Who are we?

Lyka is an Australian founded pet wellness company that’s shaking up an outdated industry and paving the way for happier, healthier pets. Despite medical advancements, animal lifespans are on the decline. Today, the average pet only reaches 37% of their full potential lifespan and statistics have shown us that many suffer from dental disease, cancer, and obesity. Simply put, the status quo is not enough.

As humans, we’ve experienced firsthand the positive impact fresh wholefoods can have on our health and wellbeing, and we believe our furry friends deserve the same. We're on a mission to do just that, starting with nutritionally balanced, wholefood meals delivered direct to doors around Australia. As the world’s most sustainable pet wellness company, we’re putting pets and our planet first — one bowl at a time.

Today, we are proud to share we’ve served almost 30 million meals to puppers and their parents across Australia, and this is just the beginning. Our vision is to create multiple nutritional products, adding disease prevention meals and supplements, and expand into new markets.

Currently, we are a team of 200+ pet-obsessed people, and we're continuing to grow. These carefully selected people are dedicated to building the next generation of technology and products to help empower pet parents to take control over their pet’s wellbeing.

To date, we have raised over $60M in funding from venture capital investors and pet industry insiders, who believe in our mission and ability to drive change in a stagnant industry, providing nutrition that nourishes puppers from the inside out.

Are you ready to shake things up and give pets the life they deserve? Come join our pack!

Our Mission

The time we share with our pets is being cut short. Despite medical advancements, they’re getting sicker earlier. They’re dying prematurely. The industry has it backwards — prioritising treating symptoms instead of addressing the root cause. That’s where we come in.

At Lyka, we take a preventative, holistic and personalised approach to pet care. We look at the full picture, factoring in the diet, lifestyle and environment of each individual animal.

We don’t stop at symptoms, instead we dig for the root cause. We create nutrition plans unique to each pet, because it’s not just about living longer, but living well too.

Our mission is to double the average lifespan of dogs and cats by 2050.

The Role

Lyka is growing and we're looking for a hands-on marketer to join our pack! You could be working client-side or at an agency and will have experience in several marketing disciplines such as brand, events, PR and strategic partnerships.

In this role, you will have the opportunity to work on and lead a diverse range of projects including events, product GTM coordination and partnerships. The role works closely with Lyka’s in-house creative team as well as cross-functional teams such as R&D, Product and Partnerships. If you have a growth mindset, and love the implementation process, this role could be a great fit for you!

What will you do?

• Drive the implementation of the brand strategy, including liaising with internal teams and external agencies or stakeholders.
• Identify and seek out unique PR opportunities, which may include writing press releases and gathering information from various areas of the business. This includes, but is not limited to, applying for relevant product, business and people awards.
• Drive strategic partnerships with key opinion leaders.
• Take ownership of discrete brand-related projects with support from our Senior Brand Marketing Manager and Head of Marketing.
• Build Lyka’s brand activations and trade show strategy, including execution of the strategy and cross-functional project management of relevant projects.
• Live and work in accordance with Lyka’s values and principles at the workplace.

Some ’nice to have’s:

• Relevant tertiary qualifications.
• 3+ years' experience in a broad hands-on role within a direct-to-consumer start-up/scale-up or agency environment.
• PR campaign experience.
• An understanding of brand measurement and analytics.
• Basic budget management experience - experience managing costs and an understanding of the impact on the bottom line.
• Project management experience.
• Strategic thinking, and an entrepreneurial approach toward seeking big ideas.

• Work in a fast-growing start-up, experiencing what goes behind the scenes to sustain hyper-growth for a start-up with a physical product!

• Growth and Development – Lyka is growing extremely quickly, which means you will have the opportunity to experience different challenges every day and progressively acquire more responsibilities as our facility and team expands. We provide an annual L&D budget for you to continue your personal development.

• Work for a sustainability focused company – we are an official B.Corp while also being Australia’s only non-negative and plastic-negative pet company. We’re always looking at ways for us to improve our sustainability practices to ensure we care for the health of our dogs, ourselves and our planet.

