Full Time Permanent Role
38 hrs/week
AUD100,000 - 120,000 per annum
Office located in Sydney, CBD

The Account Director, Global Sales Sydney, manages and provides dedicated support to a targeted portfolio of complex GSO accounts. The position builds and maintains business relationships with key buying influences to achieve account market share goals across all Marriott International brands. The primary focus is on opportunities to increase preference and loyalty and improve the overall buying process by emphasizing an ease of doing business with Marriott. In the role of Account Director, Global Sales Sydney, this position has direct accountability for strategic sales activities within their assigned accounts.


The role of the Account Director, Global Sales Sydney is to support the GSO vision and mission by leveraging Marriott’s products and services as a team leader or team member within their assigned account portfolio. By utilizing the processes of strategic account management and team-based sales, this position will be responsible for increasing Marriott’s preference, loyalty and profitable share within their assigned accounts and contribute to overall GSO success through the direct sales efforts of Revenue Generation and Value Creation.

The Account Director, Global Sales Sydney develops Strategic Account Plans and executes activities for each account, to drive financial results, customer engagement and market integration in a direct sales environment. The Account Director, Global Sales Sydney engages appropriate account team members and initiates pull-through activities in source and destination markets.

CANDIDATE PROFILE
Experience
• Ability to use standard software applications, such as MS Office, Excel and Marriott International systems SFAWeb, Empower and MarRFP.
• Interpret financial statements, e.g., P&L statements, annual reports, as appropriate, to assist in the formulation of an account plan.
• Articulates the financial benefits of a proposal as it pertains to the customer’s business objectives.
• Brings cross-functional and cross-business knowledge to bear in developing business solutions.
• Develops strategic sales plan with actionable steps to attain revenue goals.
• Expresses oneself clearly, concisely, and effectively in written and verbal settings.
• Minimum 8 years’ experience in hospitality and travel industry sales, with an emphasis on business, group and leisure travel
• Prior experience at a hotel property in the capacity of a team leader
• Prior experience in Group Intermediary, Corporate and Travel Management Company account management
• Experience in GDS, electronic reservations systems and transient reservations process
• Experience with group sales process


Attributes:
• Demonstrates self-confidence, high energy, and enthusiasm.
• Professional appearance and manner.
• Advance problem solving and analytical skills and shows confidence in decision making.
• Strong presentation skills with ability to present ideas, expectations, and information in a concise well-organized manner.
• Team player and coach with exceptional communication skills.
Skills and Knowledge
• Ability to engage with account’s preferred strategic suppliers (e.g., channel partners, intermediaries, travel management companies) to collaborate and strengthen the overall relationship, and to ensure that key deliverables satisfy the end user.
• Ability to use standard software applications, such as MSOffice, SFA and Empower.
• Acts decisively to recover from mistakes; knows how to develop/propose/initiate solutions and when to involve leader.
• Acts independently to improve and increase skills and knowledge.
• Approaches opportunities with curiosity and open-mindedness; displays creativity and innovation. Crafts offers that leverage and capitalize on cross-organizational strengths that demonstrate value beyond just the product or service being sold.
• Can effectively articulate the financial benefits of a proposal as it pertains to the customer’s business objectives.
• Collects and analyzes key information about the customer’s business and/or operation.
• Delivers clear, evenly paced presentations and tailors message to appropriate audience.
• Delivers on commitments to customers, supervisors, and peers.
• Develops opportunity sales plan with actionable steps to attain revenue goals. Holds self and others accountable for achieving results.
• Displays leadership in understanding the agendas and perspectives of others.
• Expresses oneself clearly, concisely, and effectively in written and verbal settings.
• Expresses self well in groups and in one-on-one conversations.
• Gains the confidence and trust of others through their own authenticity and ethical standards.
• Generates enthusiasm for ideas; wins support from others; negotiates persuasively.
• Identifies cultural influences that impact account relationships and deliverables.
• Identifies and acts on near term sales opportunities and forecast longer term sales opportunities, in alignment with Marriott’s business needs.
• Is adept at marshalling people resources when “influencing without authority.”
• Keeps up to date on, and leverages available resources to meet the objectives of Marriott/Account initiatives.
• Knows the strengths and weaknesses of competitors, leverages strengths and counters competitive threats.
• Listens patiently and carefully to input; clarifies others’ points of view; listens well in a group setting.
• Negotiates terms and conditions, commitments, and customer issues that balance the needs of the customer with the needs of the business.
• Shares credit with others.
• Uses understanding of customer’s organizational structure to enhance account management.
• Works effectively leading and participating in a ‘virtual’ team-based environment.
Education or Certification
• Qualification in hospitality management, business administration or a related field strongly preferred.
• MBA is preferred not mandatory.
• English language written and spoken.

