We are seeking a Branch Supervisor who will be primarily responsible for inbound inquiries while maintaining and growing a small pool of existing accounts. They will act as the primary point of contact locally and ensure smooth daily branch operations.

ACL Industrial Technology is a leading independent industrial supply company, dedicated to eliminating supply chain frustration through increased productivity and reduced waste. We supply machinery, welding, safety, abrasives, and industrial products with a focus on fast, easy, and hassle-free service. 

Responsibilities:

• Serve as the primary point of contact and branch custodian, handling customer service and sales, assisting walk-in customers, answering phone calls, and performing occasional ad hoc customer visits.
• Manage a large SKU environment with a background in buying and selling, particularly in welding processes and products.
• Maintain a clean, tidy, and organized branch, ensuring the safety and wellbeing of the local team, and escalating any issues to management promptly.
• Manage a portfolio of smaller accounts, acting as the primary point of contact. Develop a deep understanding of customer needs, building strong relationships to enhance satisfaction and loyalty.
• Drive sales and revenue growth within accounts, identifying upselling and cross-selling opportunities to meet or exceed sales targets.
• Complete all sales reporting requirements accurately and timely within ACL systems.
• Develop comprehensive project plans, manage resources, and ensure successful project execution.
• Build and maintain relationships with clients, suppliers, and team members, ensuring proactive issue resolution to keep projects on track and maintain high client satisfaction.
• Attend daily sales huddles and weekly meetings, following the ACL sales process consistently.

Experience, Qualifications, and Skills

• Experience in sales and/or customer service roles, including B2B supply dealing with a large number of SKUs.
• Proven track record in achieving results and providing strong leadership.
• General knowledge of welding processes and products.
• Competence in using systems, including CRM and ERP (Netsuite experience is advantageous).
• Strong organizational skills with the ability to multitask and be an all-rounder in various branch operations.
• Sales mindset with a love for helping people (colleagues and customers).
• Friendly nature with solid attention to detail and a process-driven approach.

Values

ACL’s values are the fundamental beliefs upon which this business and our behaviors are based. These values are embedded in all ACL roles, and you will need to understand, demonstrate, and apply them in your everyday activities.

• Act with honest intent
• Be a learner, not a knower
• Embrace grit without ego
• Serve with certainty
• Build connected communities

What’s in It for You

• Competitive Salary
• Additional benefits include a vehicle, phone, and potential profit share.
• Work from 7:30 am to 4:30 pm, with some flexibility for early starts or late stays.

We are looking for a motivated, dynamic Sales Consultant to join our friendly termite sales team based in Brisbane. You will be working in your own territory, selling a range of Pest services. You will look to build on solid existing client relationships whilst also using your outstanding sales skills and outgoing personality to win new sales and clients in your area. To help achieve this, we will provide you with a competitive base salary, a highly rewarding uncapped commission structure, a company vehicle, a mobile phone, a tablet, and further career opportunities. You will also be given full product training, with hands-on assistance from the Sales Manager and the Sales Team.

In this role you will be responsible for these key areas:

• Driving sales revenue by hunting new business opportunities via cold calling/ visits and leads from external and internal sources.
• Servicing our existing client base and analysing their needs to increase sales
• Developing and implementing sales plans to achieve set sales targets
• Building strong customer relationships and managing a sales pipeline
• Identifying customer needs and knowing how to deliver successful sales

You will have skills and experience including:

• Previous sales experience is preferred.
• Termite qualification is essential.
• Ability to cold-call & plan for sales territory
• Self-motivation and ability to work autonomously
• A passion for hunting new business and being recognised and rewarded
• Good time management skills
• Excellent communication skills both written and verbal
• Ability to multitask in a fast-paced environment
• Full Australian Drivers Licence

It would be highly advantageous if you also have:

• Experience within Business to Business & direct sales
• Excellent sales, solutions & negotiation skills
• Strive to reach & exceed sales
• Versatility to build rapport with people at all levels
• A Commercially focused attitude

About Us

Rentokil Pest, a division of the global company Rentokil Initial, has been offering a complete range of Pest solutions to Australian businesses for over 40 years. We operate in all states of Australia, employing passionate people to manage, maintain, and service our extensive customer network.

