We are seeking a Quality Lead to develop and lead Cogent’s quality program across the 24/7 injury management hotline and medical bookings business streams. This includes management of the quality framework, such as conducting administrative audits of our business streams, as well as contributing to continuous improvement.  This role can be full time or part time with hybrid working arrangements.

Tasks include but not limited to:

• Develop and maintain the Quality Framework for all business streams including training, accreditation, auditing and continuous improvement.
• Support the operational team leaders for internal escalations for customer quality issues, investigating and developing process and system improvements.
• Create and organise a CPD events calendar to support the professional development of our employees.
• Delivery of regular reporting and review on internal case review meetings addressing quality and clinical continuous improvement.

A full position description is available by emailing [email protected] 

We’re inventing the future, right here, right now, at Thales. We design the critical security solutions of tomorrow by combining the curiosity to explore, the intelligence to question and the vision to create. Together we solve complicated problems by combining our experience in the market with our leading research and development capabilities.

Expression of Interest: Air Traffic Control Instructor

Our Benefits

• ThalesFlex – Hybrid work environment
• Fitness Passport Discount – Access to a network of Gyms across AUS as cheap as $14.95 P/W
• Employee discounts with a number of affiliates (Travel, Car hire, Tech, Medical Insurance)
• Modernised Paid Parental Leave
• Veterans Leave
• Novated Lease options
• Family support through our partnership with Parents at Work
• Personal & professional training development opportunities
• Sonder – Wellbeing & Support Partner

Our Team

From take-off to landing, Thales offers the most complete range of solutions to provide dynamic Air Traffic Services to support today's growing domestic and international travel requirements. Utilising this knowledge and experience Thales Australia will deliver a harmonised Civil/Military Air Traffic Management System (OneSKY) in Australia to Airservices Australia and Defence. 

This will enable a new level of safety and efficiency, while also reducing delays for the travelling public and providing opportunities to improve environmental outcomes. OneSKY will transform Australia’s sky and we are proud to be partners in its delivery.

Your Role

We are conducting an Expression of Interest for Air Traffic Control Instructors to work within the OneSKY operational training team, providing specialist operational training analysis, curriculum design, training product development and training delivery for the OneSKY program.

Core duties include:

• Conducting assessments on future required training (i.e. Training Needs Analysis)
• Developing the course curriculum and training materials (including practical simulation exercises) to satisfy the outcome of these assessments
• Delivering ATC systems training (including pseudo-pilot functions)
• Managing exercise environments
• Conducting training evaluations and reviews
• Providing ATC systems training advice to the OneSKY program
• Working to budget, quality and schedule requirements

Your Experience:

On day one in this role, we'll expect you to bring the following skills, experience and behaviours:

• Designing and developing practical air traffic control simulation exercises for use in a formal training environment
• Designing, developing and delivering training courses
• Providing workplace training and assessment (or similar) and ideally hold a Cert IV in Training and Assessment (or higher)
• Operating ATC simulator platforms with significant knowledge in the data, hardware and software performance requirements and hold a Diploma of Aviation - Air Traffic Control with operational ATC rating/endorsement experience within Tower/Approach and/or Approach/Enroute Control
• Australian Citizenship to be eligible for security clearance.
• Flexibility for some domestic travel
• Valid Drivers License

#LN-HN!

Thales is committed to promoting and maintaining a workplace culture of shared respect that enables all of us to feel valued, do our best, and remain truly passionate about the place that we work. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace. We encourage applications from Aboriginal and Torres Strait Islander people and individuals from diverse backgrounds.

We are also proud to be a WORK180 Endorsed Employer for Women. If you would like to know more on how we are supporting our employees, you can view our policies and initiatives here: https://work180.com/en-AU/for-women/employer/thales.

Wellbeing matters at Thales, and where possible we encourage flexible working.

Company:

Mercer

Description:

Mercer is seeking candidates for the following position based in Melbourne:

Quality and Care Associate (Aged Care) - Care & Living with Mercer

Care & Living with Mercer (CaLM) is a unique service helping ageing Australians and their carers understand and more easily access aged care and living options. The guidance and advice is made available to Australians through their employer or Superannuation fund as a benefit, via selected financial advisors or to consumers directly. CaLM has the goal of being the most widely used service of its kind in Australia.

