As an Associate Director in our Procurement Advisory team, you will be client-facing to build and maintain high-quality relationships with key clients in our target markets. You will play a key role in building our team’s capability and culture. A significant amount of your time will be spent leading consulting/advisory assignments for clients. You will excel in your role as a key contributor and leader in multi-disciplinary advisory teams. Your deep knowledge and experience in procurement, transaction management and contract management will be critical to the success of our work for clients.  

The primary responsibilities of the role are as follows: 

• Developing robust contemporary procurement strategies for our clients’ major projects and programs, helping to assure successful project outcomes and reduce delivery risks.

• Transaction management on major ($300m+) capital projects, setting up projects and programs for success by leading the procurement process.   

• Providing clients with expert contract management skills to support their projects, from initial contract set up through to managing variations and claims. 

• Proactively building networks with other members of the Turner & Townsend team, and with our key clients in the region, becoming a trusted advisor on matters relating to procurement and contract management for capital projects. 

• Contributing to Turner & Townsend’s vision and mission by developing proposals to address client challenges, creating innovative new service offerings, and prudent management of financial performance within your area of the business.   

• Being an active and empathetic leader of integrated advisory teams, taking ownership of commissions from start to finish, and directing and coaching our consulting staff. 

• Making a material contribution to business development and practice development. 

• Creating a collaborative and supportive team environment. 

Lodge new insurance claims for our customers and intermediaries Determine coverage through exploratory questioning, policy interpretation and using judgement and analysis to make informed decisions Elevate the customer experience through setting clear expectations of the claim process and effectively communicating how the claim will be managed Negotiate and obtain collection of customer excess including appropriate education of payment options Accountable for financial outcomes impacting claims costs through application of correct policy limits, applicable laws and leveraging preferred suppliers/repair methods Respond to and manage customer, supplier and repairer and third-party enquiries on existing claims via customer channel of choice with a focus on cost management and progressing and finalising the claim Respond to and manage claim activities; customer, supplier and repairer correspondence and complaints within agreed timeframes and obligations Ensure information provided to the customer is clear, complete and accurate based on sound knowledge and understanding of claim policies, processes and their intent Ensure claim review is completed on each claim touch; liaise with suppliers and repairers to ensure timely replacement and/or repair experience for our customers and claim is progressed efficiently, actively contributing to overall reduction of customer life of claim and effective financial management Identify opportunities to improve processes and systems and participate in their testing, in order to contribute to the overall efficiency and cost effectiveness of the Claims function Accountable for decision making within policy guidelines and delegations of authority to deliver best outcome for the customer and the organisation Appropriate and professional workplace behaviours, assist other team members and willingly undertake other key responsibilities and activities to contribute to overall portfolio health Demonstrate responsibility for own personal development and professional learning goals and actively participate in performance review process in conjunction with direct Leader

Lodge new insurance claims for our customers and intermediaries Determine coverage through exploratory questioning, policy interpretation and using judgement and analysis to make informed decisions Elevate the customer experience through setting clear expectations of the claim process and effectively communicating how the claim will be managed Negotiate and obtain collection of customer excess including appropriate education of payment options Accountable for financial outcomes impacting claims costs through application of correct policy limits, applicable laws and leveraging preferred suppliers/repair methods Respond to and manage customer, supplier and repairer and third-party enquiries on existing claims via customer channel of choice with a focus on cost management and progressing and finalising the claim Respond to and manage claim activities; customer, supplier and repairer correspondence and complaints within agreed timeframes and obligations Ensure information provided to the customer is clear, complete and accurate based on sound knowledge and understanding of claim policies, processes and their intent Ensure claim review is completed on each claim touch; liaise with suppliers and repairers to ensure timely replacement and/or repair experience for our customers and claim is progressed efficiently, actively contributing to overall reduction of customer life of claim and effective financial management Identify opportunities to improve processes and systems and participate in their testing, in order to contribute to the overall efficiency and cost effectiveness of the Claims function Accountable for decision making within policy guidelines and delegations of authority to deliver best outcome for the customer and the organisation Appropriate and professional workplace behaviours, assist other team members and willingly undertake other key responsibilities and activities to contribute to overall portfolio health Demonstrate responsibility for own personal development and professional learning goals and actively participate in performance review process in conjunction with direct Leader

