Skin Body Rescue Clinic The Customer Service Manager at Skin Body Rescue Clinic will play a vital role in delivering exceptional client experiences and ensuring operational excellence. This position is centered on fostering a welcoming environment, overseeing customer interactions, and streamlining service processes. The ideal candidate will manage reports from our platforms, Monday.com and Mindbody, client inquiries and feedback, maintain service quality standards, and collaborate with the team to enhance client satisfaction. Additionally, this role involves training staff on customer service protocols and utilizing our management systems to monitor performance and implement improvements effectively.   Key Responsibilities   Platform Management and Reporting Generate and monitor reports from Monday.com and Mindbody to analyze client feedback and service quality. Track client scheduling and service delivery metrics to ensure workflow accuracy and efficiency across platforms. Client Interaction and Experience Management Regularly check client satisfaction levels to ensure positive experiences across all touchpoints. Handle appointment management and respond to service-related inquiries, ensuring all client interactions are welcoming, professional, and efficient. Address client inquiries and feedback promptly, maintaining high service standards. Team Leadership and Training Lead and motivate the customer service team to achieve performance targets. Conduct regular training sessions to enhance staff skills and knowledge on customer service best practices. Performance Metrics and Analysis Monitor key performance indicators (KPIs) related to customer service and report on team performance. Analyze data to assess service effectiveness and drive continuous improvement initiatives. Inventory and Order Control Coordinate with inventory management to ensure availability of products and supplies for customer service needs. Assist in managing stock levels and reordering processes as necessary. Budget Management Assist in monitoring departmental budgets and expenditures related to customer service initiatives. Implement cost-effective solutions without compromising service quality. Customer Feedback and Surveys Design and implement customer satisfaction surveys to gather feedback and insights. Analyze survey results to inform service enhancements and address client needs.   Qualifications   Strong organizational skills, attention to detail, and ability to manage multiple tasks efficiently. Basic understanding of financial tasks, such as cash handling and expense tracking. Good communication skills, with a client-focused approach. About Company Skin Body Rescue Clinic in Double Bay is a dedicated aesthetic clinic known for quality skincare treatments and a client-centered approach. We’re seeking a skilled and proactive Costumer Service Manager to ensure our clinic’s daily operations run smoothly, supporting both our team and clients. Job Publish: 06-11-2024 Job Expire: 06-12-2024 Please click to View more detail / apply .

The Client
Our client is a prominent International Freight Forwarder known for delivering comprehensive supply chain solutions across diverse market segments. With a commitment to excellence and innovation, they aim to remain the leading market force in the Australian market.
The Role
We are seeking a Customer Service Manager to lead, support, and develop a skilled and experienced team. This role involves motivating the team, managing client interactions, and driving operational improvements.
Key Responsibilities
Service Delivery

Oversee the implementation and onboarding of new clients.
Ensure proactive management of client purchase orders in accordance with client SOPs.
Handle client escalations and resolve issues effectively.

Productivity and Profitability

Review client portfolios to ensure optimal team resourcing and productivity.
Identify and implement strategies to enhance productivity within the client portfolio.
Drive projects to improve operational performance and

... Click here to view more detail / apply for Client Services Manager ? Freight Forwarding

Construction Project Manager
Quba Builders Pty Ltd
Wallan VIC 3756, Australia.
Full time
AUD 73000 to 74000 per Year

About Us
Quba Builders is a construction company specializing in both residential and commercial building projects. Known for its commitment to delivering high-quality, innovative, and cost-effective construction solutions, Quba Builders focuses on turning clients' visions into reality. The company prides itself on its expertise in managing the entire building process, from initial planning and design stages to the final completion and handover of the project.
Role Summary
We are currently seeking a dynamic and experienced Construction Project Manager to join our team. The ideal candidate will be responsible to plan, organise, direct, control and coordinate the construction projects of buildings and dwellings, and the physical and human resources involved in building and construction.

