An exciting opportunity has become available for a Director of Marketing & Guest Experience, Pacific to join our team. This role will be based in Sydney and will be reporting directly to the SVP Commercial, Pacific. This role is responsible for driving operational excellence and performance of Brand and Guest Experience KPI’s for Pacific. The position is responsible for defining strategies to improve brand compliance, guest quality metrics and hotel performance across all related KPI’s. The role will lead the deployment of all marketing and guest experience projects within the Pacific region. The position will lead a team of in-country Marketing & Guest Experience performance teams and will interact closely with MEAPAC Brand Management and Marketing Specialist teams. This role is also responsible for defining, co-creating, and executing the strategy for training of new hotels and ongoing learning and development of our operating network. 

Getting to know the role and your responsibilities: 

Brand Marketing 

• Manage a team of in-country Marketing Performance teams, driving achievement and operational excellence across all related KPI’s.  

• Drive regional performance of Brand Audits and related action plans, being fully conversant of brand audit criteria across Premium, Midscale and Economy brands (LQA, BARE). 

• Co-create Learning & Development plans for hotel marketing talent. 

• Act as the lead for marketing support for Operations, Commercial and support teams. 

• Coordinate rollout of brand programs in Pacific, with the support of Marketing Specialist teams.  

• Create guidelines for onboarding and support of hotel Marketing teams. 

• Directly manage a portfolio of hotels, fully supporting the Marketing & Guest Experience functions for this perimeter. 

• Support Brand Marketing Specialist teams on F&B, Development and Design & Technical Services product & design queries 

• Be fully conversant with ALL and individual Accor brands, their standards and their DNA and ensure that the brand integrity is retained in all communications and key identity elements, managing brand compliance with the field to grow our brand equity. 

Guest Experience  

• Drive regional performance of all Guest Quality metrics, including RPS & NPS.  

• Monitor and drive use of systems and tools, including I-Auditor, ACDC, Pulse. 

• Manage a team of in-country Guest Experience teams. 

• Facilitate refresher training for in-country Guest Experience teams, and hotel teams.

The APAC Strategic Events and Audience Marketing Director will have overall responsibility for developing and implementing the Geo event marketing strategy, helping bring ServiceNow flagship and key events to life through engaging physical and digital experiences, possess a deep understanding of marketing across a customer lifecycle to join the team and be an active player in our larger marketing team at ServiceNow. The ideal candidate will need to have a strong background in building and executing high-calibre, pipeline and revenue generating programs and is ready to deliver high business impact with programs delivered at scale. 

The right candidate ideally has strong written, communication and project management skills, and is comfortable working in a fast-paced, high-pressure environment. They should have experience managing teams and is comfortable with all forms of digital, event, account-based or content marketing to conceptualize innovative programs with pragmatic delivery.  

The successful candidate will be looking to join a dynamic Integrated Marketing team in a high-impact, high-growth, fast-paced role, which reports directly to the APAC Senior Director, Integrated Marketing. 
 
Essential Tasks, Duties and Responsibilities 

• Create, develop, & deliver an integrated event marketing strategy with full responsibility for achieving delegate registration, attendance & pipeline targets. 
• Collaborate and work effectively with cross-functional teams to orchestrate customer marketing programs with scaled execution in an assigned area of excellence, such as Acquisitions & Growth campaigns, User Groups & Communities, Influence & Advocacy and Developer Relations  
• Power consistent and seamless customer experience across these programs to increase business outcomes and drive velocity, by working collaboratively across global and regional ServiceNow teams, especially in Sales and Marketing.  
• Drive innovative ideas and provide guidance on best practices to elevate, scale and activate programmes across the region 
• Effectively integrate multiple channels for all marketing campaigns including social media, email, telemarketing and partners 
• Deliver multi-channel marketing campaigns that are data-driven, with a focus on increasing audience acquisition 
• Review and define a strategy for managing and growing our marketing database 
• Manage event projects, budgets, and timelines 
• Ensure business goals are met, budgets effectively managed, and effective communications and reporting with all stakeholder groups involved 
• Have superior project management skills, analytical and data-driven mindset to continuously iterate to optimize performance and efficient outcomes. 

