Account Manager

Shape the Future with ArchiPro

At ArchiPro, we are redefining the way people design, build, and renovate their spaces. By connecting the world of architecture and design with leading suppliers and service providers, we empower our clients to bring their visions to life. With a platform that continues to experience rapid growth and international expansion, we are searching for a dynamic Account Manager to nurture and grow our entry-level clients.

The opportunity

As the Account Manager, you will be instrumental in managing and expanding our early stage client portfolio. You'll focus on delivering efficient, digital-first service while identifying growth opportunities and creating scalable client engagement strategies.

What success looks like

Client Relationship Management: Expertly managing a diverse portfolio of clients on our entry-level packages. Your role involves implementing a sophisticated yet automated service model that balances digital efficiency with personalised attention. Supporting your client portfolio from onboarding to Quarterly Business Reviews, you’ll ensure that clients feel valued and supported, setting the foundation for long-term engagement and potential account expansion.

Growth and Expansion: Success in this role means being a strategic growth catalyst, aiming to transform entry-level clients into scalable opportunities. You'll develop a keen eye for identifying clients with high-growth potential, conducting thorough assessments that go beyond surface-level interactions. Through proactive engagement, targeted communication, and deep understanding of client needs, you'll nurture these relationships, preparing promising clients for potential progression to higher service tiers. 

Performance and Optimisation: As a data-driven Account Manager, you’ll be responsible for continuously educating clients on the value of data and our client marketing capabilities. Leveraging our ArchiPro Business and Advanced Analytics to understand clients behavior, optimise marketing campaigns and drive organic performance improvements. 

What You Bring to the Table:

Client Management Skills: Strong ability to manage entry-level client relationships. Excellent digital communication and engagement skills. Proactive approach to identifying growth opportunities. Proven track record of building rapport quickly and maintaining professional, engaging client relationships through multiple communication channels including email, video calls, and digital platforms.

Communication Skills: Exceptional verbal and written communication abilities that enable clear, concise, and compelling interactions across diverse client profiles. Demonstrated skill in translating complex digital marketing and platform concepts into easily understandable language. Strong ability to construct persuasive narratives that highlight the value proposition of ArchiPro's services. Adept at tailoring communication style to different client needs, from technical deep-dives to high-level strategic discussions. 

Strategic Capabilities: Quick learner with ability to understand client needs. Analytical mindset for evaluating client potential, entrepreneurial spirit focused on creating value.

Technical Proficiency: Demonstrated understanding of advertising and digital marketing, comfortable with digital platforms and self-service models, basic data analysis skill and a tech-savvy approach to client management.

Industry Knowledge: Ideal candidate would have experience working within SaaS, architecture, and design sectors, understanding their unique challenges and opportunities.

Collaborative Approach: Adept at working cross-functionally with sales, product, and marketing teams to deliver integrated solutions that enhance the client experience.

Why Join ArchiPro?

• Be part of an ambitious, high-growth company with a mission to revolutionise the design and build industry.
• Join a passionate, supportive, and collaborative team that celebrates success and innovation.
• ArchiPro is backed by Tiger Global, one of the largest funds globally, and they only back the world's most exceptional companies. They invested in Facebook, TikTok, Air BnB, Alibaba, Roblox, and Stripe.

ArchiPro is frequently ranked among the top 10 most disruptive companies in AU and NZ.

For the curious minds:

• What our clients have to say
• What our team have to say
• What the media have to say
• Our Founders story

Make Your Mark

This is your opportunity to be at the forefront of ArchiPro’s next chapter. If you are a visionary leader with a passion for driving impactful partnerships and shaping the future of an industry, we want to hear from you.

Next Steps

Sound like the role for you? Apply now and let’s shape the future together!

Reporting to Director of Finance, you will be a highly organised Purchasing Manager with a drive for overseeing all procurement activities, ensuring cost-effective and timely acquisition of goods for our organisation.

Duties include but are not limited to;

• Develop and implement procurement strategies aligned with organizational goals and budget constraints
• Manage vendor relationships, negotiate contracts, and secure favorable terms to optimize cost savings
• Analyse pricing data and supplier performance to make informed purchasing decisions
• Oversee the entire procurement process, from requisition to delivery, ensuring compliance with company policies and procedures
• Collaborate with cross-functional teams with the Precinct to understand and fulfill departmental needs efficiently
• Maintain accurate records of purchases, contracts, and inventory levels
• Implement and manage inventory control systems to optimize stock levels and minimize waste
• Generate comprehensive reports on procurement activities, expenditures, and supplier performance
• Stay updated on industry trends, regulations, and best practices in procurement and supply chain management

Job Title: Partnerships Manager

Reports to: Senior Manager, International Growth

Basis: Full Time

Department: Australia, International Growth

Location: Sydney, Australia (Remote working with the option to work in a coworking space)

Website: www.topcashback.com.au

TopCashback is one of the world’s biggest cashback sites and we help save our members money when they shop. We have more than 20 million members globally and work with thousands of brands across the UK, US, China, Germany, France, Australia, Italy and Spain.

We’re proud of our award-winning service, recognized by numerous accolades, including the prestigious Queen’s Award for Enterprise in International Trade and six consecutive wins as ‘Cashback Site of the Year’ at the Moneyfacts Consumer Awards. At the Performance Marketing Awards, we’ve claimed titles such as Industry Choice of Publisher (six times in seven years) and Best Team in Performance Marketing (2021).

As we continue our expansion into Australia, we are seeking an ambitious, proactive Partnerships Manager to drive our growth in the region.

