Your OrganisationCome and join a collaborative and supportive team that works with purpose to empower its customers to be confident about their financial future. Established in 1959, G&C Mutual Bank has grown to be one of Australia’s strongest customer-owned banks. Customer focussed and values-driven, we make responsible, ethical decisions that benefit our customers and the community. Our profits are reinvested to provide better products and services for our customers. If that ethos resonates with you, we’d like to hear from you. Experience the G&C Mutual Bank difference – It’s your bank, because you own it.Your OpportunityOur Newcastle Service Centre currently has an excellent career opportunity for a full time Customer Service Officer. The position will see you assisting our walk-in customers and those who interact with us through our contact centre via phone and online channels.You'll be joining a small team who are focussed on providing our customers with a consistently professional and friendly service experience. The key aspects of…

Click here to view more detail / apply for Customer Service Officer

About UsG’day Group G’day Group is the undisputed leader in regional travel, with over 85 properties across Australia’s most sensational destinations. We have a range of the best accommodation to bring people, places, and communities closer together. El QuestroSay g’day to more of Australia and join us at El Questro, the heart of the Kimberley. Set amid the vast and ancient landscape of Western Australia’s East Kimberley, this tourism icon is one of Australia’s last true frontiers. We are proud co-custodians of this treasured site, with its deep gorges and majestic ranges, to thermal springs, mud and salt-flats, rainforests, and cascading waterfalls. Join our team and immerse in an outback experience that combines luxury and adventure to connect people to nature, networks and communities.  The RoleOverseeing the housekeeping department at all three properties based at El Questro Resort. Direct a medium sized team to ensure all guest accommodation is serviced daily in line with the operational checklists.DutiesComplete…

Click here to view more detail / apply for Housekeeping Manager - El Questro

About the Company
My client is a dynamic forward- thinking construction company specialising in delivering high quality construction projects across Wagga and surrounding areas. They are a family owned and operated local business who specialise in commercial, domestic, renovations, home improvements and interior design.
About the role
As the site Manager you will report to the Project Manager delivering a Commercial development in Wagga
Your duties will include:

Keeping the Project manager to date on-site matters
Ability to learn and problem solve under pressure
Strong client engagement
Ordering materials
Manage laboring staff
Program on-site workflow
Client engagement

You will need to be able to demonstrate:

Minimum 2 - 3 years experience in Commercial Construction as a Site Manager Experience working for a dynamic and established builder
Understanding of construction regulations.

You will need

All relevant qualifications such as white card, silica
Clear police check
You will need to able to pass medical check

The ideal candidate will have have demonstrated experience within the Australian market. If you have worked in commerical projects with a proven track record. Click apply now or you can call Jasmine on 0419 013 883

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Please click here to apply.

Royal Brisbane Institute of Technology /Royal Brisbane International College Quality Assurance and Compliance Manager Needed

We, at Royal Brisbane Institute of Technology / Royal Brisbane International College are in Westbrook, Queensland.

We are introducing new courses and our mission is to deliver quality courses and teaching based on morals and values. Our college is closely affiliated to Pure Land Learning College Association Inc, Buddhist centre which follows the teachings of Venerable Master Chin Kung.

To achieve this vision, we seek a Full-time Quality Assurance & Compliance Manager

About the role

As Quality Assurance & Compliance Manager, you will be responsible for ensuring the training and assessment systems meet all requirements of the rules of evidence and principles of assessment so students can be assessed and issued with qualifications.

You will be in charge of establishing ties and partnership with other high-quality education providers within the VET and Higher Education Sectors and with Education Agencies. Your primary role will be to ensure consistent high quality of policies and procedures, partnership management, software and learning systems, validation and documentation.

Responsibilities


Design & maintain quality assurance, tools and processes for education systems



Ensuring policies and procedures are in accordance with the VET Quality Framework, government contracts and organisational needs.



Prepare reports, correspondence and present on quality assurance data and compliance activities to a range of internal and external stakeholders including the Board, Management, CEO and government bodies.



