What you’ll do

We know life isn't just about work. That's why this is a hybrid role - to help you find the right balance.

We are seeking a highly experienced Digital and Engagement Manager to lead our digital marketing strategy. In this results-oriented role, you will be responsible for overseeing all aspects of our digital marketing efforts, collaborating with other speciality Managers to maximise return.  You will play a critical role in growing website conversion performance, increasing member and customer lifetime value, and driving member retention through strategic lifecycle and content marketing initiatives.  You will also:

• Develop and execute a comprehensive digital marketing strategy to drive growth, brand awareness, and measurable business outcomes.
• Collaborate with the Media Manager and Always On Media Specialist to manage digital advertising efforts and maximise ROI.
• Partner with the Content & Optimisation Manager to ensure campaigns align with brand guidelines and resonate with target audiences.
• Ensure the team leverages emerging trends, technologies, and tools to maintain a competitive edge.
• Oversee content creation efforts, ensuring they are data-driven and aligned with SEO best practices.
• Collaborate with the Website Producer and Content Specialist to continuously improve user experience and engagement across digital platforms.
• Drive testing and refinement initiatives to optimise conversion rates and customer satisfaction.
• Guide the Media Manager in planning and executing integrated media campaigns.
• Oversee programmatic advertising and “Always On” strategies to sustain consistent visibility and engagement.
• Leverage insights from campaigns to refine ongoing media strategies.
• Provide regular reporting on digital marketing performance, audience insights, and commercial outcomes.
• Collaborate with the Data Analyst to track revenue growth, ROI, and customer acquisition contributions.
• Establish and monitor KPIs, ensuring digital efforts align with business goals and deliver measurable results.
• Lead and mentor the Content & Optimisation Manager, Media Manager, and Data Analyst to achieve team and individual objectives.
• Foster collaboration across internal and external stakeholders to ensure alignment and success.
• Collaborate with the Marketing & Membership Manager to deliver unified customer engagement strategies.
• Establish and maintain data governance best practices to ensure data accuracy and integrity across all marketing channels.
• Stay up-to-date on the latest digital marketing trends and technologies.
• Collaborate effectively with internal stakeholders across various departments, including sales, product, and customer service.

What you’ll bring

• Bachelor’s degree in Marketing, Communications, Digital Media, or related discipline
• 5+ years of experience in digital marketing, preferably within the travel, tourism or hospitality sectors
• Proven track record in delivering digital campaigns with measurable commercial outcomes.
• Expertise in SEO, content marketing, programmatic media, and performance reporting.
• Proficiency with analytics tools (GA4, LookerStudio), CRM systems (Braze), and CMS platforms (Contentful).
• Leadership experience with the ability to manage diverse teams and foster collaboration.
• In-depth knowledge of paid media strategy, including SEM, social media advertising, and display advertising.
• Solid understanding of marketing automation platforms and their application in driving customer engagement.
• Strong analytical skills with the ability to interpret complex data sets and translate insights into actionable strategies.
• Experience with data governance practices and data quality management.
• Excellent communication, presentation, and interpersonal skills with the ability to influence and motivate others.
• Experience working in a fast-paced, results-oriented environment.
• Flexibility for occasional intrastate or interstate travel to visit properties or attend meetings.

What’s in it for you? 

At Parks & Resorts we are not just about discounts (although you do get these too). We know everyone leads a life of their own and regardless of what stage you are at we have something to suit! 

• Progressive flexibility, leave and well-being benefits to help you balance all of life's priorities 
• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more 
• “ME” day – one extra day of paid leave per year, called a ME Day, to use at any time during the calendar year 
• Market leading 18 weeks paid primary and 4 weeks paid secondary parental leave entitlements 
• Discounts on all NRMA insurance products including car, home & travel 
• Grow or progress your career and move around the country or across the NRMA Group's business with us. 

Know you belong 
At NRMA Parks & Resorts we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected no matter what background or experience.  We welcome people from First Nations and all walks of life and embrace unique perspectives.  

While we continue to commit to an inclusive, equitable and diverse workplace we are proud of our key achievements to date:    

• We made the 2022 AFR Boss Best Places to Work List 
• Recognised by Reconciliation Australia for our ‘Stretch’ Reconciliation Action Plan 
• Recognised by the Workplace Gender Equality Agency as an Employer of Choice for Gender Equality 2023-2025 
• Certified as a Family Inclusive Workplace 
• Awarded 2023 Australian Workplace Equality Index (AWEI) Bronze Employer, 2022 AWEI Most Improved Employer and 2024 Gold Employer

Are you nodding your head as you read this?  Ready to roll up your sleeves and really make a difference?  Apply now!  We cannot wait to hear from you! 

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks. 

• Develop good working relationships with client project management team and internal cost management team
• Gain a good understanding of the processes, tools and best practice templates used to meet our deliverables.
• Gain a good understanding of the terminology and ways of working within the retail sector.
• Providing client with cost advice for budget purpose including cost planning of upcoming projects   This may include site walks within NSW.
• Clearly understand our scope of service and carry out commission management functions at project level.
• Assist with the commission management of our commissions to assist in the successful delivery of our services.
• Integrate with full cost management and project management teams in NSW and support when required.
• Work independently and take responsibility for deliverables.
• Line management and mentorship.

