• Bring your passion and feel the energy 
• Work within a positive, dynamic team environment.
• Great discounts & benefits across our variety of brands!

Reporting to the Head of Hotels Optimisation, the Program Manager is responsible for  the establishment, development and successful delivery of a portfolio of initiatives across Hotels, delivering cost reduction targets for the year. 

You'll be an experienced Senior Project Manager or Program Manager, who has worked in operational change/business transformation environments supporting new ways of working. 

This role works directly with alcohol and gaming environments, so you'll need to be comfortable working in this area of industry. 

Sound good? Read on.

Here is a taster of what you can expect in this role:

• Initiate, lead and implement end to end business improvement opportunities for a wide range of venue optimisation initiatives, across the ALH Hotels businesses. 
• Support the delivery of process change that challenges the cost of doing business; by identifying and valuing opportunities for improvement.
• Effectively collaborate with a broad range of key business stakeholders to support productivity model overlays, and on-going performance convergence relative to budgeted / forecasted metrics.
• Inspire, coach, support and develop supporting project team and business partners on best practices, ensuring that the overall team’s work-plan is delivered, with a pipeline of skills to support future team capability requirements.
• An ability to work in an autonomous and self-paced environment, whilst still being collaborative and seeking help where needed.

• Bring your passion and feel the energy
• Drive operational excellence and innovation initiatives across our Supply Chain Team
• Flexible home base location

The Improvement & Innovation Manager will play a pivotal role in driving operational excellence, process improvement, and innovation initiatives within the Endeavour Supply Chain Team. The role is responsible for identifying areas for enhancement, implementing strategic solutions, and fostering a culture of innovation to optimise efficiency, reduce costs, and enhance overall performance.

This role sits on the Supply Chain Leadership Team and co-ordinates the major improvement initiatives across our inbound, to-store and last mile fulfilment networks. The role is required to engage and collaborate with the Technology and EDX Teams as well as maintain close working relationships with our Technology Suppliers, 3PL providers, and Store Ops Teams. The role also leads the Supply Chain engagement with the Endeavour Group Optimisation Team.

Sound good? Read on.

Here is a taster of what you can expect in this role:

• Continuous Improvement - Lead and facilitate continuous improvement projects within the supply chain, identifying areas for optimisation and implementing process improvements.
• Innovation Strategy Development - Develop and implement strategies for fostering innovation within the supply chain, including new technologies (e.g. TMS and routing software), processes, and methodologies.
• Performance Metrics - establish KPI’s to measure the effectiveness of supply chain processes and initiatives, tracking progress and identifying areas for improvement.
• Cross-functional Collaboration - work closely with cross-functional teams, including the Brand Operations and ecom Teams, Replenishment, Merchandise, and Quality Assurance, to identify opportunities for innovation and improvement across the entire supply chain.
• Collaborate with vendors and suppliers to drive innovation, improve efficiency, and enhance collaboration within the supply chain network.
• Technology Advancement - evaluate and implement new technologies and systems to streamline supply chain processes, improve Customer visibility, and enhance efficiency.
• Change Management - lead change management efforts within Supply Chain, ensuring smooth transitions and adoption across the organisation.
• Training and Development - Provide training and development opportunities for Supply Chain team members to enhance their skills and knowledge in continuous improvement methodologies and innovative practices.
• Budget Management - manage budgets related to improvement and innovation projects within Supply Chain, ensuring cost-effective solutions are implemented.
• Market Research - stay informed about industry trends, emerging technologies, and best practices to identify opportunities for innovation and improvement.
• Compliance and Regulatory Requirements - develop improvement and innovation initiatives to support compliance with relevant regulations (e.g. RSA) and industry standards, addressing any compliance issues as needed.
  Communicate progress, findings, and recommendations to senior management and stakeholders through regular reports, presentations, and meetings.
• Collaborate closely with the Supply Chain Leadership Team to align Fulfilment and Delivery strategies with broader Team and organisational objectives.

