As a Department Manager you are responsible for supporting the Sales and Profit goals by setting a plan for your department to deliver a Great Customer Experience in line with your store. You ensure you have a Great Team and support their development, working with succession planning, talent development and structured performance management for your team based on results, values, and leadership.   

Key responsibilities: 

• Regularly analyse and follow up Sales & Profit KPIs for your department and together with the Visual  

• Merchandisers you take action to maximise sales. 

• Drive Hello Member program in line with country goals 

• Ensure your department continuously meets H&M standards and follow this up using the Customer Experience Tool.  

• Together with your Visual Team, you ensure the implementation of the Commercial Handbook. 

• Evaluate and manage the performance of your team; give regular feedback, execute performance development reviews, development plans, follow-up and take any appropriate action to improve performance and develop your team. 

• Actively work with a talent pipeline in your department to support the business and store needs.

As a Department Manager you are responsible for supporting the Sales and Profit goals by setting a plan for your department to deliver a Great Customer Experience in line with your store. You ensure you have a Great Team and support their development, working with succession planning, talent development and structured performance management for your team based on results, values, and leadership.   

Key responsibilities: 

• Regularly analyse and follow up Sales & Profit KPIs for your department and together with the Visual  

• Merchandisers you take action to maximise sales. 

• Drive Hello Member program in line with country goals 

• Ensure your department continuously meets H&M standards and follow this up using the Customer Experience Tool.  

• Together with your Visual Team, you ensure the implementation of the Commercial Handbook. 

• Evaluate and manage the performance of your team; give regular feedback, execute performance development reviews, development plans, follow-up and take any appropriate action to improve performance and develop your team. 

• Actively work with a talent pipeline in your department to support the business and store needs.

We are looking for a Senior Cost Manager to join the Perth team to deliver cost management services to key client National Account, primarily dealing with the Retail team.  

• Pre contract cost planning services during design stages of projects
• Post contract progress claim and variation assessments
• Engage with the local property market to gain market knowledge for use in the delivery of our services
• Assist with the commission management of our commissions to assist in the successful delivery of our services
• Integrate with full cost management and project management teams in WA and support when required
• Work independently and take responsibility for deliverables
• Line management and mentorship

Your Career

The Senior Program Manager is a senior level role that will support large and complex consulting engagements and security transformation programs across JAPAC. The individual will report directly to the VP for Unit 42 in JAPAC and partner with Unit 42 leadership and Security Consulting PMO to lead GCO programs and projects, as well as support Digital Forensics and Incident Response (DFIR) and Proactive Services engagements across the region.

Your Impact:

• Has considerable cybersecurity and security transformation experience across diverse sectors, industries and markets (in  JAPAC)

• Has  experience operating at technical, CxO and board levels

• Has appropriate consulting, program, change management and communication skills, as well as stakeholder management experience, to gain credibility and trust with complex stakeholders

• Can effectively articulate themes that organisations are challenged by with regards to what's driving transformation, including new digital environments,  the legal, compliance and regulatory landscape, stakeholder expectations, budgetary concerns and factors including Total Cost of Ownership and Return on Security Investments, 3rd party/supply chain risk and exposure and the evolving threat landscape

• Has experience working with partners

• Understands threat-led, data driven consulting and has sufficient technology and cybersecurity experience to be able to learn our products and services

• Can rally the team to quick and effective outcomes, has operated / led war-rooms

• Has the ability to lead, influence and drive outcomes

• Be an expert in program and project management methodology and processes

• Be able to build successful relationships with cross-organizational leaders to achieve mutually successful results

• Recognize changes in scope across multiple projects and can drive scope-versus-schedule/budget discussions to conclusion

• Manage a program portfolio and balance resources among it

• Recognize organizational or system-wide risks and create program risk management plans

• Manage multiple projects effectively by defining schedules and goals based on Statements of Work (SOWs) and communicating directly with clients where needed

• Maintain and update status reports for external clients and customers 

• Partner and guide technical team members to accomplish project goals and objectives, ensuring execution of project tasks, and monitoring progress to completion

• Maintain a strong understanding of the Unit 42 Consulting team’s skill sets

• Partner with consulting leadership with any staffing needs for each project

• Develop strong partnerships with internal and external stakeholders for each project 

• Partner with the Engagement Lead to ensure the projects adhere to budget and time frame guidelines 

• Partner with Engagement Lead to look for opportunities to increase client satisfaction and deepen relationships 

• Deliver Cyber uplift programs not just projects

• Lead cyber transformation programs on behalf of clients, including the support of cyber security strategies to managing the execution of strategic maturity roadmaps  

About you

• Experience with local market knowledge in hospitality industry.
• Passion, interest and confidence in coffee, wine & spirits with a focus on locally sourced product, ensuring quality and consistency of our offering.
• A commitment to providing exceptional experiences for our guests.
• Exceptional leadership skills with demonstrated results in developing and motivating teams, your lead by example approach will be infectious.
• Responsible Service of Alcohol (RSA) Certificate.
• A high standard of grooming and presentation.
• The ability and flexibility to work various rostered shifts, including early mornings, late evenings and on weekends.

What you will be doing?

• Assist in leading, mentoring and training the Food & Beverage Operations team.
• Supervise and delegate duties, ensure brand standards are maintained.
• Liaise with kitchen to ensure the highest standard of food quality and visual appeal.

This is a Full-Time role - 38 hours per week.