Start your leadership journey with ALDI! From driving sales, to serving customers and supervising staff, our Duty Managers always lead from the front.

Your purpose is ensuring our store runs smoothly during your shift. You'll be supporting and guiding team members, handling customer inquiries and working collaboratively as part of the store management team. All the while, you'll be honing your leadership skills and truly making a difference for your team and our customers.

The specifics? Here's what you’ll be doing:

• Opening and closing the store and supervising shifts.
• Offering feedback to the team that's clear, constructive, and inspiring.
• Assisting in training and onboarding team members.
• Being a customer service superstar and serving customers at the registers with a smile.
• Keeping shelves stocked with products so that our customers can find all their favourites.
• Keeping a keen lookout for any incidents or hazards to keep everyone safe.

Improving employment outcomes for Indigenous Australians is a priority in the work we do at atWork Australia. To allow us to achieve this we have a specialised team of Indigenous Connections Coaches who work alongside our job coaches to further support our Indigenous Clients with their employment goals.

We are seeking a manager to lead the team of Indigenous Connections Coaches across the country and will be responsible for:

• Supporting, coaching, and giving strategies to Indigenous Connections Coaches to assist our clients into sustainable employment.
• Supporting Indigenous Connections Coaches to assist our clients with the transition into employment through supported interviews and first day and week support.
• Ensuring each Employment Region has relationships with Indigenous organisations who provide wrap around supports for our clients.

This is a great opportunity for somebody who is looking to take the next step in their career. The location of this role is flexible from any of our offices in South Australia, Western Australia or New South Wales. 

To lead this specialist team, it is important that you have a deep understanding of, and a strong connection with, Indigenous cultures and communities.

We are seeking an organized and efficient Office Manager - Facilities to join our team at Sodexo's Brisbane Support Office in Eight Mile Plains.  In this role, you will be responsible for overseeing the day-to-day operations of our office, facilities and newly created Uniform store ensuring a smooth and productive work environment for all employees.   

We are offering this role PT 3 days per week with the potential to be FT in the near future, 22.8hrs P/W with flexiblity around start and finish times.  Salary for 3 days $51,000 + Super.  

Duties may include:

• Coordinate with vendors and service providers to ensure timely delivery of supplies and services
• Oversee facility maintenance and repairs, scheduling regular inspections 
• Develop and maintain office policies and procedures to ensure efficiency and compliance with regulations
• Coordinate any office moves, renovations, and space planning projects
• Implement and maintain inventory management systems for office supplies and equipment
• Set up and maintain East Coast Uniform distribution store

To be successful you will need:

• Previous experience in office management or office facilities management role
• Strong organizational and multitasking skills
• Proficiency in Microsoft Office Suite and facility management software (Trade Shift, Otpimum, WinX)
• Basic project management skills
• Outstanding written and verbal communication skills
• Ability to problem-solve and make decisions independently

Why choose Sodexo?  
Sodexo is a people business, employing over half a million people worldwide and thousands here in Australia. Our employees, who personify Sodexo's unique values of Service Spirit, Team Spirit and Spirit of Progress, are our greatest asset through their commitment and dedication.  We believe the more diverse we are, the stronger we are. No matter your background, we will do all we can to help you thrive. We are committed to promoting equal opportunities, valuing diversity, and creating an inclusive working environment for all our employees.    At Sodexo, we are a proud Equal Opportunity Employer and encourage applications from all applicants regardless of age, race, sex, ethnicity, religion and beliefs and people with disabilities.  
We offer a competitive salary, many development opportunities and an outstanding benefits and recognition program!   

How to apply?  
If you are interested in joining the Sodexo team and meet the minimum criteria outlined above, please apply with your resume detailing relevant employment experience  and availability.    One of our friendly recruiters will contact shortlisted candidates for a phone interview. This will also be your opportunity to ask any questions you may have.  

Submit your application today and become part of the Sodexo family!

We are seeking an enthusiastic and detail-oriented Assistant Outlets Manager to join our prestigious food and beverage team in Sofitel Brisbane Central. As an Assistant Outlets Manager, you will lead a diverse team of hospitality professionals to create unforgettable experiences for our guests in our award-winning restaurant, Bistro Suzette, our elegant lobby bar, Cuvee and our In-Room Dining & Mini Bar services.

• Assist in overseeing daily operations of multiple food and beverage outlets
• Collaborate with the Outlets Manager to develop and implement strategies for improving service quality and efficiency
• Supervise and support staff, ensuring adherence to service standards and company policies
• Collaborate with other hotel departments to strategise on new product and service offerings
• Handle guest inquiries, requests, and complaints professionally and efficiently
• Conduct regular staff training sessions to enhance skills and product knowledge
• Ensure compliance with health, safety, and hygiene regulations
• Assist in organising and executing special events and promotions
• Maintain excellent relationships with vendors and suppliers.

