Your experience and skills include:

• Service focused personality.
• Proven customer service skills with sophisticated communication skills, both verbal and written.
• Computer literate with strong abilities in Microsoft Office.
• Excellent interpersonal skills with the ability to connect with others easily, as well as proven problem solving abilities.
• Highly responsible and reliable, demonstrating initiative as required.
• Ability to work well under pressure in a fast-paced, team-based environment.

What you will be doing:

• Consistently offer professional, friendly and engaging service while corresponding with guests via various methods in a timely manner.
• Book, enter and update room reservation requests & rooming lists, as well as build & maintain group blocks, using the relevant systems to ensure a flawless check-in & check-out process.
• Ensure accurate payment information is received and inputted in a timely manner.
• Maximize revenue by upselling guestrooms and recommending hotel facilities.
• Assist with balancing inventory/room types.
• Liaise and maintain strong working relationships with Sales, Food & Beverage, Front Office & other departments as required.
• Assist guests regarding hotel facilities in an informative and helpful way.
• Due to the requirements of the role needs to be performed onsite, no working from home options available. 

Purpose of the role

The Sales Support Executive role will be responsible for the tracking and analysis of sales.

A key responsibility of the role will be to support the account team with administrative management of promotions, price and product detail.

Proven experience in sales; experience as a sales support executive or in other administrative positions will be considered a plus.

KPI's

• Updating & Analysis of daily sales across the business  

• Management of promotional plan – management of promotional grid, loading & reviewing in trade spend system & customer system
• Reviewing promotional ROI
• Maintenance of promotional booking Forms for states and MSOs

• Management of product data New Line Forms & Internal master data
• Price maintenance & paperwork

• Building briefing materials for the field force
• Management and uploading of street funds 
• Adhoc tasks

Personal Leadership

• Effective communication across the business
• Consistently sets the standard for behavior with own actions and behaviors
• Lives and champions TCCD Business Values and challenges inappropriate behaviors
• Makes well considered, informed decision, and follows through decisively with actions
• Prioritises tasks and manages time effectively to meet deadlines maximize personal productivity
• Displays resilience and perseverance when confronted by considerable obstacles and setbacks
• Exerts positive influence to meet objectives and build effective relationships

Key Relationships

• National Business Manager
• National Account Manager
• Operations team
• Field team

Key Challenges

• Conflicting priorities / time management
• Adapting to changing business priorities

Skills and Qualifications

• Exceptional attention to detail
• Analytic skills
• Strong IT skills (technical)
• Strong MS Office skills esp. Excel
• Ability to prioritize and manage time effectively
• Field or retail experience will be highly regarded

Personal Attributes

• Self motivated and energetic
• High level of written and oral communication skills
• Ability to work limited supervision when required
• Works effectively in a team environment

About our Client

Our key client partner in the Liquor Industry is the world’s largest premium drinks business with an unrivaled collection of iconic brands including Tanqueray, Johnnie Walker, Smirnoff, Bundaberg, and many more!

About the Opportunity

We are looking for a motivated, positive and hardworking individual for a Part-Time Sales Representative role we currently have on offer.

As a Sales Representative, you will be required to:

• Merchandise our clients’ product range within major supermarket liquor stores, major liquor chains and Independent liquor chains within your assigned area.
• Create point of sale displays, ensuring the product is well-stocked and maintained.
• Check stock levels for stores, liaising with store managers
• Sell in product lines and negotiate space with store managers
• Report accurate data upon the completion of each visit

Location: the opportunity will cover Mornington Peninsular, Frankston, Cranbourne and surrounding suburbs.

Hours/Days: Wednesday to Friday, 19 hours per week.

Salary: Competitive total salary package on offer (including superannuation and car allowance).

Benefits

• Comprehensive induction and on-going training
• Variety and gain experience across multiple brands and channels
• Part-time benefits such as Annual Leave Entitlements
• Autonomy to complete the allocated work within parameters

About you:

• Background within the liquor industry preferred
• Previous retail or merchandising experience
• Current RSA preferred
• A valid driver’s licence and access to a reliable car
• Ability to receive and store the Point of Sale items to your home address
• Great communication skills to build relationships with store personnel
• Ability to report your work via apps on an iPad provided by the company

Activities can be physically demanding in nature, so you need to be confident with working autonomously to complete these tasks.

