Help create a home away from home??   
Are you a hospitality all-rounder and a great communicator with a passion for people and service??If you?re looking to be part of a friendly, close-knit, customer-centric team, we have a permanent full time Minesite Cleaning opportunity for you, working a Drive -in-Drive-out position based near Moranbah QLD.
Who are we looking for?? 
Our Service Attendants are team players. They?have a can-do attitude, are flexible to work across many departments and always remain focused on safety and service delivery. You are the 'backbone' of our remote sites?team. You?ll contribute extensively to the effective day to day operations and provide a service for customers, ensuring that each experience is as close to that feeling of being in a?home away from home. To be successful, you?ll need:?? 

Australian?Citizenship,?or?full Australian working rights?
Able to undergo a pre-employment medical, including drug &
... Click here to view more detail / apply for Service Attendant ? Mine Site Cleaner

Salary range $111,074 - $135,147 P/A
Generous Remote Locality Allowances after 12 months
Location Thursday Island

The Healthy Communities and Safe Communities (HC&SC) Programs are two distinct functions under the TSRA; with strategic priorities to influence policy for health priorities across all tiers of government and focus on the safety of individuals and communities in the Torres Strait Region.
The EL1 Project Manager position will work collaboratively with HC&SC Programs management on the implementation of the strategic and operational services, including oversight of a small diverse project team .
... Click here to view more detail / apply for Project Manager, Grants and Operations ? EL1

Help create a home away from home??   
Are you a hospitality all-rounder and a great communicator with a passion for people and service??If you?re looking to be part of a friendly, close-knit, customer-centric team, we have a permanent full time Minesite Cleaning opportunity for you, working a Drive -in-Drive-out position based near Moranbah QLD.
Who are we looking for?? 
Our Service Attendants are team players. They?have a can-do attitude, are flexible to work across many departments and always remain focused on safety and service delivery. You are the 'backbone' of our remote sites?team. You?ll contribute extensively to the effective day to day operations and provide a service for customers, ensuring that each experience is as close to that feeling of being in a?home away from home. To be successful, you?ll need:?? 

Australian?Citizenship,?or?full Australian working rights?
Able to undergo a pre-employment medical, including drug &
... Click here to view more detail / apply for Service Attendant ? Mine Site Cleaner

Permanent role with flexible days and hours working a 0.6FTE per week
Provide tele-health and face to face counselling
WFH options available
Additional paid leave days to support your wellbeing and life commitments

Job Title:   Gambling Intervention Counsellor Case Manager Rockhampton, Queensland. Job Type:   Permanent Part-Time. Practice Information: For over 40 years this organisation has been supporting people to live their lives well. This not-for-profit healthcare provider offers evidence-based services across Queensland, New South Wales and South Australia. Their Gambling Intervention service provides targeted support to our current clients who are identified as having co-existing gambling concerns. Your Opportunity: Join their Rockhampton-based service as a Gambling Intervention Counsellor Case Manager, delivering both telehealth and face-to-face counselling and case management. As a Gambling Intervention Counsellor Case Manager with LLW, you will manage enquiries, complete risk assessments and deliver group work. Based

... Click here to view more detail / apply for Gambling Intervention Counsellor Case Manager ? Rockhampton QLD (JOB -10003672)

Are you looking for a rewarding career where you can grow and develop while having the benefit of living in an idyllic North Coast location? Here at Clarence Valley Council, we strive to be a progressive employer that offers a rewarding and flexible work environment. Our vision is to create a community full of opportunity and our workforce is where we start to achieve our community aspirations.
Located in the Northern Rivers of NSW, we cover 10,441 square kilometres with the three major community hubs of Grafton, Yamba and Maclean. We are one of the biggest employers in the Valley and can offer you a rewarding career and a new lifestyle. Our goal is to be the employer of choice in the Valley, creating opportunities for those who live here already and for those who want to move here.
We are in an exciting period


... Click here to view more detail / apply for Customer Service Officer (Regional Aquatic Centre)

