Help create a home away from home

• 14 days on, 7 days off roster
• Immediate Start available
• Opportunity to join the 18th largest employer globally and leader in quality of life services 

About the job

Due to our continued growth Sodexo is seeking an experienced Accommodation Administrator to work across our Queensland sites. Reporting to the Integrated Services Manger, your main responsibilities will entail high volume accommodation check-ins and flight bookings, data entry, database maintenance and receptionist duties.

 - 14 days on 7 days off 11 hours a day.

About You

You will consider yourself a well organised, self-motivated individual and hospitality professional with the ability to the below criteria:

• Accommodation reservation experience (In-flight INX) preferable in a remote village, resort or similar environment
• Administration experience supporting a very fast paced team
• Inflight Accommodation system knowledge desirable but not essential
• Intermediate to advanced proficiency in MS Office Suite 
• Excellent written and verbal communication skills are essential
• Proven ability to listen to customer needs, exceed expectations and provide outstanding customer service service in a friendly manner
• Open C class Driver Licences is essential

‘Why choose Sodexo?

We believe the more diverse we are, the stronger we are. No matter your background, we will do all we can to help you thrive. We are committed to promoting equal opportunities, valuing diversity and creating an inclusive working environment for all our employees. 

At Sodexo we are a proud Equal Opportunity Employer and encourage applications from all applicants regardless of age, race, sex, ethnicity, religion and beliefs and people with disabilities.

We offer a competitive salary, many development opportunities and a great recognition program!’

So what next? 

If this sounds like the right job for you, please apply.

About Sodexo

Sodexo provides a range of services at remote locations across Australia, servicing both on-shore and off-shore sites, in difficult and challenging environments. At Sodexo, our Energy & Resources segment serves four markets: Mining, Offshore & Marine, Onshore Energy, and Engineering & Construction Projects. Our growing team of employees is dedicated to improving productivity, building meaningful client relationships, reducing on-site problems and improving quality of life for the thousands of Australians who call our remote sites home.

A Career that lets your passion shine

• Showcase your passion for people and luxury hospitality, creating seamless events in a 5-star hotel with a French zest 
• Lead, train, and inspire your team to succeed with everything they do, while fostering a positive team environment
• Manage and coordinate all aspects of conference, event, and banqueting operations
• Liaise with clients to ensure their vision is brought to life and expectations exceeded
• Oversee the operations of events, ensuring attention to detail at all stages

Job Description:

The Operations Associate will manage day-to-day operations, including overseeing the settlement process, monitoring operational risks, and contributing to the Operations team of our Australian business. Key responsibilities include:

• Oversight of daily securities settlement and remittance operations, encompassing FX, stock/option settlement to ensure the accurate and timely execution of all instructions.
• Facilitating client shares transfer process.
• Managing Corporate Actions, both domestically and internationally.
• Vigilantly monitoring operational and risk metrics, promptly escalating potential issues or anomalies.
• Collaborating with customer service and marketing teams to enhance customer experiences.
• Skilfully managing liquidity and minimizing risk in coordination with the finance team.
• Identifying and implementing initiatives to enhance operational processes and reduce risk.
• Close collaboration with compliance teams to maintain a robust AML and KYC program.
• Testing controls to guarantee customers receive exceptional execution quality with venues.
• Formulating, reviewing, and enhancing operational procedures and workflows in response to regulatory changes and business conditions.
• Daily reconciliation of client/exchange/broker trades/option and positions, along with preparation of daily funding requirements.
• Liaising with clients and counterparties to address settlement issues and resolve discrepancies.
• Active participation in projects and implementation of new business/system enhancements.
• Planning and executing system User Acceptance Testing (UAT).

• Minimum 1~2 years of experience in Operations/Settlement/Remittance gained in financial or brokerage firms, or crypto related context is highly desired;
• Degree holder in Finance, Accounting or related disciplines:
• Sound knowledge of the relevant rules and regulations of ASIC and AUSTRAC;
• Self-motivated, with a good analytical mindset and ability to work under pressure;
• Excellent presentation and problem solving skills;
• Good command of written and spoken English and Chinese is a plus;
• Proficient in Excel, Access and Microsoft Office Suite.

Naked Wines, a global company in the consumer goods industry, is seeking a passionate and driven individual to join their team as a Customer Service Representative. As a company that is dedicated to connecting its Angels (Customers) with world-class wines made by talented winemakers, Naked Wines is changing the world, one glass at a time. We are looking for a Customer Service Agent to support us through our business.