JOB DESCRIPTION:

Abbott Diabetes Care (ADC) is helping people with diabetes enjoy healthier, active lives. Abbott’s life changing flash glucose monitoring technology is revolutionizing the way people monitor their glucose.

An exciting opportunity has arisen for an experienced CRM Marketing Manager to drive the planning, implementation and digitisation of a world-class CRM platform and program in Australia.

This role is based in Doncaster, Victoria.

Your responsibilities include (and not limited to):

• Develop and execute engagement and retention initiatives across both DTC and HCP Marketing to maximise customer lifetime value
• Contribute to the development of Customer Journey Mapping
• analysing touch points with the organisation and maximising loyalty and retention opportunities
• manage the end-to-end process from brief to execution and performance analysis
• Define/refine segmentation and testing strategies across multiple digital and offline engagement channels to optimise marketing spend and maximise consumer revenue
• establishing clear customer segmentation for the FreeStyle Libre & the Digital Health Platforms portfolio defining purchase patterns, sensor usage behaviours to maximise the customer lifecycle value
• Create automated triggers based on customer purchase behaviors, as well as content for a user-friendly marketing learning agenda
• Run A/B tests to improve the channel performance
• Define marketing metrics that allows for measurement and optimisation at each stage along the path-to-purchase
• Report on results and use insights to continuously optimise CRM program and digital marketing campaigns
• Work with stakeholders, service providers and agencies to gather functional and technical requirements and optimise day-to-day operations; ensure data meets functional requirements, system compliance and interface specifications

Who we’re looking for:

• 5 – 8 years of relevant CRM experience gained from a reputable consumer or reputable CRM or integrated agency; experience in direct to consumer, e-commerce and retail industries advantageous
• Analytical competency and knowledge of CRM planning and journey building, Customer Lifecycle Management, segmentation and building personalised preference centres
• Experience navigating large/complex/matrix organisations with the ability to lead, manage and influence a diverse range of stakeholders across multiple functions and geographic regions
• Strong analytical mindset and ability to conduct and produce post implementation analysis and reports with actionable improvements
• Excellent interpersonal skills, with the ability to conceptualise and communicate detailed CRM technical concepts to technical and non-technical audiences
• Experience working with Legal, Compliance and Regulatory Affairs with solid understanding of The Privacy Acts and Spam Acts for Australia and New Zealand

Due to the inherent requirements of the role, the preferred candidate must provide proof of full COVID-19 vaccination before commencement and maintain their vaccination status.

Abbott provides some fantastic benefits for our employees, these include:

• Wellness program
• Discounted Shares program
• Salary Sacrifice options
• Ongoing learning and development opportunities

This role will work within a team of very capable and passionate individuals committed to getting the best outcomes for the patients and the customers that we serve.

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.

Abbott is committed to building a diverse workforce that values diversity across gender, age, culture, disability and lifestyle.

In order to be eligible to work for Abbott in Australia or New Zealand, you must hold current working rights with no restrictions, for the respective country applicable.

We ask that recruiters respect our internal recruitment process and PSA panel, and refrain from contacting us or referring candidates to this role.

The base pay for this position is

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

DIVISION:

LOCATION:

ADDITIONAL LOCATIONS:

WORK SHIFT:

TRAVEL:

MEDICAL SURVEILLANCE:

SIGNIFICANT WORK ACTIVITIES:

ABOUT US 

Total Synergy creates project management software for people who design and make our built environment for the AEC (architects, engineers, construction designers). Our mission is to give our users #moretimefordesign through our product. We have been making software for our customers since 1999 — which was originally an on-premises application but now a pure cloud SaaS product built on Microsoft Azure cloud technologies. We’re currently the preferred software for our industry in Australia with over 12,000 users in our community. We have been growing that community globally, and have an office and teammates in Sydney, Melbourne, Brisbane, Christchurch as well as the UK with new customers on five continents. 