Key Responsibilities
As a Project Manager in Construction, Job duties include:

• Plan and schedule the project roadmap, including cost estimation and overseeing the project from start to finish.
• Manage construction stakeholders such as clients, authorities, consultants, contractors, and end users.
• Supervise construction project management through design stages and actual construction, ensuring adherence to timelines, costs, and quality standards.
• Monitor construction site activities and manage project programs, ensuring performance and contractual obligations are met.
• Procure consultants and contractors, prepare contracts, and ensure proper project documentation is maintained.
• Administer scope changes, manage variation orders, and ensure timely progress and payment claims.
• Ensure compliance with building regulations, standards, and safety, while managing site inspections.
• Coordinate resources including labor, materials, equipment, and consult with architects and engineers to ensure project milestones are met on time and within budget.
• Identify potential risks and develop mitigation strategies to ensure successful project completion.
• Arrange submission of plans and necessary approvals from local authorities and oversee the completion of contract closeout, ensuring all obligations are met.

Qualifications:
• Bachelor's degree or higher.
• At least 2 years of relevant experience.
• Flexibility in work schedules.
• Detail-oriented mindset, emphasizing quality standards and compliance.

If you are a proactive and results-driven individual with a passion for Construction Project Manager, we invite you to apply for this exciting opportunity. Please submit your resume and cover letter outlining your relevant experience and qualifications. We look forward to reviewing your application.

What if you could do the kind of work the world needs?
At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.
This role will see you enhance your capabilities and the reputation of WSPs Sustaining Capital team. You will collaborate with talented professionals working on iconic projects to drive future ready outcomes that will benefit clients and communities.
With an increasing portfolio of works, we are looking to grow our current team of project delivery professionals in the sustaining capital and asset projects division at Calibre | WSP.
Our projects span all aspects ... Click here to view more detail / apply for Project Manager

What if you could do the kind of work the world needs?
At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.
What if you could.....

shape the career of a lifetime?
work with the best and brightest minds in the industry?

With us, you can.
Mining
Our global team of over 5,200 dedicated mining professionals are supporting the industry to decarbonise mining operations in the accelerating green transition. Working collaboratively across borders and disciplines, youll join a leading team working on interesting and complex projects. We are experts ... Click here to view more detail / apply for Study Manager / Project Manager

Job Description:
















Our Pet Nutrition strategy aims to connect us to pet parents in a way that no other company can. ? The Connected Commerce Category & Insights Manager ANZ will play a critical role in driving our transformation to become a digital-first organization that drives organic growth.  


Reporting to the Connected Commerce Director, in a newly created ANZ eCommerce team, this senior role is responsible for integrating, analyzing, interpreting, and liberating the data related to the digital commerce touchpoints of pet parents/shoppers into actionable insights. In the role, you?ll also use insights to develop an eComm channel strategy in partnership with the sales team .  



What are we

... Click here to view more detail / apply for Connected Commerce Category & Insights Manager

Job Description

No late night trade | Work life balance
Career progression and development opportunities
Embrace our inclusive culture

Lead and manage the team in our Williams Wagga Wagga store, with a key focus on customer service, being sales driven and developing a high performing team.
Who we are at MFG
Known for an extensive range, Williams has been pairing Australians with the perfect pair of shoes for life's everyday needs for over 155 years.
With more than 290 stores and team members nationally we strive to be not the biggest but the best footwear company in Australia and beyond. Founded in by the Munro family, we've grown from a small family-owned business to one of Australia's leading retailers and wholesalers of footwear with some of Australia's most iconic brands, Django and Juliette, Midas, Mathers and Williams.
Your new
... Click here to view more detail / apply for Store Manager | Williams Wagga Wagga

Job description
Summary
CGC Recruitment are working in collaboration with a national commercial fit out & refurbishment builder who have a very healthy pipeline of new projects coming through, and as a result are interested to bring on board an experienced Site Manager to play a key role in the delivery of them. 
The most recent project is a high-end $4m fit out of a show room, located in the inner city suburbs. 
The business is long established, has excellent systems and a stable senior leadership team who have been with the business for several years. 
The Role - Site Manager
As Site Manager, you'll initially work in close collaboration with an experienced Senior Project Manager, and site delivery team to deliver the high end fit out. In addition to this, they have several projects at late tender stages, so there is a possibility of

... Click here to view more detail / apply for Site Manager ? Fit Out / Construction

Area Manager - Newcastle (NSW)
We are seeking a dynamic and experienced professional to join our team as an Area Manager . In this role, you will lead a portfolio of services , driving the commercial, people, and quality objectives of the organisation.
Reporting to the Operations Director , you will lead a team of Service Managers, cultivating a high-performance culture through strong leadership practices. Your focus will be on delivering commercial success, empowering our people, and ensuring the delivery of exceptional care and educational programs that give every child the best possible start in life.
Why Join Us?

