Position: Senior Product Manager (Technology Consulting, Business Analysis)
Location: Sydney, Australia
WorkStyle: Sydney Hybrid based
Simple Machines. Data Engineered to Life™

Simple Machines is a leading independent boutique technology firm with a global presence, including teams in London, Sydney, San Francisco, and New Zealand. We specialise in creating technology solutions at the intersection of data, AI, machine learning, data engineering, and software engineering. Our mission is to help enterprises, technology companies, and governments better connect with and understand their organisations, their people, their customers, and citizens. We are a team of creative engineers and technologists dedicated to unleashing the potential of data in new and impactful ways. We design and build bespoke data platforms and unique software products, create and deploy intelligent systems, and bring engineering expertise to life by transforming data into actionable insights and tangible outcomes.

About You

We are looking for a consultant-minded individual who is passionate about working closely with clients to solve complex problems and lead them on a journey from discovery to technical implementation. You have a knack for understanding client needs and delivering market-leading solutions and have worked in Technology Consulting | Business Analysis | Software Development

You will love and excel in this role if you:

• Have a strong background in Technology Consulting, played a Senior Manager role within a top-tier consulting company.
• Have a refined understanding of how modern software is built and delivered (tools, methodologies, roles, common challenges etc.)
• A demonstrated knowledge of different methods and tools that help you to perform analysis, testing, product management and delivery in a range of environment
• Know how to effectively communicate information between people at all levels of the business, in written and verbal form
• Have a passion for accruing knowledge, and using that knowledge to continuously improve yourself and the team’s performance
• Personal interest in best practice and trends of the technology industry, with the ability to apply these to your day-to-day work
• A relationship builder by nature, and someone who can thrive in new teams and new situations
• A proactive person who knows what needs to be done, how to approach it, and how to influence others to move things forward
• An ambitious person who is excited about the prospect of joining a small, close-knit ANZ team of experts and helping it to grow

The Exciting Part

Simple Machines is not your average consultancy or software engineering firm. Our team is comprised of inspiring industry leaders in Consulting, Data Engineering, Machine Learning, and Artificial Intelligence. Our projects, for a global client base, are data-focused and drive real change.

About the Role

We are looking for someone to join our close-knit team of experts to help deliver our client engagements as we scale our ANZ business. If you excel in client facing roles, have a deep understanding of how modern software is built and delivered, and have a passion for technology then we’d love to hear from you.

Here’s a brief overview of the role’s responsibilities:

Drive the engagement

• Understand each clients’ unique business needs, the ‘why’ behind each project and develop solutions that will fulfil each clients’ success criteria
• Act as a translator between business teams and technology delivery
• Develop domain expertise unique to each engagement

Feed the engineering team

• Provide high quality written requirements, acceptance criteria, feature overviews, test cases and other artefacts for the team to work from
• Run effective meetings with team and stakeholders

Drive the team’s direction

• Clearly articulate the business needs and work with the tech team to translate these into technical requirements
• Persuade the client and the SM team on what should be done and why

Increase the team’s speed

• Understand and anticipate dependencies in software delivery
• Enable decision making through excellent communication

Assure the team’s focus

• Protect the engineering team from day to day ‘noise’
• Embed and optimise processes to handle our scope of work and new demand

Assure SM’s position with the client

• Build and nurture relationships with clients at all levels
• Help to manage SM’s delivery risk

Reporting to Director of Operations, you will have the ability to pro-actively position and drive the business to stay ahead of the industry trends. 

What you will be doing:

• Building and leading an opening team capable of executing our full offering to the highest standard to a discerning international clientele. 
• Implementation and upholding of BOH, FOH and hotel systems to ensure consistency and quality
• Develop a culture of quality through training, leadership and presence
• Work closely with Director of Hotel Operations, Executive Chef and wider Hotel Management team to achieve hotel goals
• This role requires the availability to work late evenings, weekdays, weekend and public holidays. 

