The position is responsible for developing concept designs for physical products, sound Industrial Design principles are expected to be utilised in development of concepts to ensure usability and aesthetics. Design concepts must fully consider product cost implications. Undertake detailed design tasks for mechanical components and sub-systems.

Key Responsibilities: 

• Collaborate with Product Managers, Marketing & Sales and Field personal to capture key product requirements and pain points with existing products.
• Execute comprehensive benchmarking of global product offerings to help guide the concept development process.
• Develop design concepts which can achieve all product requirements as defined in the product requirements.
• Explore opportunities to add additional innovative features above and beyond those explicitly being requested, which can delight the customer.
• Utilise sound industrial design principles to ensure products achieve a high level of usability (ergonomics) and aesthetics (branding / look & feel).
• Engage with Purchasing / Supply Chain to ensure that concept designs can be produced using viable and cost-effective manufacturing processes.  Design concepts must include high level cost estimates that are supported by actual supplier quotes and/or best judgement engineering estimates.
• Design of mechanical components and systems.
• Creation of part drawings and specifications.
• Creation of Assembly drawings and Bill of Materials.
• Release of mechanical documents to Production.
• Ensure all design meet product requirements.
• Simulation of systems with considerations for thermal, electrical, and magnetic effects.
• Update and manage existing mechanical designs to support ongoing production.
• Analysis and development of test plans to validate designs against relevant standards.
• Development and construction of test fixtures for design validation and production
• Development and construction of marketing showcases for new products
• Detailed cost analysis of in development products with a focus of material costs and volume considerations
• Management and creation of external facing documents such as user guides and field notices

Konica Minolta is innovative, robust and continually evolving. From printing, scanning and copying to cloud storage and robotics, our award-winning products and solutions help companies to transform and move information faster. Our people make this possible. We strive to create and maintain an inclusive workforce as diverse and capable as our class-leading solutions. We actively encourage women and those from diverse backgrounds to apply for our roles.

About the role
Due to a sharp increase in new high-end Print Production products, we are looking to fill a Field Service Technician position to join our NSW Print Production team, providing outstanding service and support to our valuable customer base.

The successful candidate will be responsible for the installation and support of Colour and B&W print equipment and ancillary products with associated software & services solutions.

As a member of the NSW Service Team, you will ensure customer satisfaction through on-site Corrective and Preventative maintenance on customer equipment. This role works within a team of dedicated technicians and reports directly to the Service Delivery Manager.

Previous experience in the Print Production industry is highly desirable and will be looked upon favourably, although not essential for the right candidate in a similar industry looking to start their career in a hands-on technical role with fantastic learning and development opportunities.

Ideal Candidate

To be qualified for this position, ideally, your background and skills will comprise of the following:

• Your strong technical aptitude, troubleshooting skills and professional approach, as well as a positive attitude in dealing with customers, are essential attributes for this role.
• A keen desire to learn and apply new skills will be encouraged in the Konica Minolta environment that fosters continuous employee development.
• Applicants must possess a strong mechanical/electrical aptitude, along with excellent communication and interpersonal skills.
• A proven track record of excellent customer service, ensuring to go above and beyond
• Ability to work autonomously, whilst keeping in contact with your team to ensure workload is consistent and transparent.
  

Essential requirements for this role:

• Demonstrated experience a similar role and/or network, IT and technical knowledge/understanding
• Strong verbal and written communication skills
• Strong customer service skills
• Excellent organisation and time management skills
• Driver’s License and Working with Children Check
• Current Australian working rights are essential (Visa sponsorship is not available).

As per Konica Minolta compliance procedures, the successful candidate will be required to undertake background checks.

What can KM offer you?
You will enjoy a collaborative team culture where you will be supported and empowered to contribute your ideas and identify opportunities to develop your team and yourself. We are dedicated to the values of diversity and inclusion and have a firm commitment to ethical practices and corporate responsibility.

Konica Minolta is committed to providing a working environment that is inclusive and fair to both women and men. Progressive policies such as our domestic violence policy; paid parental leave and flexible workplace policies enable our people to balance work and life responsibilities.

Equal Opportunities
We are committed to providing equal opportunities and actively encourage applicants from all backgrounds to apply for our roles, regardless of gender, age, sexual orientation, ethnicity, religion or disability.
If you are require any adjustments/assistance during the recruitment process please reach out to [email protected]

Join our Team and thrive in an environment built on strong Collaboration, continuous Learning and personal Growth. Everyday at Konica Minolta is an opportunity to share your Ideas, influence Change and engage with colleagues from diverse backgrounds and experiences.

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