Service Delivery Coordinator (002371) Department of Premier and Cabinet Corporate and Government Services Service Tasmania Applications must be submitted by Sunday 14 April, 2024 11:55 PM Position details Applications close: Sunday 14 April, 2024 11:55 PM AEST Award/Classification: Tasmanian State Service Award - General Stream Band 6 Salary: $105,921.00 to $119,801.00 per annum Employment type: Permanent, full-time Region: South Location: Hobart Job description: The Service Delivery Coordinator coordinates the delivery of services to the Tasmanian Community within multiple service centres on behalf of government agencies; and significantly contributes to the development and implementation of service delivery policies and practices to meet the strategic and business outcomes of the organisation. Having a diverse workforce that represents the wider Tasmanian community is very important to us and we actively encourage applications from people with disabilities, from culturally and linguistically diverse backgrounds, people who may identify as LGBTQI , and all genders. We recognise the value, unique skills…

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We’re looking for a people?guru; think Gandhi meets Oprah.?#justkidding, we know you’re so much more; although occasional peacemaker and professional problem-solver is certainly part of the job, and we guarantee everyone will want to talk to you! A magnet for happiness, you authentically?get?people. You drive and thrive on meaningful connections. It’s why TFE Hotels literally?gets people returning time and again for staycations where people come first. Period. As Duty Manager, you’re pitch perfect when it comes to understanding and exceeding guest expectations - whether staging a TED Talk, leading the search party for a lost teddy or welcoming VIPs. Of course, in your book, that means every person who walks through our doors, from all walks of life… your team of go-getters included. You stand out from the herd as a natural-born leader. You listen and learn (your middle name is Empathy). You embrace the ‘big picture’ but don’t skimp on the finer details to…

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Receive 2 x free prescription eyewear per calendar year to keep you on trend! Oscar Wylee is a leading optometry company with 130 stores located in Australia, New Zealand and Canada, employing 1000 worldwide. We are committed to delivering exceptional patient care along with providing an affordable, unique and fashionable product to all. We are an ambitious, solutions focused and energetic group passionate about making a positive difference to communities needing access to this important service. Our inhouse designers are influenced by the latest global fashion trends and bring the product to the customer direct from our manufacturers.About the roleWe have a great blended fashion retail and healthcare experience to offer involving:Providing eye care and eyewear styling advice to patients and prospective clientele.Dispensing lenses and frames per prescriptions provided by our Optometrists.Build meaningful relationships with our clientele that gives them a reason to visit us again.Assist with opening and closing procedures.About the person1 years experience in optical,…

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Based in Hobart Full Time opportunity Excellent employee benefits on offer! There are regular customer service roles, and there are customer service roles with a team like us where the size of the organisation, the number of industries we support, and the number of challenges we overcome every day means a role with PFD is anything but regular. Our team are given the tools, insight, and autonomy to do their jobs and help our customers build successful businesses. We tailor our approach to meet the local market needs and our flexibility and focus on customer success means every day presents something a little different and chance to develop a new perspective or skill in one of the most recognised brands in the country. Opportunities with us are for the taking! Key Responsibilities Be the first and key point of contact for our customers; Create and maintain excellent customer relationships; Process customer orders and/or enquires; Perform…

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Engineering Manager
At Procreate we're dedicated to making exceptional creative tools by combining beautiful user experiences with high performance engineering. Used by millions around the globe, Procreate is committed to placing more power in the hands of creatives.

We’re looking for our first dedicated Engineering Manager to help lead teams in pursuit of our ambitious product roadmap. We're is driven by the desire to deliver the best creative software experience for our global community. You’ll have deep technical experience as well as ability in progressive people management. You'll guide a small team of engineers to develop and ship mission critical features, solve complex technical problems, define the parameters of our projects, improve overall development efficiency and nurture our internal engineering talent.

Who we are
One of the driving factors behind Procreate’s success is our close-knit teamwork. We believe the key to invention is the open flow of ideas and collaboration — revelling in the creative process and taking the time to hone our craft. Together we’re dedicated to building creative software that is powerful, accessible, and intuitive. We’re not afraid to rethink, iterate and persist until we genuinely believe in our work.

At Procreate we’re a rare breed of driven people from all over the world. Each of us brings something special to the table, through our unique backgrounds and experience. Every day we inspire each other to continue our relentless pursuit, passion, and hunger to produce the highest quality work, while remaining humble in our achievements.

