The Pepperstone story started in 2010. We know what it’s like to trade the world’s markets. Our team describes us as a place for the curious and the driven, and we like to do things a little differently; as a transformative global fintech we’re digital, nimble, connected, and united in our vision to create a better way to trade.

We thrive on progress – for our clients and for ourselves. Our organisational culture is ever-evolving, vibrant, diverse, global and results focused. You’ll find our 350+ team currently across 9 locations and 6 time zones.

The Role 
As a key member of our Trading Operations team at Pepperstone, you'll play a crucial role in supporting our business users and clients.  You will have the important responsibility of overseeing the configuration, maintenance, and seamless operation of our order management systems, as well as our internal trading infrastructure, which includes aggregation and liquidity management systems.

This role requires a solid understanding of the various trading systems we provide to our clients, coupled with a deep understanding of Pepperstone's business model. Moreover, you'll need to showcase exceptional skills in effectively and securely managing trading environments.

As our Trading Operations Engineer , your key responsibilities include, but may not be limited to:

• Provide Tier 2&3 escalation and operational support to the business.
• Monitoring of business-critical Trading Systems.
• Configure MT4, MT5, cTrader trading servers following business and regulatory demands.
• Monitoring the pricing and corporate actions of our trading offering.
• Complete daily operational tasks as required by the business and our regulators.
• Facilitate projects in coordination with the other internal teams and external technology providers.

About you

• Bachelor’s degree in computer science, Information Technology, Finance or any other related discipline
• Excellent knowledge of the English language both written and oral is necessary.
• At least 1 year experience in a similar analyst role.
• Hands-on experience with project management tools
• Knowledge of Python and SQL is an advantage
• Flexibility with regards to work hours, weekend tasks, and shifts 
• Ability to live the Pepperstone values 
• Committed to ongoing learning and development
• At least 1 year experience in a similar analyst role by experience in financial services or similar analyst role is ideal but not a requirement

Why you will enjoy working with us

• Competitive salary structure including company bonus scheme
• Genuinely collaborative and friendly culture
• Flexible and hybrid working
• Remote working option - work from anywhere for up to 6 weeks per year, in addition to hybrid working as standard
• Ongoing personal development & learning opportunities
• 15 weeks paid primary carers parental leave & 4 weeks paid secondary carers leave
• 3 paid volunteering days per year & Workplace Giving Program
• Frequent events and celebrations including a standard weekly social
• Beautifully renovated large office at Collins Square - 727 Collins Street, Melbourne
• Best in class end of trip facilities including bicycle parking, change rooms & showers
• A full stocked kitchen, onsite coffee machines with locally sourced coffee beans (this is Melbourne after all) and curated specialty teas

About Pepperstone 

We’re a regulated online Forex and CFD trading platform. With the scale of a global fintech and the agility of a start-up, we arm our clients with everything they need to take on the global markets with confidence. You will be part of a wider passionate and friendly team, and whilst things may not always go to plan, we learn quickly and move forward with impact. To learn even more visit Pepperstonecareers and www.linkedin.com/company/pepperstone/

We understand it’s important to do due diligence on a prospective employer, see what our team are saying on Glassdoor. We respect our team members’ experiences and will never pay to remove a negative review.

Pepperstone is an equal opportunity employer. We are passionate about building a diverse workplace and strongly encourage applications from any background.

“We are a 2023 Circle Back Initiative Employer – we respond to every applicant”.

We will be reviewing applications as they come through, so if this is an opportunity that excites you, don't wait. Express your interest by clicking the apply button below as soon as possible.

Note to external agencies: While we appreciate the efforts of external recruitment agencies, we prefer to engage directly with applicants for this opportunity.

#Li-Hybrid

• Work closely with the Group Director to organise and schedule meetings, set up equipment, manage agendas, and assist with presentations for conferences and internal meetings.
• Coordinate and schedule client meetings and events, acting as the primary coordinator for internal and client functions, including catering arrangements.
• Manage expenses and invoices, support project cost planning, and provide weekly debtors reporting.
• Assist in business reporting processes, including monthly, quarterly, and annual reports, as well as project reporting.
• Support project setup in Workbench, manage the project cost planner, and ensure weekly updates.
• Arrange travel and accommodation for the leadership team, ensuring compliance with company policies and guidelines.

We are seeking an experienced and technically-savvy Product Manager to join our team and take ownership of the platform and delivery space for the Squiz Digital Experience Platform. In this role, you will be responsible for driving the development and enhancement of the underlying platform of the Squiz DXP, ensuring that it meets the evolving needs of our users and stakeholders.