What’s next?

If you’re ready to join a high performing team in the retail environment then apply now! 

Please note only short-listed candidates will be contacted.

Company Description:

Veracross provides SaaS-based School Information Systems (SIS) designed to meet the specific needs of independent K-12 schools worldwide. Our one-record solution combines the power of a fully integrated single-record database, personalized communication tools, and an elegant architecture that is unique in our industry.

We are a growing, values-led community of 350 employees in the US, UK and Australia who share a vision to unify school communities, improve the quality of education, and enhance learning. And we’re succeeding! As of early 2024, we are supporting 3200+ schools in 60 countries.

Veracross is five product brands in one global tech company

Veracross SIS is a one-person, one-record school management platform

Magnus Health provides cloud-based Student Health Record (SHR) solutions

Digistorm connects with their communities through Digistorm Websites, Digistorm Funnel, and Digistorm Apps.

Epraise incentivizes student well-being and connects teachers, students, and families.

Firefly provides an online learning space for students and teachers

Position Overview:  

Veracross is seeking a self-motivated, passionate, and highly collaborative Senior Sales Engineer to join our successful sales team. You will report to the Director, Field Sales Operations and work closely with sales, marketing, and product teams on various projects. You will prepare for and perform technical demonstrations for prospects and customers for new logo and upsell Account Executives located in Australia. 

Responsibilities:

•  Report to Director, Field Sales Operations 

• Responsible for working closely with Account Executives to schedule and manage product demonstrations through a defined process in Salesforce. 

• Manage scheduled demonstrations in Salesforce by logging, tracking, and reporting. 

• Responsible for performing product demonstrations of Veracross solution to prospects, customers; champions and buyers within schools located in APAC and are interested in Veracross Solution. 

• Assist in onboarding and training Account Executives on Veracross Solution. 

• Maintain and improve in-depth technical understanding of Veracross products.  

• Assist sales with sales pursuits for our customers and prospects. 

• Assist Account Executive through discovery and initial requirements gathering sessions with customers and prospects, translating key pain points into solution opportunities. 

• Answer a variety of functional and technical questions from customers funneled through the sales team and throughout the demonstration within the sales process. 

• Provide functional and technical responses to customer RFPs, RFIs and other direct requirements. 

• Contribute and participate presenting in webinar series. 

• Bachelor’s degree (BA).  

• 3+ years’ experience in enterprise software sales role in SaaS EdTech company is required. 

• Demonstrated strong presentation skills to key stakeholders within prospective customers. 

• Solid understanding and/or hands-on experience in software applications and web technologies. 

• Can clearly demonstrate high empathy through a proven track record of being an attentive listener, thoroughly understanding customer’s needs, and quickly building rapport.  

• Strong communication skills and excellent interpersonal skills, comfortable interacting with a variety of audiences within the organization. 

• Salesforce experience required. 

• Ability to juggle multiple priorities. 

• Flexible team-player who can partner with all functions of the business, getting team members buy in and feedback with ease. 

• Detail oriented and highly organized with the ability to work independently in a fast paced, high growth environment. 

The best tools to get the job done!

When you join Veracross, you get a brand new Macbook Pro, a 32-inch monitor, and an adjustable desk and Herman Miller chair for the office. There's also an allowance for your setup at home to ensure you're comfortable working there.

Growth opportunities!

Veracross is growing fast, allowing you to own your role and grow with us! Operating within a global team, there are opportunities for professional development allowing your skills to grow as the business grows.

Work/life balance

Management encourages taking hour-long lunches and finishing on time and understands that you have a life outside of work. You can take the day off for your birthday and get a $100-a-year allowance for well-being. Massage, anyone?

Parental leave policy

As part of Veracross parental leave policy, you’re eligible for paid leave as a primary parent and secondary parent when you welcome a new child into your family. This is available after 12 months in a full-time role.

Flexibility

Veracross offers a flexible working environment, including hybrid options to work from home and the office.

Make a difference

Our work makes a positive contribution to our schools, their students and their families around the world!

