At Xe, we live currencies. We provide a comprehensive range of currency services and products, including our Currency Converter, Market Analysis, Currency Data API and quick, easy, secure Money Transfers for individuals and businesses. We leverage technology to deliver these services through our website, mobile app and by phone. Last year, we helped over 300 million people access information about the currencies that matter to them and over 225,000 people used us to send money overseas.

We are proud to be part of Euronet Worldwide (Nasdaq: EEFT), a global leader in processing secure electronic financial transactions. Under their Money Transfer division, Xe and Ria Money Transfer have been brought together to help establish the third largest money transfer business in the world.

How will you help Xe become more successful?

The SME Client Manager – APAC will own the growth of the Digital (SME) book of Corporate customers across Australia & New Zealand. This role will be tasked with growing the existing business, supporting the transition towards more technology centric experience, and driving a high-performance culture in the digital team.

Our principles

• AMBITION - We dream big, try things out and always ask “why not?” and “what if?” We’re ambitious in our thinking and our delivery

• RESPONSIBILITY - We get involved, bring our perspective and are always open to new ideas. We take personal responsibility
• COMMUNITY - We value a sense of belonging, trusting each other and encouraging authenticity. We contribute to our community

What you'll do;

The ideal candidate will have experience managing a high performing inside sales function, an in-depth knowledge of the conversion funnel from first time website visit to trading customer, experience in CDD/KYC/KYB requirements and technology in the FX and international payments space, and the ability to leverage digital tools to drive revenue and profitability across a large portfolio of SME customers.  The role will report to the Head of Corporate APAC, but collaborate closely with the Growth function in the US, as well as leaders and individual contributors across the High Value Corporate Dealing and Sales functions, Compliance Operations, Payment Operations and Regulatory Compliance throughout APAC.

KPIs to own

-          Total Digital revenue

-          Conversion rate of new digital applications to traded customers

-          New in-year revenue from newly traded customers

-          % retention of digital book

KPIs to influence

-          Conversion of new web visitors to applications

-          Total APAC corporate new in-year revenue from newly traded customers

Who You are;

As SME Client Manager– APAC, your responsibilities will include:

• Digital Interaction Optimization: Utilize digital tools to analyse customer interactions across our digital platform. Identify areas for improvement and implement changes to enhance the user experience and drive revenue growth.
• Sales Transformation: Lead the transformation and modernization of the sales process, sales infrastructure, and client portfolio management to improve key metrics such as revenue per client, sales productivity, sales operating leverage, contribution profit, time-to-active, CAC/LTV, retention, and SoW growth.
• New Client Conversion – design and execute an inside sales strategy, working closely with Product and Growth teams, to maximize conversion of new inbound applications to trading customers. The focus will be ensuring appropriate cadences and touch points from the inside sales function from application through to first trade, and streamlining the requirements and methods of obtaining KYC/KYB to improve customer experience and time to verification.
• Digital customer service & portfolio growth – design and execute the appropriate service model to maximize the growth and retention of Digital customers. Implement strategies to grow the existing portfolio by up/cross-selling new platform capabilities, aligned with the product roadmap.
• High value customer segment – put in place appropriate processes and measures to identify digital customers to “graduate” to the high-value service model, and vice versa, working closely with the high value team and Head of Corporate to ensure our Dealing roles are only focused on the customers that need and deserve that level of service.
• Pricing Optimization – at a portfolio and individual customer level, optimize how we price our Digital book of customers to maximize retention, conversion and revenue growth over time.
• Customer-Centric Approach: Represent the voice of every corporate customer that uses our web platform and collaborate with Product, Technology, and Operations to influence the redesign of the customer journey and internal processes, with a focus on enhancing the end-to-end customer experience and maximizing revenue potential.
• Team Leadership: Develop and lead a high-performing sales and service team, driving adoption of sales enablement and modern sales tools, standardizing best practices, and fostering a culture of performance. This includes the digital transformation of existing sales and compliance processes and teams to align with new sales motions.
• Experience in FX or International payments is desirable.

Benefits

• 20 days annual leave increasing with each year of service (capped at 25 days
• Paid day off for your Birthday
• Discounted Euronet Employee Share Purchase Plan (ESPP)
• Plumm Mental Health and Wellbeing
• Competitive market-based salary
• Annual Discretionary Bonus
• Superannuation
• Healthcare

We want Xe to be a great place to work and to ensure that our communities are represented across our workforce.  A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects. 