Key Responsibilities

• Own and drive the product roadmap for the platform and delivery capabilities of the Squiz DXP
• Collaborate with other product managers to ensure alignment across the entire Squiz DXP ecosystem
• Gather and analyze user feedback, market trends, and competitive intelligence to inform product decisions
• Define and track key performance indicators (KPIs) for your product area
• Communicate product vision, strategy, and roadmap to both technical and non-technical stakeholders
• Lead cross-functional teams to deliver high-quality products on time and within budget
• Manage the entire product lifecycle, from conception to launch and beyond

Qualifications

• Bachelor's degree in Computer Science, Engineering, IT, or a related technical field
• 3+ years of experience in product management, preferably in the B2B software or SaaS industry
• Strong technical background with experience working on developer tools, APIs, or technical integrations
• Proven track record of successfully delivering complex technical products
• Excellent understanding of software development processes and methodologies
• Strong leadership skills with the ability to influence and motivate cross-functional teams
• Outstanding communication and presentation skills, with the ability to translate technical concepts for non-technical audiences
• Experience with agile development methodologies
• Familiarity with digital experience platforms, content management systems, Cloudflare, AWS or related technologies is a plus

Required Skills

• Technical proficiency: Strong understanding of software architecture, APIs, and integration patterns
• Strategic thinking: Ability to develop and execute long-term product strategies
• Data-driven decision making: Experience using analytics and user research to inform product decisions
• Collaboration: Excellent interpersonal skills and ability to work effectively across teams and departments
• Problem-solving: Strong analytical and critical thinking skills to address complex technical and business challenges

Who we are:

Squiz helps complex, service-led organisations harness the power of digital, improving the services they offer online.

Founded in 1998, Squiz grew during the rise of the internet. Since then, we have evolved from a simple web content management system into a full digital experience platform (DXP), helping customers make the shift from being content managers to experience creators.

The Squiz DXP brings together content, search, data and applications in one place. To get the most out of the platform, customers can collaborate with our digital experts to design solutions and adapt as demands change.

We are headquartered in Australia, with teams and customers across the globe, and offices in New Zealand, the United States, the United Kingdom and Poland.

Come as you are - We celebrate diversity and unite on the elements of our company DNA, starting every customer conversation with “why?” to really understand their needs, working hard to find a way to overcome every challenge, and fighting for better outcomes with the work we do. We also check our egos at door, we don’t take ourselves too seriously and we have fun along the way.

We are a 2024 Circle Back Initiative Global Employer – we commit to respond to every applicant

https://youtu.be/4d-9r4WQteM?feature=shared

Recruitment Agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Squiz is not responsible for any fees related to unsolicited resumes.

The Corporate Finance Manager is a newly created technical accounting position and will be responsible for all aspects of the management, statutory and external financing reporting under Australian Accounting Standards (AASB / IFRS). 

Key Responsibilities include the following: 

Leadership and Team Management:

• Reporting into Head of Finance, you will lead the APAC finance team to meet operational requirements and promote professional development
• Collaborate with internal stakeholders, including marketing, operations, IT, and other functional areas, to support business objectives.
• Provide financial expertise and guidance to support decision-making and problem-solving across the organization.
• Build strong relationships with external partners, such as vendors, auditors, and regulatory agencies.

Financial Reporting:

• Oversee the preparation and analysis of financial statements, including balance sheets, income statements, and cash flow statements, in accordance with AASB or other applicable accounting standards.
• Oversee the month-end, quarter-end and year-end close processes, ensuring timely and accurate financial reporting to management, stakeholders, and regulatory authorities.
• Review financial reports and variance analysis to identify trends, anomalies, and areas for improvement.

Compliance and Controls:

• Coordinate external audits and address audit findings promptly.
• Implement and maintain internal controls to ensure the integrity of financial data.
• Implement and maintain efficient and effective processes to optimize productivity and minimize errors.

Accounts Receivable Operations:

• Oversee customer invoicing and partner with customer facing teams to resolve any issues or discrepancies.
• Develop and implement policies, procedures, and controls to ensure accurate and efficient invoicing and collection processes.
• Monitor accounts receivable aging reports and collections activities to ensure timely payment of invoices.
• Review credit terms and customer payment histories to maximize cash flow.

Accounts Payable Operations:

• Oversee the review and approval of vendor invoices, ensuring compliance with contracts and internal approval processes.
• Monitor accounts payable aging reports and payment schedules to optimize cash flow and minimize late payment penalties.
• Implement vendor management best practices to ensure compliance with contractual obligations and maximize vendor satisfaction.
• Review significant contracts to establish proper accounting treatment in accordance with Accounting Standards.
• Review and approve all weekly payments.