• Be part of a diverse top talent team, coming from widely different backgrounds and geographies.

• 12 weeks of paid parental leave for primary and secondary carers, a longside 2 weeks of miscarriage leave in the first twenty weeks. We also offer 18 paid weeks to both primary and secondary carers if you have been at Lyka for over two years.

• Wellbeing assistance & tools to take care of your mental and physical wellbeing so you can do your best work.

• Flexible hybrid working: we aim to be in the office 3 days a week to get our best work done with our colleagues and furry friends. We have pet-friendly offices and industrial kitchens in Sydney and Melbourne.

• Pupper parent support to care for your furry friends – flexible arrangements for new pets, pet-friendly offices, discounts, and financial allowance for dog training & care to help them live their best life!

We are committed to building inclusive and diverse teams  

Lyka is an equal opportunity employer devoted to providing a working environment that embraces and values diversity and inclusion. We celebrate diversity, are devoted to creating an inclusive environment for all staff and encourage people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at the time of application.

An exciting opportunity has become available for a Director of Marketing & Guest Experience, Pacific to join our team. This role will be based in Sydney and will be reporting directly to the SVP Commercial, Pacific. This role is responsible for driving operational excellence and performance of Brand and Guest Experience KPI’s for Pacific. The position is responsible for defining strategies to improve brand compliance, guest quality metrics and hotel performance across all related KPI’s. The role will lead the deployment of all marketing and guest experience projects within the Pacific region. The position will lead a team of in-country Marketing & Guest Experience performance teams and will interact closely with MEAPAC Brand Management and Marketing Specialist teams. This role is also responsible for defining, co-creating, and executing the strategy for training of new hotels and ongoing learning and development of our operating network. 

Getting to know the role and your responsibilities: 

Brand Marketing 

• Manage a team of in-country Marketing Performance teams, driving achievement and operational excellence across all related KPI’s.  

• Drive regional performance of Brand Audits and related action plans, being fully conversant of brand audit criteria across Premium, Midscale and Economy brands (LQA, BARE). 

• Co-create Learning & Development plans for hotel marketing talent. 

• Act as the lead for marketing support for Operations, Commercial and support teams. 

• Coordinate rollout of brand programs in Pacific, with the support of Marketing Specialist teams.  

• Create guidelines for onboarding and support of hotel Marketing teams. 

• Directly manage a portfolio of hotels, fully supporting the Marketing & Guest Experience functions for this perimeter. 

• Support Brand Marketing Specialist teams on F&B, Development and Design & Technical Services product & design queries 

• Be fully conversant with ALL and individual Accor brands, their standards and their DNA and ensure that the brand integrity is retained in all communications and key identity elements, managing brand compliance with the field to grow our brand equity. 

Guest Experience  

• Drive regional performance of all Guest Quality metrics, including RPS & NPS.  

• Monitor and drive use of systems and tools, including I-Auditor, ACDC, Pulse. 

• Manage a team of in-country Guest Experience teams. 

• Facilitate refresher training for in-country Guest Experience teams, and hotel teams.

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit www.teamglobalexpress.com.

Why TGE

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What we offer

• Competitive salary above industry standards

• Upskilling, training, mentoring and more to support your career development journey

• Fun and practical employee perks and discounts

• Flexible work, including work from home

• Inclusive parental leave policy that supports all parents & carers

• Peer recognition awards acknowledge when you go above and beyond.

JOB DESCRIPTION

Are you ready to be part of a dynamic and results-driven team helping to drive our business forward? We're seeking expression of interest for high-performing Sales Managers who thrive in collaborative environments to join our Sales team, where excellence is not just a goal, but a way of working.

