BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 15,000 people. We’re driven by innovation and are proud that the technologies in our products and brands, like COLORBOND® steel, inspire and protect everything from hospitals and bridges to stadiums and homes.

The Opportunity

Come and discover the opportunity to join our BlueScope Distribution business in our Ballarat team as a Customer Service Officer. BlueScope Distribution is a provider of single-source product, processing and service solutions in steel and aluminium. The business supports customers in a variety of industries and works with them to help deliver projects on time and to specification.  BlueScope Distribution supports its customers by helping them find the freedom to do what they do best.

As a Customer Service Officer, you will be the face of BlueScope for our customers, ensuring exceptional service in each interaction.  Working within a friendly and inclusive team you will be a key contact for sales and service enquiries. Your can-do attitude will be on full display as you take new orders and quotations, providing product and pricing advice and manage a variety of day-to-day enquiries.  

We are excited to be offering a full-time position working Monday-Friday. You will have access to various health and wellbeing initiatives including Employment Assistance Program, Employee Real Deals and on-going learning, support and training. 

What Will You Do? 

Working with your team members, you will be a key contact for sales and service. This will see you: 

• interact with our customers over the phone and email managing quotes and queries
• follow-up on quotations and inquiries converting these into sales opportunities
• collaborate with internal stakeholders including warehouse and sales departments to ensure customer expectations and requirements are met - including product specifications, special packaging, and delivery timetable
• nurture and grow relationships with customers to uncover new business and sales opportunities
• continuously look at new ways of improving the customer experience and consistently improving the total value proposition

More About You

You will have a positive attitude combined with an eagerness to learn and provide exceptional customer experience. In addition, it would be advantageous to have the following experience and attributes: 

• effective communication and time management skills
• ability to problem solve and develop solutions 
• basic knowledge with Microsoft office and a willingness to undergo relevant training
• ability to work independently and in a team

Why BlueScope

As BlueScope continues to go from strength to strength, a career with us provides you with the opportunity to grow and be rewarded. At BlueScope, you will:

• create and deliver innovative solutions that drive transformation in our business
• make an impact that really does shape the world we live in
• keep growing through continuous learning and development opportunities
• enjoy the sense of belonging that comes from working with people who genuinely look out for one another

At BlueScope, our people are our strength, and we don’t say that lightly. We want our people to be successful, and to be safe. We offer work-life flexibility through our B-flex program and make sure our inclusive work environment welcomes people of all backgrounds. We’re passionate about driving sustainability outcomes that matter to our communities, including action on climate and our 2050 net zero goal. And we’ll do this through Our Purpose: We create and inspire smart solutions in steel, to strengthen our communities for the future.

Come and discover us at bluescope.com/life-at-bluescope/careers.

Together we can make a world of difference.

Applications close Thursday 4th April 2024. 

Eku Energy is seeking a Communications Manager for our global business. In this pivotal role, you will lead the communication and engagement function, playing a crucial part in supporting Eku Energy's global business expansion.

As a key contributor to our team, you will collaborate across various departments, overseeing global communications, marketing, media, and stakeholder engagement for our battery storage investments and operations. As the Communications Manager, your responsibilities will include executing strategic communication initiatives, fostering engagement, and strengthening our presence in existing and new markets.

This role offers flexibility in terms of location within the APAC region, either in Melbourne or Sydney, and will have operational reporting to the Senior Manager Policy and Regulation APAC, while functionally aligning with the People and Culture group structure under the leadership of the Chief Human Resources Officer. This position presents a unique opportunity for a passionate communications professional to make a significant impact on Eku Energy's journey towards global market leadership. Join us in advancing the transition to a low-carbon, sustainable global economy with battery storage investments.

• Design and manage Eku’s global media, communications and engagement strategy.

• Enhance and protect Eku’s brand reputation, acting as brand guardian and ambassador internally and externally.

• Lead media activity and engagement, working with external agencies as appropriate, to prepare and distribute press releases, engage media and ensure consistent, targeted and high-quality coverage globally.

