NOTE: Immediate Start!

Are you an experienced Credit Controller looking for a career in digital marketing? 

Want to join Australia’s largest and fastest-growing independent agency, where your success is celebrated and your achievements truly rewarded?

At OMG, we are proud to be Australia’s largest independent digital marketing agency, helping over 1,000 businesses thrive since our establishment in 2012. With a team of 200+ certified Growth Gurus, we specialise in SEO, PPC, and social advertising, delivering data-driven strategies that transform online presences. Our commitment to research and development ensures we stay at the forefront of the industry, earning us recognition as Australia’s best-rated and most revered marketing agency.

We thrive on collaboration and a growth mindset, focusing not just on technology but on actionable results that drive success for our clients. We take pride in our ability to deliver exceptional outcomes, consistently reinforcing our reputation as Australia’s first-choice agency for digital marketing solutions. 
 

The Perks:

• Work flexibility & hybrid working

Our Commitment to You 

• We believe that happy employees create a thriving culture. Our focus on employee development and well-being is paramount. Our diverse team represents a wide range of backgrounds, ensuring an inclusive workplace. 

• Join us in shaping the future of marketing excellence. Elevate your career and make a real impact within our award-winning agency. 

• OMG is an equal-opportunity employer committed to diversity and inclusion. 

More on our Unique Culture 

At OMG, we blend the benefits of being the largest independent agency in Australia with a close-knit, family-like atmosphere. Despite our rapid growth and extensive reach, we prioritise maintaining a culture where everyone feels valued and connected. 

• Positive Atmosphere: We believe that a smile goes a long way. Our vibrant office is filled with energy and positivity, making it a place where people love to come to work. Regular team events and social gatherings enhance our sense of community and camaraderie. 

• Supportive Environment: Our team is characterised by a spirit of collaboration; everyone is always willing to lend a hand or share insights. This supportive dynamic fosters creativity and innovation, allowing ideas to flourish. 

• Growth Mindset: While we’re proud of our accomplishments, we’re also committed to continuous learning. Our culture encourages personal and professional development, allowing team members to thrive and advance in their careers. 

Join us to experience a workplace that feels like family, where your contributions are celebrated, and every day is filled with opportunities to learn, grow, and succeed together. 

We are seeking a proactive and strategic Marketing Executive to oversee and optimize our social media presence, ad campaigns, and localized marketing initiatives. This role will be essential in developing content strategies, managing community engagement, collaborating with local agencies, and expanding our reach across regional social media channels. The ideal candidate will have expertise in Korea's social media landscape and a strong understanding of local market dynamics, enabling them to effectively connect with and engage prospects, foster interest in our products and services, strengthen our reputation, and drive sustainable growth.

Key Responsibilities

• Conceive and develop efficient and intuitive marketing strategies.
• Organize and oversee advertising campaigns (Meta, IG, X Tiktok, and etc.), exhibitions and promotional events.
• Conduct market research and analysis to evaluate trends, brand awareness and competition ventures.
• Initiate and control surveys to assess customer requirements and dedication.
• Write copy for various marketing materials (brochures, press releases, website content, and etc.) and provide Korean translations.
• Maintain relationships with media vendors and publishers to ensure collaboration in promotional activities.
• Monitor progress of campaigns using various metrics and submit reports of performance.
• Collaborate with managers in preparing budgets and monitoring expenses.

• 1-2 years of experience in social media, digital marketing, or related roles, with a demonstrated ability to manage and grow social media channels.
• Experience in managing ad campaigns for brands or agencies is preferred, showcasing a solid understanding of ad targeting, optimization, and analytics.
• Critical thinker and problem-solving skills with the ability to turn complex ideas into engaging and accessible content.
• Team player with great interpersonal and communication skills.
• Similar industry experience (brokerage / gaming) is a plus.

• Celebrate your tenure with us! Receive generous milestone anniversary gifts that grow with each year of service.
• Join a vibrant workplace culture with fantastic team-building activities, fostering camaraderie and collaboration among colleagues.
• Prioritize your well-being! Access our Flexible Spending Account (FSA) for various health and wellness needs.
• We support you during difficult times. Receive one additional paid day off for each occasion of family bereavement.
• Cherish life's milestones. Enjoy paid time off for your marriage occasion.
• Welcome your newest family member with a special gift!
• Invest in your growth! Access annual training opportunities tailored to your role.

About Us

The Missing Link has been operating in Australia for over 27 years, helping businesses achieve their goals through IT transformation with our core offerings; IT & Cloud, Cyber Security and Automation. The Missing Link is one of the most awarded IT companies in Australia - recognised mainly for our people and processes. With over 190+ staff and 25+ different countries represented in our business, we've cultivated a respectful and positive workplace where everyone feels valued, respected, and empowered.

The Role

As Sales Operations Manager, you will play a crucial role in supporting the sales team and managing procurement activities within the organisation.

Your primary responsibilities will include coordinating sales support functions, ensuring prompt and efficient procurement of goods and services, and maintaining strong relationships with clients and suppliers.

You will also be responsible for driving process improvement initiatives within the sales support and procurement functions. This involves identifying opportunities for streamlining processes, enhancing efficiency, and implementing best practices.

Key Responsibilities

• Provide support, mentoring and coaching to the Sales Operations Team
• Ensure effective utilisation of human resources
• Ensure daily duties and responsibilities are being met by the Sales Operations Team
• Ensure the Sales Operations Team have the capabilities, capacity, and equipment to meet the business requirements
• HR management of Sales Operations Team including performance appraisals, induction, onboarding, training and development
• Process assessment and analysis
• Identify improvement opportunities
• Implement process changes

• Collaborate with the sales team to understand their requirements and provide them with the necessary support
• Handle client inquiries, resolve issues, and provide exceptional customer service to support the sales process
• Assist in the preparation of quotations, proposals, presentations, and contracts for the Sales Team
• Coordinate with internal departments, such as marketing, finance, and operations, to gather relevant information for sales material
• Maintain and update client databases, sales reports, and other relevant documentation
• Receive and process client orders and internal orders
• Promote and maintain excellent supplier relationships

• Ensure returns are processed in a timely basis and followed through until credit is received

• Update configuration details in ConnectWise and registered on completed orders e.g. subscriptions
• Ensure adequate levels are kept of stocked items
• Ensure work area, stock room and loading dock are kept tidy and WHS compliant

• Proven experience in sales support, procurement, or a similar role
• Strong knowledge of procurement practices, market dynamics, and supplier management
• Excellent communication, negotiation, interpersonal skills, and the ability to collaborate effectively with cross-functional teams
• Proven experience in identifying and implementing process improvement initiatives, preferably in sales support or procurement
• Project management skills, including the ability to plan, execute, and monitor process improvement projects
• Strong analytical and problem-solving skills, with the ability to identify process inefficiencies and develop effective solutions
• Proficiency in using relevant software applications, such as CRM systems and procurement software
• Strong attention to detail and organisational skills to manage multiple projects and deadlines simultaneously
• Ability to build and maintain strong relationships with internal and external stakeholders
• Defence Force experience is desirable

A great company culture is very important to The Missing Link. Keeping everyone happy is one of our top priorities.

Here are some of the best bits about working at The Missing Link:

• Hybrid / flexible working arrangements
• Supportive collaborative environment with excellent benefits e.g. regular staff events, free drinks and breakfast.

• Company culture that fosters learning, training, mentoring and development programs