We are seeking an enthusiastic Assistant Manager (Front Office) to join our professional and dynamic team. In this key role, you will support the management of daily operations for Front Office, Concierge, Communications, and Night Audit functions. Your focus will be on ensuring guest satisfaction, team motivation, and maximizing profitability.

Key Responsibilities:

• Ensure full utilization and accuracy of the Front Office system, producing operational reports as required.
• Supervise guest arrivals and departures, ensuring seamless room allocation and check-in/out processes with a guest-centric approach.
• Assist in preparing Front Office monthly reports, including key performance metrics, strategies, and forecasts.
• Offer leadership and guidance to employees whilst on shift
• Monitor employee training
• Assist in all areas of the hotel during peak times to eliminate potential issues

Who are we?

At Accor our goal is that every person feels welcome and feels valued. We ensure that everyone can come as they are, and feel like they belong. As one big team, we know that only together can we do amazing things! The world is more welcoming when we’re connected heart to heart. How do we do it? We care, we dare, we place people at the heart of everything we do. 

What do we do?

Qantas Lounges and Sofitel Hotels & Resorts, the Luxury International brand for Accor Hotels, offers Lounge guests a new attitude for cosmopolitan business and leisure travelers visiting the Qantas Domestic and  International Lounges.  Our busy Lounge operation caters for Qantas's most valuable passengers every week. 

Reporting to the Lounge Manager, in this role you will be responsible for supporting and mentoring a diverse food and beverage focused team aimed to  create unforgettable service moments to our valuable Qantas Lounge guests.

Job Description

• Lead by example to provide efficient, friendly & professional food & beverage service to all guests
• Responsible for managing the front of house operations to ensure we are providing the high quality food and beverage service to our Qantas Lounge guests
• Supervision and support of all lounge food and beverage service
• Define the organization of work to be performed by the team members, and supervise, co-ordinate and plan daily activities of personnel
• Handle different guest challenges and situations and be part of the first response emergency team.
• Completion of the Daily Running sheet with full communication across all areas of the lounge including Qantas staff
• Reporting of sickness, absence, punctuality, etc. issues to the Lounge and T&C Manager
• Achieve budgets, customer satisfaction targets and other business metrics. 
• Receive and deal with verbal complaints; forward to the Lounge manager when necessary.
• Communicate directly with your front of house team, kitchen team and higher management to provide them with all relevant/ needed information.
• Assist with implement training programs for all employees, conduct induction and skills training
• Maintain and improve quality service in our lounges.  
• Maintain standards of hygiene for food handling and presentation as prescribed by council / legislative regulations, in accordance with the Lounges and Qantas Food Safety Plan. 
• Make sure that an ACCOR and Brand policies are respected
• Check discrepancy report and action accordingly.
• Train junior team member and co-ordinate on the job training
• Log and inform your Manager of any system problems & workplace injuries.
• Assisting with protecting and maintaining control of the lounge and bar areas.

Qualifications

• A passion for people, engagement and creating the next generation of hospitality leaders.
• Previous experience working in a similar role is essential
• Ability to support and guide team members to reach operational expectations
• Exceptional interpersonal and problem solving abilities
• Strong computer skills 
• Exceptional communication and interpersonal skills
• Ability to work in a fast paced environment
• Due to airport schedules we will  require flexibility to work across a broad range of operational rosters  

Employee Benefits for your hard work! 

• Work with two iconic businesses and experience the buzz of the airport and the Lounges.
• Excellent working conditions & fantastic career opportunities 
• Accor accommodation and F&B discounts worldwide
• Free staff car parking onsite
• Delicious staff meal provided during each shift
• Access to staff duty-free store 
• Permanent position
• Qantas & Jetstar Discounts– Domestic & International Travel (T&C Apply)

You will be engaged to work under the Hospitality Industry (General) Award [MA000009] 

Note: Successful applicants will be required to undergo a Federal Police check at their own cost (Will be reimbursed once approved) in order to gain ASIC certification

If you would like to be a part of our team, please apply now. 

