We are looking for an experienced Sales Manager in Australia to join our international B2B brand RateHawk, develop our business and make the travel world better together!

This is a remote position for people located in Australia.

Job Responsibilities

• Actively promote our international project in Australia;
• Develop and implement sales activities and hit the sales targets to achieve growth and expand presence in assigned territory;
• Sign-up new partners and provide them with extended training of our system;
• Initiate an API deals with the potential and existing partners;
• Build and maintain a strong, long-lasting relationship with new partners;
• Prepare, execute, and manage the commercial deals with the partners including the execution of required document flow and technical setup;
• Account clients until the first purchase is made;
• Control of compliance with commercial conditions by partners including the payment flow;
• Provide market & competitive environment analysis;
• Provide comprehensive reporting.

• Relevant experience. Ideally, 2-5 years experience in the travel industry and excellent knowledge of the country`s travel market; specialized in sales management or business development of B2B travel companies;
• Language knowledge. Fluent in English, other languages as a plus;
• Competence in API technology deals;
• Personal skills. Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with fast-changing business environment, teamplayer;
• Analytical skills. Used to data-driven decision-making, metrics-driven and good with numbers;
• International mindset. Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence;
• Readiness for business trips. 40 – 50% of working time might be required for market visits.

• Competitive salary;
• Career growth opportunities and a corporate culture that encourages professional development;
• Complex and innovative product;
• Young and ambitious team of professionals;
• Learning: seminars, trainings and conferences. If you want to participate in a conference, we will help to organize it;
• Flexible timetable — we don’t require you to be online at 09:00 sharp. You can start work at a time that suits you;
• Corporate discounts on hotels and other services.

We are seeking a Store Manager to join our Foodworks Singleton height Team, location Singleton. As the Store Manager, you will be responsible for leading a team of dedicated individuals who are committed to providing exceptional customer service and driving sales. You will be responsible for ensuring that the store is well-stocked, clean, and organized and that all employees are trained to provide the best possible customer experience.

The ideal candidate will have a strong sense of community and a willingness to work hard to prove themselves. You will be responsible for building relationships with customers and community members, and for ensuring that the store is a welcoming and inclusive environment for all.
Key Responsibilities:
Lead a team to provide exceptional customer service and drive sales.
Ensure that the store is well-stocked, clean, and organized.
Build relationships with customers and community members.
Create a welcoming and inclusive environment for all.
As the Store Manager you are resposible to run the store that include grocery and sub newsagent including lotto . Stock merchandising, shrinkage and stock control, including ordering of stock, cash handling and banking. An ability to set tasks and implement procedures and see them to completion. Can demonstrate the ability to motivate a team to achieve a common goal. Demonstrate their ability to grow sales and maintain GP margins. The right attitude for working in a retail environment Passion for retail and customer service Must be available to work weekends, on rotation Provide an outstanding and unique customer experience Receiving, filling, rotating, presentation and merchandising of stock Maintain high level of food safety and food handling practices Perform routine housekeeping duties Operate a register and apply Point of Sale handling facilities Comply with all company policies and procedures and reaching Experience in manual and auto reordering systems, Ensure that stock and fixture price marking and ticketing is of the highest standard,Supervise the grocery stock inventory so as to minimise stock outs and avoid excess stock,Ensure that sufficient stock of specials has been ordered,Direct team members to ensure that shelves are continually replenished with stock and perform all the work that require to manage the store.This is an active role, so you will be on your feet for long periods of time, and require some moderate lifting
Qualifications:

Proven experience in a leadership role.
Strong communication and interpersonal skills.
Ability to work in a fast-paced environment.
Strong sense of community and willingness to work hard to prove yourself.
If you are passionate about making a difference in the community and have a proven track record of success in a leadership role, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to us today!

