03rd October,
RSL Queensland is a dynamic, not-for-profit organisation delivering innovative programs and initiatives that support veterans and their families.  After more than a century, our purpose to provide care, commemoration and camaraderie is as strong as ever.    With Australias most successful prize home lottery backing us, were able to provide life-changing support services, fund world-first research, and use state-of-the-art tech to help more veterans in better ways. As a member of our team, youll have access to advanced technology, skilled co-workers, interesting projects, and the opportunity to expand your career.     And most importantly, youll be making a real difference in veterans and their families lives.     Why work at RSL Queensland . Open, flexible, supportive, empowering - theyre some of things our team love most about RSL Queensland.  Depending on your role, youll have the tools and flexibility to work in a hybrid way that
... Click here to view more detail / apply for Centre Coordinator

Baybrook motor Inn and Apartments Managing daily motel operations which include bookings, reception, housekeeping and room services   Coordinating property repairs and maintenance, including the garden and pool Replay back to all feedback, calls, emails, and online reviews Processing payments, cash handling and transaction records Purchasing supplies and maintaining the motel’s inventory  Ensuring compliance with health and safety regulations for both staff and guests Providing guests with information on local restaurants, cafes, attractions, and public transport. Benefits Package: $70,000 to $74,000per annum plus superannuation Position: Full time (38 hours a week) Ongoing support from our team Task & Responsibilities Managing daily motel operations which include bookings, reception, housekeeping and room services  Qualification & Experience Diploma or Advanced Diploma  one year experience in Management  About Company  Baybrook Motor Inn and Apartments, provides short term accommodation in Muswellbrook NSW 2333. Providing short and long term accommodation since 2020. Our Motel is perfectly located for both business and leisure guests in Muswellbrook. Our hotel offers a wide range of amenities free Wi-Fi in all rooms, free car park, swimming pool, room service, BBQ facilities. All rooms are designed and decorated to make guests feel right at home, and all rooms come with television and internet access, non-smoking rooms and air conditioning.  We are currently seeking a full-time Motel Manager for our business located in (147-153 Maitland street Muswellbeook NSW 2333). Salary: $70186-74084 Job Publish: 26-10-2024 Job Expire: 25-11-2024 Please click to View more detail / apply .

Job Description


Structured rosters with 2 days off in a row | Work life balance
Career progression and development opportunities
Embrace our inclusive culture

Help lead and manage the team in our brand new Williams Top Ryde store (opening in November ) , with a key focus on customer service, being sales driven and developing a high performing team.
Who we are at MFG
Known for anextensive range, Williams has been pairing Australianswith the perfect pair of shoes for life's everyday needsfor over 155 years.
With more than 290 stores and team members nationally we strive to be not the biggest but the best footwear company in Australia and beyond. Founded in by the Munro family, we've grown from a small family-owned business to one of Australia's leading retailers and wholesalers of footwear with some of Australia's most iconic

... Click here to view more detail / apply for Assistant Store Manager | Williams Top Ryde NEW STORE OPENING

Sydney
Applications close 17 November

About the Department
The Department of Industry, Science and Resources and our broader portfolio are integral to the Australian Governments economic agenda. Our purpose is to help the government build a better future for all Australians through enabling a productive, resilient and sustainable economy, enriched by science and technology. We do this by:

Growing innovative & competitive businesses, industries and regions
Investing in science and technology
Strengthening the resources sector.
The APS and the department offer a clear direction and meaningful work. You will be able to create positive impact in peoples lives whilst contributing to improved outcomes for Australia and our people.
If you would like to feel a strong connection to your work and you are accountable, committed and open to change, join us in shaping Australias future.
Please see the APSCs
... Click here to view more detail / apply for Business Development Manager, Executive Level 1, National Measurement Institute

Start your leadership journey with ALDI! From driving sales, to serving customers and supervising staff, our Duty Store Managers always lead from the front.

Your purpose is ensuring our store runs smoothly during your shift. You'll be supporting and guiding team members, handling customer inquiries and working collaboratively as part of the store management team. All the while, you'll be honing your leadership skills and truly making a difference for your team and our customers.

