About us: 

Established in 2007, CDC Data Centres is Australia’s leading operator of sovereign, secure, world-class data centre facilities.

Headquartered in Canberra with multiple facilities in the ACT, NSW and New Zealand, CDC’s diversified operations provide secure data centre configurations that support co-location, containerised and hyperscale compute environments with all campuses interconnected with high-speed carrier grade networks.

At CDC we are passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone’s unique experiences enable us to deliver meaningful benefits for our people, our clients and communities. Our mission is to attract, retain and grow the world’s best data centre team.

Our people are responsive, innovative and trusted in supporting our customers. Together, we configure the landscape to meet the security, reliability, connectivity and sustainability needs for today and tomorrow.

About the role:

We are looking for a Technical Solutions Engineer to provide thought leadership, planning, management, and technical design development for our customer’s and support their migration to/growth within CDC’s Data Centre Facilities. The incumbent will be a Data Centre Engineering SME and will be deployed across the business in technical discovery, customer response preparation and major change consultation.

Key responsibilities include:

•      Work with internal teams to respond to requests from customers and to respond in bid scenarios.

•      Liaise directly with customer technical teams in support of the Head of Engineering Innovation.

•      Assist with hyperscale pre-sales opportunities as required.

•      Provide advice and support to stakeholders and cross functional teams throughout the sales lifecycle.

•      Prepare data centre engineering briefing infromation to ensure alignment between key customer and or CDC Business requirements and project deliverables.

•      Collaborate with the CDC Engineering Delivery Design team to customise and configure design to meet customer specific needs.

•      Participate in the data centre engineering Concept Design phase to ensure alignment between key customer requirements and project deliverables.

•      Manage the development of key customer sales collateral.

•      Gather and relay customer feedback to appropriate parities.

•      Articulate, capture and escalate risk to the Head of Engineering Innovation. 

•      Contribute to CDC Engineering strategy regarding innovation and Data Centre Engineering best practice. 

•      Continually seek out opportunities for innovation for both CDC and its customers.

•      Grow internal networks and provide opportunities to share knowledge and improve performance.

•      Development and management of relationships alongside our Sales teams to identify, coordinate, and win business.

•      Act in an ambassadorial capacity for the company.

•      Attend and contribute to appropriate team and stakeholder meetings and committees as required and relevant to ensure excellent stakeholder engagement and communication.

•      Function as part of a team that occasionally requires work to be completed outside of normal business hours.

•      Embrace and model CDC’s DNA and Leadership Fundamentals and mentor and impart knowledge to junior staff.

•      Provide cultural and operational team leadership.

•      Other duties as directed from time to time.

About you:  

•      5+ years’ relevant experience in Data Centre Engineering Design with a degree qualification in Mechanical or Electrical Engineering with 10+ years total engineering experience

•      Technical solutions experience in Data Centre engineering or critical infrastructure environments.

•      Strong experience in designing and implementing hyperscale data centre engineering developments and customer deployment solutions. 

•      Experience in optimizing and evaluating data centre engineering design for time and cost efficiency.

•      Strong understanding of Data Centre Engineering principles and industry standard design architectures.  

•      Demonstrable track record in pre-sales or post sales.

Essential:

• Australian Citizenship and the ability to obtain and maintain AGSVA Security Clearance at Negative Vetting 1 level.

How to Apply:

If you are looking to own your career and take on a new challenge in a fast-growing Australian Technology company and be part of our amazing team, please submit your resume and cover letter by clicking Apply.

At LifeByte, we are a dynamic and innovative collective of tech visionaries driven by a relentless pursuit of excellence. Each of us brings a unique set of skills to the table, collaborating on projects that shape the future.

Founded in 2017, we are dedicated to fostering an ecosystem of seamless resource exchange, where efficiency and precision are paramount. With cutting-edge solutions, we empower businesses to thrive and individuals to unlock their full potential. Committed to high-tech innovation, we are actively reshaping the future, one Byte at a Time.

We are looking for a highly skilled Data Engineer to help build and optimise the company's data infrastructure. This position will work closely with data scientists, analysts and business teams to improve the efficiency of the company's data processing and decision making by building efficient data pipelines and storage solutions.

Job Responsibilities:

• Design, build, install, test and maintain scalable data management systems, ensuring that the system meets business requirements and industry standards.
• Integrate emerging data management and software engineering technologies into existing data structures, ensuring compliance with data management and security policies.
• Monitor performance and data accuracy of data processing systems.
• Maintains Cl/CD systems and code base.
• Establishes and operates to maintain high quality standards and maintains cloud architecture systems across accounts.
• Mentor and guide junior data engineers.
• Adopt new technologies while leveraging your accumulated expertise in modern big data tools and cloud services.