Adherence to all the regulatory bodies in AustraliaAchievement of agreed performance targets set by the businessMaintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.Delivery of agreed service agreements with internal customers and where applicable external customersDetermining priorities of workEnsure compliance with internal policies and procedures, external regulations and information security standardsAccountability for own performance

Adherence to all the regulatory bodies in AustraliaAchievement of agreed performance targets set by the businessMaintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.Delivery of agreed service agreements with internal customers and where applicable external customersDetermining priorities of workEnsure compliance with internal policies and procedures, external regulations and information security standardsAccountability for own performance

An exciting opportunity has arisen for an experienced Senior Property Manager to join our growing brand and step into a unique opportunity as the Associate Director of our Sydney CBD Real Estate Management team This position offers a unique chance to mix your proven Property Management expertise with the opportunity to develop and hone the fundamental people, leadership and management skills required to run a high performing CBD based Property Management team across a variety of diverse property portfolios.

Your primary responsibilities will include:

• Ensuring the continued performance and management of our existing Sydney CBD portfolios, whilst also building strong, enduring relationships with our teams and clients to deliver strong results across key 2024 business objectives.
• Strategically positioning and safeguarding the investment performance of your properties, ensuring profitability through attentive and professional management.
• Work with our State Director to develop your skills and manage your team of Property Management Professionals to new heights. Support your team by promoting our brand's standard of excellence and ensuring the proactive identification of new opportunities for expansion and growth.
• Conducting inspections to ensure the presentation and maintenance of your portfolio, and facilitating meetings with key private and institutional clients.
• Promoting our people-first ethos and leveraging our systems to manage workloads and proactively address issues, championing our brand.
• Implementing and upholding organised lease administration, financial management procedures, and comprehensive reporting, including monitoring of all statutory charges and advising owners on potential appeals against valuations when necessary.
• Executing preventative maintenance services, including cleaning, security, repairs, maintenance, painting, air-conditioning, fire protection, lifts, and emergency contracts. In conjunction with the Facilities Manager, regularly review costs against contractor performance to ensure value for money.

Combining execution and strategy, Our Strategy and Business Operations (BizOps) team work on high impact and high priority projects across Open. This requires an extremely high performing generalist capable of taking complex, multi-dimensional problems, coming up with solutions and executing them across the business.

About Open
Say hello to insurance that works wonders. At Open, we're on a mission to provide the best insurance experiences, at the best price, for the world. Insurance is one of the world's least digitally mature industries - for years it's remained confusing, paper-based and heavily intermediated. We launched in 2016 to build a global, AI-powered platform that digitises the entire insurance process, making it transparent, less costly and more reliable.

Our team thrive on solving problems to revolutionise insurance and have a ‘no excusesʼ attitude when it comes to putting our customers first. We have a high performing team and an open and enabling culture that attracts the best creative and critical thinkers. Join us and letʼs build the future of insurance together.

About The Role
We created the BizOps team at Open to assist in defining and driving, operational and organisational improvements across Open. It operates like an internal consulting group that works on a range of critical projects and issues and sees them through to implementation.

What you'll be doing:

• Optimise and create bulletproof processes across all areas of Open
• Helping answer strategic questions such as our operating model, new products and markets
• Performing analysis on our operations, and driving insight to help us optimise various parts of our business
• Owning projects that will enable us to expand operationally into new international markets

Requirements

• Bachelor degree or higher
• Problem solving skills - you're able to see complex problems, break them down and solve them in a logical and analytical way
• Clear communication skills - you're able to clearly articulate your thoughts to stakeholders at all levels
• Transparent - you challenge respectfully, share insights freely and own your mistakes‍
• Passionate - you've got high energy to build a leading insurance company
• Resilient - you can stay collected and remain effective at all times
• Focused - you can keep your eyes on the prize, even when there are a million competing priorities
• A high achiever - you've always been able to generate success

You'll be expected to work autonomously and with teams. You will be expected to get things done, and be able to point to your impact.