Ensure resources meet all the necessary standards/regulatory requirements



Consult with key product specialists to seek final quality assurance approval of materials



Work closely with the product development team and provide advice to mitigate any issues to satisfy quality and compliance standards



Maintaining systems objectives (PRISMS, JobReady, ASQA Net, etc as necessary



Ensure stakeholders engagement to main workflow and quality outputs


Qualification / Experience


Relevant Bachelor’s degree



At least 3 years’ experience in Quality Assurance and Compliance


Skills preferred:


Experience in compliance with the records, information and knowledge management requirements



Monitoring and adaptation of policies and procedures



Knowledge of ASQA standards and audits



Experience in managing compliance reporting systems



Practising Buddhist



Must be able to read, write and converse in Mandarin.



Able to speak some Chinese Dialects, i.e. Hokkien, Teochew, and Cantonese


Salary: $60,001 - $80,000

Application Deadline: 19/04/2024

Job Types: Full-time, Permanent

Salary: $60,001.00 – $80,000.00 per year

CBL Hotel Management Pty Ltd is looking for a qualified and experienced Full-time Restaurant Manager to join our team.
Salary Range – $70,000 - $75,000
Business Location – Ararat, Victoria, 3350
Multiple positions available

Responsibilities
• Coordinating daily restaurant management operations
• Planning and organising special functions.
• Arranging the purchasing and pricing of goods according to budget
• Ensure compliance of dining facilities with health and safety regulations.
• Planning menus in consultation with Chefs.
• Organize and supervise shifts.
• Maintaining records of stock levels and financial transactions
• Conferring with customers to assess their satisfaction with meals and service.
• Selecting, training and supervising waiting and kitchen staff
• May take reservations, greet guests and assist in taking orders.

Skills and Qualifications
• AQF associate degree, Certificate III, Certificate IV, or Diploma certification in relevant Hospitality and business qualification.
• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
• Able to organise and control the operations of a restaurant to provide dining and catering services.
• Ability to work Full Time
• Flexible to work on a rotating roster.
Please include a current resume and supporting documents to your application. Three current referees would be required. Email your CV to [email protected].

Company Overview:
Fletcher International Exports stands as a cornerstone in Australia’s lamb and sheep meat industry, renowned for its comprehensive processing and exporting capabilities. As a privately-owned entity, Fletcher International specializes in processing lamb and sheep meat products, along with trading wool, sheepskins, and a range of high-quality by-products. With a steadfast commitment to vertical integration, our company ensures a consistent supply of premium crossbred lambs year-round, complemented by direct grain sales to global export markets. At Fletcher’s, our workforce is our driving force, and we invest significantly in their development to uphold industry-leading standards and deliver safe, superior products worldwide.

Role Overview:
As the Customer Service Manager, you will spearhead the orchestration and oversight of our contact centre operations, focusing on enhancing customer services and fostering robust customer relationships.

Key Responsibilities:
Develop and refine policies, programs, and procedures pertaining to customer relations and service offerings.
Ensure optimal operational performance within the contact centre to uphold efficiency and service excellence.
Provide leadership, guidance, and constructive feedback to team members, actively contributing to recruitment efforts as needed.
Effectively manage, motivate, and cultivate the skills of customer service staff to ensure top-tier service delivery.
Strategize and implement post-sales services to gauge customer satisfaction, ensure product performance, and continually enhance service standards.
Collaborate with internal departments, service partners, and customers to identify, address, and exceed customer expectations.
Indicative Skill Level:
Preferred qualifications align with ANZSCO Skill Level 2 and may include an AQF Associate Degree, Advanced Diploma, Diploma, or equivalent. Alternatively, a minimum of three years of relevant experience may substitute formal qualifications, supplemented by on-the-job training as required.

Join us at Fletcher International Exports, where your passion for customer service meets unparalleled opportunities for growth and impact in the global market landscape.