The specifics? Here's what you’ll be doing:

• Opening and closing the store and supervising shifts
• Offering feedback to the team that's clear, constructive, and inspiring
• Assisting in training and onboarding team members
• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Keeping a keen lookout for any incidents or hazards to keep everyone safe

Posted: 03/10/


04/11/

Job Type: Permanent - Full Time

Location: NSW - South Granville

Job Category: Asset Management Services (AMS)



Full-time, permanent
Based in South Granville with ad-hoc travel to site
Join an industry leader who is supporting Australia move towards a cleaner energy future
Establish CPP's maintenance service team in NSW


Job Description

Who are Consolidated Power Projects (CPP)? 
As a member of the Quanta Services Group, a Fortune 300 company, Consolidated Power Projects Australia (CPP) stands as a leader in high-voltage power solutions. We specialise in the renewable energy sector, excelling in the design, construction, commissioning, and maintenance of high-voltage infrastructure, including transmission substations, wind farms, solar farms, and battery storage systems. With over 650 employees and offices in Adelaide,

... Click here to view more detail / apply for Service Manager

About the role


ARC is seeking a Residential Area Manager with exceptional leadership capabilities to lead and manage our McGraths Hill, Wetherill Park, Smeaton Grange, Narellan and Bathurst sites as well as a Key Account Manager.
This role involves multi-site leadership, ensuring safe and efficient operations whilst managing a large and growing portfolio of customers in the residential segment. You will be a proven sales leader who can optimise processes for maximum efficiency and effectiveness and successfully drive sales performance. You will have the opportunity to make your mark executing and delivering on exciting business growth plans and capital investment.
Priorities of role:  

Senior leadership of Distribution and Sales staff, promoting a high-performing culture
Lead and execute strategies to achieve operational excellence
Champion








... Click here to view more detail / apply for Area Manager ? Residential

Closes: 08 November
Classification: Registered Nurse Level 3.2 Salary: $137,707 plus superannuation Position No: - 02K6D Directorate: Canberra Health Services Advertised (Gazettal date): 28 October Contact Officer: Sally Billington on or

What can we offer you: 

City living without the traffic click here to see why you should live in Canberra.
Competitive pay rates and excellent working conditions within a tertiary hospital.
Salary Packaging with many options that provide full fringe benefits tax concessions.
Flexible working conditions.
Reimbursement of relocation expenses for interstate candidates (subject to review and approval).

To find out more on what a career at CHS can give you, the benefits of working with us and why Canberra is Australia's happiest city click here:  Benefits of working with us - Canberra Health Services (act.gov.au)
About the Role:
Are you motivated Nurse
... Click here to view more detail / apply for Registered Nurse Level 3 Grade 2 ? Clinical Nurse Unit Manager | Full-time Temporary with a Possibility of Permanency

The Operational Manager oversees daily operations of the NDIS business, ensuring high-quality, compliant service delivery that aligns with NDIS standards. This includes team management, client relations, financial oversight, and continuous improvement to optimize processes.
Key Responsibilities:
• Operations:• Manage day-to-day NDIS services, rostering, scheduling, and process improvements.
• Team Leadership:• Lead and develop team members, fostering a client-centered culture.
• Compliance:• Ensure adherence to NDIS standards, conduct audits, manage incident reporting.
• Client Engagement:• Act as primary contact for clients and external stakeholders.
• Financial Management:• Prepare budgets, track expenses, and manage invoicing.
• Strategic Planning:• Support and execute organizational strategies for growth and improvement.
Requirements:
• Bachelor’s degree in a relevant field (or equivalent experience) with 3-5 years in healthcare or disability management.
• Strong understanding of NDIS standards, compliance, and financial management.
• Leadership, communication, problem-solving, and adaptability skills.
• Valid WWCC, National Police Check, and NDIS Worker Screening Check.
The role is essential for maintaining high standards, compliance, and a person-centered approach in NDIS service delivery.