Competitive Salary Bonus Program
Generous Childcare Fee Discount
Fully Maintained Car & Allowance
Career Growth with Global Opportunities
Accredited Training Programs
Global Talent Exchange ? Opportunities to work internationally!
Employee Assistance Program ? We support you!

... Click here to view more detail / apply for Area Manager

Are you ready to take your career to new heights? Roy Morgan, Australia's most renowned and trusted market and social research company, is offering you a golden opportunity to join our dynamic team as an Operations Manager, focusing on one or many high-profile and national research projects. This is not just another job - it's a chance to shape the future of research and make a real impact on Australian society.
Why Roy Morgan? We are not your average research company. With a legacy spanning over 80 years, we have earned an unparalleled reputation for accuracy, reliability, and meaningful insights. When you join Roy Morgan, you become part of a legacy that has helped leading organisations in the public and private sectors make better, more informed business decisions. Our work matters, and you will play a pivotal role in shaping our nation's understanding of itself.
What Makes This Role Special? ... Click here to view more detail / apply for Operations Manager

Area Manager ? North Melbourne Region
We are seeking a dynamic and experienced professional to join our team as an Area Manager. In this role, you will lead a portfolio of services in the North Melbourne region, driving the commercial, people, and quality objectives of the organisation.
Reporting to the Operations Director , you will lead a team of Service Managers, cultivating a high-performance culture through strong leadership practices. Your focus will be on delivering commercial success, empowering our people, and ensuring the delivery of exceptional care and educational programs that give every child the best possible start in life.
Why Join Us?

Competitive Salary Bonus Program
Generous Childcare Fee Discount
Fully Maintained Car & Allowance
Career Growth with Global Opportunities
Accredited Training Programs
Global Talent Exchange ? Opportunities to work internationally!
Employee Assistance Program ? We
... Click here to view more detail / apply for Area Manager

Assistant Manager - Villawood Hotel

• $74,000+  Base Salary + Super + Bonus + Team Discounts 
• Career progression in one of Australia's leading hospitality groups  
• Amazing perks - check out our full benefits at the bottom of this ad

The Villawood Hotel is located 30 minutes drive from Sydney Airport and a 45 minute drive from Sydney CBD, with a convenient 10 minute walk to Villawood train station, a friendly hotel catering to locals and visitors in the area. Its relaxed atmosphere is enjoyed everyday by patrons!

There’s places to go, so dream big
We’re part of a big group that caters for big dreams. You can go places within ALH and beyond! 

Sound good? Read on.
This is a brilliant opportunity to become an Assistant Manager with ALH!

What you’ll do:

• Be a motivational and inspiring leader, develop and train the team to ensure an exceptional guest experience every time
• Manage the day to day operations of the Venue - open/close, back of house administration, recruiting team members, rostering and assisting guests
• Bring your passion for good food and creating moments that matter for our guests
• Be creative - develop and grow the business through your own initiatives

As a Store Manager you are responsible for achieving the Sales and Profit goals in your Store by creating a plan to deliver a Great Customer Experience in line with the Area. You ensure you have a Great Team and support its development. You work with succession planning, talent and leadership development and structured performance management, based on results, values and leadership. You work in accordance with legal requirements and H&M standards, policies, and procedures to meet the expectations of customers and colleagues.  