If you enjoy being independent, on the road, and driving a new sales territory, then we'd love to hear from you.

The successful candidate must be able to pass a Pre-employment medical, drug & alcohol screen as well as background checks.
Click the Apply button to submit your resume and kickstart your sales career today!

Employee Testimonials -

"As an Initial Hygiene Technician, I earn a commission for sales leads and five-star online reviews."

Lisa Crow

"Even though I can do my role at home, I choose to come into the office to spend time with my colleagues.” “It’s easy to have a work-life balance working with Rentokil Initial.”

Michael Stone

“At Rentokil there are a huge variety of positions that would suit anyone.”

Tony Wright

Inside Australia Travel is a technology-enabled travel business that operates a multichannel strategy, selling Australian travel predominantly to international visitors. Supported by proprietary technology (TREV), our dedicated team of Australia travel specialists offer highly tailored and ready-made tours with bespoke advice. Curating the best experiences for our customers is what drives us. We are proud to bring Australia to the world.

We are currently seeking an experienced and motivated Senior Sales Consultant to join our team, with awesome travel and tourism industry knowledge and exceptional customer service skills.

What does the Role looks like?

Sales Experience:

•  Taking ownership of the complete process from promptly answering an enquiry, creating relevant detailed itineraries and proposals whilst working to specific time frames deemed to ensure best chance of converting a sale.
• Ensuring individual sales targets are achieved each month
• Ensuring that all KPIs are met by effectively managing sell prices, margins, conversion, and processing to ensure profitable margins

In Country Customer Experience

• Ensure a clear and positive process is in place for both customers and the IAT team to resolve issues
• Management of disruptions that will or may impact customers.
• Proactive and professional communication to advise clients of disruptions and address their concerns.

Business & Company Support

• Lead by example and ensure the company best practice and values are front of mind
• Have a strong understanding of finance best practice especially around cancellations and refunds
• Ensure the Office environment is welcoming, friendly and running efficiently.

Mentoring and Coaching Sales Team members

• Providing coaching, feedback and mentoring to more junior sales team members.
• Assist with onboarding and training of new team members.

Support to People Leaders

• Provide additional support to People Leaders which may include but not limited to covering People Leader's leave and managing team meetings as required.

• 3-5 years experience in the Travel Industry
• Genuine passion for sharing and creating unique Australia travel experiences.
• KPI's: Proven ability to meet and surpass sales targets and meet deadlines
• Previous experience mentoring, guiding and coaching others.
• Exceptional value-based sales professional with proven customer-focused track record.
• Excellent Customer service focus with the drive and skills to deliver the best experience to our customers, including responsiveness to issues or complaints.
• Strong verbal and written communication skills.
• Proactive team player who is eager to learn

• Great training, support and career growth opportunities.
• Dynamic, social and people- first culture.
• The opportunity to join a fast growing and successful business.
• Industry perks.

By joining the Inside Australia Travel team you will be joining a great bunch of people from all over the world who have come together for a shared purpose - to deliver the very best Australian travel experiences!

About the Job

Join an Australian-owned Swiss based medical device company that is committed to providing clinically proven, evidence based over the counter products in wound care, scar management, and oncology treatment to the Australian pharmacy and hospital markets.

Your New Role

As the territory manger you will be responsible for understanding the commercial dynamics of your designated territory and Pharmacy customers with the goal of achieving sales, distribution, training, and merchandising targets within a marketing cycle period.

You will be responsible for aligning the brand messaging, marketing strategies and key account promotion plans to maximise the consumer reach of products and the company’s brands in store.