Application to ve submitted to: [email protected]

23rd April,
Our client is a leading supplier of premixed concrete, aggregates, and sands to the commercial, industrial, civil and residential construction sectors. With plants and quarries, They are a respected brand, employing over people and together provide cement, lime, concrete, aggregates, concrete products and industrial minerals nationally. If you have a passion for customer service and a talent for problem solving and prioritizing workload, then this is the opportunity for you! This is very similar role to a fleet controller in transport however, also involves batching the concrete in the Agitator trucks. What we are looking for / Requirements

Reliable, strong work ethic
Previous experience in a similar role is preferred, or a willingness to learn, physically fit and confident working with computers;
Experience in Jonel or Command batching systems preferred;
Demonstrated ability to priorities work effectively in an environment of constant change'


... Click here to view more detail / apply for Admin / Customer Service / Concrete Batcher / Front end loader Operator

At Guzman y Gomez, we believe in authentic flavors and the power of food to bring people together. As an Assistant Restaurant Manager at GYG, you will be supporting the Restaurant Manager with day-to-day operations, as well as guiding the team through bustling service periods. You will spearhead crew training, elevate the guest experience, and contribute to the management of inventory and finances.  

Permanent full time position available, training will commence prior to opening!

What's in it for me?  

So much! Check out some of the benefits below:  

• Competitive salary + bonus structure  
• Flexible rosters and employment stability  - talk to us about what work life balance means to you
• Opportunities for advancing your leadership abilities – level up to Restaurant Management and beyond
• A comprehensive training program and support to set you up for success 
• Heavily discounted GYG meals 
• Free and comfortable GYG uniforms and exclusive merch 
• Team building activities and regular crew competitions 
• Cultural celebrations including Day of the Dead & Cinco de Mayo to name a few 
• The possibility of owning your own franchise or joining our corporate office in future 

We appreciate diverse experience, but specifically we are looking for candidates that have:  

• Leadership experience in a fast-paced, high-energy setting  
• Proven track record of delivering outstanding customer service  
• Exceptional interpersonal and communication skills 
• Past success in achieving and driving KPI’s  

Click the "I'm Interested" button to express your interest in joining our team!  

We’re committed to providing a safe and secure environment for our team and guests. To support this commitment, we may conduct background checks including Police Checks and employment verification as part of our recruitment process. 

Heavy Diesel Technician | Leading Hand Heavy Diesel Technician | Auto Electrician | Boilermaker | Service Cart Operator
Emeco Group in conjunction with our subsidiary company Force Equipment are currently seeking suitably experienced and qualified trades personnel for a variety of trades positions to carry out all aspects of mobile plant mechanical maintenance.

Based on a 7/7 roster and reporting to the maintenance superintendent these roles will be responsible for ensuring all maintenance repairs are performed in accordance with company guidelines and within time & cost targets.

Roles on Offer
Heavy Diesel Technician
Leading Hand Heavy Diesel Technician
Boilermaker
Auto Electrician
Service Cart Operator

Locations on Offer
Blair Athol
Peak Downs
Poitrel
South Walker Creek

FIFO & DIDO options available

About you
Australian recognised trade certificate
Extensive Mine site exposure and experience completing break down works, troubleshooting & diagnostics, general servicing and component change outs across a variety of mobile earthmoving equipment (CAT, Komatsu, Liebherr and Hitachi Equipment)
Current 'C' class drivers license
National Police Clearance

How to apply
Contact Gina on 0473 031 066 or [email protected] for more info or click on 'Apply' and upload your CV today!
Emeco Group is an Equal Employment Opportunity employer - we encourage applicants who identify as Aboriginal or Torres Strait Islander to apply.