Job Description Senior Specialist Regulatory Affairs Looking for a different challenge as a Senior Specialist Regulatory Affairs whereby you can still utilise your skills? 12 months – Part-time position with competitive renumeration and benefits Hybrid, work from home and office environment, with a dedicated and welcoming team Join a growing, yet already successful market Join an area your passionate about, whilst being fully supported and encouraged. What You Will Do Responsibilities include, however not limited to: Regulatory Project Management Review, compile and submit complex registration dossiers and data packages, within timeframes agreed with manager and in accordance with government, industry and corporate requirements to maintain regulatory compliance and facilitate product supply. Manage and support (including evaluating regulatory probability of success) the technical and scientific requirements of more complex regulatory applications during the pre-submission, submission, and evaluation process, ensuring timely and high-quality justifications or consultations with the Health Authorities or responses to questions from the Health…

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The Company Our client stands as a distinguished and globally renowned luxury fashion house, celebrated for its fusion of contemporary and timeless ready-to-wear collections spanning both men's and women's fashion, along with exquisite leather goods. They are currently seeking an enthusiastic and seasoned Client Advisor, with a discerning eye for style and a comprehensive grasp of ready-to-wear fashion across genders and expert knowledge in leather goods. Join an esteemed global establishment at their renowned store in Sydney and become an integral part of delivering an unparalleled shopping experience to a discerning clientele.   The RoleCultivate enduring relationships with clients, providing personalised styling guidance and in-depth product knowledge across men's and women's ready-to-wear collections and leather goods.Exhibit expertise in ready-to-wear fashion for both genders, with a focus on menswear, womenswear, and leather goods.Showcase a profound understanding of prevailing fashion trends, translating them into personalised recommendations for clients.Deliver exceptional customer service, ensuring each client feels esteemed and…

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In collaboration with key stakeholders, you’ll design, build, implement and manage data that delivers personalised customer communications across all channels, outbound and inbound. This is the perfect role for you if you enjoy working in a fast paced environment, are highly analytical, and are natural a lateral thinker who thrives using their problem solving and interpretive skills!We are looking for someone who is suitably experienced in marketing automation, self-motivated and curious, with a positive, can-do attitudeWhat are you going to do? You will be… You’ll be responsible for campaign data management executing customer campaign builds and completing each campaign with a post analysis report to gauge the success of each campaign using your strong SQL skills. Identifying any areas for improvement in campaign delivery such as quality, speed, response rates and automationChallenging the way we use or source data to ensure campaigns are designed to leverage suite of data assets (i.e. customer segmentation, propensity models)Consulting with key…

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Who are we?

Data Center Critical Facilities Specialist (Electrical)

Job Description

Equinix is the world’s digital infrastructure company, operating 240+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

We are a fast-growing global company with 20 years of continuous growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of 10,000+ companies, including 2,100 networks and 3,000+ cloud and IT service providers in 32 countries spanning six continents.

Joining our operations team means that you will be at the forefront of all we do, working on critical facilities infrastructure and customer facing projects as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success.

Job Summary

SY9 is Equinix Australia’s first HyperScale data center and as the current team move towards our customer arriving onsite from June, we are looking to recruit a Critical Facilities Specialist with extensive Electrical and building systems technical knowledge.