ABOUT THE ROLE 

We are seeking a motivated and results-driven Sales Development Representatives to join our Australian sales team in our North Sydney offices in a hybrid role. As a Sales Development Representative (SDR), you will play a critical role in identifying and qualifying potential customers for our products and services.  With a business culture and team environment that has our customers’ interests at the core of everything we do, we’ll set you up for success by providing a comprehensive induction and onboarding into the business, including training on positioning our products and services. 

In this role, the successful person will: 

• Be responsible for reaching out to potential customers through a variety of channels, including email, phone, and social media, in order to generate interest and set up meetings for our sales team 
• Identify potential new customers through various sales techniques, focusing on outbound calls, email campaigns, social selling, and other channels in-line with strategy and goals 
• Contribute to new talk tracks and sequences to engage audiences 
• Qualify leads and set appointments for the sales team Build and maintain a strong pipeline of potential customers  
• Maintain and update accurate records of all sales activities in our CRM system 
• Contribute insights for sales and marketing strategies to develop and execute targeted sales campaigns 
• Achieve and exceed monthly and quarterly sales targets 
• Stay up-to-date on industry trends and competitor activity  
• Strive to continuously contribute to improving the sales process and demonstrate a willingness to learn and implement best practices     
• Track all opportunity and customer details including use case, purchase time frames, next steps, and forecasting in CRM resulting in quality data and current pipeline forecasts   

WHY YOU SHOULD APPLY  

Total Synergy is a group of people-centred by a great culture. We have meaningful values, a hardworking and supportive team, and a vision that is focused on growing our community of users around the world. We are a jeans and t-shirt company, family-friendly, transparent and open, generally quite nerdy, and supportive of each other.  We’ve earned a few perks along the way, cool tees + hoodies, professional development resources, a coaching culture, are supportive of either working from home or in office, and we continue to review and add to these as we go. We value diversity of perspective and seek to build an inclusive workplace that welcomes people from any and all backgrounds.  If you require any specific support during the hiring process, please advise us and we will be happy to adapt according to your needs. You will get feedback if you are not progressing but if you are, this is the process to expect: 

TRADE MARKETING MATERIALS

• Management of all trade marketing materials including creative briefing and approvals for all titles
• Develop and manage bespoke POS items such as photo walls, corridor takeovers, light projections, stunts.
• Management of all FOH activity including briefing, budgets and creative approvals

CONTENT PLACEMENT 

• Work closely with the Head of Partnerships ANZ to ensure the timely and effective development, delivery and placement of bespoke film assets and content including event in theatre materials, co-branded content pieces, digital and social assets to maximise all exhibitor platforms
• Liaise with exhibition contacts on latest material assets available on UPI Media (trailers, one sheets, digital one sheets, digital panel executions
• Work with Media leads on contra placements and reciprocal tagging

CO-OP ADVERTISING

• Work with Media Leads on negotiating co-op advertising opportunities on relevant films.

PUBLICITY OPPORTUNITIES 

• Work closely with Publicists to maximise talent access opportunities for on screen ID’s and meet and greets.

TRADE PROMOTIONS 

• Work closely with the Head of Partnerships ANZ to evolve theatre-based movie promotions, including, special promotional screenings, premium screen takeovers, movie themed paper packaged popcorn boxes and drinks cups, branded gift cards etc.
• Drive ticket sales incentive promotions with exhibition partners on priority titles.

DEVELOP PROGRAMS FOR THE INDEPENDENT CINEMAS

• Manage relationships & regular communication with independent cinemas incl. opportunities for promotional activity.
• Develop strong relationships with NSW and ACT based exhibition partners and maximise Local Area Marketing activity.
• Work with Independent and to Co-ordinate the regional subsidy support (budget, approvals and creative distribution) for key regional exhibition partners.