Snacks, drinks & coffee

Digistorm’s (Veracross) Gold Coast HQ offers a coffee machine, snack bar and fully stocked drinks fridge to keep energy levels high! Vege chips, kombucha, almond milk, cookies; you name it, they have it.

Culture

The Veracross team is fun, relaxed, and sociable, reflected in the casual dress code and social events. The office has an open floor plan, which allows for cross-team communication and a collaborative environment. Join some staff for lunchtime surfing or hit up nearby food spots for a burger by the beach.

About the role:

Are you looking to kickstart your career in SaaS Sales? Want to work with an incredible team, learn the ropes and quickly grow your sales career? If so, this opportunity might just be what you've been looking for.

We are looking for talented, passionate, and motivated individuals to join our team as a Sales Development Representative (SDR) to join the ‘Go to market’ team.  You’ll help accountants, bookkeepers and other professional services businesses move their traditional methods of client engagement to a business critical platform that offers their clients sleek and professional branded experiences, automating large parts of their business including invoicing, payments and workflows. 

As a Sales Development Representative, you'll play a key role in our marketing and sales efforts through the development of qualified leads that result in more product demos and sales for the company. Your main objective is to get prospective customers excited about what we're doing and schedule product demonstrations for them with our Account Executive team. You’ll be an integral part of helping the company build a strong pipeline of qualified opportunities and grow its revenue.

What your day to day will look like:

Your main objective is to get prospective customers excited about what we're doing and schedule product demonstrations for them with our Sales team. You'll be an integral part of helping the company build a strong pipeline of qualified opportunities and grow its revenue:.

• Engage prospective customers by phone and email and to make a great first impression with our prospects by demonstrating strong knowledge in key areas such as product, competitors, industry, and more (you'll be thoroughly trained on this!)

• Qualify leads and advance them to the next step in our company's sales cycle

• Being Comfortable and excited by converting outbound activity into new business

• Get excited by turning outbound activity into new business by searching for, and engaging with prospective clients via our database (Hubspot), LinkedIn, Apollo.

• Partner closely with our Inside Sales team to ensure strong communication and proper handoffs

• Hit your monthly targets for qualified demos booked and completed

• Participate in industry trade shows (light travel involved) to showcase the Ignition platform and acquire a large amount of leads

• Be a product knowledge expert and successfully overcome prospective customer objections

• Actively look for opportunities to improve and optimise our sales processes

• Learn our technology stack (Hubspot, Gong, Zoom) to become more efficient and effective at your job

• Responsible for the management of all group bookings of 10 rooms or more.
• Handle enquiries for group bookings via email or phone during the shift, communicate immediately, and provide a reply or confirmation within a reasonable timeframe.
• Handle guest complaints and enquiries in an efficient and professional manner and ensure the Manager is informed of any guest feedback.
• Perform all reservations duties including making and entering reservations.
• Prepare group information sheets (group movements) and briefing of Hotel Stakeholders prior to arrival of group.
• Ensure a clear line of communication with other departments for special requests or other reservation-related matters.

We’re Civica, and we create software that helps deliver critical services for citizens all around the world. From local government, to education, health, and care, over 5,000 public bodies across the globe use our software to provide essential services to over 100 million citizens. 

Our aspiration is to be a GovTech champion everywhere we work, supporting the needs of citizens and those who serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point in our journey to realise that aspiration. 

Based in full-time position fixed-term 8-month hybrid.

This is an exciting opportunity for a creative and results-driven professional to join our highly skilled Central Marketing team as the New Customer Acquisitions Event Marketing Executive.

Working collaboratively across marketing functions, you’ll design and deliver innovative online and offline events aimed at generating Marketing Qualified Leads (MQLs) to fuel our business growth. Partnering with teams in customer insights, product marketing, branding, and operations, you’ll create engaging, high-impact events that make Civica stand out.

• You’ll take ownership of event planning and supporting communications campaigns: Conceptualising and delivering multi-touch campaigns that promote events and maximise MQL generation.

• Working with external suppliers, exhibition organisers and internal stakeholders to fulfil the requirements of complex event and campaign briefs.
• Collaborating with Marketing Operations to ensure timely and budget-friendly delivery.
• Running email, A/B testing and using insights to optimise participation and ROI.
• Analysing event performance metrics to refine strategies and enhance results.