About the Role

Team Global Express (TGE) are seeking the support of a highly motivated Sales Managers in New South Wales, Victoria, Queensland and South Australia. We are looking to bring on driven and tenacious individuals to work collaboratively across the business. As a Sales Manager you will be responsible for managing, mentoring and motivating your team. You’ll have set targets with the view to increase “Share of Wallet” across all the different business units. This role will give you the opportunity to make a significant impact on sales performance and business growth. As a business we are embedding a culture of Sales Excellence that will underpin sustainable growth guided by a robust strategy and future roadmap. This role requires someone who is a passionate leader, is organised and enjoys building relationships.

What You'll Do

• Engage and prepare the annual sales budget across revenue, gross margin, and cost of sales.
• Coach and develop team members.
• Drive Salesforce hygiene across the team.
• Be accountable for portfolio performance and overall new business achievements.
• Implement quarterly sales and marketing plans.
• Utilize customer profitability models and improve yield per customer.
• Introduce and monitor standardized sales processes, disciplines, and benchmarks.
• Undertake formal performance assessments of personnel.
• Recruit, motivate, and continue to develop high-quality sales personnel.
• Opportunity to make a significant impact on sales performance and business growth.

What You'll Bring

Are you a proactive sales leader seeking a new challenge in logistics that is keen to join a high performing proactive team. If you have a wealth of experience in another industry and want to step into logistics, this could be your perfect role. As a self-starter, you'll have a passion for sales, a strategic mindset, and the ability to build strong relationships. You’ll collaborating with diverse stakeholders and providing outstanding customer service and value is one of your key strengths.  Your strong negotiation and influencing skills, along with the ability to communicate with all levels of stakeholders, will ensure success in this role.

Qualifications & Experience

• Interpersonal, communication, and customer service skills.
• Intelligent lateral thinker.
• Drive and motivation in a competitive industry.
• Team player with high-level solution-based selling.
• Organization and time-management skills.
• Strong analytical ability and numerical confidence.
• Attention to detail, decision-making ability.
• Mentor and motivator with business acumen.
• High professional level of personal presentation.
• Car driver's license.

An inclusive workplace, works for everyone

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Our recruitment process

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

Other things to note 

• When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.

• During the recruitment process, please keep an eye on your junk emails and spam folders for updates.

• TGE is listed as one of LinkedIn’s Top Companies of 2023 in Australia

The APAC Strategic Events and Audience Marketing Director will have overall responsibility for developing and implementing the Geo event marketing strategy, helping bring ServiceNow flagship and key events to life through engaging physical and digital experiences, possess a deep understanding of marketing across a customer lifecycle to join the team and be an active player in our larger marketing team at ServiceNow. The ideal candidate will need to have a strong background in building and executing high-calibre, pipeline and revenue generating programs and is ready to deliver high business impact with programs delivered at scale. 

The right candidate ideally has strong written, communication and project management skills, and is comfortable working in a fast-paced, high-pressure environment. They should have experience managing teams and is comfortable with all forms of digital, event, account-based or content marketing to conceptualize innovative programs with pragmatic delivery.  

The successful candidate will be looking to join a dynamic Integrated Marketing team in a high-impact, high-growth, fast-paced role, which reports directly to the APAC Senior Director, Integrated Marketing. 
 
Essential Tasks, Duties and Responsibilities 

• Create, develop, & deliver an integrated event marketing strategy with full responsibility for achieving delegate registration, attendance & pipeline targets. 
• Collaborate and work effectively with cross-functional teams to orchestrate customer marketing programs with scaled execution in an assigned area of excellence, such as Acquisitions & Growth campaigns, User Groups & Communities, Influence & Advocacy and Developer Relations  
• Power consistent and seamless customer experience across these programs to increase business outcomes and drive velocity, by working collaboratively across global and regional ServiceNow teams, especially in Sales and Marketing.  
• Drive innovative ideas and provide guidance on best practices to elevate, scale and activate programmes across the region 
• Effectively integrate multiple channels for all marketing campaigns including social media, email, telemarketing and partners 
• Deliver multi-channel marketing campaigns that are data-driven, with a focus on increasing audience acquisition 
• Review and define a strategy for managing and growing our marketing database 
• Manage event projects, budgets, and timelines 
• Ensure business goals are met, budgets effectively managed, and effective communications and reporting with all stakeholder groups involved 
• Have superior project management skills, analytical and data-driven mindset to continuously iterate to optimize performance and efficient outcomes. 