The Manager, Contract Operations, is an integral member of UP&E, responsible for providing operational support to the UP&E APAC team across all categories (Toys & Hardlines, Fashion & Living and Food, Beauty & Care, Publishing). The primary focus will be driving operational excellence in the contract lifecycle, business development to drive growth, contract negotiations with key partners and to support both regional and country teams. We are looking for a true operational business partner to support all stakeholders (Legal, Finance, Controllership, Category, IT) to drive performance and execute business strategies. This is a high-profile role with regular exposure to senior and all levels of management. The qualified candidate must be able to multi-task and balance priorities on competing initiatives and be used to working within in a matrix organization. This position requires the individual to review and  process an extremely high volume of licensing deals.

This position will report to Los Angeles based Director, Contract Operations

Key Responsibilities

• Responsible for Contract Operations for UDX contracts globally with a special focus on the APAC region (Japan, Korea, Australia, New Zealand, Southeast Asia and India)
• Super-user of deal/revenue systems (Salesforce “CRM” and RightsLogic “RSG”).  Provide user training and services to category and other stakeholders
• Control point - ensuring compliance against deal guidelines, system data integrity (e.g. data inputted for drafting is complete; system data is consistent with signed contract) etc.
• End-to-end tracking of deals from deal memo to asset release / signed contract, including continual refinement of relevant reports – objective is to drive efficiencies and ensure the process is well controlled (including KPIs)
• Responsible for licensee profile creation and deal reconciliation in deal system to ensure accuracy for downstream processes
• Deal reporting – Refine existing and develop additional reports so the teams can manage their line of  business appropriately
• Ad Hoc projects / responsibilities within Operations as appropriate (e.g. Licensing Guidelines, Product Approval tracker)

The Game Changers: 

Australian Payments Plus (AP+) is here to shape the future of payments for Australia. We aim to deliver more innovation to Australia’s payments ecosystem, for the collective benefit of Australian businesses, government and consumers.​ Our solutions include Australia’s domestic debit network, real-time, data rich payments infrastructure, secure bill payments, digital identity verification, QR payments and experiences and open wallet solutions. It’s a new chapter with more possibilities.​ 

Life @ AP+: 

We are one connected team in pursuit of one inspiring purpose – to unite people and technology to power better experiences. Each of us has a part to play in making that happen. You’ll be encouraged to bring your big ideas forward and make a difference through your work. Taking steps forward in your career whilst still having room for fun, friendships, and flexibility in your daily life. We’re driven by our core values: lead with heart, learn for tomorrow and live our legacy. A purpose like ours takes the inspired impact of an incredible team. Ready to change the game? We’re ready to help you do it. 

The Role:

The purpose of the Platform Manager role is to take responsibility for technical support and focusing on operational matters.   The Platform Manager, is a critical role in ensuring successful timely technical support and management of all initiatives, including ownership of problem and risk management that could affect platform performance and capacity. In addition this role is instrumental in all forms of software currency management to ensure a 'Fit for Purpose' platform is available.

Primary Accountabilities, Duties and Responsibilities:

• Technical lead in Fraud, with supporting duties for Tokenisation. 

• Collaboration with all key functions across AP+ and support other projects to ensure the impact on the various services within our network are understood. 

• Provide SME support to internal teams, FIS, Feature Space and members. 
• Manage the delivery of assigned technology initiatives / work streams / significant work activities ensuring they are aligned with priorities and delivered within agreed time, budget and quality parameters.

• Coordinate and prioritise activities across development teams, providing guidance and support to team members to ensure their understanding of requirements and support expectations. 

• Effectively prioritise, manage and communicate risks with both internal and external stakeholders with appropriate mitigation plans. 

• Contribute to the setting up and ongoing running of the new practice areas.

We'd love to hear from you if have:

• A minimum of five years working in the payments industry, with a particular focus on the card rails. 

• Quickly absorb technical concepts, juggle multiple priorities and learn new skills. 

• Experience of platform technology is required. 

• Highly proficient in systems such as ServiceNow, Jira and Confluence. 

• Proven track record of working closely with technology vendors.
• Aptitude to articulate complex technical concepts in business language. 

What's Next:

We know applying for a role can be a nerve-wracking experience, so we endeavour to review each expression of interest within two weeks. If you are among selected candidates, we’ll be in touch to schedule a phone interview. In any case, we will keep you posted on the status of your application.

We want to remove all barriers to inclusion so if you need advice or support with your application, we’re here to help. Please reach out to [email protected] We also encourage you to let us know your pronouns at any point during the recruitment process.

Start your leadership journey with ALDI! From driving sales, to serving customers and supervising staff, our Duty Managers always lead from the front.

Your purpose is ensuring our store runs smoothly during your shift. You'll be supporting and guiding team members, handling customer inquiries and working collaboratively as part of the store management team. All the while, you'll be honing your leadership skills and truly making a difference for your team and our customers.

The specifics? Here's what you’ll be doing:

• Opening and closing the store and supervising shifts
• Offering feedback to the team that's clear, constructive, and inspiring
• Assisting in training and onboarding team members
• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Keeping a keen lookout for any incidents or hazards to keep everyone safe

Who are we looking for?

We’re looking for a results-driven Business Development Manager with a passion for financial markets and a proven ability to drive growth. This role is perfect for someone who thrives on building relationships, exceeding targets, and collaborating with a team to deliver exceptional client outcomes.

What will you be doing?