As a Customer Service Representative, you will play a vital role in ensuring that Naked Wines' Angels have an exceptional experience. You will be responsible for assisting customers with orders, addressing inquiries and concerns, and providing general support. This position offers an exciting opportunity to engage with a diverse customer base and work in a fast-paced, dynamic environment.

Naked Wines prides itself on its commitment to excellence and providing outstanding customer service. The successful candidate will have a strong dedication to customer satisfaction, excellent communication skills, and the ability to think on their feet. If you are a wine enthusiast with a passion for making a difference and a desire to join a global company that is revolutionizing the industry, this role could be the perfect fit for you.

Responsibilities

• Serve as the primary point of contact for Naked Wines' customers, ensuring that all inquiries and concerns are addressed promptly and accurately
• Assist customers with placing orders, providing product recommendations, and resolving any issues that may arise during the ordering process
• Actively listen to customer feedback and provide appropriate solutions, while maintaining a positive and empathetic attitude
• Maintain detailed and accurate customer records, including order history, preferences, and interactions
• Collaborate with internal teams to resolve complex customer issues and ensure a seamless customer experience
• Stay up-to-date with Naked Wines' product offerings, promotions, and policies in order to provide accurate information to customers
• Identify opportunities for process improvements and provide feedback to help streamline customer service operations

• Previous experience in a customer service role, preferably in the consumer goods industry
• Excellent verbal and written communication skills, with the ability to convey information clearly and effectively
• Strong problem-solving skills and the ability to handle difficult situations with empathy and professionalism
• Ability to multitask and prioritize effectively in a fast-paced environment
• Detail-oriented with a high level of accuracy in data entry and record-keeping
• Proficient in using customer service software, CRM systems, and other relevant technology tools
• Strong organizational skills and the ability to work independently with minimal supervision
• Passion for wine and a desire to learn about Naked Wines' unique business model and products

·       Competitive Salary

·       Attractive Performance based bonus plan

·       Holiday allowance

·       Company Share Plan

·       Personal Pathway Allowance- Money allocated towards training, learning and development

We embrace diversity, celebrating the unique perspectives and backgrounds that make us great. Our inclusive culture values authenticity, where everyone feels free to be themselves.

Ready to uncork new possibilities? Join us on this exciting growth journey!

Responsibilities will include but are not limited to:

• Liaising with customers to book appropriate medical specialists for appointments 
• Scheduling of appointments
• Maintaining busy inboxes, with queries and appointments services
• Providing administrative and operational support to medical specialists
• Providing information and advice to customers, or prospective customers
• Undertaking other tasks assigned including reception duties,  file preparation, engaging with customers, liaising with medical specialists, invoicing and supporting the greater team in general

What you’ll be doing:

As a Guest Service Agent, no two days are the same. You will assist our guests with all aspects of their arrival and departure experience, and everything in between - check in, check out, luggage assistance, and responding to guest requests - whilst at the same time, creating stories that stay.

• Be the first point of contact and greet guests with a warm welcome every time
• Provide exceptional service to our guests in every interaction by anticipating their needs, responding to requests promptly, efficiently, and courteously
• Make the check-in, check-out process run smoothly
• Maintain a high level of professionalism and ensure procedures are followed in relation to guest confidentiality, issuing of room keys, handling credit cards etc
• Ensure the security of our guests and their possessions
• Handle guest complaints in a positive manner escalating as required
• Communicate effectively with other departments such as Housekeeping, Food & Beverage to assist guests in regard to room changes, dining bookings etc.
• Keep other members of front office team informed on guest feedback, requirements etc. during and on shift change
• Participating in training and development programs to enhance skills and capabilities to increase the guest experience

What we can offer you:

• A fun work environment where your job is simply to make people happy!
• A genuine sense of community… our team is one big family
• Share your love of Melbourne! Our guests want your insider-knowledge on what to experience when they visit this great city
• Develop invaluable skills that you can use in all walks of life – customer service, communication, time management, problem solving and resilience!
• If hospitality is your thing, the career opportunities are endless as part of Australia’s largest hospitality employer, Accor
• Be part of a company that cares for our community and our environment with industry-leading initiatives that make you proud to come to work every day

About our client

We are very proud to be working with our client partner, Trinny London!  Portable, stackable, and perfect for application on the go, the entirely cream-based makeup range uses only the highest quality ingredients and pigments, challenging people all over the world to rethink their routines.

Trinny London has generated millions of sales by developing accessible and innovative products, acquired hundreds of thousands of supporters and customers all over the world, and more importantly, built a talented and motivated team to support fantastic growth.

Due to phenomenal growth we are looking for Full-Time Retail Operations and Planning Co-Ordinator to join our national Trinny London Team.