SIXT Australia is on the lookout for a Full Time Duty Manager to join the team in Sydney.

This position can be located at either Sydney Airport or Sydney Suburbs (Artarmon, Brookvale, Hornsby) sites - please indicate your preference within your application. 

As a Duty Manager, you will provide day-to-day operational support for our frontline team and ensure high customer satisfaction. 

Your key responsibilities will include:   

• People and performance management including daily mentoring and coaching for the frontline team to maximise and drive sales 
• Maintaining a strong and positive focus on customer services to manage conflict and resolve customer concerns 
• Achieving targets and KPIs, and delivering high audit and compliance standard for the business 
• Reporting and daily fleet management 

Building on the strength of our teams and our strong holistic ecosystem of brands & solutions, we are breaking new ground to shape the hospitality of tomorrow and inspire new ways to experience the world.

We are a member of Accor, led by industry experts and now an opportunity has arisen to join our team as our Duty Manager, a luxury connoisseur who is guest and quality obsessed and has a genuine passion for the industry wanting to make their mark at the Sofitel Sydney Darling Harbour.

Reporting to the Front Desk Manager, you will oversee daily operations, ensuring our high standards of service are consistently met. You will lead a talented team, handle guest inquiries, and resolve any issues that arise, all while maintaining a welcoming and luxurious atmosphere.

Working for Sofitel Darling Harbour will give you opportunities for professional growth and development, a vibrant and supportive environment an and of course employee discounts and perks at our hotel and partner establishments.

If you are ready to take your career to the next level and be part of a prestigious team, please click on the apply button today.

As a Department Manager you are responsible for supporting the Sales and Profit goals by setting a plan for your department to deliver a Great Customer Experience in line with your store. You ensure you have a Great Team and support their development, working with succession planning, talent development and structured performance management for your team based on results, values, and leadership.   

Key responsibilities: 

• Regularly analyse and follow up Sales & Profit KPIs for your department and together with the Visual  

• Merchandisers you take action to maximise sales. 

• Drive Hello Member program in line with country goals 

• Ensure your department continuously meets H&M standards and follow this up using the Customer Experience Tool.  

• Together with your Visual Team, you ensure the implementation of the Commercial Handbook. 

• Evaluate and manage the performance of your team; give regular feedback, execute performance development reviews, development plans, follow-up and take any appropriate action to improve performance and develop your team. 

• Actively work with a talent pipeline in your department to support the business and store needs. 

The Bar Manager at Mondrian Gold Coast is responsible for overseeing all aspects of the bar operation for a specific venue (Haven, LiTO or Haven Pool Club), ensuring the delivery of exceptional service standards, and creating an extraordinary guest experience.  The ideal candidate will have a passion for mixology, strong leadership skills, and a commitment to maintaining the luxury and sophistication that Mondrian is renowned for. 

The main duties of this role include:

Strategic Planning and Development

• Develop and implement a comprehensive event strategy that aligns with the hotel’s brand and business goals. 
• Identify and establish partnerships with local vendors, suppliers, and event planners to enhance service offerings. 
• Monitor and maintain inventory levels, order supplies, and manage vendor relationships.
• Analyse & forecast future activity and implement activations to fill the revenue opportunities and effectively yield to ensure the greatest profit possible when booking all function spaces and accommodation. 

Bar/Beverage program Development: 

• Create and maintain an innovative, comprehensive and sustainable Beverage Program in line with Brand requirements and target audiences 
• Develop solid partnership with suppliers. Source and procure quality products, ensuring a well-balanced selection that caters to a range of preferences and budgets. 
• Monitor industry trends to keep the beverage program innovative and competitive

Operational Management: 

• Oversee the setup, execution, and breakdown of Bars, ensuring all logistics are handled smoothly. 
• Coordinate with internal departments such as catering and audiovisual to ensure seamless service delivery. 
• Recruit, train, lead and support the Bars Team Members, fostering a culture of excellence and collaboration. 
• Develop and implement training programs to enhance the team’s skills and knowledge in event planning and execution.

