About Us

G Adventures is the world’s largest small-group adventure travel company and we’ve been making epic travel memories happen on all seven continents for over 30 years.

Our mission is simple: to change lives through travel. And not just our travelers’ either. Since day one, our tours have been built to establish meaningful relationships with local communities, directly benefiting the people and places we visit at every step of our tours.

With the demand for travel coming back strong, we are set up and excited for this next chapter in our company’s story — and we’d love for you to be a part of it.

Our DNA revolves around building, nurturing, and developing a diverse culture of people and a true sense of belonging, where everyone is encouraged to bring their authentic self to work each and every day. You’ll have the opportunity to grow your career, and yourself, alongside a passionate, talented, and welcoming community that works hard to spread goodness around the world.

If all that sounds like your kind of thing, well, we can’t wait for you to join us.

About the Role

The Customer Service & Sales Manager (Known internally as Inside Sales Manager, Australia)  will concentrate on the sales success of the Inside Sales Team. Your focus will be to motivate and develop the regional hybrid team ensuring sales targets are exceeded on a monthly basis.  The successful candidate must also maintain a fun, culturally rich environment where people are happy to work.

What you'll be doing

People:

• Ongoing people development

• Team performance management and reporting

• Provide direction to regional management team

• Conduct Team meetings 

• Drive Company culture and values 

• Maintain an engaged and motivated sales team

• Recruitment - Review Application Assessments and Recommendations

• Performance Management of under - performing staff as required.  

• Team coaching, support, annual performance reviews

Sales Leadership 

• Ensure monthly sales targets are achieved.

• Ensure team and individual KPI’s are consistently met. 

• Management of team incentive program

• Management of Rewards Program

• Training Recommendations and Updates 

Operations    

• Workday Management

• Scheduling 

• Team Incentives Management 

• Team Engagement 

• Future planning

What do we offer you?

• Competitive salary commensurate with the role

• Competitive benefits package 

• Birthday day off

• Vacation time for you to recharge

• Enhanced Parental Leave

• Learning and growth opportunities

• Employee Resource Groups

*Applicable based on location*

G Adventures is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants.

• Do you have experience in Sales?
• Do you love to connect with new clients and build your own sales base?
• Want to build a rewarding sales career in Sydney with great earning potential?

We are looking for a motivated, dynamic Sales Consultant to join our friendly sales team based in Sydney. You will be working in your own territory, selling a range of hygiene services. You can learn more about our Initial Hygiene brand and the products and services they offer by clicking on this link.

You will look to build on solid existing client relationships whilst also using your outstanding sales skills and outgoing personality to win new sales and clients in your area.

To help achieve this, we will provide you with a competitive base salary, a highly rewarding uncapped commission structure, a company vehicle, a mobile phone, a tablet, and further career opportunities. You will also be given full product training, with hands-on assistance from the Manager and the Sales Team.

In this role you will be responsible for these key areas:

• Driving sales revenue by hunting new business opportunities via cold calling/ visits
• Servicing our existing client base and analysing their needs to increase sales
• Developing and implementing sales plans to achieve set sales targets
• Building strong customer relationships and managing a sales pipeline
• Identifying customer needs and knowing how to deliver successful sales

You will have skills and experience including:

• Previous sales experience
• Ability to cold-call & plan to sales territory
• Self-Motivation and ability to work autonomously
• A passion for hunting new business and being recognised and rewarded
• Good time management skills
• Excellent communication skills both written and verbal
• Ability to multi-task in a fast paced environment
• Full Australian Drivers Licence

It would be highly advantageous if you also have:

• Experience within Business to Business & direct sales
• Excellent sales, solutions & negotiation skills
• Strive to reach & exceed sales
• Versatility to build rapport with people at all levels
• Commercially focused

Initial Hygiene, a division of the global company Rentokil Initial, has been offering the complete range of Hygiene solutions to Australian businesses for over 40 years. We operate in all states of Australia, employing passionate people to manage, maintain and service our extensive customer network.

If you enjoy being independent, on the road and driving a new sales territory, then we'd love to hear from you.

The successful candidate must be able to pass a Pre-employment medical, drug & alcohol screen as well as background checks.

Click the Apply button to submit your resume and kickstart your sales career today!

Employee Testimonials -

“At Rentokil there are a huge variety of positions that would suit anyone.”

Tony Wright

Sales Consultant

"As an Initial Hygiene Technician, I earn commission for sales leads and five-star online reviews."

Lisa Crow

Local Service Manager

"I am really proud to work for Rentokil Initial and I have enjoyed working here for the last 11 years."