As a Department Manager you are responsible for supporting the Sales?and Profit goals by setting a plan for your?department to deliver a Great Customer?Experience in line with your store.?You ensure you have a Great Team and?support their development, working with succession planning, talent development and?structured performance management for?your team based on results, values, and?leadership.?? 
Key responsibilities: 

Regularly analyse and follow up Sales & Profit KPIs for your department and together with the Visual Merchandisers you take action to maximise sales.
Drive Hello Member program in line with country goals.
Ensure your department continuously meets H&M standards and follow this up using the Customer Experience Tool.
Together with your Visual Team, you ensure the implementation of the Commercial Handbook.
Evaluate and manage the performance of your team; give regular feedback, execute performance development reviews, development plans, follow-up and take any appropriate action to improve
... Click here to view more detail / apply for Department Manager

The Yiros Shop is a family owned and operated business that pays homage to traditional Greek street food by adding a new yet authentic modern twist.
The Yiros Shop has quickly become one of Queensland?s most favourite Fast Food Restaurants serving traditional Greek Yiros filled with delicious tastes and flavours, snack-boxes, salads and delicious Greek desserts. Our stores have a fun, chilled out atmosphere for our customers and cater for 50/50 eat-in and takeaway.
The Yiros Shop currently has 16 locations stretching across Brisbane, Moreton Bay region and the Gold Coast region with more locations opening all the time!!
Looking for an experienced Restaurant Manager to join our store in Berrinba.
Expected Salary $ depend on experience and availability.
The Job involves:

Opening and closing the store including weekends.
Supervising and management employees including juniors
Training and Development of all staff
... Click here to view more detail / apply for Restaurant Manager Berrinba

PURPOSE OF THE ROLE
This role leads the Forecasting & Capacity Analysts, supporting all Contact Centre Operations across Auto & General. This section of the Workforce Planning team is accountable for the ongoing development of Frontline Department Capacity / Resource Planning, leveraging the Workforce Planning technology available. This team analyses portfolio trends and customer contact patterns through the engagement of key business stakeholders.
POSITION ACCOUNTABILITIES

Lead and develop the Workforce Planning Forecasting & Capacity Analyst employees, to support our Frontline contact centres in achieving industry leading Contact Centre performance.
Ensure accuracy of frontline department forecasting by analyzing and monitoring the performance of the capacity plan on all key drivers quantifying their impacts on service levels each month: call/work volume, arrival patterns, average handling time, shrinkage, attrition, intra-day resource alignment to demand etc.
Design and maintain simulation models that effectively reflect current business assumptions while
... Click here to view more detail / apply for Forecasting & Channel Optimisation Manager

Are you looking for a rewarding career where you can grow and develop while having the benefit of living in an idyllic North Coast location? Here at Clarence Valley Council, we strive to be a progressive employer that offers a rewarding and flexible work environment. Our vision is to create a community full of opportunity and our workforce is where we start to achieve our community aspirations.
Located in the Northern Rivers of NSW, we cover 10,441 square kilometres with the three major community hubs of Grafton, Yamba and Maclean. We are one of the biggest employers in the Valley and can offer you a rewarding career and a new lifestyle. Our goal is to be the employer of choice in the Valley, creating opportunities for those who live here already and for those who want to move here.
We are in an exciting period


... Click here to view more detail / apply for Customer Service Officer (Regional Aquatic Centre)

Date Posted:
Country: Australia
Location: LOC : 2-12 Montague Street, South Melbourne VIC , Australia
At Otis, it?s our people that make us different. Join the Otis family, where collaboration, innovation, and empowerment help each individual and the company reach new heights.
Come and join OTIS today and be part of the Forbes World's Best Employers!
About You
We are currently looking for a sales-focused  Service Account Representative (SAR)  based in our  South Melbourne office in  Victoria.
In this role, you would be responsible for selling OTIS's range of maintenance products and services and maintaining good customer relationships for all accounts assigned to your portfolio with the aim of growing the Service business in the respective area. 
You are excited about proactively maintaining regular face-to-face contact with Otis Customers and ensuring that all selling activities, including prospecting, presenting, proposing, tendering, securing, and processing, meet the ... Click here to view more detail / apply for Service Account Representative