BUDGETS & REPORTS

• In collaboration with Head of Partnerships ANZ, Prepare Trade Marketing Strategy for each film.
• Prepare and manage trade marketing budget for each film.
• Prepare post reports on campaign activity – including performance of promotions, presale results etc.
• Preparation of the Trade Marketing Guide for nominated titles.
• Prepare cinema marketing summaries for sales and marketing team.

MEETING ATTENDANCE

• Participate in weekly Sales meetings 
• Attend regular exhibition marketing meetings 
• Participate in Marketing brainstorms and planning activity and build cinema promotions and programs.

Your Career

Palo Alto Networks is seeking an Enterprise Field Marketing Manager to join the ANZ Marketing Team, responsible for developing and executing the enterprise marketing strategy in ANZ, aligning it with our business objectives. This position will report to the Head of Portfolio Marketing, ANZ, and presents a great opportunity for a talented individual with the desire to be part of a fast-growing company in a truly international environment

In this role, you will be a key player in the transformation of the security market and work with stakeholders across the company to fuel awareness and demand. You will work closely with the  ANZ sales teams to devise and drive the execution of the ANZ marketing strategy in support of our business objectives. Your experience in field, channel, demand generation, or campaign marketing in the cybersecurity industry, as well as your love for fast-paced initiatives, will benefit you in this role. 

Your Impact

• Develop and execute comprehensive marketing strategies tailored to the ANZ Enterprise market, aligning seamlessly with our ANZ business plan - Provide program measurement and reports of the same
• Segment the market, identify growth opportunities, and craft campaigns to drive brand awareness, lead generation, and revenue growth, with a focus on enterprise marketing
• Drive innovation in marketing approaches, staying at the forefront of industry trends and emerging tools
• Collaborates with Enterprise sales to understand priorities then aligns strategic marketing programs to support sales objectives
• Partner with marketing, and inside sales teams to align efforts, and discover and deploy top-performing tactics to create, develop, and close qualified leads and opportunities
• Partner with the channel marketing team to align efforts with the Enterprise sales organisation
• Communicate program status, action items, results reporting, and deliverables across marketing and sales
• Travelling ability for ~30% of the time

What you get to do in this role:

Lead, organize, and manage business operations for the global Sales function, including handling executive-level special projects and working collaboratively and cross-functionally with other global functions and business teams. The global Sales function interacts with virtually every aspect of the company, with some members embedded within other teams. This is a highly matrixed organization operating in a dynamic, high-growth global business environment.  

• Lead and drive operational aspects of the function, including global budget management, operational dashboards, monitoring and measurement of communications activities.
• Work directly with global sales leadership teams to drive special projects, organizational development, and strategy. Track KPIs and work with leadership team to ensure successful outcomes.
• Work closely with the broader sales leadership team and other company executives to ensure alignment of strategies, objective and activities; manage special projects and events as needed.
• Ensure best practice implementation and operational excellence across entire function.
• Drive consistent communications of priorities, activities, and results to team and relevant company stakeholders. Support presentation and reporting needs for the Sales function.  
• Collaborate with the leadership team to develop the annual objectives and coordinate organization-wide goals. Report quarterly accomplishments.
• Help support and lead purpose and culture of team and company.

Join our team at Distinctive Wardrobes, a trusted family-owned business since 1977, dedicated to delivering quality wardrobes, linens, shower screens, splashbacks, and more to both residential and commercial builders. We take pride in our commitment to punctuality and excellence, ensuring our clients experience a seamless journey every step of the way.

Ideally you are based in the Bathurst area or able to WFH anywhere in NSW and able to attend the Bathurst office for training.