Sierra Warrington

Client Retention Manager

"Even though I can do my role at home, I choose to come into the office to spend time with my colleagues.” “It’s easy to have work-life balance working with Rentokil Initial.”

Michael Stone

Sales Consultant

We are looking for an experienced Sales Manager in Australia to join our international B2B brand RateHawk, develop our business and make the travel world better together!

This is a remote position for people located in Australia.

Job Responsibilities

• Actively promote our international project in Australia;
• Develop and implement sales activities and hit the sales targets to achieve growth and expand presence in assigned territory;
• Sign-up new partners and provide them with extended training of our system;
• Initiate an API deals with the potential and existing partners;
• Build and maintain a strong, long-lasting relationship with new partners;
• Prepare, execute, and manage the commercial deals with the partners including the execution of required document flow and technical setup;
• Account clients until the first purchase is made;
• Control of compliance with commercial conditions by partners including the payment flow;
• Provide market & competitive environment analysis;
• Provide comprehensive reporting.

• Relevant experience. Ideally, 2-5 years experience in the travel industry and excellent knowledge of the country`s travel market; specialized in sales management or business development of B2B travel companies;
• Language knowledge. Fluent in English, other languages as a plus;
• Competence in API technology deals;
• Personal skills. Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with fast-changing business environment, teamplayer;
• Analytical skills. Used to data-driven decision-making, metrics-driven and good with numbers;
• International mindset. Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence;
• Readiness for business trips. 40 – 50% of working time might be required for market visits.

• Competitive salary;
• Career growth opportunities and a corporate culture that encourages professional development;
• Complex and innovative product;
• Young and ambitious team of professionals;
• Learning: seminars, trainings and conferences. If you want to participate in a conference, we will help to organize it;
• Flexible timetable — we don’t require you to be online at 09:00 sharp. You can start work at a time that suits you;
• Corporate discounts on hotels and other services.

About the role:

Are you looking to kickstart your career in SaaS? Want to work with an incredible team, learn the ropes and grow your sales career in a flexible environment that has structure and stability? If so, this opportunity might just be what you've been looking for.

We are looking for a talented, passionate, and motivated individual to join our go-to-market team as a Sales Development Representative (SDR), taking accountants and bookkeepers on a journey to move their traditional methods of client engagement to a business-critical platform that offers their customers sleek and professional branded experiences, automating large parts of their business including invoicing, payments and workflows. 

As a Sales Development Representative, you'll play a key role in our marketing and sales efforts by developing a qualified pipeline of leads that result in more product demos for our sales team. 

Your main objective is to get prospective customers excited about what we're doing and schedule product demonstrations with our Sales team. You’ll be an integral part of helping the company build a strong pipeline of qualified opportunities and grow its revenue while being the face of Ignition in the professional services industry!

Role location:

We are open to candidates located in Sydney, Melbourne and Brisbane. At Ignition, it's up to you to decide whether you want to work fully remote, in-office or a mixture of both.

What your day to day will look like:

With an established brand presence and a full pipeline of new business, your primary responsibility will be to engage, nurture, and get prospects excited about what we’re doing–scheduling product demonstrations for them with our sales team. 

You'll be an integral part of helping the company build a strong pipeline of qualified opportunities and grow its revenue:

• Be the face of Ignition via phone and email and to make a great first impression with our prospects by demonstrating strong knowledge in key areas such as product, competitors, industry, and more (you'll be thoroughly trained on this!)

• Qualify leads and advance them to the next step in our company's sales cycle

• Being Comfortable and excited by converting outbound activity into new business

• Get excited by turning outbound activity into new business by searching for, and engaging with prospective clients via our database (Hubspot), Linkedin, Apollo etc

• Partner closely with our Inside Sales team to ensure strong communication and proper handoffs

• Participate in industry trade shows (travel opportunities!) to represent Ignition

• Be a product knowledge expert and successfully overcome prospective customer objections

• Actively look for opportunities to improve and optimise our sales processes

• Become a master of our technology stack (Hubspot, Gong, Zoom) to learn foundational skillset for SaaS sales

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

About Us 

Through local expertise and global scale, we at Global Payments Oceania deliver market-leading technology solutions through five regional sub-brands — Eway, Ezidebit, Sentral, Pigeonhole Software and Storman.

Collectively, these brands are anchored by Global Payments, a world leader in payments and software solutions and a Fortune 500® brand with a worldwide footprint to accelerate our customers' full potential.   