Job Type: Full-time, Permanent
Salary: $70,000.00 – $100,000.00 per year

Schedule:
8 hour shift
Monday to Friday

Application Deadline: 24/04/2024

About the company As one of the largest employers in the NT, our client who supply the electricity generation and retail services across the region are seeking an experienced Customer Service professional working to join their after hours contact centre located at East Arm. Overview Join our team based at System Control in East Arm as an Afterhours Customer Service Officer, working 22.5 hours per week on a 4-day rotating roster. You will be responsible for providing exceptional customer service support during the after-hours period from 4 pm to 10 pm. This role entails addressing inquiries related to billing, connections, accounts, and general queries via email, phone, and webchat. Additionally, you will be engaged in some administrative tasks. This position is ideal for tertiary students seeking afternoon or evening employment. What you will bring... The ideal candidate will possess the following attributes: • Commitment to a consecutive 4-day rotating roster. • Excellent verbal communication skills…

Click here to view more detail / apply for A/hours Customer Service - Utilities

About you You are a motivational team player who is ready to take on more responsibility in the retail team. You will work cooperatively with your Store Manager and team to ensure the store is running at 100% at all times. Your impressive customer service experience will ensure you will take a lead role in sales, merchandising and customer satisfaction. What’s in it for you? We want you to keep your passion alive through the generous team member discount and attractive sales bonus programs.  Your responsibilities include: ·         Working with your store manager to assist in driving sales to achieve and exceed budget for your store. ·         Emphasizing technical, merchandising and sales techniques to the team to grow sales within the store. ·         Focusing on store development and implementation of set activities for your store. ·         Assisting the store manager in communicating sales budgets and other feedback to your team. ·         Leading by example through…

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Customer Service roles Geraldton, WA Attention Customer Service, Retail, Banking, Tourism and Hospitality professionals! Are you looking for a change? Employment Services is a rewarding industry where you help people change their lives by assisting them find sustainable employment.Kickstart your career with us and we will support you with intensive training, and help you achieve a Certificate IV in Employment Services or Career Development in the first 12 months of your employment.The role of Employment Coach will require you to work with a caseload of customers with the objective of finding them employment. You will focus on assisting  your customers to improve their capacity to find meaningful sustainable work..The role will also include undertaking marketing of customers to suitable employers and running of group based job search sessions to motivate and promote further job opportunities for customers.About YouTo be successful in the role you will be able to: Demonstrate a passion and drive for helping…

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Sandvik Mining and Rock SolutionsField Service Technician – U/G Coal Mechanical Loaders Our Company and CultureSandvik Mining and Rock Solutions is a business area within the Sandvik Group and a global leading supplier of equipment and tools, parts, service and technical solutions for the mining and construction industries. In 2023, the Sandvik Group had approximately 44,000 employees in more than 160 countries.We conduct business in a sustainable and responsible manner. To achieve this, we always act in line with our high ethical standards, putting safety first and always showing consideration for the environment and the communities in which we operate. The safety and well-being of our employees and the environment are our core values. Finally, we care about others and build relationships based on honesty, respect and trust.At Sandvik, we recognize that we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect.…

Click here to view more detail / apply for Service Technician

Customer Service Superstars Marketown CUSTOMER SERVICE SUPERSTARS MARKETOWN – NEWCASTLE  CUSTOMER SERVICE POSITIONS  WEEKDAY / WEEKNIGHT / WEEKEND SHIFTS AVAILABLE  SUITABLE FOR BOTH JUNIORS AND/OR ADULTS  Mad Mex at Marketown Newcastle is opening soon, and we are on the lookout for energetic customer service superstars to join our team. These roles are open to both JUNIORS and ADULTS looking for a fresh opportunity with a great employer. Candidates with some Hospitality / QSR / Retail experience will be viewed favourably. Full training in our systems and processes will be provided. About the role:  You will deliver amazing, authentic, and attentive customer service experiences.  You will prepare delicious burritos, nachos, and tacos with care and pride.  You will help us keep our restaurant safe, clean, and welcoming for our guests.  You will support your teammates by acting with integrity, compassion, and respect.  To be considered for this role you will:  Possibly have experience in either hospitality, retail, or QSR…

