About the team:

At Ignition, we have focused teams/themes on different parts of the customer experience and our Nexus team is a dedicated, cross-functional (product management, engineering, design, and customer experience) team focused on improving and expanding how we help our customers work with their end clients.

About the role:

We’re incredibly proud of what we’ve built at Ignition –  integrating unique and innovative software with payments – and we’re now looking for an experienced, engaging, critical thinker and problem solver to join as a Product/ Senior Product Manager for our customer-client interaction team as you work to understand, improve and expand how we support our customers to do better business with their clients. 

There’s an incredible opportunity to expand and develop our global offering across our existing client base and play a pivotal role in what we do next. 

You will oversee your theme for Ignition in a way that will accelerate deeper adoption from our customers and drive commercial outcomes. You will be responsible for the strategy and execution of significant product initiatives that will ensure our customers get the most value out of Ignition.

What your day to day will look like:

• Work closely alongside the senior leadership team to develop and own forward-looking plans, roadmaps and strategies that balance growth, innovation, and risk.
• Own the end-to-end development of new product capabilities that best solve for your customer-focused mandate.
• Work directly with our engineering lead, and senior designer, to prioritize product enhancements. 
• Work day-to-day with your cross-functional squad with the product group (Product Design, Engineering, and Product Management) and collaborate with key internal partners in Sales, Marketing and Customer Experience to provide context, background and focus.
• Develop product dashboards illustrating key value drivers and insights, and work across teams to improve performance across these drivers.

Join the team redefining how the world experiences design.

Hey, g'day, mabuhay, kia ora, 你好, hallo, vítejte!

Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.

Where and how you can work

Our flagship campus is in Sydney. We also have a campus in Melbourne and co-working spaces in Brisbane, Perth and Adelaide. But you have choice in where and how you work. That means if you want to do your thing in the office (if you're near one), at home or a bit of both, it's up to you.


As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve.

The Admin Experience group focuses on delivering enterprise admin capabilities across Canva. This is critical to win large organizations and help Canva achieve our goal to empower every organization to design. Our group vision is to empower admins to unlock the full potential of Canva for their teams.

Organizations Team is a responsible for providing the foundations for multi-team capabilities, a critical capability for enterprises to structure their Canva account the way they need it.

Over the next few cycles, we’ll be making a significant improvement in our multi-team organization experience.

What you’d be doing in this role

• Develop, own and execute the roadmap and strategy for end-to-end user management for large organisations
• Serve as a domain expert on the user management needs of enterprises, districts & campuses
• Collaborate with Product Design and Content Design to provide a seamless, easy, and magical experience for admins so they can easily setup and manage large number of users in Canva
• Nurture an ongoing partnership with sales & success to understand customer needs and our top opportunities to develop a winning product strategy.
• Lead team alongside the Design and Engineering Lead, rallying them to buy into your product vision and roadmap and driving the team to deliver on those ideas.
• Work alongside a passionate, cross-functional team of engineers, designers, and marketers to execute the roadmap and deliver an amazing experience to our users.

Set crazy big goals for your team, and make them happen!

You're probably a match if

You have a strong background as a product manager of a SaaS software product. Understanding of enterprise SaaS products is a huge plus.

• You’re someone who enjoys leading a team of amazing people to ship innovative solutions and can point to an impressive record of doing so.
• You’re a strong communicator – fluent in the language of engineering, data, design, and operations. You can coordinate cross-functionally with each craft to achieve big wins.
• You’re someone who can generate insight based on vision, data and user feedback, clearly define a direction for a team, then execute in a fast-paced environment to deliver customer value and delightful experiences. 
• You have an ownership mentality and high agency to get projects from concept to reality as quickly as possible! You move ideas from the chaos of brainstorming and mock-ups to the clarity of execution and impact.
• You can drive team from chaos to clarity and continue to move forward even in fast-paced situations while remaining calm and thorough

What's in it for you?

Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a stack of benefits to set you up for every success in and outside of work.

Here's a taste of what's on offer:

-Equity packages - we want our success to be yours too
Inclusive parental leave policy that supports all parents & carers
-An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
-Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally

Check out lifeatcanva.com for more info.

Other stuff to know

We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

Please note that interviews are conducted virtually.

Team Summary

The Consumer Solutions team are responsible for managing and optimizing Credit, Debit and Prepaid portfolios in Australia, New Zealand and the South Pacific. We are looking for someone to work closely with Visa’s portfolios including banks, credit unions and fintech clients to ensure they achieve market leading growth and have the best products in market.

What a Senior Manager, Consumer Solutions - Debit, AUNZSP does at Visa

This role is a member of Visa’s Consumer Solutions team reporting to the Director, Debit and Prepaid Products. This team is focused on maintaining strong relationships with our key clients across Australia and New Zealand, developing an intimate understanding of their business objectives, and providing thought provoking insights into the performance of their portfolios to help inspire and drive opportunity. Your strong initiative and critical thinking, your analytical and communication skills combined with an understanding of payments will ensure that Visa is best positioned to help our clients optimize and grow revenue. This role typically suits an ambitious professional in the banking or technology industry that is looking to expand both their experience and capabilities having come from a Product, Analytics or Consulting backdrop.

Key Responsibilities

• Building strong relationships with key clients to both understand and help them drive their business.
• Representing Visa at client forums with varying levels of stakeholders (from Executives to Product Managers)
• Leading benchmarking activity across Visa issuers, including synthesizing results and identifying opportunities for clients to enhance and optimize their portfolios.
• Lead portfolio insights for the client’s product teams through use of research and Visa analytical tools to make proactive recommendations to clients.
• Lead product reporting, tool kits and comprehensive case studies demonstrating Visa best practices to leverage for clients.
• Deliver product changes to market in a timely manner, leading local Visa product development and delivery through rules and waiver processes.
• Work closely with local and regional colleagues to evolve the overall product and portfolio optimization strategy, as well as provide an understanding of the AUNZSP market context.
• Proactively identify and develop new business opportunities with regards to Value Added Services offered by Visa.

Projects you will be a part of

• Provide data analysis support for key client engagements, business decision making, market updates and strategy development.
• Developing new set-plays to guide clients through the portfolio optimisation process.
• Supporting Strategic Priorities relating to the growth of Visa’s consumer portfolios.

• Great Team Culture!
• Amazing Walsh Bay location!
• Fast paced environment!
• Great opportunity for an experienced Talent Acquisition Specialist to work in high volume recruitment.

About the Opportunity

The Talent Acquisition Specialist will be responsible for managing and sourcing across a range of roles within the business. 

The focus for this role is high volume retail Brand Ambassador recruitment and Merchandiser recruitment, however there is also a requirement for finding exceptional talent for Client Service Management and Business Management roles.

Benefits

• An attractive salary package between $75,000-$85,000 on offer
• The chance to work with iconic National & Global brands
• Hybrid – flex your working week between the office and home
• Great company culture with individualised professional development pathways
• Stunning waterfront office space with free onsite barista, complimentary breakfast, daily snacks, and end-of-trip facilities and more!

About you

The ideal candidate will be someone who thrives in a fast-paced environment and has held a similar position previously. 

You are resilient and agile in your approach.

You work with a sense of urgency and are able to multitask and prioritise effectively demonstrate to support the ever changing business needs.

The successful candidate will also have:

• Previous experience in high volume recruitment
• An understanding of current sourcing techniques
• Well-developed communication and interpersonal skills
• Excellent stakeholder management skills
• Exceptional organisational and time management abilities
• Relevant tertiary HR or business qualification preferred but not essential

Interested?

Does this sound like you? Apply now!