Co-founded by James and Alanna Cuda in 2011, Procreate has remained independent and self-funded for over 10 years. Since its launch, Procreate has been loved by millions around the world, received two coveted Apple Design Awards, and been the best-selling app on iPad for the past six years running. In 2018, Procreate Pocket also received an iPhone app of the year award. In 2023, an all new animation app Procreate Dreams was released.

The role
This a critical role in which you'll make an impact on both the code base as well as from the perspective of people management. Your experiences will allow you to make contributions as an individual contributor while also leading, managing and guiding junior engineers as an engineering stakeholder.

The role sits within our product development team, and you’ll report to Michael Shaw, our CTO. You'll work closely with the engineering team, the executive and members of other departments to align engineering with other critical business functions. Your work will provide additional structure and certainty to the development process and relieve the Executive member of the engineering team of people management functions, allowing them to focus on both executive and development duties.

Role Benefits

We invest in you
Every employee at Procreate receives an individual training budget to help them grow personally and professionally. And because transparency matters, the whole company is included in the coming year’s plans and strategies at our annual off-site company meet.

Time to reset, recharge and look after yourself
Australia already has some of the most generous annual leave provisions in the world at a mandated 4 weeks per year. We also offer you extended parental leave, an extra 5 Mental Health Days per year, plus an Employee Assistance Program open to you and your family members.

Everything you need to do your best work
We’ll provide you with all the hardware and software you need, including a fully adjustable desk set up for your way of working. But it’s the personalised professional support, and growth and development opportunities we think will really help you fly.

What you'll do
- Lead, coordinate and align diverse engineering functions
- Deliver feedback and take part in reviews and performance management
- Develop and maintain relationships with our external partners and relevant third parties
- Hands-on engineering - We need an Engineering Manager that enjoys coding and wants to keep their engineering skills sharp
- Support interdepartmental cooperation in relation to product and feature release as well as ongoing updates and patches
- Create and oversee project timelines and milestones with the view to improve sustainability and efficiency in our development process
- Work directly with team leads and the executive to ensure that our product departments, including product, quality assurance, testing, and R&D functions are aligned and moving in the same direction with clear communication, leadership and goals

Skills
Emotional intelligence and a calm, self-assured leadership style.
You’ll have a demonstrated ability to manage and build diverse teams. Your approach to leadership and management will build consensus and understanding. You’ll be able to communicate technical information to non-technical employees and stakeholders. You’ll motivate, inspire and support your colleagues to produce the best work of their lives.

Experience as an Engineering Manager in a fast-paced technology, product or creative company.
You’ll have had experience in engineering at a senior level and/or people management experience in a tech or start-up environment. You bring an organised, methodical and detail-oriented approach to your work which provides structure and promotes confidence in those you work with. Your work will draw the best out of each individual contributor in a way which promotes both individual success and engagement as well as team productivity.

Deep hands-on engineering experience in relation to UI work or development of custom, in-house rendering technology.
Your breadth of experience and depth of technical foundations give you a creative and strategic approach to product development and the ability to respond effectively to unique and challenging technical problems. Your experience could be in low-level engine/rendering development or UI/UX work closer to the user.

In 1-3 months, you will...
- Familiarise yourself with our team structure and workflows
- Complete the Procreate onboarding process and get to know your colleagues
- Build an understanding of our product development practices, processes and frameworks
- Begin to develop relationships with key stakeholders, team leaders and members of the executive team

In 3-6 months, you will...
- Take ownership of your first initiatives
- Prepare and support the execution of core features
- Start contributing to the existing product development
- Establish relationships with inter-departmental key stakeholders

In 6-12 months, you will...
- Become an integral and contributing part of the engineering team
- Become familiar with Procreate's creative product portfolio and shipping products

We want to hear from you
Our recruitment process is made to provide you with opportunities for you to show us what you're capable of, instead of assessing you solely on your CV. We’d love to hear about how you see yourself contributing to Procreate in this role.

Please note, we do not operate remote or hybrid models. We're looking for full-time and on-site employees for our Hobart office.