Key responsibilities: 

• Regularly analyse and follow up your Store’s Sales & Profit KPIs and take actions accordingly to maximise results. 
• Together with your Store team, you drive Hello Member program in line with country goals.
• Ensure your Store’s execution continuously meets H&M standards and follow up using the Customer Audit Tool. 
• Manage the recruitment, training, development, and succession planning for your Store. 
• You evaluate and manage the performance of your Store Team, including having performance development reviews, putting development plans in place, giving feedback, and following up and taking actions to improve performance and develop your team. 
• Secure Store Operations Best Practices in your Store, according to the Area plan 

Assistant Manager - New Brighton Hote

• $74,000 - $76,750 Base Salary + Super + Bonus + Team Discounts 
• Live Music Venue!
• Located on beautiful Manly Beach in Sydney’s Northern Beaches
• Amazing perks - check out our full benefits at the bottom of this ad
   

Located on beautiful Manly Beach in Sydney’s Northern Beaches, the New Brighton Hotel has four floors of dining, bars and entertainment for you to experience, offering something for everyone.

Write your story, leave your mark
From being a real part of the community, to career defining ideas. Make your mark here!

Sound good? Read on.

This is a brilliant opportunity to become an Assistant Manager at New Brighton Hotel!

What you’ll do:

• Be a motivational and inspiring leader, develop and train the team to ensure an exceptional guest experience every time
• Manage the day to day operations of the Venue - open/close, back of house administration, recruiting team members, rostering and assisting guests
• Bring your passion for good food and creating moments that matter for our guests
• Be creative - develop and grow the business through your own initiatives

Are you ready to join Finance to play a pivotal role in transforming risk management at the Reserve Bank of Australia?
We are seeking an experienced risk professional to join us in a strategic Line 1 role, supporting Finance leaders to uplift risk culture and progressively mature our risk management practices and supporting key control environment.
Reporting directly to the Chief Financial Officer, this newly created role will enhance our management of material risks and ensure we stay ahead in an ever-evolving risk landscape.
About the role - as Risk Manager you will:

Influence and coach Finance leaders to own and drive risk transformation
Influence and oversight Finance?s implementation of the risk and compliance management framework.
Provide subject matter expertise, coaching, training and/or guidance to support implementation of (meet) a target uplift in risk management practices.
Ensure business operations and risk management practices
... Click here to view more detail / apply for Risk Manager

Posting date:  5 Nov







Job requisition ID: 







Location:  Sydney, NSW, AU







Workplace Type:  Hybrid







Make a difference as a Technology Data and Change Audit Manager  Join the largest insurance group in Australia and New Zealand.  YOUR ROLE  Join IAGs Group Internal Audit division as a Technology Data & Change Audit Manager.    In this role, youll participate and lead independent and objective assurance activity in all technologies including emerging technologies (e.g. digital, cloud and AI) with particular focus on design and operating effectiveness of the control environment




... Click here to view more detail / apply for Technology Data and Change Audit Manager

Port of Brisbane


Closing date: 13/11/




Be an integral part of our Port Services team, supporting the operation at the Brisbane Multimodal Terminal.
Rare opportunity for a leadership role within a diverse, dynamic and growing team
Permanent full time working across a Monday to Friday with an alternating Saturday roster

Ready for the best career you never imagined?
Join us as an Assistant Operations Manager where you will assist in the management of the operations team in the performance of a variety of freight logistic tasks for the safe and efficient operation of the Brisbane Multimodal Terminal (BMT).
Collaborative, skilled and willing Heres who were looking for:

You have an operations leadership background within shipping, yard, rail, port or logistics.
You can juggle and effectively prioritise multiple tasks with a commitment to continuous improvement.


... Click here to view more detail / apply for Assistant Operations Manager

As a Senior Cost Manager at Linesight, you will work with highly experienced, culturally diverse, and passionate teams nurturing a strong social dynamic and a shared sense of achievement. You will gain vast industry experience that will open doors for you, extend your skillset and expand your perspective. We will empower, support, and enable you to take real responsibility in your role so that you can take charge of your career progression with us. You will be mentored and supported by industry leaders and given the tools to grow. You will also be involved in and contribute to our business strategy as we continue to evolve. For us lasting trusted relationships are everything, both with our teams and our clients.  