The Role

Are you a skilled professional in affiliate marketing looking for an exciting next step in your career? As Partnerships Manager for Australia, you will take ownership of our affiliate and partner relationships while serving as TopCashback’s local representative in the region.

This role requires a dynamic individual who thrives on building relationships, negotiating deals, and working independently, all while being supported by a global team. Your focus will be on securing competitive, market-leading cashback deals and driving revenue growth, delivering exceptional value to both our members and partners, and expanding TopCashback's presence in Australia.

At TopCashback, since we began, we have been committed to building a fair, diverse and inclusive company. We believe that diversity and nurturing a culture where we can all be our true selves at work, makes us stronger as a business. We celebrate differences and foster a fair and equal environment for us all to flourish in. After all, we spend most of our time together.

With fairness at heart, we‘re committed to being an equal-opportunity employer regardless of race, ethnicity, gender, sexuality, religion, disability, nationality, age or similar. Whoever you are, whatever walk of life you are from, we’ll welcome you to our TopCashback family.

Key Responsibilities

·        Relationship building - Develop new and strengthen existing partnerships with affiliate networks, agencies, and merchants through video calls, emails, and in-person meetings.

·        Deal Negotiation - Negotiate and source market-leading cashback deals to enhance our offering to Australian members and drive revenue growth.

·        Campaign creation - Create promotional decks and case studies to showcase the value of partnerships.

·        Campaign Coordination – Oversee end-to-end management of campaigns, including booking, setup, performance monitoring, and site placement optimisation to maximize ROI.

·        Performance Analysis - Analyse performance data to identify trends, create reports, and provide actionable insights to partners.

·        Business Development - Identify and secure new business opportunities, campaigns, and promotional ideas.

Required Skills/Attributes          

·        Industry Expertise: Minimum of 2 years experience in Affiliate Marketing, Digital Marketing, or Media roles.

·        Relationship-oriented: A good communicator who thrives on maintaining strong client relationships through video calls, emails, and in-person interactions.

·        Skilled Negotiator: Proven ability to negotiate effectively in partnership-driven roles.

·        Self Starter: Good time management skills with the ability to prioritize tasks, meet deadlines, and work independently.

·        Clear Communicator: Good written and verbal communication skills for effectively conveying information to clients and colleagues.

·        Problem Solver: Have a proactive and analytical mindset to problem solving

·        Continuous Learner: Commitment to staying updated with industry trends and best practices.

Job Description

Join our growing Real Estate Management Services team! We seek a driven candidate with recent experience in commercial property management. As a key player, you’ll oversee a diverse portfolio of North Shore assets, including commercial offices, industrial spaces, and retail properties. The objective is to strengthen client relationships, exceed expectations, and contribute to business success. 

You will successfully achieve this by undertaking the following key tasks:

• Handle daily tenant matters, address requests, and resolve issues.
• Maintain organized lease administration, financial procedures, and reporting.
• Oversee maintenance, repairs and compliance works.
• Manage rent collection, reconciliation, and arrears practices.
• Prepare operating and capital budgets, involving stakeholders.
• Oversee audits, negotiate leases, and liaise with solicitors for lease documentation.
• Maintain strong relations with stakeholders, specifically landlords and tenants.

The Category Manager is responsible for overseeing a specific category within the commercial brands portfolio, driving both strategic and operational success. This role involves developing long-term growth plans, managing daily operations such as range optimization, pricing, and supplier relationships, and collaborating cross-functionally to implement data-driven strategies. The Category Manager ensures category profitability and growth by leading market analysis, product lifecycle management, and fostering collaboration across teams.

Other responsibilities include: 

• Develop and implement category strategies aligned with business objectives, backed by market and competitor analysis.
• Conduct market research and analyse customer behaviour to stay competitive and identify growth opportunities.
• Optimize the product range by managing the lifecycle, introducing new products, and collaborating with suppliers to align with customer demand.
• Set pricing strategies, manage margins, and coordinate with marketing teams to drive promotions and engagement.
• Build and maintain strong supplier relationships, negotiate contracts, and ensure consistent product supply and alignment with strategic goals.
• Regularly track and report category performance, providing insights to guide strategy and ensure financial targets are met.
• Lead and mentor the team, setting goals, monitoring performance, and fostering a culture of development and inclusivity

Sofitel Brisbane Central is looking for a professional and motivated Maintenance Manager who will be responsible for managing a diverse team of engineering tradespersons, handypersons and external contractors. This hands on role is responsible for the day-to-day supervision of the team and reports to the Chief Engineer, providing support with the general operations of the department.

What you will be doing:

• Assist in leading a highly motivated engineering team including assigning daily tasks to ambassadors and managing numerous external contractors
• Set up and implement work request systems in all hotel areas
• Record daily plant and utility consumption readings, analyse consumption and report on findings
• Inspect and perform preventative maintenance on facilities, equipment and fire systems
• Play a key role in Work Health and Safety and sustainability including inspecting all areas of the property for safety issues and taking corrective actions.

