Being led by the Event Associate Manager, our Event & Hospitality Assistants support all experience and event requests. This position can expect direct interaction with employees, executives, customers, and partners, and will work closely with the entire hospitality team to deliver best in class experiences that are uniquely memorable at our Partners new global campus located in Circular Quay, Sydney.

In this position it will be critical to own events from beginning to end ensuring all events are “next level” while following logistical procedures, checking that all factors are accounted for, aligning, and collaborating with multiple departments, vendors, contractors, and agencies. In addition, the role is key to operational excellence for the holistic workplace experience driving the “happy to help” spirit across all areas and touch points.

Our partner is the global leader in customer relationship management, empowering companies to connect with their customers in new and innovative ways.

Join us and be part of a diverse and inclusive culture that celebrates success and values creativity and collaboration.

Key accountabilities will include, but not be limited to -

• Strong customer service and executive interaction experience
• Ability to multitask many events and projects at one time  
• Organise logistics, from beginning to end, for customer facing meetings, company-wide events, and IBP programs
• Pre, onsite and post event logistic management to ensure corresponding policies with supporting documents for each event if and when required.
• Co-manage event intake forms, correspondence with IBPs and management of ticketing queue including assigned tickets

Being led by the Event Associate Manager, our Event & Hospitality Assistants support all experience and event requests. This position can expect direct interaction with employees, executives, customers, and partners, and will work closely with the entire hospitality team to deliver best in class experiences that are uniquely memorable at our Partners new global campus located in Circular Quay, Sydney.

In this position it will be critical to own events from beginning to end ensuring all events are “next level” while following logistical procedures, checking that all factors are accounted for, aligning, and collaborating with multiple departments, vendors, contractors, and agencies. In addition, the role is key to operational excellence for the holistic workplace experience driving the “happy to help” spirit across all areas and touch points.

Our partner is the global leader in customer relationship management, empowering companies to connect with their customers in new and innovative ways.

Join us and be part of a diverse and inclusive culture that celebrates success and values creativity and collaboration.

Key accountabilities will include, but not be limited to -

• Strong customer service and executive interaction experience
• Ability to multitask many events and projects at one time  
• Organise logistics, from beginning to end, for customer facing meetings, company-wide events, and IBP programs
• Pre, onsite and post event logistic management to ensure corresponding policies with supporting documents for each event if and when required.
• Co-manage event intake forms, correspondence with IBPs and management of ticketing queue including assigned tickets

Want to kick-start your career? Join our outstanding retail team as a Store Assistant at ALDI! No retail know-how needed. We're looking for people with a positive attitude, a strong work ethic, and a willingness to learn!

Our stores are open every day, including weekends and holidays – there's never a dull moment with plenty of variety. We do supermarkets a bit differently, you’ll get to experience all areas of the store rather than just be in one area, giving you lots of variety.

Store Assistants are the backbone of our retail stores and keep our stores running by:

• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Being an expert in stock handling by making sure our products are in date and listed at the right price
• Creating eye-catching displays of our ALDI special buys
• Keeping the store tidy, organised and looking great

As a Research analyst, you will have an opportunity to study and build expertise across all FMCG / Corporate industries that range from daily household necessities, latest developments in consumer electronics, beauty and personal care, food, drinks and retail banking services. As you continue to build your expertise in various consumer trends research, you will have an opportunity to select your areas of industry expertise, project or people management and work with respective heads of industries and wider global teams to further research agenda, excel in Passport analytics tools such as Industry Forecast Model, strengthen client relationship, and provide country/regional/global strategic analysis through Passport content and PR work. Our global coverage generates endless trends available for an analyst to leverage in building expertise and a personal brand.

What does the position offer?

• The opportunity to work on dynamic industries and across the larger team vertical

• Engage with major players in FMCG industries and beyond

• Opportunity to build a personal brand in fast-moving, active industries

• Possibility to select own career path in commercial, project or people management areas.

• Bachelor’s Degree in Economics, Marketing / Business or Engineering.

• At least 1-2 years of research experience on industries or products

• The ability to work independently and under pressure to tight deadlines

• Strong numeracy essential, with an ability to interpret, analyse and present statistics in an interesting way

• Good report writing skills

• Excellent command of both written and spoken English

• A confident manner and strong communication skills, both oral and written

The Opportunity

This is your opportunity to bring your amazing skills and experience, to be part of delivering Financial Advice services to our customers.