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Assistant Venue Manager Maroochydore/ Full Time ???? Join the Party at TGI Fridays! ????Are you ready to turn the fun up a notch? TGI Fridays seeks an enthusiastic and energetic Assistant Venue Manager to join our sizzling team! Keep reading if you are passionate about great food, incredible drinks, and creating unforgettable experiences!In Australia, we deliver our famous TGI Fridays experience with great American food, cocktails and service. We seek an experienced Operator to manage our restaurant and ensure we have our values and play a crucial role in overseeing daily operations, leading a team, and driving the success of our organisation.The most significant part of our success is our PEOPLE. We are dedicated to building our team with only the best, most passionate and most motivated hospitality professionals worldwide who live and breathe our values!???? What You'll Do: ???? Being a crucial part of TGI Friday's management team, you will be focused on developing…

Click here to view more detail / apply for Assistant Venue Manager

Posted: 21/03/2024 Closing Date: 21/03/2024 Job Type: Permanent - Full Time Location: Pinnaroo Branch Job Category: Agriculture, Nature & Animal,Mining, Oil & Gas,Trades & Services Established in 1957 Emmetts are a leading multi-franchise agricultural equipment group and one of Australia’s largest John Deere dealers. With 15 branches covering the broad-acre, viticulture, horticulture and grounds care farming sectors of Victoria and South Australia we are highly regarded in the farming community and believe the key to our success is the people who work for us!   Our team has a genuine passion for developing integrated farming solutions that help the Australian farming industry be the best it can be. Join us in our purpose to keep farmers, farming! Job Description We are looking for new Diesel Mechanics to join our expanding Service team in Pinnaroo. John Deere are industry leaders in Precision Ag and joining Emmetts as a Diesel Mechanic you will get work with the industries…

Click here to view more detail / apply for Diesel Mechanic Service Technicians - Pinnaroo

Customer Service Consultant Perth North, WA About the RoleWe are looking for staff who will predominantly be handling inbound telephone calls with a strong focus on exceptional customer service.  The role supports a diverse range of customers across Australia who require support with their journey towards employment, education & training across Workskil Australia’s various programs and sites nationally.These positions are being offered on a full time, ongoing basis in our Perth North region. After an initial training and induction period, some flexibility to work from home may also be negotiated!Why come and join Workskil Australia? Work a 9-day fortnight Salary Packaging options Internal career progression Great working culture Gain a Certificate IV in Employment Services or Career Development in your first 12 months of employment Fully-funded and supportive induction and training including the opportunity to travel to meet the rest of your Adelaide-based National Administration Centre team About YouTo be successful in this role, you'll be…

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RETAIL STORE MANAGER ALICE SPRINGS Love Shoes, Love Fashion, Love People   Join Australia's most successful footwear retailer Earn up to $9000 Incentive scheme Opportunity for Career progression Flexible roster, work/ life balance 30% off Staff discounts  Vibrant work culture One of the most important assets to Spendless Shoes is our people. We are looking for the next Superstar to join our successful brand and lead our Team.ABOUT SPENDLESS.....For the past 30 years, millions of happy Australians have chosen Spendless Shoes as their preferred footwear retailer.With over 200 convenient stores, 1,000 amazing team members, and a huge range styles to suit every member of the family, it’s no wonder they call us ‘The World’s Friendliest Shoe People’.  ABOUT THE ROLE..... The Store Managers’ primary role is leading and training of team members, striving for increased sales and wage control through the rotation of stock and delivering the high level of customer service experience. This will ensure that Spendless…

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Overview

Bottle Tree Citrus is a large-scale citrus orchard located in Emerald, Central Queensland, which is focused on the production of premium mandarins, primarily for export markets. The orchard will undergo a substantial development program to provide best in class crop protection, irrigation systems and operational management systems. The development program and the high levels of agronomic management are expected to develop Bottle Tree Citrus into one of Australia’s most productive and profitable citrus orchards.