• Work closely with the Director of Sales to maximise lead generation and conversion of MICE business in line with the hotel targets and strategy.
• Management of business from an agreed segment across certain markets, which could be corporate companies, Government, and / or entertainment.
• Maintain existing client/account base to ensure business is retained and developed where possible.
• Research new business for Sofitel Sydney Darling Harbour for new lead generation.
• Identify new business opportunities through any means.
• Conduct research to uncover opportunities focusing particularly on “desirable business” and/or “need periods”.
• Know competitor accounts and target businesses.
• Adequate follow up and follow through on all opportunities to win business for Sofitel Sydney Darling Harbour.
• Ensure adequate sales time is spent on communicating with clients.
• Providing market intelligence on a regular basis and understanding of competitor strengths weaknesses.
• Submit reports on sales activities, competitor information market trends and any new opportunities as required.
• Have a complete understanding of Sofitel Sydney Darling Harbour's sales and service vision, its products, services, presentation of brand, and rate structure to fulfil business objectives.
• Liaise with other Hotel Departments and within the Reservations, Conference and Events Department effectively.

Benefits, Rewards, Motivations

• Industry benefits worldwide on accommodation, dining and lifestyle services.
• Access to daily discounted coffee and Ambassador dinning menu. 
• A unique training platform to enhance your skills and knowledge. 

• Translation: Translate website content and CRM system interfaces from English to Japanese, ensuring accuracy, cultural appropriateness, and usability.

• Market Research: Conduct detailed research on the local Japanese-speaking market, analyze competitors' activities, identify business opportunities, and provide actionable insights tailored to specific regions.

• Lead Generation: Acquire leads through various channels, including online platforms, industry events, and networking.

• Relationship Management: Build and maintain strong relationships with clients through regular communication and follow-up, serving as their key point of contact.

• Client Support: Provide excellent customer service to clients, addressing their inquiries, concerns, and issues promptly and professionally.

• Cross-Functional Collaboration: Work with the marketing team to develop and implement strategies tailored to the Japanese-speaking market.

• At least 5 years of similar experience in the financial industry (consultation for candidates without experience available).

• Proven experience in winning awards such as President's Awards or achieving sales-related accolades.

• Previous experience at a consulting firm with the ability to share growth metrics or achievements for client accounts.

• Native Japanese speaker with fluent English communication skills.

• Experience with marketing research and analysis is preferred.

• Experience in customer service or client support is an advantage.

• Ability to work flexible hours to accommodate the Japanese market.

• Valid work visa for long-term employment, without the need for sponsorship.

• Positive, collaborative attitude and ability to work well in a team environment.

• Newly created role with a focus on sustainable development goals 
• Working with highly regarded industry leaders 
• Hydrid work environment, blending of work from home and office 
• Can be based in Sydney or Melbourne 

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $86 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

Your role as the Senior Manager, Public Policy will seek to positively influence public policy in support of the best financial interests of Rest members. Working closley with the General Manager, Public Policy & Advocacy, this role has a focus on our sustainable development goals and may work across policy areas as diverse as superannuation policy, regulation of investments and taxation settings, and thematics as broad as Climate Change and Net Zero transition, clean and affordable energy, agriculture, social and affordable housing, decent work, gender equity and social and economic inequality

• Develop and maintain public policy positions that enhance member investment returns, working collaboratively with senior leaders and subject-matter experts across Rest.
• Prepare high-quality submissions, policy documents, white papers, and briefings on issues important to Rest and its members.
• Support the development of policy advocacy strategies to further Rest members' best financial interests, including engagement with government and industry stakeholders.
• Provide advisory and consulting support across Rest Investments to assist in the creation, application, and development of policy positions.
• Work collaboratively with various teams, including Communications and Community, Responsible Investments & Sustainability, and investment asset class teams, on policy-related responses to stakeholder enquiries.
• Maintain a comprehensive view of policy positions held by key stakeholders and industry bodies.
• Support advocacy strategies for policies associated with Rest's prioritised Sustainable Development Goals, including Gender Equality, Affordable and Clean Energy, Decent Work and Economic Growth, Reduced Inequalities, and Climate Action.

The Manager, Contract Operations, is an integral member of UP&E, responsible for providing operational support to the UP&E APAC team across all categories (Toys & Hardlines, Fashion & Living and Food, Beauty & Care, Publishing). The primary focus will be driving operational excellence in the contract lifecycle, business development to drive growth, contract negotiations with key partners and to support both regional and country teams. We are looking for a true operational business partner to support all stakeholders (Legal, Finance, Controllership, Category, IT) to drive performance and execute business strategies. This is a high-profile role with regular exposure to senior and all levels of management. The qualified candidate must be able to multi-task and balance priorities on competing initiatives and be used to working within in a matrix organization. This position requires the individual to review and  process an extremely high volume of licensing deals.

This position will report to Los Angeles based Director, Contract Operations

Key Responsibilities

• Responsible for Contract Operations for UDX contracts globally with a special focus on the APAC region (Japan, Korea, Australia, New Zealand, Southeast Asia and India)
• Super-user of deal/revenue systems (Salesforce “CRM” and RightsLogic “RSG”).  Provide user training and services to category and other stakeholders
• Control point - ensuring compliance against deal guidelines, system data integrity (e.g. data inputted for drafting is complete; system data is consistent with signed contract) etc.
• End-to-end tracking of deals from deal memo to asset release / signed contract, including continual refinement of relevant reports – objective is to drive efficiencies and ensure the process is well controlled (including KPIs)
• Responsible for licensee profile creation and deal reconciliation in deal system to ensure accuracy for downstream processes
• Deal reporting – Refine existing and develop additional reports so the teams can manage their line of  business appropriately
• Ad Hoc projects / responsibilities within Operations as appropriate (e.g. Licensing Guidelines, Product Approval tracker)

This key position is a member of Visa’s AUNZSP Sales team and dedicated to one of our most strategic clients. The role is responsible for excellence in delivering the program of work associated with the partnership,  and all aspects of the sales operating model, including governance and performance management.