About the Role: We are seeking a dynamic Project Manager Service Reviews to join our Corporate Services team at the City of Greater Geelong. In this pivotal role, you will facilitate, support, and drive continuous improvement for service reviews across the organisation. Your focus will be on ensuring that service reviews align with the City's Service Review Framework and Project Management Framework, enabling robust decision-making by the Executive Leadership Team and Council. As the subject matter expert for the service review program, you will support and advise project teams, ensuring effective delivery and stakeholder engagement.
Work type: 2 years fixed term - full-time Classification: Band 7 $100,064 - $110,990 pa plus super
Key Responsibilities:

Support the Manager Corporate PMO in delivering the Citys service review program according to the Service Review Framework.
Facilitate the development of scope, objectives, milestones, and deliverables for each service

... Click here to view more detail / apply for Project Manager Service Reviews 7 Nov 2024

Get moving with a full-time role as a Waste Management Centre Attendant - Stay Active, Stay Engaged!

Join the Upper Lachlan Shire team as a Waste Management Centre Attendant and take pride in contributing to the smooth operation of our waste facilities.
Why You'll Love This Job:

Stable Full-Time Work - Enjoy job security and a consistent income.
Be Part of the Community - Play a crucial role in maintaining our local environment and ensuring our waste facilities run efficiently.
Varied Daily Tasks - From collecting fees and maintaining plant equipment to ensuring traffic flows smoothly and assisting customers, no two days are the same!
Work Outdoors - If you prefer working with your hands and being active, this is the perfect role for you.
Join a Supportive Team - Work alongside a team that values safety, teamwork, and delivering excellent service.

Key Responsibilities:

Operate and maintain Council's waste management centres, ensuring compliance with all relevant regulations.
Provide outstanding customer service - collecting fees, explaining processes, and helping visitors.
Perform general site maintenance and labouring duties, keeping the site clean, safe, and efficient.
Maintain plant equipment and ensure everything runs smoothly and safely.
Keep accurate records and complete paperwork on time.
Take pride in safety - always follow best practices and contribute to a safe work environment.

What We're Looking For

White Card (WHS General Construction Induction).
Strong customer service skills.
Ability to work well both as part of a team and independently.
Current Class C Driver's License.

Why Upper Lachlan Shire?

Join a team where your contributions are valued and where you'll be part of a community-focused organisation.
Opportunities to develop new skills and grow within your role.
Competitive salary and benefits with long-term job stability.

Don't miss out on this opportunity to secure a stable, hands-on role with plenty of variety.

Apply now and start your next chapter with Upper Lachlan Shire!

To apply for this job go to: https://upperlachlancareers.com.au/Vacancies & enter ref code: 6683156. Applications close 15 November 2024

04th October,
Join our team at Patterson Cheney Trucks, recognised as the Isuzu Trucks Dealer of Excellence and AIA Automotive Employer of the Year for /.    Due to an internal promotion, we seek a dedicated, experienced individual to fill the Truck Dealership Assistant Service Manager position.    About the Role: As the Truck Dealership Assistant Service Manager, you will play a vital role in supporting the Service Manager and ensuring the smooth operations of our service department. Key responsibilities include:

Overseeing day-to-day service operations
Upholding Patterson Cheney's exceptional service standards
Identifying opportunities for continuous improvement
Ensuring customer satisfaction and maximising sales
Collaborating with the parts department
Handling customer inquiries and complaints with professionalism
Maintaining accurate service records
Implementing and maintaining department policies and procedures
Staying informed on industry trends in truck maintenance and repair
  
About
... Click here to view more detail / apply for Dealership Truck Assistant Service Manager

Goulburn Valley Water (GVW) provides quality water and wastewater services to 54 towns in North Central Victoria. Our core purpose is to deliver safe, reliable, and affordable water services to residential, commercial, and industrial customers.
An exciting opportunity for a dynamic professional to lead and develop an integrated approach to infrastructure and water resource planning, environmental compliance and climate change for the Corporation.
You will demonstrate outstanding leadership and communication skills with an ability to develop rapport and build collaborative relationships with the community and key stakeholders.
Known for bringing teams together to work on a shared approach will enable you to make a valuable contribution across the organisation.
Vital to your success is your knowledge and passion for sustainability, technical planning strategies and future growth.
Ideally you are proven leader, have a tertiary qualification in Engineering, Science or similar and a background in the ... Click here to view more detail / apply for Manager Planning and Climate Resilience