Job Description

Join our growing Real Estate Management Services team! We seek a driven candidate with recent experience in commercial property management. As a key player, you’ll oversee a diverse portfolio of North Shore assets, including commercial offices, industrial spaces, and retail properties. The objective is to strengthen client relationships, exceed expectations, and contribute to business success. 

You will successfully achieve this by undertaking the following key tasks:

• Handle daily tenant matters, address requests, and resolve issues.
• Maintain organized lease administration, financial procedures, and reporting.
• Oversee maintenance, repairs and compliance works.
• Manage rent collection, reconciliation, and arrears practices.
• Prepare operating and capital budgets, involving stakeholders.
• Oversee audits, negotiate leases, and liaise with solicitors for lease documentation.
• Maintain strong relations with stakeholders, specifically landlords and tenants.

• New restaurant opening at Brisbane Airport Service Centre in early 2025
• Start now to complete training in an existing GYG restaurant
• Great opportunity to build and shape the culture at a brand new restaurant!

At Guzman y Gomez, we believe in authentic flavors and the power of food to bring people together. As the Restaurant Manager at GYG, you will lead the charge in overseeing daily operations. You will empower the team through coaching and training, while managing your restaurant's P&L. Your role will see you maintaining the highest standards of quality, adhering to all procedures, while embodying the GYG spirit. 

What's in it for me?  

So much! Check out some of the benefits below:  

• Competitive salary from $75k + super + bonus structure  
• Flexible rosters and employment stability  - talk to us about what work life balance means to you
• Opportunities for advancing your leadership abilities – level up to Area Management and beyond
• A comprehensive training program and support to set you up for success 
• Heavily discounted GYG meals 
• Free and comfortable GYG uniforms and exclusive merch 
• Annual Restaurant Managers summit –  enjoy days of connecting, networking and sharing with leaders from across the country!
• Cultural celebrations including Day of the Dead & Cinco de Mayo to name a few 
• The possibility of owning your own franchise or joining our corporate office in future 

We appreciate diverse experience, but specifically we are looking for candidates that have:  

• Demonstrated leadership experience in a fast-paced, high-energy setting  
• Strong financial and commercial acumen, with the ability to identify sales and P&L opportunities and collaborate on actionable strategies with the team
• Previous success in meeting KPI’s
• Proven track record of delivering outstanding customer service  
• Exceptional interpersonal and communication skills 

Click the "I'm Interested" button to express your interest in joining our team!  

We’re committed to providing a safe and secure environment for our team and guests. To support this commitment, we may conduct background checks including Police Checks and employment verification as part of our recruitment process. 

The Venue Manager is responsible for overseeing all aspects of the Venue operations within the hotel, including team management, guest service, financial performance, and adherence to health and safety standards. This role requires a strong leader with excellent organisational skills, a passion for hospitality, and a commitment to delivering high-quality dining experiences. 

• Oversee the setup, execution, and breakdown of FOH, ensuring all logistics are handled smoothly. 
• Oversee the booking process with the Host team, coordinating with internal departments such as catering, housekeeping, and audiovisual to ensure seamless service delivery. 
• Develop and implement a comprehensive event strategy that aligns with the hotel’s brand and business goals. 
• Identify and establish partnerships with local vendors, suppliers, and event planners to enhance service offerings. 
• Manage daily restaurant operations, including opening and closing procedures. 
• Analyse & forecast future activity and implement activations to fill the revenue opportunities and effectively yield to ensure the greatest profit possible when booking all function spaces and accommodation. 
• Monitor financial performance, analysing reports to track revenue, costs, and profitability in tight collaboration with the Hotel’s F&B Management. 
• Recruit, train, lead and support the FOH Team Members, fostering a culture of excellence and collaboration. 