The successful applicant will have complete knowledge and full understanding of principles and practices across relevant systems with an ability to be the Subject Matter Expert in one or more of the disciplines. Overseeing and undertaking ongoing site maintenance, they will assess unusual circumstances and use sophisticated analytical and problem-solving techniques to identify root cause.

Whilst a strong data center operations background is required, the Critical Facilities teams operate in unison and across disciplines, so a sound broad engineering understanding is desirable also. Those at Specialist level are encouraged to resolve and assesses a wide range of issues in creative ways and suggest variations in approach.

The position is for the fully qualified, expert professional who will be a lead engineer onsite at SY9. Our team will consist of engineers from Graduates through to seniors and the ideal candidate will be someone who can share their Electrical knowledge and expertise with the team and help to develop your colleagues around you.

Responsibilities

• Technical Support - Responsible for technical niche repairs on mission-critical data center systems requiring sophisticated analytical problem solving techniques to identify cause
• Reporting - Reviews specialized contractual reports and activities
• Site Maintenance - Oversees the site maintenance and upkeep of Data center infrastructures according to Equinix global standards
• Assess Adherence to Policy - Ensures all repairs performed on all Data center infrastructure are according to the manufacturer’s guidelines and standard methodologies
• Complexity & Problem Solving - Aids in root cause analysis and in repair of specialized failed critical components. Devises solutions based on limited information and precedent and adapts existing approaches to resolve issues. Uses evaluation, judgment, and interpretation to select right course of action. Your work will be conducted independently and is reviewed at critical points only
• Collaboration & Interaction - Liaises with design stakeholders on design changes. Enhances relationships and networks with senior internal/external partners who are not familiar with the subject matter often requiring persuasion. Adapts style to different audiences. and often advises others on difficult matters. Supports, Mentoring and development of Critical Facilities Engineers
• Design - Validates design criteria for new principal controls upgrades and installs

Qualifications

• 5+ years of related experience in a Mission Critical role
• Bachelor’s degree or Trade Certification in Electrical or Engineering
• Expert level HV, generator experien

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

Who are we?

Data Center Critical Facilities Specialist

The role:

The Critical Facilities Specialist supports the team by performing repairs and leading site maintenance at a static site, ensuring adherence to Equinix global standards.

Given the make up of the team all engineers work across engineering disciplines and help train and develop colleagues needed. Strong mechanical/HVAC qualifications and experience are needed for the role as well as the ability to work and collaborate positively with vendors, customers and the team around you.

Key Responsibilities:

• Technical Support and Advice: Provide the team with engineering support and expertise and act as a subject matter expert (SME). Offer training to team members as needed.
• Breakdown and Repairs Management: Manage breakdowns and repairs of data center infrastructure, following manufacturer's guidelines and standard methodologies.
• Maintenance Scheduling and Planned Preventative Maintenance: Coordinate maintenance schedules and perform planned preventative maintenance activities.
• Security Policy and Procedures: Maintain security policy and procedures for the site.
• Reporting: Review specialist contractual reports and activities.
• Consistency to Policy: Ensure repairs on data center infrastructure are performed according to manufacturer's guidelines and standard methodologies.
• Problem Solving: Conduct root cause analysis and repair failed components.
• Teamwork: Collaborate with regional construction or design teams on design changes.
• Design: Validate design criteria for new principal power installations.

Qualifications:

• Trade Certificate or Degree in Mechanical/HVAC/refrigeration or related field
• Willingness to work autonomously and unsupervised when required
• Ideally, some data center, industrial and/or mission-critical exposure and experience
• Positive demeanor and outlook, enjoys working in a team environment
• Ability to attain and maintain NV1 security clearance

Benefits of the role:

• Competitive salary package, including annual bonus, annual reviews, healthcare allowance, and company shares!
• Development and progression opportunities within Equinix in the Facilities or wider teams, locally and globally
• Monday-Friday daytime hours on a static site!