At Xe we are committed to making our recruitment practices barrier-free and as accessible as possible for everyone.  This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on [email protected] 

About the Job

Join an Australian-owned Swiss based medical device company that is committed to providing clinically proven, evidence based over the counter products in wound care, scar management, and oncology treatment to the Australian pharmacy and hospital markets.

Your New Role

As the territory manger you will be responsible for understanding the commercial dynamics of your designated territory and Pharmacy customers with the goal of achieving sales, distribution, training, and merchandising targets within a marketing cycle period.

You will be responsible for aligning the brand messaging, marketing strategies and key account promotion plans to maximise the consumer reach of products and the company’s brands in store.

Key Duties

·         Develop and execute a territory plan to ensure cycle objectives are achieved.

·         Track and review sales targets each cycle to ensure objectives are being met.

·         Ensure territory coverage is completed as per store grading expectations.

·         Sell, detail, and train all products as per cycle priorities in line with brand strategies.

·         Maximise in store support of all promotional lines for banner group promotions as detailed by the Key Account manager.

·         Utilize cycle deals to leverage off locations and Point of Sale (POS) in store, and or on the shelf.

·         Build relationships with buyers and store staff providing product training to leverage support for merchandising our brands to reach consumers.

·         Update CRM during each call to ensure orders are placed accurately, that calls are recorded in a compliant way and records are maintained for reporting purposes.

·         Maintain professional knowledge with a view to train all staff in store including Pharmacists, Pharmacist Interns, Retail Managers, Pharmacy Assistants with varying degrees of experience.

·         Minimum 2 years selling experience in relevant industries such as Pharmacy or FMCG, (Pharmacy preferred)

·         Drivers Licence and willingness to travel.

·         Organisational Skills with the ability to plan and manage your own territory.

·         Excellent communication and selling skills showing a customer service mindset.

·         Professional presentation skills.

·         A supportive national close-knit team with varying experiences to tap into.

·         A small portfolio of products allowing for greater connection with customers.

·         Products ranged in National banner groups.

·         Brisbane South Territory including suburbs south of the Brisbane River eg Wynnum/Victoria Point, Sunnybank/Browns Plains, Redbank Plains and Jimboomba and including the Gold Coast. 

·         Regional travel – 1 week per quarter Northern NSW

·         A competitive salary and car allowance.

This is a medium sized global company with an entrepreneurial spirit, proactive approach and friendly company culture. The company enjoys an enviable rate of staff retention and is known as a desirable place to work. This role comes with an impressive package that includes competitive salary, mobile phone, laptop, 20k car allowance and a lucrative commission structure.

Eku Energy is seeking a Communications Manager for our global business. In this pivotal role, you will lead the communication and engagement function, playing a crucial part in supporting Eku Energy's global business expansion.

As a key contributor to our team, you will collaborate across various departments, overseeing global communications, marketing, media, and stakeholder engagement for our battery storage investments and operations. As the Communications Manager, your responsibilities will include executing strategic communication initiatives, fostering engagement, and strengthening our presence in existing and new markets.

This role offers flexibility in terms of location within the APAC region, ethier in Melbourne or Sydney, and will have operational reporting to the Senior Manager Policy and Regulation APAC, while functionally aligning with the People and Culture group structure under the leadership of the Chief Human Resources Officer. This position presents a unique opportunity for a passionate communications professional to make a significant impact on Eku Energy's journey towards global market leadership. Join us in advancing the transition to a low-carbon, sustainable global economy with battery storage investments.

Responsibilities of the role

·       Design and manage Eku’s global media, communications and engagement strategy. 

·       Enhance and protect Eku’s brand reputation, acting as brand guardian and ambassador internally and externally. 

·       Lead media activity and engagement, working with external agencies as appropriate, to prepare and distribute press releases, engage media and ensure consistent, targeted and high-quality coverage globally. 

·       Oversee the development of all communications collateral to support company announcements, milestones and public engagement activities. 

·       Brief senior executives and the global business, preparing proactive key messages and collateral to support internal and external activities (i.e. presentations, investor briefings, media relations). 

·       Manage and continuously improve Eku’s online presence including web, LinkedIn and other modes of engagement, including media monitoring. 

·       Oversee and coordinate the company’s global events calendar and attendance, including pitching for speaker opportunities as appropriate, and ensuring all company attendees are briefed and supported appropriately. 

·       To be responsible and to design and deliver community and stakeholder engagement strategies at a project and portfolio level. 

·       Develop and maintain strong relationships with key stakeholders, including shareholders, partners, media, suppliers, local communities, First Nations representatives and broader project stakeholders. 

·       Design, implement and oversee Eku’s Community Grants and Partnership initiatives. 

·       Support internal communications, including intranet development, and work with the People & Culture department to develop our employee brand and offering. 