Cash Management:

• Prepare monthly cash flows, including providing forecasting suggestions on expected collections.
• Monitor bank account balances, execute cash management activities and aid the Head of Finance in managing banking relationships.
• Management of all financial and tax compliance including monthly, quarterly, and annual tax lodgements such as income tax, GST, PAYG, FBT, and payroll tax, as well as annual statutory financial accounts preparation and filings 

Benefits

• Officially B-Corp Certified, a Certified Great Place to Work 2024 and 2023 Best Workplaces winner! 
• Competitive salary, free weekly lunches, awesome social events (including a social club – winery tours to museum tours), flexible working arrangements, and amazing headquarters in the CBD 
• Receive mentoring and coaching from industry leaders and plenty of opportunities for growth and promotion 
• Learning and development including internal and external training programs to build your career skills. 
• An inclusive and diverse workplace culture centered on health, wellbeing and fun. 
• The ability to salary sacrifice for their very own BlueRock shares 

• Gym membership after one year of tenure and mobile phone allowance after 6 months! 
• We have our very own BlueRock public holidays to give our people the day off, on us! 

For more amazing perks of working at BlueRock and employee benefits – head to our careers page! 

How to apply 

If this sounds like you, then please click on the "Apply" button and follow the prompts. If you think you have what it takes, but don’t necessarily meet every single point on the job description – please still apply. We’d love to see if you could be a great fit and we can't wait to meet you!   

For any questions regarding this opportunity or if you require any adjustments to participate in this process, please reach out to [email protected]

For this role, only candidates with the eligible right to work in Australia will be considered. 

Please be advised that BlueRock or any of its related or controlled entities do not accept unsolicited contact or resumes from Recruitment Agencies.   

Even in 2024 it needs to be said, BlueRock is a workplace committed to equal employment opportunities regardless of age, citizenship, colour, disability, gender and gender identity, marital status, nationality, race, sexual orientation, or veteran status.     

Are you ready to transform data into impactful strategies that drive business success? At Montu, we’re revolutionising patient care and medical consulting through cutting-edge platforms. We are looking for an experienced Insights & Enterprise BI Manager to lead a team of analysts and harness the power of data to deliver actionable insights that shape the future of our business. 

What you'll do:

• Inspire Teams: Manage and mentor a high-performing team of analysts, empowering their growth and ensuring success.

• Drive S​​​​​trategic Decisions:  Analysing and interpreting complex data related to customer facing e-Commerce sites for our patient fulfilment platform (Umeds) and our medical consulting platform (Alternaleaf), providing actionable insights and recommendations to drive strategic decision-making.

• Enhance BI Systems: Maintain and enhance the BI environment in Looker, prioritise new BI requests, and deliver actionable insights.

• Collaborate at the Top: Engage with senior leadership, providing clear recommendations on metrics, OKRs, and business performance improvements.

• Deliver Results: Develop dashboards and reports that monitor key performance indicators and keep leadership informed.

• Lead Data Strategy: Develop and implement segmentation frameworks to better understand patient and pharmacy behaviors, driving retention and growth strategies.

• Manage Projects: Oversee the delivery of data initiatives on time and within scope, ensuring high-quality outputs.

Company Overview

RFI Global is the only global data and insights company focusing exclusively on financial services. We empower financial service leaders with the market intelligence they need to drive innovation and accelerate growth.

Partnering with the world’s top financial institutions, our expert team delivers tailored insights through a unique hybrid syndicated approach, drawing from over 200,000 consumer and 60,000 business interviews each year.

Role Overview

This is an exciting time for RFI’s Client-facing team, with an evolution of client success that will provide new growth in developing analytical skills and greater involvement in client solutions. Client Team is a function that is critical in influencing the overall customer experience, retaining our customers and expanding usage of our product suite and services. The Client Team fosters deep relationships with existing clients via product delivery relationships, understanding their business and needs, and delivering service and solutions to meet their challenges. Through these relationships, this role helps achieve the company's commercial goals.

This is ideal for a market research analyst who wants a more client-facing role with the opportunity to work across diverse client needs.

Key Responsibilities

Relationship

· Build strong customer relationships with clients and other key stakeholders through consistent account review and outreach. and act as their trusted advisor.