In this role you will:  

Actively participate in the tender/bid process--from initial tender/bid documentation through analysis



... Click here to view more detail / apply for Senior Cost Manager

Join a global business as they grow in the Australian Defence market - a unique opportunity. Your new company This is an exciting opportunity to become a part of a brand-new expansion of a global business. This company has had significant global growth over the last number of years and is continuing its expansion in Melbourne. They pride themselves on training and upskilling, attractive remuneration, work-life balance and exposure to global opportunities and markets. Working alongside key decision makers and senior level management, you will have endless career opportunities and be part of this integral and exciting growth of the business. This is a unique opportunity not to be missed working alongside some of the most advanced technology on the defence market in the Autonomy space. Your New Role; As the Systems Engineering Team Lead, you will be responsible for mentoring, managing and delivering in the systems engineering space. This is a hands-on role working in the autonomous defence space. Previous experience in aviation, aerospace or aerial platforms is highly desirable. You will be working with a team of like-minded engineers while gaining exposure to global markets, working directly alongside C - Suite level management. You will be working in South East Melbourne with flexible working arrangements.

Designs and development of unique solutions for assessing system performance
Experience in developing detailed test requirements, plans, and procedures based on product design and system requirements
Execute test operations such that all tests are completed in accordance with the defined test procedures and standard processes.
End to end systems engineering experience and developing systems engineering requirements.
Working with internal and external stakeholders on the development of system requirements
Developing verification and validation procedures

Key Requirements:

Qualifications in engineering or systems engineering
Exposure working with a diverse team in a manufacturing or product delivery environment is highly desirable.
Strong leadership, interpersonal, and communication skills, with stakeholder management experience.
Demonstrated capacity for continuous improvement and strategic vision.
Ability to empower and unite teams around clear objectives, acting as a coach and servant leader.
Mechatronics, robotics, software control are also highly desirable.
Aerospace, aviation, aerial platforms, UAS or UAV knowledge are desirable.

This position offers a work-life balance with work from home options, long-term career growth, an attractive salary as well as long-term share options in a business which has exceeded growth targets year-on-year. There are multiple opportunities available in business across software, systems and engineering. Don't hesitate in applying today for more information. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to [email protected]. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Please click here to apply.

Working in retail is fast-paced, and at Coles Express for Viva Energy Retail, the rubber really hits the road. It?s not a typical 9-5, so you can easily blend life and work. And as part of a small station team, you?ll enjoy the variety and speed that offering convenience to local and on-the-move customers brings.
This is an amazing opportunity to work for Viva Energy Retail, Australia?s largest single branded mobility and convenience retail network. It?s an exciting time to join Viva Energy Retail who are growing and diversifying through the recent acquisition of Coles Express. Whether it?s filling up your car, grabbing food to go, or topping up essential groceries, we?re here when you need us.

 
About The Role

As Site Manager, you?ll have full accountability for your site, ensuring a safety focus is at the forefront. You?ll be responsible for developing your team to maximise ... Click here to view more detail / apply for Site Manager ? Viva Energy Retail ? Bundall

Hi, were Ampol.   We are powered by our people!   Were reimagining the freedom of convenience and as the face of our future, our store managers run their stores as if it were their own. Our commitment to create the best one stop shop convenience experiences for our customers never ends, requiring us to work together to turn our big ideas into reality.   Our Store Managers lead the way, taking ownership with their teams to deliver commercial outcomes, memorable customer experiences and a safe environment for all. You will drive operational excellence, implement our strategy and perfectly execute our retail offering.   We are proud to be recognized as an employer of choice for women by WORK180 and are winners of an Employer Brand award through LinkedIn. Check out one of our key leader's career stories, supported by Ampol. 7 Leadership tips for women in male-dominated fields
... Click here to view more detail / apply for Store Manager ? Yarrawon

Date:  Oct 24,







Location:  Brisbane, QLD, AU,











We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the worlds largest providers of products and services to the global energy industry.



