Position: Senior Product Manager (Technology Consulting, Business Analysis)
Location: Sydney, Australia
WorkStyle: Sydney Hybrid based
Simple Machines. Data Engineered to Life™

Simple Machines is a leading independent boutique technology firm with a global presence, including teams in London, Sydney, San Francisco, and New Zealand. We specialise in creating technology solutions at the intersection of data, AI, machine learning, data engineering, and software engineering. Our mission is to help enterprises, technology companies, and governments better connect with and understand their organisations, their people, their customers, and citizens. We are a team of creative engineers and technologists dedicated to unleashing the potential of data in new and impactful ways. We design and build bespoke data platforms and unique software products, create and deploy intelligent systems, and bring engineering expertise to life by transforming data into actionable insights and tangible outcomes.

About You

We are looking for a consultant-minded individual who is passionate about working closely with clients to solve complex problems and lead them on a journey from discovery to technical implementation. You have a knack for understanding client needs and delivering market-leading solutions and have worked in Technology Consulting | Business Analysis | Software Development

You will love and excel in this role if you:

• Have a strong background in Technology Consulting, played a Senior Manager role within a top-tier consulting company.
• Have a refined understanding of how modern software is built and delivered (tools, methodologies, roles, common challenges etc.)
• A demonstrated knowledge of different methods and tools that help you to perform analysis, testing, product management and delivery in a range of environment
• Know how to effectively communicate information between people at all levels of the business, in written and verbal form
• Have a passion for accruing knowledge, and using that knowledge to continuously improve yourself and the team’s performance
• Personal interest in best practice and trends of the technology industry, with the ability to apply these to your day-to-day work
• A relationship builder by nature, and someone who can thrive in new teams and new situations
• A proactive person who knows what needs to be done, how to approach it, and how to influence others to move things forward
• An ambitious person who is excited about the prospect of joining a small, close-knit ANZ team of experts and helping it to grow

The Exciting Part

Simple Machines is not your average consultancy or software engineering firm. Our team is comprised of inspiring industry leaders in Consulting, Data Engineering, Machine Learning, and Artificial Intelligence. Our projects, for a global client base, are data-focused and drive real change.

About the Role

We are looking for someone to join our close-knit team of experts to help deliver our client engagements as we scale our ANZ business. If you excel in client facing roles, have a deep understanding of how modern software is built and delivered, and have a passion for technology then we’d love to hear from you.

Here’s a brief overview of the role’s responsibilities:

Drive the engagement

• Understand each clients’ unique business needs, the ‘why’ behind each project and develop solutions that will fulfil each clients’ success criteria
• Act as a translator between business teams and technology delivery
• Develop domain expertise unique to each engagement

Feed the engineering team

• Provide high quality written requirements, acceptance criteria, feature overviews, test cases and other artefacts for the team to work from
• Run effective meetings with team and stakeholders

Drive the team’s direction

• Clearly articulate the business needs and work with the tech team to translate these into technical requirements
• Persuade the client and the SM team on what should be done and why

Increase the team’s speed

• Understand and anticipate dependencies in software delivery
• Enable decision making through excellent communication

Assure the team’s focus

• Protect the engineering team from day to day ‘noise’
• Embed and optimise processes to handle our scope of work and new demand

Assure SM’s position with the client

• Build and nurture relationships with clients at all levels
• Help to manage SM’s delivery risk

The Product Owner is responsible for gathering feature requests, scheduling releases and coordinating sprints. To be successful in this role, the incumbent must be able to successfully identify user needs and work with cross-functional teams to manage product releases.

Reporting to a Lead Product Owner, the Product Owner will work with engineering teams, Product Managers, other Product Owners, business stakeholders and the broader Delivery Team.

Reporting to the Asset Manager, you will:

• Ensure all Operational activities that support maintenance are planned and executed such as shutting down operating units, hydrocarbon freeing, Lock Out Tag Out, control of safe work and starting up operating plant. As Production Specialist, you will be responsible for Operations input to development both plant upgrades and organisational changes, together with successful commissioning and implementation of these changes.
• Use your technical skills to troubleshoot operational problems, investigate process plant incidents, identify and develop opportunities to improve process plant and organisational effectiveness.

Safety Leadership:

• Actively encourage and promote a culture where HSSE is the number one priority for employees and contractors
• Ensure that operational and asset risks are appropriately assessed.
• Ensure critical safety processes and protocols are applied, including permitting, isolations, management of change, safety critical overrides etc. 
• Provide assurance associated with critical safety processes and procedures. 
• Ensure compliance with quality control standards and process safety regulations.

Operations:

• Create, maintain and ensure accessibility and training of unambiguous procedures for start-up, normal operation, abnormal situations and emergencies. 
• Create, maintain and ensure completion of operator checklists. 
• Review alarm rates regularly and identify bad actors that require remediation. Coordinate resolution with support from Process Engineers and Maintenance teams.
• Maintain oversight of process chemical stocks and consumption, ensuring availability when required.

Asset Management:

• Plan and execute all operational activities that support broader asset management strategies – i.e. maintenance, projects, and turnaround events.             
• This includes scope development, shutdown of operating units, hydrocarbon freeing, chemical cleaning and decontamination, isolations, control of safe work and commissioning and start up operating plant start-up and shutdowns, commissioning and / or preparing for maintenance and turnaround events.
• Maintain HSSE critical equipment list for area of responsibility.
• Ensure integrity operating windows are defined for all static and rotating equipment, with support from Integrity and Reliability teams.
• Prepare and assist with plant changes under management of change procedures, and/or project activity. 

Collaboration and Problem Solving:

• Coordinate and collaborate with teams across the refinery to address challenges and implement improvements, including operations, maintenance, engineering, technology, and supply chain teams. 
• Apply technical skills to troubleshoot operational problems and investigate process plant incidents.
• Identify and develop opportunities to improve process plant and resolve production issues. 
• Collaborate with cross-functional teams to improve organisational effectiveness and enhance team engagement.
• Train and mentor production team members on best practices and new technologies.

This is a day-shift role, Monday to Friday.