Sofitel Brisbane Central is looking for a professional and motivated Maintenance Manager who will be responsible for managing a diverse team of engineering tradespersons, handypersons and external contractors. This hands on role is responsible for the day-to-day supervision of the team and reports to the Chief Engineer, providing support with the general operations of the department.

What you will be doing:

• Assist in leading a highly motivated engineering team including assigning daily tasks to ambassadors and managing numerous external contractors
• Set up and implement work request systems in all hotel areas
• Record daily plant and utility consumption readings, analyse consumption and report on findings
• Inspect and perform preventative maintenance on facilities, equipment and fire systems
• Play a key role in Work Health and Safety and sustainability including inspecting all areas of the property for safety issues and taking corrective actions.

The Role

Partner with and support a portfolio of business areas to strengthen and continuously improve
the management of risk, and build risk and compliance capability throughout the organisation.
The portfolio for this role includes, among other things, the ALH hotels business, which has a
unique risk profile that includes both regulatory compliance risk and operational risk. Working
within the growing Risk and Compliance function (Line 2), you will have the opportunity to work
on risk management activities across the Endeavour business, with a diverse range of business
stakeholders including our Executive Leadership, and build a strong understanding of our
business, purpose and strategy, whilst applying your risk expertise to support and enable our
business to live its purpose and grow. In this role and team you will have an opportunity to drive
innovation (i.e. new ways of approaching risk/compliance management) and real change that
delivers a meaningful impact to our team, our customers and the communities we operate in.

Sounds good? Read on.

Here is a taster of what you can expect in this role:

Support risk management across the business by continuing to embed risk management into our culture and day to day operations: risk identification, risk assessment/analysis, process flow and controls assessment, documentation and reporting - this will be done working closely with senior risk colleagues and partnering with business stakeholders, and will include facilitating risk discussions and workshop sessions throughout the organization, encompassing operational, managerial, and executive levels.

• Proactively contribute to the development and continuous improvement of risk management, compliance and assurance frameworks, strategies and methodologies in conjunction with the wider Risk & Compliance team.
• Support the ongoing embedding of risk management into our culture and ways of working, including identifying new and innovative ways of approaching risk management tailored to the  business audience.
• Preparation of reporting on risk and risk management activities for stakeholders, including Board and Executive management.
• Business partnering - become the go-to leader of risk management for your portfolio of Endeavour’s business e.g. ALH hotels. You will sit alongside the leadership teams for these business areas to support their risk management strategies and enable risk capability uplift across their teams at operational, managerial, and executive levels.
• Proactively build effective relationships with a diverse range of internal stakeholders and develop a deep understanding of the business strategy.
• Apply your risk/compliance knowledge and experience (and influencing skills) to build risk and compliance awareness, engagement and understanding across the business at all levels of the organisation; and look for opportunities to enhance, operationalise and embed risk/compliance management.
• Actively contribute to the continued growth and development of the Risk & Compliance team and their key deliverables.
• Build strong working relationships with team members and work to ensure risk management activities are consistent across internal stakeholder groups where possible.
• Share best practice approaches and ways of working across the team to help fast track the embedding of risk management and the uplift in risk management capabilities across the business.
• Contribute to the improvement and further development of risk, compliance and assurance policies, frameworks and procedures, and the methods for communicating and embedding those frameworks across the business.

We are currently on the look out for people who love hospitality to join the GYG Mirrabooka opening team!

At Guzman y Gomez, we believe in authentic flavors and the power of food to bring people together. As a Cook at GYG, you will be at the heart of our mission to serve up the best Mexican food experience. Following the GYG recipe guide, your role will see you working with fresh ingredients and vibrant Mexican flavors, delivering quality creations for our new and loyal guests.  ​

Please note we will be holding interviews in early 2025!

