements. 
• Work collaboratively with the broader product delivery teams to shape and implement product releases. 
• Investigate issues and effectively communicate the resolution to stakeholders. 
• Conduct testing and validate platform features to ensure they meet technical and business requirements. 
• Develop training materials and conduct training sessions for end-users when required. 
• Support the Product Manager to manage the backlog to ensure it follows the product roadmap and strategy. 

• ​​​​​​12 months Fixed Term Contract
• Great opportunity for someone ready to step up in to a leadership role.
• One of LinkedIn's Top 5 companies for career development.

The Senior Test Analyst will be responsible for ensuring the quality of Rest products & services by designing, executing, and managing comprehensive test plans and test reports for the Member Portfolio delivery pipeline. Responsible for identifying defects early, improving product performance, and ensuring that the final deliverables meet business and user requirements, thereby reducing risks and enhancing customer satisfaction. 

• Create and maintain Digital Test plans, Test Summary Reports ensuring they are continuously updated to reflect changes in the project to identify potential risks early in the project and plan mitigation strategies. 

• Designing and setting up robust test automation frameworks using Playwright and Browserstack along with seamlessly integrating these frameworks with CI/CD pipelines to facilitate testing across various environments. 

• Possess expertise in ETL, SQL and database management for efficient data handling, querying, and system integration. 

• Coordinate and manage test execution activities, ensuring they align with the Project delivery goals and timelines. In addition, oversee the creation, review, and management of test cases in Zephyr, ensuring they cover all functional and non-functional requirements. 

• Ensure Jira and Zephyr are configured optimally to support the testing process, customizing dashboards, workflows, and reports as needed to track and manage test execution status as well as defects, ensuring timely reporting, prioritization, and resolution in collaboration with development teams 

• Work closely with Scrum Masters, Product Owners, Developers, and other stakeholders to ensure clear communication and alignment on testing goals and regularly communicate test progress, risks, and issues to project stakeholders, ensuring transparency and alignment. 

• Continuously improve testing processes, tools, and methodologies to enhance the effectiveness and efficiency of the testing function and contributing towards DTD QA Roadmap 

• Collaborate & coordinate with vendors around implementation of testing activities and test phases in line with project goals and timelines  

• Implementing and executing performance tests on both website and app platforms to ensure optimal functionality. 

• Demonstrating hands-on expertise in visual, functional, and accessibility testing, ensuring comprehensive coverage and quality assurance. 

• Providing mentorship to QA resources, guiding them in upskilling and adopting best practices in test automation. 

• Ensure the “Test-Driven Delivery” is followed by adopting a shift-left testing approach for the overall test strategy aligned with the project goals and Agile methodologies. 

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $86 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

Rest’s Investments Services & Transformation (IS&T) team are accountable for delivery of Strategic and BAU projects. This includes the design, delivery and embedment of end-to-end change across Investment Front Office and Middle Office ecosystem.  Our priority is ensuring change is aligned with our strategy and core business capabilities and delivering value to our members.

The Business Process Analyst will work closely with the Senior Business Process & Change Manager, Project Delivery Teams and impacted stakeholders across Investments to help define target operating models and embed changes in the business. This will involve systematically working through our current end-to-end business processes, identifying and articulating the changes required in how our processes work and aligning them to our future state target operating model.

The Business Process Analyst’s responsibilities include:

• Business process analysis activities targeted at documenting our current and future state processes
• Engage, inform and negotiate with both internal and external stakeholders to elicit and validate requirements and prioritise them
• Experience in ensuring the adoption of new operating models, business processes, and systems
• Including but not limited to process maps; impact analysis documents, procedures, and user guides as required
• Work closely with Project Team members and Investment stakeholders to ensure the change and benefit is understood across stakeholder groups
• Translate process maps into high level documentation that can be shared with senior leadership to demonstrate change, benefits and alignment to strategy
• Work with Front & Middle Office teams to ensure all stakeholders are trained as required, assisting change manager(s) to understand the impact of the change to the business and provide input into the communications plan
• Use a critical eye to identify potential risks and issues in process design and mitigants to manage or resolve them

• This is just the start, so dream big!
• Bring your passion for wine to this great opportunity, as a Category Ranging Analyst for the Wine portfolio

As the Category Ranging Analyst you will increase the capability of our Commercial team in developing a customer-focused range to drive benefits for customers, suppliers, and our BWS and Dan Murphy’s brands through the combination of big data analysis and the ability to communicate and build actionable ranging insights and recommendations. 

Sound good? Read on.

Here is a taster of what you can expect in this role:

• Ensure the customer is at the centre of decision making within Endeavour Group through the provision of compelling data-led insights to improve the shopping experience and the range in both BWS and Dan Murphy’s.
• Incorporate strategic insights from qualitative and quantitative consumer and category research into the ranging decisions and provide recommendations and guidance to business on how to best meet customer needs via range and customer experience.
• Build category and customer expertise.
• Use analytical tools to develop the right range aligned to the company’s financial objectives.
• Use data to explain business performance, identify challenges and opportunities.
• Co create analytical tools to automate and expedite the ranging process.
• Engage closely with the Commercial Buying Team to ensure the ranging program is effectively delivered, and provide the required support and training to ensure we as a business make customer and data led decision.