The role requires strong commercial, communication and program governance expertise, underpinned by a solid knowledge of financial services and payments. The role will report directly to the partnership Vice President, and will work collaboratively across the broader Visa team, including Marketing, Consulting and Analytics, Product, Value Added Services, Client Services, Client Inventive Operations, and more.  

The role will also act as a point of liaison between the partner and Visa, with responsibility for the project management of a wide range of partnership initiatives, ensuring that key milestones are achieved, and that issues and risks are identified and monitored.

In this role you will:

• Lead the execution of the partnership operating model (incl. the governance and operations meetings and processes we use to run account) both internally and with the client
• Manage the tracking and delivery of partnership contract obligations, including responsibility for volume forecasting, incentive calculations and payments.
• Monitor, track and report on business performance scorecard metrics
• Liaise with internal and external stakeholders to respond to ad-hoc requests (including finance, product, marketing, strategy)
• Develop processes and program templates for responsibilities such as incentive activity plans, project management and tracking, issue resolution, risk management and stakeholder management.
• Manage the documentation and recording of all program activities, and management of reporting.
• Use reporting tools to monitor portfolio activities and regularly brief business leadership on the performance and status of initiatives.
• Assist with the coordination of executive immersion programs and study tours
• Ensure compliance in accordance with Visa financial controller processes and procedures.
• Ensure team compliance with internal client relationship management processes, procedures and tools.
• Consistently follow Sales Operations practices and participate in the Sales Operations Practice to uplift the client governance frameworks and operations models across AuNZSP  

This role is integral to ensuring this strategic partnership is positioned for future success, and that our joint partnership strategies are executed with excellence. This is an opportunity to make a significant impact in supporting the partnership through a period of exciting growth and underpinning the delivery of a range of next generation payments solutions and customer experiences

The Game Changers: 

Australian Payments Plus (AP+) is here to shape the future of payments for Australia. We aim to deliver more innovation to Australia’s payments ecosystem, for the collective benefit of Australian businesses, government and consumers.​ Our solutions include Australia’s domestic debit network, real-time, data rich payments infrastructure, secure bill payments, digital identity verification, QR payments and experiences and open wallet solutions. It’s a new chapter with more possibilities.​ 

Life @ AP+: 

We are one connected team in pursuit of one inspiring purpose – to unite people and technology to power better experiences. Each of us has a part to play in making that happen. You’ll be encouraged to bring your big ideas forward and make a difference through your work. Taking steps forward in your career whilst still having room for fun, friendships, and flexibility in your daily life. We’re driven by our core values: lead with heart, learn for tomorrow and live our legacy. A purpose like ours takes the inspired impact of an incredible team. Ready to change the game? We’re ready to help you do it. 

The Role:

The purpose of the Platform Manager role is to take responsibility for technical support and focusing on operational matters.   The Platform Manager, is a critical role in ensuring successful timely technical support and management of all initiatives, including ownership of problem and risk management that could affect platform performance and capacity. In addition this role is instrumental in all forms of software currency management to ensure a 'Fit for Purpose' platform is available.

Primary Accountabilities, Duties and Responsibilities:

• Technical lead in Fraud, with supporting duties for Tokenisation. 

• Collaboration with all key functions across AP+ and support other projects to ensure the impact on the various services within our network are understood. 

• Provide SME support to internal teams, FIS, Feature Space and members. 
• Manage the delivery of assigned technology initiatives / work streams / significant work activities ensuring they are aligned with priorities and delivered within agreed time, budget and quality parameters.

• Coordinate and prioritise activities across development teams, providing guidance and support to team members to ensure their understanding of requirements and support expectations. 

• Effectively prioritise, manage and communicate risks with both internal and external stakeholders with appropriate mitigation plans. 

• Contribute to the setting up and ongoing running of the new practice areas.

We'd love to hear from you if have:

• A minimum of five years working in the payments industry, with a particular focus on the card rails. 

• Quickly absorb technical concepts, juggle multiple priorities and learn new skills. 

• Experience of platform technology is required. 

• Highly proficient in systems such as ServiceNow, Jira and Confluence. 

• Proven track record of working closely with technology vendors.
• Aptitude to articulate complex technical concepts in business language. 

What's Next:

We know applying for a role can be a nerve-wracking experience, so we endeavour to review each expression of interest within two weeks. If you are among selected candidates, we’ll be in touch to schedule a phone interview. In any case, we will keep you posted on the status of your application.

We want to remove all barriers to inclusion so if you need advice or support with your application, we’re here to help. Please reach out to [email protected] We also encourage you to let us know your pronouns at any point during the recruitment process.

• Develop good working relationships with client project management team and internal cost management team
• Gain a good understanding of the processes, tools and best practice templates used to meet our deliverables.
• Gain a good understanding of the terminology and ways of working within the retail sector.
• Providing client with cost advice for budget purpose including cost planning of upcoming projects   This may include site walks within NSW.
• Clearly understand our scope of service and carry out commission management functions at project level.
• Assist with the commission management of our commissions to assist in the successful delivery of our services.
• Integrate with full cost management and project management teams in NSW and support when required.
• Work independently and take responsibility for deliverables.
• Line management and mentorship.

The role:

In this newly created role, you will spearhead and lead our acquisition focus in the ANZ market for our industry leading Transport Management System (TMS). 