ABOUT US 

Total Synergy creates project management software for people who design and make our built environment for the AEC (architects, engineers, construction designers). Our mission is to give our users #moretimefordesign through our product. We have been making software for our customers since 1999 — which was originally an on-premises application but now a pure cloud SaaS product built on Microsoft Azure cloud technologies. We’re currently the preferred software for our industry in Australia with over 12,000 users in our community. We have been growing that community globally, and have an office and teammates in Sydney, Melbourne, Brisbane, Christchurch as well as the UK with new customers on five continents. 

ABOUT THE ROLE 

We are seeking a motivated and results-driven Sales Development Representatives to join our Australian sales team in our North Sydney offices in a hybrid role. As a Sales Development Representative (SDR), you will play a critical role in identifying and qualifying potential customers for our products and services.  With a business culture and team environment that has our customers’ interests at the core of everything we do, we’ll set you up for success by providing a comprehensive induction and onboarding into the business, including training on positioning our products and services. 

In this role, the successful person will: 

• Be responsible for reaching out to potential customers through a variety of channels, including email, phone, and social media, in order to generate interest and set up meetings for our sales team 
• Identify potential new customers through various sales techniques, focusing on outbound calls, email campaigns, social selling, and other channels in-line with strategy and goals 
• Contribute to new talk tracks and sequences to engage audiences 
• Qualify leads and set appointments for the sales team Build and maintain a strong pipeline of potential customers  
• Maintain and update accurate records of all sales activities in our CRM system 
• Contribute insights for sales and marketing strategies to develop and execute targeted sales campaigns 
• Achieve and exceed monthly and quarterly sales targets 
• Stay up-to-date on industry trends and competitor activity  
• Strive to continuously contribute to improving the sales process and demonstrate a willingness to learn and implement best practices     
• Track all opportunity and customer details including use case, purchase time frames, next steps, and forecasting in CRM resulting in quality data and current pipeline forecasts   

WHY YOU SHOULD APPLY  

Total Synergy is a group of people-centred by a great culture. We have meaningful values, a hardworking and supportive team, and a vision that is focused on growing our community of users around the world. We are a jeans and t-shirt company, family-friendly, transparent and open, generally quite nerdy, and supportive of each other.  We’ve earned a few perks along the way, cool tees + hoodies, professional development resources, a coaching culture, are supportive of either working from home or in office, and we continue to review and add to these as we go. We value diversity of perspective and seek to build an inclusive workplace that welcomes people from any and all backgrounds.  If you require any specific support during the hiring process, please advise us and we will be happy to adapt according to your needs. You will get feedback if you are not progressing but if you are, this is the process to expect: 

TRADE MARKETING MATERIALS

• Management of all trade marketing materials including creative briefing and approvals for all titles
• Develop and manage bespoke POS items such as photo walls, corridor takeovers, light projections, stunts.
• Management of all FOH activity including briefing, budgets and creative approvals

CONTENT PLACEMENT 

• Work closely with the Head of Partnerships ANZ to ensure the timely and effective development, delivery and placement of bespoke film assets and content including event in theatre materials, co-branded content pieces, digital and social assets to maximise all exhibitor platforms
• Liaise with exhibition contacts on latest material assets available on UPI Media (trailers, one sheets, digital one sheets, digital panel executions
• Work with Media leads on contra placements and reciprocal tagging

CO-OP ADVERTISING

• Work with Media Leads on negotiating co-op advertising opportunities on relevant films.

PUBLICITY OPPORTUNITIES 

• Work closely with Publicists to maximise talent access opportunities for on screen ID’s and meet and greets.