As the Quality and Care Associate you will be primarily responsible for maintaining an up-to-date database of carefully vetted Aged Care providers. This is primarily achieved by building and maintaining connection with care providers, visiting aged care facilities, reaching out to provider contacts and systematically updating the database. The Quality and Care Associate supports a team of Care Consultants by assisting with Plan Reviews, reporting and generating provider information that is accurate and fit-for-purpose.

What is in it for you?

At Mercer, we recognise that our most important asset is our people. We offer benefits and programs that support career development such as professional development support, exam and study assistance and global rotation opportunities which will support and nurture you with every opportunity to reach your full potential.

We also recognise the value of healthy, happy colleagues and promote a culture of care and wellbeing, offering benefits such as flexible working and much more!

• Flexible work arrangements
• Leading training and development program
• Professional environment where your career path really matters and is supported in our global organisation
• Great team environment with energetic and supportive colleagues
• Genuine work life balance

Key Responsibilities:

• Perform due diligence of vetted aged care providers:
  • Manage and maintain the process for conducting due diligence of providers that Care & Living with Mercer will recommend to customers, including updating the due diligence spreadsheet and input fields as required
  • Manage and maintain the database of vetted providers and their associated status (recommend, do not recommend, on hold)
  • Work in partnership with the Care Consultant team to initiate provider due diligence when required for customers and update provider due diligence records when Care Consultants have new information, based on interaction with providers
  • Build relationships with providers’ contacts to build and develop the knowledge, brand and trust of Care & Living with Mercer with these contacts
• Information library: Maintain correct and up-to-date content of the Information Library with changes provided by DCM Media, as well as any changes requested by the Product & Operations Leader
• Customer Plan actions: Maintain the content of the Plan actions and related information based on changes requested by the Care Consultant Leader and Product & Operations Leader
• Periodic reporting: Collect required reporting data from Care Consultants and report in format required for other functions within Care & Living with Mercer, such as Client Growth Leader and Marketing Manager
• Periodically support completion of customer Plan reviews with Care Consultant team members
• Stay abreast on industry news and developments that may impact Care & Living with Mercer’s services

What you need to have: 

• Administration experience, ideally in Aged Care
• Ability to build strong relationships with providers through regular visits, phone interaction and emails
• Excellent verbal and written communication, particularly with negotiation and persuasion
• Outstanding customer service

What makes you stand out:

• Aged care industry experience
• Experience in Allied Health
• Sales experience

About us:

Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer’s approximately 25,000 employees are based in 43 countries and the firm operates in 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people, with 85,000 colleagues and annual revenue of over $20 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit mercer.com. Follow Mercer on LinkedIn and Twitter 

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. Note: the changes to our hybrid work policy do not apply to officially designated remote workers and are subject to any works council or local legal requirement.

Progress your career in a global company with leading professionals Offering a flexible work environment – tell us how BDO can support you Grow your skills with BDO's extensive training and resources Gain support to grow within you preferred career path BDO is a trusted adviser to clients seeking Audit, Tax and Advisory services. As one of the world’s leading Audit and Accounting organisations, we have clients of all types and sizes from large corporate organisations to private businesses, entrepreneurs and individuals across an array of industry sectors. This is an exciting opportunity for an ambitious professional looking to progress their career with support from BDO. We’re looking for a Senior Manager to join our Audit and Assurance Quality team. Your Career in Audit and Assurance Quality Our Audit and Assurance Quality division of the Audit service line operates across the following areas that enable consistent execution and achievement of quality outcomes on audit and assurance engagements as part of the firm's quality management function: Audit and assurance methodologies Innovation and technology Learning and development Monitoring and remediation. The role The role offers an opportunity to lead and influence key quality initiatives and activities across the team. You will be joining a dynamic, high-performing team that embraces a culture of continuous improvement with an aim of achieving quality outcomes on a consistent basis. We offer a highly competitive salary based on level of experience. The Team BDO’s Audit and Assurance Quality (A&AQ) team supports BDO’s service lines to consistently deliver quality audit and assurance engagements to its clients. A&AQ supports teams in the application of audit and assurance standards and BDO’s methodology, performs monitoring activities to ensure continued compliance with regulatory requirements and internal policies, and evaluates and implements risk-mitigation strategies. A&AQ works closely with other teams to achieve quality outcomes. This includes collaboration with the Innovation Team in designing and implementing innovative and standard-compliant audit tools and solutions, and the Information Systems Auditors, to further support the audit service line. The team works closely with partners and the senior leadership team, supporting and informing strategic priorities. The team also supports staff from across the business by working with them to address complex technical audit and assurance queries, by developing and implementing practical guidance and support materials, and by facilitating continuous learning sessions for teams. Skills and experience 6+ years’ experience in a large professional services firm CA/CPA qualified or equivalent A ‘team player’ who brings a proactive approach to work Exacting attention to detail and a consistent high level of accuracy Strong communication skills and being able to problem solve through discussion with partners and senior staff In-depth knowledge of technical standards including ASAs, AASBs and APESB Code of Ethics Demonstrated knowledge and application of accounting standards (AASB, IFRS) Demonstrated experience in successfully managing, motivating & developing teams Experience in the design and implementation of audit quality initiatives is preferable. However you identify and whatever background you bring with you, please click ‘Apply’ if this is a role that would make you excited to come to work every day. What we offer: IDEAS | PEOPLE | TRUST What we value: ONE | BOLD | HUMAN | STRIVE | TRUST For further information, and to apply, please visit our website via the “Apply” button below.