Grow within a highly collaborative and supportive team at one of ANZs leading technology solutions providers
Enjoy uncapped commission opportunities in a market with unmet and growing demand
Join an ambitious company actively investing in our team members career success
Is this you? Do you currently sell IT managed services, IT help desk services, or IT Professional Services? Are you a Business Development professional, with strong relationships in Enterprise clients and fearless in cold calling new prospects? Are you passionate about enterprise IT and its potential to help clients develop a competitive advantage in todays evolving markets? Do you want to be a part of a dynamic, growing team that delivers cutting-edge IT solutions to top-tier businesses across Australia and New Zealand? If youre excited by the prospect of joining a dynamic, growing company with a team-oriented culture
... Click here to view more detail / apply for IT Managed Services Business Development Manager

Were looking for a peopleguru; think Gandhi meets Oprah.#justkidding, we know youre so much more; although occasional peacemaker and professional problem-solver is certainly part of the job, and we guarantee everyone will want to talk to you!
A magnet for happiness, you authenticallygetpeople. You drive and thrive on meaningful connections. Its why TFE Hotels literallygets people returning time and again for staycations where people come first. Period.
As Duty Manager at Vibe Hotel Gold Coast, youre pitch perfect when it comes to understanding and exceeding guest expectations - whether staging a TED Talk, leading the search party for a lost teddy or welcoming VIPs. Of course, in your book, that means every person who walks through our doors, from all walks of life your team of go-getters included.
You stand out from the herd as a natural-born leader. You listen and learn (your middle name

... Click here to view more detail / apply for Duty Manager

RED Appointments are partnering with our client, a well-established electrical company, in their search for an experienced and capable Electrical Project Manager. This varied and autonomous role is a 2IC role to the state GM and you will project manage a range of T2 and T3 projects as well as maintenance and services works for a range of clients including commercial, health, education, defence, and utilities.
The role pays a competitive base salary commensurate with experience, plus company car or car allowance.
Key Responsibilities:
Responsible for the successful management of your allocated projects, ensuring they are on track and meeting agreed timescales and financial targets:



Tender documentation preparation and review
Project planning, labour and materials management, scheduling, risk control, OHS compliance, resourcing, forecasting, reporting and timely delivery of project
Successfully manage project documentation including financial analysis and compliance
Provide high level

... Click here to view more detail / apply for Electrical Project Manager

Who We Are





Stramit is Australias leading vertically integrated steel manufacturer and total steel building material solutions provider Part of the Fletcher Building Group employing 14,900 people across New Zealand, Australia and the South Pacific. Our connected purpose is focused on improving the world around us through smart thinking, simply delivered providing our customers real value.




The Role


We are seeking a leader who is passionate and driven and delivers exceptional results through strong people development and engagement.





The role oversees night shift operations and provides leadership as well as fostering continuous improvement in loading and manufacturing efficiencies, all while maintaining a strong customer focus and is based in Crestmead QLD.





Your role is crucial in driving Zero Harm, supporting change, accountability, and problem-solving to achieve outstanding




... Click here to view more detail / apply for Night Shift Manager

RED Appointments are partnering with our client, a well-established electrical company, in their search for an experienced and capable Electrical Project Manager. This varied and autonomous role is a 2IC role to the state GM and you will project manage a range of T2 and T3 projects as well as maintenance and services works for a range of clients including commercial, health, education, defence, and utilities.
The role pays a competitive base salary commensurate with experience, plus company car or car allowance.
Key Responsibilities:
Responsible for the successful management of your allocated projects, ensuring they are on track and meeting agreed timescales and financial targets:



Tender documentation preparation and review
Project planning, labour and materials management, scheduling, risk control, OHS compliance, resourcing, forecasting, reporting and timely delivery of project
Successfully manage project documentation including financial analysis and compliance
Provide high level

... Click here to view more detail / apply for Electrical Project Manager

Get moving with a full-time role as a Waste Management Centre Attendant - Stay Active, Stay Engaged!