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

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Back to search results Customer Service Specialist - Shannons (Full Time) Job No: 670521 Sydney - Inner Suburbs & CBD Permanent Full Time Call Centre, Insurance Refer a friend Apply Are you passionate about cars or motorcycles paired with delivering exceptional customer service? Join Shannons Insurance in Artarmon, Sydney and work with likeminded individuals. We’re currently recruiting for specialists to join our team on Wednesday 17th April.   We have two permanent full time shift options on offer. See below for more information. As part of your role, you will undertake 7 weeks full time, in office training at our Artarmon office to ensure you are set up for success! What you’ll do At Shannon’s it’s all about our customers and the positive impact we can make in their lives and communities. As a Motor Enthusiast Underwriter, you will be: Taking incoming calls from our new and existing customers Providing information and product knowledge to…

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Procore is looking for an inspiring and accomplished Sales Development Representative, Commercial to join one of the highest-performing sales teams in the software industry. Our Sales Development team is an essential component of our sales model and has helped fuel our incredible growth for the past several years.

As a Sales Development Representative, you'll develop an understanding of the construction industry and Procore’s products to help improve one of the world’s largest industries.

We pride ourselves on setting challenging goals and having fun achieving them together. We value our culture and are looking for optimistic and motivated people to join our team. Are you up for the challenge?

This position will report to the Manager, Sales Development, and will be based in our office in Sydney, Australia. This is an ongoing, open requisition - we are looking for folks who are interested in learning more about starting a sales career at Procore now or in the future if/when a position becomes available.

What you’ll do:

• Create new business opportunities to fuel Procore’s growth
• Partner with  Account Executives  to achieve mutually aligned sales quotas each month
• Engage construction professionals through phone, email, and other channels to understand their challenges and identify opportunities to solve them
• Have the autonomy to operate beyond your role and help the team improve our process, training, use of technology, and any other aspects of our business
• Work with sales management to develop targeted lists, call strategies, and messaging to create opportunities for new business
• Conduct daily activities, including

  • Pre-call research and planning

  • Make a high volume of calls per day

  • Follow-up with previous contacts (nurturing leads)

  • Maintain Salesforce records

What we’re looking for:

• Desire to pursue a career in Sales
• Will to achieve results—the curiosity and perseverance to push harder when the going gets tough
• Enjoy working in a collaborative, ambitious environment—inspire your team to be better while achieving your goals
• Commitment to lifelong learning and continuous development
• Self-aware, reflective, and able to digest feedback critically and adapt to overcome challenges
• Demonstrate our core values of Ownership, Optimism, and Openness
• Friendly, enthusiastic, and demonstrate empathy and thoughtfulness in your work

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Procurement Specialist - Energy and Fuels Division: Boral Constr Mat Limited Department: OVERHEAD CMC Work type: Permanent - full time Location: Sydney Your next opportunity Reporting to the Category Manager, the Procurement Specialist Energy and Fuels will support the delivery of category strategies, procurement projects and supplier management plans within the Energy and Fuels category which encompasses Fuels and Lubricants, Electricity, Natural Gas, Coal, Alternate Cement Kiln Fuels, and LPG. An important role within an experienced and hardworking team, the Procurement Specialist will run successful sourcing projects and tender processes for the high value Energy and Fuels category, ensuring Boral  is receiving the best value from the supply market and that supply risks are managed. Interfacing broadly across the Boral business with key internal stakeholders and suppliers, this role engages across the end to end procurement process, providing guidance and support in managing suppliers. This is a genuine opportunity to work for a respected major…

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Momentus' sales team is looking for a driven and dynamic Inside Sales executive to bring their Saas and hunting expertise to win new business in the event management space.

Responsibilities: 

• Win new accounts and grow existing business with Momentus solutions to meet and exceed revenue and profit targets.
• Be responsible for consultative solution selling, listen to the needs of prospective customers and clearly articulate the value proposition of Momentus solutions.
• Prepare effective client presentations and run efficient meetings.
• Apply tactical and strategic go-to-market models aimed at growing the customer base both in the short and long terms to drive higher revenues, customer growth, and to improve customer retention.
• Build strong partnerships at the senior leadership level of prospect organizations and establish new business relationships.
• Increase visibility for the Momentus brand with customers, prospects, and alliance partners through participation at industry events.
• Support weekly, monthly, and quarterly forecast processes, including pipeline analysis, data validation, and identify required gaps and actions items.
• Collaborate across internal teams to increase your knowledge of the product and ensure you bring the best solution to our clients.
• Other duties assigned.