As a Business Development Manager, you will:

• Own and Convert Leads: Manage and convert inbound leads into valuable business opportunities.
• Drive New Business: Proactively seek new clients within existing verticals by selling proven products such as series, campaigns, and advertisements.
• Achieve Sales Targets: Develop and execute strategies to secure new business and meet or exceed sales goals.
• Collaborate for Success: Work closely with the Partnerships team to ensure seamless delivery of promised client solutions and maintain high client satisfaction.
• Expand Market Reach: Build and nurture relationships with prospective clients to identify long-term partnership opportunities.
• Refine Offerings: Provide feedback to internal teams to help refine product offerings and sales strategies.

What will make you successful?

Your success in this role will come from:

• Generating Revenue: Successfully driving new business opportunities and achieving ambitious sales targets.
• Optimizing Lead Conversion: Effectively managing the inbound leads pipeline with timely follow-up and high conversion rates.
• Delivering Value: Ensuring clients see the impact of their partnership by working closely with the Partnerships team to meet their expectations.
• Expanding Market Presence: Growing Livewire’s footprint in key verticals through strategic outreach and relationship building.

What skills and attributes are we looking for?

• Sales Expertise: Proven experience in business development or sales, with a strong track record of meeting or exceeding sales targets.
• Industry Knowledge: A passion for investing, funds management, or financial markets.
• Communication Skills: Excellent verbal and written communication, with the ability to present persuasively to clients.
• Client-Centric Approach: A knack for building strong client relationships and delivering exceptional service.
• Team Collaboration: Experience working effectively with internal teams to ensure successful project delivery.
• Organizational Skills: Highly organized with the ability to manage multiple priorities effectively.
• Results-Oriented: A proactive and driven mindset focused on achieving tangible outcomes.
• Tech-Savvy: Familiarity with CRM tools (e.g., HubSpot) and data analytics for performance tracking and decision-making.

Why join us?

• Be part of a high-growth company that’s changing the way people invest.
• Enjoy flexibility with hybrid working arrangements.
• Accelerate your career with opportunities to grow and advance within the business.
• Collaborate with a talented team in a fast-paced, supportive environment.
• Expand your industry knowledge by working directly with top investors and professionals in financial markets.

Perks include:

• Flexibility: Hybrid work for a balanced life.
• Professional Development: Access to a learning and training budget to support your growth.
• Team Events: From trivia nights to team runs, there’s something for everyone.
• Snacks and drinks to keep you fueled during the day.

• Newly created role with a focus on sustainable development goals 
• Working with highly regarded industry leaders 
• Hydrid work environment, blending of work from home and office 
• Can be based in Sydney or Melbourne 

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $86 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

Your role as the Senior Manager, Public Policy will seek to positively influence public policy in support of the best financial interests of Rest members. Working closley with the General Manager, Public Policy & Advocacy, this role has a focus on our sustainable development goals and may work across policy areas as diverse as superannuation policy, regulation of investments and taxation settings, and thematics as broad as Climate Change and Net Zero transition, clean and affordable energy, agriculture, social and affordable housing, decent work, gender equity and social and economic inequality

• Develop and maintain public policy positions that enhance member investment returns, working collaboratively with senior leaders and subject-matter experts across Rest.
• Prepare high-quality submissions, policy documents, white papers, and briefings on issues important to Rest and its members.
• Support the development of policy advocacy strategies to further Rest members' best financial interests, including engagement with government and industry stakeholders.
• Provide advisory and consulting support across Rest Investments to assist in the creation, application, and development of policy positions.
• Work collaboratively with various teams, including Communications and Community, Responsible Investments & Sustainability, and investment asset class teams, on policy-related responses to stakeholder enquiries.
• Maintain a comprehensive view of policy positions held by key stakeholders and industry bodies.
• Support advocacy strategies for policies associated with Rest's prioritised Sustainable Development Goals, including Gender Equality, Affordable and Clean Energy, Decent Work and Economic Growth, Reduced Inequalities, and Climate Action.

About this opportunity

We specialise in the manufacture and supply of rigid plastic and metal packaging servicing for the consumer and industrial sectors.

In this highly visible career opportunity with accountability for the WA region you will provide oversight and drive consistent implementation of the Health, Safety and Environmental systems to ensure Pact Packaging meets its legal and ethical obligations.

As WHSE Manager you will ensure systems and process are in place that focus on risk management and risk mitigation and be a part of a national WHSE team providing support and controls to our sites.

 In this leadership role, you will provide a connection between the Site, Divisional and Group level activities and will champion and monitor implementation of the Group WHSE System (Policy, Procedures and Tools), including communicating with Site Management and conducting inspections and audits.