Established over 18 years ago in the Australian market, TransVirtual is a fully integrated platform connecting agents, carriers, and logistic businesses all over the globe. Its strength is in its simplicity and scalability, as well its ability to integrate multiple carriers for a full 360-degree view of your logistics business.   

This role is of strategic importance to open pathways to introduce our technology with transport and logistics companies all over ANZ. You will have a background in sourcing new business opportunities be it over the phone and face to face; and have extensive experience with negotiating high level deals that may be complex in structure.

Having knowledge of the logistics industry will be a huge benefit, but most importantly your ability to understand quicky the relationships and connections to unlock deals will be paramount. Because of the nature of these partnership opportunities, networking, connecting with key decision makers and having a presence online and in person at key events will play an important role in your success.  

In support, we have a resourceful and dedicated team with decades of experience in the logistics space. As we are making in-roads into this market, this role represents a unique opportunity to make your mark and help grow this exciting technology abroad.    

Your key stakeholders will be our Head of Sales and General Manager. 

Why you will love this role:

• Become a sales leader in a brand-new market: We have a robust plan to expand further in the ANZ market, to connect our platform to businesses in the ANZ market. Get in the door early to grow within the ranks of a fast paced and growing organization.   
• Join a dedicated and experienced team: you’ll work alongside a dedicated and experienced team who have carved out a solid reputation for operational experience.  
• Drive your initiatives to success: a large part of this role will you bringing your own ideas and experiences to meet the needs of our acquisition targets. As a business we thrive on everyone’s initiative to grow the business. 
• The team is built on accountability and trust: we have built our foundations on a Charter of Culture to support the team to meet milestones, drive to better performance and have open and honest communication…. always
• Friendly, remote team: we are a fun team, largely based in Australia, but also Philippines, India, USA, and Pakistan. You’ll get the chance to collaborate with multiple teams who are all inclusive and open.

Essential Skills / qualifications:

• 4+ years’ experience in a business development role. 
• Adept at sourcing and following up opportunities to meet sales targets.
• Excellent communication and negotiation skills
• Experience in managing a contact pipeline – CRM updates (we use HubSpot)
• Networking experience to connect with business owners and managers. 
• A proven talent for opening doors and negotiating strategic deals.
• Ability to think and act fast as directions change to meet sales quota 
  
  

Desired Skills:

• Marketing university degree or equivalent – maturity in your thinking is what we are after
• Understanding/experience of the logistics sector / SaaS businesses
• Excellent communication and negotiation skills – find and close deals.
• Ability to connect with a range of customers and finding key buying habits of prospects
• Great team player who understands the importance of working together to meet a common goal.

About TransVirtual:

TransVirtual is a modern SaaS business, delivering industry-leading logistics solutions. 

Inspired by his family’s involvement in the transport industry, our founder set out to build a truly configurable Transport Management System (TMS) that could adapt to the diverse needs of this sector. We’ve built on our unique selling point of configurability by developing a deep network which allows transport businesses to process more data, more effectively, through extensive integrations. 

Today we have evolved our product set beyond TMS and offer a complete logistics solution, expanding beyond Australia into New Zealand, USA and Canada.

Our culture is constantly evolving, and we ensure strategic alignment through clear goals set using OKRs. We thrive on positive, consistent, and collaborative communication, necessary for a remote first business. We support that through fortnightly all hands meetings and Quarterly Workshops including Retros.

We’re always looking for outstanding candidates to join us as Technology, Logistics and Growth experts. So, if you’re excited by this opportunity, we’d love to hear from you!

The People & Culture Risk and Governance team supports the continuous building of awareness and the strengthening of the risk management and governance practices across the People & Culture business unit. The team consists of operational risk management (Line 1 Risk), governance including regulatory amendments, strategic program management, board and executive team reporting and analytics & insights.

The People & Culture Risk Manager plays a critical role in the identification, management and mitigation of risk within People & Culture. The role includes a broad range of activities including control testing, leading the annual RCSA process, risk management through business unit change and reporting to the People & Culture Risk Committee. Additionally, the Risk Manager will oversee incident management and manage the CPS230 uplift program of work for People & Culture.

The role also provides advice and guidance to the business, promoting a strong risk culture, and supporting stakeholders to ensure successful operations within organisational risk & compliance frameworks.

The role works across the People & Culture team and closely with the People & Culture Leadership Team on risk and compliance related matters. This role also liaises with the Risk Office and Internal Audit across various Line 2 and Line 3 activities.

In addition, in this role you will:  

• Provide education and awareness of risk management and compliance across the People & Culture team (including running bi-annual new starter risk training).
• Develop and implement a People & Culture control testing plan aligned to the organisational framework, including conducting thorough critical control testing and reporting on outcomes to the People & Culture Leadership Team and Line 2.
• Oversee annual BCP review for P&C and participate in testing scenarios.
• Represent People & Culture at the Line 1 Risk forum, Operational Excellence Change Advocates forum and other Line 1 Risk enterprise-wide forums.
• Support Line 2 and Line 3 with relevant reviews/audits.
• Provide risk support and advice for People & Culture strategic priorities and projects, including risk in change.

We have a newly created opportunity available in our Retirement and Wealth business as a Retirement Growth Manager. Reporting to the General Manager, Retirement and Wealth you will be responsible for developing deep relationships with new and existing partners to TAL as well as consultants and other market participants.

This is a client facing role with key stakeholder management and relationship building accountabilities. You will play a critical role in proactively and effectively managing the delivery of high-quality engagement to our prospects and other market players.