What's in it for me?  ​

So much! Check out some of the benefits below:  ​

• Fair pay in line with the Fast-Food Industry Award ​
• Flexible rosters and employment stability ​
• Free and comfortable GYG uniforms and exclusive merch ​
• Heavily discounted GYG meals ​
• Comprehensive training and support to set you up for success ​
• Team building activities and regular crew competitions ​
• An uncapped referral program! Bring your mates and earn $200 per successful referral 
• Cultural celebrations including Day of the Dead & Cinco de Mayo to name a few ​
• Opportunities for advancing your leadership abilities – real pathways into management and beyond​
• We've got your back with Sonder - a comprehensive employee assistance program, here to support you and your family 
• The chance to join our Hola Central team or become a Franchisee!

Click the "I'm Interested" button to express your interest in joining our team! 

We are seeking an experienced Senior Operations Manager with a background integrated facilities management to join our team and play a key role in driving operational excellence across our Queensland mining accommodation operations. This leadership role focuses on improving operational efficiency, maintaining the highest safety standards, and building strong working relationships with both internal and external stakeholders.

As a Senior Operations Manager at Sodexo, you will oversee the operations teams across multiple sites and client accounts, ensuring the company’s goals and safety protocols are met. You will work closely with key stakeholders, both within the company and externally, to achieve business objectives, enhance customer satisfaction, and ensure compliance with safety regulations. This is an excellent opportunity to join a global leader in service provision and take your career to the next level.

Key Responsibilities:

• Leadership & Team Management:
  • Lead multiple operations teams, providing constructive feedback and promoting a culture of continuous improvement and customer focus.
  • Lead and continuously review and improve the implementation of operational procedures, ensuring efficiency, quality control, and a strong safety culture across all operations.
  • Establish and monitor team goals, policies, and performance standards to ensure alignment with the company’s objectives and regulatory requirements.
  • Build and maintain strong relationships within the team and foster collaboration across departments to achieve operational goals and enhance service delivery.
• Safety Focus:
  • Promote a safety-first mindset, ensuring that all staff adhere to safety protocols and that safety standards are consistently met.
  • Identify and address unsafe or potentially hazardous elements within operational processes, taking corrective actions as needed.
  • Implement and oversee the company’s health and safety policies and procedures, ensuring compliance with all relevant regulations.
  • Drive initiatives that improve the safety culture across all teams and sites, actively engaging staff in safety practices.
• Customer Focus
  • Demonstrate and instil within operational teams a culture of relentless customer focus aimed at understanding and improving the experience of our clientele and those residing in the facilities we manage.
  • Develop and implement strategies to exceed customer and resident expectations through the review of feedback and identification of common themes and trends.
  • Develop and maintain a deep understanding of our client’s businesses and prevailing market and other external conditions, ensuring readiness to respond to changing needs and deliverables.
• Stakeholder Management:
  • Build and maintain strong working relationships with internal stakeholders, such as sales, HR, and senior leadership teams, to ensure seamless operational integration.
  • Collaborate with external stakeholders, including contractors, suppliers, and clients, to ensure that expectations are met, service levels are maintained, and safety standards are upheld.
  • Serve as a key point of contact for stakeholders, ensuring clear and effective communication across all levels.
• Operational Excellence:
  • Oversee daily operations to ensure that workflows are efficient, quality standards are met, and safety guidelines are followed.
  • Develop and implement best practices for service management, continuously striving for improvements in operational performance.
  • Monitor and optimise work management processes to enhance productivity while maintaining high safety and service standards.
• Asset & Resource Management:
  • Develop an in-depth understanding of asset characteristics, availability, and performance to inform decision-making.
  • Manage and enforce contractor performance to ensure objectives are met, maintaining high standards of quality and safety.
  • Ensure that all contractual agreements are met, and compliance is maintained with relevant stakeholders.
• Communication & Collaboration:
  • Communicate effectively with internal and external stakeholders, tailoring your approach to different audiences and situations.
  • Lead efforts to resolve conflicts, address concerns, and ensure all parties are aligned with operational and safety goals.
  • Foster a collaborative environment where feedback is valued, and everyone is encouraged to contribute to the success of the organisation.
• Finance and Commercial
  • Work with operational and commercial/ finance teams to ensure compliance with financial budgets and approved commercial models.
  • Work closely with client stakeholders to ensure that Sodexo delivers value to their operations in line with agreed budgets.
  • Identify opportunities and implement strategies to improve financial the financial performance of operations for both Sodexo and our client base.