An Advice Assistant listens and understands the kind of financial advice customers are seeking, and matches them with the most appropriate Financial Planner.

To do this successfully you will:

• Provide excellent customer engagement through contacting prospective customers, leading the referral process and assisting with customer queries over the phone
• Collaborate with different parts of the business to support business initiatives
• Work across teams to deliver consistent processes and support the delivery of targets / SLAs
• Build your knowledge of the Advice industry, legislative changes and attend professional development and compliance training sessions
• Be curious and interested to continuously grow your knowledge and learning
• Work autonomously at times as well as collaboratively
• Have the ability to work a flexible schedule with altering start/finish times

Successful applications will demonstrate:

• Previous experience working in a call centre / client facing role
• Experience within the insurance or financial services industries is highly desireable
• Strong communication skills both written and verbal
• Well developed rapport building and customer engagement skills
• Strong organisational and time management skills
• Well developed skills in MS Office Suite including Excel, Word, Powerpoint and Teams

Why choose AIA:

At AIA, we’ve made a promise to help people live healthier, longer, better lives. And it starts with our own people.

• Access our training and development to build on your current skills

• Career development through internal mobility opportunities

• Work for a business helping millions of Australians and make a difference to someone’s life every day

• Access additional leave days a year to recharge and refresh yourself

• Enjoy wonderful Health and Wellbeing initiatives that support you

• Work with supportive and inclusive managers

• Flexible working arrangements

At AIA, we support each other to enjoy happier, healthier lives. To rest and enjoy time with our family and friends, our offices will be closed over the festive period.

Applications received after Friday, 22 December 2023 will be reviewed upon our return in the week commencing Monday, 8 January 2024. We aim to be in contact soon after this date to provide you with an update, and we appreciate your patience during this time.

We wish you a wonderful festive season.

AIA is different. Are you?

Koala's mission is: Better furniture experiences, designed with the World in mind. Combining customer-centric products, a world-class technology and fulfillment platform, incredible customer service and social good; we are changing the way people buy and enjoy furniture to create happier, healthier habitats.

Why we have this role @ Koala

We are looking for a Product Assistant for Textile Development to work across the broad range of products at Koala. You will help us launch products that continue to surprise and delight our customers around the world. Are you ready to take on the career opportunity of a lifetime?

As the Product Assistant for Textile Development you will…

• Step into the role with a deep understanding of upholstery and soft furnishings textiles.
• Be accountable for professional and long term relationships with suppliers.
• Develop a deep understanding of your supplier’s capabilities (e.g. materials, costs, lead times), to ensure alignment with current and future business needs.
• Coordinate all aspects of textile sampling and ensure adherence to sample budgets, arrange supplier payments, and coordinate sample shipping. 
• Be responsible for sample and bulk production ordering and tracking.
• Coordinate and lead sample development reviews.

• Take ownership of the timeline by influencing key stakeholders across teams throughout the development cycle to ensure all products remain on track to brief and timelines.

• Drive profitability by negotiating the best prices for new textile developments.
• Work closely with suppliers to develop products that meet our sustainability goals.  
• Be responsible for ordering  test samples and submitting to 3rd party test facilities.
• Work alongside the QC team with regards managing supplier due diligence and product quality expectations.

What you will bring to the role…

• 2-3 years experience in the upholstery textiles industry.
• The drive and energy to operate in a fast paced and dynamic environment.
• Ability to understand the big picture and prioritise competing considerations.
• Ability to take and execute decisions, with a solid sense of accountability and initiative.
• High-level attention to detail.
• Strong stakeholder management skills.
• Good communication skills in English, both verbal and written, with the ability to communicate clearly and in a simple way.

Treehouse Perks and Privileges…

Koala is only great when its employees are happy — and we’re one happy bunch! 