We have a fantastic opportunity for a Sales Admin Clerk at our Toyota and Lexus dealership.
Admin duties
Receptionist duties
Data input into business systems
Sales documentation processing
Assist fellow team members with operational duties
With the world's leading automotive brand the only way is up, thanks to class leading models and brand loyalty in Australia.

The successful applicant will have:

Strong customer focus
A cooperative, friendly nature
Experience in an administration role
A desire to work with fellow team members
A willingness to follow our standard operating processes
Reliability without the need for constant reminders
Excellent computer, handwriting, spelling, grammar and numeracy
Exceptional spoken communication skills

At BlueScope, we create and inspire smart solutions in steel, strengthening our communities and helping build a better future. Our steel has shaped everything from hospitals and schools, bridges and stadiums to fences and homes – influencing the way we live and work, now and in the future.The OpportunityCome and discover the opportunity to join our Lysaght business in our Tamworth team as an Internal Sales Representative. Made in Australia since 1921, Lysaght manufactures and markets steel building products that have helped shape the nation: from iconic corrugated roofing over Australian homes, to large commercial and industrial projects.In this varied role, you will be accountable for the growth of our Home Improvement portfolio and assisting customer with a wide range of products from Car Ports and Patios to meet their needs, you will also assist our Account Managers and other team members with sales activities, providing product quotes, and partnering closely with internal teams to deliver on customer expectations ensuring…

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Artificial Insemination Specialist (Cattle)
Jason J & Kylie L Catts t/a JJ & KL Catts
$71,000 to $90,000 per annum
Fulltime

This is a rare opportunity for an experienced Artificial Insemination Specialist ready for a significant career move into an industry leading cattle breeding enterprise.

JJ & KL Catts is an organisation that delivers excellence in cattle breeding. Our operations are primarily based at Baradine in regional North West NSW. Our commitment to quality, reliability and continuous improvement is evident through our outstanding industry reputation.

We are seeking to retain a key employee who will create a new standard when it comes to delivery of cattle breeding services.

Principle Role
• Perform artificial insemination procedures on cattle according to established protocols and guidelines.
• Safely handle and restrain animals during the insemination process, ensuring their comfort and minimizing stress.
• Prepare and administer medications, hormones, and other reproductive aids as necessary for successful insemination.
• Maintain accurate records of breeding activities, including individual animal identification, insemination dates, sire information, and any relevant observations.
• Monitor and evaluate the reproductive performance of the herd, identifying any signs of reproductive disorders, and promptly reporting them.
• Assist with pregnancy diagnosis and manage the records of pregnant animals.
• Ensure the cleanliness and proper maintenance of all equipment used during the insemination process.
• Follow biosecurity protocols to prevent the spread of diseases within the herd.
• Stay updated with the latest advancements in artificial insemination techniques and industry best practices.

Ancillary Role
• Develop and implement appropriate feeding programs and ensure proper nutrition for the herd at all stages of growth, taking into account seasonal variations and specific nutritional requirements.
• Oversee the maintenance and repair of cattle facilities, equipment, and machinery, ensuring they are in good working order and meet safety standards.

Essential Criteria
• Experience: A minimum of 3 years of experience in large-scale cattle herd enterprises is required. Proven experience in breeding, calving, nutrition, and health management is essential.
• Knowledge: Strong knowledge of cattle farming practices, herd health management, nutrition, and breeding techniques. Familiarity with pasture management and grazing systems is advantageous.
• Organizational Skills: Excellent organizational skills with the ability to prioritize tasks, manage time effectively, and handle multiple responsibilities simultaneously.
• Attention to Detail: Meticulous attention to detail in record-keeping, health monitoring, and overall herd management is crucial.
• Technical Proficiency: Proficient in using farm management software, record-keeping systems, and basic computer applications.
• Flexibility: Willingness to work extended hours, including weekends and holidays, as needed, especially during critical herd management periods.

