Responsibilities will include but are not limited to:

• Liaising with customers to book appropriate medical specialists for appointments 
• Scheduling of appointments
• Maintaining busy inboxes, with queries and appointments services
• Providing administrative and operational support to medical specialists
• Providing information and advice to customers, or prospective customers
• Undertaking other tasks assigned including reception duties,  file preparation, engaging with customers, liaising with medical specialists, invoicing and supporting the greater team in general

About our client

We are very proud to be working with our client partner, Trinny London!  Portable, stackable, and perfect for application on the go, the entirely cream-based makeup range uses only the highest quality ingredients and pigments, challenging people all over the world to rethink their routines.

Trinny London has generated millions of sales by developing accessible and innovative products, acquired hundreds of thousands of supporters and customers all over the world, and more importantly, built a talented and motivated team to support fantastic growth.

Due to phenomenal growth we are looking for Full-Time Retail Operations and Planning Co-Ordinator to join our national Trinny London Team.

This role is essential in ensuring the right products are available at the right place, time, and price, driving both customer satisfaction and business profitability.

Why work with us?

• An attractive total salary package (including superannuation) is on offer
• Company discounts for yourself, friends, and family
• The chance to work with a market leader in the luxury beauty sector
• Stunning modern office in Barangaroo on the Harbour
• Great company culture that supports equal opportunities and provides development opportunities.

Tasks and Responsibilities

• Merchandise Planning - Develop seasonal and annual merchandise plans based on sales trends, market conditions, and company objectives.
• Inventory Management - Analyse inventory performance to identify slow-moving, overstocked, or understocked items.
• Sales Forecasting and Reporting - Track key performance indicators (KPIs) such as sell-through rates, gross margin, and revenue targets.
• Collaboration with Teams - Work closely client, NPM, marketing, and store managers to align inventory strategies with promotional activities and sales goals.
• Market and Trend Analysis - Stay updated on market trends, competitor activity, and customer preferences.
• System and Process Management - Utilise planning and inventory management tools/software to streamline operations.

Our ideal candidate will have:

• Experience in either Supply Chain Management, Retail Management, or a related field.
• Proven experience as a Retail Planner, Merchandise Planner, or a similar role in retail.
• Strong knowledge of inventory management, merchandising, and retail operations.
• Strong analytical and problem-solving skills.
• Advanced proficiency in data analysis tools and software (e.g., Excel, SAP, or retail-specific tools).
• Excellent organizational and multitasking abilities with fantastic communication skills.
• Attention to detail with a focus on accuracy and consistency.
• Experience in managing a retail team.
• Excellent teamwork skills, the ability to collaborate and inspire.
• Open flexibility to work during peak times including evenings, weekends, and holidays.

If you believe this career opportunity sounds like the perfect fit for you then APPLY NOW!

The role of Operations Support Officer – ANZ involves providing a high level of support to the ENR Operations Team Director and the Senior Leadership Team in the management of the ENR Business Unit.

The role requires essential skills in Communication (written and oral), Interpersonal Skills, Creativity & Flexibility, Analytical, Problem Solving, and Networking Skills.

Responsibilities

Project Set Up:

• Support cost centre leads in maintaining registers for clients, projects & personnel
• Liaise with finance to establish new clients & vendors
• Project setup in D365

Client Invoicing & Receivables:

• Monitor, receive & collate all documents required for client invoicing
• Keep client & project records up to date to ensure accurate & timely invoicing

Payables:

• Create purchase orders for contractors and suppliers
• Reconcile costs to sales and receipt in D365
• Reporting:
• Assist with data analytics and Business Unit financial performance reporting

 You will provide support for the Energy and Natural Resources Business Unit team members
:

• Work closely with Business Unit management to ensure smooth running of business functions
• Provide support to all Business Unit personnel
• Assist with maintaining and updating Business Unit systems and processes
• Liaising with other Business Units across the business.
• Liaising with Cost Centre Leads to attain necessary inputs in support of activities.
• Liaising with staff at all levels, within the Australian and New Zealand business and other T&T offices worldwide.
• Setup and maintain project data within T&T systems.
• Prepare invoices, create vendor purchase orders and assist with accounts receivables.
• Assist Director with data analytics and Business Unit financial performance reporting.
• Assist with and produce reports for management and board meetings.
• Maintain Business Unit registers and databases as required
• Preparation of correspondence – letters/emails.
• Preparation of submissions and reports as required.
• Establishing, updating and maintaining the Business Unit filing system for all documents related to administration of the Business Unit and Projects.
• SOX control responsibilities may be part of this role, which are to be adhered to where applicable.
• Comply with the requirements of Turner & Townsend’s Business Management Systems including Health & Safety, Environmental and Quality Management associated with the role and position within the company.

• Act as the primary point of contact for pharmacy partners, fostering collaboration and trust.
• Build and maintain strong relationships with new and existing pharmacy partners to enhance distribution.
• Optimize pharmacy workflows and drive operational excellence through process improvements.
• Monitor and enforce service level agreements, ensuring high-quality standards from partner pharmacies.
• Conduct regular onsite visits to strengthen relationships and provide ongoing support.
• Document and update pharmacy workflows to improve transparency and operational efficiency.
• Manage inventory levels and optimize order allocation to maintain efficient stock management.
• Develop and maintain pharmacy dashboards to track productivity and enhance performance.

Oaks Brisbane on Margaret Suites are looking for a full time Guest Service Agent who is passionate about providing excellent customer service to join the team. 

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy. 

Key Responsibilities Include:

• Provide a warm and friendly reception to guests upon arrival, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs.
• Maintain clear and courteous communication with guests, colleagues, and stakeholders across various channels, including in-person, phone, and email, to provide exceptional service.
• Oversee the accurate processing of guest reservations, updates, and special requests, utilising property management systems to ensure seamless scheduling and availability.
• Act as a primary point of contact for guests throughout their stay, offering prompt assistance, resolving issues, and providing personalised recommendations to enhance their experience.

Hourly rates (excluding super): 

Monday - Friday: $25.80 per hour 

Saturday: $32.25 per hour 

Sunday: $38.70 per hour

• Ability to work autonomously and within varied and complex team working arrangements.
• Very high-quality writing ability, and proven history for delivery of housing projects and/or a variety of projects for government clients.
• Excellent communication and stakeholder management skills.
• Contribute to and develop a great team culture.
• High quality reporting and deliverables in relation to work status, project deliverables and requirements.
• Be organised and effective in the provision of support services to the wider team. Always seeking new work opportunities.
• Be confident and able to work within an embedded client role delivering projects on their behalf using their systems.
• Ability to work across multiple projects and/or clients simultaneously, managing priorities and deliverables

ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before.

We’re disruptive. We work hard but try not to take ourselves too seriously. We are highly adaptable and constantly evolving. We are passionate about our product, and we live for our customers. We have high expectations and a career at ServiceNow means challenging yourself to always be better.

ServiceNow is currently seeking an experienced Sales Operations Specialist for our Asia Pacific and Japan operations. This is an opportunity to work within an organisation on a rocket-ship trajectory with an industry leading technology and amongst some of the brightest and most passionate professionals in the business.

What you get to do in this role:

• Serve as a Trusted Deal Coach to the Sales Organisation in Australia and New Zealand.
• Lead stakeholders in developing deal strategies from structuring to closing. Regularly lead and assist others with complex deal advice and drive solutions.
• Provide effective onboarding and systems trainings for sales reps.
• Establish strong partnership with the Sales, Finance, Legal and other functional teams on the day to day aspects of deal process.
• Draft and review special requests for non-standard business terms for reasonableness and compliance with internal policies and best practices.
• Review Quotes and generate Order Forms for accuracy and completeness.
• Ensure all deals are approved within pricing and discount policies.
• Interface with Order Management to ensure accuracy of booked deals
• Collaborate with cross-functional teams to identify and implement process improvements related to deal support, deal enablement and deal governance to optimise deal structure and accelerate deal velocity.
• Conduct UAT testing for process improvement.
• Support Quarter-end.