Join the Upper Lachlan Shire team as a Waste Management Centre Attendant and take pride in contributing to the smooth operation of our waste facilities.
Why You'll Love This Job:

Stable Full-Time Work - Enjoy job security and a consistent income.
Be Part of the Community - Play a crucial role in maintaining our local environment and ensuring our waste facilities run efficiently.
Varied Daily Tasks - From collecting fees and maintaining plant equipment to ensuring traffic flows smoothly and assisting customers, no two days are the same!
Work Outdoors - If you prefer working with your hands and being active, this is the perfect role for you.
Join a Supportive Team - Work alongside a team that values safety, teamwork, and delivering excellent service.

Key Responsibilities:

Operate and maintain Council's waste management centres, ensuring compliance with all relevant regulations.
Provide outstanding customer service - collecting fees, explaining processes, and helping visitors.
Perform general site maintenance and labouring duties, keeping the site clean, safe, and efficient.
Maintain plant equipment and ensure everything runs smoothly and safely.
Keep accurate records and complete paperwork on time.
Take pride in safety - always follow best practices and contribute to a safe work environment.

What We're Looking For

White Card (WHS General Construction Induction).
Strong customer service skills.
Ability to work well both as part of a team and independently.
Current Class C Driver's License.

Why Upper Lachlan Shire?

Join a team where your contributions are valued and where you'll be part of a community-focused organisation.
Opportunities to develop new skills and grow within your role.
Competitive salary and benefits with long-term job stability.

Don't miss out on this opportunity to secure a stable, hands-on role with plenty of variety.

Apply now and start your next chapter with Upper Lachlan Shire!

To apply for this job go to: https://upperlachlancareers.com.au/Vacancies & enter ref code: 6683156. Applications close 15 November 2024

Baybrook motor Inn and Apartments Managing daily motel operations which include bookings, reception, housekeeping and room services   Coordinating property repairs and maintenance, including the garden and pool Replay back to all feedback, calls, emails, and online reviews Processing payments, cash handling and transaction records Purchasing supplies and maintaining the motel’s inventory  Ensuring compliance with health and safety regulations for both staff and guests Providing guests with information on local restaurants, cafes, attractions, and public transport. Benefits Package: $70,000 to $74,000per annum plus superannuation Position: Full time (38 hours a week) Ongoing support from our team Task & Responsibilities Managing daily motel operations which include bookings, reception, housekeeping and room services  Qualification & Experience Diploma or Advanced Diploma  one year experience in Management  About Company  Baybrook Motor Inn and Apartments, provides short term accommodation in Muswellbrook NSW 2333. Providing short and long term accommodation since 2020. Our Motel is perfectly located for both business and leisure guests in Muswellbrook. Our hotel offers a wide range of amenities free Wi-Fi in all rooms, free car park, swimming pool, room service, BBQ facilities. All rooms are designed and decorated to make guests feel right at home, and all rooms come with television and internet access, non-smoking rooms and air conditioning.  We are currently seeking a full-time Motel Manager for our business located in (147-153 Maitland street Muswellbeook NSW 2333). Salary: $70186-74084 Job Publish: 26-10-2024 Job Expire: 25-11-2024 Please click to View more detail / apply .

At Guzman y Gomez, we believe in authentic flavors and the power of food to bring people together. As the Restaurant Manager at GYG, you will lead the charge in overseeing daily operations. You will empower the team through coaching and training, while managing your restaurant's P&L. Your role will see you maintaining the highest standards of quality, adhering to all procedures, while embodying the GYG spirit. 

Permanent full time position available, training will commence prior to opening!

What's in it for me?  