·       Work collaboratively across the global organisation to coordinate and drive marketing and communication efforts, including the management of third-party suppliers and agencies. 

·       Manage, monitor and report on the effectiveness and impact of communications activity and spend globally. 

·       Develop and implement robust policies and frameworks for communications activities (e.g. approval processes, crisis management plans, social media policies).

Competencies of the role

·       Bachelor’s degree in communications or relevant field.

·       6+ years’ work experience in marketing and communications. 

·       Proven ability to create, manage and deliver strategic communications plans globally.

·       Excellent written and verbal communication skills with demonstrable experience in media relations and stakeholder engagement.

·       Knowledge and track record of working in renewable energy and battery storage industry, project development, infrastructure and investments is favourable.

·       Exceptional organisational skills with ability to manage projects and budgets, often under time pressure, to meet multiple deadlines.

·       Strong team player who can build and maintain internal and external relationships at a senior level.

·       Excellent attention to detail.

·       Self-starter who can work independently in both strategy and execution, in a fast-paced environment.

·       Additional language skills are a strong preference but not required.

Competencies required of all our people

·       Organisational: Entrepreneurial thinking and acting - problem solving capability - innovation capability.

·       Social: Highly motivated with a versatile personality - excellent interpersonal skills - client orientation, communicative - collaborative - enthusiasm to knowledge share.

·       Implementation: Self-management - result and solution orientated - quality awareness - Welfare, Health, Safety and Environmentally focused.

·       Culture: Helps to build a foundation of trust – creates stability – instils kindness – provides structure – is and fosters accountability – cultivates a spirit of reliability – fosters respect.

Our commitment to Diversity, Equity and Inclusion 

The diversity of our people is one of our greatest strengths. An inclusive and equitable workplace enables us to embrace that diversity to deliver more innovative and sustainable solutions for our people, clients, shareholders, and communities. At Eku, you will be encouraged to be yourself and supported to perform at your best. If you are inspired to deliver on our purpose of ‘empowering people to innovate and invest for a better future,’ we want you on our team. If you need adjustments made to the recruitment process, please let us know.

As an inclusive employer, Eku does not discriminate on the grounds of age, disability, sex, sexual orientation, gender identity or expression, marriage, civil partnership, pregnancy, maternity, race (including colour and ethnic or national origins), religion or belief.

Joining Eku means you will be able to work in a way that suits you best. With the right technology, support and resources, our people can work in a range of flexible ways. Talk to us about what working arrangements would help you thrive.

• 25 Days of annual leave
• Flexible working
• Incentives
• Great working culture/global
• Attractive remuneration package

ABOUT THE ROLE
We’re looking for a creative Social Media Manager to take ownership of social output for a number of global clients.

You will have a proven background (min. three years) in publishing or agency, and be comfortable concepting social ideas that get online communities fired up — particularly across Instagram, TikTok and LinkedIn.

You will be working directly with clients, leading always-on activity from ideation to execution across both consumer and corporate worlds. So you’ll be a calm and capable communicator with a solutions-focused mentality.

The accounts we’re hiring for span a range of sectors, from automotive to sports. So you’ll ideally have a versatile range, and be comfortable across multiple verticals.

As part of the Editorial team, you’ll stay on top of trends and move at the speed of internet culture. You see yourself as a strong solo worker, but also the ultimate team player. We’re hard workers, big thinkers, care about the small stuff and like to have fun.

ROLE-SPECIFIC REQUIREMENTS
The nature of We Are Social’s business requires a high level of flexibility and versatility. While the specific content of your role is clearly defined, the nature of the demands placed on us and the creativity of our campaigns means that the role will evolve over time and needs a ‘can do’ approach to picking projects up and making them happen.

We expect you to show confidence and competence in the key areas below:

• A keen interest in cultural and social trends
• A proven creative conceptor who’s confident in delivering planned and reactive assets, particularly across Instagram
• Capable of delivering clean copy in the correct tone of voice, ensuring it’s on-brand and always on-time
• Adept at finding the key insight/hook that will capture attention 
• Able to craft an inspiring and clear deck (in Google Slides) to present work
• Accountable for deadlines and thinking ahead, preempting any problems
• Confident dealing with clients and being able to collaborate respectively
• Be able to deal with feedback constructively and dispassionately
• Strong social platform knowledge across the major platforms, while curious about new platforms and developments
• Excellent communication, presentation and project management skills
• Being calm under pressure and with the capacity to manage multiple projects simultaneously
• Experience in organic (and ideally) paid social media
• Manage, track, and report on performance, using learnings to optimize future creative opportunities

• Ability to assess key learnings from campaigns and incorporate them into your next work
• A knack for turning complex information or jargon into digestible consumer-friendly comms

ABOUT WE ARE SOCIAL

We Are Social is a socially-led creative agency operating globally at the forefront of marketing and culture. We are the world's leading social specialist network: Over 1300 social experts in 19 offices around the world proving the power of social thinking to drive business value. We help brands immerse their stories in the real conversations their audience are having. We generate sharp strategies and inspiring campaigns, based on social insights for forward-thinking brands like Samsung, TikTok, Audi, Mastercard, Kayo, PWC and Colgate.