This is an excellent career development opportunity for a marketing professional passionate about events, who thrives in a fast-paced environment and is ready to shape a role they can truly make their own.

• Proven campaign marketing expertise with a collaborative working style: experience, preferably in B2B tech/SaaS market.
• Proven expertise in delivering online and offline marketing events, ideally with international audiences.
• Strong project management and problem-solving skills with a track record of delivering on time and within budget.
• A creative mindset with a "test and learn" approach to continuously improve outcomes.
• Excellent communication skills to engage and influence stakeholders effectively.

At Civica, we’re passionate about what we do and the citizens we help to serve. If you’d like to champion the use of technology in public services to improve outcomes for citizens and public sector organisations, this is your opportunity.

Join us to unlock your potential, grow your career, and make a real difference to people and communities around the world.

As a company, we’re passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities.  

We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect: 

• Diversity & Inclusion: We’re all different—and we love this about us. We provide an inclusive, safe, and welcoming environment to all Civicans, new and old. 

• Focus on Learning: There are heaps of opportunities to help you grow and be your best. We encourage you to drive your personal development and career.  

• Giving Culture: We encourage you to "give back" with benefits such as our Days of Difference leave, where you can volunteer for a charity of your choice. 

• Flexible Work: We have the technology and tools to support you working in our hybrid environment.

• Flexible role!
• Ideal role for someone who is passionate about consumer electronics!
• Comprehensive induction and on-going training!
• Great opportunity to represent a leading client in the Consumer Electronics Industry – Swann Security!

We are looking for motivated and hardworking casual Merchandisers and Product Trainers to join our Swann Security Field Team! Training Provided!

Swann Security is a global leader and provider of home security and camera systems and accessories. Visiting key retailers, you will provide a great experience through compelling demonstrations of Swann Security products with store staff and customers. Using your superior product knowledge, you will actively convert customer engagement into sales. If you have a passion for Consumer Electronic products, this could be the role for you!

Benefits

• $31.68 p/hour PLUS travel compensation
• Comprehensive induction and on-going training
• Flexible working hours – autonomy to complete the allocated work within parameters
• Monday to Friday - no late nights or weekends!!
• Employee Recognition Program

Location: the opportunity will cover South of River (Browns Plains, Ipswich, Carindale, Mt Gravatt, Loganholme) and surrounding suburbs.

Hours/Days: up to 20 hours weekly depending on client needs.

You will be required to:

• Merchandise products in Bunnings, JB HIFI, Costco, Harvey Norman, The Good Guys and more, within your assigned area
• Create appealing point of sale displays
• In-store training and engagement
• Check stock levels for stores and stock ordering
• Report accurate data upon the completion of each visit
• Provide support to retail staff and build strong relationships with retailers
• Use your superior Swann product knowledge and engagement skills to convert product demonstrations into sales

About you:

• Previous retail, merchandising or brand ambassador experience highly desirable
• A valid driver’s license and access to a reliable car
• First class communication skills
• Confidence using technology so you can report your work via apps on smart devices

If you’re ready to join a high performing team in the retail environment then apply now!

Please note only short-listed candidates will be contacted.

With rapid economic growth occurring in Greater Ballarat, Colliers is looking for another star to be trained in Commercial Real Estate and work alongside our Sales & Leasing team based in our Ballarat office.

What you can expect:

• Monday to Friday working hours, no weekend work!
• Build and maintain strong relationships with key clients and maintain high presence in the marketplace
• Assisting in the sourcing, listing, selling and leasing of commercial properties across Ballarat
• Maintaining an active pipeline of both potential buyers and sellers
• Negotiating property transactions from start to finish
• Conducting inspections and all other duties associated with listing and selling/leasing a commercial property
• Cultivate & nurture strong relationships with key account clients and maintain high presence in the marketplace
• Delivering market knowledge and advice to clients
• Coordinate (with Marketing department) the marketing & selling of properties including organising signboards, brochures, advertising, Information Memorandums and videos.