Your key responsibilities will be to:

•  Provide oversight of health, safety and environmental incidents and supporting sites with incident investigation, root cause analysis and corrective action close out
• Monitor and drive activities with external regulatory bodies (such as WorkSafe and EPA) and providing recommendations of continuous improvement for the Group WHSE System 
• Plan and implement environmental, health and safety programmes
• Identify common environment, health and safety hazards inherent at the site and establishes guidelines for the control of hazards
• Promote and champion our safety culture, by providing expert advice, support and driving implementation of the Group WHSE system. This entails advice to the Divisional and Site Management teams.
• Incident Management
•  Establish risk management and risk mitigation programmes
• Montor, interpret and champion changes to regulatory environment including communicating changes
• Support the development and coordination of strategies
• Train and educate leaders of the PACT safety management systems

To be successful in this role, you’ll have:

• Extensive experience as a Safety and Environmental Manager
• Qualifications in WHSE field (Cert IV, Diploma in Environmental/Risk field or similar tertiary qualification)
• Strong knowledge and understanding of WHS and Environmental legislation, codes of practice, standards and associated obligations
• Strong skills in hazard identification, risk management and incident investigation
• Previous experience in developing, implementing, monitoring and auditing Safety or Environmental Management Systems
• Excellent communication capability with all stakeholders around risk management
• Leadership and mentoring experience to continually improve the Quality culture
• High level of initiative and ability to work independently, work remotely and mange competing priorities
• Data analysis and solid report writing capability
• Passion for driving results, change and continuous improvement

Start your leadership journey with ALDI! From driving sales, to serving customers and supervising staff, our Duty Managers always lead from the front.

Your purpose is ensuring our store runs smoothly during your shift. You'll be supporting and guiding team members, handling customer inquiries and working collaboratively as part of the store management team. All the while, you'll be honing your leadership skills and truly making a difference for your team and our customers.

The specifics? Here's what you’ll be doing:

• Opening and closing the store and supervising shifts.
• Offering feedback to the team that's clear, constructive, and inspiring.
• Assisting in training and onboarding team members.
• Being a customer service superstar and serving customers at the registers with a smile.
• Keeping shelves stocked with products so that our customers can find all their favourites.
• Keeping a keen lookout for any incidents or hazards to keep everyone safe.

Main Duties & Responsibilities:

• Lead and oversee the Front Office teams to deliver outstanding and personalised guest services, ensuring all guests receive a warm and courteous welcome. 
• Supervise and support front office teams, providing mentorship and coaching to enhance performance.  
• Act as the primary contact for guest inquiries, complaints, or special requests, handling each interaction with care and efficiency to maintain guest satisfaction.  
• Oversee daily operations, ensuring seamless coordination between Front Office, Concierge, Guest Services, Housekeeping, and other departments.   
• Support the Front Office Manager in staff training, ensuring team members are aligned with Mondrian’s values of bold creativity, fairness, and personalised service.  
• Monitor and manage Accor Live Limitless, Accor Plus and Dis-Loyalty membership programs during your shift. Ensure accurate application of membership benefits and assisting guests with any membership related inquiries or issues.   
• Monitor guest feedback and reviews, taking action to continuously improve service delivery and guest satisfaction.  

Store Manager | BWS - Mareeba | Passionate About People

It’s time to stop and smell the Rosé! With over 1,450 stores in 1,450 local communities and 10,000+ Team Members, we’re the biggest local bottle shop in Australia. We’re on a mission to find a leader who lives our values and makes every day an adventure. This is where you come in! Your job is to inspire our awesome store team through the creation of an anything-but-boring culture with imaginative and empowering leadership. 
 
A day in your life as a BWS Store Manager

• You’ll empower, inspire and develop your team to achieve goals and perform at their best, utilising business programs and your own initiative
• You’ll promote a customer-centric, safety-first culture with a continuous improvement mindset and 
• You’ll complete and delegate daily tasks across inventory management, housekeeping and team leadership with a specific focus on driving sales and achieving budgets
• You’ll leverage your people skills to foster the best-ever customer and team experience - because boring doesn’t work here
• You’ll identify and deliver on growth opportunities, business objectives and key performance indicators
• You’ll be responsible for upholding service of alcohol guidelines
• You’ll inspire customers and your local community by tailoring your store's presentation and activities

About you

You tell us… We want you to come as you are, be yourself and have fun.

• You pride yourself on creating an unboring atmosphere and a winning culture
• You are great with people, detail and delivery and are motivated to make magic happen for your community and team
• You have experience in a fast-paced retail/hospitality environment and take a collaborative approach to problem-solving
• You lead by example and light the way for your team
• You are an advocate for diversity and inclusion and make everyone feel welcome
• You not only own your career, but you are a driver of people development, supporting others to dream big and reach their potential

The perks are good too! Grow your career within BWS and the wider Endeavour Group network. An exclusive discount card card for BWS, Dan Murphy’s and other Endeavour Group brands including ALH pubs not to mention discounts from Woolworths and Big W. Endeavour Wellbeing Support, our EAP service that offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.
If this gig excites you - and you’re close enough on the requirements - go on, throw your hat in the ring!

Candidates will be required to complete a functional screening assessment as part of the recruitment process.

We are together creators 

We’re big, but part of something much bigger. BWS is in good company, sitting alongside the likes of Dan Murphy’s, ALH Hotels, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about having a good time - creating a safe, inclusive and fun place to rock up to. We’re all about creating a more sociable future - for our customers and each other.

We’d love to hear from You

If you meet a number of the requirements, wine on earth haven’t you applied yet?! 

#WeAreTogetherCreators #ComeAsYouAre #FeelTheEnergy 
#DreamBig #LeaveYourMark #BWS #EndeavourGroup 

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.

