We are looking for an Identity & Access Management (IAM) Specialist. You will be responsible for designing, implementing, and maintaining IAM solutions for our clients.

• Minimum of 5 years of experience working in the field of Identity & Access Management
• Strong understanding of IAM principles and best practices
• Experience with IAM technologies such as Active Directory, Azure AD, Okta, Ping Identity, SailPoint, or similar
• Ability to architect, design, and implement IAM solutions
• Experience in integrating IAM solutions with other systems and applications
• Knowledge of identity provisioning, user lifecycle management, access request workflows, and role-based access control
• Strong problem-solving and troubleshooting skills
• Excellent communication and interpersonal skills
• Relevant industry certifications such as CISSP, CISM, or CompTIA Security+
• Ability to work independently and collaboratively in a team environment

Zone IT Solutions is Australia based Recruitment company. We specialize in ERP and larger IT Services. We offer flexible, efficient and collaborative solutions to any organization that requires IT, experts. Our agile, agnostic and flexible solutions will help you source the IT Expertise you need. Our delivery Offices are in Melbourne, Sydney, Singapore, and India. If you are looking for new opportunities your profile at [email protected] or contact us at 0434189909

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Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We welcome applicants from a diverse range of backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds and people with disabilities.

Play an integral part in modernising our HR operations, supporting our employees, and shaping the future of our workplace as an HR Systems Specialist  within the National IT department of ALDI stores, based in Minchinbury. This is an permanent position.

As an HR Systems Specialist, your expertise will ensure our HR systems and reporting tools are optimally supporting our business at all times. In this role, you will be responsible for the development and maintenance of SQL and API-based reporting, as well as managing Azure Middleware. You will also engage in project work and provide secondary support on HR system applications for the rest of the team.

If you are passionate about improving the overall employee experience, then this is an opportunity to expand your technical expertise with hands-on experience in HR systems and business analysis.

What does the role look like? 

• Design, develop, and maintain SQL and API-based reports to meet business requirements, ensuring data accuracy and efficiency.
• Implement and manage Azure Middleware solutions to support HR systems integration and reporting needs.
• Provide Level 2+ support and perform root cause analysis for a suite of HR applications using the ServiceNOW ticketing system.
• Develop and maintain system documentation, including reporting specifications, change request registers, and administrator reference guides.
• Collaborate with vendors to raise tickets, negotiate changes, and conduct thorough testing, ensuring seamless integration of requested alterations.
• Deliver training and support for relevant business users on any new reporting tools, system features, or middleware implementations.

And the best part? Every single day at ALDI, you'll know you're making a difference, supporting our mission to help everyday Australians live richer lives for less.

Join a highly impactful team as an HR Systems Specialist within the National IT department of ALDI stores, based in Minchinbury. This is a 12-month contract position.

As a HR Systems Specialist, you'll be connecting with both our Human Resources and IT team, ensuring our HR technology solutions are aligned with business objectives. Along with providing day to day support, you will play a pivotal role in coordinating the development, deployment, and ongoing support of National IT & HR initiatives.

You will be eager to expand your day-to-day application support experience and be an outcome driven individual. You will see yourself joining a highly dynamic team where providing a customer-centric approach is core. 

• Provide Level 2+ support and perform root cause analysis for HR specific suite of applications using ServiceNOW ticketing system.
• Develop and maintain system documentation including system change request register and administrator reference guides.
• Collaborate with the business to identify and implement system enhancements and improvements.
• Work closely with vendors to raise tickets, negotiate changes and conduct thorough testing, ensuring seamless integration of requested alternations.
• Coordinate and support system upgrades including end to end regression testing and UAT management.
• Facilitating the smooth transition of new system implementations through effective change management practices, including training and support for end-users.

And the best part? Every single day at ALDI, you'll know you're making a difference, supporting our mission to help everyday Australians live richer lives for less.

What you'll do

Working in our Claims team as part of the Customer Operations function, this is an exciting role where you will:

• Be an advocate for our customers and keep them updated on each step of the process.
• Manage customer claims to fulfilment and return the customer to their pre-claim position.
• Communicate with customers via phone and email.
• Accurately assess coverage and make determinations on Car or Home claims.
• Help our customers through natural disasters with empathy and patience.
• Determine liability based on the information provided and refer recovery opportunities onto our recovery partners.
• Think outside the box by seeking additional information to validate events.
• Work closely with our suppliers by maintaining relationships to ensure the best outcomes for our customers.
• Maintain a high standard of compliance and ethical decision making.
• Work closely with experts who are there to support you.

Training and work arrangement

• The initial induction will take place at our SunshineCoast hub in Birtinya, followed by periodic in-office training days as required for specific materials that benefit from face-to-face instruction.
  
• After the induction and required training, you'll transition to a remote working arrangement on a rotational roster, offering flexibility and work-life balance.

Salary

• $63,500 per year + Superannuation

Next intake date:

• 28 January 2025!

What we're looking for

• Someone who is empathetic, customer-focused, community-minded and environmentally aware.
• Experience with Car or Home claim lodgement or end-to-end claim management is highly regarded however people with no industry experience are encouraged to apply.
• Someone who is Tech-Savvy! You love technology and embrace the future.

Why join us?

• High levels of autonomy and trust to help you perform at your best.
• Annual professional development allowance - use it for anything from a gym membership to professional coaching or a conference.
• Weekly team lunches and regular social events.

We’re on a mission to deliver the best insurance experiences for the world. We launched in 2016 to build a global, AI-powered platform that digitises the entire insurance process, making it transparent, less costly and more reliable. We also believe in using business as a force for good, Open is proudly a certified B Corporation.

Our team thrive on solving problems to revolutionise insurance and have a ‘no excuses’ attitude when it comes to putting our customers first. We have a high performing team with an open and enabling culture that attracts the best creative and critical thinkers. This is the chance to join without the need for years of work experience, we will provide you with the tools and support systems to help kick-start your career. Join us and let’s build the future of insurance together.

We’re proud to be an equal opportunity employer that celebrates diversity and are committed to providing an inclusive environment for all employees.

Lastly, Open is a high-performing team that strives to achieve brilliant things every day and we encourage you to apply even if your experience doesn’t exactly match the job description. We’re looking for people who are intellectually curious, courageous, innovative and passionate. Our culture is truly open, we’re continuously challenging each other to live our values, and aren’t afraid to raise questions when we fall short. Most importantly, Open is for those that want to create change and have an impact. If that sounds like you, apply for this role and let’s build the future of insurance together.

Find out more about our mission here!