Permanent full time role with an immediate start and Apply by email at [email protected]

We are looking for a Store Manager to join our Foodworks Singlton height Team, location Singleton. As the Store Manager, you will be responsible for leading a team of dedicated individuals who are committed to providing exceptional customer service and driving sales. You will be responsible for ensuring that the store is well-stocked, clean, and organized and that all employees are trained to provide the best possible customer experience.

The ideal candidate will have a strong sense of community and a willingness to work hard to prove themselves. You will be responsible for building relationships with customers and community members, and for ensuring that the store is a welcoming and inclusive environment for all.
Key Responsibilities:
Lead a team to provide exceptional customer service and drive sales.
Ensure that the store is well-stocked, clean, and organized.
Build relationships with customers and community members.
Create a welcoming and inclusive environment for all.
As the Store Manager you are responsible for running the store that includes grocery and sub newsagent including lotto. Stock merchandising, shrinkage, and stock control, including ordering of stock, cash handling, and banking. An ability to set tasks and implement procedures and see them to completion. Can demonstrate the ability to motivate a team to achieve a common goal. Demonstrate their ability to grow sales and maintain GP margins. The right attitude for working in a retail environment Passion for retail and customer service Must be available to work weekends, on rotation Provide an outstanding and unique customer experience Receiving, filling, rotating, presentation and merchandising of stock Maintain a high level of food safety and food handling practices Perform routine housekeeping duties Operate a register and apply Point of Sale handling facilities Comply with all company policies and procedures and reaching Experience in manual and auto reordering systems, Ensure that stock and fixture price marking and ticketing is of the highest standard, Supervise the grocery stock inventory to minimize stock outs and avoid the excess stock, Ensure that sufficient stock of specials has been ordered,Direct team members to ensure that shelves are continually replenished with stock and perform all the work that require to manage the store. This is an active role, so you will be on your feet for long periods and require some moderate lifting
Qualifications:
Proven experience in a leadership role.
Strong communication and interpersonal skills.
Ability to work in a fast-paced environment.
Strong sense of community and willingness to work hard to prove yourself.
If you are passionate about making a difference in the community and have a proven track record of success in a leadership role, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to us today!
Permanent full-time role with an immediate start
At least 2 years of supermarket management experience
Full-time, PermanentLead the day-to-day operations of the grocery store and Lotto services, ensuring smooth functioning and excellent customer service.
Manage and motivate a team of staff members, fostering a positive work environment and promoting teamwork.
Maintain high standards of cleanliness, organization, and product presentation throughout the store to enhance the shopping experience for customers.
Oversee inventory management, stock replenishment, and ordering processes to meet customer demand effectively.
Address customer inquiries, concerns, and complaints promptly and professionally, striving to ensure customer satisfaction.
Develop and implement promotional activities and marketing initiatives to drive sales and maximize revenue opportunities.
Ensure compliance with company policies, procedures, and regulatory requirements, including safety and hygiene standards.
Monitor financial performance, analyze sales data, and implement strategies to achieve sales targets and optimize profitability.
Collaborate with the management team to develop operational plans, policies, and procedures to improve efficiency and effectiveness.
Qualifications and Requirements:
Proven experience in a retail management role, preferably within the grocery or supermarket industry.
Strong leadership skills with the ability to inspire and motivate a diverse team.
Excellent communication and interpersonal abilities, with a customer-centric approach.
Sound knowledge of retail operations, including inventory management, merchandising, and sales techniques.
Ability to work effectively under pressure and adapt to changing priorities in a fast-paced environment.
Proficiency in computer systems and retail management software.
Flexibility to work weekends and evenings as required.
Valid visa to work in Australia (overseas candidates must have a valid visa to work in Australia).
Benefits:
Competitive salary package commensurate with experience.
Opportunities for career advancement and professional development.
Supportive and collaborative work environment.
Employee discounts on grocery items and Lotto services.
If you are a dynamic and results-oriented individual with a passion for retail management and customer service, we invite you to join our team. Please submit your resume and cover letter to [email protected]

We are looking for enthusiastic Shift Managers to join the team at one of our McDonald’s locations. We have a variety of FULL TIME & PART TIME positions available for Shift and Department Managers.