• Oversee the development of all communications collateral to support company announcements, milestones and public engagement activities.

• Brief senior executives and the global business, preparing proactive key messages and collateral to support internal and external activities (i.e. presentations, investor briefings, media relations).

• Manage and continuously improve Eku’s online presence including web, LinkedIn and other modes of engagement, including media monitoring.

• Oversee and coordinate the company’s global events calendar and attendance, including pitching for speaker opportunities as appropriate, and ensuring all company attendees are briefed and supported appropriately.

• To be responsible and to design and deliver community and stakeholder engagement strategies at a project and portfolio level.

• Develop and maintain strong relationships with key stakeholders, including shareholders, partners, media, suppliers, local communities, First Nations representatives and broader project stakeholders.

• Design, implement and oversee Eku’s Community Grants and Partnership initiatives.

• Support internal communications, including intranet development, and work with the People & Culture department to develop our employee brand and offering.

• Work collaboratively across the global organisation to coordinate and drive marketing and communication efforts, including the management of third-party suppliers and agencies.

• Manage, monitor and report on the effectiveness and impact of communications activity and spend globally.

• Develop and implement robust policies and frameworks for communications activities (e.g. approval processes, crisis management plans, social media policies).

Competencies of the role

·       Bachelor’s degree in communications or relevant field.

·       6+ years’ work experience in marketing and communications. 

·       Proven ability to create, manage and deliver strategic communications plans globally.

·       Excellent written and verbal communication skills with demonstrable experience in media relations and stakeholder engagement.

·       Knowledge and track record of working in renewable energy and battery storage industry, project development, infrastructure and investments is favourable.

·       Exceptional organisational skills with ability to manage projects and budgets, often under time pressure, to meet multiple deadlines.

·       Strong team player who can build and maintain internal and external relationships at a senior level.

·       Excellent attention to detail.

·       Self-starter who can work independently in both strategy and execution, in a fast-paced environment.

·       Additional language skills are a strong preference but not required.

Competencies required of all our people

·       Organisational: Entrepreneurial thinking and acting - problem solving capability - innovation capability.

·       Social: Highly motivated with a versatile personality - excellent interpersonal skills - client orientation, communicative - collaborative - enthusiasm to knowledge share.

·       Implementation: Self-management - result and solution orientated - quality awareness - Welfare, Health, Safety and Environmentally focused.

·       Culture: Helps to build a foundation of trust – creates stability – instils kindness – provides structure – is and fosters accountability – cultivates a spirit of reliability – fosters respect.

Our commitment to Diversity, Equity and Inclusion 

The diversity of our people is one of our greatest strengths. An inclusive and equitable workplace enables us to embrace that diversity to deliver more innovative and sustainable solutions for our people, clients, shareholders, and communities. At Eku, you will be encouraged to be yourself and supported to perform at your best. If you are inspired to deliver on our purpose of ‘empowering people to innovate and invest for a better future,’ we want you on our team. If you need adjustments made to the recruitment process, please let us know.

As an inclusive employer, Eku does not discriminate on the grounds of age, disability, sex, sexual orientation, gender identity or expression, marriage, civil partnership, pregnancy, maternity, race (including colour and ethnic or national origins), religion or belief.

Joining Eku means you will be able to work in a way that suits you best. With the right technology, support and resources, our people can work in a range of flexible ways. Talk to us about what working arrangements would help you thrive.

• 25 Days of annual leave
• Flexible working
• Incentives
• Great working culture/global
• Attractive remuneration package

Eku Energy is seeking a Communications Manager for our global business. In this pivotal role, you will lead the communication and engagement function, playing a crucial part in supporting Eku Energy's global business expansion.

As a key contributor to our team, you will collaborate across various departments, overseeing global communications, marketing, media, and stakeholder engagement for our battery storage investments and operations. As the Communications Manager, your responsibilities will include executing strategic communication initiatives, fostering engagement, and strengthening our presence in existing and new markets.