Job Duties and Qualifications



Under broad direction of sales management, responsible for selling software and software related services to customers.
This Outside Sales, Account Manager II (AM) will sell directly








... Click here to view more detail / apply for Account Manager II

The Opportunity:
Komatsu has over 60,000 employees globally with approximately users across ANZ.
The business is currently undergoing a transformation journey across the BTS landscape.
This permanent full-time position for a Program Manager will be based in our Fairfield head office and be required in the office 3-days a week, with 2 flex days.
The Program Manager position is responsible for the provision of a professional project management framework and the planning, executive and overseeing of projects from inception to completion.
The key program of work is a large scale D365 migration from Dynamics AX with a go live date of September . 
Key Responsibilities:

Ensure Project Management methodologies and process are well defined, documented and followed by all relevant stakeholders.
Project reporting on key metrics such as budget, resourcing and time
Conduct regular audits and provide updates on risk,
... Click here to view more detail / apply for Program Manager

Why Work at Ross Video?
We have a great group of people working together to create and deliver cutting edge products that look amazing and are easy to use. We go all out so that our customers can have the best possible experience and achieve quality results. With a product focus, continual learning, results driven processes, and creative thinking, we constantly strive to improve our solutions and to deliver results. If you've ever watched live television, news, sports, or entertainment, you've seen our products in use. All of the major Hollywood award shows, most professional sports teams, and many of the largest broadcasters in the world use Ross Video technology. Get behind the scenes and learn about what it takes to make live events possible. If that resonates, and you’re someone with integrity, commitment, and a strong drive to deliver great products, we’d love to hear from you.

The Project Manager, Solutions, will be a part of the Sports Venue and Live Entertainment vertical market team at Ross - in its initiative to increase sales of Ross Video technology in these market spaces. This key role in the Sales organisation requires a unique blend of pre-sales engineering / solutions architecture, customer facing “soft skills”, and post-sale project management ability. This is a diverse role that reports directly to the General Manager, Oceania with Indirect Reporting to the Manager, Project Management and Solutions Services, Sports & Live Events - Global as well as frequent interaction with the company’s prospects, partners, Services, Sales and Technical Support teams to ensure that solutions specified can also be supported. This unique position will include, but is not limited to, the following duties:

Who you report to: General Manager, Oceania

What the job is all about:

Participates and contributes to sales opportunities driven by the Vice President of Sports & Live Events and APAC Regional Sales Managers, prioritising efforts based on maximizing total impact on the team’s productivity.
Pre- and post-sale project management/deployment for systems oriented and highly technical projects, including:
Establishing and maintaining processes for managing scope during the project lifecycle, setting quality and performance standards and assessing risks.

Understanding clients’ main goals, finding the problem/solution for each project, managing timelines, managing client expectations, and interpreting their needs to work towards a successful outcome.
Developing and maintaining partnerships with third-party resources, including vendors and integrators
Assigning and monitoring resources to ensure project efficiency and maximise deliverables
Report project outcomes and/or risks to the appropriate management channels and escalate issues, as necessary, according to project work plan
Scopes technical solutions to address customer requirements, assess customers met and unmet needs, and recommend solutions that optimise value for both the customer and Ross Video.
Coordinates closely with Ross’ internal Sales team and business partners to align solutions designed to meet customers’ business requirements.
Generates localised sales tools on various mediums for internal and external distribution (PowerPoint’s, Application Notes, Competitive Guides, etc.).
Engages in customer-facing product presentations, demos, training, and workflow guidance to end-users and business partners at customer premises or tradeshows.
Ensures the Sales and Marketing of product line follows the Ross Video Code of Ethics.
Help to prepare world-class customer-facing proposal supplements.
Acts as a “Technical Evangelist” to help build trust and inspiration with our partners and customers.
Assists the Services team with internal/external training and commissioning, as required.
Provides client feedback to Marketing Product Manager(s) on product & application requirements.
Performs other related duties, as required.

The salary range for this role is:
Annual base salary: AUD 90,000.00 to AUD 117,520.00
Sales incentives: AUD 22,500.00 to AUD 28,204.80
TTPP: AUD 112,500.00 to AUD 145,724.80


