Performance Manager

Why is this an exciting opportunity:

As the Human Experience (HX) Company, Starcom harnesses the power of media to bridge the tension between what people want and brands need. We believe the alchemy of people and technology create experiences that people love, and the actions that brands need. Our people are empowered by technology, and they use it to reinvent, navigating brand offerings in the way they want. They are carving their own desire lines through traditional consumer categories.  

Our people are provided the benefit of: 

• An inclusive and engaging workplace where the alchemy of people and technology creates experiences that people love, and actions that brands needs.  
• The opportunity to experience another world, learn new things or do something that excites you outside of media through our annual Human Experience Day.  

• Flexible working – the opportunity to mould the way you want to work to fit your lifestyle.  
• A constantly evolving and personalised Learning and Development programme tailored to the training you need to drive your career development.  
• Local and Global Mobility – transferring to any agency within Publicis Groupe in Australia and internationally.  
• An onboarding program that commences from the point of you accepting our offer and shares everything that you need to know about Starcom and sets you up to achieve success throughout your first 6 months.  
• Progressive parental leave initiatives.   

• Wellbeing initiatives that support your ‘Wholeself’ – mental health initiatives which include a Publicis wide shut down in October each year to mark World Mental Health Day. We also have massages, flu shots, free breakfast and fruit and access to our Employee Assistance Program.  

You will be joining an experienced and well recognised agency with credentials: 

• 1x AdNews Media Trading Team 

• 1x win & 10+ nominations (e.g., 30 under 30, women in media, next of the best) 
• 26x Trade & PR Content 
• 2x B&T - Top 10 Recognition (CEO – Rainmaker and COO – Big Spender) 
• B&T - Starcom ‘Gold’ for August – Best Performing Agency in Market 
• B&T Award Nominations – Best Digital Transformation and Best Audio Campaigns 

We’re excited to be on the lookout for a Performance Manager to join our team, based in Melbourne. Whether you’re a driven Senior Executive ready to take the next step in your career or an experienced Manager seeking a new challenge, we’d love to hear from you.

Publicis Groupe benefits:

Be a part of the Publicis Groupe family, recent winner of the Employer of Choice Awards and one of the world’s most progressive and dynamic modern communications businesses. You can learn more about us at www.publicisgroupeanz.com.

Enjoy all the perks that come with our network offering:

• A comprehensive Wholeself program supporting Physical, Mindful and Financial wellbeing.
• A creative, lively and rewarding office environment where people love working with each other, supported by our Publicis Liberté flexibility approach “working your way, with us!”
• Access to our Global AI Platform, Marcel, connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network.
• Extensive Learning & Development opportunities, including more than 15,000 learning programs via our online learning platform Marcel Classes.
• A culture of open feedback and support to reach your goals through our Career Conversations program.
• A committed Diversity, Equality and Inclusion strategy driven through our Viva! Women, Égalité, enABLE, EmbRACE, and Ecologique committees.
• Leave benefits including Birthday Leave, Flexible Public Holidays, and an additional 5 days of leave (after 2 years of service).
• Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year.
• Parental leave policy with up to 18 weeks (based on tenure) paid primary carer leave, secondary carer swap and Cub Care leave.
• Access to counsellors, psychologists and professionals through Sonder - an all-in-on digital wellbeing technology platform designed to support psychological, medical & safety needs.
• Proud partners of Diversity Council Australia, Pride in Diversity, Family Friendly Workplaces, Supply Nation and the Australian Disability Network.

The transformation you will experience:

The Performance Manager is accountable for managing the digital performance business (search, programmatic, and social) within our individual HX Planning and Activation teams and driving best in class implementation. As a valued member of the team, the Performance Manager is accountable for driving and enhancing our agency culture of Never Standing Still.

Your day to day will look like:

•       Manage the digital performance business within the individual Starcom client team

•       Provide client leadership on digital performance strategy, partnerships and tech opportunities

•       Develop and grow relationships with clients and client teams through digital performance excellence

•       Work cohesively as HX Partnerships for integrated media solutions for clients

•       Meet or surpass client digital performance targets

•       Oversee the completion and optimisation of biddable programs and campaigns

What you’re looking for:

•  A strong team with a supportive and collaborative culture
• Partnering with a client who is open to being challenged and working progressively
• Opportunity to fulfil your career goals in a business large enough to accommodate them - we have one of the finest mobility programs GLOBALLY!