Sentral, is a proven web-based software solution that seamlessly manages school administration, student data and parent engagement. Our tailor-made solutions help administration staff, teachers and school leaders save valuable time to focus on improving school and student outcomes. Sentral is the trusted solution of choice in over 2,500 schools across Australia. 

About the role 

Join our dynamic team at Sentral as a Sales Executive! Reporting directly to the Head of Sales, you'll play a pivotal role in driving revenue growth by securing new sales and maximizing upselling opportunities within our established territories. Working closely with a collaborative and supportive team, your responsibilities will include:

• Proactively generating new business within your assigned territory;
• Expanding revenue streams from existing clients through strategic upselling initiatives;
• Collaborating with head office to support and execute marketing campaigns;
• Representing Sentral at conferences and networking events to foster industry connections;
• Monitoring and providing valuable insights on emerging trends and needs within schools;
• Identifying areas for improvement and recommending effective strategies for resolution.

About you 

Global Payments is committed to Diversity, Equity, and Inclusion (DE&I), with our vision to be Champions of Inclusion. We are looking for a teammate who believes in this vision, engages in our collective culture and strives to understand our customers, their needs and solutions that contribute to their success. A team mate that collaborates, partners and can stand with us.

You are a confident and commercially focused with a passion for sales and building relationships.  You have a natural ability to engage and build rapport with people.  You'll be persuasive and have a strong ability to lead conversations with clients.

You have a passion for technology and may already be in enterprise software/SaaS, CRM solution or FinTech or the Education sector. 

You will also bring: 

• A minimum of 3 years' experience in business development, relationship management, or a related field;
• Previous experience as a teacher or within the education industry is advantageous;
• Exceptional time management abilities and a keen eye for detail;
• The capacity to work autonomously while also contributing effectively within a collaborative team environment;
• Demonstrated empathy and a sincere commitment to enhancing business practices for our clientele;
• A strong drive, ambition, and motivation to achieve success;
• Outstanding written and verbal communication proficiencies.

Please note that you must have  

• Full work rights in Australia  
• Ability to obtain a Working with Children Check  
• Ability to obtain an Australian Federal Police Check  

Our benefits

We want you to be you! At Global Payments we are committed to an inclusive workplace where you can be your true self, feel supported and nurtured. 

We understand the struggle of the juggle - the balance of work and personal life can be challenging. So we offer a flexible working rhythm blending in-office and remote working.

Your health and wellbeing matter to us and we want you to take care of yourself, take advantage of the vast array of wellbeing resources we offer, use your breaks and your leave including Birthday Leave. 

We provide a first class employee assistance program that offers you and your immediate family members complimentary counselling on life challenges such as financial hardship and domestic matters, plus coaching support for people leaders on wellbeing matters.

We offer 12 weeks paid parental leave for either parent as well as two weeks paid secondary carer’s leave.

Celebrating together is a big part of our culture and we regularly gather for Extravaganza and Team Appreciation Days, plus fun activities brought to you by our social committees. 

We like to shout at each other, not literally but via Reward and Recognition Programs such as Shout Outs – recognising our people that go above and beyond and make a difference to our customers.

We also pride ourselves on giving back to the communities in which we operate, so we provide two Days of Service each year to volunteer in a cause that matters most to them.

Other benefits available include salary sacrifice, study leave and an Employee Stock Purchase Plan.

Ready to apply?

If this role sounds right for you we invite you to Apply by using the APPLY button.   Please note you will be redirected to a Global Payments careers page to submit your application.

For further information please email kristy.ward@globalpay.com

We respectfully ask that no recruitment agencies contact us regarding this position.

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

Major Accountabilities:

Achievement of the sales plan for the region

• Coach and motivate the sales team
• Responisble for commercial arrangements within the region

Responsible for building and maintaining positive professional relationships with all external stakeholders in the territory:

• Assist the sales team in maintaining relationships and gaining commitment and usage of promoted products through meeting with key customers
• Representation of the company at trade association meetings to promote product

Organisational Development:

• Clear evidence of the desired behaviours and accountabilities being driven across the team
• Regional Sales team has:
• Aligned, SMART objectives in place in a timely manner
• Quality development plans in place on the TMS system that are being actioned
• Regular coaching sessions and one to one discussions
• Drive and own the talent selection / hiring process for key roles

Act in accordance with Alcon Values and behaviours.

Education/Qualifications: Tertiary qualifications in Science or Business

Skills/Experience:

Minimum:

A minimum of 5-10 years sales experience in medical devices

Proven record of Sales success

Logical and systematic approach to achieve objectives of the role.

