As the Regional Advisor, Sector Support & Development (SSD), you will play a pivotal role in preparing Commonwealth Home Support Program (CHSP) organizations within the Eastern Metropolitan region, as well as on a national scale, for the evolving landscape of aged care reforms. This position involves fostering collaboration, enhancing provider readiness, and promoting programs underpinned by diversity, wellness, reablement, and restorative care principles. Your goal will be to ensure providers can effectively adapt to these principles while maintaining high-quality services for older Australians.

You will build and nurture strategic partnerships within the CHSP network and the broader aged care system, facilitating communication and sharing best practices. In addition, you will lead efforts to coordinate and deliver impactful training, education, and resource dissemination, helping CHSP providers align with reforms, aged care quality standards, and the new rights-based Aged Care Act.

Key Responsibilities:

• Drive provider readiness by embedding aged care reforms, with a focus on diversity, wellness, and reablement.
• Engage CHSP providers to share updates, address issues, and promote resources about aged care reforms.
• Lead and participate in partnerships and networks, strengthening communication pathways at both regional and national levels.
• Broker, coordinate, and deliver training and education to service providers and workforce, with a focus on inclusivity and quality standards.
• Evaluate and support providers in understanding service impact and implementing restorative care principles.

• Fixed term contract for 7 months, Full time
• $97,099.24 per annum plus Superannuation
• Join the Strategic Communications and Advocacy team

Hume City Council is one of Australia’s fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.

Provide strategic advice and support across the organisation to ensure that Council’s communications are appropriate, branded, relevant and targeted, and achieve the strategic objectives of Hume City Council.

What you’ll be doing:

•  Contribute to the development and delivery of communications plans to raise awareness and inform our community about Council’s services, programs, projects, initiatives, and events.

• Provide strategic communications for key decisions of the Council.
• Support the development, execution, and evaluation of strategic communications campaigns.
• Support the development of high-level strategic communications advice for senior decision-makers on key issues, policy matters and implementation priorities to support Council objectives.
• Provide trusted advice and thought leadership to the Coordinator, Strategic Campaigns and Manager, Strategic Communications on a range of issues.
• Support the strategic review of Council’s communications tools and recommend and implement changes to ensure that they are engaging, innovative, targeted, appropriate, and cost-effective. 
• Participate in local, regional, and state networks/organisations to keep up to date with current communications trends, practices, and requirements.
• Support the development of strategic reports and conduct key stakeholder briefings on high-risk issues to enhance the reputation of Council.
• Develop high-level narratives, ensuring strong and consistent key messaging across all strategic communications activities.
• Provide specialist writing and editing for a range of communications materials and channels that are tailored for various external and internal audiences and stakeholders.

The skills and experience you’ll bring to the role:

• Ability to gain cooperation and assistance from people with diverse backgrounds and cultures, both within and external to the organisation, to achieve the objectives of this position.
• Ability to communicate effectively and consult in a socially and politically sensitive environment.
• Ability to plan, research, develop, implement, and evaluate communications strategies.
• Specialist written and verbal communication skills, with an ability to write in a clear, concise, and understandable manner as appropriate for multiple formats including online and digital communication and social media.
• Proficiency in project managing the production of customer communication materials in a corporate environment for a wide range of audiences.
• A strong understanding of local, state, and federal government and experience working in a political environment.

Required Certifications & Qualifications:

• Tertiary qualifications and/or substantial demonstrated experience in communications, public relations, marketing, emergency management communications or a similar field.
• A current driver’s licence.

Why Hume City Council?

A leader in local government, we’re committed to creating an inclusive and collaborative work environment that is guided by our values:

We’re better, every day: We give things a go and value progress over perfection. We have permission to go for it and are expected to reflect and learn.

We’re in it together: At Hume, everyone matters. We Welcome and include all. Respect and safety are expected.

We show up: We empower and trust others and own our work. We rise to the challenges and are expected to do what we say we will.

All for Hume: We strive to achieve our best for the Hume Community. We are proud and passionate about working towards better outcomes and expect they are at the centre of everything we do.