So much! Check out some of the benefits below:  

• Competitive salary + bonus structure  
• Flexible rosters and employment stability  - talk to us about what work life balance means to you
• Opportunities for advancing your leadership abilities – level up to Area Management and beyond
• A comprehensive training program and support to set you up for success 
• Heavily discounted GYG meals 
• Free and comfortable GYG uniforms and exclusive merch 
• Annual Restaurant Managers summit –  enjoy days of connecting, networking and sharing with leaders from across the country!
• Cultural celebrations including Day of the Dead & Cinco de Mayo to name a few 
• The possibility of owning your own franchise or joining our corporate office in future 

We appreciate diverse experience, but specifically we are looking for candidates that have:  

• Demonstrated leadership experience in a fast-paced, high-energy setting  
• Strong financial and commercial acumen, with the ability to identify sales and P&L opportunities and collaborate on actionable strategies with the team
• Previous success in meeting KPI’s
• Proven track record of delivering outstanding customer service  
• Exceptional interpersonal and communication skills 

Click the "I'm Interested" button to express your interest in joining our team!  

We’re committed to providing a safe and secure environment for our team and guests. To support this commitment, we may conduct background checks including Police Checks and employment verification as part of our recruitment process. 

About the Role: We are seeking a dynamic Project Manager Service Reviews to join our Corporate Services team at the City of Greater Geelong. In this pivotal role, you will facilitate, support, and drive continuous improvement for service reviews across the organisation. Your focus will be on ensuring that service reviews align with the City's Service Review Framework and Project Management Framework, enabling robust decision-making by the Executive Leadership Team and Council. As the subject matter expert for the service review program, you will support and advise project teams, ensuring effective delivery and stakeholder engagement.
Work type: 2 years fixed term - full-time Classification: Band 7 $100,064 - $110,990 pa plus super
Key Responsibilities:

Support the Manager Corporate PMO in delivering the Citys service review program according to the Service Review Framework.
Facilitate the development of scope, objectives, milestones, and deliverables for each service

... Click here to view more detail / apply for Project Manager Service Reviews 7 Nov 2024

04th October,
Join our team at Patterson Cheney Trucks, recognised as the Isuzu Trucks Dealer of Excellence and AIA Automotive Employer of the Year for /.    Due to an internal promotion, we seek a dedicated, experienced individual to fill the Truck Dealership Assistant Service Manager position.    About the Role: As the Truck Dealership Assistant Service Manager, you will play a vital role in supporting the Service Manager and ensuring the smooth operations of our service department. Key responsibilities include:

Overseeing day-to-day service operations
Upholding Patterson Cheney's exceptional service standards
Identifying opportunities for continuous improvement
Ensuring customer satisfaction and maximising sales
Collaborating with the parts department
Handling customer inquiries and complaints with professionalism
Maintaining accurate service records
Implementing and maintaining department policies and procedures
Staying informed on industry trends in truck maintenance and repair
  
About
... Click here to view more detail / apply for Dealership Truck Assistant Service Manager

The Operational Manager oversees daily operations of the NDIS business, ensuring high-quality, compliant service delivery that aligns with NDIS standards. This includes team management, client relations, financial oversight, and continuous improvement to optimize processes.
Key Responsibilities:
• Operations:• Manage day-to-day NDIS services, rostering, scheduling, and process improvements.
• Team Leadership:• Lead and develop team members, fostering a client-centered culture.
• Compliance:• Ensure adherence to NDIS standards, conduct audits, manage incident reporting.
• Client Engagement:• Act as primary contact for clients and external stakeholders.
• Financial Management:• Prepare budgets, track expenses, and manage invoicing.
• Strategic Planning:• Support and execute organizational strategies for growth and improvement.
Requirements:
• Bachelor’s degree in a relevant field (or equivalent experience) with 3-5 years in healthcare or disability management.
• Strong understanding of NDIS standards, compliance, and financial management.
• Leadership, communication, problem-solving, and adaptability skills.
• Valid WWCC, National Police Check, and NDIS Worker Screening Check.
The role is essential for maintaining high standards, compliance, and a person-centered approach in NDIS service delivery.