The Bar Manager at Mondrian Gold Coast is responsible for overseeing all aspects of the bar operation for a specific venue (Haven, LiTO or Haven Pool Club), ensuring the delivery of exceptional service standards, and creating an extraordinary guest experience.  The ideal candidate will have a passion for mixology, strong leadership skills, and a commitment to maintaining the luxury and sophistication that Mondrian is renowned for. 

The main duties of this role include:

Strategic Planning and Development

• Develop and implement a comprehensive event strategy that aligns with the hotel’s brand and business goals. 
• Identify and establish partnerships with local vendors, suppliers, and event planners to enhance service offerings. 
• Monitor and maintain inventory levels, order supplies, and manage vendor relationships.
• Analyse & forecast future activity and implement activations to fill the revenue opportunities and effectively yield to ensure the greatest profit possible when booking all function spaces and accommodation. 

Bar/Beverage program Development: 

• Create and maintain an innovative, comprehensive and sustainable Beverage Program in line with Brand requirements and target audiences 
• Develop solid partnership with suppliers. Source and procure quality products, ensuring a well-balanced selection that caters to a range of preferences and budgets. 
• Monitor industry trends to keep the beverage program innovative and competitive

Operational Management: 

• Oversee the setup, execution, and breakdown of Bars, ensuring all logistics are handled smoothly. 
• Coordinate with internal departments such as catering and audiovisual to ensure seamless service delivery. 
• Recruit, train, lead and support the Bars Team Members, fostering a culture of excellence and collaboration. 
• Develop and implement training programs to enhance the team’s skills and knowledge in event planning and execution.

The Position:

We are currently seeking an experianced Service Manager to join our team in Perth North.  In this role, you will be responsible for the delivery and profitability of Workforce Australia contracts within the relevant Employment Service Areas. Reporting to the Regional Manager, you will oversee a team of Workforce Australia consultants within your designated area, as well as all relevant KPI measures.

Key Responsibilities: 

• Ensure team Key Performance Indicators (KPIs) and contractual obligations are consistently met and exceeded.
• Establish and communicate clear direction for the effective operations of all locations / Regions, set objectives and priorities, promote effective teamwork and innovative solutions.
• Develop the capacity of your team to perform and contribute by providing leadership, supervision, coaching/mentoring, feedback and opportunities to learn through formal and informal methods.
• Be accountable and transparent to the Regional Manager with respect to business risk, governance, contractual and financial performance.
• Ensure placement rates are achieved across all locations / Regions in line with approved Workforce Australia budget.
• Liaise with local community providers to build relationships to achieve direct registration pathways, and represent atWork at public forums and on various committees as required.

As a Department Manager you are responsible for supporting the Sales and Profit goals by setting a plan for your department to deliver a Great Customer Experience in line with your store. You ensure you have a Great Team and support their development, working with succession planning, talent development and structured performance management for your team based on results, values, and leadership.   

Key responsibilities: 

• Regularly analyse and follow up Sales & Profit KPIs for your department and together with the Visual  

• Merchandisers you take action to maximise sales. 

• Drive Hello Member program in line with country goals 

• Ensure your department continuously meets H&M standards and follow this up using the Customer Experience Tool.  

• Together with your Visual Team, you ensure the implementation of the Commercial Handbook. 

• Evaluate and manage the performance of your team; give regular feedback, execute performance development reviews, development plans, follow-up and take any appropriate action to improve performance and develop your team. 

• Actively work with a talent pipeline in your department to support the business and store needs.

As a Department Manager you are responsible for supporting the Sales and Profit goals by setting a plan for your department to deliver a Great Customer Experience in line with your store. You ensure you have a Great Team and support their development, working with succession planning, talent development and structured performance management for your team based on results, values, and leadership.   

Key responsibilities: 

• Regularly analyse and follow up Sales & Profit KPIs for your department and together with the Visual  

• Merchandisers you take action to maximise sales. 

• Drive Hello Member program in line with country goals

• Ensure your department continuously meets H&M standards and follow this up using the Customer Experience Tool.  

• Together with your Visual Team, you ensure the implementation of the Commercial Handbook. 

• Evaluate and manage the performance of your team; give regular feedback, execute performance development reviews, development plans, follow-up and take any appropriate action to improve performance and develop your team. 

• Actively work with a talent pipeline in your department to support the business and store needs. 