Strong understanding of Ophthalmic procedures, product technology

Ability to set objectives

Strong leadership experience

5+ Sales management experience

All applicants need to have full Australian work rights.

Relocation could be considered for the right candidate in Australia.

How You Can Thrive at Alcon:

• Opportunity to work with a leading global medical device company.
• Collaborate with a diverse and talented team in a supportive work environment.
• Competitive compensation package and comprehensive benefits.
• Continuous learning and development opportunities.

Alcon Careers

See your impact at alcon.com/careers

ATTENTION: Current Alcon Employee/Contingent Worker

If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.

Find Jobs for Employees

Find Jobs for Contingent Worker

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build positive working environment. 

Key responsibilities: 

• Provide great customer experience. 
• Fold, hang, display and merchandise garments to maximise selling opportunities. 
• Actively process, stock and replenish garments on the sales floor and in the stock room. 
• Open, unpack and label merchandise with security tags. 
• Support customer purchases and returns in the register. 

Who are we?

Lyka is an Australian founded pet wellness company that’s shaking up an outdated industry and paving the way for happier, healthier pets. Despite medical advancements, animal lifespans are on the decline. Today, the average pet only reaches 37% of their full potential lifespan and statistics have shown us that many suffer from dental disease, cancer, and obesity. Simply put, the status quo is not enough.

As humans, we’ve experienced firsthand the positive impact fresh wholefoods can have on our health and wellbeing, and we believe our furry friends deserve the same. We're on a mission to do just that, starting with nutritionally balanced, wholefood meals delivered direct to doors around Australia. As the world’s most sustainable pet wellness company, we’re putting pets and our planet first — one bowl at a time.

Today, we are proud to share we’ve served almost 30 million meals to puppers and their parents across Australia, and this is just the beginning. Our vision is to create multiple nutritional products, adding disease prevention meals and supplements, and expand into new markets.

Currently, we are a team of 200+ pet-obsessed people, and we're continuing to grow. These carefully selected people are dedicated to building the next generation of technology and products to help empower pet parents to take control over their pet’s wellbeing.

To date, we have raised over $60M in funding from venture capital investors and pet industry insiders, who believe in our mission and ability to drive change in a stagnant industry, providing nutrition that nourishes puppers from the inside out.

Are you ready to shake things up and give pets the life they deserve? Come join our pack!

Our Mission

The time we share with our pets is being cut short. Despite medical advancements, they’re getting sicker earlier. They’re dying prematurely. The industry has it backwards — prioritising treating symptoms instead of addressing the root cause. That’s where we come in.

At Lyka, we take a preventative, holistic and personalised approach to pet care. We look at the full picture, factoring in the diet, lifestyle and environment of each individual animal.

We don’t stop at symptoms, instead we dig for the root cause. We create nutrition plans unique to each pet, because it’s not just about living longer, but living well too.

Our mission is to double the average lifespan of dogs and cats by 2050.

The Role

Lyka is growing and we're looking for a hands-on marketer to join our pack! You could be working client-side or at an agency and will have experience in several marketing disciplines such as brand, events, PR and strategic partnerships.

In this role, you will have the opportunity to work on and lead a diverse range of projects including events, product GTM coordination and partnerships. The role works closely with Lyka’s in-house creative team as well as cross-functional teams such as R&D, Product and Partnerships. If you have a growth mindset, and love the implementation process, this role could be a great fit for you!

What will you do?

• Drive the implementation of the brand strategy, including liaising with internal teams and external agencies or stakeholders.
• Identify and seek out unique PR opportunities, which may include writing press releases and gathering information from various areas of the business. This includes, but is not limited to, applying for relevant product, business and people awards.
• Drive strategic partnerships with key opinion leaders.
• Take ownership of discrete brand-related projects with support from our Senior Brand Marketing Manager and Head of Marketing.
• Build Lyka’s brand activations and trade show strategy, including execution of the strategy and cross-functional project management of relevant projects.
• Live and work in accordance with Lyka’s values and principles at the workplace.

Some ’nice to have’s:

• Relevant tertiary qualifications.
• 3+ years' experience in a broad hands-on role within a direct-to-consumer start-up/scale-up or agency environment.
• PR campaign experience.
• An understanding of brand measurement and analytics.
• Basic budget management experience - experience managing costs and an understanding of the impact on the bottom line.
• Project management experience.
• Strategic thinking, and an entrepreneurial approach toward seeking big ideas.