Application to ve submitted to: [email protected]

Date Posted:
Country: Australia
Location: LOC : 2-12 Montague Street, South Melbourne VIC , Australia
At Otis, it?s our people that make us different. Join the Otis family, where collaboration, innovation, and empowerment help each individual and the company reach new heights.
Come and join OTIS today and be part of the Forbes World's Best Employers!
About You
We are currently looking for a sales-focused  Service Account Representative (SAR)  based in our  South Melbourne office in  Victoria.
In this role, you would be responsible for selling OTIS's range of maintenance products and services and maintaining good customer relationships for all accounts assigned to your portfolio with the aim of growing the Service business in the respective area. 
You are excited about proactively maintaining regular face-to-face contact with Otis Customers and ensuring that all selling activities, including prospecting, presenting, proposing, tendering, securing, and processing, meet the ... Click here to view more detail / apply for Service Account Representative

About the role


ARC is seeking a Residential Area Manager with exceptional leadership capabilities to lead and manage our McGraths Hill, Wetherill Park, Smeaton Grange, Narellan and Bathurst sites as well as a Key Account Manager.
This role involves multi-site leadership, ensuring safe and efficient operations whilst managing a large and growing portfolio of customers in the residential segment. You will be a proven sales leader who can optimise processes for maximum efficiency and effectiveness and successfully drive sales performance. You will have the opportunity to make your mark executing and delivering on exciting business growth plans and capital investment.
Priorities of role:  

Senior leadership of Distribution and Sales staff, promoting a high-performing culture
Lead and execute strategies to achieve operational excellence
Champion








... Click here to view more detail / apply for Area Manager ? Residential

Join us in driving impactful change by transforming the NSW electricity system!
Use your critical thinking and financial analysis skills to manage the funding facilities for the delivery of EnergyCos multi billion dollar capital program

Permanent full-time role at 35 hours per week plus FlexTime
Sydney or Newcastle location
Hybrid working from home and office supported
Salary from $161,614 to $179,232 plus super and leave loading

EnergyCo NSW is spearheading the transition to renewable energy to deliver clean electricity to the people of NSW as coal-fired power stations near closure.
About the Opportunity
Our EnergyCo NSW Finance and Operations team is currently seeking to appoint a Senior Manager Transmission Acceleration Facility (TAF) and Regulatory to support the Chief Financial Officer to manage and oversee the TAF including managing EnergyCos regulatory submissions (such as the annual Contribution Determination) and ensuring
... Click here to view more detail / apply for Senior Manager TAF and Regulatory ? EnergyCo Newcastle, Sydney 11 Nov 2024

Start your leadership journey with ALDI! From driving sales, to serving customers and supervising staff, our Duty Store Managers always lead from the front.

Your purpose is ensuring our store runs smoothly during your shift. You'll be supporting and guiding team members, handling customer inquiries and working collaboratively as part of the store management team. All the while, you'll be honing your leadership skills and truly making a difference for your team and our customers.

The specifics? Here's what you’ll be doing:

• Opening and closing the store and supervising shifts
• Offering feedback to the team that's clear, constructive, and inspiring
• Assisting in training and onboarding team members
• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Keeping a keen lookout for any incidents or hazards to keep everyone safe

23rd April,
Our client is a leading supplier of premixed concrete, aggregates, and sands to the commercial, industrial, civil and residential construction sectors. With plants and quarries, They are a respected brand, employing over people and together provide cement, lime, concrete, aggregates, concrete products and industrial minerals nationally. If you have a passion for customer service and a talent for problem solving and prioritizing workload, then this is the opportunity for you! This is very similar role to a fleet controller in transport however, also involves batching the concrete in the Agitator trucks. What we are looking for / Requirements

Reliable, strong work ethic
Previous experience in a similar role is preferred, or a willingness to learn, physically fit and confident working with computers;
Experience in Jonel or Command batching systems preferred;
Demonstrated ability to priorities work effectively in an environment of constant change'


... Click here to view more detail / apply for Admin / Customer Service / Concrete Batcher / Front end loader Operator

