Key Responsibilities:

• Manage and maintain both hard (building maintenance, HVAC, electrical, plumbing, etc.) and soft services (cleaning, security, waste management, landscaping, etc.).
• Supervise a team of staff and contractors, ensuring high standards of service delivery and compliance with safety regulations.
• Develop and maintain strong relationships with key stakeholders, building occupants, and external contractors.
• Proactively identify and resolve facility issues, ensuring minimal disruption to operations.
• Budget management, procurement, and vendor negotiations to ensure cost-effective solutions.
• Foster a culture of excellent customer service within the team.
• Drive innovation and develop strategic initiatives to improve the efficiency and effectiveness of facilities and services.
• Ensure compliance with all relevant regulations, health and safety, and environmental guidelines.
• Provide regular reports to the client and Sodexo management on service delivery, site performance, and key issues.

Key Requirements:

• Proven experience in facilities management, ideally in a similar-sized building.
• Strong understanding of both hard and soft services operations.
• Excellent relationship-building and customer service skills to manage interactions with tenants, clients, and contractors effectively.
• Leadership experience with the ability to motivate and manage teams.
• Strong problem-solving skills and attention to detail.
• Excellent communication skills (both written and verbal).
• Ability to work independently, as well as part of a team.
• Knowledge of local building codes, safety regulations, and environmental sustainability practices.

This is your opportunity to join our team of forward-thinking, change-making individuals. Operating at the intersection of health and tech, you'll help us shape the future of healthcare. 

Our Mission

Healthengine’s mission is to improve access to healthcare by helping Australians find and connect with all primary care providers. We strive to achieve this through Australia’s leading healthcare marketplace, bringing together over 4 million active Australians, and more than 10 thousand practitioners that are powered by our technology - and growing.

We’re all patients, right? So, it’s easy to get behind a mission that seeks to improve the healthcare experience for all Australians. 

The Gig

The purpose of this role of Product Manager is to take ownership of the products within their portfolio, from ideation through to launch and ongoing optimisation. Some of the key responsibilities of the gig are outlined below.

Responsibilities:

• Inform product vision, strategy, and roadmap based on customer needs, market trends, and business goals; and communicate these to a wider audience.
• Work with stakeholders to gather and document product requirements and ensure alignment with business objectives.
• Prioritise features and enhancements based on business value, customer impact, and technical feasibility.
• Collaborate with development teams to translate requirements into actionable tasks and ensure timely delivery of product features.
• Conduct market research and competitive analysis to identify opportunities and inform product decisions.
• Collect and analyse user feedback to identify areas for improvement and inform product iterations.
• Define and monitor key performance indicators (KPIs) to measure product success and identify areas for optimization.
• Regularly update stakeholders on product status, progress, and upcoming releases.
• Oversee product release cycles, including planning, coordination, and communication with relevant teams.
• Identify and implement process improvements to enhance product development efficiency and effectiveness.

About You

You're the kind of person who takes accountability in a fast-paced, autonomous and flexible environment. Fast may be your default (like us!) but you never, ever compromise on what’s important, willing to take a steady, more informed approach when it comes to maintaining the trust of our team and customers. You handle change like a pro, and continuous improvement is a way of life. You are not afraid to speak up and share your thoughts respectfully, with the intention of making positive change. You take initiative and drive your own learning journey without waiting for someone to point you in the right direction. And ultimately, you care: about people, health and innovation. 

Experience you’ll bring:

• 5+ years experience in product management, product ownership, or a related role
• Preferred prior background in Computer Science, Marketing, Business, or a related field
• Track record of successfully managing product development from conception to launch
• Experience with Agile methodologies
• Strong understanding of software development processes and technologies
• Proficiency in using product management tools (e.g., Jira, Confluence, Trello, Aha!)
• Familiarity with UX/UI design principles
• Excellent communication and interpersonal skills
• Analytical and problem-solving capabilities
• Ability to manage multiple priorities and work under pressure

Additional Information

The perks behind the work

Healthengine is where you’ll be your best self. You’ll collaborate with smart, interesting people who will challenge you to be better. You will learn a lot and grow even more. Healthengine is the ideal workplace to bring ideas, make change and leave a lasting impact on your team and the industry. 

In addition to an array of growth opportunities, we also offer:

• A hybrid workplace that offers flexibility to balance work and life
• A vibrant social calendar of events, quarterly team-building activities and more
• Unlimited coffee and snacks, and a subsidised vending machine in our Perth office 
• Awesome discounts and salary packaging options through our benefit partner, Maxxia
• Access to learning resources to develop your personal and professional skills 
• Workplace wellness program, including extra leave and access to EAP and other wellbeing resources
• Extra leave so you can recharge and focus on your wellbeing 
• Support for you when it comes time to grow your family with paid parental leave

We're proud to share that Healthengine ranked 13th Best Workplace in Technology 2023 and are a certified Great Place to Work in Australia 2024.

Diversity and inclusion

At Healthengine, we believe in the power of a diverse work environment to fulfil our mission and better serve our providers and patients. We’ve created a culture that genuinely values diverse perspectives and backgrounds, knowing that our differences can inspire new ideas. We are fully committed to building and maintaining our inclusive environment where all voices are respected and heard. If you think you have what it takes but don't check all the boxes, reach out anyway - we’d love to hear from you.

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*As we approach the holiday season, our team will be enjoying a well-deserved break. We’re excited to welcome applications for this role, but please note that we won’t be reviewing applications until mid-January. Rest assured, we’ll be in touch with all applicants as soon as possible in the new year. Thank you for your patience.

The Category Manager at Open Universities Australia (OUA) is a key role responsible for managing and growing specific categories of academic offerings. This role involves understanding and forecasting the demands and needs of both students and university partners, identifying potential opportunities, and developing strategies to meet these needs and drive growth.