Who you are:
Four (4) year degree from an accredited institution.
Minimum 5 years of combined sales, sales engineering, systems application, product specialist, or end user experience.
Record of achievement and technical solution expertise in a customer-facing environment.
Understanding of the Sports Venue Production Control Room, Live Venue Display, and Sports Broadcast workflows.
Possess strong knowledge of industry standard protocols, connectors and terminations.
Technical and operational knowledge of Graphics systems, Sports Data feeds, Playback Servers, Production Switchers, Scalers, Routers, Device Control protocols, and the roles they play in various applications.
Excellent Communication & Presentation Skills.
Able to work co-operatively with and across all company departments.
Strong knowledge of Word, Excel, PowerPoint, and Smartsheets or similar Project Management Tools
Possesses strong and creative problem-solving traits.
Existing knowledge and use of Ross Video products (preferred).
PMP or other project management certification (preferred)
Passionate about Ross Video equipment solutions
Positive, Determined, Problem Solver
Deadline-driven
Strong organisation and communication skills
Ability to schedule duties/projects (multi-task)
Ability to work well independently
Attention to detail and a strong work ethic
Desire to contribute to a team environment
Ability to handle stressful situations
Willing to travel up to 60% of the time within the APAC region
Valid Passport
Valid Driver’s License & a clear driving record
Travel to annual NAB, IBC, SVG Summit, and other sports related trade shows, as required.
Attend Sales Meetings, as required.

Equity, Diversity & Inclusion;
At Ross, we embrace diversity, and we want you to bring your authentic self to work. We are committed to building a team that includes a variety of backgrounds, perspectives, and skills. Inclusivity drives innovation and creativity, and that’s something we’re passionate about at Ross! We believe everyone should be able to enjoy a rewarding career at Ross, regardless of race, colour, religion, sexual orientation, gender, gender identity or expression, marital status, age, veteran status, physical or mental disability. If a disability means that you need any additional support during the recruitment process, please contact Talent Acquisition and we will make all reasonable efforts to accommodate your request.

apply here: https://www.linkedin.com/jobs/view/4056641132

Network & Security Manager | Large Healthcare organisation | Permanent | Hybrid work Your new company A large healthcare organisation requires a Network & Security Manager for a permanent opportunity based in Geelong, starting ASAP. The organisation promotes a collaborative and supportive work environment, offering exposure to leading technologies and flexible working arrangements. This is the perfect opportunity for a natural leader who still wants to keep their technical skills up to date. Your new role
In this challenging and rewarding position, you will be responsible for:

Coordinate and perform day-to-day operations of the Security Operations & Network team.
Manage IP Telephony services and ensure optimal operation.
Provide analysis of complex issues as to future upgrades, current issues and support work.
Ensure compliance reporting and actions are updated and provided as required.
Assist in ensuring Cybersecurity policies are defined and documented.
Produce quality, secure and resilient designs for new or improved Network & Security services (in alignment with Enterprise Architecture principles and in consultation with Strategy and Planning), whilst maintaining existing design documentation.
Maintain and support the organisation's environment including (not limited to) Data Centre, Storage, Servers Compute & Virtualisation and Enterprise Services.
Coordinate and resolve Incidents and Requests from Service Support and action as required.
Coordinate and provide network asset services (e.g. Standard definition, analysis & design, build & install, WAN configuration, Core/Edge switch configuration, training & deployment, support & maintenance, decommissioning, monitoring & support, and network patching - including backend telephony services). Forms and documents relating to events, records, incidents, information and communications.
Coordinate and perform day-to-day operations of the Security Operations & Network team.
Focus on the development and performance of the team. What you'll need to succeed

To be successful in this role, you will have:

Undergraduate Degree in an IT related field (or equivalent experience) & ITIL Foundation
Experience working within an infrastructure network and security domain environment and ITIL environment.
Experience performing maintenance activities to ensure stable and secure applications and IT infrastructure and experience investigating and implementing remedial measures to address security breaches.
Experience investigating incidents to establish the root cause and resolving them.
Experience following the guidelines for technical change management, to avoid service disruptions, and adhering to service levels and information security requirements and providing network and security services in accordance with established service level agreements.
Experience with analysing security risks and developing preventative action plans for critical risks.

What you'll get in return Working in an organisation where they develop and grow careers, you will be offered a permanent opportunity that enables flexible working arrangements. This organisation prides itself on internal promotion and career development. Do not miss out! What you need to do now If you're interested in this role or know of someone who may be, please click 'Apply Now' or forward an updated CV to [email protected]. Please click here to apply.