In this role you will: 

• Deeply understand TAL’s strategy and retirement proposition in the industry
• Tailor and showcase TAL capabilities, proposition, and people to audiences/funds depending on their needs and objectives
• Proactively identify and build relationships with new retirement and investment opportunities in the industry fund and retail/platforms segments
• Gather and document market intel on an ongoing basis and provide reporting on this and pipeline activity
• Devise the retirement partnerships strategy for approval by the senior leadership team
• Document and execute a structured 12-month calendar of business development activity to be updated on an ongoing basis
• Understand market challenges and represent TAL as a market leader in thought leadership and solution development
• Support the ongoing development and implementation of initiatives and projects to enhance service delivery for our partners
• Lead new business tender responses, using the intel obtained through engagement to develop the win themes and ensure a leading submission is provided
• Take full accountability for delivery of the tender response on time, building a bid team across the TAL business

This is an exciting opportunity for a Facilities Manager based in Rockhampton, QLD.

This role is based in Allenstown. The current portfolio of assets includes a busy sub regional shopping centre in Allenstown and another on Yaamba Road. These centres provide everyday conveniences, specialty stores and retail shopping options for local customers.

Key responsibilities in this role will include:

• Maintain the assets, facilities, services, plant and equipment to ensure optimal asset performance, efficiency, life cycle planning and functionality
• Drive best practice by collaborating and administering a comprehensive compliance program, particularly with regards to risk management for critical site operations
• Manage the relevant budget expenditure for the retail asset (Opex/Capex)
• Tender and Negotiate maintenance contracts, providing expenditure and performance data for regular monthly and quarterly reporting requirements
• Actively maintain compliance with OH&S / HSE obligations, completing audits and reviews as required by the client and the relevant legislation.
• Build strong relationships with key stakeholders including tenants and our clients

Our team is looking for a senior project manager to deliver a mix of retail and Commercial Developer projects.

• Authority approvals – to seek approval (CDC or DA), before start of works on site. Liaise with certifiers/ consultant/ builders to get all docs. (submit the CDC application online and engage town planners to submit DA applications)
• Document management system – all design docs, meeting minutes are recorded and distributed via a software by Procore. (take live Minutes in Procore`s templated software)
• Design – Liaise with Planners , engage external arch, traffic planners & structural designers to finalize drawings.
• Tendering – Scope finalization, based on feasibility walks, Liaise with T&T cost mangers - to prepare cost plans, tender docs, tender briefings/tender walks, interviews and award.
• Construction coordination(with external stake holders) – Liaise with Fit out builder, novated arch & structural designers; mechanical, refrigeration and electrical contractors; nominated security, signage & IT contractors
• Construction coordination(with internal stake holders) – Liaise with property team, design/planning team, finance team
• Finance – forecast cashflow, assess payment claims and variations
• Safety – safety observations to be raised and encouraged with the builder(additionally, engaged external safety auditors to review safe practices on a monthly basis)
•  

Our team is looking for a senior project manager to deliver a mix of retail and Commercial Developer projects.

• Authority approvals – CPM need to seek approval (CDC or DA), before start of works on site. Liaise with certifiers/ consultant/ builders to get all docs. (submit the CDC application online and engage town planners to submit DA applications)
• Document management system – all design docs, meeting minutes are recorded and distributed via a software by Procore. (take live Minutes in Procore`s templated software)
• Design – Liaise with Planners , engage external arch, traffic planners & structural designers to finalize drawings.
• Tendering – Scope finalization, based on feasibility walks, Liaise with T&T cost mangers - to prepare cost plans, tender docs, tender briefings/tender walks, interviews and award.
• Construction coordination(with external stake holders) – Liaise with Fit out builder, novated arch & structural designers; mechanical, refrigeration and electrical contractors; nominated security, signage & IT contractors
• Construction coordination(with internal stake holders) – Liaise with property team, design/planning team, finance team
• Finance – forecast cashflow, assess payment claims and variations
• Safety – safety observations to be raised and encouraged with the builder(additionally, engaged external safety auditors to review safe practices on a monthly basis)
• Reporting systems used by Client – Zircon, Asana, SAP and Smart Sheets

Reporting to the Sales Director, National Accounts ANZ for FIJI Water, you’ll take the lead as Key Account Manager, driving business development and managing top-tier National Retail and Convenience Accounts across Australia. Your mission? To expand a portfolio of key accounts, fueling impressive sales growth and helping shape the future of FIJI Water in Australia. Your success will directly contribute to the team's ambitious revenue goals, making you a crucial player in our ongoing story of excellence and innovation!

Here's what you will be doing:

• Craft Winning Strategies: Design dynamic business strategies to drive explosive growth in National Retail and Convenience channels.
• Expand Horizons: Take charge of business development by hunting down new opportunities, growing our client base, and forming strategic partnerships that push growth to new heights.
• Own Key Accounts: Manage and nurture key accounts while securing exciting new business channels, making an impact across the board.
• Seal the Deal: Identify, negotiate, and execute joint business plans for National Retail and Convenience Accounts that bring powerful results.
• Dominate the Shelf: Ensure our products shine on the shelves—achieving shelving, pricing, and merchandising targets in line with brand goals, account objectives, and budget requirements.
• Stay Ahead of the Market: Lead the charge in understanding category trends and competitive moves in the Australian market, ensuring we're always a step ahead.
• Champion Collaboration: Foster top-tier communication and collaboration with customer service, brand marketing, supply chain, finance, sales, and business development teams.
• Analyze for Impact: Provide crucial insights and ad hoc analysis for the Sales Director, National Accounts ANZ, and Senior Leadership, keeping us on the cutting edge.
• Take Charge of P&L: Own full P&L responsibility, ensuring every decision aligns with our financial goals.
• Maximize Our Reach: Use analytics to optimize distribution, perfect SKU/pricing strategies, and manage trade spending for maximum impact.
• Spot Opportunities: Analyze monthly data to evaluate promotional effectiveness, track competitors, and pinpoint new opportunities for growth.
• And More: Be ready to take on other exciting tasks as they come, contributing to a vibrant and ever-evolving team.