• WFB/Hybrid working - We’re mixing it up with a couple of days back in the Alexandria Treehouse (office) and work from bed/home (WFB); we want you to do your best work the way that works for you, including from anywhere on the globe (T&Cs apply)!
• Take a break - Generous time off - volunteer, parental, Koala life leave and more to help keep your work-life balance, balanced. 
• Tuesday lunches, Monthly barbies, socials and stocked kitchen - With an emphasis on healthy, local and organic produce.
• Pet-friendly - The Koala Treehouse is as pet-friendly as they get!
• Surprise & delight - The two-word combo at the core of everything we do. All Koalas can expect to enjoy free Koala products with ‘mates rates’ for your friends and fam. 
• Support & wellbeing - Our employee experience respects and embraces all families, formed, found and evolving. You’ll have access to our Employee Assistance Program, which includes unlimited sessions for financial, work, relationship, family or wellbeing support.
• Accelerate your career - via our Learning Management platform Juno, as well as individual and team growth budgets and dedicated days. 
• Short and long-term incentive plans ensure you benefit as Koala succeeds!  
• Community & connection - We believe that simply doing ‘no harm’ isn’t good enough  So, how are we doing our part? BCorp Certified, WWF Partnership, volunteer days, a member of SoftLanding,  1% and so much more.
• All in all, the Koala Kommunity is a great place to hang out and belong to!

Koalities we look for…

At Koala, we do things a little differently and we don’t shy away from the fact that we expect a lot from our employees! We are ambitious. We are curious. We are selfless. We want you to challenge expectations, always look to make a difference and give us something different from the norm. We want people that bring great energy, that have a long-game focus and are always trying to find new angles and approaches to the way we work. We're a team full of entrepreneurial spirit and have a relentless focus on 'what's next' but while always reviewing 'what's been done' and learning, growing and adapting. We're confident, but NEVER arrogant and we adapt to change like Steve Smith under a short ball.  Honesty and empathy drive everything we do, as well as a total focus on exceeding our customers’ expectations. So if you feel like this could be you... well what the bloody hell are you waiting for? Drop us a line, and let's see what you've got! ;)

There’s no such thing as a ‘perfect’ candidate, Koala is a place where everyone has opportunity. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day. We’re an equal opportunity employer, and recognize that a diverse workforce is crucial to our success as a business.

To read more, check out our careers page or the great work we do with Work180.

Join the team redefining how the world experiences design.

Hey, g'day, mabuhay, kia ora, 你好, hallo, vítejte!

Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.

Where and how you can work

Our flagship campus is in Sydney. We also have a campus in Melbourne and co-working spaces in Brisbane, Perth and Adelaide. But you have choice in where and how you work. That means if you want to do your thing in the office (if you're near one), at home or a bit of both, it's up to you.

What you’d be doing in this role

As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve.

At the moment, this role is focused on:

• Inspiring interest in deeply understanding our APAC customers,  what motivates them to use our product and how to build experiences that drive higher satisfaction, ongoing engagement, and retention.
• Understanding our broader APAC market and competitor landscape, our brand territory and positioning, honing our audience propositions and working with our product, performance, social media, community, and brand marketing teams to develop test, and measure our brand health, campaign strategy, and plans.
• Developing core frameworks, methodologies, databases, and reporting solutions to support internal decision making and answer critical business questions. Maximising the power of Canva’s data and systems, in combination with qualitative and quantitative research, to generate hypotheses, plan and deliver high-impact research.
• Producing highly actionable and authoritative insights that impact our growth initiatives and Marketing strategy while balancing business requirements.

You're probably a match if

• You have proven experience in market research and insights roles leading quantitative and qualitative primary research that delivers business results.
• You are innovator who is willing to roll up the sleeves and get into the weeds.
• You are highly collaborative, effective partner who can influence through sensible, thoughtful communication and execution.
• You have extraordinary communication and storytelling skills with experience across all levels; skilled at addressing both large and small audiences across multiple leadership levels and functions.
• You’re able to break down complex topics into simple solutions, ideas, and actionable outcomes.
• You have experience influencing and earning the trust of senior collaborators and moving business teams to take action.
• You possess proven experience in end-to-end research and user-centered design methods.
• You have deep domain expertise for Market Research & Insights with a mix of Qualitative & Quantitative Research Experience + Media Effectiveness.
• You have a deep knowledge and experience of conducting research across all markets in APAC.

About the team

This role is part of the Global Marketing Research & Data team. We are a team of Market Researchers, Data Analysts and Data Scientists who exist to deliver a high quality, deep and rich understanding of our markets, our competitors, our marketing and and our users. We deliver unrivalled insight into the business to ensure that we are making the right decisions at the right time.

Other stuff to know

We make hiring decisions to engage contractors based on your experience, skills and passion. When you signify interest in the Project, please tell us the pronouns you use and any reasonable adjustments you may need during the contractor-accreditation interview process.

Please note that contractor-accreditation meetings are conducted virtually.

Check out lifeatcanva.com for more info.

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