• Work in a fast-growing start-up, experiencing what goes behind the scenes to sustain hyper-growth for a start-up with a physical product!

• Growth and Development – Lyka is growing extremely quickly, which means you will have the opportunity to experience different challenges every day and progressively acquire more responsibilities as our facility and team expands. We provide an annual L&D budget for you to continue your personal development.

• Work for a sustainability focused company – we are an official B.Corp while also being Australia’s only non-negative and plastic-negative pet company. We’re always looking at ways for us to improve our sustainability practices to ensure we care for the health of our dogs, ourselves and our planet.

• Be part of a diverse top talent team, coming from widely different backgrounds and geographies.

• 12 weeks of paid parental leave for primary and secondary carers, a longside 2 weeks of miscarriage leave in the first twenty weeks. We also offer 18 paid weeks to both primary and secondary carers if you have been at Lyka for over two years.

• Wellbeing assistance & tools to take care of your mental and physical wellbeing so you can do your best work.

• Flexible hybrid working: we aim to be in the office 3 days a week to get our best work done with our colleagues and furry friends. We have pet-friendly offices and industrial kitchens in Sydney and Melbourne.

• Pupper parent support to care for your furry friends – flexible arrangements for new pets, pet-friendly offices, discounts, and financial allowance for dog training & care to help them live their best life!

We are committed to building inclusive and diverse teams  

Lyka is an equal opportunity employer devoted to providing a working environment that embraces and values diversity and inclusion. We celebrate diversity, are devoted to creating an inclusive environment for all staff and encourage people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at the time of application.

An exciting opportunity has become available for a Director of Marketing & Guest Experience, Pacific to join our team. This role will be based in Sydney and will be reporting directly to the SVP Commercial, Pacific. This role is responsible for driving operational excellence and performance of Brand and Guest Experience KPI’s for Pacific. The position is responsible for defining strategies to improve brand compliance, guest quality metrics and hotel performance across all related KPI’s. The role will lead the deployment of all marketing and guest experience projects within the Pacific region. The position will lead a team of in-country Marketing & Guest Experience performance teams and will interact closely with MEAPAC Brand Management and Marketing Specialist teams. This role is also responsible for defining, co-creating, and executing the strategy for training of new hotels and ongoing learning and development of our operating network. 

Getting to know the role and your responsibilities: 

Brand Marketing 

• Manage a team of in-country Marketing Performance teams, driving achievement and operational excellence across all related KPI’s.  

• Drive regional performance of Brand Audits and related action plans, being fully conversant of brand audit criteria across Premium, Midscale and Economy brands (LQA, BARE). 

• Co-create Learning & Development plans for hotel marketing talent. 

• Act as the lead for marketing support for Operations, Commercial and support teams. 

• Coordinate rollout of brand programs in Pacific, with the support of Marketing Specialist teams.  

• Create guidelines for onboarding and support of hotel Marketing teams. 

• Directly manage a portfolio of hotels, fully supporting the Marketing & Guest Experience functions for this perimeter. 

• Support Brand Marketing Specialist teams on F&B, Development and Design & Technical Services product & design queries 

• Be fully conversant with ALL and individual Accor brands, their standards and their DNA and ensure that the brand integrity is retained in all communications and key identity elements, managing brand compliance with the field to grow our brand equity. 

Guest Experience  

• Drive regional performance of all Guest Quality metrics, including RPS & NPS.  

• Monitor and drive use of systems and tools, including I-Auditor, ACDC, Pulse. 

• Manage a team of in-country Guest Experience teams. 

• Facilitate refresher training for in-country Guest Experience teams, and hotel teams.

The APAC Strategic Events and Audience Marketing Director will have overall responsibility for developing and implementing the Geo event marketing strategy, helping bring ServiceNow flagship and key events to life through engaging physical and digital experiences, possess a deep understanding of marketing across a customer lifecycle to join the team and be an active player in our larger marketing team at ServiceNow. The ideal candidate will need to have a strong background in building and executing high-calibre, pipeline and revenue generating programs and is ready to deliver high business impact with programs delivered at scale. 

The right candidate ideally has strong written, communication and project management skills, and is comfortable working in a fast-paced, high-pressure environment. They should have experience managing teams and is comfortable with all forms of digital, event, account-based or content marketing to conceptualize innovative programs with pragmatic delivery.  

The successful candidate will be looking to join a dynamic Integrated Marketing team in a high-impact, high-growth, fast-paced role, which reports directly to the APAC Senior Director, Integrated Marketing. 
 