• New role – 2 year fixed term contract working closely with the People & Culture Group
• Experience in HR/People function highly desirable - e.g. workplace health and safety, employee relations, culture risk management, talent risk management
• Linkedin top 5 places to work
• Hybrid working as standard

About Us

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $75 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

About the Job

As Risk Manager you will be reporting to Head of Risk, Strategic & Corporate Affairs Group, while working closely with the People & Culture business unit in a Line 1 Risk Management role to identify risk and improve the control environment, provide assurances that our internal and external operations are conducted in line with our risk appetite; identify opportunities for delivering improved service and providing subject matter expertise to the broader Rest business where required. You are committed to identifying potential risk & ensuring appropriate controls are put in place. You will be focusing on reducing risk exposure while improving the effectiveness of key processes and controls.

• The key responsibility is to assist with the day-to-day management and oversight of the P&C business and ensure relevant regulatory and compliance requirements are satisfied by implementing the Risk Management Framework.
• Ensuring a sound control environment is maintained as part of BAU and change business activities in support of the Super Simple Strategy.
• Input to design and testing of appropriate controls and standard operating procedures when needed including enhancement of existing risk monitoring.
• Undertake activities to ensure policies and procedures are appropriately embedded into business operations.
• Monitor risk and perform Control Self-Assessment, identifying any issues / controls gaps and address root cause by improving controls.
• Proactively manage open issues including audit issues and incidents ensuring that the business is on track with remediation and providing timely responses.
• Support end to end processing for all raised incidents, including root cause analysis, systems and reporting, and post review.
• Provide expertise to the P&C team activities in Risk Management and build knowledge in the team to enhance a positive risk culture.
• Preparation of risk materials and content for various risk forums at Rest.
• Preparation of risk content for ELT and RC meetings.

This role reports to the Director, Visa Consumer Marketing and Partnerships AUNZSP and will be a key member of the Visa Marketing Team. A passionate group with a high-performance culture responsible for our brand health and delivering best in class consumer, client and merchant marketing and B2B marketing to drive business growth across Australia, New Zealand and South Pacific (AuNZSP).

Supporting the Senior Director and Director Consumer Marketing and Partnerships, the Senior Media Manager is responsible for developing, implementing, and optimising programmatic and social B2C campaigns across that drive growth for our Visa brand. 

This role will support the expansion of our Media Advisory and Execution capability within our Marketing Services function through selling and executing engagements that help Visa’s clients (Issuers, Merchants, Acquirers, Fintechs) strengthen their business.  

What a Senior Media Manager does at Visa:

• End-to-end campaign management. Plan and implement client campaigns across demand-side platforms (DSPs) such as Google Display & Video 360, The Trade Desk, as well as Google ads that are aligned with client’s campaign brief and KPIs.
• Manage & optimise budgets, establish bidding strategies, and targeting tactics to achieve campaign objectives while maintaining efficiency. The specialist should also be able to recommend platforms for consideration, and set target bids.
• Ensure creative assets provided are compliant with platform guidelines and best practices.
• Vendor management and negotiation (ie SSPs, ad exchanges, data providers) for private exchanges (PMP) programmatic guaranteed (PG)
• Create insightful and actionable reports to increase the effectiveness of client campaigns
• Work closely with Media Agency to ensure successful tracking and delivery of holistic campaigns (with Agency trafficking team).
• Set up in-housing workflows and templates from scratch. Ie work with vendors to set up platforms, establish ad ops process and work logs, automate media plans, reports and establishing timelines
• Contributes to the development of marketing services proposals and the presentation of these to clients
• Contribute to client sell in proposals, presentations and media implementational responses. 
• Partners with the Director, Marketing BPO for the pipeline management, operating expenses and revenue associated with client marketing media projects.

This role provides subject matter expertise across a continuously changing industry for Visa and our clients and will be responsible in delivering solutions to address these changes. 

Why this is important to Visa

Our purpose is to uplift everyone, everywhere by being the best way to pay and be paid.  How we get there is using the 4 building blocks of Innovation, Trust, Access and Prosperity to tell the Visa story through how we bring our brand to life. The Senior Manager, Media, Consumer Marketing  & Partnerships will play an integral role in ensuring we are delivering world-class Media outcomes for Visa and our clients, help our clients grow the number of active Visa credentials in market, increase consumer engagement with Visa branded products and help transform the way the world pays.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.