As a Department Manager you are responsible for supporting the Sales and Profit goals by setting a plan for your department to deliver a Great Customer Experience in line with your store. You ensure you have a Great Team and support their development, working with succession planning, talent development and structured performance management for your team based on results, values, and leadership.   

Key responsibilities: 

• Regularly analyse and follow up Sales & Profit KPIs for your department and together with the Visual  

• Merchandisers you take action to maximise sales. 

• Drive Hello Member program in line with country goals 

• Ensure your department continuously meets H&M standards and follow this up using the Customer Experience Tool.  

• Together with your Visual Team, you ensure the implementation of the Commercial Handbook. 

• Evaluate and manage the performance of your team; give regular feedback, execute performance development reviews, development plans, follow-up and take any appropriate action to improve performance and develop your team. 

• Actively work with a talent pipeline in your department to support the business and store needs. 

The Venue Manager is responsible for overseeing all aspects of the Venue operations within the hotel, including team management, guest service, financial performance, and adherence to health and safety standards. This role requires a strong leader with excellent organisational skills, a passion for hospitality, and a commitment to delivering high-quality dining experiences. 

• Oversee the setup, execution, and breakdown of FOH, ensuring all logistics are handled smoothly. 
• Oversee the booking process with the Host team, coordinating with internal departments such as catering, housekeeping, and audiovisual to ensure seamless service delivery. 
• Develop and implement a comprehensive event strategy that aligns with the hotel’s brand and business goals. 
• Identify and establish partnerships with local vendors, suppliers, and event planners to enhance service offerings. 
• Manage daily restaurant operations, including opening and closing procedures. 
• Analyse & forecast future activity and implement activations to fill the revenue opportunities and effectively yield to ensure the greatest profit possible when booking all function spaces and accommodation. 
• Monitor financial performance, analysing reports to track revenue, costs, and profitability in tight collaboration with the Hotel’s F&B Management. 
• Recruit, train, lead and support the FOH Team Members, fostering a culture of excellence and collaboration. 

BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 15,000 people. We’re driven by innovation and are proud that the technologies in our products and brands, like COLORBOND® steel, inspire and protect everything from hospitals and bridges to stadiums and homes.

The Opportunity

Come and discover the opportunity to join our Lysaght business in our Launceston team as an Account Manager, focusing on the North West of Tasmania Region. Made in Australia since 1921, Lysaght manufactures and markets steel building products that have helped shape the nation: from iconic corrugated roofing over Australian homes, to large commercial and industrial projects.

We are seeking an experienced and driven Account Manager to join our team. In this exciting customer-facing opportunity, you will nurture, grow and strengthen relationships with our key customers, present and for the future.  Be mentored by industry as you develop sales strategies designed to ensure profitable growth of revenue. We are ready to help you succeed.  

What Will You Do?

With the backing of our brand as an established steel supplier of Australian made quality products, you will:

• continue to strengthen partnerships with our existing customers
• implement a purposeful call planning cycle and face-to-face client meetings to develop and maintain profitable business with new and existing clients
• identify new business opportunities with new customers
• identify opportunities to grow business with existing customers
• identify further service improvement and growth opportunities 
• work collaboratively with the internal teams to fulfill and exceed customer needs
• undertake price maintenance activities and database management

More About You

This opportunity suits a highly driven individual who will make this role their own and will strive to meet the needs of our customers and our business. You will bring:

• exceptional account management or new business sales capability
• strong knowledge of the Tasmania region and its business environment
• the ability to leverage customer and market information to develop attractive product and solution-based ideas and service
• commercial acumen with an understanding of pricing and margin and its impact on profitability
• exceptional relationship management and influencing capability 
• a commitment to your own safety and wellbeing and care for others

What’s in it For You

• Full-time permanent position
• Competitive remuneration package
• Tool of trade Vehicle
• Free secured parking onsite
• Flexible working arrangements
• Ongoing training and career development opportunities
• Employee benefits with discounts on health and wellbeing products and services
• Employee Assistance Program

Come and discover us at bluescope.com/life-at-bluescope/careers.

Together we can make a world of difference.