As a Department Manager you are responsible for supporting the Sales?and Profit goals by setting a plan for your?department to deliver a Great Customer?Experience in line with your store.?You ensure you have a Great Team and?support their development, working with succession planning, talent development and?structured performance management for?your team based on results, values, and?leadership.?? 
Key responsibilities: 

Regularly analyse and follow up Sales & Profit KPIs for your department and together with the Visual Merchandisers you take action to maximise sales.
Drive Hello Member program in line with country goals.
Ensure your department continuously meets H&M standards and follow this up using the Customer Experience Tool.
Together with your Visual Team, you ensure the implementation of the Commercial Handbook.
Evaluate and manage the performance of your team; give regular feedback, execute performance development reviews, development plans, follow-up and take any appropriate action to improve
... Click here to view more detail / apply for Department Manager

Join Our Team at Northern Star Mining Services Mount Charlotte Operations! Northern Star Mining Services is seeking passionate individuals to join our dynamic service crew team at our Mount Charlotte Operations. This is your chance to be part of a company that values your skills with great perks! Position Details:

Job Title: Operator Service Crew
Location: Mount Charlotte Underground Operations Kalgoorlie, WA
Employment Type: Permanent Full Time
Key Responsibilities:

Experience in installing underground services
Operating an Integrated Tool Carrier to move various items from the laydown yard to underground locations.
Perform daily workplace inspections and pre-start checks for all vehicles and mobile equipment
Install, maintain, and repair all underground services e.g.: air/water/pump lines, ventilation bags, secondary fans, temporary electrical cables, submersible pumps in sumps, Mono pumps, and clean / maintain explosive





... Click here to view more detail / apply for Service Crew

We are seeking a motivated professional with a passion for service to join our Hotel Service Manager team.

We have a number of different manager roles available including Night Manager, Assistant Manager, Front Office Manager, Operations Manager, and Housekeeping Manager.

We are hiring for multiple positions across regional Australian locations outside of Sydney, Melbourne, and Brisbane.

As our next Night Manager, you will:
• Provide support, leadership and guidance to the Front Office overnight team
• Coordinate the work flow of the front office night team to ensure that the front office is covered at all times, including meal breaks
• Completion of property specific night audit procedures
• Carry out floor checks, where possible
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Check guests in and out of the Property accurately and in a timely manner
• Answer all telephone calls within three rings in a professional manner according to brand standard
• Record guest comments for the information of the Head of Department
• Ensure accuracy and balancing of till and the department cash float
• Prepare and distribute daily reports
• Document all transactions and alterations to accounts
• Carry out transactions foreign currency accurately
• Collect payment of accounts and issue receipts accordingly
• Ensure all guest details are fully updated on PMS system to ensure Property information is correct
• Ensure guests who are not ALL members are briefed on features and benefits and signed up to the loyalty program
• Ensure a thorough and clear handover of information to Team Members on the following shift in order to ensure continuity of service.

As our next Assistant Manager, you will:
• Supervision, support and training of Front Office Team Members to ensure standards and procedures are observed
• Ensure that all company and department policies and procedures are understood by all Team Members
• Ensure effective communication of new or updated information regarding policies, rates or general Property information
• Conduct departmental meetings to brief Team Members on activities and discuss any issues relevant to the shift.
• Carry out all front office reception duties as required
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Ensure all revenue for the day is accounted for with daily summary being completed to balance daily activity
• Assist in the preparation of Team Member rosters, ensuring that optimum number of Team Members is achieved within budget
• Assist in the recruitment and selection of Team Members for the department, when required
• Conducts timely Performance Development Appraisals for Front Office Team Members
• Organise skills training for Front Office Team Members in conjunction with the Human Resources
• Implement strategies to increase the productivity and morale within the Department in conjunction with the Head of Department
• Ensure a thorough and clear handover of information to Supervisory Team Members on the following shift

