We are looking for an experienced Front Office Duty Manager who has a passion for engaging with and assisting guests and colleagues.  You will be assisting the Front Office Manager in the daily management of the department, leading the work of the Front Office team members and ensuring the efficient and effective operation of the department.  This role offers a great development opportunity to grow your skills and confidence in a busy hotel right in the heart of Melbourne, and to join the Accor group.

Your responsibilities will include:

• Working operationally at Reception assisting guests with enquiries, check in, storage of luggage and general information about the hotel and local area
• Supervision, support and training of Front Office team members to ensure standards and procedures are followed
• Ensuring that all company and department policies and procedures are followed
• Promptly handling guest complaints and feedback in a professional manner
• Completion of reports, conducting shift handover, ensuring all accounting practices and processes are completed, and administration duties as required
• Work closely with the Reservations, Sales, Food & Beverage and Housekeeping teams to ensure guest expectations are met
• Encourage and foster an environment of open communication across departments

Sodexo has an opportunity for an experienced Payroll Manager to join our team based out of our Melbourne Support Centre.

The Payroll Manager is responsible for the efficient and effective management of the payroll function, ensuring pay is processed on time, accurately, and in accordance with statutory regulations and Company policies and enterprise agreements for 4000+ employees across our geographically dispersed locations across Australia.

We are looking for someone with experience with Success Factors and UKG systems. You must have a strong attention to detail, excellent communication skills and the ability to build and foster strong relationships with internal and external stakeholders.

This is a permanent full time position.

Key Responsibilities:

• Payroll Processing: Manage end-to-end payroll processing for a large and growing workforce, including salary, bonuses, commissions, and deductions.
• Compliance: Ensure payroll operations comply with all relevant laws and regulations, including tax withholdings and reporting requirements.
• System Management: Oversee the payroll system, including software updates, troubleshooting, and data integrity.
• Reporting: Prepare and analyse payroll reports and metrics, providing insights and recommendations to management.
• Team Leadership: Supervise and mentor payroll staff, fostering a collaborative and productive work environment.
• Audit and Reconciliation: Conduct regular payroll audits and reconciliations to ensure accuracy and resolve discrepancies.

Working with an impressive and iconic group of customers, the Account Managers primary objective is to develop and realise sustainable sales opportunities, continuously finding new ways to diversify the customer base and nurture key accounts in a strategic and collaborative way that embeds and harnesses value and loyalty to both the customer and the business. 

Your tenacious and hands on approach will help in identifying and winning up-sell and cross selling opportunities as well as building the strategic sales pipeline. You will also take the lead on pricing, maximising opportunities for new product development and ways of using the current expertise to differentiate us from the competition.

Resilient with a strong desire to achieve, you will use your natural flair to develop robust multi-tiered relationships that will ensure delivery of an exceptional and quality customer experience for our Industrial packaging range.

Your key responsibilities will be to:

• Proactively identify and lead the conversion of strategic business development and commercial opportunities
• Deliver on key business and sales targets, ensuring business and customer activity is captured in a timely manner
• Deliver business reporting in accordance with company requirements
• Proactively work with Operations, Customer service and broader sales teams to ensure on-time customer service needs are met or exceeded

With a demonstratable track record in sales account management you will display sound understanding of bottom-line profitability and proven ability to devise and implement strategies that maximize sales opportunities in competitive market

You will also have:

• Personal presence and credibility that builds stakeholder engagement.
• Relationship and account Management experience gained in the packaging industry
• Current and valid Drivers License
• Computer Proficiency – MS Office suite and SAP (desirable)
• Ability to deliver customer-focused solutions through value-add sales process
• Strong ability to influence, initiate and to lead projects
• Excellent organisational and time management skills
• Entrepreneurial mindset, technical aptitude and understanding of manufacturing processes is highly beneficial
• Proactive, genuine and pragmatic approach to customer concerns and relationships 

Our vision is to lead the circular economy through packaging, reuse and recycling solutions. It’s a future-driven group commitment, designed to create lasting value.

We’re the largest plastics recycler in Australia and New Zealand and one of the region’s biggest user of recycled materials. We have 6,000+ team members, operate 110 manufacturing facilities across 15 countries, and our customers include some of the world’s largest brands that consumers know and trust.

As a global leader in circular and sustainable packaging solutions, we’ve committed to lead the circular economy through a $500 million investment plan. 

For us, it’s about finding new and better ways of doing things. Ways to grow business, to give back to the environment and to enrich people’s lives every day.

Our promise is to create a better and more prosperous world all round.

That’s our future Pact. Let’s lead the way together.