Join Our Team at Northern Star Mining Services Mount Charlotte Operations! Northern Star Mining Services is seeking passionate individuals to join our dynamic service crew team at our Mount Charlotte Operations. This is your chance to be part of a company that values your skills with great perks! Position Details:

Job Title: Operator Service Crew
Location: Mount Charlotte Underground Operations Kalgoorlie, WA
Employment Type: Permanent Full Time
Key Responsibilities:

Experience in installing underground services
Operating an Integrated Tool Carrier to move various items from the laydown yard to underground locations.
Perform daily workplace inspections and pre-start checks for all vehicles and mobile equipment
Install, maintain, and repair all underground services e.g.: air/water/pump lines, ventilation bags, secondary fans, temporary electrical cables, submersible pumps in sumps, Mono pumps, and clean / maintain explosive





... Click here to view more detail / apply for Service Crew

We are seeking a motivated professional with a passion for service to join our Hotel Service Manager team.

We have a number of different manager roles available including Night Manager, Assistant Manager, Front Office Manager, Operations Manager, and Housekeeping Manager.

We are hiring for multiple positions across regional Australian locations outside of Sydney, Melbourne, and Brisbane.

As our next Night Manager, you will:
• Provide support, leadership and guidance to the Front Office overnight team
• Coordinate the work flow of the front office night team to ensure that the front office is covered at all times, including meal breaks
• Completion of property specific night audit procedures
• Carry out floor checks, where possible
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Check guests in and out of the Property accurately and in a timely manner
• Answer all telephone calls within three rings in a professional manner according to brand standard
• Record guest comments for the information of the Head of Department
• Ensure accuracy and balancing of till and the department cash float
• Prepare and distribute daily reports
• Document all transactions and alterations to accounts
• Carry out transactions foreign currency accurately
• Collect payment of accounts and issue receipts accordingly
• Ensure all guest details are fully updated on PMS system to ensure Property information is correct
• Ensure guests who are not ALL members are briefed on features and benefits and signed up to the loyalty program
• Ensure a thorough and clear handover of information to Team Members on the following shift in order to ensure continuity of service.

As our next Assistant Manager, you will:
• Supervision, support and training of Front Office Team Members to ensure standards and procedures are observed
• Ensure that all company and department policies and procedures are understood by all Team Members
• Ensure effective communication of new or updated information regarding policies, rates or general Property information
• Conduct departmental meetings to brief Team Members on activities and discuss any issues relevant to the shift.
• Carry out all front office reception duties as required
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Ensure all revenue for the day is accounted for with daily summary being completed to balance daily activity
• Assist in the preparation of Team Member rosters, ensuring that optimum number of Team Members is achieved within budget
• Assist in the recruitment and selection of Team Members for the department, when required
• Conducts timely Performance Development Appraisals for Front Office Team Members
• Organise skills training for Front Office Team Members in conjunction with the Human Resources
• Implement strategies to increase the productivity and morale within the Department in conjunction with the Head of Department
• Ensure a thorough and clear handover of information to Supervisory Team Members on the following shift

As our next Operations Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Assists the General Manager in ensuring a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all unit owners
• Maintain a strategic business perspective
• Ensures a smooth, efficient day-to-day operation of the Property.
• Assists the General Manager in the direction of the property services and operations, liaising with all Departments as required.
• Relief coverage for the General Manager in their absence.
• Provides essential feedback to the General Manager on the status of the property operations and the departments.
• Provides ongoing guidance, leadership and support to the General Manager, Heads of Department and Front Line team.
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times.
• Deal effectively with guest complaints and feedback in an efficient and professional manner.
• Conducts regular Head of Department meetings to improve and maintain guest service standards and record minutes of these meetings.
• Recommends and implements revenue strategies to improve guest comfort and ensure innovation of service levels are maintained.
• Ensures departments are ready for peak service periods and are staffed accordingly.
• Be conversant with all tiers of the rate structure.
• Liaison with Sales & Marketing to maximise sales opportunities by effective promotion, advertising and marketing.
• Cultivation and maintenance of a positive sales culture maximising up-selling and on-selling.