What type of person will be successful in this role:

•       Minimum 3-5 years’ experience across search and/or social and/or programmatic

•       Proven aptitude to exceed client and campaign objectives

•       Performance media team management experience

•       Experience in working with ad technology, data and media partners

•       Mastery display/social/mobile/video and search platforms

•       Thorough knowledge of search & programmatic bid management tools e.g. DV360, SA360, Verizon Media, Trade Desk, Brand Networks

•       Top line knowledge of Industry monitoring systems e.g. Hitwise, Adthena, SimilarWeb

•       Aptitude to both assist digital managers and mentor account coordinators

What we’re looking for is:

•       Attention to detail that is second to none

•       Able to provide solutions and think outside of the box

•       A collaborative team member who thrives in working with others

•       A true professional with strong time management and the aptitude to juggle multiple priorities

•       Strong organisation experience with a love for being one step ahead

•       Has a curious nature with a willingness for continuous learning and fearless growth

If you don’t tick every box in this ad, please don’t rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who share our values of inclusion, collaboration, adaptability, fearlessness, and integrity, rather than ticking boxes – so if this role resonates with you, please apply.

Diversity. Inclusion. Equity. More than just words, these are part of our DNA. At Publicis Groupe we are committed to the inclusion and recognition of all people; regardless of race, age, culture, ability, ethnicity, gender identity or expression, sexual orientation, marital status and religious affiliation. We believe that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate in. We value diversity and the skills, knowledge and experience that difference brings to our culture and solutions. 

Uniqueness is powerful; without it we wouldn’t be where we are today. So be you – we like it that way. 

We are committed to providing reasonable adjustments for people with disability or those that require additional support throughout the application process.  If you need any assistance or adjustments, please contact us via [email protected] - your personal information will be kept confidential.

Team Summary

Visa Consulting & Analytics (VCA) is Visa's consulting division, serving Visa's clients (including card issuers, acquirers, and merchants) and solving their strategic problems focused on improving performance and profitability.  Drawing on our expertise in strategy consulting, payments, data analytics, marketing, operational and macroeconomics, VCA drives high impact and tangible financial results.

The VCA team within Australia provides a comprehensive range of consulting services and solutions to our clients in Australia and New Zealand, that address unique challenges in areas such as strategic growth, profitability, risk management and digital strategy.

Typical projects may include:

• How does a financial institution increase market share in consumer credit cards?
• How should a credit card issuer use emerging technology to acquire the best customers?
• How does a financial institution grow their credit card portfolio while mitigating credit risk?
• How does a financial institution optimise their product offering?

About the role:

As a Consulting Strategic Designer you'll use human centered design principles to create new, innovative engagement experiences across Australia, New Zealand, and South Pacific. Our

Reporting to the Director, Digital Practice Lead in Melbourne, you will plan, shape, drive, and collaborate with different client and internal stakeholder groups to co-create and progress our engagements across our clients. You'll personally be responsible for bringing the practical application of design to the overall engagement process and leveraging human-centred design skills.

You'll be involved in the early stages of research, ideation, storytelling, and collaborate with multi-disciplinary teams through the iteration and implementation process.

We value experience in, and passion for UX design, plus a proven track record of delivering high quality assets at pace with high impact. This role would ideally suit someone who is comfortable not only conducting and synthesizing research into insights and facilitating design thinking practices but also someone who has a desire to roll up their sleeves and produce design artifacts in a fast-paced environment.

Why this role is important to Visa:

We believe that great experience design can engage and inspire users and we strive to rethink and redefine how people interact with our applications and products. Our experience designers are strategic thinkers and conceptual problem solvers who create new products, services and experiences which impact on the lives of millions of people across Australia, New Zealand, and South Pacific.

Projects you will be a part of:

• Synthesising research into meaningful and emotive insights
• Developing use cases fit for market and customer needs
• Exploring the generational nuance around new forms of credit
• Helping parents teach their kids about money
• Helping create loyalty and unique experiences for affluent customers  

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two to three days a week, Tuesdays to Thursday with a general guidepost of being in the office 50% of the time based on business needs.