• Be uniquely you, come as you are 
• Bring your passion and feel the energy
• We offer flexibility, hybrid/remote working - we value our people

This is a 9 month fixed term contract

The Senior Product Manager - Data & AI will deliver new data products to bring these principles to life into all parts of our business including merchandising, operations and support functions across retail and hotels. Working in conjunction with our data science, analytics and technology teams you will develop the roadmap for your product and lead a squad (or number of squads) to deliver the roadmap

This opportunity specifically sits within our Merchandising and Marketing product portfolio and manages our AI product suite supporting our localised range and space mission; where we seek to enable a local range for every customer experience across the country, while balancing organisational and brand outcomes. As a newer mission, this role expects experience in leading from discovery to execution across a wide range of stakeholders and a complex organisational environment. The candidate should expect and be capable to provide direct transparency to executive leadership as well as our partners and retail customers. 

Within Advanced Analytics we have a vision to create ‘An Endeavour where data and AI fuels our teams to create our more sociable future’. Our key principles as a function are to:

• Maximise Value - Lead transparent and value-driven prioritisation that answers and provokes the questions that matter while optimising decision making from data across the group. 
• Accelerate and Harden - Focus on outcomes, whilst embedding foundations to create reusable assets with which we can continue to innovate faster and more effectively. 
• Build AI readiness - Invest in the capability of our teams to develop the skills they need to drive measurable value from data and AI.
• Lead our Data responsibility - Empower all to jointly manage and responsibly use data in daily ways of working, with effective custodianship, accountability & consideration of privacy. 

Sound good? Read on.

Here is a taster of what you can expect in this role

• Lead the strategic design of your Products to deliver meaningful value to our business and our customers; balancing short and long term benefits
• Design and deliver against your agile roadmaps in partnership with business stakeholders and customers to create measurable value.
• Create customer, business and stakeholder alignment to your squads outcomes
• Partner with your delivery lead develop an empowered cross functional squad
• Leading multiple Products, you'll ensure teams are creating lasting value and delivering against our vision.
• Design the product roadmaps for the development of new meaningful new features, and functionality, that adds measurable value to customers.
• Bridge the team with business stakeholders (internal customers) from design through to delivery.
• Work with other product managers to ensure cross-team dependencies and strategic priorities are balanced for short and long term value.
• Managing product P&Ls as well as tracking and reporting attributable outcomes
• Leading vendor selections as part of the decision to build or buy product solutions.
• Maximises the value of the work done by:
• Ensuring the squad backlog is clearly expressed and visible, transparent and clear to all.
• Work with the your team to define milestones and ensuring delivery to plan
• Aggressively prioritise opportunities, identifying the value of each to ensure that we're solving problems that matter and have the greatest impact to our customers
• Achieving revenue and CODB performance OKRs

NEW STORE OPENING - GYG BAULKHAM HILLS

ARE YOU A LEADER ? THEN THIS IS THE PLACE FOR YOU

An important leadership position within our Restaurant Operations team, you’ll be responsible for supporting the daily management of the restaurant - Stepping up when the Restaurant Manager’s not around.

As a leader, you’ll be looked upon as a calming force when the heat’s on. On any given day you will be leading the team through busy service periods, crew training, proactively improving guest experience, supporting inventory and financial management as required.

Crew culture is important to us, so we like to keep it simple. We’re looking for people who share our love of food and our commitment to people.

• It’s all about the food. Always. Forever. We never compromise on freshness or quality. GYG food is 100% clean.
• Make every customer love us. In restaurant, drive thru or delivery, we’re all about the customer. Delicious fresh food. Cooked to perfection. Fun, energetic environments and exceptional service – Every time.
• Be real – It takes all kinds to keep Australia’s fastest growing food brand going. We don’t have time for games or politics. Be yourself, respect each other, have fun, don’t make excuses and remember the two points above.
• Got your back. When you join GYG, you are joining a family, culture is everything at GYG and we care about each other. We always have each other’s back.
• It’s up to us. We never walk past a problem – We fix it now.

• Bring your passion and feel the energy 
• Work within a positive, dynamic team environment.
• Great discounts & benefits across our variety of brands!

Reporting to the Group Services Optimisation Lead, the Program Manager is responsible for  the establishment, development and successful delivery of a portfolio of initiatives across the group, delivering cost reduction targets for the year. 

You'll be an experienced Project or Program Manager, who has worked in operational change/business transformation environments supporting new ways of working. 