We’re seeking a dynamic National Commercial Manager to collaborate with leadership and deliver exceptional financial and commercial expertise. In this pivotal role, you will support the Business Controller and Financial Planning & Analysis (FPA) team in driving strategic planning, optimizing financial performance, and delivering commercial excellence.

As a  National Commercial Manager based in Brisbane, you will collaborate closely with the Business Controller and Financial Planning & Analysis (FPA) team to provide expert commercial advice and support across our Lines of Business. Your responsibilities will include, however not limited to:

• Driving Growth: Analyze financial and commercial trends, offering insights to enhance performance and maximize opportunities for growth and improved margins.
• Commercial Support: Deliver best practice advice on contracts, tenders, and bids to ensure strong margins and return on investment.
• Capital Expenditure Oversight: Monitor and report on capital expenditure, endorsing major projects that align with the company’s strategy.
• Stakeholder Engagement: Provide clear reporting and secure stakeholder commitment to deliver actionable plans.
• Pricing Strategy: Lead pricing reviews in line with company guidelines to optimize margin opportunities.
• Strategic Development: Support the business in crafting and executing strategies for operational efficiency, margin improvement, and growth.

Strategy, Long-Term Planning, Budget, and Forecast

• Support the development and improvement of budget and forecast tools, ensuring seamless processes and impactful analytics.
• Lead the planning process, including schedules, guidance, and tools, collaborating with Line of Business (LOB) General Managers to align financial targets with strategic goals.
• Assist in preparing CAPEX and new business case proposals, ensuring sound evaluations, alignment to strategy, and actionable recommendations.
• Oversee and report on capital and projects, ensuring timely delivery, budget adherence, and risk mitigation.

Commercial Support

• Partner with General and Business Managers to enhance financial performance and provide pricing guidance for contracts.
• Drive pricing initiatives, including annual price reviews, ensuring no margin dilution due to inflation.
• Support bids, tenders, and contracts, including negotiation with external stakeholders such as suppliers and clients.
• Analyze business performance to identify areas of improvement and support necessary changes to achieve optimal financial results.
• Collaborate with Sales and Marketing teams to analyze commercial opportunities and build detailed costing models.
• Provide M&A support, including financial evaluations, synergy reviews, scenario planning, and due diligence.
• Manage insurance coordination and conduct general contract reviews.

Monthly Reporting and Business Performance

• Partner with leadership to drive financial performance and advise on pricing strategies.
• Deliver insights on financial and operational correlations to guide decision-making.
• Conduct regular reviews of pricing achievements, ensuring adherence to pricing excellence initiatives.
• Offer ad hoc commercial input, including procurement support and resolving contractual disputes.

Tired of double-tapping other people's viral moments and would rather mastermind them instead? We're looking for a creative Social Media Manager to join our creative department and help take ownership of social output for a number of global clients.

The Role in a Nutshell:

We need someone who can create social-first ideas that get people talking, sharing, and forgetting they're even looking at branded content.

What Makes You Stand Out?

• You instinctively understand why some posts go viral while others miss the mark.
• Trends don’t just catch your eye—you immediately think of creative ways to make them work for your brands.
• You can simplify complex ideas into engaging, snackable content that stops the scroll.
• You’re proactive, always spotting opportunities and pitching ideas before a brief lands.
• Internet culture is your playground—you know your way around gaming drops, fashion trends, corporate news, and everything in between.
• Your captions? They’re sharp, witty, and make even niche topics shine.

Day-to-day you will:

• Execute social strategies across major brands
• Work directly with clients to bring ideas from brainstorm to breakthrough
• Turn cultural moments into brand opportunities
• Craft content that works hard across both consumer and B2B spaces
• Write sharp, engaging copy that makes complex ideas simple
• Stay ahead of trends while keeping content strategically sound

You'll Thrive Here If:

• You can work independently but love being part of a team
• You're calm under pressure and solutions-focused
• You're comfortable presenting to clients and handling feedback
• You move at internet speed but never sacrifice quality

Back to us: Who is We Are Social?

We are a global socially-led creative agency with unrivaled social media and influencer marketing expertise.

With 1,300 people in 19 offices spanning four continents, we deliver a global perspective to our clients in a time when social media is shaping culture.

We make ideas worth talking about. We understand social behaviours within online communities, cultures and subcultures. We help our clients reach the right people in a strategic, relevant and effective way.

At We Are Social we also love diversity of thought and experience. That’s why we like to welcome the unique voices and talents that haven’t been traditionally embraced by advertising. 

The Opportunity:

Flywire is looking for a motivated and hardworking Account Manager to help with the delivery and execution of our solution to Small-to-Medium (SMB) partner institutions. This individual will execute scalable, efficient strategies to continuously improve and expand our client engagement to retain & maximise the value of these partnerships.