What you will do: drive and oversee transformation initiatives that align with Aspect’s strategic objectives. This role aims to deliver measurable results that foster innovation and support organizational growth.

Want to make a difference in an Autistic child, young person or adult’s life?
Join the Information Technology team to support and enable our passionate people to deliver and create positive outcomes for the Autistic individuals we support.

Click here to view the position profile.

Cooinda Lodge has a great opportunity for a full time Talent and Culture Manager looking for a unique challenge. Reporting to the General Manager, you will be a confident and dynamic leader, who is supportive and thrives on building and fostering human connection.

As Talent & Culture Manager you will:

• Administer the entire Talent & Culture function with a hands on approach
• Manage recruitment to meet the Cooinda Lodge talent needs and analyse turnover and implement strategies to reduce attrition while ensuring efficient staffing across departments during both the wet and dry season.
• Administer training and compliance programs, manage performance reviews and succession planning, and utilise employee feedback for continuous improvement.
• Implement reward and recognition initiatives, such as Heartist Awards and wellbeing programs, to foster a positive culture throughout the Cooinda Lodge and ensure and engaged workplace culture.
• Manage employee relations by acting as a mediator in conflict resolution, addressing grievances, and promoting a collaborative work environment that encourages open communication.

Start your leadership journey with ALDI! From driving sales, to serving customers and supervising staff, our Duty Managers always lead from the front.

Your purpose is ensuring our store runs smoothly during your shift. You'll be supporting and guiding team members, handling customer inquiries and working collaboratively as part of the store management team. All the while, you'll be honing your leadership skills and truly making a difference for your team and our customers.

The specifics? Here's what you’ll be doing:

• Opening and closing the store and supervising shifts
• Offering feedback to the team that's clear, constructive, and inspiring
• Assisting in training and onboarding team members
• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Keeping a keen lookout for any incidents or hazards to keep everyone safe

Start your leadership journey with ALDI! From driving sales, to serving customers and supervising staff, our Duty Managers always lead from the front.

Your purpose is ensuring our store runs smoothly during your shift. You'll be supporting and guiding team members, handling customer inquiries and working collaboratively as part of the store management team. All the while, you'll be honing your leadership skills and truly making a difference for your team and our customers.

The specifics? Here's what you’ll be doing:

• Opening and closing the store and supervising shifts.
• Offering feedback to the team that's clear, constructive, and inspiring.
• Assisting in training and onboarding team members.
• Being a customer service superstar and serving customers at the registers with a smile.
• Keeping shelves stocked with products so that our customers can find all their favourites.
• Keeping a keen lookout for any incidents or hazards to keep everyone safe.

Improving employment outcomes for Indigenous Australians is a priority in the work we do at atWork Australia. To allow us to achieve this we have a specialised team of Indigenous Connections Coaches who work alongside our job coaches to further support our Indigenous Clients with their employment goals.

We are seeking a manager to lead the team of Indigenous Connections Coaches across the country and will be responsible for:

• Supporting, coaching, and giving strategies to Indigenous Connections Coaches to assist our clients into sustainable employment.
• Supporting Indigenous Connections Coaches to assist our clients with the transition into employment through supported interviews and first day and week support.
• Ensuring each Employment Region has relationships with Indigenous organisations who provide wrap around supports for our clients.

This is a great opportunity for somebody who is looking to take the next step in their career. The location of this role is flexible from any of our offices in South Australia, Western Australia or New South Wales. 

To lead this specialist team, it is important that you have a deep understanding of, and a strong connection with, Indigenous cultures and communities.