This role is essential in ensuring the right products are available at the right place, time, and price, driving both customer satisfaction and business profitability.

Why work with us?

• An attractive total salary package (including superannuation) is on offer
• Company discounts for yourself, friends, and family
• The chance to work with a market leader in the luxury beauty sector
• Stunning modern office in Barangaroo on the Harbour
• Great company culture that supports equal opportunities and provides development opportunities.

Tasks and Responsibilities

• Merchandise Planning - Develop seasonal and annual merchandise plans based on sales trends, market conditions, and company objectives.
• Inventory Management - Analyse inventory performance to identify slow-moving, overstocked, or understocked items.
• Sales Forecasting and Reporting - Track key performance indicators (KPIs) such as sell-through rates, gross margin, and revenue targets.
• Collaboration with Teams - Work closely client, NPM, marketing, and store managers to align inventory strategies with promotional activities and sales goals.
• Market and Trend Analysis - Stay updated on market trends, competitor activity, and customer preferences.
• System and Process Management - Utilise planning and inventory management tools/software to streamline operations.

Our ideal candidate will have:

• Experience in either Supply Chain Management, Retail Management, or a related field.
• Proven experience as a Retail Planner, Merchandise Planner, or a similar role in retail.
• Strong knowledge of inventory management, merchandising, and retail operations.
• Strong analytical and problem-solving skills.
• Advanced proficiency in data analysis tools and software (e.g., Excel, SAP, or retail-specific tools).
• Excellent organizational and multitasking abilities with fantastic communication skills.
• Attention to detail with a focus on accuracy and consistency.
• Experience in managing a retail team.
• Excellent teamwork skills, the ability to collaborate and inspire.
• Open flexibility to work during peak times including evenings, weekends, and holidays.

If you believe this career opportunity sounds like the perfect fit for you then APPLY NOW!

BlueScope is an Australian-born global success story spanning 15 countries. Our team of over 16,500 people is our strength and we want our people to be safe, successful and well. We’re leaders and innovators in transforming steel into smart products and solutions that support society, today and in the future. We’re proud of brands, like COLORBOND ® steel that inspire and protect everything from hospitals to bridges and stadiums.

The Opportunity

Our Lysaght business is looking for a Operations Coordinator to lead the Coffs Harbour Production Team based in Coffs Harbour. Made in Australia since 1921, Lysaght manufactures and markets steel building products that have helped shape the nation: from iconic corrugated roofing over Australian homes, to large commercial and industrial projects.

In this hands-on role, you will be leading and providing guidance to a team of 11 team members at our Coffs Harbour branch. You will support the team in the operations, scheduling, machine operation and maintenance. You’ll lead by example, ensuring our products are delivered on time for our customers and your safety and that of the team are never compromised.

What Will You Do?

Leading our production team, you will be:

• leading and supervising our operations area including product scheduling, machine operation and maintenance
• promoting a customer focused culture underpinned with processing accuracy and quality
• supporting and assist your team with daily operations
• identifying opportunities to improve efficiency, performance and mitigate risk - striving for on time delivery for our customers
• ensuring safety standards are continuously evolving, championing change when risks and opportunities are identified
• growing and mentor your team for their continued development and success

More About You

As an enthusiastic and motivated individual who is keen to pursue a career in leadership in an operations environment, you will bring:  

• experience working within operations, warehousing, or logistics environment
• a current forklift licence or willingness to obtain one
• demonstrated ability in motivating and building high-performing teams
• an ability to translate business objectives to clear actions and outcomes for your team
• a commitment to the safety and well-being of yourself and others

Why BlueScope​

As we’re creating strength for the future through our people, products and solutions, BlueScope gives you opportunities to innovate, learn and grow with the business, supported by inclusive leadership and a positive, passionate team. At BlueScope, you’ll:​

• Learn and develop as you grow. With opportunities to build skills specific to your role and aspirations, our lifelong learning culture will support your future career pathways.​
• Create innovative solutions. Seek better, smarter ways to solve problems, create sustainable solutions and make things happen.​
• Experience connection and care. Experience a positive, inclusive work environment where we look out for each other’s safety and wellbeing.​
• Deliver work that matters. Every action you take matters in delivering for our customers and strengthening communities for the future. We value what you do. 

At BlueScope, we offer work-life flexibility through our B-flex program. We’re committed to fostering an inclusive environment where every employee feels respected and valued to be their authentic selves, and welcome people of all backgrounds, skills, experiences and perspectives. We encourage Women and First Nations people to apply. We’re passionate about driving sustainability outcomes that matter to our communities, including action on climate and our 2050 net zero goal.​

It’s an exciting time in our history as, together, we work towards Our Purpose: “We create and inspire smart solutions in steel, to strengthen communities for the future.” ​

Come and discover us at www.bluescope.com/auscareers​

Join us, creating strength for the future.