Here's a glimpse into your day-to-day

• Develop and implement category strategies based on detailed demand planning and forecasting, aimed at driving growth and profitability.
• Utilise data-driven methods to identify and assess new market opportunities within the category, based on student demands and trends in the higher education sector.
• Collaborate with university partners to develop new academic offerings that align with category strategies and meet the projected demands of students.
• Manage relationships with university partners, effectively communicating demand forecasts and working together to optimise course load and offering.
• Work with marketing and sales teams to promote academic offerings within the category, based on understanding and forecasting of student demands.
• Analyse category performance, demand planning accuracy, and student feedback, developing detailed reports for senior leadership.
• Stay current on industry trends and competitive landscape to inform category strategies and demand forecasts.
• Coordinate with other departments to ensure alignment of category strategies with overall business objectives and capacity planning.

If you're ready to make an impact, here's what we're looking for:

• Bachelor’s degree in Business, Marketing, or related field. A degree in a field that emphasises data analysis, such as Statistics or Economics, would also be advantageous.
• Proven experience in category management, product development, demand planning, or a related field.
• Strong understanding of the higher education market and student needs.
• Excellent analytical and strategic thinking skills, with the ability to create accurate demand forecasts and develop effective category strategies.
• Strong communication and relationship-building skills.
• Ability to work cross-functionally and influence without authority.
• Proficiency with data analysis tools and software, and experience with demand forecasting tools and methodologies.
• High level of competency in technical aspects of category management, including demand planning and forecasting, data analysis, and strategic planning.

What do we offer?

• Not-for-profit salary packaging benefits, annual individual and company incentives.
• Discounted gym memberships and health insurance.
• Learning and training opportunities.
• Subsidised study opportunities.
• Paid subscription to Calm as part of our commitment to health and wellbeing.
• Inclusive leave policy to swap and recognise significant events that fall outside of our public holidays.
• Workation leave – work remotely anywhere for 10 days of the year.

OUA is committed to fostering an inclusive and diverse workplace, reflecting the diversity of the marketplace we serve. We encourage candidates from all backgrounds to apply, even if they don't meet all the requirements listed. We value unique perspectives and experiences that can contribute to our mission of helping students transform their lives.

• We work across Retail, Health, Education, Defence, Infrastructure and Natural Resources.
• Collaborate and develop good relationships with clients and stakeholders internally and externally
• Responsible for pre and post-contract quantity surveying duties including preparation of cost estimates, procurement and tendering, contract administration, variation, final account, etc.
• Completing feasibility studies and writing procurement reports
• Estimating and cost planning to include producing and presenting the final cost plan
• Tendering and procuring, including managing the pre-qualification stage, producing the tender list, putting the preliminaries together, tender analysis, producing the tender report and compiling the contractual documents
• Taking personal responsibility for making cost checks and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place
• Producing monthly post contract cost reports and presenting them to the client
• Interfacing with the client and other consultants, at all project stages.

What will you be doing?

• Assist and oversee the day-to-day operations of the hotel team
• Supervise and monitor hotel team members with true leadership ability that motivates the entire team
• Take initiative to ensure all interactions with our guests are positive and productive.  
• Ensure the smooth and efficient running of the Hotel's operation in absence of the General Manager/ Front Office Manager with a high level of customer service provided at all times.
• Actively resolve complaints and challenges presented by guests/customers to reach a win-win situation.
• Ensure there is management support and presence visible on Front Desk and in the lobby during key times throughout the day.  
• Process and assist with check-in and check-out of guests.
• Respond to and coordinate emergency situations.

This is a field service engineering position, primarily based at Sydney Airport, responsible for maintaining and repairing Smiths Detection’s X-ray and trace detection equipment using hand and power tools, as part of Smiths Detection’s 24/7 rotating shift roster. This position requires face-to-face customer-interaction and a high level of team orientation, with a proactive approach to seeking and sharing technical knowledge. The ability to work autonomously and across all of the allocated shift rotations/times are also essential requirements.

Duties And Responsibilities: 

• Troubleshooting, servicing and repairing X-ray and trace detection equipment
• Proactively completing preventative maintenance tasks according to service contracts and schedules Responding to equipment faults and other corrective maintenance requirements according to service contracts and key performance indicators
• Testing components and circuitry of X-ray equipment using a multimeter, computer/laptop and the inbuilt equipmentsoftware
• Diagnosing the root cause of mechanical, electrical and electronics related equipment faults (involving 24 volts or less) 
• Replacing belts, rollers, motors and other mechanical components within X-ray equipment
• Replacing and manoeuvring X-ray sources (ie. generators) and other heavy parts using lifting aides
• Opening machines to inspect, vacuum, clean, de-grease, repair and replace internal parts 
• Installing new equipment, independently and alongside Smiths Detection’s programs and installations teams and various subcontractors and customer-stakeholders • Completing field service related documentation and reports
• Completing technical, safety, compliance and other job related trainings, online and in-person
• Maintaining a clean/tidy work station and work environment
• Responding to queries from customers, vendors, subcontractors and internal stakeholders, verbally and in writing, in a timely and professional manner, independently
• Consuming spare parts from the warehouse/storage area and promptly updating the associated records in the IT software tracking system
• Joining regular internal team meetings and safety briefings
• Ensuring that tools and testing equipment is maintained and calibrated
• Analysing field service data trends and recommending process and equipment improvements
• Contributing to continuous improvement projects and initiatives 
• Providing training and support to new joiners and junior-level field service team members
• Leading safe-work practices and ensuring the safety of junior-level field service team members
• Reporting and escalating day-to-day issues to more senior field service team members or management in a timely manner
• Other duties as required