Apply now through the link below.
https://jobs.lever.co/savage-interactive/af55b872-63ef-4b42-a288-c3e2dccee8b3/apply

Unit: City WelcomeDivision: Connected CityLocation: Council Centre - Customer Service AreaEmployment status: Two Positions are available (A Temporary Full-time position and a Part-Time position (0.8 FTE) for up to 12 months. Classification: Municipal Officer Level 1Agreement: Hobart City Council Enterprise Agreement 2021Salary range: $58,613 per annum 12.5% superannuation for temporary full-time position                                                                                                                      $58,613 pro rata 12.5% superannuation for temporary part-time position Multiple positions are available. Highly valued community role. Work for an organisation that values and supports its employees. About the role This role works as the first point of contact between the general public and the Council,…

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Want to work with a team of real, sleeves-up, get-the-job-done people? At a place where you get to help people out and see familiar faces every day while serving plumbers and builders?  As an Assistant Branch Manager, you'll lead our sales efforts, drive results, and make a significant impact from day one. Why Tradelink? We’re a well-respected Australian brand built on real, hard-working people. There are so many stories of Tradelink people doing great work and progressing in the business - either stepping up, moving across or growing right where they are. And you can do that too! As an Assistant Branch Manager, you'll have the chance to showcase your sales prowess, lead your team to exceed targets, and play a pivotal role in driving branch success. Your Responsibilities: Lead by example, fostering a sales-driven culture while prioritizing safety at all times. Inspire and mentor your team to achieve sales excellence through training and development.…

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• Business Development and Account Management within multiple market segments focusing on increasing demand and conversion.
• Implementation of personal sales call plan program with regular follow up on effectiveness, change where appropriate to respond to market business needs
• Conduct Market Research to source new business
• Proactively selling Accor products and services
• Maintain effective communication with the Director of Commercial providing market intelligence on a regular basis and understanding of competitor strengths weaknesses and ongoing sales activities
• Liaise with Accor National Sales to ensure hotels has access to key accounts and maximise any sales opportunities.
• Assist in developing sales strategies across market segments and implement and monitor effectiveness of same.
• Develop and maintain relationships with third party partners
• Participate and represent hotel at key industry / trade events that will ensure an appropriate return on investment.
• Have a complete understanding of the Hotel’s sales vision, its products, services, and rate structure to fulfil business objectives. 
• Maintain existing customer base to ensure their business is retained by building and developing relationships.
• Ensure penetration of existing accounts to establish greater awareness of hotel and group products/series to maximize sales opportunities.
• Identify and convert sales leads into new business opportunities.

• Coordinate and manage the day to day operations of the hotel whilst leading and inspiring the team to enhance the guest experience – every guest, every interaction, every day. 
• Be proactive and resourceful when attending to guest requests.
• Take initiative to ensure that interactions with our customers are positive and productive.
• Have the necessary skills and training to actively resolve complaints and challenges presented by customers.
• Provide guidance, support training and leadership to all employees.
• Monitor training and offer guidance to employees whilst on shift.
• Assist in all areas of the hotel during peak times to eliminate potential issues.
• Responsibility for the health and safety of all patrons, guests and staff members.

At Accor, we believe that there is a place for everyone in the same way that our brands cater to all of our guests. That’s why we offer the greatest career opportunities, customer service skill training and the chance to work in the most diverse locations in the hotel, resort and hospitality industry.

Centrally located on Macquarie Street, the 296-room Ibis Styles Hobart is Tasmania's largest hotel and is a short walk from Hobart's famous waterfront and Salamanca Market.

We are seeking a part-time Guest Service Agent who wants more than just a job. Come, share your passion and start your journey with us at the Ibis Styles Hobart!

As a Guest Serve Agent, you will work across all areas of the Front Office. No two days are the same. You will assist our guests with all aspects of their arrival and departure experience, and everything in between - check-in, check-out, valet parking, luggage assistance, and responding to guest requests - whilst at the same time, creating unforgettable heartfelt moments.

What you will be doing:

• Provide efficient, friendly and professional service to all guests.
• Show efficiency in constantly striving to provide total customer satisfaction.
• Take initiative to ensure that interactions with our guests (internal or external) are positive, productive, and professional.
• Logging all guest requests to ensure all request are met within established timeframes
• Following up with the relevant team member to ensure guest requests are being fulfilled
• Assisting and directing guests with local attractions and directions
• Securely storing and delivering guest luggage
• Keep other members of front office team informed on guest feedback, requirements etc. during and on shift change
• Participating in training and development programs to enhance skills and capabilities to increase the guest experience