Applications close Monday 20 January 2025.  

The role of Operations Support Officer – ANZ involves providing a high level of support to the ENR Operations Team Director and the Senior Leadership Team in the management of the ENR Business Unit.

The role requires essential skills in Communication (written and oral), Interpersonal Skills, Creativity & Flexibility, Analytical, Problem Solving, and Networking Skills.

Responsibilities

Project Set Up:

• Support cost centre leads in maintaining registers for clients, projects & personnel
• Liaise with finance to establish new clients & vendors
• Project setup in D365

Client Invoicing & Receivables:

• Monitor, receive & collate all documents required for client invoicing
• Keep client & project records up to date to ensure accurate & timely invoicing

Payables:

• Create purchase orders for contractors and suppliers
• Reconcile costs to sales and receipt in D365
• Reporting:
• Assist with data analytics and Business Unit financial performance reporting

 You will provide support for the Energy and Natural Resources Business Unit team members
:

• Work closely with Business Unit management to ensure smooth running of business functions
• Provide support to all Business Unit personnel
• Assist with maintaining and updating Business Unit systems and processes
• Liaising with other Business Units across the business.
• Liaising with Cost Centre Leads to attain necessary inputs in support of activities.
• Liaising with staff at all levels, within the Australian and New Zealand business and other T&T offices worldwide.
• Setup and maintain project data within T&T systems.
• Prepare invoices, create vendor purchase orders and assist with accounts receivables.
• Assist Director with data analytics and Business Unit financial performance reporting.
• Assist with and produce reports for management and board meetings.
• Maintain Business Unit registers and databases as required
• Preparation of correspondence – letters/emails.
• Preparation of submissions and reports as required.
• Establishing, updating and maintaining the Business Unit filing system for all documents related to administration of the Business Unit and Projects.
• SOX control responsibilities may be part of this role, which are to be adhered to where applicable.
• Comply with the requirements of Turner & Townsend’s Business Management Systems including Health & Safety, Environmental and Quality Management associated with the role and position within the company.

• Ability to work autonomously and within varied and complex team working arrangements.
• Very high-quality writing ability, and proven history for delivery of housing projects and/or a variety of projects for government clients.
• Excellent communication and stakeholder management skills.
• Contribute to and develop a great team culture.
• High quality reporting and deliverables in relation to work status, project deliverables and requirements.
• Be organised and effective in the provision of support services to the wider team. Always seeking new work opportunities.
• Be confident and able to work within an embedded client role delivering projects on their behalf using their systems.
• Ability to work across multiple projects and/or clients simultaneously, managing priorities and deliverables

• Act as the primary point of contact for pharmacy partners, fostering collaboration and trust.
• Build and maintain strong relationships with new and existing pharmacy partners to enhance distribution.
• Optimize pharmacy workflows and drive operational excellence through process improvements.
• Monitor and enforce service level agreements, ensuring high-quality standards from partner pharmacies.
• Conduct regular onsite visits to strengthen relationships and provide ongoing support.
• Document and update pharmacy workflows to improve transparency and operational efficiency.
• Manage inventory levels and optimize order allocation to maintain efficient stock management.
• Develop and maintain pharmacy dashboards to track productivity and enhance performance.

This could be your chance to obtain that lifestyle roster you have been looking for!

With expansion opportunities now available and with an intent to remain an employer of choice within facilities management services; we seek applications for our new 14:14 BIBO/DIDO opportunities within South East Queensland.

We’re looking for customer service-oriented people with remote sites industrial cleaning, housekeeping and/or kitchen/catering experience OR an alternate transferrable skill set.  Most importantly a positive, can do attitude!

What do Sodexo Service Attendants do? 

Service attendants are hospitality-minded specialists that help improve quality of life for village residents living and working away from home: 

• Working across a range of functions to support operational needs 

• Housekeeping/Cleaning accommodation rooms aka: “dongas” 

• Assisting in the Kitchen and Dining Room service areas 

• Mine Site Cleaning of Offices, Crib rooms and Ablution Blocks 

• Providing customer service in the Tavern or Retail shop 

• Maintaining cleanliness of outdoor areas and grounds 

What does it take to work at remote sites? 
The lifestyle can be very rewarding but it isn’t for everyone. Consider what to expect and what is required of you when assessing your options: 

• Ability to work 11-12-hour shifts, day or night shifts as required 

• Ability to endure remote environment in extreme heat or weather conditions 

• Ability to multi-task and assist in other areas with positive teamwork approach 

• Ability to understand the requirements of safe work and safety protocols 

• Ability to undergo a pre-employment medical, including drug & alcohol testing 
• An open drivers license 

Most of all, what’s in it for you? 

