Hungry for a rewarding career? Join Marley Spoon as we revolutionize the way people shop, cook, and eat with our three exceptional brands: Marley Spoon, Dinnerly, and Chefgood. Recognised by the AFR as one of the Best Places To Work in Manufacturing & Consumer Goods, we offer flexibility, career growth, and an inclusive work environment. Make a difference and apply for our full-time People Operations Manager role today!

As the People Operations Manager, you’ll play a critical role in driving HR strategies and managing all People Operations matters for our Fulfilment Centre in Altona North (VIC 3025). This role is ideal for a dynamic leader who can think strategically while providing hands-on support to our blue-collar and white-collar workforce. If you’re experienced in a high-volume, operational setting and ready to elevate the employee experience while fostering a positive workplace culture, we want to hear from you!

Your Role:

• Manage all People Operations topics at the Melbourne Fulfilment Centre, driving HR strategies aligned with business goals.
• Provide strategic and hands-on HR support to both blue-collar and white-collar teams.
• Oversee and refine HR policies to ensure compliance and promote best practices.
• Lead high-volume recruitment, onboarding, and talent retention efforts for a diverse workforce.
• Manage complex employee relations cases and guide performance improvement processes.
• Ensure that all HR initiatives meet legal requirements and internal standards.
• Champion People & Culture programs, promoting an inclusive and high-performing work environment.
• Collaborate with senior leadership to identify HR needs and propose initiatives for ongoing improvement.

• Proven experience in a high-volume, fast-paced, blue-collar or operational environment.
• Tertiary qualification in Human Resources or a related field.
• Deep knowledge of Australian labour laws and HR best practices.
• Excellent interpersonal and leadership skills with a proven ability to influence and build relationships at all levels.
• Proficiency in HRIS systems, Google suite, and other relevant tools.
• Strong organisational and multitasking skills, with a focus on driving results.
• Resilient and adaptable, with a strategic mindset and a passion for building a positive workplace culture.

• Enjoy discounted Marley Spoon boxes, conveniently delivered to your doorstep.
• Access an extra 6 days of Annual Leave per year.
• Get formal training and development with 5 paid training days each year.
• Experience autonomy in every role - act in an environment where we get things done without having formal hurdles. 
• Immerse yourself in a workplace characterised by flat hierarchies and great team spirit.
• Thrive in an open, diverse, and inclusive workplace where over 50 nationalities come together.
• Unlock the opportunity to learn and explore across different functions and departments, nurturing your continuous growth and development.
• Access a corporate discount on health insurance, offering comprehensive coverage at a reduced rate.
• Get 24/7 support for your health and well-being through Sonder, ensuring you're at your best both in and out of the office.
• Take advantage of our generous Parental Leave scheme, which includes $7.5k childcare pay for eligible employees.

Our mantra is that growth is a shared journey #WhenYouGrowWeGrow. Our aim is to provide a supportive environment where everyone can flourish and achieve their full potential. 

If you're intrigued by what you've read and eager to learn more, take a look inside our company culture: https://www.youtube.com/watch?v=TSI4cTKabls.

Join a team that celebrates diversity, inclusion and flexibility. At Marley Spoon, we welcome all and strongly believe that different perspectives and backgrounds nourish our growth. With well-being as a key ingredient in our recipe for success, our commitment to supporting our team members is rooted in the belief that a healthier, happier workforce benefits us all.

We're looking for a Revenue Operations Business Partner to serve as a strategic business partner to leadership within Procore's APAC team. In this role, you'll be a key partner to Revenue Leadership and leverage a mixture of strategic and execution skills to support our sales leadership team in driving our go-to-market objectives and optimizing Procore's revenue acquisition efforts.

With Procore positioned to continue incredible growth, the Corporate Strategy and Operations teams drive more predictable revenue.

As a Revenue Operations Business Partner , you'll partner with sales leadership teams to uncover business needs and drive their outcomes in partnership with revenue operations, systems, and enablement teams. You'll use quantitative data, feedback from the floor, and a deep understanding of our corporate initiatives and internal workflows to drive positive outcomes.

This position reports to the Manager, Revenue Operations Business Partners and will be based in our Sydney Office. We're looking for someone to join us immediately.
 

What you'll do:

• Partner with the Strategy & Insights team to identify trends in the business, and drive the dialogue, storytelling, and recommended plans of action with our Revenue Leaders and act as a communication partner to turn these insights into positive action in the field
• Optimize the redesign or integration of Procore's processes and systems. Partner with Revenue Systems to direct the execution of systems and process improvements
• Build a strong internal network of experts and resources that can help drive effective change within their segments
• Lead strategic initiatives to improve the scalability, agility, and efficiency of the Procore revenue operating model in its ability to identify, design, deliver, and improve solutions to our customers' business problems
• Complete qualitative and quantitative analysis as required to identify root cause deficiencies in the operating model, or to track the effectiveness of improvements
• Maintain global playbook for common field/sales policies and processes (e.g. Global Account Management, Splits)
• Coordinate with Global Enablement to define and deliver training to facilitate the adoption of new field processes resulting from Business Operations initiatives
• Serve as subject matter expert regarding process improvement, org design, and management/measurement systems

What we're looking for:

• BS degree is preferred
• 5+ years of demonstrable experience as part of a revenue, sales or success operations team supporting more than  >$50m in APAC or as part of >$500m Globally preferred.
• Strong communication skills, a flexible mindset and a sense of urgency
• Ability to collaborate and build effective relationships

You will play a pivotal role in shaping the Pacific Loyalty strategy, driving programme performance, and delivering exceptional member experiences. Focus on growing loyalty programmes through member acquisition, retention initiatives, and fostering a strong in-hotel loyalty culture.

This role is responsible for:

• Champion the ALL – Accor Live Limitless programme in the Pacific, localising and delivering its value proposition across hotels, guests, members, and the wider community.
• Collaborate with MEA APAC teams to develop and execute Pacific marketing strategies, driving member acquisition, engagement, and retention.
• Lead and support loyalty operations through strategic improvements, reporting, training, and communication of ALL programme performance, working with two direct reports to ensure delivery and member satisfaction.
• Collaborate with regional and hotel teams to drive member recruitment, benefit compliance, programme updates, and effective use of loyalty tools such as HotelLink, LUKE, and ACDC.
• Develop and implement innovative training tools, member experience audits, and engagement initiatives to foster a strong loyalty culture and enhance programme outcomes across the Pacific.
• Represent loyalty at owner meetings, monitor market trends, and identify opportunities to enhance the value of ALL, Accor Plus, and Accor Vacation Club programmes.
• Act as the loyalty systems expert, creating SOPs and processes to support benefit compliance, and collaborating with hotel operations and training teams to implement localised programme updates across the Pacific.
• Develop and implement staff training, best practices, and consistent procedures, while communicating programme updates and delivering quarterly webinars on loyalty initiatives to hotel teams.
• Oversee financial management by establishing procedures, managing budgets, coordinating suppliers, and ensuring all activities align with Accor’s financial objectives.
• Lead and inspire the team by embodying Accor’s values, empowering high performers, fostering innovation, and actively coaching to create a cohesive, motivated work environment.
• Drive recruitment, retention, and career development by identifying leadership talent and supporting team members’ growth towards shared goals.