Turner & Townsend will give you the opportunity to work with world class clients on cutting edge projects and to build a successful career with a company that will offer the highest levels of support at every stage.

We work on projects of all sizes from one-off developments to mega-programmes, from planning the future development across large Clean Energy projects to site based construction of individual projects, while helping the largest companies in the world. We cover everything from leading teams, planning works, tracking progress and business case delivery to bringing assets into use. 

In a OHSEQ Specialist role:

• Assist with the development of an effective and efficient projects safety management system and programs.
• Assist with the development of management plans and associated documentation.
• Assist with the provision of effective and high quality OHSEQ service to clients.
• Assist with the preparation and submission of weekly and monthly reports including recommendations on OHSEQ management and statistics.
• Assists with specialised OHSEQ Management System development including standards, policies and procedures and supporting systems, ensuring that all relevant legislative and regulatory requirements and standards are met.
• Provide expert advice to clientele, internal and external stakeholders with respect to the policies, management guidelines and procedures as applicable to OHSEQ.
• Evaluate contractor OHSEQ documentation to ensure compliance to clients and regulatory requirements.

• Opportunity to attend a recruitment evening on 30th January to meet the team
• Learn about us and our organization
• Get to know more about the job and what it entails

Rentokil Initial is the world's leading pest control provider and we are on the search for enthusiastic and energetic staff to join us on our journey and build a career in Pest Control.

We have various opportunities available throughout Melbourne. We are looking to train you if you are willing to learn!

Some of the duties and responsibilities in this role include servicing our client's premises and resolving their pest control issues.

For you to be successful in this role you will need to complete the full Rentokil Initial Training to become a licensed technician. All training will be paid for by us and we will pay you a wage as you go through your training.

To qualify for the position you must have a current Australian driver's license and be eligible to work full-time in Australia.

Rentokil Initial will provide successful applicants with:

• Fully service vehicle and mobile phone
• Full protective gear and uniform
• Extra Earning Incentives
• On-the-job training
• Mentorship and career opportunities so no experience is required
• Job flexibility
• A supportive, balanced environment to juggle your work and family life
• Independent work

APPLY NOW!

COME AND MEET US IN PORT MELBOURNE!

Date: 30th January
Time: 5:00 to 6:00 pm
Address: 9 Westside Ave, Port Melbourne VIC 3207

Please bring a copy of your Australian Driver's Licence and Resume.

We will give you all the information you need so that you can get to know us as a company and meet the amazing team in Melbourne!

Make sure you submit an application so that you can attend the recruitment session!

If you are looking for a career change or you just want to be a specialist in your field, you must apply now! DON’T MISS OUT!