 Your key responsibilities include:

• Answering and/or directing phone calls 
• Meet and greet all visitors to the office
• Check in patients, ensure completion of paperwork and update patient details
• General administrative tasks such as filing, scanning and scheduling appointments
• Contact claimants regarding upcoming appointments
• Mail distribution and dispatch (including courier management)
• Manage the day to day presentation and preparation of consulting rooms 
• Administration support to Medical Specialist and Client Services Team 

This could be your chance to obtain that lifestyle roster you have been looking for!

With expansion opportunities now available and with an intent to remain an employer of choice within facilities management services; we seek applications for our new 14:14 BIBO/DIDO opportunities within South East Queensland.

We’re looking for customer service-oriented people with remote sites industrial cleaning, housekeeping and/or kitchen/catering experience OR an alternate transferrable skill set.  Most importantly a positive, can do attitude!

What do Sodexo Service Attendants do? 

Service attendants are hospitality-minded specialists that help improve quality of life for village residents living and working away from home: 

• Working across a range of functions to support operational needs 

• Housekeeping/Cleaning accommodation rooms aka: “dongas” 

• Assisting in the Kitchen and Dining Room service areas 

• Mine Site Cleaning of Offices, Crib rooms and Ablution Blocks 

• Providing customer service in the Tavern or Retail shop 

• Maintaining cleanliness of outdoor areas and grounds 

What does it take to work at remote sites? 
The lifestyle can be very rewarding but it isn’t for everyone. Consider what to expect and what is required of you when assessing your options: 

• Ability to work 11-12-hour shifts, day or night shifts as required 

• Ability to endure remote environment in extreme heat or weather conditions 

• Ability to multi-task and assist in other areas with positive teamwork approach 

• Ability to understand the requirements of safe work and safety protocols 

• Ability to undergo a pre-employment medical, including drug & alcohol testing 
• An open drivers license 

Most of all, what’s in it for you? 

• Permanent role with Sodexo - we’re looking for keepers!  
• Very attractive annual wage with consistent hours, holiday, sick pay, and superannuation 
• A structured on-boarding and induction program
• Your food and accommodation are covered whilst at site – let the savings begin! 

• Access to fantastic Village facilities and lifestyle options including gyms, fitness classes, pools, tennis courts, and social activities (dependent on Village) 

• Access to employee benefits, discounts, and our recognition program 

• Great teamwork and a solid group of people around you! 

Sodexo offers over 80 different career streams, upskilling opportunities, and the unique opportunity to progress your career as you learn the business and gain new skills. Your development is our investment. 

What are you waiting for? Submit your application today and become part of our family! 

_______________________________ 

Why choose  Sodexo?    

Sodexo is a people business, employing over 400,000 people worldwide and thousands in Australia. Our hospitality all-rounders play a key role in keeping our sites functioning and well-maintained for village residents' safety, comfort, and well-being. We are committed to providing opportunities for service attendants who are as passionate about excellent service as we are. 

Working with Sodexo is more than a job; it’s a chance to be part of something greater because we believe our everyday actions have a big impact. With us, you belong in a company that allows you to act with purpose and thrive in your own way. We are always looking for people to join our team and help us create a lasting impact on individuals, society, and the planet. 

At Sodexo, we are a proud Equal Opportunity Employer and encourage applications from all applicants regardless of age, race, sex, ethnicity, religion and beliefs and people with disabilities.    

We offer a competitive salary, many training, upskilling and development opportunities and an outstanding benefits and recognition program!    

Novotel Sydney Darling Square is seeking a dedicated and enthusiastic Guest Service Agent to join our team on a Part Time basis. Reporting to the Front Office Manager you will be responsible for exceptional customer service to our guests by responding to their requests promptly, and providing them with an efficient check-in and check-out process. You will be responsible for providing a high level of customer service. In this role you will be required to work a range of shifts across a 24-hour roster.  