TRADE PROMOTIONS 

• Work closely with the Head of Partnerships ANZ to evolve theatre-based movie promotions, including, special promotional screenings, premium screen takeovers, movie themed paper packaged popcorn boxes and drinks cups, branded gift cards etc.
• Drive ticket sales incentive promotions with exhibition partners on priority titles.

DEVELOP PROGRAMS FOR THE INDEPENDENT CINEMAS

• Manage relationships & regular communication with independent cinemas incl. opportunities for promotional activity.
• Develop strong relationships with NSW and ACT based exhibition partners and maximise Local Area Marketing activity.
• Work with Independent and to Co-ordinate the regional subsidy support (budget, approvals and creative distribution) for key regional exhibition partners.

BUDGETS & REPORTS

• In collaboration with Head of Partnerships ANZ, Prepare Trade Marketing Strategy for each film.
• Prepare and manage trade marketing budget for each film.
• Prepare post reports on campaign activity – including performance of promotions, presale results etc.
• Preparation of the Trade Marketing Guide for nominated titles.
• Prepare cinema marketing summaries for sales and marketing team.

MEETING ATTENDANCE

• Participate in weekly Sales meetings 
• Attend regular exhibition marketing meetings 
• Participate in Marketing brainstorms and planning activity and build cinema promotions and programs.

Your Career

Palo Alto Networks is seeking an Enterprise Field Marketing Manager to join the ANZ Marketing Team, responsible for developing and executing the enterprise marketing strategy in ANZ, aligning it with our business objectives. This position will report to the Head of Portfolio Marketing, ANZ, and presents a great opportunity for a talented individual with the desire to be part of a fast-growing company in a truly international environment

In this role, you will be a key player in the transformation of the security market and work with stakeholders across the company to fuel awareness and demand. You will work closely with the  ANZ sales teams to devise and drive the execution of the ANZ marketing strategy in support of our business objectives. Your experience in field, channel, demand generation, or campaign marketing in the cybersecurity industry, as well as your love for fast-paced initiatives, will benefit you in this role. 

Your Impact

• Develop and execute comprehensive marketing strategies tailored to the ANZ Enterprise market, aligning seamlessly with our ANZ business plan - Provide program measurement and reports of the same
• Segment the market, identify growth opportunities, and craft campaigns to drive brand awareness, lead generation, and revenue growth, with a focus on enterprise marketing
• Drive innovation in marketing approaches, staying at the forefront of industry trends and emerging tools
• Collaborates with Enterprise sales to understand priorities then aligns strategic marketing programs to support sales objectives
• Partner with marketing, and inside sales teams to align efforts, and discover and deploy top-performing tactics to create, develop, and close qualified leads and opportunities
• Partner with the channel marketing team to align efforts with the Enterprise sales organisation
• Communicate program status, action items, results reporting, and deliverables across marketing and sales
• Travelling ability for ~30% of the time

What you get to do in this role:

Lead, organize, and manage business operations for the global Sales function, including handling executive-level special projects and working collaboratively and cross-functionally with other global functions and business teams. The global Sales function interacts with virtually every aspect of the company, with some members embedded within other teams. This is a highly matrixed organization operating in a dynamic, high-growth global business environment.  

• Lead and drive operational aspects of the function, including global budget management, operational dashboards, monitoring and measurement of communications activities.
• Work directly with global sales leadership teams to drive special projects, organizational development, and strategy. Track KPIs and work with leadership team to ensure successful outcomes.
• Work closely with the broader sales leadership team and other company executives to ensure alignment of strategies, objective and activities; manage special projects and events as needed.
• Ensure best practice implementation and operational excellence across entire function.
• Drive consistent communications of priorities, activities, and results to team and relevant company stakeholders. Support presentation and reporting needs for the Sales function.  
• Collaborate with the leadership team to develop the annual objectives and coordinate organization-wide goals. Report quarterly accomplishments.
• Help support and lead purpose and culture of team and company.

