We are looking for a savvy, resilient, motivated and highly energetic Executive Housekeeper, who has ability to think on your feet and solve problems. You will be a strong communicator with excellent written communication, exceptional organisational skills and the ability to balance multiple priorities and act with a sense of urgency, whilst remaining with an optimistic outlook.

You will be a Housekeeping professional with a passion for empowering, developing and motivating your team to succeed. We are seeking someone with a strong customer focus and a meticulous eye for detail to lead a newly formed team.

You will be responsible for the professional and cost effective running of the Housekeeping department, achieving high standards of cleanliness for guest rooms, public areas and back of house areas within the Novotel and ibis Sydney Olympic park consisting of 327 rooms.

Key to the success of this role:

• Knows how to drive results, has unwavering standards of cleanliness, quality & efficiency
• Expert in the use of OPERA and HubOS
• Highly analytical and has good understanding of rostering, productivity, and timekeeping
• Highly developed customer service skills and keen attention to detail
• Demonstrated inspirational leadership skills
• Full working rights for Australia (Australian Permanent Residency or Citizenship)

What does the successful applicant look like?

• The successful candidate will have an eye for opportunities to improve the service standard, increase revenue and reduce costs
• Highly adaptable, with proven leadership and strong initiative 
• Engages collaborative, positive relationships 

Job Description

This position is accountable for the Partner-driven sales success of the region. The overall objective of this role is to achieve or exceed budgeted sales revenues in each financial year. 

WHAT WE WANT YOU TO BRING TO IFS Australia 

 •         You have a passion and intellectual curiosity for technology, solutions, marketing, sales, and service delivery. Your drive comes from the willingness to help IFS and its partners to grow their respective businesses.

•         You have exceptional interpersonal skills. You will know how to form relationships as well as maintain them, be focused on working with cross-functional people as well as being culturally sensitive to those stakeholders.

•         You are assertive, open to feedback, and have the ability to get creative to find ways to work around challenges. You are able to leverage Global Partner Program initiatives to drive local Partner activity with a focus on our target industries.

•         Your role is very collaborative, within a global matrix organisation.  Reporting to the APJMEA Regional Head of Channel Partners with a dotted line to the Market Unit Leader for Australia, you will orchestrate the channel partner and alliance activities within Australia market unit.

DUTIES & RESPONSIBILITIES:

•         Responsible for achieving quarterly & annual financial targets (sales quota).

•         Required to participate in the creation of the channel & partner business plan for assigned territory.

•         Selling of software licenses – net new/installed base with designated territory partners’ sales / pre-sales teams.

•         Recruit and develop new Channel Partners

•         Work with and build on the current Channel Network to drive partners in software license deals.

•         Help partners to develop their IFS delivery and solution practice to add certified consulting delivery strength in the region for IFS customers and prospects

•         Responsible for the overall planning, strategy, direction, and control of all sales activities in the allocated territory; including setting sales strategies & policies; control of the business partners; achievement of agreed sales volumes; and the development of future sales plans. 

•         Responsible for handling escalated partner complaints.

•         Provide sales, technology, and business-related expertise in the engagements

•         Provide leadership through evangelizing the benefits and opportunities of the IFS Partner Program in the market unit

•         Establish contacts and build positive relationships/networks with senior-level decision-makers of the partner organizations and their relevant customer and prospect accounts.

•         Some travel is essential

Qualifications

PRE-REQUISITES:

•       successful track record of sales / direct sales experience in the related industry/reseller markets.

•       excellent English language skills both in writing and verbally.

•       Focus on generating and driving sales independently and through partners.

KEY PERFORMANCE INDICATOR

•       Co-Responsible for Channel sales targets.

•       Pipeline generation with partner marketing teams.

•       Building Partner capability on a focused solution.

•       Advisor to partner on solution selling.

•       Driving Enablement programs for partners across the region

Additional information

KEY COMPETENCIES

• Team Work, Commercial Awareness, Communication, Influencing Others, Customer Orientation, Thoroughness, Self-Confidence, Flexibility, Resilience  
• As a person, you act proactively with a positive mindset and always have the willingness to win, align with our IFS Core Values.

CGL – Retail Services is the retail marketing division of the Clemenger Group. With our two market-leading brands, Creative Activation and Clemenger Field Marketing, we offer unparalleled Sales growth for our clients via merchandising, sales teams, brand promoters, store trainers, mystery shopping and auditing.

Clemenger Group is an endorsed Work180 employer of choice, recognised for our commitment to helping women thrive by raising workplace standards.

About the Role:

If you are looking to launch your career in client/account management within Field Marketing, then this is the perfect place to kick start your career!

We are looking for a client focused and confident individual that isn't afraid of jumping straight into the deep end and working in a fast-paced environment. As the National Program Executive, you will build strong partnerships with internal and external stakeholders to achieve optimal service levels for the client.

Time Management, attention to detail, and juggling conflicting priorities are essential in this role; if you can work under pressure, you will find this role an interesting and challenging opportunity!

Benefits:

• An attractive total salary package is on offer
• Ongoing training and support 
• Individual professional development pathways
• Great company culture 

Primary Responsibilities:

• Develop and manage operational processes and procedures to ensure efficient and effective field and client timelines
• Communication management and supervision of client and field priorities
• Ensure timelines agreed between client and field team are adhered to
• Effective communication between client and field team to ensure desired outcomes are met
• Work closely with the Program Manager to develop and implement minimum reporting standards
• Understand patterns and risks in data and provide insights to Account Manager
• Manage Web based reporting site
• Present analysis and recommendations on areas of opportunity within the program
• Priorities tasks and manages time effectively to drive personal productivity
• Assist with ad hoc management / client requests where needed (store visits / follow up
• Manage client queries with urgency and is thorough and professional in follow up and communication
• Display resilience and perseverance when confronted by challenges and setbacks
• Radiate positivity to influence, build and drive effective relationships

About You:

• Previous experience in a Client or Sales Coordinator role is desired
• Previous field or retail experience will be highly regarded
• Ability to resolve issues, adapt to change and refine processes
• Strong IT skills (MS Office skills especially Excel)
• Ability to prioritise and manage time effectively
• High level of written and oral communication skills
• Strong attention to detail

What’s Next?

If you’re ready to join a high performing team in the retail environment, then APPLY NOW!

Please note only short-listed candidates will be contacted.

Are you passionate about driving revenue in the Meetings, Incentives, Conferences, and Exhibitions (MICE) sector? We’re seeking an experienced Business Development Executive to implement proactive sales strategies targeting the corporate segment and MICE business group for our landmark property.

Your responsibilities:

• Develop and execute a personal sales plan with regular follow-ups to adapt to market needs.
• Conduct market research to uncover new MICE opportunities and provide valuable market intelligence to the Director of Sales
• Collaborate with Accor National Sales & MICE teams to maximize access to key accounts.
• Create and implement effective sales strategies for the conference segment and build relationships with conference and incentive companies to secure new business.
• Represent the hotel at key industry events for maximum ROI.
• Maintain a deep understanding of our offerings and pricing to achieve business objectives.
• Strengthen existing client relationships to ensure retention and growth.