This role offers flexibility in terms of location within the APAC region, ethier in Melbourne or Sydney, and will have operational reporting to the Senior Manager Policy and Regulation APAC, while functionally aligning with the People and Culture group structure under the leadership of the Chief Human Resources Officer. This position presents a unique opportunity for a passionate communications professional to make a significant impact on Eku Energy's journey towards global market leadership. Join us in advancing the transition to a low-carbon, sustainable global economy with battery storage investments.

Responsibilities of the role

·       Design and manage Eku’s global media, communications and engagement strategy. 

·       Enhance and protect Eku’s brand reputation, acting as brand guardian and ambassador internally and externally. 

·       Lead media activity and engagement, working with external agencies as appropriate, to prepare and distribute press releases, engage media and ensure consistent, targeted and high-quality coverage globally. 

·       Oversee the development of all communications collateral to support company announcements, milestones and public engagement activities. 

·       Brief senior executives and the global business, preparing proactive key messages and collateral to support internal and external activities (i.e. presentations, investor briefings, media relations). 

·       Manage and continuously improve Eku’s online presence including web, LinkedIn and other modes of engagement, including media monitoring. 

·       Oversee and coordinate the company’s global events calendar and attendance, including pitching for speaker opportunities as appropriate, and ensuring all company attendees are briefed and supported appropriately. 

·       To be responsible and to design and deliver community and stakeholder engagement strategies at a project and portfolio level. 

·       Develop and maintain strong relationships with key stakeholders, including shareholders, partners, media, suppliers, local communities, First Nations representatives and broader project stakeholders. 

·       Design, implement and oversee Eku’s Community Grants and Partnership initiatives. 

·       Support internal communications, including intranet development, and work with the People & Culture department to develop our employee brand and offering. 

·       Work collaboratively across the global organisation to coordinate and drive marketing and communication efforts, including the management of third-party suppliers and agencies. 

·       Manage, monitor and report on the effectiveness and impact of communications activity and spend globally. 

·       Develop and implement robust policies and frameworks for communications activities (e.g. approval processes, crisis management plans, social media policies).

Competencies of the role

·       Bachelor’s degree in communications or relevant field.

·       6+ years’ work experience in marketing and communications. 

·       Proven ability to create, manage and deliver strategic communications plans globally.

·       Excellent written and verbal communication skills with demonstrable experience in media relations and stakeholder engagement.

·       Knowledge and track record of working in renewable energy and battery storage industry, project development, infrastructure and investments is favourable.

·       Exceptional organisational skills with ability to manage projects and budgets, often under time pressure, to meet multiple deadlines.

·       Strong team player who can build and maintain internal and external relationships at a senior level.

·       Excellent attention to detail.

·       Self-starter who can work independently in both strategy and execution, in a fast-paced environment.

·       Additional language skills are a strong preference but not required.

Competencies required of all our people

·       Organisational: Entrepreneurial thinking and acting - problem solving capability - innovation capability.

·       Social: Highly motivated with a versatile personality - excellent interpersonal skills - client orientation, communicative - collaborative - enthusiasm to knowledge share.

·       Implementation: Self-management - result and solution orientated - quality awareness - Welfare, Health, Safety and Environmentally focused.

·       Culture: Helps to build a foundation of trust – creates stability – instils kindness – provides structure – is and fosters accountability – cultivates a spirit of reliability – fosters respect.

Our commitment to Diversity, Equity and Inclusion 

The diversity of our people is one of our greatest strengths. An inclusive and equitable workplace enables us to embrace that diversity to deliver more innovative and sustainable solutions for our people, clients, shareholders, and communities. At Eku, you will be encouraged to be yourself and supported to perform at your best. If you are inspired to deliver on our purpose of ‘empowering people to innovate and invest for a better future,’ we want you on our team. If you need adjustments made to the recruitment process, please let us know.

As an inclusive employer, Eku does not discriminate on the grounds of age, disability, sex, sexual orientation, gender identity or expression, marriage, civil partnership, pregnancy, maternity, race (including colour and ethnic or national origins), religion or belief.

