As the Sales Development Representative you will be responsible for acquiring new pharmacy business through a combination of prospecting, qualifying marketing-generated leads, and pharmacy enquiries and registrations.  

You will manage and nurture these pharmacies, and an existing portfolio of pharmacies, for continued growth, being their dedicated point of contact to add value.  You will liaise with colleagues to transition these into high volume pharmacies, whom will then progress to be managed by a Key Account Manager.  Additionally you will be responsible for system administration of new pharmacies, and supporting the pharmacy order journey to ensure their goods are approved, processed and delivered on time. 

Duties and Responsibilities:

• Identification and acquisition of new partners to Leafio, through high levels of phone and email based communication, working to monthly targets
• Work with the Head of Sales to develop targeted lists, call strategies, and messaging to drive opportunities for new business
• Order volume growth of your existing portfolio, working to a monthly target of average sale per pharmacy
• Build, maintain and nurture your relationships and pipeline, recording all interactions in our CRM
• Resolving any partner issues and concerns
• Communicate the launch of new products or ranges available to pharmacies and drive the uptake of product orders
• Manage our internal systems to ensure pharmacy accounts are correctly established and up to date at all times
• Assist our customer support with administration as needed, to ensure pharmacy orders are processed efficiently

Cadia a subsidiary of Jaybro Group is a wholesale plumbing and parts supplier servicing all of Australia, renowned for its product range supplying the national water management industry based in Orange.

Cadia has enjoyed significant ongoing growth and is now seeking a customer focused and technically minded Sales Support Officer to join our friendly and engaging team, in Arndell Park NSW.

You will be the first point of contact for customers and deliver WOW service via phone and email. Your proven strong communication, time management and organisational skills will ensure you build strong working relationships with customers to ensure return of business.

Our dynamic, fast-paced and friendly environment will suit an energetic, bubbly self-starter with a can-do attitude who enjoys multi-tasking to juggle a range of priorities and is not afraid of change.

This is a great opportunity for you to own the role and grow within the business! You will be provided on-the-job training, mentoring and work in a supportive team environment. You will embrace our core values and go above and beyond for customers.

• Providing premium customer service
• 30-40 inbound calls
• Cross selling and upselling
• Quick turnaround of quotes
• Follow-up customer orders and deliveries
• Ability to multitask and assist Sales team

• Competitive $$$
• Certified as a Great Place to Work® 2024!
• Hybrid model - Work from home 2 days a week!
• Great company culture & high employee engagement
• Career advancement, personal training & development programs
• Dynamic and supportive Team

If you'd like to join a winning team and a company with a fantastic culture and plenty of room for growth and development, please apply now.

As part of Jaybro Group's recruitment process an Online assessment & criminal history check will be required.

We've known it for years, but now it's official - Jaybro Group is proud to be certified as one of Australia's Great Places to Work®! Find out more: https://loom.ly/KTXai5M

Only successful candidates will be contacted.

Must have the right to work in Australia

If you're on the hunt for your next career move, you've come to the right place.

Working with digitsonly, you’ll receive following incentives

If you're on the hunt for your next career move, you've come to the right place.

Working with digitsonly, you’ll receive following incentives

Your experience and skills include:

• Service focused personality.
• Proven customer service skills with sophisticated communication skills, both verbal and written.
• Computer literate with strong abilities in Microsoft Office.
• Excellent interpersonal skills with the ability to connect with others easily, as well as proven problem solving abilities.
• Highly responsible and reliable, demonstrating initiative as required.
• Ability to work well under pressure in a fast-paced, team-based environment.

What you will be doing:

• Consistently offer professional, friendly and engaging service while corresponding with guests via various methods in a timely manner.
• Book, enter and update room reservation requests & rooming lists, as well as build & maintain group blocks, using the relevant systems to ensure a flawless check-in & check-out process.
• Ensure accurate payment information is received and inputted in a timely manner.
• Maximize revenue by upselling guestrooms and recommending hotel facilities.
• Assist with balancing inventory/room types.
• Liaise and maintain strong working relationships with Sales, Food & Beverage, Front Office & other departments as required.
• Assist guests regarding hotel facilities in an informative and helpful way.

What you will be doing:

As Reservations manager, you will be responsible for achieving maximum revenue through the effective selling of room reservations and other ancillary revenue to our guests via the telephone, e-mail or other channels deemed appropriate by the company.

You will manage the Reservations Sales Agents team and will establish ongoing on-job training programs within the department to achieve financial and service quality targets.

Your experience and skills include:

You are a professional and talented individual who is looking for a new challenge and wants to join a fast paced and high performing team renowned for their approach and delivery of unparalleled service.

Natural team player who is an avid learner, adaptable and has exceptional interpersonal and communication skills.

You have strong customer care skills as well as the ability to work under pressure, with excellent attention to detail.

You are confident about your technical knowledge of hotel booking systems, including Opera.