The Role:

As our Project & Sales Lead Generator, you'll be instrumental in driving our sales and lead generation initiatives by pinpointing and cultivating high-value leads and projects that have the potential to become valuable opportunities and customers. This role is perfect for someone passionate and proactive, armed with stellar communication and research skills. Join our tight-knit team where your contributions directly influence our company's growth and prosperity.

Key Responsibilities:

• Identify potential leads through diverse channels such as online research, social media, networks, and industry-specific platforms.
• Harness tools like our CRM, LinkedIn, and industry databases to maintain a steady stream of potential customers.
• Initiate contact with leads via phone calls, emails, and other channels to introduce our products and services.
• Qualify leads using our established methodology to gauge their potential as customers.
• Keep our CRM system updated with accurate lead information and details necessary for quoting.
• Document all lead interactions and update their status in the sales funnel.
• Collaborate with the projects team to prepare project quotes.
• Foster relationships with customers from initial contact until project completion.
• Work closely with the Sales Manager to ensure seamless lead handover.
• Provide feedback on lead quality and suggest improvements to enhance lead generation strategies.

Job Requirements:

• Self-motivated with a results-driven attitude.
• Ability to persevere and thrive in challenging situations.
• Strong communication skills for building relationships.
• Resourcefulness and problem-solving abilities.
• Positive mindset and attention to detail.

• Proven sales experience, preferably in a B2B setting.
• Proficiency in CRM software and lead generation tools.
• Experience with outbound sales techniques is advantageous.
• Track record of identifying qualified leads is a essential
• Knowledge of the construction industry is beneficial.

Join us at Distinctive Wardrobes and be part of a team dedicated to excellence and growth in the industry! Apply now to embark on an exciting journey with us.

What's in it for me?

• Competitive Salary Package
• WFH Opportunity
• Career progression

Join our team at Distinctive Wardrobes, a trusted family-owned business since 1977, dedicated to delivering quality wardrobes, linens, shower screens, splashbacks, and more to both residential and commercial builders. We take pride in our commitment to punctuality and excellence, ensuring our clients experience a seamless journey every step of the way.

Ideally you are based in the Bathurst area or able to WFH anywhere in NSW and able to attend the Bathurst office for training.

The Role:

As our Project & Sales Lead Generator, you'll be instrumental in driving our sales and lead generation initiatives by pinpointing and cultivating high-value leads and projects that have the potential to become valuable opportunities and customers. This role is perfect for someone passionate and proactive, armed with stellar communication and research skills. Join our tight-knit team where your contributions directly influence our company's growth and prosperity.

Key Responsibilities:

• Identify potential leads through diverse channels such as online research, social media, networks, and industry-specific platforms.
• Harness tools like our CRM, LinkedIn, and industry databases to maintain a steady stream of potential customers.
• Initiate contact with leads via phone calls, emails, and other channels to introduce our products and services.
• Qualify leads using our established methodology to gauge their potential as customers.
• Keep our CRM system updated with accurate lead information and details necessary for quoting.
• Document all lead interactions and update their status in the sales funnel.
• Collaborate with the projects team to prepare project quotes.
• Foster relationships with customers from initial contact until project completion.
• Work closely with the Sales Manager to ensure seamless lead handover.
• Provide feedback on lead quality and suggest improvements to enhance lead generation strategies.

• Self-motivated with a results-driven attitude.
• Ability to persevere and thrive in challenging situations.
• Strong communication skills for building relationships.
• Resourcefulness and problem-solving abilities.
• Positive mindset and attention to detail.

• Proven sales experience, preferably in a B2B setting.
• Proficiency in CRM software and lead generation tools.
• Experience with outbound sales techniques is advantageous.
• Track record of identifying qualified leads is a essential
• Knowledge of the construction industry is beneficial.

Join us at Distinctive Wardrobes and be part of a team dedicated to excellence and growth in the industry! Apply now to embark on an exciting journey with us.