Key Responsibilities:

The SMB Account Manager (AM) utilizes data to understand, at scale, client profiles, needs & goals. They use this knowledge to ensure Flywire products and services are helping the client be successful. The AM executes scalable, efficient strategies designed to increase Flywire’s effectiveness on campus while providing accurate and timely issue resolution. They effectively communicate with client stakeholders through a mixture of data-led, targeted campaigns as well as direct engagement, in keeping with the long-tail strategy. 

AMs have a thorough understanding of Flywire products and services. Because AMs come to know their regional market & EDU sub-industries so well, they are able to identify additional ways that Flywire can serve certain account(s). In partnership with the Sales team, they ensure the client understands the further success that can be achieved with the appropriate, additional Flywire products and services. In doing so, the SMB Account Manager will:

• Protect and grow existing accounts by executing a scalable account management strategy

• Utilise data to systematically identify new revenue opportunities through existing products

• Collaborate with Sales to close new product opportunities which further unlock an account’s potential

Additional duties of the an SMB Account Manager:

• Support the execution of new client onboardings & new product deployments

• Work collaboratively with Client Operations to resolve operational challenges 

• Represent Flywire in webinars and in-person events as needed

• Be an active contributor to the development of the team, providing ‘on the ground’ insight

• Supporting the onboarding of new team members

• Contract renewals

• Nurture your designated territory to maintain a healthy pipeline of opportunities
• Use a combination of cold outreach techniques - phone, email and walkins - to book face-to-face meetings with restaurant owners/decision makers
• Take a consultative approach in face-to-face meetings to determine the right SaaS solution that best meets their needs
• Work seamlessly with our Customer Success team to ensure new acquisition signings are handed over in a timely and efficient manner
• Use our technology stack (Salesforce, DocuSign, Aircall, Slack & Google Workspace) proficiently to become more organised and effective in your role
• Continuously educate yourself on the competitive landscape and overall hospitality industry, to best determine how to position Quandoo in the market 

The role:

In this newly created role, you will drive our acquisition focus in the Australian and New Zealand market for our industry leading Transport Management System (TMS). It is focussed on primarily new business development, with a focus on spending time across ANZ visiting prospects to boost engagement by establishing relationships.

Established over 18 years ago, Transvirtual is a fully integrated platform connecting agents, carriers, and logistic businesses all over the globe. Its strength is in its simplicity and scalability, as well its ability to integrate multiple carriers for a full 360-degree view of your logistics business.   

This role is of strategic importance to open pathways to introduce our technology with transport and logistics companies across Australia and New Zealand. You will have a background in sourcing new business opportunities be it over the phone and face to face; and have extensive experience with negotiating high level deals that may be complex in structure. As a business development leader, it is expected you will be relentless on the phone, building a pipeline of opportunity to see clients in person to secure their business.

Having knowledge of the logistics industry will be a huge benefit, but most importantly your ability to understand quicky the relationships and connections to unlock deals will be paramount..  

In support of your efforts, we have a resourceful and dedicated team with decades of experience in the logistics space. As we are making in-roads into this market, this role represents a unique opportunity to make your mark.    

Your key stakeholders will be our Head of Sales and General Manager.

Why you will love this role:

• Become a sales leader in a growing market: We have a growing list of customers in the Australian and New Zealand markets and looking to expand into more sizable Enterprise level deals in an industry that is growing and evolving rapidly.
• Join a dedicated and experienced team: you’ll work alongside a dedicated and experienced team who have carved out a solid reputation for operational experience.  
• Drive your initiatives to success: a large part of this role will have you bringing your own ideas and experiences to meet the needs of our acquisition targets. As a business we thrive on everyone’s initiative to grow the business.
• The team is built on accountability and trust: we have built our foundations on a ‘Charter of Culture’ to support the team to meet milestones, drive to better performance and have open and honest communication…. always
• Friendly, with a global presence: we are a fun team, largely based in Australia, but also Philippines, India, USA, and Pakistan. You’ll get the chance to collaborate with multiple teams who are all inclusive and open.

Essential Skills / qualifications:

• 4+ years’ experience in a business development role.
• Adept at sourcing and following up opportunities to meet sales targets.
• Excellent communication and negotiation skills
• Experience in managing a contact pipeline – CRM updates (we use HubSpot)
• Networking experience to connect with business owners and managers.
• A proven talent for opening doors and negotiating strategic deals.
• Ability to think and act fast as directions change to meet sales quota
  
  

Desired Skills:

• Marketing university degree or equivalent – maturity in your thinking is what we are after
• Understanding/experience of the logistics sector / SaaS businesses
• Excellent communication and negotiation skills – find and close deals.
• Ability to connect with a range of customers and find key buying habits of prospects.
• Great team player who understands the importance of working together to meet a common goal.

About TransVirtual:

TransVirtual is a modern SaaS business, delivering industry-leading logistics solutions. 

Inspired by his family’s involvement in the transport industry, our founder set out to build a truly configurable Transport Management System (TMS) that could adapt to the diverse needs of this sector. We’ve built on our unique selling point of configurability by developing a deep network which allows transport businesses to process more data, more effectively, through extensive integrations. 

Today we have evolved our product set beyond TMS and offer a complete logistics solution, expanding beyond Australia into New Zealand, USA and Canada.

Our culture is constantly evolving, and we ensure strategic alignment through clear goals set using OKRs. We thrive on positive, consistent, and collaborative communication, necessary for a remote first business. We support that through fortnightly all hands meetings and Quarterly Workshops including Retros.

We’re always looking for outstanding candidates to join us as Technology, Logistics and Growth experts. So, if you’re excited by this opportunity, we’d love to hear from you!