• Permanent role with Sodexo - we’re looking for keepers!  
• Very attractive annual wage with consistent hours, holiday, sick pay, and superannuation 
• A structured on-boarding and induction program
• Your food and accommodation are covered whilst at site – let the savings begin! 

• Access to fantastic Village facilities and lifestyle options including gyms, fitness classes, pools, tennis courts, and social activities (dependent on Village) 

• Access to employee benefits, discounts, and our recognition program 

• Great teamwork and a solid group of people around you! 

Sodexo offers over 80 different career streams, upskilling opportunities, and the unique opportunity to progress your career as you learn the business and gain new skills. Your development is our investment. 

What are you waiting for? Submit your application today and become part of our family! 

_______________________________ 

Why choose  Sodexo?    

Sodexo is a people business, employing over 400,000 people worldwide and thousands in Australia. Our hospitality all-rounders play a key role in keeping our sites functioning and well-maintained for village residents' safety, comfort, and well-being. We are committed to providing opportunities for service attendants who are as passionate about excellent service as we are. 

Working with Sodexo is more than a job; it’s a chance to be part of something greater because we believe our everyday actions have a big impact. With us, you belong in a company that allows you to act with purpose and thrive in your own way. We are always looking for people to join our team and help us create a lasting impact on individuals, society, and the planet. 

At Sodexo, we are a proud Equal Opportunity Employer and encourage applications from all applicants regardless of age, race, sex, ethnicity, religion and beliefs and people with disabilities.    

We offer a competitive salary, many training, upskilling and development opportunities and an outstanding benefits and recognition program!    

Novotel Sydney Darling Square is seeking a dedicated and enthusiastic Guest Service Agent to join our team on a Part Time basis. Reporting to the Front Office Manager you will be responsible for exceptional customer service to our guests by responding to their requests promptly, and providing them with an efficient check-in and check-out process. You will be responsible for providing a high level of customer service. In this role you will be required to work a range of shifts across a 24-hour roster.  

Oaks Brisbane on Margaret Suites are looking for a full time Guest Service Agent who is passionate about providing excellent customer service to join the team. 

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy. 

Key Responsibilities Include:

• Provide a warm and friendly reception to guests upon arrival, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs.
• Maintain clear and courteous communication with guests, colleagues, and stakeholders across various channels, including in-person, phone, and email, to provide exceptional service.
• Oversee the accurate processing of guest reservations, updates, and special requests, utilising property management systems to ensure seamless scheduling and availability.
• Act as a primary point of contact for guests throughout their stay, offering prompt assistance, resolving issues, and providing personalised recommendations to enhance their experience.

Hourly rates (excluding super): 

Monday - Friday: $25.80 per hour 

Saturday: $32.25 per hour 

Sunday: $38.70 per hour

 Your key responsibilities include:

• Answering and/or directing phone calls 
• Meet and greet all visitors to the office
• Check in patients, ensure completion of paperwork and update patient details
• General administrative tasks such as filing, scanning and scheduling appointments
• Contact claimants regarding upcoming appointments
• Mail distribution and dispatch (including courier management)
• Manage the day to day presentation and preparation of consulting rooms 
• Administration support to Medical Specialist and Client Services Team 

At Guzman y Gomez, we believe in authentic flavors and the power of food to bring people together. As the Restaurant Manager at GYG, you will lead the charge in overseeing daily operations. You will empower the team through coaching and training, while managing your restaurant's P&L. Your role will see you maintaining the highest standards of quality, adhering to all procedures, while embodying the GYG spirit. 

What's in it for me?  

So much! Check out some of the benefits below:  

• Competitive salary + bonus structure  
• Flexible rosters and employment stability  - talk to us about what work life balance means to you
• Opportunities for advancing your leadership abilities – level up to Area Management and beyond
• A comprehensive training program and support to set you up for success 
• Heavily discounted GYG meals 
• Free and comfortable GYG uniforms and exclusive merch 
• Annual Restaurant Managers summit –  enjoy days of connecting, networking and sharing with leaders from across the country!
• Cultural celebrations including Day of the Dead & Cinco de Mayo to name a few 
• We've got your back with Sonder - a comprehensive employee assistance program, here to support you and your family 
• The chance to join our Hola Central team or become a Franchisee!