What you’ll do

We are seeking an experienced Content & Optimisation Manager to be responsible for and oversee the planning, scheduling, and strategy of all content across NRMA Parks and Resorts’ customer lifecycle. This role manages content for organic, owned, and below-the-line (BTL) channels, ensuring a cohesive and engaging experience that drives conversions at key touchpoints. You will play a key role in developing data-driven content strategies and optimising the customer journey. Supported by internal stakeholders, you’ll produce high-quality collateral to support direct mail, promotional material, and point-of-sale marketing. You will also:

• Develop and execute comprehensive content strategies that support customer lifecycle goals, from discovery to booking and retention.
• Own the planning and management of content schedules and calendars, ensuring alignment with business objectives and campaign priorities.
• Lead content planning processes, integrating insights from internal teams (e.g., Data Analyst, Marketing Team).
• Design content frameworks tailored to key customer segments, aligning them with broader marketing strategies.
• Collaborate with the SEO strategy team to embed optimisation insights into planning and execution.
• Ensure a unified tone, style, and quality across all content, maintaining brand consistency.
• Strategically map content touchpoints across the customer journey to identify opportunities for engagement and conversion.
• Design and implement targeted BTL marketing campaigns, including:
• Direct mail campaigns to reach key customer segments.
• Promotional material development to support sales and campaigns.
• Point-of-sale marketing to drive bookings and engagement.
• High-quality collateral that aligns with content strategy and enhances customer touchpoints.
• Manage relationships with BTL marketing vendors and agencies, ensuring timely and cost-effective delivery of materials.
• Work closely with the Website Producer to enhance key landing pages, ensuring alignment with content strategies and customer journey goals.
• Oversee the Content Specialist in the creation and execution of high-quality content for organic, owned, and BTL channels.
• Monitor and adjust content schedules to align with campaign priorities, seasonal trends, and evolving customer needs.
• Coordinate with cross-functional teams, including the Media Manager and Website Producer, to ensure seamless delivery of planned content.
• Develop content briefs and guidelines, working with internal teams and external agencies to produce impactful campaigns.
• Define measurable goals and success metrics for all content initiatives and campaigns.
• Use analytics tools (e.g., GA4, LookerStudio) to measure and report on performance across websites, emails, BTL campaigns, and other channels.
• Present insights and actionable recommendations to stakeholders, refining strategies based on performance data.
• Regularly review customer engagement metrics to identify trends, opportunities, and areas for improvement.

What you’ll bring

• 5+ years of experience (travel, tourism or hospitality sectors preferred) in content planning, strategy, or optimisation, with proven success in managing content-driven conversions.
• Demonstrated ability to lead content planning processes, including the development of schedules and calendars.
• Expertise in customer journey mapping and content alignment to drive engagement and conversions.
• Proven ability to develop and execute BTL marketing campaigns, including direct mail and promotional material.
• Strong knowledge of SEO best practices and analytics tools (e.g., Google Analytics, LookerStudio).
• Advanced project management skills, with experience coordinating cross-functional teams and external agencies.
• Exceptional writing, editing, and communication skills, with a strategic mindset.
• Experience with data governance practices and data quality management.
• Excellent communication, presentation, and interpersonal skills with the ability to influence and motivate others.
• Experience working in a fast-paced, results-oriented environment.
• Flexibility to travel to NRMA properties or external partner locations as required
• Flexibility to work outside standard hours during major campaign launches or events

What’s in it for you? 

At Parks & Resorts we are not just about discounts (although you do get these too). We know everyone leads a life of their own and regardless of what stage you are at we have something to suit! 

• Progressive flexibility, leave and well-being benefits to help you balance all of life's priorities 
• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more 
• “ME” day – one extra day of paid leave per year, called a ME Day, to use at any time during the calendar year 
• Market leading 18 weeks paid primary and 4 weeks paid secondary parental leave entitlements 
• Discounts on all NRMA insurance products including car, home & travel 
• Grow or progress your career and move around the country or across the NRMA Group's business with us. 

Know you belong 
At NRMA Parks & Resorts we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected no matter what background or experience.  We welcome people from First Nations and all walks of life and embrace unique perspectives.  

While we continue to commit to an inclusive, equitable and diverse workplace we are proud of our key achievements to date:    

• We made the 2022 AFR Boss Best Places to Work List 
• Recognised by Reconciliation Australia for our ‘Stretch’ Reconciliation Action Plan 
• Recognised by the Workplace Gender Equality Agency as an Employer of Choice for Gender Equality 2023-2025 
• Certified as a Family Inclusive Workplace 
• Awarded 2023 Australian Workplace Equality Index (AWEI) Bronze Employer, 2022 AWEI Most Improved Employer and 2024 Gold Employer

Are you nodding your head as you read this?  Ready to roll up your sleeves and really make a difference?  Apply now!  We cannot wait to hear from you! 

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks. 

We are looking for an experienced, professional and enthusiastic Duty Manager (Front Office) to lead the Front Office team at our Oaks Port Douglas Resort on a full time basis. 

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of leading your team and driving exceptional customer experiences.