About the Role: 

As a Customer Service & Claims Consultant you will be the voice representing our insurance partner, IAG, resolving customers motor insurance claims. Your role would encompass supporting customers through this process and commence the repair process and provide an exceptional experience to customers. You will build rapport, and provide a positive customer experience, whilst effectively resolving their enquiry.

This role offers you the ability to build strong connections with your customers, ensuring they are provided with the highest level of customer experience as you support the end-to-end management of their claim. To support your competency in this role, your leaders will provide you with regular coaching ensuring you are set up for success!  

What You'll Be Doing:

• Customer Interaction: Receive and manage customer calls regarding their automotive insurance claims. Build genuine rapport, provide a positive experience, and resolve their inquiries efficiently.
• Outbound Calls: Reach out to third-party businesses to arrange repairs and assessments for automotive claims.
• Relationship Building: Establish trust with customers, managing their claims with a personal touch and ensuring their needs are met with care and precision.
• Collaboration: Work with suppliers and repairers to validate and process claims. Keep detailed records and manage expectations effectively.

• New restaurant opening at Brisbane Airport Service Centre in early 2025
• Start now to complete training in an existing GYG restaurant
• Great opportunity to build and shape the culture at a brand new restaurant!

At Guzman y Gomez, we believe in authentic flavors and the power of food to bring people together. As the Restaurant Manager at GYG, you will lead the charge in overseeing daily operations. You will empower the team through coaching and training, while managing your restaurant's P&L. Your role will see you maintaining the highest standards of quality, adhering to all procedures, while embodying the GYG spirit. 

What's in it for me?  

So much! Check out some of the benefits below:  

• Competitive salary from $75k + super + bonus structure  
• Flexible rosters and employment stability  - talk to us about what work life balance means to you
• Opportunities for advancing your leadership abilities – level up to Area Management and beyond
• A comprehensive training program and support to set you up for success 
• Heavily discounted GYG meals 
• Free and comfortable GYG uniforms and exclusive merch 
• Annual Restaurant Managers summit –  enjoy days of connecting, networking and sharing with leaders from across the country!
• Cultural celebrations including Day of the Dead & Cinco de Mayo to name a few 
• The possibility of owning your own franchise or joining our corporate office in future 

We appreciate diverse experience, but specifically we are looking for candidates that have:  

• Demonstrated leadership experience in a fast-paced, high-energy setting  
• Strong financial and commercial acumen, with the ability to identify sales and P&L opportunities and collaborate on actionable strategies with the team
• Previous success in meeting KPI’s
• Proven track record of delivering outstanding customer service  
• Exceptional interpersonal and communication skills 

Click the "I'm Interested" button to express your interest in joining our team!  

We’re committed to providing a safe and secure environment for our team and guests. To support this commitment, we may conduct background checks including Police Checks and employment verification as part of our recruitment process. 

We're looking for Job Coaches to join our dedicated and passionate team in Perth

Job Coaches work with our clients to support them into sustainable employment. Day to day, you’ll be meeting with clients, helping them with their resume and job applications, contacting employers and referring them to training courses or other health supports.

We provide full training; we’re looking for people that:

• Have compassion
• Have a genuine belief that works for everyone
• Are problem solvers
• Are resilient and enjoy a challenge

We are a determined and compassionate team who thrive together in pursuit of our belief that work’s for everyone, whilst having fun along the way.

Join us for our Recruitment Information Sessions where you will get the opportunity to connect with one of our Recruitment Partners and a Service Manager for an on-the-spot interview and to learn more about atWork Australia.

If you have any questions, don't hesitate to contact: [email protected]

• Fixed term until July 2025, Part-time 16 hours per week
• $75,252.28 per annum (pro rata) plus Superannuation
• Join the City Lifestyle team

Hume City Council is one of Australia’s fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.