As our next Operations Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Assists the General Manager in ensuring a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all unit owners
• Maintain a strategic business perspective
• Ensures a smooth, efficient day-to-day operation of the Property.
• Assists the General Manager in the direction of the property services and operations, liaising with all Departments as required.
• Relief coverage for the General Manager in their absence.
• Provides essential feedback to the General Manager on the status of the property operations and the departments.
• Provides ongoing guidance, leadership and support to the General Manager, Heads of Department and Front Line team.
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times.
• Deal effectively with guest complaints and feedback in an efficient and professional manner.
• Conducts regular Head of Department meetings to improve and maintain guest service standards and record minutes of these meetings.
• Recommends and implements revenue strategies to improve guest comfort and ensure innovation of service levels are maintained.
• Ensures departments are ready for peak service periods and are staffed accordingly.
• Be conversant with all tiers of the rate structure.
• Liaison with Sales & Marketing to maximise sales opportunities by effective promotion, advertising and marketing.
• Cultivation and maintenance of a positive sales culture maximising up-selling and on-selling.

As our next Front Office Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Works with the General Manager to ensure a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all key stakeholders
• Maintain a strategic business perspective
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Accountable to the General Manager for the productivity of the department, within the budgetary guidelines
• Recommends and implement strategies to improve guest comfort
• Prepares schedules for renovation of guest rooms, in conjunction with Housekeeping and Maintenance Managers as required
• Work closely with the Housekeeping Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
• Be aware and enforce the Privacy Act with respect to all guests

As our next Housekeeping Manager, you will:
• Plan and coordinate all work activities in the Housekeeping department ensuring all tasks are completed at or above the required standard and within specified timeframes
• Accountable to the General Manager and Operational Housekeeping Manager for the productivity of the department, within the budgetary guidelines
• Carry out regular inspections of all areas of the property in conjunction with the Maintenance Manager to ensure that all facilities are being cleaned and maintained according to Health and Safety standards
• Ensure that the department is prepared for any changes in business levels.
• Maintain the appearance and cleanliness guest rooms and Property grounds, ensuring maximum guest comfort at all times
• Work closely with the Rooms Division Manager / Front Office Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
Liaises with outside contractors with regard to laundry and cleaning material services
• Order and control all Housekeeping inventory, including chemicals, linen and supplies
• Prepares schedules for renovation of guest rooms, in conjunction with Front Office and Maintenance Managers as required

What we are looking for:
• A vibrant, and outgoing personality in order to engage with guests and ensure they have a memorable stay
• The ability to maintain a high level of personal presentation as an ambassador for the hotel at all times
• The flexibility to work shifts including early mornings, evenings and weekends
• A person with proven leadership experience within a hotel environment
• Knowledge of Sihot PMS advantageous

Assistant & Night Manager Annual Base Salary: $73,359.00 - $77,000.00 ???????(gross)
FOM, Operations & Housekeeping Manager Annual Base Salary Range - $73,359.00 - $85,000

We are seeking a motivated professional with a passion for service to join our Hotel Service Manager team.

We have a number of different manager roles available including Night Manager, Assistant Manager, Front Office Manager, Operations Manager, and Housekeeping Manager.

We are hiring for multiple positions across Sydney, Melbourne, and Brisbane!

As our next Night Manager, you will:
• Provide support, leadership and guidance to the Front Office overnight team
• Coordinate the work flow of the front office night team to ensure that the front office is covered at all times, including meal breaks
• Completion of property specific night audit procedures
• Carry out floor checks, where possible
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Check guests in and out of the Property accurately and in a timely manner
• Answer all telephone calls within three rings in a professional manner according to brand standard
• Record guest comments for the information of the Head of Department
• Ensure accuracy and balancing of till and the department cash float
• Prepare and distribute daily reports
• Document all transactions and alterations to accounts
• Carry out transactions foreign currency accurately
• Collect payment of accounts and issue receipts accordingly
• Ensure all guest details are fully updated on PMS system to ensure Property information is correct
• Ensure guests who are not ALL members are briefed on features and benefits and signed up to the loyalty program
• Ensure a thorough and clear handover of information to Team Members on the following shift in order to ensure continuity of service.