Key Duties

·         Develop and execute a territory plan to ensure cycle objectives are achieved.

·         Track and review sales targets each cycle to ensure objectives are being met.

·         Ensure territory coverage is completed as per store grading expectations.

·         Sell, detail, and train all products as per cycle priorities in line with brand strategies.

·         Maximise in store support of all promotional lines for banner group promotions as detailed by the Key Account manager.

·         Utilize cycle deals to leverage off locations and Point of Sale (POS) in store, and or on the shelf.

·         Build relationships with buyers and store staff providing product training to leverage support for merchandising our brands to reach consumers.

·         Update CRM during each call to ensure orders are placed accurately, that calls are recorded in a compliant way and records are maintained for reporting purposes.

·         Maintain professional knowledge with a view to train all staff in store including Pharmacists, Pharmacist Interns, Retail Managers, Pharmacy Assistants with varying degrees of experience.

·         Minimum 2 years selling experience in relevant industries such as Pharmacy or FMCG, (Pharmacy preferred)

·         Drivers Licence and willingness to travel.

·         Organisational Skills with the ability to plan and manage your own territory.

·         Excellent communication and selling skills showing a customer service mindset.

·         Professional presentation skills.

·         A supportive national close-knit team with varying experiences to tap into.

·         A small portfolio of products allowing for greater connection with customers.

·         Products ranged in National banner groups.

·         Brisbane South Territory including suburbs south of the Brisbane River eg Wynnum/Victoria Point, Sunnybank/Browns Plains, Redbank Plains and Jimboomba and including the Gold Coast. 

·         Regional travel – 1 week per quarter Northern NSW

·         A competitive salary and car allowance.

This is a medium sized global company with an entrepreneurial spirit, proactive approach and friendly company culture. The company enjoys an enviable rate of staff retention and is known as a desirable place to work. This role comes with an impressive package that includes competitive salary, mobile phone, laptop, 20k car allowance and a lucrative commission structure.

Cadmus is a rapidly growing EdTech company that partners with the world’s top-tier universities to improve the assessment experience for students in higher education.

With the average student completing 700+ assessments in their education journey, we purposefully built an assessment platform that makes it easy for students to understand, progress and succeed - because we know everyone learns differently.

Fuelled by a crew of mission-driven individuals, Cadmus is changing how the world learns, and we are looking for a talented Marketing Manager to join our team and help us tell the story of Cadmus to universities around the world!

Cadmus is a remote-friendly company, and this role is open to candidates anywhere in Australia. We have an office in Melbourne for those who wish to use it.

Reporting directly to the Chief Marketing Officer, the Marketing Manager will be responsible for creating powerful written and visual content that compels prospective universities to partner with Cadmus and that drives user adoption of the Cadmus platform across current university customer accounts.

Role Responsibilities

• Content Generation (written and visual): Write and design engaging product success stories to increase Cadmus’ brand perception and understanding across EDM campaigns, blog posts and thought leadership articles with a focus on driving acquisitions.
• Graphic Design (print and digital): Own the brand direction and design of all sales and marketing collateral, company merchandise and university partner collateral.
• Social Media Management: Plan and curate monthly social media schedules, including the content production and design of all assets. Further, harness social media as a forum to foster Cadmus user communications back to the higher education sector to increase product adoption.
• Product Marketing: Launch all new product features to current users and the wider higher education market through end-to-end digital campaign conceptualisation, design, execution and feature adoption reporting.
• Lead Generation Campaign Development: Work in partnership with the Chief Marketing Officer to develop lead generation campaigns end-to-end to support Cadmus’ user adoption growth targets, including campaign conceptualisation, stakeholder management, design and development of all print and digital assets and success reporting in line with company top-line objectives.