You'll have some (but not necessarily all) of the experiences described here:
You have ~1-2 years of experience at a top-tier management consulting firm, engineering firm, law firm or investment bank with a proven bias to execution

~1-2 years of experience in a similar Business Operations role at a high growth startup


Why Open?
It's an exciting time to join Open Technology Services AU and be part of a tech company going through a hyper-growth phase. We provide our team with:

• Highly competitive compensation, including share options - we believe in paying people what they're worth and having everyone in our company share in our success
• High levels of autonomy and trust so you can do your best work
• Growth opportunities internally - as you grow, your role can too
• Flexible working - we are about impact, not time at your desk. We encourage freedom and responsibility, including the ability to work from anywhere
• Annual allowance for professional development - use it towards a gym membership, professional coaching, a conference. Whatever matters most to you

We're proud to be an equal opportunity employer that celebrates diversity and are committed to providing an inclusive environment for all employees.

Lastly, Open is a high-performing team that strives to achieve brilliant things every day and we encourage you to apply even if your experience doesn't exactly match the job description. We're looking for people who are intellectually curious, courageous, innovative and passionate. Our culture is truly open, we're continuously challenging each other to live our values, and aren't afraid to raise questions when we fall short. Most importantly, Open is for those that want to create change and have an impact. If that sounds like you, apply for this role and let's build the future of insurance together.

As part of an international and fast-growing community, we are currently recruiting for a Manager within our Financial Services Digital Transformation, Data and Technology team in Sydney, Australia. As part of the team, you will be part of an entrepreneurial team to combine your passion and experience with the Sia Partners global assets and expertise. 

The ideal candidate will lead delivery engagements with existing clients and support new opportunities within their network of relationships. You will be comfortable through the consulting engagement lifecycle from proposals, project delivery, managing commercials and managing team deliver. You serve as the point of contact to provide industry guidance, strategic direction, and implement best practices for the organization. 

You will be comfortable working with teams in diverse and dynamic environment, solving some of our clients’ most challenging problems. 

Responsibilities:

Consulting 

• Lead and deliver projects, including project and team management. Provides support to clients on complex issues or in difficult situations; leads strategic meetings, and shares knowledge and know-how 
• Leading significant components of technology strategy and delivery projects with Financial Services clients on a wide range on topics such as: 
• M&A technology due diligence and post-merger integrations 
• Core systems replacement, renewal and implementation 
• Technology, Data and AI strategy, architecture and roadmap development, in alignment with corporate strategy   
• Technology evangelist and innovator across the industry and technology landscape to ensure alignment with emerging and leading-edge technology 
• Cloud strategy, architecture and migration, including implementation and integration with third-party solutions 
• Machine learning, AI and statistics, including developing predictive models of decision making, supervised and unsupervised learning algorithms, econometrics, forecasting, quantitative diagnosis 
• Waterfall, scaled agile and technology product delivery 
• Perform project estimating, maintaining project metrics, and commercial management 
• Time management, problem solving, use of tools and methodologies, explanation of ideas, meeting management, team collaboration, and proficient handling of client relationships  
• Strong verbal, written and interpersonal communication skills. 

Business Expertise 

• Play a pivotal role in the cultivation of expertise, serves as a technology subject matter expert  
• Play a key role in the development of new strategic solutions (squads), and contributes valuable insights and perspectives to enhance global solutions 

Business Development 

• Supporting the development of new offers that leverage and expand upon Sia Partners global technology, data and AI solutions, partnerships and platforms (e.g. Heka.ai, SIA GPT) 
• Develop strong vendor relations across the local and national market with key vendor technologies including Microsoft, SAP, Snowflake, Oracle and AWS. 
• Providing technical advisory and support with business development activities and sales. 
• Providing sales opportunities through vendor relations and technology based market activation strategies. 