Key Responsibilities Include:

• Providing an outstanding guest welcoming experience by demonstrating a commitment to service excellence and maintaining the front office and reception operational standards.
• Meeting guests and customers when they arrive and ensure they are settled in their rooms
• Maintaining professional, open and honest communication to assist guests and make accurate bookings
• Guide & support the team in providing outstanding guest welcoming and experiences.
• Ensuring that all daily tasks are completed accurately and in a timely manner
• Resolve & respond to guest complaints in a timely and professional manner
• Maintain accurate guest accounts and assist with daily reporting
• Effectively manage team roster to meet budgets
• Support Hotel Manager with recruitment

Approved Sponsor: Minor Hotels Australasia Limited (previously known as Oaks Hotels & Resorts Limited)

Annual salary range: $73,347.50 to $75,000 (excluding superannuation)

Expected hours: 38 per week

Location: 87-109 Port Douglas Rd, Port Douglas QLD 4877

We are seeking a proactive and detail-oriented full-time Administration Manager to join our Wholesale team. If you are passionate about providing seamless administrative support and thrive in a fast-paced environment, this role is perfect for you.

In this position, you will report to the National Administration Manager and be based onsite at our Eagle Farm Wholesale location. You will play a crucial role in ensuring that our QLD Wholesale administration operations run smoothly. Your eagerness to learn, positive attitude, and strong organisational skills will be essential to your success in this role.

• Manage stock invoices for purchases and sales.
• Daily follow-up on outstanding debtor accounts.
• Reconcile monthly company credit card statements.
• Prepare daily stock on hand reports.
• Enter approved supplier and freight invoices for payment.
• Oversee tolls and fines management.
• Conduct end-of-month vehicle stocktakes.
• Handle used vehicle acquisitions with QLD Transport.
• File electronic QLD Transport documents according to regulations.
• Coordinate cash management for Queensland registration plates for the Wholesale QLD team.
• Work with the Registration Compliance Officer for interstate plate cash management.
• Process staff expense reimbursements with Head Office.
• Manage inventory and order stationery and office supplies.
• Handle incoming and outgoing mail and general office tasks.

Job Title: Program Manager - Process Standardization

Location: Sydney - Preferable not mandatory

Job Type: Full-Time / Contract

About the Role:

We are seeking an experienced Program Manager to lead and coordinate the process standardization exercise across multiple subprograms within our client’s large-scale technology platform modernization initiative. This role is critical to ensuring consistency, efficiency, and alignment across the enterprise, driving the successful transformation of our technology infrastructure.

Key Responsibilities:

• Program Coordination: Oversee and manage the process standardization efforts across various subprograms, ensuring alignment with the overall modernization strategy.
• Stakeholder Management: Engage with key stakeholders, including senior management, subprogram leaders, and external partners, to ensure clear communication and collaboration.
• Process Improvement: Identify, analyze, and implement process standardisation to enhance efficiency and effectiveness across the technology platforms.
• Standardization Framework: Develop and maintain a comprehensive standardization framework, including policies, procedures, and best practices.
• Risk Management: Identify potential risks and develop mitigation strategies to ensure the successful implementation of standardized processes.
• Performance Monitoring: Establish metrics and KPIs to monitor the progress and impact of process standardization efforts, providing regular updates to senior management.
• Change Management: Lead change management initiatives to ensure smooth adoption of standardized processes across the organization.
• Training and Development: Provide training and support to subprogram teams to ensure understanding and adherence to standardized processes.

Qualifications:

• Education: Bachelor's degree in Business Administration, Information Technology, or a related field. A Master's degree is preferred.
• Experience: Minimum of 7-10 years of experience in program management, preferably with a focus on process improvement and standardization in a large enterprise environment.
• Skills:
• Strong project management skills, with a proven track record of managing complex, multi-faceted programs.
• Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
• Analytical and problem-solving skills, with a keen eye for detail.
• Proficiency in project management tools and software.
• Knowledge of industry best practices and standards in process improvement and technology modernization.

Why Join Us:

• Impact: Play a key role in transforming our client's technology infrastructure and driving operational excellence.
• Growth: Opportunities for professional development and career advancement within a leading management consulting firm.
• Culture: A collaborative and inclusive work environment that values innovation and continuous improvement.

We offer you great opportunities within a dynamically growing consulting organization. You will elaborate and deliver best practice solutions and will be able to further develop your skills. At Infosys Consulting you will discover a truly global culture that embraces diversity at all levels, working with highly dedicated and motivated colleagues, a cooperative work environment and interesting training opportunities.

The Digital Media Manager will be responsible for executing and analysing Accor’s digital media strategy across the Pacific region, supporting the acquisition and retention of guests. The successful candidate will manage paid media campaigns, oversee media agencies, and collaborate closely with internal teams to optimize performance and deliver results aligned with key business goals.

This is a fixed-term contract role for 10 months.

Key Responsibilities:

• Media Strategy & Optimisation: Lead the execution and optimization of paid media strategies (including programmatic, display, and social media) across the Pacific. Monitor campaign performance, providing insightful reports and ensuring alignment with KPIs.
• Collaborate with Agencies & Partners: Strengthen relationships with media agencies, strategic partners (Google, Meta, Microsoft), and key publishers. Manage ongoing partner calls, share new opportunities, and drive media innovation.
• Cross-Regional Collaboration: Work closely with global media teams and local country teams to ensure alignment of business objectives and campaign strategies. Support the adoption of global initiatives while customizing for regional needs.
• Budget Management: Manage the media budget, ensuring effective use of resources across multiple markets and channels. Optimize spend to enhance campaign performance and meet financial targets.
• Innovation & Growth: Stay ahead of digital media trends and emerging technologies, supporting projects related to data-sharing, cookieless targeting, and new advertising channels.
• Team Leadership & Training: Lead and mentor in-country teams, fostering a high-performance culture, and supporting the ongoing development of team members.