We’re focused on creating ideas worth talking about. How do we do that?

• We put social thinking at the centre of what we do.
• We connect people and brands in meaningful ways.
• We create ideas worth talking about.
• We Are Social.

Here in Sydney, we are a group of people from different walks of life, united by a passion for popular culture. We Are Social is an equal opportunity employer, we value diversity of thought and experience at our company. Learn more about our culture and our work.

INTERESTED?

Are you interested in the opportunity you just read? If you have any questions, don’t hesitate to contact Chloe Houlcroft (People & Culture Assistant at [email protected]). You can apply by sending us your CV and cover letter. In the interview process, you will meet, among others, Ruaridh O’Donnell (Editorial Director) and Suzie Shaw (CEO)

Konica Minolta is innovative, robust and continually evolving. From printing, scanning and copying to cloud storage and managed IT services, our award-winning products and solutions help companies to transform and move information faster. Our people make this possible. As a Workplace Gender Equality Agency Employee of Choice, we offer workplace flexibility, support diversity and promote events and activities to support wellbeing. We strive to create and maintain an inclusive workforce as diverse and capable as our class-leading solutions. We actively encourage women and those from diverse backgrounds to apply for our roles.

About the role

Konica Minolta Australia is transforming to provide a holistic range of IT services and we are currently seeking a passionate Marketing Communications Manager to join our team on a maternity leave cover basis. Reporting to the Chief Marketing Officer, this role is key to managing marketing communications across the Konica Minolta brand, products and services to create awareness, build trust and lasting customer relationships.

• Create and manage annual marketing communications plan, including budgets and timelines.
• Implement marketing campaigns, programs and events to advance Konica Minolta’s brand identity and awareness of product portfolio with existing and new customers.
• Oversee Konica Minolta’s public relations strategy and programs, cultivate meaningful relationships with external audiences and serve as the point of contact for communications.
• Lead internal communications initiatives and manage stakeholder engagement.
• Create comprehensive and effective content strategy with high engagement rates.
• Manage inhouse creative resource and development of creative for campaigns, events and company initiatives. 
• Design and develop effective sales and marketing materials to create awareness and connect customers with the brand and portfolio.
• Manage annual events calendar and ensure successful execution of customer and industry events to promote Konica Minolta and garner interest with products and services.
• Coach, guide and lead the marketing communications team to ensure set objectives are met and develop their capabilities.

Who are we looking for?

• Demonstrated experience in Marketing, Communications, Public Relations or related field in B2B environment.
• Relevant tertiary qualification in Marketing or Communications.
• Sound experience in content strategy, media buying, planning, briefing and agency management.
• Demonstrated experience in project management and budget management.
• Excellent attention to detail, time management and organisational skills.
• Strong verbal and written communication skills.
• Creative skills for contributing new and innovative ideas.

As per Konica Minolta compliance procedures, the successful candidate will be required to undertake background checks.

You will enjoy a collaborative team culture where you will be supported and empowered to contribute your ideas and identify opportunities to develop your team and yourself. We are dedicated to the values of diversity and inclusion and have a firm commitment to ethical practices and corporate responsibility.

Konica Minolta is committed to providing a working environment that is inclusive and fair to both women and men. Progressive policies such as our domestic violence policy; paid parental leave and flexible workplace policies enable our people to balance work and life responsibilities. We have been thrilled to receive a citation from the Workplace Gender Equality Agency (WGEA) as an Employer of Choice for Gender Equality 5 years in a row.

Equal Opportunities

We are committed to providing equal opportunities and actively encourage applicants from all backgrounds to apply for our roles, regardless of gender, age, sexual orientation, ethnicity, religion or disability.
If you are require any adjustments/assistance during the recruitment process please reach out to [email protected]

Join our Team and thrive in an environment built on strong Collaboration, continuous Learning and personal Growth. Everyday at Konica Minolta is an opportunity to share your Ideas, influence Change and engage with colleagues from diverse backgrounds and experiences.