Role Description
The Irrigation Manager has primary responsibility in assisting programmed annual orchard activities and implementing orchard development activities in relation to irrigation.
This will include:
The implementation and scheduling of orchard irrigation and fertigation programs accurately and on time.
Monitoring and managing the irrigation channel to ensure that adequate water is available for all farm activities.
Monitoring and maintaining the irrigation and fertigation system as well as the infrastructure to ensure it operates to design specifications.
Managing the orchard irrigation and fertigation systems to enable sustainable production uniformity across the orchard by minimising the impacts of irrigation variations between soil types. 
The Irrigation Manager reports directly to (and takes direction from) the Farm Manager whilst working closely with the Assistant Farm Manager, Business Manager, and Farm Hands to maximise orchard productivity.
Attention to detail, effective problem solving, good interpersonal skills, excellent time management and intellectual curiosity are key ingredients. The role is critical in delivering the level of production and performance from the orchard.

Activities, Duties & Responsibilities

Irrigation and Fertigation:

Orchard Health
Liaise (daily) with the Farm Manager to plan, discuss, co-ordinate, and implement irrigation and fertigation programs to maintain and maximise orchard health.
Monitor irrigation management systems to ensure the irrigation system is running efficiently and to design specifications to maximise tree performance.
Identify and prepare a costed plan in a timely manner to address any irrigation or fertigation related issues which may be detrimental to the reliable, efficient and accurate working of the orchard irrigation and fertigation systems.
Assist the Farm Manager, Assistant Farm Manager and Business Manager by continually observing and monitoring tree growth, soil moisture status, tree nutrition and health (e.g. leaf nutrient deficiencies or diseases) and soil health (i.e. soil pH and salinity) etc.
Attend orchard operational, employee and WH&S meetings to report on irrigation, nutrition and disease related issues. 

Water Usage
Regularly record water usage in the orchard and from the water source (Bore and river).
Pressure test the system, flush the system, and inject chemicals as required to ensure the irrigation system is kept free of foreign material and organisms. 

Infrastructure & Maintenance 
Ensure the correct training and operation of all irrigation infrastructure. 
Manage routine maintenance and servicing of soil moisture monitoring equipment, irrigation infrastructure, pumps, motors, and electronics and the irrigation and fertigation systems and keep accurate maintenance records.
Participate in rostered checking of irrigation systems, infrastructure, and dams on weekends, and other ‘out of normal’ hours work as required by the Farm Manager.

Staff Leadership & Training

Daily Activities
Participate in planning the allocation and sharing of labour, plant and equipment and other resources.
As directed, oversee staff and contractors to ensure the company’s safety policies and quality assurance programmes are carried out.
Supervise and train all staff working in orchard irrigation and fertigation to ensure all jobs are carried out correctly, accurately, on-time and within WH&S, food safety quality assurance parameters and that environmental programs are adhered to.

Mentoring Responsibility
Ensure staff are adequately trained to provide backup for critical responsibilities of this role.

New Employees
Induct all new employees under your control before they begin working onsite (this includes all WH&S aspects and completion of the ‘new employee’ pack). 

Workplace Health & Safety (WH&S) Responsibilities
Be responsible for site security and access, including unlocking/locking of gates, sheds etc when directed by the Farm Manager.
Compile and maintain in an orderly manner WH&S compliance and administration records relating to irrigation and fertigation management.
Assist the other irrigation team member to ensure all orchard policies and procedures, WH&S, staff training, quality assurance and environmental programs are adhered to and performed to industry “best practice” maintaining a safe and healthy working environment for staff, contractors and other professionals and visitors.
Report any breaches or problems promptly to the Orchard Manager or the Safety Officer.
Ensure that all visitors to the site are inducted and have signed in, according to Company’s policy and procedures.

Administration 

Orchard Administration
Maintain appropriate and accurate records of the irrigation system and fertigation records and ensure there is quick access to information by other staff when required.
Ensure all fertiliser applied is recorded and allocated accurately to each orchard on the appropriate form.
Use farm specific apps, such as Safe Ag Systems, as specified by the Farm Manager to complete tasks such as checklists, training records, inductions, procedures and policies.
Comply with internal controls and ensure regular administration activities are completed accurately and on time.
Maintain any other records as required by the Orchard Manager and other senior management. 
Respond promptly to all queries regarding Orchard administration and paperwork at the orchard.