We appreciate diverse experience, but specifically we are looking for candidates that have:  

• Demonstrated leadership experience in a fast-paced, high-energy setting  
• Strong financial and commercial acumen, with the ability to identify sales and P&L opportunities and collaborate on actionable strategies with the team
• Previous success in meeting KPI’s
• Proven track record of delivering outstanding customer service  
• Exceptional interpersonal and communication skills 

Click the "I'm Interested" button to express your interest in joining our team!  

We’re committed to providing a safe and secure environment for our team and guests. To support this commitment, we may conduct background checks including Police Checks and employment verification as part of our recruitment process. 

We are seeking a highly organised and experienced Facilities Manager to join our team on our Global food manufacturing client site in Ballarat.  As the Facilities Manager, you will be responsible for overseeing the efficient operation and maintenance of our facilities, ensuring a safe and productive environment for all occupants.  

In this key role, you will be responsible for managing planned work schedules, hard and soft services and contract management ensuring the smooth operation of the site while supporting 30 team members across Security, Cleaning and Catering.  

Other duties will include but won’t be limited to:

• Supervise and lead a team of staff and contractors, ensuring high standards of service delivery and compliance with safety regulations
• Develop and maintain strong relationships with key stakeholders, building occupants, and external contractors
• Foster a culture of excellent customer service within the team
• Drive innovation and develop strategic initiatives to improve the efficiency and effectiveness of facilities and services
• Ensure compliance with all relevant regulations, health and safety guidelines, and environmental standards
• Provide regular reports to management on service delivery, site performance, and key issues
• Project management experience, particularly in facility-related projects
• Proficiency in facilities management software and systems
• Strong problem-solving skills and meticulous attention to detail
• Exceptional communication skills, both written and verbal

Who are We Looking For?

You are passionate about providing excellent customer service with proven experience delivering facilities and asset management services in a manufacturing environment.  You will have demonstrated leadership experience with the ability to motivate and manage teams.  

• Full Australian work rights (Mandatory) 
• Undertake Sodexo's Pre-employment requirements 

Why choose Sodexo?   

Sodexo is a people business, employing over 400,000 people worldwide and thousands here in Australia. Our employees, who personify Sodexo's unique values of Service Spirit, Team Spirit, and Spirit of Progress, are our greatest asset through their commitment and dedication.   

We believe the more diverse we are, the stronger we are. No matter your background, we will do all we can to help you thrive. We are committed to promoting equal opportunities, valuing diversity, and creating an inclusive working environment for all our employees.     

  At Sodexo, we are a proud Equal Opportunity Employer and encourage applications from all applicants regardless of age, race, sex, ethnicity, religion and beliefs and people with disabilities.   

We offer a competitive salary, many development opportunities and an outstanding benefits and recognition program!    

How to apply?   

If you are interested in joining the Sodexo team and meet the minimum criteria outlined above, please apply with your resume detailing relevant employment experience and availability.    

One of our friendly recruiters will contact shortlisted candidates for a phone interview. This is also your opportunity to ask any questions you may have.   

What are you waiting for? Submit your application today and become part of the Sodexo family!   

Your New Role

The Engineering Manager is responsible for leadership and management of the engineering people, processes and tools within the sustainment project. You will work collaboratively with the Operations and Service Delivery Team and key stakeholders to ensure the engineering team operates as efficiently as possible. You will provide oversight of decision analysis and resolutions to meet desired outcomes of both Leidos and the customer. Your responsibilities will include:

• Ensuring the team is engaged and productive
• Managing a diverse team of Security Engineers, providing leadership, career development and training strategies
• Lead resource recruitment for the team
• Working closely with the customer in a collaborative fashion
• Ensuring services are delivered appropriately and leading business as usual projects
• Continuous improvement of services through people, process and technology
• Drive Engineering inputs for operational and commercial reporting as required
• Financial management of the Engineering budget
• Ensure the team maintain and operate the required processes and tools to deliver fit for purpose and supportable solutions to our customer
• You will work across the business with; Quality, HR, Finance, and Commercial staff, to help these functions understand various engineering needs.   

We are currently seeking experienced Facilities Management professionals who takes pride in contributing to exceptional building operations and presentation standards plus knows how to create added value. 

As part of our wider Real Estate Management Services team, you will proactively manage the assets to ensure the smooth running of retail centres. You will manage key relationships and make recommendations to improve the performance of our client’s assets.

Your ability to manage budgets effectively and contribute to investment plans to maximise asset values will also be key, as will the ability to control costs and expenditure.