To provide a high level of general office administration tasks that supports the Homestead Community and Learning Centre.

What you’ll be doing:

• Manage appropriate systems to ensure effective and efficient day-to-day administration including general correspondence, meeting minutes, purchasing, invoicing, document management, collation of data and reports. 
• Administer the Centre’s booking system, including point of contact enquiries, maintenance of the booking system and administration of accounting processes.
• Ensure effective and efficient day-to-day operation of the Homestead Community and Learning Centre as per the Operations Manual.
• Ensure the facility is maintained and well presented to a high standard and any maintenance and cleaning issues are dealt with promptly through liaison with the Council’s Facilities Management Team.
• Administer the Centre’s learner enrolments, including the processing of enrolment forms and payments.
• Assist in the design and data entry of databases as required particularly maintenance of the Social Planet system.
• Manage customer service requests, complaints, general enquiries, and transactions (where appropriate).
• Help promote and support the participation of a wide range of users in the facility and Council programs through collaborative approaches and maintenance of day to day facility operational functions.

The skills and experience you’ll bring to the role:

• Well-developed interpersonal skills and proven ability to communicate effectively and gain cooperation and assistance from customers, management, and employees at all levels within the organisation.
• Commitment to quality customer service provision and the ability to follow through all enquiries effectively and efficiently. 
• Knowledge and/or proficiency in the use of facility booking or administration systems within a community setting.
• Ability to identify customer needs and expectations, decide appropriate action and respond accordingly. 
• Demonstrated ability to communicate both verbally and in writing with a broad range of people from diverse backgrounds and cultures. 
• Demonstrated ability in dealing with difficult situations, resolving problems, and presenting a positive image of Council. 
• Previous experience working in an administrative role and demonstrated experience and aptitude in dealing with members of the public.
• Knowledge of Council software applications including Finance One, Bookable and HPE Content Manager is desirable.

Why Hume City Council?

A leader in local government, we’re committed to creating an inclusive and collaborative work environment that is guided by our values:

We’re better, every day: We give things a go and value progress over perfection. We have permission to go for it and are expected to reflect and learn.

We’re in it together: At Hume, everyone matters. We Welcome and include all. Respect and safety are expected.

We show up: We empower and trust others and own our work. We rise to the challenges and are expected to do what we say we will.

All for Hume: We strive to achieve our best for the Hume Community. We are proud and passionate about working towards better outcomes and expect they are at the centre of everything we do.

We offer a competitive salary package, professional development opportunities, and a supportive work environment.

A child safe organisation and an equal opportunity employer. Council encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people and people from culturally diverse backgrounds to apply.

All candidates will be required to undertake background and probity checks including Reference Checks, Working with Children Check, and a Criminal Record Check. #LI-Hybrid

Your New Role

The Engineering Manager is responsible for leadership and management of the engineering people, processes and tools within the sustainment project. You will work collaboratively with the Operations and Service Delivery Team and key stakeholders to ensure the engineering team operates as efficiently as possible. You will provide oversight of decision analysis and resolutions to meet desired outcomes of both Leidos and the customer. Your responsibilities will include:

• Ensuring the team is engaged and productive
• Managing a diverse team of Security Engineers, providing leadership, career development and training strategies
• Lead resource recruitment for the team
• Working closely with the customer in a collaborative fashion
• Ensuring services are delivered appropriately and leading business as usual projects
• Continuous improvement of services through people, process and technology
• Drive Engineering inputs for operational and commercial reporting as required
• Financial management of the Engineering budget
• Ensure the team maintain and operate the required processes and tools to deliver fit for purpose and supportable solutions to our customer
• You will work across the business with; Quality, HR, Finance, and Commercial staff, to help these functions understand various engineering needs.   

We are currently seeking experienced Facilities Management professionals who takes pride in contributing to exceptional building operations and presentation standards plus knows how to create added value. 