Joining Eku means you will be able to work in a way that suits you best. With the right technology, support and resources, our people can work in a range of flexible ways. Talk to us about what working arrangements would help you thrive.

• 25 Days of annual leave
• Flexible working
• Incentives
• Great working culture/global
• Attractive remuneration package

ABOUT THE ROLE
We’re looking for a creative Social Media Manager to take ownership of social output for a number of global clients.

You will have a proven background (min. three years) in publishing or agency, and be comfortable concepting social ideas that get online communities fired up — particularly across Instagram, TikTok and LinkedIn.

You will be working directly with clients, leading always-on activity from ideation to execution across both consumer and corporate worlds. So you’ll be a calm and capable communicator with a solutions-focused mentality.

The accounts we’re hiring for span a range of sectors, from automotive to sports. So you’ll ideally have a versatile range, and be comfortable across multiple verticals.

As part of the Editorial team, you’ll stay on top of trends and move at the speed of internet culture. You see yourself as a strong solo worker, but also the ultimate team player. We’re hard workers, big thinkers, care about the small stuff and like to have fun.

ROLE-SPECIFIC REQUIREMENTS
The nature of We Are Social’s business requires a high level of flexibility and versatility. While the specific content of your role is clearly defined, the nature of the demands placed on us and the creativity of our campaigns means that the role will evolve over time and needs a ‘can do’ approach to picking projects up and making them happen.

We expect you to show confidence and competence in the key areas below:

• A keen interest in cultural and social trends
• A proven creative conceptor who’s confident in delivering planned and reactive assets, particularly across Instagram
• Capable of delivering clean copy in the correct tone of voice, ensuring it’s on-brand and always on-time
• Adept at finding the key insight/hook that will capture attention 
• Able to craft an inspiring and clear deck (in Google Slides) to present work
• Accountable for deadlines and thinking ahead, preempting any problems
• Confident dealing with clients and being able to collaborate respectively
• Be able to deal with feedback constructively and dispassionately
• Strong social platform knowledge across the major platforms, while curious about new platforms and developments
• Excellent communication, presentation and project management skills
• Being calm under pressure and with the capacity to manage multiple projects simultaneously
• Experience in organic (and ideally) paid social media
• Manage, track, and report on performance, using learnings to optimize future creative opportunities

• Ability to assess key learnings from campaigns and incorporate them into your next work
• A knack for turning complex information or jargon into digestible consumer-friendly comms

ABOUT WE ARE SOCIAL

We Are Social is a socially-led creative agency operating globally at the forefront of marketing and culture. We are the world's leading social specialist network: Over 1300 social experts in 19 offices around the world proving the power of social thinking to drive business value. We help brands immerse their stories in the real conversations their audience are having. We generate sharp strategies and inspiring campaigns, based on social insights for forward-thinking brands like Samsung, TikTok, Audi, Mastercard, Kayo, PWC and Colgate.

We’re focused on creating ideas worth talking about. How do we do that?

• We put social thinking at the centre of what we do.
• We connect people and brands in meaningful ways.
• We create ideas worth talking about.
• We Are Social.

Here in Sydney, we are a group of people from different walks of life, united by a passion for popular culture. We Are Social is an equal opportunity employer, we value diversity of thought and experience at our company. Learn more about our culture and our work.

INTERESTED?

Are you interested in the opportunity you just read? If you have any questions, don’t hesitate to contact Chloe Houlcroft (People & Culture Assistant at [email protected]). You can apply by sending us your CV and cover letter. In the interview process, you will meet, among others, Ruaridh O’Donnell (Editorial Director) and Suzie Shaw (CEO)

At Ofload, we're at the forefront of digital freight services, empowering businesses to build efficient, flexible, and sustainable supply chains. Our mission is to achieve zero waste in trucking by digitising the transport industry.

Every day in Australia, around 30% of trucks travel empty and a further 50% are idle amounting to mass inefficiency and harmful environmental impacts. 