Other key accountabilities include:

• Ensuring building compliance is always maintained and driving initiatives on engineering standards across the business.
• Developing and enhancing the team’s portfolio of services
• Actively manage the presentation and day-to-day operations of allocated properties, including security, cleaning, maintenance and safety.
• Developing strong relationships with internal and external stakeholders, including tenants, contractors and colleagues
• Generate and manage work orders and review the monthly operating expenditure against budget.
• Working with Property Managers to produce monthly client reports as required
• Managing data within the facilities management systems.
• Ensuring all planned preventative maintenance is executed in accordance with schedules.
• Perform recurring physical inspection of assets, action discrepancies and upload report within the property management system.
• Support and assist centre management colleagues in the daily functioning of the business.

Job Purpose:

• Manage deliverables for retail projects at different stages within a large programme of works

Responsibilities:

• Support on project deliverables through the life of the project including Estimating, Procurement, Contract and Post Contract activities for projects value between $1m to $10m
• Develop good working relationships with client project management team and internal cost management team
• Gain a good understanding of the processes, tools and best practice templates used to meet our deliverables
• Gain a good understanding of the terminology and ways of working within the retail sector
• Providing Client with cost advice for budget purpose including cost planning of upcoming projects (New Stores and Renewals).  This may include site walks within NSW.
• Clearly understand our scope of service and carry out commission management functions at project level

We are currently seeking an experienced Building Manager to join our Company, for a long-term stable opportunity to support our team across sites located around the Sydney CBD and eastern suburbs.

To be successful in this role you will be an outstanding communicator and administrator who enjoys the balance of office administration with the activity of site and contractor supervision, project management and issue resolution. You also have the following attributes:

• Emotionally mature person with a positive attitude, responsive to the client's needs and able to effectively manage different personalities.
• Professional presentation, self-motivated, resilient, and efficient
• Works well as a leader and a member of a team
• Capability of following quality management procedures and company policies

Terrific opportunity to join a high performing team and work within a collaborative, and professional environment to unleash your potential!

Major responsibilities will include:

• Successful management of contractors, consultants, and coordination
• Extensive liaison with Owners, Residents, Strata Managers and Committee Members
• Proactive implementation of preventative maintenance programs
• Undertaking reactive repairs including logging, acting, and responding
• Scheduling and arranging statutory certification and inspections of common property.
• Compiling detailed progress reports and maintaining comprehensive records & database
• Act on behalf of the Client in relation to WHS and environmental requirements such as contractor induction, reviewing contractors Safe Work Method Statements and other duties that may be required to ensure the site is a safe place to work and live.

As a Department Manager you are responsible for supporting the Sales and Profit goals by setting a plan for your department to deliver a Great Customer Experience in line with your store. You ensure you have a Great Team and support their development, working with succession planning, talent development and structured performance management for your team based on results, values, and leadership.   

Key responsibilities: 

• Regularly analyse and follow up Sales & Profit KPIs for your department and together with the Visual  

• Merchandisers you take action to maximise sales. 

• Drive Hello Member program in line with country goals 

• Ensure your department continuously meets H&M standards and follow this up using the Customer Experience Tool.  

• Together with your Visual Team, you ensure the implementation of the Commercial Handbook. 

• Evaluate and manage the performance of your team; give regular feedback, execute performance development reviews, development plans, follow-up and take any appropriate action to improve performance and develop your team. 

• Actively work with a talent pipeline in your department to support the business and store needs.

The Project Manager will play a key role in driving the planning, execution, and successful delivery of a diverse range of projects across Guzman y Gomez, ensuring they are completed within scope, timeline, and budget. From projects focused on People and Operations to Sustainability and beyond, this role will span multiple critical business areas. You’ll oversee the entire project lifecycle—from initial conception to seamless transition into operations—ensuring alignment with strategic objectives and leading the delivery of impactful, high-quality results.

What you can expect in the role:

• Lead multiple projects ensuring alignment with goals and stakeholder expectations, through structured project governance, and effective reporting
• End to end accountability for project delivery across all project phases
• Motivate teams, manage timelines, and ensure project milestones are met
• Build and maintain strong stakeholder & vendor relationships, ensuring timely and quality delivery
• Develop and review project scopes and plans, proactively managing risks and issues, and proposing solutions.
• Track project budgets, ensure financial alignment, and handle scope changes with stakeholder approval
• Drive communication and training plans to ensure successful project adoption

You’ll enjoy this role if you have:

• 3-5 years of Project Management experience delivering projects for a variety of industries and functions
• Effective problem-solving skills and flexibility to pivot where necessary
• Relevant certification in project management including methodologies and principles
• Strong stakeholder and relationship management skills with the ability to work effectively with all organisational levels
• Ability to negotiate and influence others to drive results
• Understanding of the importance of effective change management in project execution

Benefits

We’re incredibly proud of our amazing people and always have each other’s backs. Whether you’re working in restaurant, at our Hola Central head office or as one of our partners, we are so passionate about living our values every single day.