This role works directly with alcohol and gaming environments, so you'll need to be comfortable working in this area of industry. 

Sound good? Read on.

Here is a taster of what you can expect in this role:

• Initiate, lead and implement end to end business improvement opportunities for a wide range of store and venue optimisation initiatives, across the Endeavour group businesses. 
• Support the delivery of process change that challenges the cost of doing business; by identifying and valuing opportunities for improvement.
• Effectively collaborate with a broad range of key business stakeholders to support productivity model overlays, and on-going performance convergence relative to budgeted / forecasted metrics.
• Inspire, coach, support and develop supporting project team and business partners on best practices, ensuring that the overall team’s work-plan is delivered, with a pipeline of skills to support future team capability requirements.
• An ability to work in an autonomous and self-paced environment, whilst still being collaborative and seeking help where needed.

LegalVision is a market disruptor in the commercial legal services industry. Our mission is to power the success of every business by delivering legal support that is proactive, affordable and commercial, and the key way we do this is through our industry-first legal services membership. We have assisted over 200,000 businesses across New Zealand, Australia and the UK, and we’re just scratching the surface. We were named Law Firm of the Year at the 2021 and 2022 Australasian Law Awards, and a 5 Star Employer of Choice by Australasian Lawyer in 2023.

The Opportunity

As a Client Success Manager, you will be part of our Client Success team that prides itself on providing outstanding service to our 10,000+ clients. We know that exceptional client service keeps our members happy, which is the fuel for our growth.

Our Client Success Managers work with our members to ensure their businesses get the legal assistance they need in an efficient and valuable way. Our best CSMs take the time to understand a client’s business goals and challenges and work collaboratively with the client to deliver effective short and long-term solutions. They continuously work on their legal product knowledge and they are business savvy. They are proactive, organised and diligent. And they never tire of speaking to our member clients!

Key Responsibilities

• Establish relationships with new members and onboarding them to our member platform.
• Drive the value of our membership by supporting members to regularly engage with our Legal team.
• Identify upgrade or extension opportunities and provide quotes.
• Act as the go-to person for any client questions or concerns, including responding to queries about our member platform or the legal services provided by us.
• Action client feedback to continuously improve our membership offering.
• Analyse member usage patterns to identify potential issues and encourage members to get the most value out of our membership.
• Relay feedback on our membership and the client experience to other LegalVision teams to improve the member experience.
  

You’ll have challenging but attainable KPIs, talented colleagues, supportive leaders and excellent tools to help you succeed in the role. You will receive both formal and on-the-job training to give you a strong understanding of the legal and commercial needs of Australian and New Zealand businesses.

The Ideal Candidate

• Experienced in customer service/account management: You have at least six months of experience working in a customer service or account management role, and are excited to pursue a career in this area. Legal experience is not required for this position, training will be provided.
• Passionate about helping clients: You have excellent client service focus and the ability to problem-solve or sell additional services when appropriate. You’re dedicated to creating support experiences that exceed client expectations.
• Personable, empathetic and understanding: A friendly and professional demeanour will get you far as this role will be client-facing and relies upon identifying and solving client problems.
• Driven, autonomous and efficient: You work independently and take ownership of your own activities and responsibilities. You are constantly looking for ways to challenge yourself and to improve yourself and the systems around you.
• Business and tech-savvy: You will be using our innovative in-house technology to assist clients. You pick up new skills quickly. You are able to get into the mind of a business owner and understand their priorities and concerns.

The Perks

• Fast-paced environment with exciting growth opportunities for high performers.
• Talented and energetic teammates across Australia, New Zealand and the UK.
• Ability to earn an additional 5 days of annual leave per year, plus paid birthday leave, volunteering leave, and parental leave.
• Annual budget to spend on external learning and development.
• Regular team socials, drinks and team lunches.
• Vibrant office environment in Surry Hills which is super close to Central Station, and flexible work-from-home options.

Apply today!

If this role sounds like it could be a great next step, we’d love to hear from you. Applications will be reviewed on a rolling basis and will close once the role is filled, so apply early to avoid missing out.

A note to recruiters: we’re all over this role, so there’s no need for you to get in touch. LegalVision does not accept unsolicited CVs or responsibility for any fees related to unsolicited CVs. Thanks!