• Award-Winning Fund Provider 
• Key Leadership Role 
• Great Opportunity Overseeing the Day-to-Day Operations of the Financial Crimes Function
• Sydney or Melbourne Located 
• Hybrid work environment, blending of work from home and office

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $86 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

The Senior Manager, Financial Crimes Operations is responsible for overseeing the day-to-day operations of the financial crimes’ function within Rest. This includes managing a team that is tasked with detecting, investigating, and reporting potential money laundering, terrorist financing, fraud, and other financial crimes.

You will work closely with our Head of Compliance and AML/CTF Officer to implement strategies, policies, and procedures to ensure compliance with all applicable laws and regulations. The Senior Manager, Financial Crimes Operations will also lead the engagement with third parties that support financial crimes processes for Rest ensuring the end-to-end value chain is appropriately managed.

Key Accountabilities/Responsibilities:

• Lead and manage financial crimes operations team, providing guidance, training, and performance management.
• Design and enhance operational processes and controls to detect and prevent financial crime activities effectively.
• Oversee the monitoring and analysis of transactions for suspicious activities and ensure timely reviews and escalations made to Line 2 as required.
• Oversee the monitoring of politically exposed persons (PEPs) via WorldCheck
• Coordinate with the compliance and risk management teams to align financial crime strategies with overall regulatory requirements.
• Serve as a subject matter expert on financial crimes prevention and detection for internal stakeholders.
• Conduct regular reviews and audits of systems and procedures to identify potential weaknesses or risks.
• Collaborate with third party vendors to implement advanced transaction monitoring systems and improve existing platforms.
• Stay abreast of new trends in financial crimes and changes in regulations, advising senior leadership on implications and necessary actions.
• Support the General Manager, Strategic Procurement & Workplace with other financial crime improvement initiatives from time to time.

What we offer

Belong in a place where you can be yourself and love what you do. Join our hotel community and we will support you in reaching your full potential. You’ll be part of a team where every contribution matters, and you’ll have the freedom to bring creative ideas to elevate our service and enhance our guests' experiences. Help them to feel special, and we do the same for you.

A career that lets your passion shine

Are you a detail-oriented and dynamic professional with a passion for event planning and hospitality? The William Inglis Hotel is seeking a talented Conference and Events Assistant Operations Manager to help lead the coordination and delivery of extraordinary events in a luxury setting and provide support to a high-performance team.

In this vital role, you’ll assist in overseeing the operations of conferences, meetings, weddings, gala dinners, and other special events. You’ll work closely with the Conference and Events Operations Manager to ensure the smooth execution of all event details, guaranteeing that every experience meets our high standards of excellence.

This is your chance to thrive in a vibrant workplace that values creativity, teamwork, and a true passion for hospitality. Join our dynamic team, where you’ll collaborate with industry experts and play a pivotal role in creating unforgettable experiences in a prestigious setting.

If you’re ready to embark on an exciting journey with us and help elevate The William Inglis Hotel to new heights, we want to hear from you!

Lead our teams giving our customers a good different experience. From driving sales targets to owning the training and development of a close-knit team, the role of an ALDI Store Manager is diverse and dynamic.

Be a part of a leading international retailer as a Store Manager! You will be fully responsible for the day-to-day operations of your store and for managing and leading a team every day. Lead by training, developing, and giving formal feedback and performance reviews for your team members. Set the stage for your store and drive the performance across all financial, customer, people, and compliance results.

As the Store Manager you’ll:

• Ensure your store runs smoothly, helping to keep our customers Australia’s most satisfied.
• Help to develop the next generation of leaders in our stores by training and coaching team members to be their best
• Keep your store looking top-notch, upholding the highest standards of safety and cleanliness.
• Manage stock, keeping an eye on inventory, and minimising losses.
• Work alongside your team on registers, filling shelves and merchandising special buys when needed.
• Identify opportunities for improvement - we love a good idea!
• Manage resources effectively, hitting goals without compromising quality.
• Conduct interviews for potential new team members to assist the Area Manager in selecting the right people for your team.