As part of our wider Real Estate Management Services team, you will proactively manage the assets to ensure the smooth running of retail centres. You will manage key relationships and make recommendations to improve the performance of our client’s assets.

Your ability to manage budgets effectively and contribute to investment plans to maximise asset values will also be key, as will the ability to control costs and expenditure.

Other key accountabilities include:

• Ensuring building compliance is always maintained and driving initiatives on engineering standards across the business.
• Developing and enhancing the team’s portfolio of services
• Actively manage the presentation and day-to-day operations of allocated properties, including security, cleaning, maintenance and safety.
• Developing strong relationships with internal and external stakeholders, including tenants, contractors and colleagues
• Generate and manage work orders and review the monthly operating expenditure against budget.
• Working with Property Managers to produce monthly client reports as required
• Managing data within the facilities management systems.
• Ensuring all planned preventative maintenance is executed in accordance with schedules.
• Perform recurring physical inspection of assets, action discrepancies and upload report within the property management system.
• Support and assist centre management colleagues in the daily functioning of the business.

As a Department Manager you are responsible for supporting the Sales and Profit goals by setting a plan for your department to deliver a Great Customer Experience in line with your store. You ensure you have a Great Team and support their development, working with succession planning, talent development and structured performance management for your team based on results, values, and leadership.   

Key responsibilities: 

• Regularly analyse and follow up Sales & Profit KPIs for your department and together with the Visual  

• Merchandisers you take action to maximise sales. 

• Drive Hello Member program in line with country goals 

• Ensure your department continuously meets H&M standards and follow this up using the Customer Experience Tool.  

• Together with your Visual Team, you ensure the implementation of the Commercial Handbook. 

• Evaluate and manage the performance of your team; give regular feedback, execute performance development reviews, development plans, follow-up and take any appropriate action to improve performance and develop your team. 

• Actively work with a talent pipeline in your department to support the business and store needs. 

Job Purpose:

• Manage deliverables for retail projects at different stages within a large programme of works

Responsibilities:

• Support on project deliverables through the life of the project including Estimating, Procurement, Contract and Post Contract activities for projects value between $1m to $10m
• Develop good working relationships with client project management team and internal cost management team
• Gain a good understanding of the processes, tools and best practice templates used to meet our deliverables
• Gain a good understanding of the terminology and ways of working within the retail sector
• Providing Client with cost advice for budget purpose including cost planning of upcoming projects (New Stores and Renewals).  This may include site walks within NSW.
• Clearly understand our scope of service and carry out commission management functions at project level

We are currently seeking an experienced Building Manager to join our Company, for a long-term stable opportunity to support our team across sites located around the Sydney CBD and eastern suburbs.

To be successful in this role you will be an outstanding communicator and administrator who enjoys the balance of office administration with the activity of site and contractor supervision, project management and issue resolution. You also have the following attributes:

• Emotionally mature person with a positive attitude, responsive to the client's needs and able to effectively manage different personalities.
• Professional presentation, self-motivated, resilient, and efficient
• Works well as a leader and a member of a team
• Capability of following quality management procedures and company policies

Terrific opportunity to join a high performing team and work within a collaborative, and professional environment to unleash your potential!

Major responsibilities will include:

• Successful management of contractors, consultants, and coordination
• Extensive liaison with Owners, Residents, Strata Managers and Committee Members
• Proactive implementation of preventative maintenance programs
• Undertaking reactive repairs including logging, acting, and responding
• Scheduling and arranging statutory certification and inspections of common property.
• Compiling detailed progress reports and maintaining comprehensive records & database
• Act on behalf of the Client in relation to WHS and environmental requirements such as contractor induction, reviewing contractors Safe Work Method Statements and other duties that may be required to ensure the site is a safe place to work and live.

As a Department Manager you are responsible for supporting the Sales and Profit goals by setting a plan for your department to deliver a Great Customer Experience in line with your store. You ensure you have a Great Team and support their development, working with succession planning, talent development and structured performance management for your team based on results, values, and leadership.   