As our next Front Office Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Works with the General Manager to ensure a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all key stakeholders
• Maintain a strategic business perspective
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Accountable to the General Manager for the productivity of the department, within the budgetary guidelines
• Recommends and implement strategies to improve guest comfort
• Prepares schedules for renovation of guest rooms, in conjunction with Housekeeping and Maintenance Managers as required
• Work closely with the Housekeeping Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
• Be aware and enforce the Privacy Act with respect to all guests

As our next Housekeeping Manager, you will:
• Plan and coordinate all work activities in the Housekeeping department ensuring all tasks are completed at or above the required standard and within specified timeframes
• Accountable to the General Manager and Operational Housekeeping Manager for the productivity of the department, within the budgetary guidelines
• Carry out regular inspections of all areas of the property in conjunction with the Maintenance Manager to ensure that all facilities are being cleaned and maintained according to Health and Safety standards
• Ensure that the department is prepared for any changes in business levels.
• Maintain the appearance and cleanliness guest rooms and Property grounds, ensuring maximum guest comfort at all times
• Work closely with the Rooms Division Manager / Front Office Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
Liaises with outside contractors with regard to laundry and cleaning material services
• Order and control all Housekeeping inventory, including chemicals, linen and supplies
• Prepares schedules for renovation of guest rooms, in conjunction with Front Office and Maintenance Managers as required

What we are looking for:
• A vibrant, and outgoing personality in order to engage with guests and ensure they have a memorable stay
• The ability to maintain a high level of personal presentation as an ambassador for the hotel at all times
• The flexibility to work shifts including early mornings, evenings and weekends
• A person with proven leadership experience within a hotel environment
• Knowledge of Sihot PMS advantageous

Assistant & Night Manager Annual Base Salary: $73,359.00 - $77,000.00 ???????(gross)
FOM, Operations & Housekeeping Manager Annual Base Salary Range - $73,359.00 - $85,000

We are seeking a motivated professional with a passion for service to join our Hotel Service Manager team.

We have a number of different manager roles available including Night Manager, Assistant Manager, Front Office Manager, Operations Manager, and Housekeeping Manager.

We are hiring for multiple positions across Sydney, Melbourne, and Brisbane!

As our next Night Manager, you will:
• Provide support, leadership and guidance to the Front Office overnight team
• Coordinate the work flow of the front office night team to ensure that the front office is covered at all times, including meal breaks
• Completion of property specific night audit procedures
• Carry out floor checks, where possible
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Check guests in and out of the Property accurately and in a timely manner
• Answer all telephone calls within three rings in a professional manner according to brand standard
• Record guest comments for the information of the Head of Department
• Ensure accuracy and balancing of till and the department cash float
• Prepare and distribute daily reports
• Document all transactions and alterations to accounts
• Carry out transactions foreign currency accurately
• Collect payment of accounts and issue receipts accordingly
• Ensure all guest details are fully updated on PMS system to ensure Property information is correct
• Ensure guests who are not ALL members are briefed on features and benefits and signed up to the loyalty program
• Ensure a thorough and clear handover of information to Team Members on the following shift in order to ensure continuity of service.

As our next Assistant Manager, you will:
• Supervision, support and training of Front Office Team Members to ensure standards and procedures are observed
• Ensure that all company and department policies and procedures are understood by all Team Members
• Ensure effective communication of new or updated information regarding policies, rates or general Property information
• Conduct departmental meetings to brief Team Members on activities and discuss any issues relevant to the shift.
• Carry out all front office reception duties as required
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Ensure all revenue for the day is accounted for with daily summary being completed to balance daily activity
• Assist in the preparation of Team Member rosters, ensuring that optimum number of Team Members is achieved within budget
• Assist in the recruitment and selection of Team Members for the department, when required
• Conducts timely Performance Development Appraisals for Front Office Team Members
• Organise skills training for Front Office Team Members in conjunction with the Human Resources
• Implement strategies to increase the productivity and morale within the Department in conjunction with the Head of Department
• Ensure a thorough and clear handover of information to Supervisory Team Members on the following shift