Start your leadership journey with ALDI! From driving sales, to serving customers and supervising staff, our Duty Managers always lead from the front.

Your purpose is ensuring our store runs smoothly during your shift. You'll be supporting and guiding team members, handling customer inquiries and working collaboratively as part of the store management team. All the while, you'll be honing your leadership skills and truly making a difference for your team and our customers.

The specifics? Here's what you’ll be doing:

• Opening and closing the store and supervising shifts.
• Offering feedback to the team that's clear, constructive, and inspiring.
• Assisting in training and onboarding team members.
• Being a customer service superstar and serving customers at the registers with a smile.
• Keeping shelves stocked with products so that our customers can find all their favourites.
• Keeping a keen lookout for any incidents or hazards to keep everyone safe.

Start your leadership journey with ALDI! From driving sales, to serving customers and supervising staff, our Duty Managers always lead from the front.

Your purpose is ensuring our store runs smoothly during your shift. You'll be supporting and guiding team members, handling customer inquiries and working collaboratively as part of the store management team. All the while, you'll be honing your leadership skills and truly making a difference for your team and our customers.

The specifics? Here's what you’ll be doing:

• Opening and closing the store and supervising shifts.
• Offering feedback to the team that's clear, constructive, and inspiring.
• Assisting in training and onboarding team members.
• Being a customer service superstar and serving customers at the registers with a smile.
• Keeping shelves stocked with products so that our customers can find all their favourites.
• Keeping a keen lookout for any incidents or hazards to keep everyone safe.

Lead our teams giving our customers a good different experience. From driving sales targets to owning the training and development of a close-knit team, the role of an ALDI Store Manager is diverse and dynamic.

Be a part of a leading international retailer as a Store Manager! You will be fully responsible for the day-to-day operations of your store and for managing and leading a team every day. Lead by training, developing, and giving formal feedback and performance reviews for your team members. Set the stage for your store and drive the performance across all financial, customer, people, and compliance results.

As the Store Manager you’ll:

• Ensure your store runs smoothly, helping to keep our customers Australia’s most satisfied
• Help to develop the next generation of leaders in our stores by training and coaching team members to be their best
• Keep your store looking top-notch, upholding the highest standards of safety and cleanliness
• Manage stock, keeping an eye on inventory, and minimising losses
• Work alongside your team on registers, filling shelves and merchandising special buys when needed
• Identify opportunities for improvement - we love a good idea!
• Manage resources effectively, hitting goals without compromising quality.
• Conduct interviews for potential new team members to assist the Area Manager in selecting the right people for your team

At ALDI, you're not just joining a company - you're joining a cause. We’re committed to sustainability for our planet, positively impacting our communities, having healthy options for our customers and supporting our farmers and suppliers. Here, you'll make a real difference to real people, and that's something to be proud of.

• Coordinate and manage all regional import and export processes for commercial and NCG
• Ensure and manage efficient handling of customs formalities in cross-region trades
• Timely submit entries for customs clearance and ensure compliance with global rules, standards and regulations set by Global Trade & Customs
• Support opportunities to optimize regional customs and tax in line with local regulations and aligned with Global Trade & Customs department and strategies
• Communicate with state customs and other reg. regulators
• Support global initiatives/projects with reg. expertise,
• Closely collaborate with Tax and Accounting to ensure compliance with country requirements
• Act as local first contact to Regional Sales for cross-border questions for existing set ups
• Ensure compliance with global rules, standards and regulations set by Global Trade & Customs

What you will do:

Our Sales teams are full of talented individuals who partner with our customers – whether that be dealerships, agencies, automotive manufacturers, corporates or finance and insurance companies. They’re passionate about ensuring we remain a market leader, providing best in class services and offering tailored solutions to our clients and customers. We have multiple sales teams who look after different client bases, so there are plenty of opportunities to move teams and learn something new if you’re wanting to broaden your skillset. 

This is your opportunity to join the Outbound Performance team as a phone-based Account Manager. This team manages relationships with a range of dealers in the carsales network across the country. 

As a phone-based Account Manager within this team, you will be responsible for managing our existing dealer network to support the growth of our dealer clients. If you are passionate about customer service, solution selling and proactively building business relationships, then we want to hear from you. 

In this role you will: 

• Understand and share expertise in implementing new ways our dealer clients can improve their business by providing a tailored solution from our suite of products. 
• Support and maintain existing accounts, track performance and ensure that our dealer clients are receiving the best return on investment. 
• Act as a conduit between our internal teams and our dealer clients to coordinate all elements of campaigns and ensure that the quality/expectations are met. 
• Work towards KPIs and targets across inbound and outbound calls, Salesforce administration, quarterly business reviews, identify solution sales opportunities across our product portfolio, and increasing revenue per quarter for our Promote products, Website Solutions and Dealer Services.