Key responsibilities: 

• Regularly analyse and follow up Sales & Profit KPIs for your department and together with the Visual  

• Merchandisers you take action to maximise sales. 

• Drive Hello Member program in line with country goals 

• Ensure your department continuously meets H&M standards and follow this up using the Customer Experience Tool.  

• Together with your Visual Team, you ensure the implementation of the Commercial Handbook. 

• Evaluate and manage the performance of your team; give regular feedback, execute performance development reviews, development plans, follow-up and take any appropriate action to improve performance and develop your team. 

• Actively work with a talent pipeline in your department to support the business and store needs.

At Guzman y Gomez, we believe in authentic flavors and the power of food to bring people together. As the Restaurant Manager at GYG, you will lead the charge in overseeing daily operations. You will empower the team through coaching and training, while managing your restaurant's P&L. Your role will see you maintaining the highest standards of quality, adhering to all procedures, while embodying the GYG spirit. 

What's in it for me?  

So much! Check out some of the benefits below:  

• Competitive salary + bonus structure  
• Flexible rosters and employment stability  - talk to us about what work life balance means to you
• Opportunities for advancing your leadership abilities – level up to Area Management and beyond
• A comprehensive training program and support to set you up for success 
• Heavily discounted GYG meals 
• Free and comfortable GYG uniforms and exclusive merch 
• Annual Restaurant Managers summit –  enjoy days of connecting, networking and sharing with leaders from across the country!
• Cultural celebrations including Day of the Dead & Cinco de Mayo to name a few 
• We've got your back with Sonder - a comprehensive employee assistance program, here to support you and your family 
• The chance to join our Hola Central team or become a Franchisee!

We appreciate diverse experience, but specifically we are looking for candidates that have:  

• Demonstrated leadership experience in a fast-paced, high-energy setting  
• Strong financial and commercial acumen, with the ability to identify sales and P&L opportunities and collaborate on actionable strategies with the team
• Previous success in meeting KPI’s
• Proven track record of delivering outstanding customer service  
• Exceptional interpersonal and communication skills 

Click the "I'm Interested" button to express your interest in joining our team!  

We’re committed to providing a safe and secure environment for our team and guests. To support this commitment, we may conduct background checks including Police Checks and employment verification as part of our recruitment process. 

We are seeking a highly organised and experienced Facilities Manager to join our team on our Global food manufacturing client site in Ballarat.  As the Facilities Manager, you will be responsible for overseeing the efficient operation and maintenance of our facilities, ensuring a safe and productive environment for all occupants.  

In this key role, you will be responsible for managing planned work schedules, hard and soft services and contract management ensuring the smooth operation of the site while supporting 30 team members across Security, Cleaning and Catering.  

Other duties will include but won’t be limited to:

• Supervise and lead a team of staff and contractors, ensuring high standards of service delivery and compliance with safety regulations
• Develop and maintain strong relationships with key stakeholders, building occupants, and external contractors
• Foster a culture of excellent customer service within the team
• Drive innovation and develop strategic initiatives to improve the efficiency and effectiveness of facilities and services
• Ensure compliance with all relevant regulations, health and safety guidelines, and environmental standards
• Provide regular reports to management on service delivery, site performance, and key issues
• Project management experience, particularly in facility-related projects
• Proficiency in facilities management software and systems
• Strong problem-solving skills and meticulous attention to detail
• Exceptional communication skills, both written and verbal

Who are We Looking For?

You are passionate about providing excellent customer service with proven experience delivering facilities and asset management services in a manufacturing environment.  You will have demonstrated leadership experience with the ability to motivate and manage teams.  

• Full Australian work rights (Mandatory) 
• Undertake Sodexo's Pre-employment requirements 

Why choose Sodexo?   

Sodexo is a people business, employing over 400,000 people worldwide and thousands here in Australia. Our employees, who personify Sodexo's unique values of Service Spirit, Team Spirit, and Spirit of Progress, are our greatest asset through their commitment and dedication.   