Professional Skills & Experience

• Bachelor of Marketing, Communications or Graphic Design (or similar)
• 5+ years experience in a B2B marketing role
• A portfolio of graphic design work across print and digital mediums
• A portfolio of written tactical communications pieces i.e. blog articles, case studies, white papers

Personal Attributes

• Driven / Self-Starter: You take initiative to get things done, and if you don't know how or don't have the answers you proactively seek them out rather than waiting to be told what to do.
• Eye for Detail: Our customers are highly educated academics who never miss a detail, so high-quality work is essential to our reputation and brand! You always dot your i's and cross your t's, ensuring that what you produce is of the highest calibre.
• Organised: Juggling multiple projects comes second nature to you; you have a system for making sure that nothing gets missed and projects are delivered on time.
• Communication: You have excellent written and verbal communication skills.

Why Marketing at Cadmus

• Daily Mentorship from CMO: Work in partnership with the Chief Marketing Officer on a daily basis and gain access to mentorship that will accelerate your marketing skills and knowledge.
• Develop an Award-Winning Marketing Portfolio: Develop a recognised portfolio of work that will support your long-term career success by contributing to the direction of Cadmus’ global marketing campaigns, set for award nominations in 2024.
• Have a Clear Marketing Progression Pathway: Have a clear marketing career progression pathway paved for you when you join Cadmus, with the ability to advance rapidly in your role as the company expands into new global markets in 2024 and beyond.
• Own the Departmental Direction and Your Role: As an integral member of the marketing department in a growing business, you have the ability to own your stake in the departmental direction, accelerating your business acumen and strategic capabilities.

• A remote-first and flexible culture where you can work from Melbourne HQ or any global location
• Employee Share Option Program, enabling you to be an owner of Cadmus
• Learning and professional development allowances; because we provide high-quality education opportunities to all, including the Cadmus Team
• Mentoring and succession planning for your marketing career, including monthly professional development lunches and paid yearly courses
• A diverse and inclusive workplace where there are no barriers to anyone succeeding

About Us

G Adventures is the world’s largest small-group adventure travel company and we’ve been making epic travel memories happen on all seven continents for over 30 years.

Our mission is simple: to change lives through travel. And not just our travelers’ either. Since day one, our tours have been built to establish meaningful relationships with local communities, directly benefiting the people and places we visit at every step of our tours.

With the demand for travel coming back strong, we are set up and excited for this next chapter in our company’s story — and we’d love for you to be a part of it.

Our DNA revolves around building, nurturing, and developing a diverse culture of people and a true sense of belonging, where everyone is encouraged to bring their authentic self to work each and every day. You’ll have the opportunity to grow your career, and yourself, alongside a passionate, talented, and welcoming community that works hard to spread goodness around the world.

If all that sounds like your kind of thing, well, we can’t wait for you to join us.

About the Role

The Customer Service & Sales Manager (Known internally as Inside Sales Manager, Australia)  will concentrate on the sales success of the Inside Sales Team. Your focus will be to motivate and develop the regional hybrid team ensuring sales targets are exceeded on a monthly basis.  The successful candidate must also maintain a fun, culturally rich environment where people are happy to work.

What you'll be doing

People:

• Ongoing people development

• Team performance management and reporting

• Provide direction to regional management team

• Conduct Team meetings 

• Drive Company culture and values 

• Maintain an engaged and motivated sales team

• Recruitment - Review Application Assessments and Recommendations

• Performance Management of under - performing staff as required.  

• Team coaching, support, annual performance reviews

Sales Leadership 

• Ensure monthly sales targets are achieved.

• Ensure team and individual KPI’s are consistently met. 

• Management of team incentive program

• Management of Rewards Program

• Training Recommendations and Updates 

Operations    

• Workday Management

• Scheduling 

• Team Incentives Management 

• Team Engagement 

• Future planning

What do we offer you?

• Competitive salary commensurate with the role

• Competitive benefits package 

• Birthday day off

• Vacation time for you to recharge

• Enhanced Parental Leave

• Learning and growth opportunities

• Employee Resource Groups

*Applicable based on location*

G Adventures is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants.