About this opportunity

The Business Partners role is a newly created position aimed at providing ongoing support to the SM&I teams in the delivery of profitable business growth.

A key focus of this role will be to assist in driving growth initiatives, ensuring resources and the administration of projects are coordinated to optimise the delivery of product and process solutions for Viscount Reuse customers.

Your key responsibilities will be to:

• Provide support to the Business Manager and the wider SM&I team to assist in the delivery of growth initiatives.
• Liaise with customers, suppliers and internal stakeholders on the development and delivery of new products aligned to strategic growth.
• Generate and distribute agreed reports 
• Monitor and report actual resin material price movements and communicate as required.
• Assist in identifying and commercialising material solutions aimed at broadening market opportunities (metal detectable, fire retardant, heat resistant, recycled).
• Management of customer contracts, ensuring terms and conditions contained within are reviewed and actioned
• Develop and implement processes that improve the control of labels / RFID’s / dividers from the supplier network. 
• Assist in the management of contracted design and technical resources.
• Establish and foster close working relationships with all members of the NPD cross functional teams.

Your skills and experience

To be successful in this role, you’ll have:

• Strong communication and organisational skills. Ability to deliver the message across a wide range of stakeholders and cross functional teams.
• Negotiation and Persuasion Skills – using tact and diplomacy always, knowing when to compromise and when to take a stand, in order to persuade.
• Project Management Skills & Business Intelligence 
• Strong research and strategic analysis skills
• High competency working with Microsoft Office, SAP and Excel software.
• Circular Economy – understanding how the circular underpins everything we do and selling this message internally and externally as part of the company values and personal ethos.

Procore is looking for an inspiring and accomplished Sales Development Representative, Flex ANZ to join one of the highest-performing sales teams in the software industry. Our Sales Development team is an essential component of our sales model and has helped fuel our incredible growth for the past several years.

As a Sales Development Representative, you'll develop an understanding of the construction industry and Procore’s products to help improve one of the world’s largest industries.

We pride ourselves on setting challenging goals and having fun achieving them together. We value our culture and are looking for optimistic and motivated people to join our team. Are you up for the challenge?

This position will report to the Manager, Sales Development, and will be based in our office in Sydney, Australia. This is an ongoing, open requisition - we are looking for folks who are interested in learning more about starting a sales career at Procore now or in the future if/when a position becomes available.

What you’ll do:

• Create new business opportunities to fuel Procore’s growth
• Partner with  Account Executives  to achieve mutually aligned sales quotas each month
• Engage construction professionals through phone, email, and other channels to understand their challenges and identify opportunities to solve them
• Have the autonomy to operate beyond your role and help the team improve our process, training, use of technology, and any other aspects of our business
• Work with sales management to develop targeted lists, call strategies, and messaging to create opportunities for new business
• Conduct daily activities, including

  • Pre-call research and planning

  • Make a high volume of calls per day

  • Follow-up with previous contacts (nurturing leads)

  • Maintain Salesforce records

Depending on staffing requirements SDRs may start in our Flex team for a time before moving into an assigned territory. Flex responsibilities and expectations are as follows

• Learn the role by calling into dedicated accounts
• Prioritise learning and development and progress quickly through our Procore certification process
• Shadows sales teams across Procore
• Prepare to enter an assigned territory and make an immediate impact
• Learn systems and processes associated with the role

What we’re looking for:

• Desire to pursue a career in Sales
• Will to achieve results—the curiosity and perseverance to push harder when the going gets tough
• Enjoy working in a collaborative, ambitious environment—inspire your team to be better while achieving your goals
• Commitment to lifelong learning and continuous development
• Self-aware, reflective, and able to digest feedback critically and adapt to overcome challenges
• Demonstrate our core values of Ownership, Optimism, and Openness
• Friendly, enthusiastic, and demonstrate empathy and thoughtfulness in your work

Bonus Points For:

• SaaS, especially software sales
• Construction industry experience, especially with a general contractor or subcontractor

The Salesforce Marketing Cloud Solution Consultant role is critical to the overall success of the deal cycle for Salesforce opportunities; the Solution Consultant at Globant Commerce Studio has a mix of Business, Commercial, and technology expertise, and consults with clients to understand their business challenges in digital, and guides them to possible solutions that we can implement to solve the problem statement.