As our next Operations Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Assists the General Manager in ensuring a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all unit owners
• Maintain a strategic business perspective
• Ensures a smooth, efficient day-to-day operation of the Property.
• Assists the General Manager in the direction of the property services and operations, liaising with all Departments as required.
• Relief coverage for the General Manager in their absence.
• Provides essential feedback to the General Manager on the status of the property operations and the departments.
• Provides ongoing guidance, leadership and support to the General Manager, Heads of Department and Front Line team.
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times.
• Deal effectively with guest complaints and feedback in an efficient and professional manner.
• Conducts regular Head of Department meetings to improve and maintain guest service standards and record minutes of these meetings.
• Recommends and implements revenue strategies to improve guest comfort and ensure innovation of service levels are maintained.
• Ensures departments are ready for peak service periods and are staffed accordingly.
• Be conversant with all tiers of the rate structure.
• Liaison with Sales & Marketing to maximise sales opportunities by effective promotion, advertising and marketing.
• Cultivation and maintenance of a positive sales culture maximising up-selling and on-selling.

As our next Front Office Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Works with the General Manager to ensure a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all key stakeholders
• Maintain a strategic business perspective
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Accountable to the General Manager for the productivity of the department, within the budgetary guidelines
• Recommends and implement strategies to improve guest comfort
• Prepares schedules for renovation of guest rooms, in conjunction with Housekeeping and Maintenance Managers as required
• Work closely with the Housekeeping Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
• Be aware and enforce the Privacy Act with respect to all guests

As our next Housekeeping Manager, you will:
• Plan and coordinate all work activities in the Housekeeping department ensuring all tasks are completed at or above the required standard and within specified timeframes
• Accountable to the General Manager and Operational Housekeeping Manager for the productivity of the department, within the budgetary guidelines
• Carry out regular inspections of all areas of the property in conjunction with the Maintenance Manager to ensure that all facilities are being cleaned and maintained according to Health and Safety standards
• Ensure that the department is prepared for any changes in business levels.
• Maintain the appearance and cleanliness guest rooms and Property grounds, ensuring maximum guest comfort at all times
• Work closely with the Rooms Division Manager / Front Office Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
Liaises with outside contractors with regard to laundry and cleaning material services
• Order and control all Housekeeping inventory, including chemicals, linen and supplies
• Prepares schedules for renovation of guest rooms, in conjunction with Front Office and Maintenance Managers as required

What we are looking for:
• A vibrant, and outgoing personality in order to engage with guests and ensure they have a memorable stay
• The ability to maintain a high level of personal presentation as an ambassador for the hotel at all times
• The flexibility to work shifts including early mornings, evenings and weekends
• A person with proven leadership experience within a hotel environment
• Knowledge of Sihot PMS advantageous

Assistant & Night Manager Annual Base Salary: $73,359.00 (gross)
FOM, Operations Manager, Housekeeping Manager Annual Base Salary Range - $73,359.00 - $85,000.00 (gross) based on experience and qualifications

Mirvac's people are our most valuable asset. We are proud to have built a culture of inclusivity, innovation and collaboration, becoming a place where people genuinely want to work. We offer a number of competitive and unique benefits for permanent employees including:

$ of Mirvac Securities Annually
Flexible Work Arrangements
Leadership and Professional Development Programs
Generous Parental & Partner Leave Policy
Unlimited Volunteer Leave and National Community Day
Mirvac Pride Committee

Mirvac is an Australian property group with a clearly defined purpose to 'reimagine urban life'. For over 50 years, we've dedicated ourselves to shaping Australia's urban landscape. Our evolution has been significant, growing from a small joint venture to a thriving ASX-listed property group that leads the way in sustainability, innovation, safety and placemaking.
At Mirvac, we know that its our people, their passion and expertise and the exceptional ... Click here to view more detail / apply for Portfolio Administration Manager