We are looking for an experienced Sales Manager in Australia to join our international B2B brand RateHawk, develop our business and make the travel world better together!

This is a remote position for people located in Australia.

Job Responsibilities

• Actively promote our international project in Australia;
• Develop and implement sales activities and hit the sales targets to achieve growth and expand presence in assigned territory;
• Sign-up new partners and provide them with extended training of our system;
• Initiate an API deals with the potential and existing partners;
• Build and maintain a strong, long-lasting relationship with new partners;
• Prepare, execute, and manage the commercial deals with the partners including the execution of required document flow and technical setup;
• Account clients until the first purchase is made;
• Control of compliance with commercial conditions by partners including the payment flow;
• Provide market & competitive environment analysis;
• Provide comprehensive reporting.

• Relevant experience. Ideally, 2-5 years experience in the travel industry and excellent knowledge of the country`s travel market; specialized in sales management or business development of B2B travel companies;
• Language knowledge. Fluent in English, other languages as a plus;
• Competence in API technology deals;
• Personal skills. Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with fast-changing business environment, teamplayer;
• Analytical skills. Used to data-driven decision-making, metrics-driven and good with numbers;
• International mindset. Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence;
• Readiness for business trips. 40 – 50% of working time might be required for market visits.

• Competitive salary;
• Career growth opportunities and a corporate culture that encourages professional development;
• Complex and innovative product;
• Young and ambitious team of professionals;
• Learning: seminars, trainings and conferences. If you want to participate in a conference, we will help to organize it;
• Flexible timetable — we don’t require you to be online at 09:00 sharp. You can start work at a time that suits you;
• Corporate discounts on hotels and other services.

We are looking for an experienced Sales Manager in Australia to join our international B2B brand RateHawk, develop our business and make the travel world better together!

This is a remote position for people located in Australia.

Job Responsibilities

• Actively promote our international project in Australia;
• Develop and implement sales activities and hit the sales targets to achieve growth and expand presence in assigned territory;
• Sign-up new partners and provide them with extended training of our system;
• Initiate an API deals with the potential and existing partners;
• Build and maintain a strong, long-lasting relationship with new partners;
• Prepare, execute, and manage the commercial deals with the partners including the execution of required document flow and technical setup;
• Account clients until the first purchase is made;
• Control of compliance with commercial conditions by partners including the payment flow;
• Provide market & competitive environment analysis;
• Provide comprehensive reporting.

• Relevant experience. Ideally, 2-5 years experience in the travel industry and excellent knowledge of the country`s travel market; specialized in sales management or business development of B2B travel companies;
• Language knowledge. Fluent in English, other languages as a plus;
• Competence in API technology deals;
• Personal skills. Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with fast-changing business environment, teamplayer;
• Analytical skills. Used to data-driven decision-making, metrics-driven and good with numbers;
• International mindset. Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence;
• Readiness for business trips. 40 – 50% of working time might be required for market visits.

• Competitive salary;
• Career growth opportunities and a corporate culture that encourages professional development;
• Complex and innovative product;
• Young and ambitious team of professionals;
• Learning: seminars, trainings and conferences. If you want to participate in a conference, we will help to organize it;
• Flexible timetable — we don’t require you to be online at 09:00 sharp. You can start work at a time that suits you;
• Corporate discounts on hotels and other services.

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

Major Accountabilities:

Achievement of the sales plan for the region

• Coach and motivate the sales team
• Responisble for commercial arrangements within the region

Responsible for building and maintaining positive professional relationships with all external stakeholders in the territory:

• Assist the sales team in maintaining relationships and gaining commitment and usage of promoted products through meeting with key customers
• Representation of the company at trade association meetings to promote product

Organisational Development:

• Clear evidence of the desired behaviours and accountabilities being driven across the team
• Regional Sales team has:
• Aligned, SMART objectives in place in a timely manner
• Quality development plans in place on the TMS system that are being actioned
• Regular coaching sessions and one to one discussions
• Drive and own the talent selection / hiring process for key roles

Act in accordance with Alcon Values and behaviours.