We are a 24-hour business which means we can offer flexibility to suit your availabilities. Days and hours may change and vary to meet the needs of the restaurant. This position falls under the Fast-Food Industry Award

Your keys to success:

• Well-presented, friendly, and organised
• Able to lead a team to achieve results
• Adaptable to a fast-paced environment
• Able to deliver a high level of customer service
• Police Check required if successful (applicants over 18 years only)
• Full working rights in Australia

Tasks & Responsibilities:

• As a Shift Manager you are responsible for delivering outstanding QSC (Quality, Service & Cleanliness), sales, people practices and profit on your shifts.
• Supervise employees to ensure that restaurant operations and procedures are adhered to.
• Comply with restaurant safety & security standards to ensure a safe working environment for all employees and customers. 
• Take responsibility and ownership for ensuring food safety is maintained to the highest standard throughout the restaurant.
• Review and monitor guest counts and sales projections to ensure they are aligned to shift targets and restaurant goals.
• Actively seek customer feedback to ensure an exceptional customer experience is achieved, driving repeat business.
• Work within a team to deliver the best quality and experience for our customers.

Perks of being a part of our Team:

• Complimentary (when working) and Discounted Macca’s (Yum!)
• You will receive our world-renowned training
• Flexible work hours, we offer shifts that fit around your life and commitments
• We are a diverse workplace and equal opportunity employer
• Our workplace is fun and welcoming!

Business Development Manager – Newcastle

Description

About The Role

We are seeking an experienced hands-on Business Development Manager to join our sales team. The ideal candidate will be responsible for identifying, developing and maintaining strong and trusting business relationships in the territories covering the Central Coast, Newcastle and up to Coffs Harbour. We already have established relationships in these areas and are looking to have a professional give these clients more focus as well as building new relationships.

The successful candidate would ideally live in or around Newcastle or the Central Coast, as this is where the majority of the clients are located and therefore where the majority of your time would be spent. There would be a requirement for regular visits to our flagship showroom and head office which is located in Sydney. Particularly so during your on-barding.

The Business Development Manager will be instrumental in managing a large list of clients across many market segments from architects to landscape architects, to interior designers, landscapers, and builders. It is your responsibility to seek out where the most opportunity lies. Your personality, effective self-management, motivation and follow through are what will make you successful.

Skills and Experience

• A natural interest and ability in building strong and trusting relationships with people
• The ability to confidently manage client relationships and general day-to-day enquiries
• Great attention to detail in handling business development leads and managing projects from lead to delivery
• An interest in architecture and design
• The ambition to grow and develop existing client relationships through exceptional service and product counsel
• Experience with CRM software a bonus (e.g. Salesforce)
• Ability to work remotely for periods of time, building structure and driving momentum
• Understanding of sales principles and ability to deliver excellent customer experience
• Strong (verbal and written) communication skills with an ability to build relationships

Responsibilities

• Provide after-sales support to retain great relationships
• Ensure prompt and accurate responses to clients’ queries
• Build strong client relationships, through regular communication
• Creating customised sales plans for key clients
• Promote new products/services to existing customers

Benefits

We offer excellent salary and benefits package, with opportunities for career growth and development. Our benefits package includes:

• Competitive salary and incentive program
• Great working culture
• Car/ or car allowance, laptop and phone
• Company-sponsored events and activities
• Enhanced parental leave
• Employee assistance program
• Employee discounts

About the Company

We are a leading supplier of architectural surfaces and outdoor furniture across Australia, New Zealand and California (employing around 130 people), dedicated to providing remarkable products and exceptional service to our customers in the Architecture and Design industries. We are passionate about investing in our people and providing them with the resources and support they need to grow and succeed.

Our core values of Best Idea Wins, Play as a Team, Be Curious, Get Fired Up, and Take Pride are deeply ingrained in our culture. We believe that by fostering these values, we can achieve outstanding results for Eco Outdoor and drive a positive employee experience.

