Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

The Capacity and Availability Manager is responsible for the operation and improvement the Capacity and Availability Management process so that managed services and infrastructure can deliver the agreed capacity and performance targets in a cost effective and timely manner.

The Capacity and Availability Manager acts as the central point for all capacity and performance related activities between the customer, operational and project teams to is to act as the process subject matter expert ensuring systems have sufficient capacity to deliver client business needs without waste.

Our offices are based in Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!

Due to client requirements, to be eligible for this role you must be an Australian Citizen and be able to obtain an AGSVA Baseline clearance. 

What you’ll do

At the moment, as Capacity and Availability Manager you will be focused on:

• Defines and implements Availability Management policies, processes, tools and procedures
• Work with customers to obtain and understand demand requirements and patterns of business activity
• Manage an ongoing program with the client and delivery teams to identify and implement service improvement initiatives.
• Identify efficiencies that can be implemented to reduce the cost of delivering services without compromising the quality-of-service levels
• Monitor and track delivery of services against relevant SLA’s.
• Build strong relationships and develop a sound understanding of the client’s business needs, demand requirements and patterns of business activity
• Escalate risks discovered in, or affecting, the Availability Management service

• End to end ownership and management of internal and third-party suppliers to ensure successful outcomes.

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

Required experience:

• Previous experience working as a Capacity and Availability Manager within a large complex multi-vendor environment

• Experience working in an ITIL aligned environment
• Broad understanding of technical concepts and frameworks

Nice to have:

• Ideally prior experience as a Capacity and Availability Manager in an IT Managed Services environment
  
  

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

Are you a Links and Outreach Manager wanting a change? Or an experienced Senior Links and Outreach Professional looking for a step up?

Want to join Australia’s largest and fastest growing independent agency, where your success and achievements will be recognised and rewarded?

This is your chance to be part of an award winning agency, where everything you do will impact the growth and success of the business, locally and globally.

Due to our exponential growth, we are looking for an experienced Link Builder and Outreach Manager to be an integral part of our SEO team.

Responsibilities, but not limited to:

• Lead all aspects of the link building process: briefing (internal & external), execution, quality checks, escalation management (where necessary)
• Monitor and optimise associated costs for all link building products, utilising negotiation skills and innovating new product opportunities to achieve company goals
• Review key subsets of clients monthly to reshape link strategy and approach, in line with company goals of cost management and client success.
• In 6 months, review our offering inline with the broader market, conduct a SWOT to identify future opportunities.
• Brainstorm with team members to develop new ideas for link building
• Vendor relationship management

• 3-4 years’ experience in a similar role.
• Digital Marketing Agency experience is advantageous
• Strong experience in Project Management & Digital PR
• Sound understanding of SEO principles
• Experience in end to end process management - briefing/reviewing/proofing
• Hands-on, and are comfortable in driving both offsite strategy and day-to-day management of link building process
• Experience in budget management
• Proactive, can-do attitude, problem-solver 
• People-oriented, works well in a tight-knit team 
• Strong organisational skills
• Great communicator
• Proactive and innovative

• Birthday leave to celebrate your special day

Job Title: Partnership Manager 
Location: Macquarie Park, Sydney, NSW, Australia – hybrid (in-person & remote)
Job Type: Full-time 

Reporting: To the CEO 

About Us:
Step into one of the most exciting and fastest-growing sectors in the economy with ShiftCare! As the market leader in Australia, we're transforming care management for home care, disability, aged care and healthcare providers. Our innovative platform simplifies scheduling, client management, billing, and compliance, empowering care professionals to deliver exceptional care.  

Key Responsibilities:

• Develop and execute strategies to build and maintain strong partnerships with key industry stakeholders across Australia, USA and Canada
• Identify, Target, Prioritise and pursue new partnership opportunities to expand ShiftCare’s reach and influence.
• Manage the partners' webinar pipeline, ensuring successful planning and execution of events.
• Identify and facilitate collaboration opportunities, including social, webinars, ebooks, blogs, whitepapers, and event participation.
• Oversee and manage the partnership referral program, including tracking and reporting performance.
• Collaborate with internal teams to align partnership goals with ShiftCare’s strategy.
• Monitor partnership performance and provide regular updates and insights to the CEO.

Skills & Experience:

• Minimum of 5 years of sales experience or proven expertise in partnership management.
• Demonstrated track record of meeting or exceeding sales targets through successful partnerships and business development
• Proven ability to drive sales through strategic partnerships, including a strong understanding of sales pipelines, lead generation, and conversion strategies
• Excellent communication, negotiation, and presentation skills.
• Familiarity with the healthcare sector is advantageous

Join Us:
This is your chance to make a significant impact in a booming sector and drive success through effective partnership management. Make your mark with ShiftCare!

The role: 

We’re on the lookout for our first Product Manager, reporting directly to the General Manager. 

The role will be instrumental in keeping TransVirtual at the forefront of the logistics SaaS space in ANZ whilst helping us develop and deliver solutions to support our growth in North America and beyond. 

About you 

The perfect person for this role is a commercial orientated product manager looking for a role with broad responsibility.  

• Leverage feedback and research to create a strong product roadmap. Prioritising both on a needs and revenue basis to maximise benefit 

• Document requirements from high level scoping through to detailed dev requirements 

• Become the internal subject matter expert on product, leveraging peers for guidance before taking on that mantle over time 

• Collaborate with and guide the engineering team to commercial outcomes 

• You’ll work with our product designer to create beautiful designs and workflows  

About the team 

We are an agile team, with our own variations, and change is just another day, so being adaptable is important. 

We’ve got new product development underway in parallel to back and front end replatforming which will offer UX and UI (and other) improvement to clients. 

Key Responsibilities: 

• Work closely with our clients and your colleagues (especially those with industry experience) to determine the challenges faced and how our products can help them overcome these 

• Collaborate with the GM to refresh our product roadmap, using competitor intelligence and client requirements to inform decision making 

• Leverage the strategic overview to guide development priorities during backlog grooming and sprint planning to ensure outcomes align with our objectives as well as with customer need 

• Work across multiple projects in parallel to ensure smooth delivery aligned to user needs and commercial requirements 

Knowledge and skills: 

• Bachelor’s Degree preferred or equivalent experience 

• Strong design background, possibly a graphic designer or product designer 

• Experience creating workflows and automating them for customer experience improvements 

• Commercial acumen with demonstrable ability to connect customer need and revenue based decision making 

• Independent worker, comfortable between the balance of executing and strategizing 

• Possess a proactive, positive, and professional approach their work 

• Direct experience in logistics is an added benefit 

This is a full-time position with competitive salary and benefits packages. If you are a passionate problem-solver with excellent communication skills and a strong technical background, we encourage you to apply. 

About TransVirtual: 

We’re a modern SaaS business delivering logistics solutions. Our founder’s family history is steeped in transport giving TransVirtual a unique competitive advantage which has seen the business grow from strength to strength. The business received its first outside investment three years ago and has grown significantly, including growing it’s product set from its core of a Transport Management System (TMS) to launching in the US and expanding to offering a Warehouse Management System (WMS). 

Being a distributed business we work really hard to connect the team ensuring visibility of business strategy, sharing OKRs and hosting company wide retros. We challenge each other to be the best and ensure we seek & provide regular feedback to maintain a positive and enjoyable workplace. 

Our team is comprised of Technology, Logistics and Growth experts and if you’re excited by the opportunity, we’d love to hear from you. 

Do you have service industry experience? Are you results-driven? Would you like to work for a global organisation that truly rewards its high performers?

At Rentokil Initial, we are proud to be the global expert in pest, hygiene, and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives, and preserve our planet, every day.   

Rentokil Initial (the world’s largest pest control company) has an exciting position available for a National Accounts Manager to join our vibrant, passionate, fast-paced team. 

Your role will include (but not be limited to):

• Managing the sales activities, personnel, and customer satisfaction efforts of the commercial indirect sales channel
• Developing and implementing strategic sales plans to achieve corporate goals
• Meeting with key clients, assisting sales representatives with maintaining relationships, and negotiating and closing deals
• Network with key customers to identify and address specific needs
• Develop and maintain relationships with customers to ensure long-term success
• Act as the liaison between customers and internal teams ensuring clients’ requirements are met
• Identify and attract prospective strategic customers
• Ensure consistency across sites and divisions scope
• Negotiate contracts
• Collect and analyze sales data and trends
• Maintain high customer satisfaction ratings, according to company standards
• Liaise with Sales and Marketing departments to set and implement strategies for new and existing customers
• Stay up-to-date with internal and external developments and suggest new ways to increase sales

To be successful in this role you will have:

• Minimum of 2 years experience working within a service industry
• Experience in B2B sales and cold calling
• Outstanding verbal and written communication skills
• Understanding of direct selling culture
• High-level commercial and negotiation skills
• Proven ability to achieve sales target
• Minimum of 2 years of National Account Management experience.

The successful candidate may be required to complete a pre-employment medical, drug & alcohol screen as well as background checks.

If the idea of working in a highly collaborative, friendly, yet busy, and hardworking team organisation that is on a growth trajectory sounds like you, please get in touch!

Who we are

The Marketing Practice is an agency for the new, integrated era of B2B. We have nearly 400 B2B specialists globally, helping tech leaders create more sales today and better growth long term. Our clients are some of the world’s biggest tech brands and fast-growing challenger firms. We work with them right across the funnel to deliver the type of growth that defines careers and wins awards. Our success comes from identifying, recruiting, and developing talented people like you. A job at The Marketing Practice offers the chance to build on your capabilities every day, learning from the leading specialists you’ll work alongside.

What we are looking for:

We’re looking for an enthusiastic account manager with a passion for marketing to join our tight-knit team in Sydney. This role sits at the heart of a small, agile squad with a start-up atmosphere, working closely together to deliver results for clients all over Asia Pacific. You'll help to deliver projects on budget and on time, collaborate with strategists, creatives and media specialists, and maintain exceptional day-to-day client relationships. Working closely with a director, you’ll develop an excellent understanding of your clients’ objectives, ensuring campaigns with a wow factor are delivered consistently to brief. 

What you will do

Client management  

• Regular communication to provide real-time updates on day-to-day activities. 
• Co-ordinating status meetings, providing reporting including updates on the work, timelines and budgets, highlighting any blockers or risks.  
• Participate in briefings, capturing client requirements and reporting needs. 
• Capture feedback, distribute and follow up on action points. 
• Supporting your account director, building your relationships with clients through responsiveness, clear communication and by managing expectations. 

Program management   

Working with your project team you will: 

• Liaise with team members to understand roles and responsibilities, processes, and delivery tasks.  
• Create supporting project plans and resource plans.  
• Work with our traffic manager to resource and schedule team members. 
• Write production briefs and facilitate kick off meetings.  
• Drive teams through the delivery of the work, coordinating schedules, organizing meetings and providing clear actions and deadlines.  
• Find solutions to resolve blockers or challenges to the successful delivery of the work.  
• Review and critically appraise work to ensure that it meets the brief and is ready to share with the client.  

Commercial management   

• Create project estimates, quotes and statements of work, with support from your director. 
• Responsible for managing project finance admin – such as raising purchase orders and invoices and updating and maintaining accurate forecast data. 
• Tracking and reporting on time, cost and overall budget spend and profitability of your projects.  
• Escalating commercial risks to your director.  

Marketing strategy   

• Take an interest in your client’s business, industry and the work, sharing relevant information across your team. 
• Understand programme/ campaign performance and liaise with your team to provide recommendations to optimize activity and/or improve the quality of outcomes.  
• Develop an understanding of the services TMP offers and how we add value to our clients.  

Business development 

• Identify opportunities for TMP to extend its scope of work within your existing projects and work with your Account Director on how to move these forward.

Success is Measured By

• Team feedback. 
• Client feedback.
• Project profitability.  
• Accuracy and stability of delivery in line with plans.
• Accuracy of project finances.  

Who you are

• A project manager with a strong desire to advance in a marketing career.  
• Easy to approach.  
• Have a positive and resilient mindset, taking proactive steps in all aspects. 
• Effective in communication, both verbally and in writing.  
• Pragmatic, approaching work with a logical mindset. 
• Actively listens, curious, and willing to ask questions to gain necessary information.  
• Ready to contribute unique ideas and perspectives.  
• Excellent at time management, able to prioritize workload and handle multiple projects/clients simultaneously. 

What you will need

• Previous marketing or agency experience. 
• Some understanding of different types of marketing campaigns. 
• Experience of managing some cross-discipline teams (for example - asset production, strategy, creative, technology, media) is helpful but not a must 
• Proficient with IT including Word, Excel, PowerPoint and Outlook.
• Experience of project management tools and processes. 

What we offer in return

• Generous holiday allowance - at TMP we call this Plentiful PTO, and we typically see people take between 25-30 days per year. 
• Shutdown between Christmas and New Year. 
• Parental leave: 12 weeks’ full pay for primary carers and an additional 50% pay for 12 more weeks. eate a positive impact on our planet by donating to plant trees, tacking our impact, and helping to reduce emissions.

As an employee of The Marketing Practice, we expect you to remain up to date with information security training and policies, and the company policies set out in your contract. For management roles, this includes ensuring members of your team undertake relevant training and adhere to company policies.

Don’t meet every single requirement? Don’t count yourself out just yet. Studies have shown that some individuals are less likely to apply for jobs unless they meet every qualification. At The Marketing Practice, we are dedicated to building a diverse workplace based on merit, great work ethics, and character. So, if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

About Ofload and our mission 

Join Ofload and become part of a fast-growing technology leader reshaping Australia's logistics landscape. Ranked #2 in The Australian Financial Review BOSS Best Places to Work List in the Transport and Construction category, we're not just a team; we're a community of mission-driven professionals dedicated to eliminating waste in road freight. 

Here, every day is an opportunity to collaborate with diverse experts, solve challenging problems, and make a tangible impact on the environment and the industry.

About the Role

The Senior Business Development Manager will play a critical role in driving business growth for Ofload in Australia. The successful candidate will be responsible for identifying and pursuing new business opportunities with major Australian freight customers, establishing strategic partnerships, and building strong relationships with key stakeholders. They will report directly to the Head of Sales and work closely with the broader Commercial team, including Marketing, and Analytics to develop and execute effective business development strategies that align with Ofload's objectives.

What You’ll Do

• Identify and target new business opportunities to expand Ofload's customer base in Australia.
• Develop and implement effective business development strategies, in line with company and team goals (OKRs), to achieve revenue and growth targets.
• Build and maintain strong relationships with prospective and existing clients, understanding their freight requirements and providing tailored solutions.
• Collaborate with the broader Commercial team to develop compelling sales pitches, presentations, and proposals.
• Attend industry events, trade shows, and conferences to network and generate leads.
• Lead negotiations and contract discussions with potential clients to secure new business partnerships.
• Provide regular reports and updates on business development activities, sales pipelines, and progress towards targets and underlying goals (OKRs).
• Stay up-to-date with industry developments and best practices in business development.

What You’ll Bring

• Proven experience as a Business Development Manager
• Strong understanding of the Australian logistics - and specifically road freight - market, industry trends, and customer needs.
• Demonstrated track record of successfully driving business growth and achieving sales targets.
• Exceptional communication, negotiation, and presentation skills.
• Excellent networking and relationship-building abilities.
• Analytical mindset with the ability to conduct market research and analyse data to identify opportunities.
• Self-motivated, results-oriented, and able to work independently and as part of a team.
• Proficiency in using CRM software and other relevant business tools.
• Valid driver's licence and willingness to travel as required.

At Ofload we prioritise impact, aptitude and passion, so we’d encourage you to apply if you do not meet all the above criteria.

Ofload: Drive Your Career Forward in a Community Committed to Innovation and Sustainability

Join Ofload and become part of a fast-growing technology leader reshaping Australia's logistics landscape. Ranked #2 in The Australian Financial Review BOSS Best Places to Work List in the Transport and Construction category, we're not just a team; we're a community of mission-driven professionals dedicated to eliminating waste in road freight.

Here, every day is an opportunity to collaborate with diverse experts, solve challenging problems, and make a tangible impact on the environment and the industry.

As an Ofload team member, you'll enjoy:

• Ownership and Reward: Become a co-owner through our Employee Share Option Plan and celebrate shared success as our company grows.
• Empowerment and Growth: Thrive in a fast-paced, supportive atmosphere that values innovation, learning, and personal growth. With opportunities to tackle significant industry challenges, you're empowered to achieve great things.
• Flexibility and Wellbeing: Balance your life with hybrid work arrangements, including remote work options and additional leave for volunteering, celebrations, and personal milestones.
• Community and Connection: Experience a family-like atmosphere where respect, support, and camaraderie are part of everyday life. Join us for team retreats, enjoy weekly team breakfasts and after-work drinks, and participate in a culture that celebrates diversity and open communication.

Join Ofload and be a part of a visionary company where your work drives real change, and your growth is limitless.