We believe the more diverse we are, the stronger we are. No matter your background, we will do all we can to help you thrive. We are committed to promoting equal opportunities, valuing diversity, and creating an inclusive working environment for all our employees.     

  At Sodexo, we are a proud Equal Opportunity Employer and encourage applications from all applicants regardless of age, race, sex, ethnicity, religion and beliefs and people with disabilities.   

We offer a competitive salary, many development opportunities and an outstanding benefits and recognition program!    

How to apply?   

If you are interested in joining the Sodexo team and meet the minimum criteria outlined above, please apply with your resume detailing relevant employment experience and availability.    

One of our friendly recruiters will contact shortlisted candidates for a phone interview. This is also your opportunity to ask any questions you may have.   

What are you waiting for? Submit your application today and become part of the Sodexo family!   

We are seeking an enthusiastic Assistant Manager (Front Office) to join our professional and dynamic team. In this key role, you will support the management of daily operations for Front Office, Concierge, Communications, and Night Audit functions. Your focus will be on ensuring guest satisfaction, team motivation, and maximizing profitability.

Key Responsibilities:

• Ensure full utilization and accuracy of the Front Office system, producing operational reports as required.
• Supervise guest arrivals and departures, ensuring seamless room allocation and check-in/out processes with a guest-centric approach.
• Assist in preparing Front Office monthly reports, including key performance metrics, strategies, and forecasts.
• Offer leadership and guidance to employees whilst on shift
• Monitor employee training
• Assist in all areas of the hotel during peak times to eliminate potential issues

Job Description

Join our growing Real Estate Management Services team! We seek a driven candidate with recent experience in commercial property management. As a key player, you’ll oversee a diverse portfolio of North Shore assets, including commercial offices, industrial spaces, and retail properties. The objective is to strengthen client relationships, exceed expectations, and contribute to business success. 

You will successfully achieve this by undertaking the following key tasks:

• Handle daily tenant matters, address requests, and resolve issues.
• Maintain organized lease administration, financial procedures, and reporting.
• Oversee maintenance, repairs and compliance works.
• Manage rent collection, reconciliation, and arrears practices.
• Prepare operating and capital budgets, involving stakeholders.
• Oversee audits, negotiate leases, and liaise with solicitors for lease documentation.
• Maintain strong relations with stakeholders, specifically landlords and tenants.

The Bar Manager at Mondrian Gold Coast is responsible for overseeing all aspects of the bar operation for a specific venue (Haven, LiTO or Haven Pool Club), ensuring the delivery of exceptional service standards, and creating an extraordinary guest experience.  The ideal candidate will have a passion for mixology, strong leadership skills, and a commitment to maintaining the luxury and sophistication that Mondrian is renowned for. 

The main duties of this role include:

Strategic Planning and Development

• Develop and implement a comprehensive event strategy that aligns with the hotel’s brand and business goals. 
• Identify and establish partnerships with local vendors, suppliers, and event planners to enhance service offerings. 
• Monitor and maintain inventory levels, order supplies, and manage vendor relationships.
• Analyse & forecast future activity and implement activations to fill the revenue opportunities and effectively yield to ensure the greatest profit possible when booking all function spaces and accommodation. 

Bar/Beverage program Development: 

• Create and maintain an innovative, comprehensive and sustainable Beverage Program in line with Brand requirements and target audiences 
• Develop solid partnership with suppliers. Source and procure quality products, ensuring a well-balanced selection that caters to a range of preferences and budgets. 
• Monitor industry trends to keep the beverage program innovative and competitive

Operational Management: 

• Oversee the setup, execution, and breakdown of Bars, ensuring all logistics are handled smoothly. 
• Coordinate with internal departments such as catering and audiovisual to ensure seamless service delivery. 
• Recruit, train, lead and support the Bars Team Members, fostering a culture of excellence and collaboration. 
• Develop and implement training programs to enhance the team’s skills and knowledge in event planning and execution.