People Management 

• Provide career management to team members, including establishing goals, coaching and evaluation to establish a high-performance team  
• Provide guidance and mentorship to junior team members 
• Support recruitment to select outstanding candidates, and support their successful onboarding into the team 

Delivery 

• Deliver on a range of client assignments, usually as part of an on-site project team (some travel may be required) 
• Manage projects to scope, time and budget; developing and maintaining trusted relationships with key client stakeholders  

Leadership  

• Assist in developing thought leadership and building solutions and methods 
• Contribute to the development of high-quality technical offerings 
• Build on the Sia Partners culture of Excellence, Entrepreneurship, Innovation, Teamwork, Care & Support and Wellbeing within the practice and our people  
• Support internal corporate initiatives 
• Manage team of resources to deliver high-quality work products 
• Apply strategic and critical thinking to develop recommendations that address client challenges 

Specific areas of expertise: 

A proven track record of managing the formulation and delivery of digital transformation, data, AI, IT advisory and/or enterprise technology projects in Financial Services. The ability to lead teams in a project is a critical skill required in our clients projects. 

Desirable experience in one or many of the following: 

• Programme, portfolio and project management 
• Data Privacy / Data Protection 
• Financial Crime / Fraud Technology  
• ESG and Sustainability Technology Delivery 
• KYB/KYC technology and data platform 
• Hyperscaler cloud platform delivery 
• JIRA / Confluence or similar agile tooling experience 

As part of an international and fast-growing community, we are currently recruiting for Managers and Associate Managers within our Financial Services Risk and Regulatory team in Sydney, Australia. As part of the team, you will be part of an entrepreneurial team to combine your passion and experience with the Sia Partners global assets and expertise. 

The ideal candidate will lead the delivery of engagements with existing clients and identify new opportunities within their network of relationships. You will be comfortable leading proposals, engagement management and leading a project team.  

You will be comfortable working with teams in diverse and dynamic environment, solving some of our clients’ most challenging problems. 

Responsibilities

Consulting 

• Lead and deliver projects, including project and team management. Provides support to clients on complex issues or in difficult situations; leads strategic meetings, and shares knowledge and know-how 
• Conduct regulatory compliance review, internal control review, policies and procedures, risk and compliance advisory and other independent assessments as per the regulatory requirements 
• Be hands on and contribute to the successful execution of client projects. 
• Lead project estimating, maintaining project metrics, and commercial management 
• Time management, problem solving, use of tools and methodologies, explanation of ideas, meeting management, team collaboration, and proficient handling of client relationships 

Business Expertise 

• Play a pivotal role in the cultivation of expertise, serves as a subject matter expert and represents Sia Partners 
• Work closely with our other offices and leverage our global network to take part in cross-selling initiatives and widely share our knowledge 
• Play a key role in the development of new strategic solutions (squads), and contributes valuable insights and perspectives to enhance the efficacy of the organization’s strategic decision-making process 

Business Development 

• Use market presence and personal network within the Australia Market to support business development and expand trusted relationships 
• Identify opportunities for new business and lead bid teams to deliver innovative proposals 

People Management 

• Provide career management to team members, including establishing goals, coaching and evaluation to establish a high-performance team  
• Provide guidance and mentorship to junior team members 
• Support recruitment to select outstanding candidates, and support their successful onboarding into the team 

Delivery 

• Deliver on a range of client assignments, usually as part of an on-site project team (some travel may be required) 
• Manage portfolio of work from small to large projects, developing and maintaining trusted relationships with key client stakeholders  

Leadership  

• Assist in developing thought leadership and building solutions and methods 
• Develop exceptional trusted advisor relationships with our clients 
• Contribute to the development of high-quality technical offerings 
• Build on the Sia Partners culture of Excellence, Entrepreneurship, Innovation, Teamwork, Care & Support and Wellbeing within the practice and our people  
• Lead internal corporate initiatives 
• Manage team of resources to deliver high-quality work products 
• Apply strategic and critical thinking to develop recommendations that address client challenges 

Specific areas of expertise: 

Desirable experience in one or many of the following: 

• Non-Financial Risk – Technology risk, operational risk, enterprise risk and /or third party risk management 
• Operational Resilience / Business Continuity Planning 
• Financial Crime / Fraud Risk 
• Client onboarding / KYC / Due Diligence 
• Compliance 
• Data Privacy / Data Protection 
• Climate Risk and Stress Testing 
• ESG and Sustainability 
• AI and Data Analytic usage within Risk and Compliance 
• Familiar with APRA and/or AML/CTF regulations 

The Associate Operations Producer - Programming and Operations works in a team of Producers tasked with the daily media asset management of content on the 9Now platform. 