• Be uniquely you, come as you are 
• Career progression to help realise your potential
• Hybrid/remote working. We value our people

The Program Risk Manager will assist the Senior Manager, Program Risk to partner with and support all programs and projects across the business (with a strong emphasis on the One Endeavour transformation program). The role will strengthen and continuously improve the management of program risk, and build risk/compliance awareness, engagement and capability throughout the organisation. 

Working within program managers, project managers and central program offices, the role will have the opportunity to meaningfully affect the outcomes of programs and projects across the organisation that are critical to Endeavour’s strategy. 

The Program Risk Manager will support the Senior Manager, Program Risk to focus on Endeavour's transformation program and be involved in a wide range of programs and projects that have diverse business stakeholders. This role will assist in implementing a relevant program risk framework for governing programs and projects, while also gaining a strong understanding of Endeavour's business, purpose, and strategy. The successful candidate will use their expertise in risk management to support and facilitate Endeavour's growth and mission. This role offers an opportunity to help drive innovation and implement new approaches to risk management, resulting in tangible benefits for our team, customers, and communities.

Sound good? Read on.

Here is a taster of what you can expect in this role:

• Provide risk management support across the business and continue to embed risk management into our culture and business.

• Establish the program risk management framework including risk identification, risk assessment/analysis, project maturity and controls assessment, documentation and reporting - this will be done working closely with other risk colleagues and partnering with program, project and central program office stakeholders, and will include facilitating discussion and workshop sessions.

• Work across the program portfolio and identify, assess and help address cross program risks and issues.

• Help establish a centre of excellence and support to deliver strong project outcomes.

• Educate  program and project managers to understand that they are required to, develop strategies to proactively address risks and their subsequent mitigations through early identification of risks and the implementation of a risk management strategy.

• Enable risk  insights to assist program and project leaders to enable early intervention (including the use of data/indicators/tools, lessons learnt, improved governance, etc).

• Help establish Endeavour’s project assurance framework and support implementation focussed on risk.

• Contribute to the development and continuous improvement of Endeavour’s program risk management and broader project delivery frameworks, strategies and methodologies.

• Assist with continuing to embed risk management into our culture and ways of working, including identifying new and innovative ways of approaching risk management tailored to the business audience.

• Program risk partnering with a focus on Endeavour’s transformation program.

• Become the go-to SME of program risk management for key programs and projects.

• Support the program or project leadership and teams to embed their risk management strategies and enable uplift in capabilities across the teams.

• Proactively build effective relationships with a diverse range of internal stakeholders and develop a deep understanding of the business, its purpose and strategy.

• Apply your risk knowledge, experience and influencing skills to build risk awareness, engagement and understanding across the business 

• Provide training and guidance to build risk awareness, engagement  and facilitate meetings and discussion with internal business stakeholders on risk management.

• Proactively look for opportunities to modernise, operationalise and embed risk management amongst the project community with the goal of building an appropriate risk-aware culture throughout the organisation.

• Work closely with data analytics specialists and business partners to identify, develop, test and report on controls monitoring.

• Support program and project teams in the review of results, analysis and improvement of processes and controls.

• Prepare various forms of reporting for a broad range of stakeholders including Board and senior management.

• Other relevant tasks within the Endeavour Risk & Compliance team and/or One Endeavour Program Risk team as required.

We're looking for 2 x Design Managers to join the team. One position is fulltime permanent and the other is a fulltime 6 month FTC which the potential to extend / go permanent.

We are looking for a talented Design Manager with a passion for the retail or hospitality industry. The Design Manager will lead the implementation of our store design guidelines across various projects. With plans to open 30+ restaurants each year in Australia, the Design Manager will play an integral part in our growth’s success.