1. Deal & Commercial Management

• Coordinate briefing with the Sales lead to understand the deal opportunity.
• Allocate the appropriate resources required to work on the deal.
• Review and manage the Jira Solution Consulting board to effectively manage workload.
• Create a Solution Consulting plan with all of the steps required to move to a decision
• Creation of a Solution Consulting Strategy as a response to the customer
• RFP documentation review and management.
• Lead, direct, and coordinate the team to deliver all the relevant deliverables for the deal
• Lead, direct, and coordinate the team to shape solution options.
• Review and interrogate estimates and project plans created by the team
• Creation of project plans* (If the person has a project management background)
• Create a team profile in relation to the estimates and project plan.
• Devise commercial options to present to the customer with relevant internal approvals..
• Shape the narrative and story to play back to the customer.
• Create the presentation/proposal to share with the customer.
• Work with the Sales team to understand any feedback from the proposal and ideate on ways to ensure the deal is closed.
• Responsible for writing the solution in the SOW document, working closely with the Sales Director who is ultimately accountable.
• Responsible for detailing the solution as part of the Sales to Delivery handover.
• Partake in retrospectives and ensure learnings are documented and will inform future deals.

2. Digital Solution Advisor

• Interact with the customer and research to understand the customer's pain points and challenges.
• Input information into the central repository so anyone who touches the account understands the background.
• Challenge the customer regarding what they are looking to achieve and design/implement (where appropriate)
• Keep up to date with the digital landscape and key technologies including but not limited to Salesforce Marketing Cloud.
• Evaluate which technologies may be most appropriate to present/share with the customer.
• Keep on top of industry trends and topics.
• Provide thought leadership for customer and prospect presentations
• Provide Digital Strategy that demonstrates experience improvements, business growth and technology innovation.

ServiceNow is the fastest growing enterprise cloud software company in the world, and we believe it’s the great people we hire who will keep us there. We hire carefully, we hire the best, we celebrate our people. Come join our Sales A-team.

ServiceNow is currently seeking a highly driven Sales Development Representative to join our expanding Inside Sales team. The Sr. Inside Sales Representative will be responsible for strategically prospecting into new accounts, expanding usage within existing customer base, and ensuring these customers continue to get value from the NOW Platform. The candidate will be an individual with a demonstrable track record in new business pipeline generation ideally over the telephone within an Enterprise capacity.  They will collaborate with their team of Sales Specialists, Solution Consultants, Renewal Sales and more to exceed quota and build the future of ServiceNow sales talent.

What you get to do in this role:

• Meet or exceed Monthly, Quarterly and Annual sales objectives.
• Manage sales opportunities and business relationships over the telephone with influential contacts within Small, Mid-Market, and Commercial  Accounts.
• Focus on understanding an organization’s business drivers, challenges, pain points and how ServiceNow solutions map to these.
• Strategically prospect within key verticals to develop new opportunities and pipeline
• Follow the Value Selling sales process to win new business, expand withing existing accounts and ensure contract renewals
• Collaborate with an extended team and coordinate resources necessary to further sales cycle such as Solution Consultants, Customer Service, Partners etc.
• Provide timely and accurate information to management such as forecasting, territory plans, strategic account plans etc.
• Working towards daily, monthly & quarterly KPI metrics such as new prospect meetings, pipeline generation, ACV bookings and Renewal Rates
• Mentor team members and work on collaborative projects to help bring value to the team
• Occasional travel for training and/or meetings may be required.