Since 2020, we've successfully removed over 5 million empty kms from Australian roads. Our customer base has expanded to over 250 businesses, and we proudly support small business carriers by connecting them with household brands like Asahi, Metcash, and Noumi.

As part of our sustainability commitment, we partnered with Trace to measure, reduce and offset our emissions, actively working to minimise our own environmental impact.

In 2022, we propelled our growth through the strategic acquisition of a Melbourne-based logistics company, and raised $60m in Series B funding. Notably, we were recognised by the Australian Financial Review as one of Australia’s Most Innovative Companies.

Fast forward to 2023, Ofload was named a Deloitte Tech Fast 50 Company in Australia, and secured the 4th spot on the LinkedIn Top Startups List 2023. And here's the exciting part – we're just getting started!

We are looking to grow our team and welcome people excited by the opportunity to transform the logistics industry. If you're ready to be part of a dynamic team driving change,  join us on this incredible journey!

The Role

We are looking for an excellent communicator who is passionate about getting a timely resolution. No previous experience in operations is necessary, as we'll train you on the job. This is not your typical Customer Service role, where you never speak to the customer again. Instead, you'll be responsible for establishing long lasting relationships, by building rapport and connections with both our shippers and carriers, obtaining necessary documents and resolving any issues that arise. If you're looking for more than 'just a job' and want this to be the start of your career, this is a great opportunity for you.

What You'll Do

• Develop and manage relationships with existing customers
• Support the operations team at Ofload in the daily business
• Handling inbound queries via phone, email and facebook
• Engage with our customers directly and regularly, conducting all outbound calls
• Listening to customers to understand their needs and provide assistance to help resolve any issues
• Drive outbound operational queries by contacting carriers for essential documents or shipment updates
• Creating relationships with new customers on the platform, verifying their data and updating their profiles as required
• Record and modify customer information on our database
• Taking ownership of data entry for quotes collected by the teams
• Manage and update the platform to indicate shipment status
• Keep accurate records and document customer service actions and discussions

What You'll Bring

• High School Graduate or above
• Highly organised, self-motivated with excellent attention to detail
• Customer service experience preferred
• Willingness to learn and get into the weeds of the business is critical
• Experience with Salesforce is a bonus!
• Proficient at using data software including MS Excel
• Exceptional communication skills and fluent English capabilities
• Demonstrates initiative, with the ability to multitask and prioritise in a fast-paced environment
• Scrappy - willing to dive in, hands-on and do what’s needed
• Permitted to work in Australia permanently with no restriction on hours (required)

At Ofload we prioritise impact, aptitude and passion, so we’d encourage you to apply if you do not meet all the above criteria.

Life at Ofload

At Ofload, our values are in our DNA and underpin the work we do every day. We are proud of the collaborative, diverse and innovative culture we continue to build. The Ofload team is motivated by a shared ambition to digitise the logistics industry and have a truckload of fun while doing it! As well as the opportunity to join a high-growth organisation with the ability to make a meaningful impact everyday, you will enjoy;

• Working in a hybrid environment with a split of in-office and working from home. Our philosophy on working is one built around connection, inclusion and flexibility.
• Holistic wellness support for you and your family through our wellbeing partnership with Acacia Connection
• Generous parental leave entitlements including 16 weeks primary caregiver leave and continued superannuation contributions
• Annual learning and development budget to support your professional growth
• Paid volunteer leave to support the causes that matter to you

Plus all the exciting perks of joining a startup - epic Ofload swag, weekly catered breakfasts, monthly team lunch, a reward and recognition program and plenty of social events.

Ofload is committed to building diverse and inclusive teams, and a culture where people can bring their whole authentic selves to work each day. Applications are highly encouraged from Aboriginal and Torres Strait Islander people; and equity target groups including women, people from culturally and linguistically diverse backgrounds, people with disabilities, and people who identify as LGBTIQA+.

We endeavour to create an equitable recruitment process with an even playing field for all candidates. If you require any adjustments to be made, please let a member of our recruitment team know.