Applications close Wednesday 22nd January 2025

• Translation: Translate website content and CRM system interfaces from English to Japanese, ensuring accuracy, cultural appropriateness, and usability.

• Market Research: Conduct detailed research on the local Japanese-speaking market, analyze competitors' activities, identify business opportunities, and provide actionable insights tailored to specific regions.

• Lead Generation: Acquire leads through various channels, including online platforms, industry events, and networking.

• Relationship Management: Build and maintain strong relationships with clients through regular communication and follow-up, serving as their key point of contact.

• Client Support: Provide excellent customer service to clients, addressing their inquiries, concerns, and issues promptly and professionally.

• Cross-Functional Collaboration: Work with the marketing team to develop and implement strategies tailored to the Japanese-speaking market.

• At least 5 years of similar experience in the financial industry (consultation for candidates without experience available).

• Proven experience in winning awards such as President's Awards or achieving sales-related accolades.

• Previous experience at a consulting firm with the ability to share growth metrics or achievements for client accounts.

• Native Japanese speaker with fluent English communication skills.

• Experience with marketing research and analysis is preferred.

• Experience in customer service or client support is an advantage.

• Ability to work flexible hours to accommodate the Japanese market.

• Valid work visa for long-term employment, without the need for sponsorship.

• Positive, collaborative attitude and ability to work well in a team environment.

Job Description

Join our growing Real Estate Management Services team! We seek a driven candidate with recent experience in commercial property management. As a key player, you’ll oversee a diverse portfolio of North Shore assets, including commercial offices, industrial spaces, and retail properties. The objective is to strengthen client relationships, exceed expectations, and contribute to business success. 

You will successfully achieve this by undertaking the following key tasks:

• Handle daily tenant matters, address requests, and resolve issues.
• Maintain organized lease administration, financial procedures, and reporting.
• Oversee maintenance, repairs and compliance works.
• Manage rent collection, reconciliation, and arrears practices.
• Prepare operating and capital budgets, involving stakeholders.
• Oversee audits, negotiate leases, and liaise with solicitors for lease documentation.
• Maintain strong relations with stakeholders, specifically landlords and tenants.

The Category Manager is responsible for overseeing a specific category within the commercial brands portfolio, driving both strategic and operational success. This role involves developing long-term growth plans, managing daily operations such as range optimization, pricing, and supplier relationships, and collaborating cross-functionally to implement data-driven strategies. The Category Manager ensures category profitability and growth by leading market analysis, product lifecycle management, and fostering collaboration across teams.

Other responsibilities include: 

• Develop and implement category strategies aligned with business objectives, backed by market and competitor analysis.
• Conduct market research and analyse customer behaviour to stay competitive and identify growth opportunities.
• Optimize the product range by managing the lifecycle, introducing new products, and collaborating with suppliers to align with customer demand.
• Set pricing strategies, manage margins, and coordinate with marketing teams to drive promotions and engagement.
• Build and maintain strong supplier relationships, negotiate contracts, and ensure consistent product supply and alignment with strategic goals.
• Regularly track and report category performance, providing insights to guide strategy and ensure financial targets are met.
• Lead and mentor the team, setting goals, monitoring performance, and fostering a culture of development and inclusivity

Sofitel Brisbane Central is looking for a professional and motivated Maintenance Manager who will be responsible for managing a diverse team of engineering tradespersons, handypersons and external contractors. This hands on role is responsible for the day-to-day supervision of the team and reports to the Chief Engineer, providing support with the general operations of the department.

What you will be doing:

• Assist in leading a highly motivated engineering team including assigning daily tasks to ambassadors and managing numerous external contractors
• Set up and implement work request systems in all hotel areas
• Record daily plant and utility consumption readings, analyse consumption and report on findings
• Inspect and perform preventative maintenance on facilities, equipment and fire systems
• Play a key role in Work Health and Safety and sustainability including inspecting all areas of the property for safety issues and taking corrective actions.

You will be responsible for managing external and internal communications, media engagement (including publicity) and stakeholder relations across Nine's Broadcast businesses in Queensland.  