Join Nine’s programming department to contribute to broadcast and 9Now content strategy while gaining insights into television content and audiences!

The daily responsibilities of this role include but won't be limited to: 

• Uploading and scheduling of VOD series, seasons, episodes & clips 
• Compiling VOD episodes for publish 
• Ensuring metadata quality assurance across all series and episode descriptions
• Using editorial judgement editing thumbnails and carousel slides 
• Scheduling and monitoring live stream events 
• Updating homepage rails and connected TV feeds 
• Escalate issues as they arise with the Technology, Product and the wider Programming & Operations teams. 
• Liaising with internal and external Operations teams to ensure that content is published as scheduled 
• Quality control of VOD, Live and key art assets on the 9Now platform 

Who are we?

Lyka is an Australian founded pet wellness company that’s shaking up an outdated industry and paving the way for happier, healthier pets. Despite medical advancements, animal lifespans are on the decline. Today, the average pet only reaches 37% of their full potential lifespan and statistics have shown us that many suffer from dental disease, cancer, and obesity. Simply put, the status quo is not enough.

As humans, we’ve experienced firsthand the positive impact fresh wholefoods can have on our health and wellbeing, and we believe our furry friends deserve the same. We're on a mission to do just that, starting with nutritionally balanced, wholefood meals delivered direct to doors around Australia. As the world’s most sustainable pet wellness company, we’re putting pets and our planet first — one bowl at a time.

Today, we are proud to share we’ve served almost 30 million meals to puppers and their parents across Australia, and this is just the beginning. Our vision is to create multiple nutritional products, adding disease prevention meals and supplements, and expand into new markets.

Currently, we have a team of 200+ pet-obsessed and we're continuing to grow (yes, looking at you!). These carefully selected people are dedicated to building the next generation of technology and products to help empower pet parents to take control over their pet’s wellbeing.

To date, we have raised over $60M in funding from venture capital investors and pet industry insiders, who believe in our mission and ability to drive change in a stagnant industry, providing nutrition that nourishes puppers from the inside out.

Are you ready to shake things up and give pets the life they deserve? Come join our pack!

Our Mission

The time we share with our pets is being cut short. Despite medical advancements, they’re getting sicker earlier. They’re dying prematurely. The industry has it backwards — prioritising treating symptoms instead of addressing the root cause. That’s where we come in.

At Lyka, we take a preventative, holistic and personalised approach to pet care. We look at the full picture, factoring in the diet, lifestyle and environment of each individual animal.

We don’t stop at symptoms, instead we dig for the root cause. We create nutrition plans unique to each pet, because it’s not just about living longer, but living well too.

Our mission is to double the average lifespan of dogs and cats by 2050.

The Team

Lyka is expanding, and we're in search of a stellar Senior Information Technology Associate to champion our pack's day-to-day IT needs at Lyka's Sydney HQ, while contributing to the development of an efficient internal IT infrastructure.

• Work in a fast-growing start-up, experiencing what goes behind the scenes to sustain hyper-growth for a start-up with a physical product!

• Growth and Development – Lyka is growing extremely quickly, which means you will have the opportunity to experience different challenges every day and progressively acquire more responsibilities as our facility and team expands. We provide an annual L&D budget for you to continue your personal development.

• Work for a sustainability focused company – we care about the health of our dogs and our planet. We’re proud to be Australia’s only carbon-negative and plastic-negative pet company and we’re always looking at ways for us improve sustainability practices.
• Be part of a diverse top talent team, coming from widely different backgrounds and geographies.
• 12 weeks of paid parental leave for primary and secondary carers, along side 2 weeks of miscarriage leave in the first twenty weeks. We also offer 18 paid weeks to both primary and secondary carers if you have been at Lyka for over two years.
• Wellbeing assistance & tools to take care of your mental and physical wellbeing so you can do your best work.
• Flexible working: work from where you get your best work done. We have pet-friendly offices and industrial kitchens in Sydney and Melbourne. Onsite days are required for the beginning.
• Pupper parent support to care for your furry friends – flexible arrangements for new pets, pet-friendly offices, discounts, and financial allowance for dog training & care to help them live their best life!
  