Required Certifications
Certificate in Artificial Breeding
Chemical Accreditation Certificate

What we offer
For a candidate meeting the criteria for this position we offer a salary package of $71,000 to $90,000 per annum depending on your skills and experience. Active encouragement to develop your career through further training will also be provided.
Please include a cover letter which provides clear explanation of why you are applying for the role, along with a current resume, noting at least two employer references. Applications without a cover letter or references will not be considered for this position.

Email: [email protected]

This advertisement was first published on 14 March 2024
Applications will be accepted until close of business on 16 April 2024

Who we areSince inception in 2005, the Graduate Division of ProForce Australia has placed over 15,000 Graduates in 1200 companies across 8 vertical markets in ANZ. We work predominantly in the business to business sales and marketing space, and operate within a variety of industries including Media, Recruitment, FMCG, Pharmaceuticals, Finance and IT/Telco. Roles availableAll of the positions we offer require no previous corporate experience and provide the opportunity to be working in a hands on capacity as you contribute to greater team or company goals. We are currently looking for talented graduates who wish to start a career in Media sales. Account or Business Development Executives Sales Coordinators Marketing Coordinators Customer Service Consultants Junior Sales Representatives Channel or Product Managers If this sounds like you, apply now to advance your career and discover a future of opportunities.    For more information on ProForce Australia and what we do, check out our Facebook page https://www.facebook.com/proforceaustralia…

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Do work that matters!

Your role exists to make our customer’s lives easier. Whether a customer is buying their first or second home, investing in a property, refinancing, building or renovating, you’re there to deliver the right solutions at the right time.

Our Senior Home Lending Specialists thrive on creating long-lasting relationships as well as proactively creating new relationships. They know how to ask the right questions to deliver appropriate lending solutions and build trust, confidence and advocacy in every interaction.

We are:

You’ll be joining our Mobile Lending Team. We’re always on the go, remotely working and, meeting our customers at a time and place that is convenient to them. Using industry-leading technology, our team provide customers with a seamless banking experience anywhere, anytime.

You are:

• Looking for a relationship based exciting opportunity to build your own brand in the community.
• You’ll be required to travel frequently to meet your customers and put your solid understanding of our products, processes and policies to good use by proactively identifying your customers’ financial needs.
• You’ll have, a strong presence in the local community, building a credible personal brand with your customer base and a strong and active referral partner network.
• As a mobile banker, you’ll be a stickler for detail, ensuring applications are compliant and checks are complete

• The service you provide will be exceptional, giving you the confidence to ask for external referrals from your existing satisfied customers.

Your development:

If you live the values and demonstrate our lending capabilities, we’ll help you find the next step that’s right for you and enable you to be your best to get there.

We’re interested in hearing from people who have:

• A proven track record of delivering exceptional customer service and establishing and maintaining rewarding relationships

• A minimum 2 years’ experience in a residential lending environment and an existing knowledge of Home Lending products and the current responsible lending legislation

• An ability to identify and anticipate customers’ financial needs

• The ability to see the big picture for customers and provide them with holistic solutions.

If this sounds like you apply today!

Advertising End Date: 13/03/2024

• You are passionate about helping customers turn their financial dreams into reality

• We are a customer and community focused network of branch colleagues

• Together we can create brilliant customer experiences that matter

Please note that rosters are predetermined. Before applying please ensure you are available to cover the following roster

You will be joining one of our new Multi-Channel Branches!

In addition to the below, as a part of the team at one of our new Multi-Channel Branches, you will utilise a customer centric approach to interact, resolve customer enquires/complaints in person, via telephone or digitally (in a contact centre environment).

• Part Time 22.75 hours based in Moruya Branch

• Monday: 9.00am - 4.00pm

• Tuesday: 9.30am - 1.30pm

• Thursday: 9.00am - 4.00pm

• Friday: 9.00am - 4.00pm

See yourself in our team 

The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers.