Day to day you will:

• Develop and execute communications and publicity strategies for Nine Network, Nine Radio, and Radio 4BC.
• Build strong relationships with media, identifying and maximising publicity opportunities.
• Write media releases and provide program information and images to media.
• Manage launches, photo shoots, talent appearances, and media interviews professionally.
• Coordinate with Network publicists, create new publicity avenues, and maintain databases.
• Promote safety and collaboration, ensuring open communication across the team.

We have an opportunity for you to join our Front Office team as Duty Manager on a full-time basis. Reporting to our Front Office Manager, the Duty Manager will manage the Front Office operations across reception, guest relations, and reservations during your shift, while creating memorable and unique experiences for the guests visiting the Hotel.

In this role you will:

• Ensuring the smooth day-to-day running of the hotel, maintaining our reputation as a market leader in individualised customer focused service in the hotel locality.
• Ensure the hotel meets or exceeds its key performance indicators (KPIs) related to RPS, NPS, Loyalty, and room upselling.
• Ensure the operation of an effective night audit function in conjunction with the Financial Controller to ensure accuracy of this daily function whilst maintaining customer focus.
• Monitor all Very Important People (VIP’s), special guests and their requests to and their needs are met and loyalty is maintained.

About you

• Experience with local market knowledge in hospitality industry.
• Passion, interest and confidence in coffee, wine & spirits with a focus on locally sourced product, ensuring quality and consistency of our offering.
• A commitment to providing exceptional experiences for our guests.
• Exceptional leadership skills with demonstrated results in developing and motivating teams, your lead by example approach will be infectious.
• Responsible Service of Alcohol (RSA) Certificate.
• A high standard of grooming and presentation.
• The ability and flexibility to work various rostered shifts, including early mornings, late evenings and on weekends.

What you will be doing?

• Assist in leading, mentoring and training the Food & Beverage Operations team.
• Supervise and delegate duties, ensure brand standards are maintained.
• Liaise with kitchen to ensure the highest standard of food quality and visual appeal.

Lake Haven GYG is looking for Shift Managers to join the team! The Shift Manager is responsible for effectively leading the team during specific periods of trade and motivating and engaging the team on shift, by championing our food safety and food quality standards. You will be leading the team through busy service periods, crew training and proactively improving guest experience.

To be considered for this role:

• 6-12months + Experience leading or supervising a large team within a busy environment
• Experience delivering exceptional customer service
• Completed or willingness to undertake Responsible Service of Alcohol course
• Be willing to work between the hours of 5am-12am on a rotating 7 day roster inc weekends

Benefits

These are just some of the benefits that come with working at GYG:

• Free uniform
• Flexible work hours around a 7 day week roster.
• Crew team building activities and competitions
• Discounted meals
• Cultural celebrations – Day of the Dead and Cinco de Mayo

At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food. Since we opened our first restaurant in 2006, we’ve been OBSESSED with food, bringing the incredible energy of Mexican culture to Australians across the country during breakfast, lunch and dinner, committed to serving the freshest fast food with the best local ingredients.

Ready to join the family? Apply now to start the conversation.

• Translation: Translate website content and CRM system interfaces from English to Japanese, ensuring accuracy, cultural appropriateness, and usability.

• Market Research: Conduct detailed research on the local Japanese-speaking market, analyze competitors' activities, identify business opportunities, and provide actionable insights tailored to specific regions.

• Lead Generation: Acquire leads through various channels, including online platforms, industry events, and networking.

• Relationship Management: Build and maintain strong relationships with clients through regular communication and follow-up, serving as their key point of contact.

• Client Support: Provide excellent customer service to clients, addressing their inquiries, concerns, and issues promptly and professionally.

• Cross-Functional Collaboration: Work with the marketing team to develop and implement strategies tailored to the Japanese-speaking market.

• At least 5 years of similar experience in the financial industry (consultation for candidates without experience available).

• Proven experience in winning awards such as President's Awards or achieving sales-related accolades.

• Previous experience at a consulting firm with the ability to share growth metrics or achievements for client accounts.

• Native Japanese speaker with fluent English communication skills.

• Experience with marketing research and analysis is preferred.

• Experience in customer service or client support is an advantage.

• Ability to work flexible hours to accommodate the Japanese market.

• Valid work visa for long-term employment, without the need for sponsorship.

• Positive, collaborative attitude and ability to work well in a team environment.