As our next Assistant Manager, you will:
• Supervision, support and training of Front Office Team Members to ensure standards and procedures are observed
• Ensure that all company and department policies and procedures are understood by all Team Members
• Ensure effective communication of new or updated information regarding policies, rates or general Property information
• Conduct departmental meetings to brief Team Members on activities and discuss any issues relevant to the shift.
• Carry out all front office reception duties as required
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Ensure all revenue for the day is accounted for with daily summary being completed to balance daily activity
• Assist in the preparation of Team Member rosters, ensuring that optimum number of Team Members is achieved within budget
• Assist in the recruitment and selection of Team Members for the department, when required
• Conducts timely Performance Development Appraisals for Front Office Team Members
• Organise skills training for Front Office Team Members in conjunction with the Human Resources
• Implement strategies to increase the productivity and morale within the Department in conjunction with the Head of Department
• Ensure a thorough and clear handover of information to Supervisory Team Members on the following shift

As our next Operations Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Assists the General Manager in ensuring a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all unit owners
• Maintain a strategic business perspective
• Ensures a smooth, efficient day-to-day operation of the Property.
• Assists the General Manager in the direction of the property services and operations, liaising with all Departments as required.
• Relief coverage for the General Manager in their absence.
• Provides essential feedback to the General Manager on the status of the property operations and the departments.
• Provides ongoing guidance, leadership and support to the General Manager, Heads of Department and Front Line team.
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times.
• Deal effectively with guest complaints and feedback in an efficient and professional manner.
• Conducts regular Head of Department meetings to improve and maintain guest service standards and record minutes of these meetings.
• Recommends and implements revenue strategies to improve guest comfort and ensure innovation of service levels are maintained.
• Ensures departments are ready for peak service periods and are staffed accordingly.
• Be conversant with all tiers of the rate structure.
• Liaison with Sales & Marketing to maximise sales opportunities by effective promotion, advertising and marketing.
• Cultivation and maintenance of a positive sales culture maximising up-selling and on-selling.

As our next Front Office Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Works with the General Manager to ensure a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all key stakeholders
• Maintain a strategic business perspective
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Accountable to the General Manager for the productivity of the department, within the budgetary guidelines
• Recommends and implement strategies to improve guest comfort
• Prepares schedules for renovation of guest rooms, in conjunction with Housekeeping and Maintenance Managers as required
• Work closely with the Housekeeping Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
• Be aware and enforce the Privacy Act with respect to all guests

As our next Housekeeping Manager, you will:
• Plan and coordinate all work activities in the Housekeeping department ensuring all tasks are completed at or above the required standard and within specified timeframes
• Accountable to the General Manager and Operational Housekeeping Manager for the productivity of the department, within the budgetary guidelines
• Carry out regular inspections of all areas of the property in conjunction with the Maintenance Manager to ensure that all facilities are being cleaned and maintained according to Health and Safety standards
• Ensure that the department is prepared for any changes in business levels.
• Maintain the appearance and cleanliness guest rooms and Property grounds, ensuring maximum guest comfort at all times
• Work closely with the Rooms Division Manager / Front Office Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
Liaises with outside contractors with regard to laundry and cleaning material services
• Order and control all Housekeeping inventory, including chemicals, linen and supplies
• Prepares schedules for renovation of guest rooms, in conjunction with Front Office and Maintenance Managers as required

What we are looking for:
• A vibrant, and outgoing personality in order to engage with guests and ensure they have a memorable stay
• The ability to maintain a high level of personal presentation as an ambassador for the hotel at all times
• The flexibility to work shifts including early mornings, evenings and weekends
• A person with proven leadership experience within a hotel environment
• Knowledge of Sihot PMS advantageous

Assistant & Night Manager Annual Base Salary: $73,359.00 (gross)
FOM, Operations Manager, Housekeeping Manager Annual Base Salary Range - $73,359.00 - $85,000.00 (gross) based on experience and qualifications