Timesheets / Contractor Work Orders
Ensure irrigation and fertigation employees timesheets are correctly completed, with hours of work, and allocated to correct account codes.
Liaise with external contractors and consultants regarding irrigation monitoring and management work orders. 

Purchase Orders
When directed, issue purchase orders at the time of purchase or a quote is made or accepted.
Ensure purchase orders are fully completed (items, projects, activities and estimated price clearly identified), authorised by the Orchard Manager, scanned and sent immediately to Finance and Administration. 

Other Duties
Ensure any vehicles, tractors, plant and machinery used are checked before operation and cleaned after use.
Maintain your workspace in a tidy and clean work environment in all irrigation offices, sheds and control rooms.
Any other duties as directed by the other Irrigation Manager or other senior management as required from time to time.



EMPLOYEE SPECIFICATIONS
Education & Training:
Qualifications in horticulture are desirable
Current Drivers licence
Forklift licence
Current First Aid Certificate
Current Chemical Users Certificate

Benefits
This position's salary is $100,000 - $120,000 plus superannuation depending upon experience and qualifications. Utility vehicle, mobile phone, laptop computer and housing will be provided to the right candidate


If you think you possess the skills and experience that we are looking for, please submit a copy of your resume and supporting cover letter by Friday 21st April 2024.

About the role
We are seeking applications from suitably qualified Registered Nurses to lead our dedicated team at PS Hobson Residential Care Community. PS Hobson is a 60 bed Care Community in Ballarat.

This position is recognised as a key management/leadership position within the organisation and is central to the provision of operational leadership and management to ensure high quality, safe and meaningful resident centred care.

The Care Community Manager role includes managerial responsibilities; budgeting, resource management, rostering and professional development.

Skills and experience

Registered Nurse with current AHPRA registration
Post graduate qualification in management and/or Aged Care nursing desirable
Demonstrated management experience in a Care Community (Aged Care setting)
Demonstrated knowledge of contemporary nursing theory to practice
Demonstrated knowledge and understanding of quality systems and Aged Care accreditation
Evidence of commitment to innovation and continuous improvement and the delivery of a high standard of resident centred care
Culture & Benefits
At Grampians Health, we recognise our staff are our greatest asset. We are committed to providing a safe and healthy environment for our staff, patients, residents, visitors, volunteers and contractors at all sites.

Flexible work arrangements and purchase leave opportunities
Salary packaging for living expenses such as rent/mortgage plus meals, entertainment & holidays
Access to discounted health club membership
Staff rewards and recognition programs
About Grampians Health
Grampians Health provides healthcare to a large region at our campuses based in Ballarat, Dimboola, Edenhope, Horsham and Stawell.

Our mission is to deliver sustainable healthcare tailored to evolving community and workforce needs. We strive to enhance services and careers, providing quality healthcare to rural and regional communities. Joining Grampians Health means being part of a diverse team, with a variety of career opportunities in acute, maternity, mental health, allied health, aged care and support services.

Ballarat Region
Ballarat is the largest centre in Western Victoria and the states fastest growing inland city. Dubbed Australia’s most liveable city in 2020, Ballarat is home to first class education, fine dining and boutique shopping. Uniquely located within easy access to Melbourne, Geelong, Bendigo and the Western district, Ballarat is blessed with some of Australia’s most significant heritage buildings and natural landscapes.

How to apply
Click APPLY or contact Angela Sandford, Operations Director, Care Communities - Ballarat, on 0431 421 244 for a confidential discussion.

This position is paid in accordance with the Nurses and Midwives (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement 2020 - 2024. The classification is Nurse Unit Manager (NM 10 - 11).

All appointments are subject to a satisfactory police records check, immunisation clearance and Working with Children check and/or NDIS Worker Screening Check.

All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask. Additional PPE requirements are role-dependent.

Grampians Health is a child safe organisation, committed to the safety and wellbeing of all children and young people.

Grampians Health is committed to providing a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds, mature age workers and lesbian, gay, bisexual, transgender, queer (or questioning), intersex and asexual LGBTQIA+.

