In partnership with Nespresso, we are seeking a natural leader with a passion for retail and sales to join our team as the VIC/SA State Field Manager.

As a VIC/SA Field Manager you will be responsible for developing and coaching a high performing sales team across your states. Your team will be located within Australia’s biggest retailers, where they will use their sales expertise to demonstrate Coffee Machines generating raving fans and converting customer engagements into sales.

Based in Melbourne, your time will be shared between our Melbourne CBD office and on the road with occasional travel to South Australia.

This is a full-time role with room to negotiate your set days. However, as our field team shifts fall over the weekend, it is a requirement that at least 1 working day per week must fall on a Saturday or Sunday.

Tasks and responsibilities:

• The desire to drive and exceed sales targets.
• Set goals and develop data driven strategies to deliver accelerated sales performance within your team
• Analyse sales and performance data to develop and implement coaching plans.
• Drive team engagement and develop team initiatives.
• Recruit and induct new team members
• Mentor and develop field team sales and customer experience skills
• Create, develop and host team training and events
• Team rostering and strategic shift planning
• Host/lead planning and debrief sessions with client stakeholders.
• Main point of contact for the field team.

About you:

• You are passionate about people, sales and training
•  
• You are an expert in customer experience and sales.
• You're a natural leader with experience managing a high-performing team.
• You're organised, driven and take initiative.
• You have a proven ability to deliver constructive feedback that fosters team engagement and productivity.
• You're Tech savvy and comfortable working across multiple systems and platforms.
• Intermediate to advanced Microsoft Office skills, particularly within PowerPoint and Excel. You must have, at a minimum, basic knowledge of lookup’s, pivot tables and data cleansing.

Benefits

• An attractive salary package.
• Autonomous role with comprehensive training and support
• The chance to work with a globally respected brand.
• Brand new purpose built CBD office in an iconic Melbourne Building coming soon

APPLY NOW!

Are you passionate about digital workplace transformation? Do you want to supercharge your career, helping businesses get the most value out of Microsoft 365 and SharePoint?

If so, we have an exciting opportunity for you to join our team as a Sales Support. In this role, you will be working closely with the Sales Manager and the broader sales team to identify and develop new customer opportunities. By working closely with our valued clients, you will help them improve their collaboration and productivity – helping them work better together.

• Use your people-centric skills to manage and nurture relationships with existing clients, helping businesses to supercharge SharePoint and Microsoft 365
• Grow your skills and build an incredible resume
• Work with a team of technical wizards, who are as passionate as you about technology
• Challenge yourself, solve problems and work with household-brands

Life at Sope:

Here at Sope, we embrace the beauty of simplicity, transforming businesses using Microsoft 365, SharePoint, Teams and the Power Platform. We are a diverse and vibrant team, connected by our culture and shared passion for creating reimagined digital workspaces. Everything we do is guided by our purpose, to weave our magic and help people achieve more together on Microsoft 365.

Our Name is our mantra, SOPE: Store Once Publish Everywhere, the philosophy we live and breathe.

Our Core Values:

At Sope, we value growth and coming together as a force to solve any problem we face. Our team is committed to getting the job done and delivering results that make a difference. Every opportunity is a chance to deliver more than expected, and we go the extra mile to exceed our customers' expectations.

• In it together
• Keep them smiling
• Get it done
• Keep on growing

What we’re looking for:

• Proven work experience as a Sales administrator or Sales support agent
• Hands on experience with CRM software and MS Office
• Understanding of sales performance metrics
• Executive relationship management experience
• Excellent communication and presentation skills
• Ideally, but not essential, New Business Sales Outreach / Experience in SDR Role.

Responsibilities will include: 

• Prepare scope documents, proposals, and estimates, ensuring all data is accurate
• Manage inbound marketing leads, including scheduling initial qualification calls
• Contact clients to obtain missing information or resolve queries and follow up on potential and lost deals for updates and feedback
• Maintain and update the Customer Relationship Management (CRM) system, customer records and develop monthly sales reports
• Ensure Sales targets are met and report any deviations
• Provide administrative support for sales campaigns and promotional activities
• Assist with the preparation and submission of tender documents
• Conduct outreach to new business prospects and communicate important customer feedback internally
• Work closely with Marketing and Sales to provide insights on lead quality and feedback.
• Adhere to Sope policies and procedures
• Complete other duties as required by Sope management

Why we hope you’ll love working for us:

• Cool projects: touch brands you know and love, transforming how they do business.
• Close-knit culture: a like-minded team, full of youthful energy and passionate to help others.
• Build your resume: A chance to grow and challenge yourself for future career success. 
• Latest technology: Use Microsoft's leading-edge products to elevate your capability.
• We trust you: autonomy to work from the office, home or anywhere else you can connect.

Why we fear you might not:

• We rarely do ridiculous hours, but we do work very hard, every day
• You'll need to be highly organised, self-motivated and used to working alone AND as a team

Get started applying:
Show us your magic! We can’t wait to hear from you.