Do work that matters 

In this role you will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with. Your understanding of your customers and the Bank’s offerings means you always know the right specialist to refer customers to for their more complex needs.  

More specifically you will:  

• Build a personal connection with customers through meaningful conversations
• Work with customers to help them use our in-branch technology and digital banking options  
• Ask about and respond to customers’ transactional needs in the branch, ensuring they leave satisfied  
• Complete Financial Health Checks to assess customers’ financial needs and identify any changes  
• Perform interviews and process applications for personal loans, credit cards and associated products  
• Proactively call customers to build rapport and invite them into the branch for a Financial Health Check or an appointment with a specialist  
• Adhere to the Bank’s processes and procedures, including accurately reconciling transactions and reviewing customers’ financial positions  
• Engage with customers by participating in community events and fundraising activities  
• Look out for the safety and wellbeing of your team  
• Use tools to capture customer feedback, and take action to correct any service breaks and drive improvement  

We’re interested in hearing from people who   

• Have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do 
• Can bring your passion for service excellence and, whilst being comfortable working independently, you will also be able to refer our customers to other specialist team members in order to better serve their needs 
• Can demonstrate an ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions 
• Most importantly you’ll need to have a genuine passion for the customer and for doing the right thing to ensure we’re putting our customer’s needs first.   

If this sounds like the role for you then we would love to hear from you. Apply today!    

Advertising End Date: 14/03/2024

Who are we?

Data Center Critical Facilities Specialist (Controls)

Job Description

Equinix is the world’s digital infrastructure company, operating 240+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

We are a fast-growing global company with 20 years of continuous growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of 10,000+ companies, including 2,100 networks and 3,000+ cloud and IT service providers in 32 countries spanning six continents.

Joining our operations team means that you will be at the forefront of all we do, working on critical facilities infrastructure and customer facing projects as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success.

Job Summary

SY9 is Equinix Australia’s first HyperScale data center and as the current team move towards our customer arriving onsite from June, we are looking to recruit a Critical Facilities Specialist with extensive Controls and building systems technical knowledge.

The successful applicant will have complete knowledge and full understanding of principles and practices across relevant systems with an ability to be the Subject Matter Expert in one or more of the disciplines. Overseeing and undertaking ongoing site maintenance, they will assess unusual circumstances and use sophisticated analytical and problem-solving techniques to identify root cause.

Whilst a strong data center operations background is required, the Critical Facilities teams operate in unison and across disciplines, so a sound broad engineering understanding is desirable also. Those at Specialist level are encouraged to resolve and assesses a wide range of issues in creative ways and suggest variations in approach.

The position is for the fully qualified, expert professional who will be a lead engineer onsite at SY9. Our team will consist of engineers from Graduates through to seniors and the ideal candidate will be someone who can share their knowledge and expertise with the team and help to develop your colleagues around you.

Responsibilities

• Technical Support - Responsible for technical niche repairs on mission-critical data center systems requiring sophisticated analytical problem solving techniques to identify cause
• Reporting - Reviews specialized contractual reports and activities
• Site Maintenance - Oversees the site maintenance and upkeep of Data center infrastructures according to Equinix global standards
• Assess Adherence to Policy - Ensures all repairs performed on all Data center infrastructure are according to the manufacturer’s guidelines and standard methodologies
• Complexity & Problem Solving - Aids in root cause analysis and in repair of specialized failed critical components. Devises solutions based on limited information and precedent and adapts existing approaches to resolve issues. Uses evaluation, judgment, and interpretation to select right course of action. Your work will be conducted independently and is reviewed at critical points only
• Collaboration & Interaction - Liaises with design stakeholders on design changes. Enhances relationships and networks with senior internal/external partners who are not familiar with the subject matter often requiring persuasion. Adapts style to different audiences. and often advises others on difficult matters. Supports, Mentoring and development of Critical Facilities Engineers
• Design - Validates design criteria for new principal mechanical installations (e.g. Air Handling Unit upgrade)

Qualifications

• 5+ years of related experience in a Mission Critical role
• Bachelor’s degree or Trade Certification in relevant field

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.