These are just some of the benefits that come with working at GYG:

• Flexible work environment - 1 day WFH p/week
• Phone allowance - up to $100 p/month
• 5 weeks annual leave as part of 'Love Ya Leave' policy
• Career growth – Australia and internationally
• Opportunity to become a franchisee
• Long term incentive scheme 
• Annual bonus scheme
• Paid parental leave
• GYG gift voucher

Ready to join the team? Apply now to start the conversation

We are seeking an enthusiastic Assistant Manager (Front Office) to join our professional and dynamic team. In this key role, you will support the management of daily operations for Front Office, Concierge, Communications, and Night Audit functions. Your focus will be on ensuring guest satisfaction, team motivation, and maximizing profitability.

Key Responsibilities:

• Ensure full utilization and accuracy of the Front Office system, producing operational reports as required.
• Supervise guest arrivals and departures, ensuring seamless room allocation and check-in/out processes with a guest-centric approach.
• Assist in preparing Front Office monthly reports, including key performance metrics, strategies, and forecasts.
• Offer leadership and guidance to employees whilst on shift
• Monitor employee training
• Assist in all areas of the hotel during peak times to eliminate potential issues

Who are we?

At Accor our goal is that every person feels welcome and feels valued. We ensure that everyone can come as they are, and feel like they belong. As one big team, we know that only together can we do amazing things! The world is more welcoming when we’re connected heart to heart. How do we do it? We care, we dare, we place people at the heart of everything we do. 

What do we do?

Qantas Lounges and Sofitel Hotels & Resorts, the Luxury International brand for Accor Hotels, offers Lounge guests a new attitude for cosmopolitan business and leisure travelers visiting the Qantas Domestic and  International Lounges.  Our busy Lounge operation caters for Qantas's most valuable passengers every week. 

Reporting to the Lounge Manager, in this role you will be responsible for supporting and mentoring a diverse food and beverage focused team aimed to  create unforgettable service moments to our valuable Qantas Lounge guests.

Job Description

• Lead by example to provide efficient, friendly & professional food & beverage service to all guests
• Responsible for managing the front of house operations to ensure we are providing the high quality food and beverage service to our Qantas Lounge guests
• Supervision and support of all lounge food and beverage service
• Define the organization of work to be performed by the team members, and supervise, co-ordinate and plan daily activities of personnel
• Handle different guest challenges and situations and be part of the first response emergency team.
• Completion of the Daily Running sheet with full communication across all areas of the lounge including Qantas staff
• Reporting of sickness, absence, punctuality, etc. issues to the Lounge and T&C Manager
• Achieve budgets, customer satisfaction targets and other business metrics. 
• Receive and deal with verbal complaints; forward to the Lounge manager when necessary.
• Communicate directly with your front of house team, kitchen team and higher management to provide them with all relevant/ needed information.
• Assist with implement training programs for all employees, conduct induction and skills training
• Maintain and improve quality service in our lounges.  
• Maintain standards of hygiene for food handling and presentation as prescribed by council / legislative regulations, in accordance with the Lounges and Qantas Food Safety Plan. 
• Make sure that an ACCOR and Brand policies are respected
• Check discrepancy report and action accordingly.
• Train junior team member and co-ordinate on the job training
• Log and inform your Manager of any system problems & workplace injuries.
• Assisting with protecting and maintaining control of the lounge and bar areas.

Qualifications

• A passion for people, engagement and creating the next generation of hospitality leaders.
• Previous experience working in a similar role is essential
• Ability to support and guide team members to reach operational expectations
• Exceptional interpersonal and problem solving abilities
• Strong computer skills 
• Exceptional communication and interpersonal skills
• Ability to work in a fast paced environment
• Due to airport schedules we will  require flexibility to work across a broad range of operational rosters  

Employee Benefits for your hard work! 

• Work with two iconic businesses and experience the buzz of the airport and the Lounges.
• Excellent working conditions & fantastic career opportunities 
• Accor accommodation and F&B discounts worldwide
• Free staff car parking onsite
• Delicious staff meal provided during each shift
• Access to staff duty-free store 
• Permanent position
• Qantas & Jetstar Discounts– Domestic & International Travel (T&C Apply)

You will be engaged to work under the Hospitality Industry (General) Award [MA000009] 

Note: Successful applicants will be required to undergo a Federal Police check at their own cost (Will be reimbursed once approved) in order to gain ASIC certification

If you would like to be a part of our team, please apply now.