Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

As a Desktop Support Team Lead, you will be responsible leading a team of end user services engineers within the IT Outsourcing group to ensure best practice support methodology is practiced, technical experience leveraged and customer outcomes are delivered driving high levels of customer satisfaction. The Desktop Support Team Lead is expected to manage the day-to-day customer related operations of the Onsite End User Services Support group.

This role is based in Adelaide. Due to customer requirements we will require either Australian Citizenship to be eligible, no visa sponsorships for this position.

What you’ll do

At the moment, as Desktop Support Team Lead you will be focused on:

• Being the single point of contact for all EUS related issues and escalations for all stakeholders
• Ensure all escalations are addressed with effective communication back to the relevant stakeholder and associated parties
• emerging relevant technologies and the possible application of these technologies to the client base and Datacom.
• Assist in Problem Management when required delegating as appropriate.
• Support the Service Delivery community in Continual Service Improvement Initiatives
• Manage call management system queues to ensure tickets are assigned and
• Mentor and coach staff members on customer related issues Promote a positive culture within the team
• Ensure operational performance of the team delivers a high level of customer satisfaction.
• Demonstrate a strong managerial and leadership style.
• Ensure staff are clear on expectations and performance requirements.
• Ensure the Operations Manager (EUS) is aware of noncompliance issues and performance anomalies.
• Ensure all staffs adherence to the breached call reporting policy
• Track and record expenses for EUS team staff members
• Ensure staff enter timesheets in line with Datacom process

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

Required experience:

• Hardware and peripherals i.e. laptops, notebooks, workstations desktop PC's, printers, media and audio-visual equipment BYOD and mobility
• Active Directory, Microsoft Exchange, SCCM, End-Point Imaging, and experience in SOE creation and maintenance
• Desktop and software applications i.e. Operating Systems (Windows 7 through 10 and), Microsoft Office 2007 through 365, Antivirus software and systems

Nice to have:

• You will bring excellent verbal and written communication and have the ability to articulate technical information to the target audience. Your professional customer service will be second to none, and you will have the ability to work autonomously with excellent time management

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

As a Desktop Support Team Lead, you will be responsible leading a team of end user services engineers within the IT Outsourcing group to ensure best practice support methodology is practiced, technical experience leveraged and customer outcomes are delivered driving high levels of customer satisfaction. The Desktop Support Team Lead is expected to manage the day-to-day customer related operations of the Onsite End User Services Support group.

This role is based in Perth. Due to customer requirements we will require either Australian Citizenship to be eligible, no visa sponsorships for this position.

What you’ll do

At the moment, as Desktop Support Team Lead you will be focused on:

• Being the single point of contact for all EUS related issues and escalations for all stakeholders
• Ensure all escalations are addressed with effective communication back to the relevant stakeholder and associated parties
• emerging relevant technologies and the possible application of these technologies to the client base and Datacom.
• Assist in Problem Management when required delegating as appropriate.
• Support the Service Delivery community in Continual Service Improvement Initiatives
• Manage call management system queues to ensure tickets are assigned and
• Mentor and coach staff members on customer related issues Promote a positive culture within the team
• Ensure operational performance of the team delivers a high level of customer satisfaction.
• Demonstrate a strong managerial and leadership style.
• Ensure staff are clear on expectations and performance requirements.
• Ensure the Operations Manager (EUS) is aware of noncompliance issues and performance anomalies.
• Ensure all staffs adherence to the breached call reporting policy
• Track and record expenses for EUS team staff members
• Ensure staff enter timesheets in line with Datacom process

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

Required experience:

• Hardware and peripherals i.e. laptops, notebooks, workstations desktop PC's, printers, media and audio-visual equipment BYOD and mobility
• Active Directory, Microsoft Exchange, SCCM, End-Point Imaging, and experience in SOE creation and maintenance
• Desktop and software applications i.e. Operating Systems (Windows 7 through 10 and), Microsoft Office 2007 through 365, Antivirus software and systems

Nice to have:

• You will bring excellent verbal and written communication and have the ability to articulate technical information to the target audience. Your professional customer service will be second to none, and you will have the ability to work autonomously with excellent time management

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

We are currently seeking a passionate and skilled physiotherapist with a special interest in women's health and expertise in clinical Pilates to join dynamic team in Willoughby, Sydney. This is an exciting opportunity for a dedicated professional who is committed to providing high-quality care to patients of all ages and backgrounds.

Key Responsibilities:

• Conducting assessments and developing individualized treatment plans for patients with women's health concerns, including pelvic floor dysfunction, prenatal and postnatal care, and musculoskeletal issues related to pregnancy and childbirth.
• Providing evidence-based physiotherapy interventions, including manual therapy, exercise prescription, and education, to promote optimal health and function.
• Delivering group and individual clinical Pilates sessions to help clients improve strength, flexibility, and overall fitness while addressing specific rehabilitation goals.
• Collaborating with multidisciplinary healthcare teams to ensure comprehensive and coordinated care for patients.
• Maintaining accurate and thorough clinical records, including treatment notes and progress reports.

• Bachelor's or Master's degree in Physiotherapy from a recognized institution.
• Current registration with the Australian Health Practitioner Regulation Agency (AHPRA).
• Minimum of 2 years of clinical experience as a physiotherapist, with a focus on women's health.
• Certification or extensive experience in clinical Pilates instruction.
• Strong communication and interpersonal skills, with the ability to build rapport with patients and colleagues.
• Commitment to ongoing professional development and evidence-based practice.
• Eligibility to work in Australia.

• Support to obtain clinical Pilates qualification  
• Modern spacious clinic with large Pilates studio 
• Fun, friendly and supportive team environment – it is a great opportunity to work with an established caseload and also build your client list 
• Access to online educational webinars run by a huge network of health professionals across Australia on a variety of hot topics 
• Full-time/part-time salary or contractor opportunities
• Career development opportunities
• Annual CPD allowance 
• Close to shops and public transport 
• Affiliated with multiple semi-elite sporting teams 

If you are a motivated physiotherapist who is passionate about women's health and clinical Pilates, we encourage you to apply for this rewarding opportunity. For more information you can reach out to Anna at [email protected]

As a result of a significant project pipeline, AECOM's Western Australian Resource and Industry Business Line has an opportunity for a Lead Mechanical Engineer, Materials Handling. to support the successful completion of projects across Western Australia, Australia and Globally.

Working as part of a dynamic, consulting environment, you will have the opportunity to work on a range of projects within Mining and associated Industries, such as surface, underground mine operations and within Iron Ore, Alumina, Gold, Manganese Ore etc.

Our team of industry experts and network of technical specialists will support the development of your technical and project management capabilities, giving you the opportunity to support project delivery to a broad range of clients and industry sectors. Working across mining, minerals processing, chemicals and defence will give you a broad exposure and help build your career.  

What will a day in this role look like?

• Consulting with Tier 1 Mining clients with a particular focus on mining infrastructure, materials handling and surface non-process infrastructure for brownfield and greenfield assets (specifically crushing, screening, bulk materials handling, pumping & piping networks and water facilities)
• As a Lead Mechanical Engineer, you will provide study management and technical leadership across the team
• Act as focal point for the client and the AECOM Design Team 
• Use your experience as a Technical Specialist to deliver technical outcomes and leadership to the Project Team