Education/Qualifications: Tertiary qualifications in Science or Business

Skills/Experience:

Minimum:

A minimum of 5-10 years sales experience in medical devices

Proven record of Sales success

Logical and systematic approach to achieve objectives of the role.

Strong understanding of Ophthalmic procedures, product technology

Ability to set objectives

Strong leadership experience

5+ Sales management experience

All applicants need to have full Australian work rights.

Relocation could be considered for the right candidate in Australia.

How You Can Thrive at Alcon:

• Opportunity to work with a leading global medical device company.
• Collaborate with a diverse and talented team in a supportive work environment.
• Competitive compensation package and comprehensive benefits.
• Continuous learning and development opportunities.

Alcon Careers

See your impact at alcon.com/careers

ATTENTION: Current Alcon Employee/Contingent Worker

If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.

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CropX Technologies, a global agricultural technology company, with 110 employees worldwide, is looking for a passionate and experienced Sales and Business Development Manager to join our great team in Australia.

Preferred location: Flexible, preference for Toowoomba, QLD, and Far North Coast of NSW to Bundaberg.

Responsibilities

●       Generate business plans to deliver growth expectations in Australia.

●       Establish long-term business relationships and presence within the marketplace.

●       Build a significant sales pipeline and contribute to the company’s revenue.

●       Manage day-to-day relationships with partners including commercial, legal, financial, and marketing aspects.

●       Advance and establish new opportunities with existing relationships and define revenue opportunities.

●       Lead internal interfaces and operations to deliver upon customer requirements.

●       7+ years of sales and/or business development experience in new markets

●       Must have experience in the Ag Industry and has wide networks

●       Great negotiation skills

●       Excellent business judgment, creative problem-solving, and decision-making skills. Excellent project management, communications, presentation, interpersonal, and organizational skills.

• Do you love getting to use your creative insight and wow clients?
• Do you enjoy the thrill of seeing your sale come to life?

Then this is the perfect role for you!

At Ambius our business is based on Scientific Research on the benefits of plants indoors. Interior plantscaping means more than just plants. We strive to be the premier creator of ambience for our client’s environments, which enriches the work experience, whilst providing Health and well-being through improved indoor air quality. In turn, this delivers a productive environment enabling people to thrive.

Our Ambius team is the people responsible for the impressive Green Walls in hotel lobbies, the clusters of plant designs in shopping centers, and the dense Palette of Plants in many offices and receptions. In summary, we are responsible for providing any sized organisation with interior landscaping which engages clients and their staff through the health benefits of plants!

We are looking for a motivated, dynamic Sales Consultant to join our team. This role is based in Brisbane. Your responsibilities will be to look to build on solid existing client relationships whilst also using your outstanding acquisition skills and outgoing personality to build your pipeline and win new sales in your sales territory. You will use a consultative relationship approach to build customer advocacy and deliver consultations to maximize selling opportunities. Our Plantscape consultants take joy in the design process!

In this role you will be responsible for:

• Driving sales revenue by the acquisition of new business opportunities
• Creating, presenting, and selling Ambius products and design solutions
• Developing and implementing sales plans to achieve set sales targets
• Engaging new and existing customers to determine their needs according to preference and budgetary limits
• A strong focus on business development, customer relationship management, and growing a pipeline.

The ideal candidate will possess:

• An interest for interior design and indoor plantscaping
• An ability or interest to read Architectural plans
• Outgoing and has an interest in being creative and slightly eccentric
• Demonstrated ability to invest in a successful team environment and a team player
• Ability to listen and translate customer wants into design choices
• Hungry for a sale through cold-call & plan to sales territory
• Excellent sales, solutions & negotiation skills
• Proven track record of success in sales and utilising a CRM
• Versatility to build rapport with people at all levels and work with your frontline team to help deliver on the customer promise

You will be welcomed into a friendly, winning and competitive team that is highly motivated and focused on meeting KPI’s and achieving goals. You will be given full product training, with hands-on assistance from the Operations and Sales Manager and the Ambius Operations team.