• Bachelor's degree or above in Computer Science, Engineering or a related field, English can be used as a working language.
• At least 1 years of relevant experience in data engineering with project experience in designing and implementing complex data solutions.
• Proficiency in Python and experience in developing robust, maintainable, and scalable data processing pipelines.
• Experience with CI/CD systems, automated workflows, and integrating data quality checks into deployment processes.
• Strong experience with cloud services (preferably AWS), including the use of AWS data services and knowledge of Snowflake as a data warehouse solution.
• Expertise in working with all forms of data infrastructure and adept at managing streaming and batch data systems.
• Solid understanding of data modelling, ETL (Extract, Transform, Load) processes and data warehousing principles with a commitment to improving data quality and accuracy.

• Celebrate your tenure with us! Receive generous milestone anniversary gifts that grow with each year of service.
• Join a vibrant workplace culture with fantastic team-building activities, fostering camaraderie and collaboration among colleagues.
• Prioritize your well-being! Access our Flexible Spending Account (FSA) for various health and wellness needs.
• Welcome your newest family member with a special gift!
• Hybrid working arrangement

Position:  Cybersecurity/Wintel Engineer

Datacom Location: Anywhere in Australia

Our Why 

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help them to use the power of tech to innovate and grow. 

About the Role (Your Why)

We are seeking people passionate about getting into the Cybersecurity space but who more importantly have a strong Windows 10/11 and/or Microsoft Server background to join our amazing Cyber team here at Datacom. This opportunity for a technical problem-solver who is keen to make the next step into cybersecurity operations.

You will work under the guidance of a Cybersecurity Architect and collaborate with Datacom engineering and client teams to implement and maintain robust cybersecurity measures. The role is focused on endpoint security and will leverage your skills around the configuration of Windows endpoints, Microsoft Office365 and Active Directory via group policy, SCCM and Intune. As for your cyber skills, we can train you in any key security concepts that you may need to use in the role but don't currently have. Skills in such areas as scripting and automation would also be beneficial.

Our offices are based across the country. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/life balance. We therefore leave it to you and the team you join to figure out what works best!

** NOTE: Due to the clients you may work with in future, you MUST be an Australian citizen to apply for this role and be able to achieve NV1 security status if needed. Anyone not meeting these criteria can not be considered **

What You’ll Do

• Configure Windows 10/11 and Microsoft Office using Group Policy, SCCM/MECM, and Intune.
• Ensure compliance with Australian cybersecurity frameworks such as the ACSC ISM and Essential Eight.
• Utilize XDR products with a focus on Microsoft Defender for Endpoint.
• Develop and execute scripts using PowerShell and other sources to gather information for audit reports.
• Collaborate with Datacom engineering and client teams to address cybersecurity challenges.
• Continuously seek opportunities to enhance your cybersecurity knowledge and skills.

What You’ll Bring

- Essential Skills:

• Solid experience configuring Windows 10/11 and Microsoft Office using Group Policy, SCCM/MECM, and Intune.
• A curious mindset and a strong desire to progress your career in the field of cybersecurity.
• Excellent communication and collaboration skills to work effectively with engineering and client teams.

- Desirable Skills:

• Familiarity with Australian cybersecurity frameworks such as the ACSC ISM, PSPF and Essential Eight.
• Experience with XDR products, particularly Microsoft Defender for Endpoint.
• Proficiency in scripting using PowerShell and other tools to gather information for audit reports.
• Are able to assist with auditing.

Why Join Us Here at Datacom? 

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported. 

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

Due to continued growth within our team, we have a newly created role in the Sydney area. Working as a Desktop Support Engineer you will be responsible for the provision of all aspects of End User Services to Datacom’s customers. Aligned to our customers business requirements, we provide tailored maintenance services, hardware and software break/ fix support, remote support, software deployment and relocation services.

This role will be based on-site in Sydney. Please note that to be eligible for this role, you must be an Australian Citizen or Permanent Resident, no visa sponsorships provided.

Please note that this current opportunity is for a 12-month, full time fixed-term contract.

What you’ll do

At the moment, as Desktop Support Engineer you will be focused on:

• Providing excellent technical support in a high-paced environment where customer satisfaction is paramount.
• Assisting new users with their IT hardware collection and setup.
• Ensuring new equipment, such as Laptops and Mobile phones, are up to date and deployment ready prior to release to customers
• Recording all customer contacts in the appropriate ITSM tool
• Keeping commitments to customers with regard to progress updates
• Using tools and processes to deliver services to customers in accordance with SLAs
• Proactively manage and maintain customer infrastructure as directed
• Initiate and drive service and process improvement

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

Required experience:

• Exceptional customer experience with regard to end user services
• The ability to prioritise work to ensure achievement of all service level agreements
• Sound knowledge of Laptops, Desktop PC's, printers, media and audio-visual equipment, BYOD and mobility

Nice to have:

• You will bring excellent verbal and written communication and have the ability to articulate technical information to the target audience. Your professional customer service will be second to none, and you will have the ability to work autonomously with excellent time management.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.