Specialist Administration Assistant (Air Traffic Control) Fed Gov - aviation sector Melbourne Airport Australian Citizenship required This position supports the delivery of the air traffic services by providing high-level administration support to Line Leaders, Operation Managers, Shift Managers and Air Traffic Controllers. This support is provided to all Southern and Northern FIR Operations - Melbourne and Brisbane Centres, Remote Terminal Control Units and Towers. This is a unique role in a highly technical work environment where administrative and operational matters are constantly inter-dependent. Support staff actions can directly impact service delivery. For example, a simple error with manipulation of QUINTIQ can result in live deficiencies in roster coverage thereby directly impacting service delivery. This role will include: Providing administrative support such as preparing reports, documents, and spreadsheets Ensuring compliance with filing and licencing processes Building and maintaining relationships with stakeholders Assisting with ad-hoc roster changes as required, including shift replacements Coordinating maintenance of operational and office needs This role will require shift work as a member of a small team covering 7 days per week, 0600 - 2230h To be successful in this position, it is expected that you will have the following attributes: Required Strong organisational and problem solving skills with the ability to handle multiple tasks, and meet externally dictated deadlines that may directly impact service delivery. Proven ability and confidence to identify discrepancies and inconsistencies through reviewing reports and/or work practices and raise these with team members and/or supervisors as appropriate. Proven ability to demonstrate initiative and judgement in consideration of sensitive situations and provide quality output. Demonstrated ability to correctly interpret and apply standards, procedures and regulations in regards rostering and staff replacement. Proven ability to work both independently and collaboratively with highly effective time and self- management skills to establish, review and meet deadlines, whilst ensuring accuracy and attention to detail. Undertake tasks in a professional and friendly manner, and maintain a task focus in a complex work environment. Hold or can obtain an ASIC. Desirable Highly proficient in the use of QUINTIQ application and able to provide instruction, error correction and guidance in its operational use. Demonstrated computer literacy with particular proficiency in Microsoft Office particularly Word, Excel, and multiple Outlook accounts. Good knowledge of SAP (e.g. ATC Licensing, Leave, WBS), Orbit and TRIM. Eligibility: Australian Citizenship required Salary: Starting from $82,000 (total salary up to $100,000 with penalties included) 14 % Super Apply now.   For more information contact Iain on 0411 610 620

Click here to view more detail / apply for Specialist Administration Officer (Air Traffic Control)

KB Seafood Co is one of Australia's largest seafood companies and one of the most awarded & successful food service operators. The business employs over 270 fantastic people with a humble/inclusive culture. We provide over 30,000 tonnes of seafood annually to leading foodservice operators and major supermarkets. Our brands include, KB Seafood Co, Just Caught Frozen Seafood, KB’s, and we have over 2,700 active products in the market. Have a look at our website https://www.kbseafoodco.com.au/ to learn more about us. About the Role: Reporting to the QA Manager, the role will be responsible to ensure that all the critical control points and quality control is monitored during production so that defects can be identified early in the process, followed by appropriate actions before product can be released. Hours of work: Monday to Friday, 38 hours/week Key Responsibilities: Monitoring production process through routine visual inspection of the products Conduct and record Scale calibration checks, Metal checks, Gas analyzer checks, Air temperature checks, Thermometer verification checks, Label checks, Product assessment etc. Record all findings, file daily records systematically for traceability and ensure appropriate corrective actions are taken in a timely manner. Complete Black Bag (foreign body) audits. Ensure Factory compliance to GMP. Working closely with production to ensure delivery of high-quality products. Any other duties necessary to ensure the responsibilities of the role are executed. About You: You will have: HACCP or Food Safety Training Previous experience in a similar role Previous Experience in the food industry, such as seafood, meat, or poultry, or in food safety inspection will be highly regarded. Good Communication Skills Sound understanding of all WHS protocols. Ability to work well in a team environment in cold temperatures. High standards of accuracy and precision Results oriented approach, High attention to detail, self-motivated, focused, and reliable. High level of analytical and problem-solving skills. Full Australian Work Rights Applications: If you are looking for a unique and varied role, working in a fast-paced environment and you satisfy the requirements above then we'd love to hear from you. Please note, we are not accepting applications from agencies.

Click here to view more detail / apply for Quality Control Assistant

• Join an innovative global leader at the forefront of automated material handling & integrated logistics • Dynamic role responsible for project site & supplier specific support for key sites • Permanent role Read More...

Click here to view more detail / apply for Quality Engineer