Essential Tasks, Duties and Responsibilities 

• Create, develop, & deliver an integrated event marketing strategy with full responsibility for achieving delegate registration, attendance & pipeline targets. 
• Collaborate and work effectively with cross-functional teams to orchestrate customer marketing programs with scaled execution in an assigned area of excellence, such as Acquisitions & Growth campaigns, User Groups & Communities, Influence & Advocacy and Developer Relations  
• Power consistent and seamless customer experience across these programs to increase business outcomes and drive velocity, by working collaboratively across global and regional ServiceNow teams, especially in Sales and Marketing.  
• Drive innovative ideas and provide guidance on best practices to elevate, scale and activate programmes across the region 
• Effectively integrate multiple channels for all marketing campaigns including social media, email, telemarketing and partners 
• Deliver multi-channel marketing campaigns that are data-driven, with a focus on increasing audience acquisition 
• Review and define a strategy for managing and growing our marketing database 
• Manage event projects, budgets, and timelines 
• Ensure business goals are met, budgets effectively managed, and effective communications and reporting with all stakeholder groups involved 
• Have superior project management skills, analytical and data-driven mindset to continuously iterate to optimize performance and efficient outcomes. 

JOB DESCRIPTION:

Abbott Diabetes Care (ADC) is helping people with diabetes enjoy healthier, active lives. Abbott’s life changing flash glucose monitoring technology is revolutionizing the way people monitor their glucose.

An exciting opportunity has arisen for an experienced CRM Marketing Manager to drive the planning, implementation and digitisation of a world-class CRM platform and program in Australia.

This role is based in Doncaster, Victoria.

Your responsibilities include (and not limited to):

• Develop and execute engagement and retention initiatives across both DTC and HCP Marketing to maximise customer lifetime value
• Contribute to the development of Customer Journey Mapping
• analysing touch points with the organisation and maximising loyalty and retention opportunities
• manage the end-to-end process from brief to execution and performance analysis
• Define/refine segmentation and testing strategies across multiple digital and offline engagement channels to optimise marketing spend and maximise consumer revenue
• establishing clear customer segmentation for the FreeStyle Libre & the Digital Health Platforms portfolio defining purchase patterns, sensor usage behaviours to maximise the customer lifecycle value
• Create automated triggers based on customer purchase behaviors, as well as content for a user-friendly marketing learning agenda
• Run A/B tests to improve the channel performance
• Define marketing metrics that allows for measurement and optimisation at each stage along the path-to-purchase
• Report on results and use insights to continuously optimise CRM program and digital marketing campaigns
• Work with stakeholders, service providers and agencies to gather functional and technical requirements and optimise day-to-day operations; ensure data meets functional requirements, system compliance and interface specifications

Who we’re looking for:

• 5 – 8 years of relevant CRM experience gained from a reputable consumer or reputable CRM or integrated agency; experience in direct to consumer, e-commerce and retail industries advantageous
• Analytical competency and knowledge of CRM planning and journey building, Customer Lifecycle Management, segmentation and building personalised preference centres
• Experience navigating large/complex/matrix organisations with the ability to lead, manage and influence a diverse range of stakeholders across multiple functions and geographic regions
• Strong analytical mindset and ability to conduct and produce post implementation analysis and reports with actionable improvements
• Excellent interpersonal skills, with the ability to conceptualise and communicate detailed CRM technical concepts to technical and non-technical audiences
• Experience working with Legal, Compliance and Regulatory Affairs with solid understanding of The Privacy Acts and Spam Acts for Australia and New Zealand

Due to the inherent requirements of the role, the preferred candidate must provide proof of full COVID-19 vaccination before commencement and maintain their vaccination status.

Abbott provides some fantastic benefits for our employees, these include:

• Wellness program
• Discounted Shares program
• Salary Sacrifice options
• Ongoing learning and development opportunities

This role will work within a team of very capable and passionate individuals committed to getting the best outcomes for the patients and the customers that we serve.

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.

Abbott is committed to building a diverse workforce that values diversity across gender, age, culture, disability and lifestyle.

In order to be eligible to work for Abbott in Australia or New Zealand, you must hold current working rights with no restrictions, for the respective country applicable.

We ask that recruiters respect our internal recruitment process and PSA panel, and refrain from contacting us or referring candidates to this role.

The base pay for this position is

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

DIVISION:

LOCATION:

ADDITIONAL LOCATIONS:

WORK SHIFT:

TRAVEL:

MEDICAL SURVEILLANCE:

SIGNIFICANT WORK ACTIVITIES: