About Cars24

At Cars24, we don’t just embrace diversity—we celebrate and support it to create a stronger, more inclusive environment for our employees and customers.

CARS24 is a leading global e-commerce platform for used vehicles, with over US$1 billion in sales. Founded in India, where we are the largest player in the market—ten times the size of our nearest competitor—we have raised over US$400 million in funding and achieved a billion-dollar valuation. For 2024, our focus markets include Australia, Dubai, and Saudi Arabia.

Imagine an Amazon-like experience for cars, where you can search, purchase, secure financing, and schedule delivery—all online. Your car arrives at your doorstep, and you have the freedom to either love it or return it at no cost. Every vehicle undergoes a 300-point inspection and comes with a 3-month warranty. Because we own our cars, we stand behind their quality. Our top priority is to deliver an exceptional customer experience and make car buying a joyful and hassle-free process.

We are currently seeking a passionate and driven customer experience lead to join our team in Sydney. If you’re motivated to grow within an expanding international business and help us build our brand, we’d love to hear from you.

About the role

Are you passionate about creating exceptional customer experiences? Join our fast-growing team as we revolutionise how cars are bought and sold in Australia! We’re looking for individuals who genuinely put the customer first.

• In this role, you will manage the entire post-sale and post-delivery experience, acting as the single point of contact for our customers. Your responsibilities will include handling documentation, finance clearances, registration, car handovers, and addressing any post-sale queries or issues.
• You’ll lead a small, dynamic team of two remote, customer-focused professionals who share your passion for delivering top-notch service. Together, you’ll ensure a seamless experience for every customer.
• You’ll manage customer feedback and reviews while working closely with key stakeholders to continuously enhance our service.

Responsibilities

• Be the face and voice of Cars24 for our customers, delivering an exceptional experience every time. With your warm attitude, outstanding communication skills, and professional demeanour, you’ll not only meet but exceed customer expectations—leaving them excited to share their Cars24 experience with others.
• Build strong trust with customers by being responsive, reliable, and proactive in resolving issues on the spot. No challenge is too big for you.
• Lead a small, motivated team of two (remote), who will support you in delivering top-tier service. 
• Collaborate closely with the customer operations team to ensure every car is perfectly prepared for delivery and that all necessary paperwork is completed seamlessly, with minimal hassle.
• You’ll also gain expertise in explaining car features to customers—don’t worry, we’ll provide all the training you need.
• As we grow, you’ll play a key role in shaping and refining customer-facing processes in this exciting new venture—we’re building the playbook together.
• Your success will be measured by one key factor: customer satisfaction.

• Exceptional communication skills.
• 3-4 years of customer service experience in a retail environment, where you consistently engaged with customers.
• A customer-first mindset—you take pride in being the customer's voice within the organisation, and nothing short of 100% satisfaction meets your standards.
• A collaborative team player, eager to break new ground and be part of a team that’s transforming the way cars are bought and sold in Australia.
• You understand the ups and downs of start-up life and are excited to join the journey, ready to take on tasks as needed.
• A self-starter who thrives in autonomy—you own your role, act with minimal direction, and have the tenacity to help take us from start-up to scale-up.
• A creative problem-solver, unafraid to work beyond the usual expectations and processes, always seeking solutions that enhance the customer experience.

• Competitive Salary
• Great Employee Benefits
• Career Progression
• Employee Assist Program
• Growth Opportunities: As a fast-growing business, we provide numerous opportunities for career advancement and personal development.
  

Exceptional Team & Network: You’ll be surrounded by amazing, like-minded people. We maintain high standards for everyone who joins our team, ensuring you’re part of a fun, energetic group with a "can-do" attitude.

About frank green

frank green isn’t a person, it’s a philosophy. We are frank about living green.

Our purpose is to stop single-use plastics. So, we create beautifully designed, functional, and innovative sustainable products that fit into your life, that you love to use and reuse, over and over again. Because we want to give people around the world the power and desire to make easy, sustainable change.

Your New Role

As the Performance Marketing Lead, you’ll drive the digital marketing strategy, ensuring we reach the right customers, maximise our ROI, and accelerate business growth. You’ll take the lead in managing multi-channel campaigns across paid search, social, display, and affiliate marketing, using data to refine and optimise performance. Reporting to senior leadership, your insights will shape how we achieve key metrics and propel us forward.

You'll be hands-on, guiding the execution of our campaigns while keeping an eye on industry trends and identifying fresh opportunities for growth. If you thrive in a fast-paced, data-driven environment and love a challenge, this is your opportunity to make a big impact.

Your Day to Day

• Lead performance marketing strategies across multiple digital platforms
• Manage and optimise paid media campaigns to drive high-quality traffic
• Analyse and report on campaign performance, using insights to refine strategies
• Drive A/B testing to enhance ad creative, targeting, and conversion rates
• Collaborate with internal teams to align campaigns with business goals
• Stay ahead of digital marketing trends and explore new growth opportunities
• Oversee budget allocation to maximise campaign effectiveness
• Work with external agencies and platforms to ensure seamless execution

What You Need

• Deep expertise in paid search, social media, display, and affiliate marketing
• Proficiency in digital marketing platforms (e.g., Google Ads, Facebook Ads Manager)
• Exceptional analytical skills to interpret data and translate it into strategy
• Experience with A/B testing and iterative marketing practices
• Strong organisational skills and the ability to manage multiple campaigns
• Knowledge of SEO and broader digital marketing principles is a plus

The Perks

• Dog friendly offices.
• Staff discount on frank green products.
• Personal learning & development budget.
• A real opportunity to have an impact on a global brand.
• Celebration birthday day off as paid leave.
• Plenty of autonomy and opportunity to grow.
• Generous parental leave.
• Hybrid work environment.
• Fun and inclusive staff events and celebrations.

Our Culture:

At frank green, we strongly believe in diversity and inclusion, and we make sure that our people feel welcome and our culture incorporates everyone's perspectives and experience.

We're creative, pragmatic and driven by the pursuit of “anything is possible”, but there's enjoyment in every meeting because we thoroughly enjoy the work we do and the impact it has. We're constantly growing, learning, adapting, and trying new things.

To Apply

This role is for someone who thrives in a fast-paced, entrepreneurial environment, where every day brings new challenges and opportunities. If this sounds like you, hit APPLY NOW and we'll be in touch.

About Us

At Spacetalk, we’re on a mission to keep families connected and safe through innovative technology. As a leading player in the market, we provide cutting-edge products like the Spacetalk App, kids' and seniors' smartwatches, AI analytics, and mobile connectivity solutions. We're at the forefront of family safety tech, and we’re entering an exciting new growth phase.

About the Role

Spacetalk is on a mission to ensure family safety by creating an ecosystem of innovative products that bring freedom and peace of mind. Our flagship products, led by the Spacetalk App, connect through mobile and are supported by the #1 selling kids smartwatch and seniors MPers smartwatch. We’re committed to making a difference in family safety and freedom, and with big ambitions for e-commerce growth, we’re looking for driven individuals to join our journey. 

As our eCommerce Acquisition Lead, you will play a key role in transforming data-driven insights into successful strategies that drive customer acquisition and enhance our online presence. You will be responsible for executing campaigns across multiple digital channels, optimising performance, and continuously refining our customer journey to boost conversions and ROI. Collaborating closely with marketing, product, and tech teams, you’ll ensure alignment across goals and opportunities while staying ahead of e-commerce trends and technologies. 

 Key Responsibilities: 

• Design and implement innovative acquisition campaigns to drive traffic and conversions across digital platforms. 

• Evaluate campaign performance through data analytics, making informed adjustments to maximize ROI. 

• Work with cross-functional teams to leverage opportunities and align on business objectives. 

• Develop SEO strategies to enhance organic search visibility and increase traffic. 

• Create and manage acquisition budgets to ensure resources are allocated for maximum impact. 

• Conduct A/B testing to refine strategies and improve the customer journey from awareness to conversion. 

• Plan, implement, and report on campaign performance using various tech platforms. 

• Keep up with e-commerce trends and implement best practices to stay competitive in the industry. 

We’re looking for a data-driven strategist who thrives in fast-paced environments and has a proven track record in eCommerce growth. You’ll bring a creative mindset, strong analytical skills, and the ability to think outside the box. If you’re passionate about digital marketing, can drive results, and are eager to collaborate across departments, this role is for you. 

What You’ll Bring: 

• 5+ years in e-commerce marketing or digital acquisition, with a proven track record of driving growth. 

• Strong proficiency in tools like Google Analytics and SEMrush to drive actionable insights. 

• Ability to develop innovative, outside-the-box strategies that resonate with our audience. 

• Excellent communication and collaboration skills across teams and departments. 

• Familiarity with digital marketing platforms, CRM tools, and SEO best practices. 

• Competitive salary with performance-based incentives. 
• Progressive leave policies, including paid parental leave, community service leave, and birthday leave. 
• Flexible working environment with a hybrid model of remote work and office presence. 
• The chance to join a dynamic, fast-paced startup culture and play a pivotal role in Spacetalk’s international growth. 
• Career progression opportunities as Spacetalk continues to scale. 

 Why Join Us? 

At Spacetalk, you’ll have the opportunity to work on groundbreaking products that make a real difference in people’s lives. As a member of our forward-thinking team, you’ll collaborate with top talent, use cutting-edge technologies, and help shape the future of e-commerce. If you’re ready to drive growth and make an impact, we want to hear from you! 

Since Vulcan was founded in 1995, we have become Australasia’s highest performing metals distributor and processor. Our sustained growth is the product of superior service and dedication to continuously improving to every facet of our business.

At Vulcan, we believe that being a diverse and inclusive workplace makes us better in every way. We are proud to have a diverse team from over 70 different countries and more than 90 different ethnicities from across our sites.

Come and join us at our Vulcan site in Smithfield, we would love to have you.

What you will be responsible for:

• Lead and manage 3 shipping team members, assigning tasks, monitoring performance, and ensure targets are met
• Provide coaching, mentoring, training and performance feedback to team members
• Foster a collaborative and productive work environment, encouraging teamwork and continuous improvement
• Co-ordinate and oversee all logistics and shipping activities including reporting
• Ensure timely and accurate despatch of products, and communicating effectively where required due to delays
• Analyse logistics and shipping processes to identify areas for improvement in efficiency, cost reduction, and service quality.
• Develop and implement contingency plans to address unexpected challenges to minimize impact on Vulcan’s operations
• Monitor key performance indicators such as shipping and documentation accuracy, and lead times, identifying potential risks and possible solutions
• Ensure supplier evaluations are complete
• Track and analyse data related to logistics and shipping operations, providing reports on performance, costs and opportunities for improvement.

• Strong leadership and team management skills
• Experience in logistics/shipping and/or supply chain
• Effective communication and interpersonal skills with the ability to collaborate across departments and Divisions
• Out of the box thinker with the ability to problem solve
• Attention to detail
• Customer Focused
• Computer literacy, proficiency with MS Office, especially Outlook and Excel
• Highly developed time management, organisational and numerical skills
• Ability to set priorities, monitor workflow and improve efficiency of work practices
• Strong negotiation and influencing skills  
• An ability to build rapport with suppliers and maintain relationships

• Professional but relaxed company culture
• Generous parental leave policy
• Employee Assistance Programme

If the above sounds like you, please submit your details through the application form and we’ll be in touch ASAP. We’d love to hear from you!

Please note you must either be residing in Australia or hold a current relevant work visa to be considered for this role.