We offer a competitive salary package, professional development opportunities, and a supportive work environment.

A child safe organisation and an equal opportunity employer. Council encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people and people from culturally diverse backgrounds to apply.

All candidates will be required to undertake background and probity checks including Reference Checks, Working with Children Check, and a Criminal Record Check. #LI-Hybrid

Looking to meet new people and earn some extra cash over the summer? We’re looking for customer focused, curious, creative thinkers who have a love for fashion to join us over the upcoming holiday season. This is a fixed term contract from November 2024 – Dec 2024.  

As a Sales Advisor you are responsible for delivering the best customer experience. You always put our customers first - offering assistance and sharing your product and fashion knowledge, always creating an environment that is easy and inspiring to shop.  

Key responsibilities: 

• Engage with and welcome our customers in the service areas and on the sales floor.  
• Use your product and fashion knowledge to inspire the customer by offering purchasing suggestions, and promoting campaigns, offers and activities.  
• Keep the fixtures full and tidy regularly throughout the day to maximise sales.  
• Maintain great garment care and replenishment of sizes and styles across your department.   
• Ensure all routines are followed at the cash desks and fitting rooms to maximise customer satisfaction.  
• Drives Hello Member program in line with store goals. 

Looking to meet new people and earn some extra cash over the summer? We’re looking for customer focused, curious, creative thinkers who have a love for fashion to join us over the upcoming holiday season. This is a fixed term contract from November 2024 – Dec 2024.  

As a Sales Advisor you are responsible for delivering the best customer experience. You always put our customers first - offering assistance and sharing your product and fashion knowledge, always creating an environment that is easy and inspiring to shop.  

Key responsibilities: 

• Engage with and welcome our customers in the service areas and on the sales floor.  
• Use your product and fashion knowledge to inspire the customer by offering purchasing suggestions, and promoting campaigns, offers and activities.  
• Keep the fixtures full and tidy regularly throughout the day to maximise sales.  
• Maintain great garment care and replenishment of sizes and styles across your department.   
• Ensure all routines are followed at the cash desks and fitting rooms to maximise customer satisfaction.  
• Drives Hello Member program in line with store goals. 

Looking to meet new people and earn some extra cash over the summer? We’re looking for customer focused, curious, creative thinkers who have a love for fashion to join us over the upcoming holiday season. This is a fixed term contract from November 2024 – Dec 2024.  

As a Sales Advisor you are responsible for delivering the best customer experience. You always put our customers first - offering assistance and sharing your product and fashion knowledge, always creating an environment that is easy and inspiring to shop.  

Key responsibilities: 

• Engage with and welcome our customers in the service areas and on the sales floor.  
• Use your product and fashion knowledge to inspire the customer by offering purchasing suggestions, and promoting campaigns, offers and activities.  
• Keep the fixtures full and tidy regularly throughout the day to maximise sales.  
• Maintain great garment care and replenishment of sizes and styles across your department.   
• Ensure all routines are followed at the cash desks and fitting rooms to maximise customer satisfaction.  
• Drives Hello Member program in line with store goals. 

Looking to meet new people and earn some extra cash over the summer? We’re looking for customer focused, curious, creative thinkers who have a love for fashion to join us over the upcoming holiday season. This is a fixed term contract from November 2024 – Dec 2024.  

As a Sales Advisor you are responsible for delivering the best customer experience. You always put our customers first - offering assistance and sharing your product and fashion knowledge, always creating an environment that is easy and inspiring to shop.  

Key responsibilities: 

• Engage with and welcome our customers in the service areas and on the sales floor.  
• Use your product and fashion knowledge to inspire the customer by offering purchasing suggestions, and promoting campaigns, offers and activities.  
• Keep the fixtures full and tidy regularly throughout the day to maximise sales.  
• Maintain great garment care and replenishment of sizes and styles across your department.   
• Ensure all routines are followed at the cash desks and fitting rooms to maximise customer satisfaction.  
• Drives Hello Member program in line with store goals.