The successful candidate must be able to pass a Pre-employment medical, drug and alcohol screen as well as background checks. To help to achieve this, we will provide you with competitive base salary, highly rewarding commission structure, company vehicle, mobile phone, and laptop and career opportunities.

So are you ready to join the Ambius Brisbane team? APPLY NOW

Must be an Australian Citizen or Resident

Employees Testimonials -

"Rentokil Initial enables me to have a career where I feel valued but also gives me the opportunity to be a parent and have work-life balance.”

Phillip Winkler

“I love working at Rentokil - I love how the internal team bands together and getting to work with different customers every day.”

Matt Jones

“What has kept me at Rentokil Initial is the diversity of the role and the large amount of support.” The opportunities are endless here.”

Adam D’Andrilli

Vendella is seeking a highly motivated Sales Support Specialist to join our dynamic team. If you have proven work experience in sales or sales support, hands-on experience with ERP and CRM systems, and excellent organizational skills, we invite you to contribute to the success of our sales initiatives.

About Us

Vendella Group, is a proudly New Zealand-owned and operated company that thrives on integrity, vision, passion, and innovation. With a rich history dating back to 1978, our founder Leon Brodie laid the foundations for a family-oriented business, evolving over the years to become a leading supplier of cotton products to department stores and supermarkets across New Zealand. 

With a branch now established in Brisbane and enjoying rapid growth you can join us in our journey of growth and excellence, where you'll be welcomed into a dynamic and supportive team committed to serving our customers and communities.

Responsibilities

• Develop product and industry knowledge through ongoing training and engage in continual self-development to stay up-to-date.
• Assist Sales Representatives in managing accounts and support trip planning, including region and frequency considerations.
• Resolve customer queries promptly, manage returns, log error reports, and take corrective actions.
• Maintain and update potentials on CRM, assign pipeline tasks weekly, and provide updates on significant jobs.
• Prepare proposals and quotes in a timely manner, and send samples and additional information as required.
• Timeously process orders, especially urgent ones, review pending orders, and follow up on backorders and dated orders.
• Set up saved carts and accounts, assist customers with online accounts and password resets.
• Assist Customer Care when required and submit a daily call activity report.

Qualifications: 

• Proven work experience in Sales or Sales Support.
• Hands-on experience with ERP & CRM systems.
• Proficiency with MS Office Suite.
• Understanding of sales principles and customer service practices.
• Excellent communication, collaboration, analytical, multitasking, teamwork, and problem-solving skills.
• Strong organization and prioritization abilities.
• Maintain a tidy desk and work area.
• Adaptability to changing work demands.

Our client believes in investing in the development of their employees. They strive to engage and grow their people to achieve their best. 

Benefits you will enjoy: 

• Meaningful and challenging work
• Ongoing professional development 
• Competitive remuneration package including profit sharing scheme
• Innovative culture & growth-focused team
• Security of a well-respected business

If your are keen to progress your career and grow with a business that has progression opportunities please apply!

Role based in Morningside QLD.

At Cars24 we don't just accept difference we celebrate it and support it for the benefit of our employees and customers!

Love cars? Love delighting customers? Join our amazing team that will transform the way cars are bought and sold in Australia!

As the Sales Specialist, your biggest job will be to delight and amaze our customers when they are visiting site to test drive, or when you are delivering or picking up their car. You will be supported by an enthusiastic, energetic team of people who are also customer-first, and you will receive all the necessary training you need to succeed in this role. We are looking for people with a genuine passion for customer service first and foremost - coupled with a positive outlook, and proactive “can-do” attitude. You will need a valid driver’s license for this role and be prepared to undergo a police and background check and clearance.