• Competitive Salary Package
• WFH Opportunity
• Career progression

About this opportunity

The Business Partners role is a newly created position aimed at providing ongoing support to the SM&I teams in the delivery of profitable business growth.

A key focus of this role will be to assist in driving growth initiatives, ensuring resources and the administration of projects are coordinated to optimise the delivery of product and process solutions for Viscount Reuse customers.

Your key responsibilities will be to:

• Provide support to the Business Manager and the wider SM&I team to assist in the delivery of growth initiatives.
• Liaise with customers, suppliers and internal stakeholders on the development and delivery of new products aligned to strategic growth.
• Generate and distribute agreed reports 
• Monitor and report actual resin material price movements and communicate as required.
• Assist in identifying and commercialising material solutions aimed at broadening market opportunities (metal detectable, fire retardant, heat resistant, recycled).
• Management of customer contracts, ensuring terms and conditions contained within are reviewed and actioned
• Develop and implement processes that improve the control of labels / RFID’s / dividers from the supplier network. 
• Assist in the management of contracted design and technical resources.
• Establish and foster close working relationships with all members of the NPD cross functional teams.

Your skills and experience

To be successful in this role, you’ll have:

• Strong communication and organisational skills. Ability to deliver the message across a wide range of stakeholders and cross functional teams.
• Negotiation and Persuasion Skills – using tact and diplomacy always, knowing when to compromise and when to take a stand, in order to persuade.
• Project Management Skills & Business Intelligence 
• Strong research and strategic analysis skills
• High competency working with Microsoft Office, SAP and Excel software.
• Circular Economy – understanding how the circular underpins everything we do and selling this message internally and externally as part of the company values and personal ethos.

Procore is looking for an inspiring and accomplished Sales Development Representative, Flex ANZ to join one of the highest-performing sales teams in the software industry. Our Sales Development team is an essential component of our sales model and has helped fuel our incredible growth for the past several years.

As a Sales Development Representative, you'll develop an understanding of the construction industry and Procore’s products to help improve one of the world’s largest industries.

We pride ourselves on setting challenging goals and having fun achieving them together. We value our culture and are looking for optimistic and motivated people to join our team. Are you up for the challenge?

This position will report to the Manager, Sales Development, and will be based in our office in Sydney, Australia. This is an ongoing, open requisition - we are looking for folks who are interested in learning more about starting a sales career at Procore now or in the future if/when a position becomes available.

What you’ll do:

• Create new business opportunities to fuel Procore’s growth
• Partner with  Account Executives  to achieve mutually aligned sales quotas each month
• Engage construction professionals through phone, email, and other channels to understand their challenges and identify opportunities to solve them
• Have the autonomy to operate beyond your role and help the team improve our process, training, use of technology, and any other aspects of our business
• Work with sales management to develop targeted lists, call strategies, and messaging to create opportunities for new business
• Conduct daily activities, including

  • Pre-call research and planning

  • Make a high volume of calls per day

  • Follow-up with previous contacts (nurturing leads)

  • Maintain Salesforce records

Depending on staffing requirements SDRs may start in our Flex team for a time before moving into an assigned territory. Flex responsibilities and expectations are as follows

• Learn the role by calling into dedicated accounts
• Prioritise learning and development and progress quickly through our Procore certification process
• Shadows sales teams across Procore
• Prepare to enter an assigned territory and make an immediate impact
• Learn systems and processes associated with the role

What we’re looking for:

• Desire to pursue a career in Sales
• Will to achieve results—the curiosity and perseverance to push harder when the going gets tough
• Enjoy working in a collaborative, ambitious environment—inspire your team to be better while achieving your goals
• Commitment to lifelong learning and continuous development
• Self-aware, reflective, and able to digest feedback critically and adapt to overcome challenges
• Demonstrate our core values of Ownership, Optimism, and Openness
• Friendly, enthusiastic, and demonstrate empathy and thoughtfulness in your work

Bonus Points For:

• SaaS, especially software sales
• Construction industry experience, especially with a general contractor or subcontractor

The Salesforce Marketing Cloud Solution Consultant role is critical to the overall success of the deal cycle for Salesforce opportunities; the Solution Consultant at Globant Commerce Studio has a mix of Business, Commercial, and technology expertise, and consults with clients to understand their business challenges in digital, and guides them to possible solutions that we can implement to solve the problem statement.