Last year was our most successful year yet off the back of sustained growth in all markets which is expected to continue, so the future is bright for the business.

How to Apply

If you would like more information before you apply, check out our website: www.eco-outdoor.com or check us out on LinkedIn, or Instagram.

Recruitment agencies - No thanks. We've got this one covered!

Please note we require full permanent working rights for this position.

Posted: 01/02/2024 Closing Date: 02/03/2024 Salary: $57,500.00 Job Type: Permanent - Full Time Location: Newcastle Job Category: Retail Management Thanks for considering embarking on a journey with Pillow Talk! We call it a journey because for many of our colleagues that’s exactly what it’s been. Whether you’re interested in a horizontal or vertical career path, the opportunities at Pillow Talk are abundant - not even the sky is the limit. By way of brief introduction, we are a well-established, on-trend home décor and linen retailer. From humble beginnings (some 47 years ago!), we’ve scaled to 68 stores across Australia and we're still growing! Our inspiration is drawn from the love and pursuit of comfort and immersing this beautifully simple concept into the lives of our customers. Home really is where the heart is, and for those of you who join us, that’s just how you’ll feel - at home! Job Description Now is your opportunity to be part of the Pillow Talk Fabric, by joining us in this highly exciting Assistant Store Manager role at our Warners Bay store. As an Assistant Store Manager at Pillow Talk, you’ll partner with the Store Manager to lead the team and drive the operational and sales performance of your store. You’ll review store and team member performance on a regular basis and collaborate with the Store Manager to formulate and execute action plans that leverage your store’s potential. You’ll be a brand ambassador and create highly personalised experiences for customers and employees alike, ensuring high engagement, enviable culture, and sustainable revenue growth.  You’ll coach your…

Click here to view more detail / apply for Assistant Store Manager - Warners Bay

Novotel Newcastle Beach have an excellent opportunity for a fulltime Restaurant Manager to join our team.

The successful candidate will report to the General Manager and be responsible for overseeing the daily activities, managing the team, and ensuring the overall success of the restaurant. This position requires strong leadership skills, a passion for delivering excellent service, and a commitment to maintaining high standards.

• Support & assist in recruiting, training, and developing a skilled and motivated restaurant team.
• Work closely with the team to execute and enforce standard operating procedures.
• Oversee daily operations, including staffing, inventory management, and compliance with health and safety regulations.
• Collaborate with kitchen staff to ensure seamless coordination between front-of-house and back-of-house operations.
• Respond to customer feedback, address concerns, and implement improvements to enhance the overall dining experience.
• Contribute to cost control initiatives, including inventory management, labor scheduling, and waste reduction.
• Ensure compliance with food safety standards, sanitation guidelines, and health department regulations.
• Monitor and maintain the quality of food and beverages served, addressing any issues promptly.

We are looking for an experienced, professional and enthusiastic Front Office Manager to lead the Front Office team at the Novotel Newcastle Beach. 

• Foster a positive and structured work environment within the department, which encourages the successful operation of the business, calling upon the necessary processes to deal with disciplinary, grievance and workforce change situations and maintaining well care of Heartists.
• Greet and assist guests in a warm, courteous, and professional manner.
• Handle guest complaints and inquiries promptly, striving to resolve issues to ensure guest satisfaction.
• Ensure guests receive accurate and timely information about hotel amenities, services, and local attractions.
• Handle guest complaints and concerns in a professional and empathetic manner, aiming for swift and satisfactory resolution.
• Effectively manage team roster and meet budget guidelines. 
• Maintain a deep understanding of the local area to provide guests with information about attractions, restaurants, and services.
• Establish and maintain positive relationships with repeat guests, VIPs, and corporate clients.
• Implement strategies to enhance guest loyalty and satisfaction, contributing to positive online reviews and ratings.
• Oversee the front desk team's daily operations, including check-in, check-out, and guest registration processes.
• Monitor room availability, reservations, and room assignments to maximize occupancy and revenue.
• Maintain accurate and organized guest records, ensuring compliance with privacy and security protocols.
• Coordinate with housekeeping and maintenance departments to ensure timely room readiness.
• Proficiently use hotel management software and technology to manage reservations, check-ins, and guest preferences.
• Troubleshoot and resolve technical issues related to front desk systems.
• Act as a key contact for emergency situations, following established protocols to ensure guest safety and well-being.
• Maintain knowledge of hotel evacuation procedures and assist in training staff on emergency protocols.