At ALDI, you're not just joining a company - you're joining a cause. We’re committed to sustainability for our planet, positively impacting our communities, having healthy options for our customers and supporting our farmers and suppliers. Here, you'll make a real difference to real people, and that's something to be proud of.

As our next Front Office Manager you will:

• Lead the Front Office Team including Porters/Concierge, Guest Experience, Switchboard Operators, Reception and Assistant Managers in one of Sydney's largest Accor Hotels.
• Develop & empower your team of Heartists and work in collaboration with the Operational team to deliver peak moments to our guests
• Create welcoming places and memorable experiences not only for our guests but also for your team.
• Provide excellent customer service and resolve guest issues in a timely and professional manner
• Monitor and report on key performance metrics to identify areas for improvement
• Participate in the development and implementation of front office policies and procedures
• Work closely with the Operations Manager on loyalty recruitment, projects, reports and initiatives in the hotel and with the whole hotel team

Start your leadership journey with ALDI! From driving sales, to serving customers and supervising staff, our Duty Managers always lead from the front.

Your purpose is ensuring our store runs smoothly during your shift. You'll be supporting and guiding team members, handling customer inquiries and working collaboratively as part of the store management team. All the while, you'll be honing your leadership skills and truly making a difference for your team and our customers.

The specifics? Here's what you’ll be doing:

• Opening and closing the store and supervising shifts.
• Offering feedback to the team that's clear, constructive, and inspiring.
• Assisting in training and onboarding team members.
• Being a customer service superstar and serving customers at the registers with a smile.
• Keeping shelves stocked with products so that our customers can find all their favourites.
• Keeping a keen lookout for any incidents or hazards to keep everyone safe.

We have an exciting opportunity for a Group Business Manager to join our Total TV team on a 12-month paternity cover.

In this role, you'll lead the Metro TV and Digital Sales Team for Dentsu, IPG Mediabrands and a number of independent Melbourne Media agencies to develop innovative cross-media advertising solutions. You’ll be part of a dynamic, high-performing and energetic sales team that pushes boundaries and leads the way in the media industry! 

ROLE RESPONSIBILITIES

• Deliver against group revenue targets  
• Provide Sales leadership and direction to the team 
• Represent the Nine brand within the market, having a strong and reputable market presence 
• Clear understanding of all of Nine’s wider products spanning Broadcast, Publishing and Radio
• Develop and execute on a team revenue plan (quarterly and annual) 
• Proactively Identify and pursue business opportunities for generating revenue 
• Provide accurate team revenue forecasting 
• Other duties as reasonably required 

PEOPLE LEADER RESPONSIBILITIES

• Provide leadership and direction to the team 
• Set clear expectations 
• Ensure and encourage a free flow of information across departments 
• Coach and develop staff 
• Support a workplace culture based on trust 
• Meets Nine’s company standards 
• Provide and supports a safe workplace environment 

We are looking for an experienced full-time Front Office Manager to join our team and drive exceptional guest service. Reporting directly to the General Manager, this role is essential in ensuring the effective management of the Hotel Front Office operation, aiming to establish a reputation as a market leader in individualized customer-focused service. The ideal candidate will be responsible for overseeing all aspects of front office operations, including guest satisfaction, system management, and financial performance.

Key Duties: 

• Manage the Hotel Front Office operation, maintaining a guest centric approach to service to achieve a reputation for exceptional customer service. 
• Ensure hotel targets around RPS, NPS, Loyalty, and room upselling are met.
• Liaise with other department leaders to coordinate a service delivery ensuring guest needs are met efficiently, and exceeded where possible. 
• Train Front Office team members, and foster a development mindset, seizing opportunities to promote development and career progression. 
• Operate all aspects of the Front Office computer system, ensuring efficient and effective system performance.