What you can expect:

• Innovate and support the conceptual design of new stores and refurbishments
• Timely completion of projects, on-time deliverables, and adherence to budgets
• Generate feasibility plans and internal designs for GYG store formats
• Collaborate with internal teams, external designers, and suppliers to ensure brand consistency and high-quality project delivery
• Improve cost effectiveness through value engineering and efficient project management

You’ll enjoy this role if you have:

• Bachelor’s degree in interior design, Architecture, or equivalent
• 6+ years’ experience of commercial design in retail or hospitality
• Familiarity with construction industry budgets and documentation
• Proficient in AutoCAD and various design software programs
• Excellent communication and people management skills
• Willingness to travel as required

Benefits

We’re incredibly proud of our amazing people and always have each other’s backs. Whether you’re working in restaurant, at our Hola Central head office or as one of our partners, we are so passionate about living our values every single day.

These are just some of the benefits that come with working at GYG:

• Flexible work environment - WFH 1 day p/week
• Up to 5 weeks annual leave
• Phone allowance - up to $100 p/month
• Career growth – Australia and internationally
• Opportunity to become a franchisee
• Annual bonus scheme
• Long term employee incentive scheme 
• Paid parental leave
• GYG gift voucher

Ready to join the team? Apply now to start the conversation

Our Business Development team are a group of high performing individuals that play an important role in the overall success and growth at Guzman y Gomez. We’re looking for a Construction Project Manager that will manage all construction projects within the GYG network. Based in our NSW Head Office, this role will develop a suite of approved guidelines relating to GYG construction standards to be utilized in all future designs and constructions. 

Duties include, but are not limited to:

• All real estate preconstruction consulting and approvals are completed
• Statutory submissions and site requirements are submitted promptly
• Provide project feasibility analysis to support new restaurant expansions along side GYG’s development management team
• Manage the design process which includes briefing documents, scope documents, fee proposals, and consultant engagement
• Estimates and tenders for each project are managed
• Non-trade construction elements (e.g. furniture, tiles, commercial cookery equipment, etc.) are sourced
• Project components are managed in accordance with agreed timeframes
• Construction companies/tradespeople are selected and engaged based on price, reputation, quality, reliability, and industry standards
• Develop and maintain the GYG restaurant preventative maintenance program
• Manage ad-hoc projects to agreed budget and timeframes
• Manage relationships with key construction and maintenance partners
• Ensure regular status reports are provided to relevant stakeholders regarding ongoing projects
• Develop GYG design/construction schedules and templates for internal communication sign off
• Develop and maintain GYG design and construction standards including: Kitchen/mechanical guidelines, Interior fit out, IP manual

You’ll enjoy this role if you have:

• Previous experience in a similar role
• Excellent interpersonal and communication skills
• Advanced conflict resolution and negotiation skills
• Willingness to travel intrastate, interstate, and if required, internationally

Benefits

We’re incredibly proud of our amazing people and always have each other’s backs. Whether you’re working in restaurant, at our Hola Central head office or as one of our partners, we are so passionate about living our values every single day.

These are just some of the benefits that come with working at GYG:

• Flexible work environment - 1 day WFH p/week
• Phone allowance - up to $100 p/month
• Up to 5 weeks annual leave
• Career growth – Australia and internationally
• Opportunity to become a franchisee
• Annual bonus scheme 
• Paid parental leave
• GYG gift voucher

• Do it differently and leave your mark! 
• Join an authentic culture and inspire our awesome Australia wide BWS team
• 7 Month Parental Leave cover

The Internal Communications Manager will will be responsible for developing and implementing communication strategies that engage, motivate and inform the BWS team to support the overall business strategy. This role is central to fostering a positive culture, and promoting a sense of community and connection amongst our team! 

Sound good? Read on.

Here is a taster of what you can expect in this role:

• Developing and executing comprehensive internal communication strategies that aligns with the BWS overall business objectives.
• Working closely with the Leadership Team to deliver clear, purposeful messages to team members both in stores, and support roles.
• Lead the delivery of clear, concise and purposeful communications through targeted mediums that support our team's understanding of the business strategy and connect to our brand.
• Plan and deliver key annual activations including Strategy Roadshows and events that connect our teams across the business to the BWS and Endeavour Group strategies. 
• Develop cohesive communications plans and work with the business teams for key events, change initiatives, product launches and other projects
• Help our team in stores to understand business objectives and how they contribute to our overall results.
• Lead and develop a Communications Specialist. 
• Monitor and evaluate the impact of internal communications, making recommendations and improvements to enhance the effectiveness of all communications.