Royal Brisbane Institute of Technology /Royal Brisbane International College Quality Assurance and Compliance Manager Needed

We, at Royal Brisbane Institute of Technology / Royal Brisbane International College are in Westbrook, Queensland.

We are introducing new courses and our mission is to deliver quality courses and teaching based on morals and values. Our college is closely affiliated to Pure Land Learning College Association Inc, Buddhist centre which follows the teachings of Venerable Master Chin Kung.

To achieve this vision, we seek a Full-time Quality Assurance & Compliance Manager

About the role

As Quality Assurance & Compliance Manager, you will be responsible for ensuring the training and assessment systems meet all requirements of the rules of evidence and principles of assessment so students can be assessed and issued with qualifications.

You will be in charge of establishing ties and partnership with other high-quality education providers within the VET and Higher Education Sectors and with Education Agencies. Your primary role will be to ensure consistent high quality of policies and procedures, partnership management, software and learning systems, validation and documentation.

Responsibilities


Design & maintain quality assurance, tools and processes for education systems



Ensuring policies and procedures are in accordance with the VET Quality Framework, government contracts and organisational needs.



Prepare reports, correspondence and present on quality assurance data and compliance activities to a range of internal and external stakeholders including the Board, Management, CEO and government bodies.



Ensure resources meet all the necessary standards/regulatory requirements



Consult with key product specialists to seek final quality assurance approval of materials



Work closely with the product development team and provide advice to mitigate any issues to satisfy quality and compliance standards



Maintaining systems objectives (PRISMS, JobReady, ASQA Net, etc as necessary



Ensure stakeholders engagement to main workflow and quality outputs


Qualification / Experience


Relevant Bachelor’s degree



At least 3 years’ experience in Quality Assurance and Compliance


Skills preferred:


Experience in compliance with the records, information and knowledge management requirements



Monitoring and adaptation of policies and procedures



Knowledge of ASQA standards and audits



Experience in managing compliance reporting systems



Practising Buddhist



Must be able to read, write and converse in Mandarin



Able to speak some Chinese Dialects, i.e. Hokkien, Teochew, and Cantonese


Salary: $60,001 - $80,000

Application Deadline: 18/04/2024

Job Types: Full-time, Permanent

Salary: $60,001.00 – $80,000.00 per year

Assistant Store Manager (Retail and Trade) Warners Bay NSW 2282 Permanent full-time retail management role available at our Warners Bay store Great work-life balance with every second weekend off Comprehensive and ongoing training - no lighting experience needed! Job security, profit share incentives, generous team member discounts and Birthday Leave! Questions? Please contact Kaity on 0437 089 485 About BeaconLighting is crucial to the way we live, work and feel, which is why we’re passionate about providing our retail and trade customers with expert advice so that they can live brighter by making the best lighting choices. As a household name, we continue to grow year on year and expand into new markets and products. Trading for over 50 years, we owe our success to working together with an energetic approach, enthusiasm, care for others, and by acting responsibly and ethically.With a passion for people, we value our teams and treat everyone as part of…

Click here to view more detail / apply for Assistant Store Manager (Retail and Trade)

CUSTOMER SERVICE ASSISTANT Wagga Wagga NSW 2650 POSITION OVERVIEWAt the core of store activity, our Customer Service Assistant will have a passion for delivering amazing customer service whilst also driving high sales results. Key traits include having amazing people and selling skills, a keen eye for ensuring merchandise is on the floor in an organised fashion, keeping the floor stocked-up flawlessly and providing super smooth transactions at the register.DUTIES AND RESPONSIBILITIESDuties may include but are not limited to: Adheres to all standard operating procedures and policies Responsible for cash handling procedures Responsible for all communications applicable to their assigned area Assists in merchandising procedures Responsible for maintaining assigned area Delivers exceptional customer service through personal contact with customers Receiving Deliveries and management of invoicing/paperwork Checking off stock to invoice Stocking Shelves and Displays Performs store maintenance including but not limited to taking out garbage, cleaning, maintaining stock room Strong culture of safety at all times…