· Understand and gather business priorities from clients to ensure swift delivery of expected outcomes

· Ensure high levels of customer satisfaction throughout assigned accounts

· Capture customer experience and product feedback for RFI

· Detect and respond to key stakeholder changes within each customer

· Solicit customer references and case studies

Commercial

· Grow existing business by identifying cross-sell and upsell opportunities when there is alignment with RFI products and services that help customers achieve their desired outcomes

· Meet or exceed customer subscription retention goals by maintaining diverse data and insight use cases, leading to well-developed subscription business cases

· Management of account plans

· Management of contract renewal process

Client Process

· Complete planning and communication of client deliverables, including scheduling and communications with clients and their stakeholders, along with the RFI product team

· Identify customer challenges/friction and proactively suggest better solutions and strategies

· Ensure product and new feature adoption through customer communication and training

· Respond to and manage analytical queries

Collaboration

· Collaborating with client directors to plan each client's engagement across delivery, needs analysis, account planning, and client growth opportunities

· Collaborating with research experts in the product team to innovate towards client needs

To succeed in this role, you will ideally have:

· Experience working in market research or market data industry

· Proven experience working directly on client outcomes and servicing

· Curious interest in the financial services industry

· Impeccable communication and organization skills

· Ability to manage competing priorities

· Willingness to challenge the status quo

· A desire to work in a fast-moving environment

· The ability to work and communicate effectively

• Salary: Competitive
• Great opportunity to work with a global team
• 25 days annual leave + public holidays + birthday leave +2 charity days
• Flexible working arrangements
• Regular employee awards
• Monthly social events and breakfast
• Learning and development budget to help your professional growth
• Loyalty leave
• Perkbox

Apply for this job

With a long history of delivering sustainable and innovative packaging solutions to some of the most well-known brands, the Pact Packaging food division is looking for an accomplished Sales and Account Manager for our food division. You will develop sales opportunities for packaging for foods products through engagement of existing and new customers and manage customers at state and national level as you specialise in your category.

You are well known for your excellent communication and presentation skills and will bring deep experience in sustainable growth success. As a part of a solid team of likeminded professionals who have our customers and solution provision at the heart of everything we do, you will be able to develop lasting relationships, be flexible and strategic and are seeking the next step in your career. You will manage and lead the sales function for your products/market and will flourish in this role with exciting segment strategy in place.

Specifically you will:  

• Ensure that our customers are supported actively and with ongoing relationships in mind
• Conduct regular review meetings
• Identify and deliver on new opportunities and product sales strategies for foods packaging
• Prepare and present reporting and analysis on business activity, performance against targets and market industry opportunities
• Support preparation and submission of proposals that deliver a competitive and valuable service offering for customers and our business
• Represent the customers "voice" within the business and ensure their excellent experience throughout PACT
• Identify sales training needs and participate in sales training programs as required
• Liaise with Quality Assurance and production for the external issue of specifications for customer approval

Your skills and experience

 With a demonstratable track record in sales management and astute commercial acumen as well as practical experience in managing and sales to major accounts. You will also bring:

• Demonstrated commitment and belief of Safety in the workplace.
• Resilience with a strong desire to achieve, operational excellence and delivery of agreed growth objectives
• Strategic and collaborative approach that embeds and harnesses commitment to customer value and service excellence
• Entrepreneurial mindset, technical aptitude and understanding of manufacturing processes is highly beneficial

• We work across Retail, Health, Education, Defence, Infrastructure and Natural Resources.
• Collaborate and develop good relationships with clients and stakeholders internally and externally
• Responsible for pre and post-contract quantity surveying duties including preparation of cost estimates, procurement and tendering, contract administration, variation, final account, etc.
• Completing feasibility studies and writing procurement reports
• Estimating and cost planning to include producing and presenting the final cost plan
• Tendering and procuring, including managing the pre-qualification stage, producing the tender list, putting the preliminaries together, tender analysis, producing the tender report and compiling the contractual documents
• Taking personal responsibility for making cost checks and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place
• Producing monthly post contract cost reports and presenting them to the client
• Interfacing with the client and other consultants, at all project stages.

The value-add things you’ll be doing:

• Leading client demonstrations and articulating the value of TenderLink and illion products, whilst understanding customers key drivers
• Participating and successfully achieving campaign targets through sales initiatives and campaigns
• Secure new business opportunities with key decision makers and exceed customer expectations
• Meeting and exceeding sales revenue targets and market penetration objectives
• Maintaining a strong and healthy pipeline of leads and potential clients
• Completing all administrative Tasks in a timely manner and tracking all opportunities and updates in Salesforce

Lead a team of Claims Consultants and Service Officers to deliver exceptional claims experiences in line with TAL’s claims philosophy and risk management framework.

You’ll focus on delivering a market-leading customer experience while managing risk, ensuring regulatory compliance, and driving operational excellence. Key to your success will be developing team capability, managing escalations, and fostering strong stakeholder engagement.

Key Responsibilities:

• Drive a culture of process improvement and embed change effectively within the team.
• Support department and company-wide projects.
• Stay up to date with industry best practice, policies, and guidelines.
• Ensure TAL’s claims processes reflect industry standards.
• Manage escalated issues and customer complaints, delivering aligned outcomes.
• Perform ad-hoc duties as required.