Responsibilities:

• Be the “face” of Cars24 to our customers when customers book a test drive at site
• Go above and beyond to delight and amaze our customers, with a warm attitude, exceptional communication skills and a highly professional demeanor - so much so that they would want to tell their friends all about their experience with Cars24
• Be able to build trust with your customers by being timely, reliable and communicative - no problem is too hard for you.
• Liaise closely with the customer operations team to ensure the right cars are ready for inspection, and delivered on the right delivery vehicle and route, to the right person on file, with the right specifications
• Liaise closely with the customer operations team on administrative tasks and ensure all paperwork required at the point of handover is completed smoothly, with minimal hassle
• Be willing to learn how to assess a car for delivery or pick-up; we will provide training and operating protocols to guide you
• Help shape and support the development of customer-facing processes in our new business - we’re writing the playbook as we go
• Customer satisfaction metrics will be your performance indicator
• Conduct test drives with customers, and be a great listener, ask the right questions and close the sale.

What you should have:

• A hunger for success
• A customer champion outlook - you take seriously the role of being the voice of the customer within the organisation and nothing less than 100% satisfaction is good enough for you.
• You’re a solid team player working within a big organisation, who is revving to do something different and be a part of a team that will change how cars are bought and sold in Australia
• You’re aware of the highs and lows of start-up life, and are willing to be part of our journey and take on tasks that we might need your help with.
• Self-starter, autonomous - you proactively own your space and can act with minimal instruction. The tenacity and commitment to take us from start-up to scale-up.
• A creative problem-solver, able to work outside of expectations and processes across the organisation to generate solutions for our customers.
• Car knowledge (nice to have) - you know the ins and outs of most makes and models (can pair a phone with a car’s infotainment system / take a customer through the ‘quirky’ features of a European car)
• You need to have a valid full driver’s license for this role
• You are flexible and are willing to work after hours and weekends, based on a rotating roster.
• No sales experience required ! Training will be provided by us!
• Have the ability to close a customer and see the sale through from enquiry to delivery.

What we offer in return:

• Excellent pay, and employee benefits
• $500 Wellness Allowance
• Monthly phone Allowance
• Generous bonus payments on offer for achieving and exceeding targets
• Ground-up opportunity: build a big business from scratch and shape the strategic direction of the market, changing the way Australians buy cars
• Amazing people & network. You are not alone - we keep standards high for anyone who joins us here. Be a part of a fun, energetic team with a “can-do” attitude

Who are we?

Redox is a ASX listed, leading raw material and ingredients distributor with 16 regional offices throughout Australia, New Zealand, Malaysia, and United States of America. Established in 1965 with more than 400 staff and sales totalling $1.26B last financial year, we bring the best products from around the world to clients in over 170 unique industries. More than just a job, start your career with Redox today.

About the Graduate Program

You will be given Sales Training, Mentorship, and a group of entry level customers within the Water division to start you on your career. You will be eligible for our performance based Bonus after 6 months and after 12 months a review for a vehicle allowance. There are clear lines of progression within Redox with numerous examples of long term tenure. More than just a job, Redox offers a career.

About the role

This role is balanced between hands-on visits with your customers and desk-based work. 

A typical day involves information gathering, creating proposals, price negotiation, customer visits and consulting with internal and external stakeholders.

About you

• Degree in Science or Business
• Goal-orientated
• Curious and enthusiastic to learn
• Enjoy developing relationships
• Previous customer service experience

Rewards & Benefits

• Lunch provided daily onsite
• 1 day WFH (after probation)
• Salary package inclusive 17.5% leave loading + Bonus
• Annual Salary review
• Secure onsite parking

How to APPLY

Apply online through our website www.redox.com/careers

Redox is an equal opportunity employer which enjoys the benefit of a diverse team.

All your information will be kept confidential according to EEO guidelines, and applicable privacy legislation. Further information on our website.

NO AGENCIES