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Assistant Restaurant Manager - Colac Part-Time / Full-Time Red Rooster is Australia’s first and favourite chicken shop, loved by Aussies for almost 50 years. We are passionate about our people - that is, our crew, customers and community – and we are here to satisfy Australia’s chicken cravings. At Red Rooster we are serious about creating craveable experiences that put smiles on our customers’ faces …. And that’s where you come in.Do you love to bring joy to the everyday? Want to be part of an iconic Australian brand?Working at Red Rooster is so much more than just a job. It’s a place where you will gain skills and experiences that will last a lifetime, create friendships and connections, be recognised and rewarded for making a difference and have access to careers within Red Rooster and the broader Craveable Brands family. (this includes our Restaurant Support Centre, Oporto and Chicken Treat.)At Red Rooster we wanna…

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Client Service Manager - Ballina/Tweed Area Apply now Job no: 532230 Work type: Full time Location: North Coast NSW Categories: Management ISS is a leading global workplace experience and facility management company. In partnership with customers, ISS drives the engagement and well-being of people, minimises the impact on the environment, and protects and maintains property. Across Australia and New Zealand, ISS provide services within a wide range of sectors including Resources, Aviation, Healthcare, Education and Business & Industry. We are seeking value-orientated people to join our local team of 17,000 service professionals, who can help us realise our Purpose of  “Connecting People and Places to Make the World Work Better”. About the Role: With people and relationships, being the Centre of all that we do, we currently have an opportunity to be part of our team. We are seeking a Client Service Manager in Ballina/Tweed to join our team and will be managing multiple government sites.…

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Assistant Restaurant Manager - Newman Part-Time / Full-Time / Flexible Hours Chicken Treat is an iconic Australian brand that opened its first restaurant in 1976.  Since then, we have grown to over 50 restaurants across Western Australia & Queensland.  We’re passionate about our people, customers and creating irresistible chicken meals. We’re serious about providing craveable experiences that put smiles on the faces of our customers …. And that’s where you come in.We are looking for Assistant Managers right now! Leading our Chicken Heroes takes a special kind of hero, a superhero you might say. That’s why we’re searching for go-getter hospitality professionals to help run our restaurant.You will be an expert multi-tasker who thrives in a fast-paced environment. Supporting the Restaurant Manager with the smooth operation of the restaurant, you will lead teams, providing clear direction, coaching and support to enable them to create feel good customer experiences through every interaction.You will have demonstrated management experience…

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Assistant Restaurant Manager - Port Hedland Full-Time position avaiable! Chicken Treat is an iconic Australian brand and opened its first restaurant in 1976.  Since then we have grown to over 50 restaurants across Western Australia & Queensland.  We are passionate about our people, customers and creating irresistible chicken meals. We are serious about providing craveable experiences that put smiles on the faces of our customers …. And that’s where you come in.We are looking for Assistant Managers right now! Leading our Chicken Heroes takes a special kind of hero, a superhero you might say. That’s why we’re searching for go-getter hospitality professionals to help run our restaurant.You will be an expert multi-tasker who thrives in a fast-paced environment. Supporting the Restaurant Manager with the smooth operation of the restaurant, you will lead teams, providing clear direction, coaching and support to enable them to create feel good customer experiences through every interaction.You will have some demonstrated management…

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Our client, based in Welshpool, are a leader in their industry and provides superior products, expertise and service to varying industries within Western Australia. They pride themselves on delivering exceptional service to clients and maintaining strong relationships.  As they continue to expand operations, our client is seeking a talented and motivated Service Coordinator to join their team permanently. Salary: $80,000 - $100,000 per annum plus Super  Quarterly incentive of $1000 based on KPI's    Overview: This role ensures the efficient and proactive management of client and company equipment in WA.   Responsibilities: Schedule and develop Service plans and 'runs' Manage service requirements and provide clients with quotes to conduct works Provide guidance to Service Technicians Ensure Service Technicians comply to Company and Client HSEQ requirements Identify parts and work with the stores team to ensure available for installation Review service records and include recommendations or repairs in next service run Communicate with clients effectively to ensure knowledge…

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