1. Deal & Commercial Management

• Coordinate briefing with the Sales lead to understand the deal opportunity.
• Allocate the appropriate resources required to work on the deal.
• Review and manage the Jira Solution Consulting board to effectively manage workload.
• Create a Solution Consulting plan with all of the steps required to move to a decision
• Creation of a Solution Consulting Strategy as a response to the customer
• RFP documentation review and management.
• Lead, direct, and coordinate the team to deliver all the relevant deliverables for the deal
• Lead, direct, and coordinate the team to shape solution options.
• Review and interrogate estimates and project plans created by the team
• Creation of project plans* (If the person has a project management background)
• Create a team profile in relation to the estimates and project plan.
• Devise commercial options to present to the customer with relevant internal approvals..
• Shape the narrative and story to play back to the customer.
• Create the presentation/proposal to share with the customer.
• Work with the Sales team to understand any feedback from the proposal and ideate on ways to ensure the deal is closed.
• Responsible for writing the solution in the SOW document, working closely with the Sales Director who is ultimately accountable.
• Responsible for detailing the solution as part of the Sales to Delivery handover.
• Partake in retrospectives and ensure learnings are documented and will inform future deals.

2. Digital Solution Advisor

• Interact with the customer and research to understand the customer's pain points and challenges.
• Input information into the central repository so anyone who touches the account understands the background.
• Challenge the customer regarding what they are looking to achieve and design/implement (where appropriate)
• Keep up to date with the digital landscape and key technologies including but not limited to Salesforce Marketing Cloud.
• Evaluate which technologies may be most appropriate to present/share with the customer.
• Keep on top of industry trends and topics.
• Provide thought leadership for customer and prospect presentations
• Provide Digital Strategy that demonstrates experience improvements, business growth and technology innovation.

ServiceNow is the fastest growing enterprise cloud software company in the world, and we believe it’s the great people we hire who will keep us there. We hire carefully, we hire the best, we celebrate our people. Come join our Sales A-team.

ServiceNow is currently seeking a highly driven Sales Development Representative to join our expanding Inside Sales team. The Sr. Inside Sales Representative will be responsible for strategically prospecting into new accounts, expanding usage within existing customer base, and ensuring these customers continue to get value from the NOW Platform. The candidate will be an individual with a demonstrable track record in new business pipeline generation ideally over the telephone within an Enterprise capacity.  They will collaborate with their team of Sales Specialists, Solution Consultants, Renewal Sales and more to exceed quota and build the future of ServiceNow sales talent.

What you get to do in this role:

• Meet or exceed Monthly, Quarterly and Annual sales objectives.
• Manage sales opportunities and business relationships over the telephone with influential contacts within Small, Mid-Market, and Commercial  Accounts.
• Focus on understanding an organization’s business drivers, challenges, pain points and how ServiceNow solutions map to these.
• Strategically prospect within key verticals to develop new opportunities and pipeline
• Follow the Value Selling sales process to win new business, expand withing existing accounts and ensure contract renewals
• Collaborate with an extended team and coordinate resources necessary to further sales cycle such as Solution Consultants, Customer Service, Partners etc.
• Provide timely and accurate information to management such as forecasting, territory plans, strategic account plans etc.
• Working towards daily, monthly & quarterly KPI metrics such as new prospect meetings, pipeline generation, ACV bookings and Renewal Rates
• Mentor team members and work on collaborative projects to help bring value to the team
• Occasional travel for training and/or meetings may be required.