We are committed to building inclusive and diverse teams

Lyka is an equal opportunity employer devoted to providing a working environment that embraces and values diversity and inclusion. We celebrate diversity, are devoted to creating an inclusive environment for all staff and encourage people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at the time of application.

The APJ SC Academy

The Solution Consultant (SC) Academy program offers talented individuals a direct path into what may be the most exciting, challenging and rewarding position in technology sales. An SC works with customers and sales to create technological solutions to critical business needs. To be successful, a Solution Consultant must understand the customer, the technology, and the sales cycle. A great SC will be seen as a trusted advisor by customers and by ServiceNow sales teams.

The SC Academy provides the tools and education to be a successful ServiceNow Solution Consultant. This role includes ServiceNow product and technology training, sales and product demonstration instruction and education in information technology (IT). The program emphasises hands-on learning, mentorship from the best professionals in our organization and a team atmosphere where we rely on each other to learn, grow, and achieve. Upon successful completion, you will have the tools needed to move forward into a successful ServiceNow career.

Our Objective

The SC Academy is an intensive 6-month program designed to equip you with the skills required to be a Solution Consultant. A combination of peer-led enablement, self-guided study and instructor-led training form the basis of your time in the Academy alongside individual and team projects and shadowing of experienced SC’s.

Training areas include:

• ServiceNow Platform and Certification
• ServiceNow Product Lines
• Presentation and Demo Skills
• Value Selling
• Proposal Writing
• Discovery and Objection Handling
• ITIL Foundation Certification

The APJ SC Academy

The Solution Consultant (SC) Academy program offers talented individuals a direct path into what may be the most exciting, challenging and rewarding position in technology sales. An SC works with customers and sales to create technological solutions to critical business needs. To be successful, a Solution Consultant must understand the customer, the technology, and the sales cycle. A great SC will be seen as a trusted advisor by customers and by ServiceNow sales teams.

The SC Academy provides the tools and education to be a successful ServiceNow Solution Consultant. This role includes ServiceNow product and technology training, sales and product demonstration instruction and education in information technology (IT). The program emphasises hands-on learning, mentorship from the best professionals in our organization and a team atmosphere where we rely on each other to learn, grow, and achieve. Upon successful completion, you will have the tools needed to move forward into a successful ServiceNow career.

Our Objective

The SC Academy is an intensive 6-month program designed to equip you with the skills required to be a Solution Consultant. A combination of peer-led enablement, self-guided study and instructor-led training form the basis of your time in the Academy alongside individual and team projects and shadowing of experienced SC’s.

Training areas include:

• ServiceNow Platform and Certification
• ServiceNow Product Lines
• Presentation and Demo Skills
• Value Selling
• Proposal Writing
• Discovery and Objection Handling
• ITIL Foundation Certification

AECOM is growing their dynamic Water Infrastructure team in Sydney and are seeking an influential, collaborative and vibrant Mechanical Engineer to join our team at the Associate Director level.

The successful candidate will help drive the implementation of AECOM’s Australia/New Zealand (ANZ) Water Strategy.

This is a career-defining opportunity for a driven professional to play an instrumental role in the continued growth of our water-related service offering across the NSW/ACT (NAC) water market sector, and the wider ANZ region.

What will a day in this role look like:

• You will have the opportunity to get involved in managing and completing projects from inception, including involvement in the bidding phase, concept design, detailed design, tendering, and construction phase support.
• Ensure all quality assurance processes are followed, delivering on time and within budget for projects in planning, design and/or construction support.
• Build and maintain strong relationships working with various clients across a range of sectors.
• You will guide and mentor junior engineers and designers, contributing to the growth of our talent pipeline.