 

Primary Details Time Type: Full time Worker Type: Employee Manager, Customer Programs and Innovation Directly contribute to the success and performance of the QBE Brand Hybrid role - Newcastle or Parramatta Permanent, Full Time role Your new role We have an exciting opportunity for a Manager of Customer Programs and Innovation to lead the Managed Fund Claims Customer Solution stream. In this role you will be responsible for developing a suite of innovative customer solutions and strategic programs that deliver on improved outcomes for injured people, Employers and the business. This will include working collaboratively to identify, scope, develop and drive key initiatives and programs of work to enable an improved customer experience. This role will influence and collaborate with customers, partners, and leaders across the business in adopting a culture of improving customer outcomes by supporting employers in preventing and reducing the complexity of injury in the workplace. A day in the role may look a bit like this: Collaborate with business development and marketing teams to promote QBE Insurance solutions, solidifying industry leadership. Lead Risk and Innovation Specialists in managing Managed Fund Claims initiatives for customers. Develop and oversee financial budgets, working schedules, ROI assessments, and adoption metrics for program projects. Monitor project milestones to ensure timely progress, evaluating the effectiveness of injured worker recovery programs. Proactively seek innovative solutions to enhance injured worker outcomes and work closely with customers to understand project requirements. Oversee cross-functional projects, demonstrating an understanding of critical integration points. Communicate project direction, priorities, and status to all stakeholders. Act as a brand ambassador and subject matter expert for the company in new customer growth opportunities. Build strong partnerships with customers, intermediaries, and partners, including external service providers. Demonstrate teamwork and collaboration to address operational and service issues with internal and external stakeholders. About you Experience in a Project Management/Consulting environment Workers Compensation experience preferred but not essential Ability to conduct data analysis and provide suggestions for continuous improvement Relationship management/account management with both internal and external stakeholders Strong presentation skills and comfortable representing QBE in external environments About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 13,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Your career at QBE - let's make it happen! Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 18 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 APPLY NOW and let's make it happen! Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognises the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with accessibility requirements and adjustments, alternative work arrangements or you would like to connect with one of our employee networks at any stage of the recruitment process, please contact us at [email protected] Application Close Date: 05/02/2024 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Assistant Showroom Manager Rutherford, NSW Competitive base salary uncapped commission bonuses One rostered weekend off a month 10 am starts & no late-night trade! Nick Scali Furniture is a nationally recognised household name founded in 1962. As a market leader, we pride ourselves on being experts in luxury furniture design. With over 50 stores across Australia and New Zealand, we are continuing to grow with new stores opening this year.We are seeking an Assistant Showroom Manager to join our team. This is a permanent part-time opportunity of 35 hours a week working across five days.  About You: Have experience working with KPIs and sales targets   Have previous leadership experience working with a sales team Are passionate about customer service and always lead by example Enjoy working in a competitive sales environment and closing sales   Are able to work most weekends and enjoy time off during the week. Have the desire to train and develop a team Have excellent communication skills   About the role: Support the showroom manager to ensure the smooth operation of the showroom  Train and develop team members on sales techniques and customer service Provide exceptional product knowledge to customers and offer solutions to customers' home furnishing needs Follow up on customer inquiries, solve problems, and maintain strong customer relationships How to Apply:Please click the appropriate apply link and submit a detailed resume in your application. For any enquiries please call 02 7257 0135. 

Click here to view more detail / apply for Assistant Showroom Manager